Hotel - La Grande Terrasse Hôtel & Spa La Rochelle - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

La Grande Terrasse Hôtel & Spa La Rochelle - MGallery by Sofitel

4.5/5 246 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon (Paying)
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf lessons
  • Boat excursions
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Boules/petanque (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00/14:00 - 19:00/22:00

Business services

  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Access to the new seawater spa is free of charge. This spa is located just across the road from the MGallery hotel and opened on February 10, 2018.

Hotel location

Our rooms

Choose one of our rooms as your base at the gateway to La Rochelle. Ranging from 205 sq. ft. (19 m²) to 237 sq. ft. (22 m²) with balcony or terrace and views of the landscaped garden or the ocean. We have the perfect room for your stay on the coast.All our rooms boast radiant brightness, a harmonious blend of fine and natural materials, and soothing blue and sandy tones. All room categories include access to the Nuxe Spa and seawater spa.

  • 72 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 17 family rooms
  • Baby bed
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Manual temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • Minibar
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,128 reviews

Our guest reviews for La Grande Terrasse Hôtel & Spa La Rochelle - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 246 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Kate S. Couples - 08/08/2018 AccorHotels certified review
« Mrs »

The hotel was beautiful, the room, the restaurant, the pool was amazing.

Tim Couples - 03/08/2018 AccorHotels certified review
« Very relaxing in comfortable and peaceful surroundings »

The staff were very welcoming and did everything to make our stay really enjoyable. The facilities were of a high standard. The breakfast and all meals taken were excellent. Wonderful view across the bay towards l’ile d’Oleron and l’ile de re.

Couples - 01/08/2018 TripAdvisor review
« Take In The View »

M by Soffitel is an excellent property with unrivalled sea views. Bar and restaurant average and overpriced which would explain the numbers leaving to head for the excellent and more reasonable local alternatives. Rooms are on the smaller side with ridiculously small wardrobe facility, but I would highly recommend for the view!

Family - 31/07/2018 TripAdvisor review
« The perfect gateway »

Stayed for 4 nights with my kids. Everything was near perfect - the setting, the village, the facilities and amenities and the staff! Liked the junior suite duplex with its breathtaking ocean view. Dinner was well worth the reservation. The staff were mostly attentive and helpful. They offer a shuttle service La Rochelle station, also well worth the reservation.

Anonymous Families - 29/07/2018 AccorHotels certified review
« Beautiful Getaway »

We liked everything about this hotel - the setting with breath taking views, the village; the facilities and of course the personnel. Perfect for a rejuvenating getaway.

Mr M. K. Couples - 29/07/2018 AccorHotels certified review
« Good Hotel - Shame about the crazy floor design & Gaya dinner reservations policy! »

Happy with our room with king size bed balcony & sea views but there were many negative issues! Crazy hotel floor design meant we couldn't go straight up from reception to our room on 1st floor by 1 lift journey! We had to take 3 different lifts to take suitcases to our room or back down to reception! Walking to our room from reception also meant climbing up & down 2-3 flights of staircases! There was a distinct dog smell in the room and paw prints on the carpet. We were also bitten by either flees / spiders / flies on our legs, sides & face during our stay! Breakfast was good but Gaya the dinner restaurant was disappointing due to overpriced food & wine and its reservations only policy!

Leo Couples - 25/07/2018 AccorHotels certified review
« Perfect location and service »

Nice location next to the sea, good breakfast, pool, spa and other small details really satisfied us. Room could be a little bit bigger with a bigger space / closet for our stuff

Anonymous Couples - 23/07/2018 AccorHotels certified review
« Over priced for a nice enough botel but highly average service »

The hotel is OK, one or two nice touches, but has clearly been designed for 'effect' rather than comfort or even someone who stays in Hotels very often. Everything was too much effort for the staff, with one or two exceptions it made us feel like a 'problem' for the staff rather than guests.

Anthony E. Friends - 22/07/2018 AccorHotels certified review
« Lovely relaxing stay, great service and fantastic staff. »

Everything was superb, especially the service, staff and the food. If I had one criticism it would be to have more choice of dishes to eat in the Bistro.

Carol W. Couples - 18/07/2018 AccorHotels certified review
« Mrs w. »

An enjoyable experience- where nothing is too much trouble

Tim B. Couples - 08/07/2018 AccorHotels certified review
« Very satisfied »

Relaxed and comfortable

Andy Couples - 02/07/2018 AccorHotels certified review
« Great location but staff need to more attentive. »

A lovely hotel in a fantastic location.

Ruza Couples - 27/06/2018 AccorHotels certified review
« Very good »

It was great. The detail in the hotel is fantastic. Our only disappointment was not been able to get a table during the two night stay at the hotel.

Susan K. Couples - 23/06/2018 AccorHotels certified review
« Breakfast good and room very comfortable. »

Only stayed two nights and felt the room had too much furniture in for the size of the room. The bed was very comfortable and room very clean. Restaurant excellent for breakfast, good choice and staff very efficient.

Mark C. Couples - 11/06/2018 AccorHotels certified review
« Lovely view, staff, room and food. »

Really enjoyed it. The only very minor criticism is that it was difficult to get a drink in the bar before dinner as there were too few bar staff on duty given that you had a large party of 80 dining with you.

Mr D. Families - 05/06/2018 AccorHotels certified review
« D. and let down... »

I looked long and hard before booking what I hoped would be a luxury break on the peaceful French coast for my wife and young son, sadly it was neither peaceful or luxurious! Our expectations were raised when we took a call from the hotel a few days before, while driving to Paris, asking what size gowns we needed for the spa, this was the first time my wife learned where we were heading and when I explained her anticipation was even greater… sadly on arrival those expectations came crashing down! We were told the spa would be closed for the duration of our stay, although if we cared to take a short walk across the main road we would be allowed to use the spa in the Ibis Hotel, not what we expected nor wanted! We were then informed a ‘film’ was being made in the hotel during our stay and we were asked to be considerate when moving around and not make any noise, and avoid certain areas while filming was happening!! As a hotel branding itself as a ‘luxurious boutique hotel’ the least you could do is make guests aware that the spa would be closed, and a film was being made! Indeed when we checked in we were told ‘it’s on both our websites’! I checked both websites immediately and neither mentioned the restrictions, and not once were they updated. It’s misleading at best, deliberate mis-selling at worse, thinking guests would be happy to use another hotels spa and pay the price of yours and then have guests accommodate a film crew who had total disregard for your guests, such as smoking where they saw fit and telling guests to be quiet while shooting scenes and having to make your way around movie equipment doesn’t make for a peaceful stress free break! On the one occasion we decided to use the restaurant, we were told to come back at 7 because the film crew were busy using it. So, we took a drink on the terrace, where again we were ‘chaperoned’ by the film crew and told when to be quiet and when not… when we eventually came back to see if we could book a table we were told it was now full, but we could eat in the bar, where we waited 25mins before I eventually went to the bar to order a drink. Seriously, having two young bar staff look after the whole bar and terrace area, while the restaurant was overrun with staff does not make for a great service, especially when they both struggled to understand what was being asked and were clearly unable to cope with the demand… On a positive note, the staff were exemplary, and nothing was too much trouble and kept apologising when they ‘felt’ they needed to even though we’d said nothing! Unfortunately, we weren’t offered any reduction in the rate as compensation for the lack of spa access or the inconvenience of the film crew. One would have been tolerable, but to be forced to endure both was totally unacceptable for a hotel of the standard expected, on this occasion we were severely let down by the Accor Brand and the Hotel.

H. Couples - 29/05/2018 AccorHotels certified review
« SÉJOUR LA ROCHELLE »

A very interesting experience with many helpful and efficient personnel (especially Audry (?) Duty Manager). Room 112 a little small for a MGALLERY, but, this was a hotel MERCURE before and you cannot 'push the walls', but, with a very nice sea view terrace; similar experience with the rooms of the MERCURE CHAMBÉRY (Mont Blanc) which used to be a NOVOTEL. Only two (2) remarks from my wife about the value of the €25 breakfast; (i) no cold/cooked vegetables, including cherry tomatos (see PULLMAN MADRID, MGALLERY PRAGUE, PULLMAN BORDEAUX ++++, and, (ii) the yoghurts in glass jars seem to have been made with powdered milk (read the small print) and tasted as if some pork fat had been introduced during the manufacturing process. NOTA : These are just comments not full criticisms. We will return but this time for a longer stay.

Family - 24/05/2018 TripAdvisor review
« Very nice hotel with idyllic location and vue »

Cjatelaillon Plage is a charming seaside small town very close to La Rochelle and Ile de Ré. An ideal spot to relax, enjoy sea view, beautiful inside/outside swimming-pool with wonderful NUXE SPA installations, and also to visit the area with less than 30mn drive. Nice experience at Gaya for 2 dinners too after busy days, it's confortable to have dinner at the hotel. We had a Junior Suite in Dupleix very bright with a wonderful view over the sea and swimming pool, accessible through a nice garden. The only deception was the breakfast where service was amazingly long and buffet often empty with no refill unless we asked for. The fresh orange juice was gazeifeid, and not as fresh as one's could expect in such a high snatding hotel. We'll definitely come back hoping these small details will have improved by then.

Anonymous Families - 17/05/2018 AccorHotels certified review
« Efficient service »

Very good personnel and service at reception and rooms. The bar and restaurant staff showed variability in the service.

Peter T. Couples - 06/05/2018 AccorHotels certified review
« A lovely hotel with high standards of service »

On arrival at the hotel we were met and welcomed. Our bags were taken up to our room while we completed the check-in process in the very comfortable foyer. We were then given a short tour of the facilities by one of the very helpful receptionists, ending at our room. We had booked an ocean view room which was spotlessly clean and well appointed. The spa offered a range of services and seemed to be popular with guests. The pool is very impressive and the water is comfortably warm. There is no shallow area which may pose difficulties for some disabled people. The restaurant is beautiful and breakfasts are superb. In the evenings, we used both the main restaurant and the bistro. We really enjoyed the main restaurant, the bistro less so. The seating in the bistro is not suited to some disabled people, with some seats being far too low and others being a bit high with little support for the back. The menu is also, in some cases, insufficiently descriptive. The black pizza came as a bit of a surprise and we had no idea what a ‘black’ Croque Monsieur happens to be. At the end of our stay, we were taken by shuttle to our next hotel. We are very happy with our experience overall and will be making further bookings at this grade of hotel. The staff were all very pleasant and attentive and we would like to thank them all for their contribution to a lovely holiday.

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