Hotel - Pullman Dongguan Changan
Pullman Hotel Pullman Hotel

Pullman Dongguan Changan Hotel

4.5/5 156 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditionning with individual remote
    • Air Conditioning
  • SHENZHEN BAOAN
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna in bathroom
    • Sauna
  • Babysitting on request
  • Tennis
    • Outdoor tennis court (Paying)
    • Tennis (Paying)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

The 259 spacious guest rooms offer 4 room types options. All guest rooms feature panoramic floor to ceiling windows with ample natural light. High speed Internet access and WIFI are available in all rooms.

  • 259 rooms
  • 168 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Sauna in bathroom
    • Safe deposit box
    • Automatic air control
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Wide working desk
    • Telephone in bathroom
    • Automatic temperature control
    • Air conditionning with individual remote
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 1,431 reviews

Our guest reviews for Pullman Dongguan Changan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 156 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 30/09/2018 AccorHotels certified review
« everything as expected »

comfortable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.L., Thank you for sharing your feedback from your stay. We are usually known for our attentive and friendly staff who treats our guest with same respect. Our team strive to continuously improve the quality of our services. Wish you come back soon and continue the memorable stories…… Sincerely, Vivian Qi Assistant Front Office Manager

Anonymous Couples - 29/09/2018 AccorHotels certified review
« Good »

Memorable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.T., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. Thank you for the great review and score! Our team will be encouraged by your wonderful words! We will continue to pursue the perfection and wish you will have a pleasant stay next visit. Wish to have you back soon. Sincerely, Vivian Qi Assistant Front Office Manager

Srekumar B. Business - 29/09/2018 AccorHotels certified review
« Friendly helpful service with a smile on face »

I get the same room every time. Aaron and Vivian are very helpful and I can send a request at any time using Wechat. They always remember what extra I need in my room as if they have a check list. I wish there were more hotels like this in other cities in different countries

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Kumar, We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. Thank you for the amazing review and score! Everyone is so nice because we have the best guest! Hotel is a home away from home. And we are just there to help with whatever you need. Wish to have you back soon. Sincerely, Vivian Qi Assistant Front Office Manager

Shirley T. W. S. Business - 20/09/2018 AccorHotels certified review
« comfortable »

air conditioner is not working well. Wifi network is also not working well

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的邓女士 感谢惠赐有关下榻东莞君源铂尔曼酒店的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 祁莹雪 前厅副经理

C. C. Business - 16/09/2018 AccorHotels certified review
« Enjoyed the stay in the quiet & comfortable hotel »

Big lobby. Nice, neat & clean room. Breakfast with plenty of food choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chuan Lin C., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AM Frank Yi

Ramiz A. Business - 15/09/2018 AccorHotels certified review
« Ramiz A. »

Very nice, clean environment, tasty food, prompt response from staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ramiz Hani Deed D., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AM Frank Yi

Antony Business - 13/09/2018 AccorHotels certified review

Great room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lai Man L., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AM Frank

Lusia A. M. Business - 07/09/2018 AccorHotels certified review
« Nice and comfortable for business trip »

Everytime i came for business trip always feel likes at my home, very comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Lusia, We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Qi Assistant Front Office Manager

Vanassuda K. Business - 02/09/2018 AccorHotels certified review

I was impressed with Welcome Dinner offered by Accorhotel. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vanassuda K., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AM Frank Yi

Clement I. Business - 31/08/2018 AccorHotels certified review
« Comfortable and relax experience »

The room was nice, got upgraded, maintenance was good. services from reception are good as well, very nice and patiently answered my questions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kwan Ming Clement I., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AM Frank Yi

D. Business - 25/08/2018 AccorHotels certified review
« Really nice hotel »

Really nice experiance to stay there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D. Dede, We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AM Frank Yi

Rolf Business - 24/08/2018 AccorHotels certified review
« Short stay during a business trip »

The Location of the hotel is perfect, and with the new connection by bullet train will be better in near future. Influence of Western Management is visible in all areas and services at all. All facilities are well maintained, as well as the variety of food is big.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rolf B., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AM Frank Yi

John M. Business - 20/08/2018 AccorHotels certified review
« Polite and helpful staff. Beautiful hotel and clean rooms. »

It was a brief overnight trip after a business meeting. I found the hotel and staff to be exceptional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John M., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AM Frank Yi

Jhiggins Business - 18/08/2018 AccorHotels certified review
« Enjoyable stay in Dongguan »

The Pullman Chang'an offers a welcoming environment, good food, clean and quiet rooms - altogether a pleasant place to stay in Dongguan

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jasen H., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

T. R. Business - 17/08/2018 AccorHotels certified review
« Execellent »

Enjoyed the stay as ususal

Our hotel has responded to the review
Our hotel has responded to the review

Dear R. T., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jessica

Brent Business - 13/08/2018 AccorHotels certified review

the hotel is fine but the English communication is very weak in almost all areas.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Brent Ray L., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Changan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vivian Qi Assistant Front Office Manager

Dr D. T. L. K. Business - 10/08/2018 AccorHotels certified review
« The spacious room and its facilities took me by surprise »

Happy with almost everything but marred by the lack of taxi in the hotel. On 3 Aug , the front office staff called a taxi for me but unlike other hotels, the taxi registration plate number was not noted and I left my LV wallet by mistake in the taxi and when I called the hotel, the staff was not too helpful as I first related to her where within the hotel I was before I left the hotel for the airport. I lost an LV wallet, with S$750, R

Our hotel has responded to the review
Our hotel has responded to the review

Dear David Lam K. T., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Changan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Assistant Front Office Manager Vivian Qi

Paul P. Business - 02/08/2018 AccorHotels certified review
« Co owner & R&D manager »

Its not my first time in this hotel. I was surprised from very high cost without breakfast. But that at least i new that facilitates should be the best. Sorry to share my bad experience during my stay. I come for work and i have tried to connect to internet without any success. The wifi was terrible. So i tried at least to see the TV....(: another issue ) doesn't work too. I call the staff , they can't help. so for 120 $ in this are--its a robbery.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul P., Thank you for taking the time to tell us about your experience at the Pullman Dongguan Changan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Assistant Front Office Manager Vivian Qi

Anonymous Business - 22/07/2018 AccorHotels certified review
« satisfying service and affable staff »

Thanks a lot for ZIY helped me out for bring me band-aids, sanitizer and other first aid kit staff when I accidentally cut my toe badly in the bathroom last week. Its hard to capture how things could turn out if I didn't get all those in time. Moreover, I would like to say thank you to Alvin, thanks for her patience for answering my endless questions and bringing me a thick enough pile of face tissue when I was caught in my rhinitis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shi Wei F., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Qi Assistant Front Office Manager

Bwong Solo - 13/07/2018 AccorHotels certified review
« Good services »

Aaron Ma and the front desk staffs are very friendly and helpful. The room was clean and tidy. The food in the Chinese restaurant is delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shuk Lan W., We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Ma Front Office Manager

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