Hotel - Pullman Dongguan Changan
Pullman Hotel Pullman Hotel

Pullman Dongguan Changan Hotel

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4.0/5 98 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • SHENZHEN BAOAN
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Tennis
    • Outdoor tennis court (Paying)
    • Tennis (Paying)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

The 259 spacious guest rooms offer 4 room types options. All guest rooms feature panoramic floor to ceiling windows with ample natural light. High speed Internet access and WIFI are available in all rooms.

  • 259 rooms
  • 168 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Wide working desk
    • Telephone in bathroom
    • Automatic temperature control
    • Air conditionning with individual remote
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,086 reviews

Our guest reviews for Pullman Dongguan Changan

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 98 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
S Business - 04/10/2017
« ok »

A staff Rebecca was helpful.

AccorHotels certified review
Business - 30/09/2017
« the manager called is very nice .have beautiful smile »

Thanks a lot

AccorHotels certified review
Sheung P. N. Business - 30/09/2017
« Nice »

Front desk Rebecca is so nice

AccorHotels certified review
Anonymous Business - 29/09/2017

The room is very nice and quiet. The food from the restaurant is very tasteful. Service of the team in the hotel is very helpful.

AccorHotels certified review
S. B. Business - 28/09/2017
« Friendly people ready to help »

Great as always. Rebecca at front desk speaks fairly good English - relief for business travelers like me. I will miss Luka as he understood well what I need for breakfast. The new gentleman is smart - he picked up quickly - even the English is not what could help. The supervisor of cleaning crew on 16 floor - is a smart lady. She is the first one understood every thing in sign language communication. She came everyday to make sure the other people were cleaning the room the way I want. More water - blanket cover etc. Feels like family

AccorHotels certified review
P. C. Business - 21/09/2017
« Rebecca Excellent »

The attendant Rebecca is very helpful! Thanks Rebecca to make our visit at Dongguan so much better! Looking forward to go back to Dongguan!

AccorHotels certified review
Felipe P. Business - 19/09/2017
« Very good hotel »

The hotel is very comfortable and clean, and the employers very polite and helpful. Rebecca received us very well and gave us support to know the restaurants and markets near to the hotel. She's very attentive and professional! Thanks for made our visit at Dongguan more pleasing, Rebecca! F. P.

AccorHotels certified review
Maurice Business - 18/09/2017
« Best hotel in town. »

Great place to stay after working long days. Clean, queit, spacey rooms. All you need for the business traveller.

AccorHotels certified review
王. Solo - 18/09/2017
« Grateful »

Great stay . Thanks to the great front desk staff.

AccorHotels certified review
D. Business - 15/09/2017
« Expectional Service »

I stay for three nights . I liked the room and breakfast . Check out was ok , thanks to Terry for organizing the taxi transport to Shenzhen .

AccorHotels certified review
Ish C. Business - 15/09/2017
« If I had a choice, will stay somewhere else. »

- at check in the person gave me someone else's reservation and took him time to find my reservation. - have been staying at Pullman for many years now and always request a non-smoking room. I was given a smoking room - no one at reception spoke English. - the room not properly cleaned

AccorHotels certified review
Anonymous Business - 14/09/2017

To the staff at Dongguan Pullman I would like to express my appreciation for the extraordinary service and amazing friendly manner in which I received at my 1 day stay at your Pullman ! It felt as if I were at home and I even began to refer and think of your Dongguan Pullman as my home! I look forward to my return the Dongguan and your Hotel and staff! The most wonderful visit to the amazing Chang An one could imagine thanks to your staff! especially season the duty manger thanks what u done and your hospitality!good service and good smile

AccorHotels certified review
N. T. Business - 05/09/2017
« Relaxing business trip »

The stay there was enjoyable, the room and staff were pleasant. the wifi wasn't very strong though.

AccorHotels certified review
Anonymous Business - 02/09/2017
« this hotel? ..organization, cordiality, services all perfect »

I had a very good impression. This hotel is a great hotel, well organized, clean, professional staff, big room ...... I mean This Hotel deserves all the 5 stars.

AccorHotels certified review
Quinn Business - 26/08/2017
« The swimming pool is great but the credibility of receptionist of front desk is poor »

I like the swimming pool in the hotel. But 4 receptionists promise to provide the welcome fruit and NO one does it actually. I don't mind if they tell me frankly that no fruit is available in fact. Being cheat is never a good experience.

AccorHotels certified review
Kwun Y. C. Business - 12/08/2017
« Great room with very slow and bad service coffee shop »

The stay was all good until I decided to order 2 coffee at the lobby after I checked out. Firstly they get the order wrong even know they confirmed twice, I run out of time so I have to accept it. Both waiter/waitress were so slow and it took 15 minutes to make 2 coffee while my driver was waiting outside. Also run out of change so have to run to the front desk for some changes..... not sure why such a great hotel have that super slow service. One of the waitress was making some practice coffee rather than help and speed it up as well which makes me furious while you are in the rush and they decide to do some practice....

AccorHotels certified review
Remon J. C. A. Business - 31/07/2017
« Great staying at Pullman Dongguan Changan »

The food at the restaurant is great including also the Japanese restaurant and the Bar is also great. The room is good but one thing i don't like is the air condition. It still warm even though setting into the lower temperature. The staffs are also approachable. Thanks to Alma, one of the staff.

AccorHotels certified review
L. C. H. Business - 30/07/2017
« Mr »

I stayed in the hotel for almost 2 weeks and 2 day. I checked out to other hotel in the weekends. I had 2 feedbacks: (1)On the first week, I was put on 7th floor. The noise of KTV at third floor work me up in the small hours. This was terrible. I could not sleep well the whole night. (2) the process of preparing tax invoice during checkout is too long. I know there is a new rule that you need to enter the guest's company tax number and this takes time. Can you think of the way to speed this up? I have checked out from your hotel 3 times in July. One of the times I have waited forbinvoice for over 20 minutes.

AccorHotels certified review
Wen-hsiung T. Business - 24/07/2017
« Fine but could be better »

The whole hotel seems hotter than anywhere I have stayed in China before at other brand hotel. The room temperature has never reached (Lower) the degree set. My colleague has addressed the issue with front desk but seems not resolved. The breakfast is okay but needs more selection, such as the packaged Yogurt, Cantonese style dim sum.

AccorHotels certified review
Michael M. Business - 24/07/2017
« There is always room for improvement. »

My room was nice and clean. The air conditioning was working. The wireless internet was working but not consistently. The shade in my bathroom stopped working. I reported it but it was not corrected. English skills with most of the customer facing employees need significant improvement. People in management / supervisor positions seem to be OK with English. Others no. Service for ordered meals in the Urban Spoon Western Restaurant was very slow. The buffet was very good. When I checked out, I asked that I be billed in Chinese currency but I received my credit card charge in US Dollar. This has happened before. Not sure what else to do to correct this issue when I circled RMB on the charge statement. I feel lucky about my stay. Others in my party staying in other rooms had many more problems than I did.

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