Hotel - Pullman Dongguan Changan
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Pullman Hotel

Pullman Dongguan Changan Hotel

NO.38 Jinghai Zhong Road,Shatou  District,Changan Town, 
523862  DONGGUAN
CHINA

91 reviews
TripAdvisor Rating Based on 91 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • SHENZHEN BAOAN
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Tennis
    • Outdoor tennis court (Paying)
    • Tennis (Paying)

Catering

  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

The 259 spacious guest rooms offer 4 room types options. All guest rooms feature panoramic floor to ceiling windows with ample natural light. High speed Internet access and WIFI are available in all rooms.

  • 259 rooms
  • 168 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Wide working desk
    • Telephone in bathroom
    • Automatic temperature control
    • Air conditionning with individual remote
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,034 reviews

Our guest reviews for Pullman Dongguan Changan

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 91 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Kwun Y. C. Business - 12/08/2017
« Great room with very slow and bad service coffee shop »

The stay was all good until I decided to order 2 coffee at the lobby after I checked out. Firstly they get the order wrong even know they confirmed twice, I run out of time so I have to accept it. Both waiter/waitress were so slow and it took 15 minutes to make 2 coffee while my driver was waiting outside. Also run out of change so have to run to the front desk for some changes..... not sure why such a great hotel have that super slow service. One of the waitress was making some practice coffee rather than help and speed it up as well which makes me furious while you are in the rush and they decide to do some practice....

AccorHotels certified review
Remon J. C. A. Business - 31/07/2017
« Great staying at Pullman Dongguan Changan »

The food at the restaurant is great including also the Japanese restaurant and the Bar is also great. The room is good but one thing i don't like is the air condition. It still warm even though setting into the lower temperature. The staffs are also approachable. Thanks to Alma, one of the staff.

AccorHotels certified review
L. C. H. Business - 30/07/2017
« Mr »

I stayed in the hotel for almost 2 weeks and 2 day. I checked out to other hotel in the weekends. I had 2 feedbacks: (1)On the first week, I was put on 7th floor. The noise of KTV at third floor work me up in the small hours. This was terrible. I could not sleep well the whole night. (2) the process of preparing tax invoice during checkout is too long. I know there is a new rule that you need to enter the guest's company tax number and this takes time. Can you think of the way to speed this up? I have checked out from your hotel 3 times in July. One of the times I have waited forbinvoice for over 20 minutes.

AccorHotels certified review
Wen-hsiung T. Business - 24/07/2017
« Fine but could be better »

The whole hotel seems hotter than anywhere I have stayed in China before at other brand hotel. The room temperature has never reached (Lower) the degree set. My colleague has addressed the issue with front desk but seems not resolved. The breakfast is okay but needs more selection, such as the packaged Yogurt, Cantonese style dim sum.

AccorHotels certified review
Michael M. Business - 24/07/2017
« There is always room for improvement. »

My room was nice and clean. The air conditioning was working. The wireless internet was working but not consistently. The shade in my bathroom stopped working. I reported it but it was not corrected. English skills with most of the customer facing employees need significant improvement. People in management / supervisor positions seem to be OK with English. Others no. Service for ordered meals in the Urban Spoon Western Restaurant was very slow. The buffet was very good. When I checked out, I asked that I be billed in Chinese currency but I received my credit card charge in US Dollar. This has happened before. Not sure what else to do to correct this issue when I circled RMB on the charge statement. I feel lucky about my stay. Others in my party staying in other rooms had many more problems than I did.

AccorHotels certified review
Mama Families - 22/07/2017
« friendy staff. »

The front desk staff shingi was friendly ,this for my family first came here, they wana take the picture with him, shingi show the hospitality,we are have a wonderful memory here, thanks a lot for all staff.

AccorHotels certified review
Bob F. Business - 19/07/2017

Room is very good. But there are somethings which are not very good. 1) Breakfast is not very good. Fruits are not fresh, some are left by last night. Some are empty but no people to add food. No people to provide drinking such as hot water, clean table is not quick, etc. 2) Check in and check out is very slow. 3) Elevator indicator is not clear. Button is hided and not clear to find elevator coming. ...

AccorHotels certified review
H. C. Friends - 18/07/2017
« Comfortable »

Quick response,good service,feel kindness and comfortable

AccorHotels certified review
Doug Business - 17/07/2017
« Excellent experience except for rooms will not get below 25 or 26C, which is hot for us westerners »

Staff was excellent, very helpful and attentive, room nicely equipped and well kept, room hotter than desired, hard to sleep

AccorHotels certified review
Mok P. L. Couples - 14/07/2017
« Up to expect standard »

Front desk staff are not experience enough. Room service is good. House keeping is good.

AccorHotels certified review
Leslie Business - 09/07/2017
« satisfied »

if the TV show can be more abundant, it will be better

AccorHotels certified review
Law Business - 08/07/2017
« A nice hotel for business trip at ChangAn »

Room was good; My name was not correct in your email; Waiter, waitress were late to serve breakfast, food was good though; Waiter, waitress at Chinese restaurant were too green for this job; Staff at front desk was helpful, check-in/out OK.

AccorHotels certified review
S W. Families - 05/07/2017
« Good »

Internet speed need improving.

AccorHotels certified review
Traveller Business - 05/07/2017
« Perfect »

The receptionist was very friendly!Assistant manager Terry is very good,his genial smile made every guest feel at home.

AccorHotels certified review
L. Solo - 04/07/2017
« perfect staff!specially season ,very friendly »

perfect staff!specially season ,very friendly

AccorHotels certified review
Dennis Business - 03/07/2017
« Pullman Dongguan Changan Stay »

1. Recommend to put receptionist who can speak English well. Though this hotel is situated in China, guess are not all from China. 2. Impatient Staff. I basically opt for not including breakfast, since sometimes I might not tale breakfast due to busy schedules. When I take breakfast, staff can't wait for me to sign the bill receipt before I ate my breakfast. 3. Accor points reward not added on time. I will have to email or notify before it will be added.

AccorHotels certified review
Ooi S. P. Business - 30/06/2017

VERY SATISFIED WITH THE SERVICES RENDERED

AccorHotels certified review
Jiri Z. Business - 29/06/2017
« Good hotel, poor service »

Good hotel, big rooms, comfortably equipped. Very poor internet connection, necessary to reset very often. A lot of restrictions in the pool and fitness area. Nothing to do in the hotel surrounding.

AccorHotels certified review
Victor S. Business - 26/06/2017
« Good service with reasonable price »

Helpful and warm reception

AccorHotels certified review
Anonymous Solo - 22/06/2017
« perfect »

The staff were excellent: always willing to help and very friendly.

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