Pullman Dongguan Changan Hotel

TripAdvisor rating 5.0/5 450 reviews
Pullman Dongguan Changan
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Hotel extras

  • The Changan area's only international 5-star hotel

  • Enjoy our high-ceilinged Grand Ballroom (1,700 sq.m)

  • Only 20 min. from Shenzhen Baoan International Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • SHENZHEN BAOANPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Tennis
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Pullman Dongguan Changan

NO.38 Jinghai Zhong Road,Shatou
District,Changan Town,
523862
dongguan
china

Tel: +8676981668888

Fax: (+86)769/81666888

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    SHENZHEN BAOAN At 30km / 18.64 miles - Shuttle paying

  • By car

    GUANGSHEN HIGHWAY At 5km / 3 miles

GPS :22.778017, 113.765386

Our accommodations

The 259 spacious guest rooms offer 4 room types options. All guest rooms feature panoramic floor to ceiling windows with ample natural light. High speed Internet access and WIFI are available in all rooms.

Superior Room with 1 king bed

  • Max. number of persons: 3
  • Area: From 36
  • Mini Bar

Superior Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 36
  • Wireless internet in your room
  • Mini Bar

Deluxe Room with 1 king bed

  • Max. number of persons: 3
  • Area: From 45
  • Wireless internet in your room
  • Mini Bar

Deluxe Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 45
  • Wireless internet in your room
  • Mini Bar

Junior suite, 1 king bed

  • Max. number of persons: 3
  • Area: From 37
  • Wireless internet in your room
  • Mini Bar

Deluxe Suite with 1 king bed

  • Max. number of persons: 3
  • Area: From 68
  • Wireless internet in your room
  • Mini Bar

Our restaurants and bars

BANQUETING HOUSE CHINESE REST.

Type of cuisine: Regional

Total 550 seats which including 38 private rooms, brought to you by the famous master chef with experienced Cantonese cooking.

Lunch

08:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TAKE MOTO JAPANESE RESTAURANT

Type of cuisine: Japanese

Take Moto is born with the essence of the authentic Japanese traditional cuisine and incorporating a certain Mediterranean touch in order to obtain satisfying food pairing restaurant.

Lunch

11:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

URBAN SPOON ALL DAY DINING

Type of cuisine: International

All-day dinning with European-style and all kinds of delicacies A La Carte menus on International cuisine, premium-selection of various wines

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AT8-LOBBY BAR

Photo non contractuelle / Strictly non binding

This American styled bar serves various fine beverages and comes complete with a 'live' band.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Wine Bar

Photo non contractuelle / Strictly non binding

Wine Red Wine

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 1,700

  • Maximum capacity: 1,200 people

  • Maximum banquet capacity: 700 people

Find out more

Our guest reviews for
Pullman Dongguan Changan

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,651 reviews

tripadvisor

TripAdvisor Rating 5.0/5

450 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.4/5

Andy W. Business - 05/09/2019 AccorHotels review

Breakfast is poor.

尊敬的 Kwok Kuen W.: 十分感谢您花时间告诉我们有关您在 Pullman Dongguan Changan 的体验。很遗憾未能达到您的期望,请允许我向您表达我最诚挚的歉意。 在 Pullman,我们孜孜以求,不断改进,希望能向每一位客户提供高水准的体验,因此您的反馈对于我们的提高十分重要。请放心,我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧,希望在不久的将来有机会为您奉上更好的服务。 谨启 大堂副理 Danny

good, but need to improve in some area

Customer review rating 4.4/5

Nice Business - 30/08/2019 AccorHotels review

overall good. but need to improve the sanitary conditions, such as the glasses in the canteen.

Dear Mr L., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Manager Jueren

Excellent place to stay in Dongguan

Customer review rating 4.4/5

Ed Business - 29/08/2019 AccorHotels review

Have stayed at this hotel several times during the last 2 years and he service is excellent. The facilities are always clean, the personnel are polite and helpful.

Dear Edward Duane W., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good - as expected

Customer review rating 4.4/5

Anonymous Business - 20/08/2019 AccorHotels review

Team, room and overall service was as expected

Dear Alan John W., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Manager Jueren Zhang

Great Hotel welcoming business travelers

Customer review rating 4.4/5

Srekumar B. P. N. C. Business - 05/08/2019 AccorHotels review

Smiling and friendly people eager to help. If you have little language problem just use WeChat and it will be resolved instantly. Aaron is the greatest asset of this hotel in from office - efficient - well in spoken English, friendly - always helpful with a smiling face. As soon as you enter the room you will feel Wendy's welcoming arrangement (Only if you are a frequent traveler) - wonderful and helpful. If you want room service call Louis to take your order - speaks English as well as York. If you are eating at Urban Restaurant of the hotel - for communication always ask for Stella. Another name at Restaurant to mention is Howard.

Dear Srekumar Bandyopadhyay, We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for your affirmation of the service to our colleagues Aaron,Wendy,Louis,York,Stella and Howard, we will convey your praise and suggestions.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant manager Jueren Zhang

Overall good, internet sucks

Customer review rating 4.4/5

Glenn A. Business - 29/07/2019 AccorHotels review

The hotel was nice and welcoming, the restaurant for dinner and breakfast was good, the room was very nice, just very poor internet.

Dear Glenn Steven A., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as you mentioned. We will strive to continuously improve the internet issued. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Front Office Manager Alan Wu

Good as always

Customer review rating 4.4/5

Janero Business - 26/07/2019 AccorHotels review

Keep going

Dear Jin Ning Zhao We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Manager Jueren Zhang

good but something need to be improved

Customer review rating 4.4/5

Z., Y. Business - 22/07/2019 AccorHotels review

Generally speaking, the experience of staying with Pullman Hotel is satisfactory; however, I noticed something which can be a gap for further improvement: - There are no waste bags in the room. I could say, if there are sufficient waste bag inside the trash can/room for immediate reach, the experience could be better. Having bags inside the trash can better off the hotel and residents as residents can discard rubbish to the waste centre and cleaning staff can collect trash efficiently (especially when processing wet trashes).

Dear Y. Z., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Assistant Manger Jueren Zhang

Good hotel overall

Customer review rating 4.4/5

Tt Business - 10/07/2019 AccorHotels review

Good hotel, area around hotel needs improvement

Dear Mr.T., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alan Wu Assistant Front Office Manager

MR

Customer review rating 4.4/5

G. Business - 07/07/2019 AccorHotels review

OK experience.

We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

just so so

Customer review rating 4.4/5

Anonymous Business - 06/07/2019 AccorHotels review

the room service need improve

尊敬的杨袆璠女士: 感谢惠赐有关下榻 Pullman Dongguan Changan 的宝贵意见。我会将您的意见反馈给我们的客房服务的经理及酒店的领导。会针对您所提出的问题进行加强培训,以让您更加满意。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工进行鞭策。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会更加愉快。 谨启 大堂副理 张云

The staff and room was very good.

Customer review rating 4.4/5

Andy Business - 24/06/2019 AccorHotels review

I was very happy with the staff and the room. the room and bathroom was very clean.

Dear Andrew Philip B., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jueren Zhang Assistant Manager

Valued yet grand experience

Customer review rating 4.4/5

Eddie W. Business - 12/06/2019 AccorHotels review

The house-made pastries are among the best which I've experienced from many other hotels in the past 30 years. Thumb-up!

Dear Hon Wing Eddie W., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant manager Jueren Zhang

Very nice stay

Customer review rating 4.4/5

Jeff Business - 08/06/2019 AccorHotels review

Front desk very helpful, great food and housekeeping.

Dear Jeffrey Vandenberg W., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shelly Yu Assistant Manager

Good service @ front Desk staff

Customer review rating 4.4/5

Hpl Business - 27/05/2019 AccorHotels review

Happy for the stay in ..

Dear Pei Lian H., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Qi Assistant Front Office Manager

Professional

Customer review rating 4.4/5

Vivian N. Business - 09/05/2019 AccorHotels review

Very good hotel in Dongguan area. I've stayed here for now than 5 nights total now

Dear Vivian Tin Wing n., We very much appreciate your high score and comments regarding your stay at the Pullman Dongguan Changan. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Assistant Front Office Manager
Customer review rating 4.4/5

Tim S. Business - 22/04/2019 AccorHotels review

I enjoyed my stay. My room was very nice. Aaron Ma was particularly helpful arranging ground transportation.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Qi Assistant Front Office Manager

Perfect

Customer review rating 4.4/5

Heng Business - 20/04/2019 AccorHotels review

I was there for business and most time out, but the hotel met my all expectations.

Dear Mr.E., We very much appreciate your high score and comments regarding your stay at the Pullman Dongguan Changan. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Assistant Front Office Manager

Nice

Customer review rating 4.4/5

Aileen Business - 19/04/2019 AccorHotels review

Comfortable to stay in your hotel. Will be even better if can improve your breakfast, especially western food area. My clients from Europe feel not much choice.

Dear Ms.H., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. We had shared your comments with our team. Yuor feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services,especially the breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Qi Assiatant Front Office Manager

excellent

Customer review rating 4.4/5

Mike Business - 01/04/2019 AccorHotels review

fast check in, free upgrade, clean and quite, good dinner, and excellent breakfast!

Dear Mr.D., We very much appreciate your comments and high score! Your feedback will serve as an encouragement to all of our staff, and we will pay much attention on the efficacy of check out as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Qi Assistant Front Office Manager
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