Hotel - La Grande Terrasse Hôtel & Spa La Rochelle - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

La Grande Terrasse Hôtel & Spa La Rochelle - MGallery by Sofitel

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4.5/5 151 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 20  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon (Paying)
    • Hairdressing salon (Paying, Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Boat excursions
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Boules/petanque (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00/14:00 - 19:00/22:00

Business services

  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Access to the new seawater spa is free of charge. This spa is located just across the road from the MGallery hotel and opened on February 10, 2018.

Hotel location

Our rooms

Choose one of our rooms as your base at the gateway to La Rochelle. Ranging from 205 sq. ft. (19 m²) to 237 sq. ft. (22 m²) with balcony or terrace and views of the landscaped garden or the ocean. We have the perfect room for your stay on the coast.All our rooms boast radiant brightness, a harmonious blend of fine and natural materials, and soothing blue and sandy tones. All room categories include access to the Nuxe Spa and seawater spa.

  • 72 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 17 family rooms
  • Crib on request
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Crib on request
    • Manual temperature control
    • Phone with 2 handsets in room
    • Minibar
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,566 reviews

Our guest reviews for La Grande Terrasse Hôtel & Spa La Rochelle - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 151 reviews
AccorHotels certified review
Richard &. A. M. Couples - 29/03/2018
« Outstanding experience! »

The facilities, location and ambience is outstanding. The staff are obviously highly trained to provide customer satisfaction, and it shows, The whole hotel shrieks quality and offers a haven from the pressures of day to day life.

AccorHotels certified review
Jm Couples - 06/03/2018
« an all round good experience »

great staff and service Good food and wine Good leisure facilities Room a little small for the size of bed in it

AccorHotels certified review
Debra M. Families - 26/02/2018
« Brilliant hotel with friendly staff »

I loved the spa it was well equipped and very clean. The room was brilliant and always had enough towels and gowns for us as it was the Junior Suite for our family of four. Really enjoyed my stay. Will definitely go back.

AccorHotels certified review
Camerone 2. Solo - 10/02/2018
« Excellentissime »

Repos..calme..detente..luxe

AccorHotels certified review
R. Couples - 26/01/2018
« Super »

Ravi!

TripAdvisor review
Couples - 10/01/2018
« nice location, small rooms and teething problems »

following a hefty refurb this is a smart hotel but the rooms classed as superior are dark and small. the facilities in room lacking. no room service menu no minbar etc. service underwhelming. tried to assist but so disorganised. restaurant not open till 730 and no bar food til then consequently putting pressure on staff and guess kitchen such that service very poor. I want to return but been put off by the service and small room. so many teething issues and no real manager seems to be in charge

AccorHotels certified review
Nicolas Couples - 06/01/2018
« Very relaxing experience »

We really enjoyed the spa because it wasn’t crowded and we really felt unique being alone in the jacuzzi outside or in the hammam. The hotel is clean, service is perfect. We will come back for the sea thalasso !

AccorHotels certified review
Irina Couples - 04/01/2018
« Very nice hotel »

It was a nice experience, good SPA, nice staff, new elegant hotel. Bit far away from everything, but if you are looking for quite place it's perfect.

AccorHotels certified review
Dean B. Couples - 29/12/2017
« Beautiful location and decor but so many teething problems »

Underwhelming. Poor service and badly organised Disappointing as a loveley place

AccorHotels certified review
Anonymous Solo - 17/12/2017
« Lovely stay! »

Missed visiting during the summer but not disappointed. Will return!

AccorHotels certified review
Parispetitemadame Couples - 15/11/2017
« Nice spa and food in new M Gallery »

The whole ambiance was very nice. Spa is well constructed with massage function, however the temperature of indoor swimming pool and that of shower in the room was a bit too low. I suggest please improvement on it in order to secure the health of guests and ensure better result of spa. The food was amazing, with the management of famous chef and significant view, strongly recommended. Amenity in the room also was very nice.

AccorHotels certified review
Sacha F. Couples - 22/10/2017
« Lovely hotel »

We were delighted with this hotel. It was beautifully decorated (the renovations were not quite finished and work was carrying on with some painting but the workmen were very considerate and tidy) and stylish. We had paid extra for an ocean view and it was fabulous. The welcome we received was very attentive with an iced tea and a personal tour to show us where the facilities were. The spa area was beautiful and spotlessly clean. In fact everything was spotless - even the “grass” in the car park was swept clean of pine needles regularly! Our room was very comfortable; I think it was the most comfortable hotel bed I have ever slept in. It was very well equipped (except the cups were a bit small but then we are English and like a larger cup for our tea!) and the service was excellent. The only very minor criticism would be that the bathroom was a little on the small side with not much in the way of surfaces to put things, and the basin was probably more stylish than useful, but it was all beautifully clean with plentiful toiletries and lovely towels. All the staff we met were very friendly and helpful. We thoroughly enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SACHA FARLEY, We very much appreciate your comments regarding your stay at the La Grande Terrasse Hotel & Spa La Rochelle MGallery By Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Families - 16/10/2017
« A place with great potential but lots of things need to be worked out »

The location is great, hotel style rocks, renovation is still ongoing and while quality of materials is top notch, quality and neatness of workmanship suffers. Service is clumsy and slow, maybe due to new team trying to work into new environment.

AccorHotels certified review
David Couples - 13/10/2017
« Excellent »

Excellent 3 night weekend, from all viewpoints. Rarely have I been surrounded by such professionalism mixed with genuine concern for well being. A special thanks to Steven and to the lovely Peruvian lady. Architecture modern, bright and ventilated. Wall of glass provides superb ocean views from the very comfortable and spacious restaurant. High quality fine dining options, but wise to reserve as popular with locals over the weekend. Good choice for breakfast, though a little expensive. Had trouble getting our eggs cooked to our liking. Small issue though in the breakfast buffet for those who have dietary restrictions... Well decorated and original layout to the bedroom with adequately sized bathroom and separate toilet. Good ocean views from our ostensibly garden view room. Well equipped fitness centre, but missing water to refresh after workout. Lots of space to relax and take in the ocean air, all well protected from the wind. Spa and indoor/outdoor pool very nice, and again staff very attentive to needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr YOUNG, We very much appreciate your comments regarding your stay at the La Grande Terrasse Hotel & Spa La Rochelle MGallery By Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially with Stéphane and Karla. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As we are freshly re-opened, we inform you we have now a water dispenser in our fitness center, and we will keep improving our breakfast quality. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Roy F. Couples - 03/10/2017
« Wife Happy »

My wife did say at one point during our break she was happy...... which is amazing. She like the whole experience.

AccorHotels certified review
Bill H. Couples - 01/10/2017
« Great Experience, extraordinary property. »

We were taken in by Emanuel after a very bad experience at the Ibis next door. The hotel that we had stayed at several times before has been totally upgraded. Our stay was just the perfect antidote to an unpleasant incident. The hotel is just a major up grade that is so well developed. The staff was almost over accommodating. They could not be any more attentive or helpful. We wish them a great future at this site and we plan to return next year.

AccorHotels certified review
Suzanne C. Couples - 27/09/2017
« One of the Best Hotel Experiences we have had. »

The experience was excellent in every way. The service and attention to detail of the staff was superb, nothing was too much trouble. The restaurant meal was worthy of a michelin star which we are sure you will achieve in the future. The bed was very comfortable and we enjoyed using the pool and spa. Thank you we will be back and high;y recommend this hotel to our friends.

AccorHotels certified review
David G. Couples - 20/09/2017
« Teething problems »

Overall, we were a little disappointed with our recent stay. The hotel is well appointed and will be excellent when completed. However, with building work ongoing this distracted from our stay. The grounds are not ready and so unusable. On the day of our arrival, there was work being done in an adjacent room and the sound of the electric drill disturbed our rest. Twice our room lost its electricity supply requiring a journey to reception. A further problem was with the restaurant. We ate there the first night and the food was good and the service excellent. However, when we tried to book a table on the second night, we were told that the restaurant was fully booked. With no other restaurants in easy walking distance, we were obliged to make do with a bar snack. We were very disappointed to see that there were empty tables in the restaurant!!!! This is an unsatisfactory way to treat your guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr GREEN, Thank you for taking the time to tell us about your experience at the La Grande Terrasse Hotel & Spa La Rochelle MGallery By Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The refurbishment is mostly finished now, but a few works remain and we apologize on the disturbance it caused when you stayed in our hotel. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Also, I am deeply sorry to read that you couldn't have dinner at our Gaya restaurant. Unfortunately, the restaurant was fully booked that night. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Anonymous Couples - 05/09/2017
« Great stay in brand new hotel. »

Very nice room with great sea view. Hotel totally modernised to a very high level. Disappointed to not be able to have dinner in the restaurant as told fully booked when we checked in.

AccorHotels certified review
Jayne P. Couples - 17/08/2017
« Super »

Relaxing we were well looked after by all staff. The pool and spa were superb.

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