Pullman Dongguan Changan Hotel

TripAdvisor rating 4.5/5 342 reviews
Pullman Dongguan Changan
See on a map
+ 23 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age
Best price guarantee How it works?

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • The Changan area's only international 5-star hotel

  • Enjoy our high-ceilinged Grand Ballroom (1,700 sq.m)

  • Only 20 min. from Shenzhen Baoan International Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • SHENZHEN BAOAN
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Tennis
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Pullman Dongguan Changan

NO.38 Jinghai Zhong Road,Shatou
District,Changan Town,
523862
dongguan
china

Tel: +8676981668888

Fax: (+86)769/81666888

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    SHENZHEN BAOAN At 30km / 18.64 miles - Shuttle paying

  • By car

    GUANGSHEN HIGHWAY At 5km / 3 miles

GPS :22.778017, 113.765386

Our accommodations

The 259 spacious guest rooms offer 4 room types options. All guest rooms feature panoramic floor to ceiling windows with ample natural light. High speed Internet access and WIFI are available in all rooms.

Superior Room with 1 king bed

  • Max. number of persons: x3
  • Area: From 36
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone
  • Mini Bar(...)

Superior Room with 2 single beds

  • Max. number of persons: x2
  • Area: From 36
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Deluxe Room with 1 king bed

  • Max. number of persons: x3
  • Area: From 45
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Deluxe Room with 2 single beds

  • Max. number of persons: x3
  • Area: From 45
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Junior suite, 1 king bed

  • Max. number of persons: x3
  • Area: From 37
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Deluxe Suite with 1 king bed

  • Max. number of persons: x3
  • Area: From 68
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Our restaurants and bars

BANQUETING HOUSE CHINESE REST.

Type of cuisine: Regional

Total 550 seats which including 38 private rooms, brought to you by the famous master chef with experienced Cantonese cooking.

Lunch

08:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TAKE MOTO JAPANESE RESTAURANT

Type of cuisine: Japanese

Take Moto is born with the essence of the authentic Japanese traditional cuisine and incorporating a certain Mediterranean touch in order to obtain satisfying food pairing restaurant.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

URBAN SPOON ALL DAY DINING

Type of cuisine: International

All-day dinning with European-style and all kinds of delicacies A La Carte menus on International cuisine, premium-selection of various wines

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AT8-LOBBY BAR

Photo non contractuelle / Strictly non binding

This American styled bar serves various fine beverages and comes complete with a 'live' band.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Wine Bar

Photo non contractuelle / Strictly non binding

Wine Red Wine

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 1,700 m²

  • Maximum capacity: 1,200 people

  • Maximum banquet capacity: 700 people

Find out more
Pullman Dongguan Changan Meeting Room

Our guest reviews for
Pullman Dongguan Changan

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,554 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

342 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Nice

Customer review rating 4.4/5

Aileen Business - 19/04/2019 AccorHotels certified review

Comfortable to stay in your hotel. Will be even better if can improve your breakfast, especially western food area. My clients from Europe feel not much choice.

Dear Ms.H., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. We had shared your comments with our team. Yuor feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services,especially the breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Qi Assiatant Front Office Manager

excellent

Customer review rating 4.4/5

Mike Business - 01/04/2019 AccorHotels certified review

fast check in, free upgrade, clean and quite, good dinner, and excellent breakfast!

Dear Mr.D., We very much appreciate your comments and high score! Your feedback will serve as an encouragement to all of our staff, and we will pay much attention on the efficacy of check out as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Qi Assistant Front Office Manager

Comfortable stay

Customer review rating 4.4/5

Anonymous Business - 31/03/2019 AccorHotels certified review

Overnight stay at the hotel. Arrived late, had breakfast and checked out. Everything went as expected.

Dear Mr. L., We very much appreciate your comments. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Qi Assistant Front Office Manager

Clean

Customer review rating 4.4/5

George L. Business - 23/03/2019 AccorHotels certified review

Helpful staff

Dear Mr. L., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. We will pay much attention on the efficiency of check-in. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Qi Assistant Front Office Manager
Customer review rating 4.4/5

No B. Business - 20/03/2019 AccorHotels certified review

WiFi too slow

Dear Mr. Y., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Changan. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will pay much attention on WiFi problems.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vivian Qi Assistant Front Office Manager

Satisfactory

Customer review rating 4.4/5

Jesse Business - 18/03/2019 AccorHotels certified review

Satisfactory, can be better.

尊敬的 陳先生: 感謝惠賜有關入住 東莞君源鉑爾曼酒店的寶貴意見。 您反應的Wifi問題,餐飲質量問題,我們已經分享給其他部門,并儘快做出相應改進。一直以來,我們堅持不懈地提升服務質量,您的反應將給我們所有的員工帶來莫大的鼓舞。 再次感謝您與我們分享您的體驗,我們真誠地希望您的下一次光臨,會像前一次一樣愉快。 謹啟 祁瑩雪 前廳副經理

Nice hotel

Customer review rating 4.4/5

O. C. S. Business - 09/03/2019 AccorHotels certified review

Basically stay with pullman was awesome, japanese restaurant was delicious Just that toiletry replenished

Dear Mr.O., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. We will pay much attention on the toiletry replenished issue. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Qi Assistant Front Office Manager

Bath room area need to improve

TripAdvisor rating 4.5/5

Hong P Business - 04/03/2019 TripAdvisor review

First, I'll said that the hotel room is spacious, but the bath room area need to improve and no replenish of toiletries for 1st & 2nd & 3rd nights, I'm called housekeeping to feedback on 2nd night, they said will replenish everyday. But 3rd night still "No". Feedback to front desk staff, they said will look into this case, but till check out, no people get back to me what happen. For bath room area, I'm stay for 4 nights, 1st night I tot that I'd turned on the water pressure too high that water leak out from the bath area and wet the bath room and no drainage for water to flow, then I need to use toilet paper to wipe it. 2nd night, I tried to turn the water pressure lower , water still leak out, no choice wipe the floor again. 3rd & 4th night still the same, release that the door unable to close it tide that caused the water leakage out. Hopefully, maintenance staff can look into this case.

Dear valued guest, We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. We will pay much attention on the problems of replenish of toiletries and cleaning in bathroom.And will try to improve it soon. We strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be much pleasant than the previous one. Sincerely, Vivian Qi Assistant Front Office Manager

senior Supply chain PM

Customer review rating 4.4/5

Bing S. H. (. Business - 01/03/2019 AccorHotels certified review

Business trip

Dear Mr.H., Thank you for your sincere feedback. Our team will be encouraged by your comments.We strive to continuously improve the quality of our services. Looking forward to seeing you back soon! Sincerely, Vivian Qi Assistant Front Office Manager

Competitive pricing for accommodation

Customer review rating 4.4/5

Joey Couples - 19/02/2019 AccorHotels certified review

I've been staying with Pullman hotel for numerous years now, and have always been quite happy with the room and service.

As always the best hotel for international travel

Customer review rating 4.4/5

Alan B. Business - 09/02/2019 AccorHotels certified review

Always the best. I stay here 4-5 times per year and rooms and hospitality superb.

Dear Mr. B., Really appreciate your high score and good comments!Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Looking forward to seeing you back soon! Sincerely, Vivian Qi Assistant Front Office Manager

Nice hotel convenient to work location

Customer review rating 4.4/5

Steve Business - 28/01/2019 AccorHotels certified review

I have stayed there a few times. The experience was what I expected. There was one issue with checkin for finding my reservation and ensuring a non smoking room. However it was resolved in a short period of time

Dear Mr. L., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. Thank you for your high score and sincerely comment.Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.And we also will improve the food and check in procedure in the future. Thank you again for sharing your experience, and we believe your next stay will be better than this one.Looking forward to seeing you soon! Sincerely, Vivian Assistant Front Office Manager

Friendly people and excellent service

Customer review rating 4.4/5

Zi-qiang G. Business - 24/01/2019 AccorHotels certified review

Enjoyed the stay with your hotel

Dear Mr. G., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. Thank you for your high score and positive comments!Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Especially member benefits. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Qi Assistant Front Office

Warm Welcome with smile will make your day

Customer review rating 4.4/5

Srekumar B. Business - 03/01/2019 AccorHotels certified review

Great Hotel for business traveler also. You have two great friendly, knowledgably, extremely helpful people at front desk with warm smiles - Vivian and Aaron. When you come to your room you see great welcoming flowers & treats for frequent guest - I am lucky to be one of them prepared by all specially Wendy - in charge of hose keeping with great support team consists of Lisa and Xu Yu Ping. Then you move to Urban Spoon food area with helpful people who remember your likings like Howard and York as well as the Chef. For a drink when you go to Lobby bar you will get efficient help with smile from Cindy. All has been possible for the mentor and the GM Richard Rennie - who has hand picked and trained how to best serve the guest. Thank you Pullman staff.

Dear Mr.Kumar, We very much appreciate your warmed comments and high score! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope the pleasent stroy will continue next time. Sincerely, Vivian Qi Assistant Front Office Manager

Home away from home

TripAdvisor rating 4.5/5

srekumarb2018 Business - 03/01/2019 TripAdvisor review

Great Hotel for business traveler also. You have two great friendly, knowledgably, extremely helpful people at front desk with warm smiles - Vivian and Aaron. When you come to your room you see great welcoming flowers & treats for frequent guest - I am lucky to be one of them prepared by all specially Wendy - in charge of hose keeping with great support team consists of Lisa and Xu Yu Ping. Then you move to Urban Spoon food area with helpful people who remember your likings like Howard and York as well as the Chef. For a drink when you go to Lobby bar you will get efficient help with smile from Cindy. All has been possible for the mentor and the GM Richard Rennie - who has hand picked and trained how to best serve the guest. Thank you Pullman staff.

Dear Mr. Kumar, Really appreciate your warmly comment and high score!Hotel is the home away from home,we strive to providing comfortable environment for guest!And we are so glad to receive your positive feedback!Our team will be encouraged by your feedback for sure.Looking forward to seeing you back soon! Best Regards Vivian Qi Assistant Front Office Manager

Great stay

Customer review rating 4.4/5

Jeff W. Business - 24/12/2018 AccorHotels certified review

Very clean and wonderful staff. Vivian and Aaron were very helpful. Nice rooms and restaurant.

Satisfied

Customer review rating 4.4/5

Anonymous Solo - 19/12/2018 AccorHotels certified review

The bad not so clean as make me skin allergy

劉先生, 感謝您對我們作出點評,儘管不是滿分。我會將您的體驗告知客房部,加強衛生管理。若您下次入住覺得床不舒服的話,都可以告知我們,太軟我們可以加硬床板,太硬可以加墊子,客人有需要我們都會儘量滿足。期待您下一次的入住! 謹啟 前廳部副經理 祁瑩雪

New York Pizza

Customer review rating 4.4/5

Rdl Business - 22/11/2018 AccorHotels certified review

Great except for the temperature of the room. The room was too hot, especially at night.

Dear Mr.Ricky Dean L., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. We had reflected the temperature problem to related department, believe that will resolved soon as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Qi Assistant Front Office Manager

Great Experience

Customer review rating 4.4/5

Joseph Business - 22/11/2018 AccorHotels certified review

Nice room and amenities, food is OK. its a home away from home.

Dear Mr.Joseph C., Thank you for your great score and wonderful comments! I will share your comments with our team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Qi Assistant Front Office Manager

Seamless stay

Customer review rating 4.4/5

Steve L. Business - 11/11/2018 AccorHotels certified review

Stay went as expected. The staff was helpful when I called for water or cleaning

Dear Mr. l., Thank you for your good comments and high score! We will share your comments with our team.Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We also will pay attention to the English training in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Qi Assistant Front Office Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou

Our other hotels nearby

All our hotels in dongguan