Hotel - Pullman Dongguan Changan
Pullman Hotel Pullman Hotel

Pullman Dongguan Changan Hotel

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4.5/5 114 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditionning with individual remote
    • Air Conditioning
  • SHENZHEN BAOAN
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Tennis
    • Outdoor tennis court (Paying)
    • Tennis (Paying)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

The 259 spacious guest rooms offer 4 room types options. All guest rooms feature panoramic floor to ceiling windows with ample natural light. High speed Internet access and WIFI are available in all rooms.

  • 259 rooms
  • 168 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Wide working desk
    • Telephone in bathroom
    • Automatic temperature control
    • Air conditionning with individual remote
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,340 reviews

Our guest reviews for Pullman Dongguan Changan

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 114 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Anonymous Business - 17/06/2018

good,but the room is not quite satisfying

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的麦先生: 感谢惠赐有关下榻 Pullman Dongguan Changan 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 卢为雁 大堂副理

AccorHotels certified review
Srekumar B. Business - 11/06/2018
« Fells Always Welcome Back To Home »

As always Arron and Vivian at front desk was excellent in communication and timely execution with smile on their face. I met Terry for the first time but I really appreciate his readiness to help and even coming to my room to make sure my dinner order was taken correctly. I interacted with Wendy Yu for the first time and I like her enthusiastic approach towards open mind and positive changes. Wendy's team Molly Long and Yu Ping had wonderful welcome decoration with flowers on my bed. Thank them for taking care in details of my individual need with water, Yoga mat and Duvet cover. Tom at Food and Beverage section has let me feel like he really knows what I prefer to eat at breakfast every morning and did not need to ask for anything extra. I had a great time with GM Richard Rennie - it was very kind of him to take time out of his busy schedule to have a cup of coffee with me. GM has done a phenomenal job by hiring the right person in right place. He has put in key position people with English knowledge - so the customer can feel comfortable in the hotel. I see now more people with a smile on face and ready to help then in other hotels I stayed in China.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Season Assistant Manager

AccorHotels certified review
Anonymous Business - 08/06/2018
« Recommend »

Excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Season Lu Assistant Manaager

AccorHotels certified review
Jason H. Business - 05/06/2018
« Clean and comfortable with great food options »

Staff were friendly and helpful. Room was clean and well kept with good amenities. Lots of great options for food in the hotel at breakfast, lunch, and dinner

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Roy , We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Season Lu Assistant Manager

AccorHotels certified review
Erica H. Business - 04/06/2018
« Overall is good »

I just noticed you charged me in SGD instead of RMB, I told receptionist to charge me local currency which is RMB to avoid the 1% CCY conversation fee.. Please pay attention on this in future..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Season Lu Assistant Manager

AccorHotels certified review
Tristan Business - 01/06/2018
« Very impressive facility, rooms were spacious and food at the restaurant was good. »

The only reason I didn't give it a 10 was because the check in and check out process seemed to be excessively long.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Season Lu Assistant Manager

AccorHotels certified review
Kenneth H. Business - 31/05/2018
« Comfortable »

Hotel room is comfortable and the overall service (In-room dining and check-in and check-out service is good).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Season Lu Assistant Manager

AccorHotels certified review
Alan B. Business - 27/05/2018
« Very good »

Would be excellent if could lower the temperature below 26C. Thank you again Richard for putting me in my favorite room with wi-fi booster.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Season Lu Assistant Manager

AccorHotels certified review
P. Business - 15/05/2018
« reception staff did not had proper info they asked us to pay extra for breakfast even though it was included »

very bad experience on check in , the hotel staff was forcing us to pay for breakfast even though it was already inclided in the booking. langugae issues with staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Changan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Season Lu Assistant Manager

AccorHotels certified review
Mr. Y. Friends - 07/05/2018
« comfort »

nice view and clean room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Y., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Season Lu Assistant Manager

AccorHotels certified review
Anonymous Business - 04/05/2018
« Excellent »

Nice Room & service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Season Lu Assistant Manager

AccorHotels certified review
Alexander W. Business - 02/05/2018
« I´m generally pleased »

Everything is good, but the WiFi connection and stability should be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Season Lu Assistant Manager

AccorHotels certified review
T. S. C. Friends - 02/05/2018
« nice and comfortable »

The room was nice and comfortable which is value for money for a hotel of your standing. the facilities were adequately provided. The live band bar was entertaining except the lighting was a bit bright, preferably slightly dim would be better ambience. Overall, enjoy the stay with you. This was the 3rd or 4th stay with you. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Season Lu Assistant Manager

AccorHotels certified review
Srekumar B. Business - 23/04/2018
« Friendly and professional staff eager to help let you feel like a special guest. »

Great as returning guest. They know my face and greet me with a smile. I sent my requirement for the room in advance and it is there before I reach the hotel. Love it. Tom at Urban Spoon Restaurant and Aaron at reception made it at home for me

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Srekumar , We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Season Lu Assistant Manager

AccorHotels certified review
W. Solo - 15/04/2018
« Season and terry always helpful and friendly »

Great

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的魏先生: 感谢惠赐有关下榻 Pullman Dongguan Changan 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 卢为雁 大堂副理

AccorHotels certified review
Sarah S. Business - 11/04/2018
« Poor AC and bugs galore »

Problems with this hotel: 1. The hotel appears to be nice but the air conditioning in the rooms don't really cool, they seem to be just fans. The workout room is nice and stuffy as well. 2. Poor wifi in rooms. 3. There are mosquitoes everywhere in this hotel. I should have brought bug spray. 4. When asked what currency to be charged, I asked for RMB. Low and behold, once again I am charged in US dollars which ends up costing more even though it is clearly shows I want RMB.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah Elizabeth S., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Changan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vivian Qi Assistant Front Office Manager

AccorHotels certified review
Soonthorn A. Business - 10/04/2018
« exellence service staff »

Every things are good as my expectation. The staff are awesome!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Season Lu Assistant Manager

AccorHotels certified review
L. K. K. Couples - 04/04/2018
« MR »

Transportation not convenience....It will be helpful, if provide shuttle to nearby MTR station of Shenzhen.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Season Lu Assistant Manager

AccorHotels certified review
Anmien J. Business - 03/04/2018
« C/P value is poor. »

Poor TV program (most forign program are death). Price is too high than average hotel in Changan.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Changan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Season Lu Assistant Manager

AccorHotels certified review
Lim B. G. Business - 31/03/2018
« Excellent »

Excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Lin , We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Season Lu Assistant Manager

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