Hotel - ibis Madrid Alcala de Henares La Garena
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Madrid Alcala de Henares La Garena Hotel

4.0/5 373 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Wheelchair access
  • Pets allowed 15  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Leisure and activities

  • Golf course 18 holes  (Nearby)
  • Tennis  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 92 rooms
  • 81 non-smoking rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Bidet
    • Shower
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 1,800 reviews

Our guest reviews for ibis Madrid Alcala de Henares La Garena

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 373 reviews
Anonymous Friends - 09/03/2019 AccorHotels certified review
« Comodo »

Comoda

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Susana Ruiz, Le agradecemos enormemente el tiempo dedicado a contestar nuestra encuesta en relación a su estancia en ibis Madrid Alcala de Henares La Garena. Esperamos volver a recibirla pronto. Reciba un cordial saludo. Miguel Ángel Villacampa Director

Mihaela Business - 07/03/2019 AccorHotels certified review

BIEN EN GENERAL

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Mihaela Garcia, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Madrid Alcala de Henares La Garena. Es siempre un placer recibir comentarios positivos. Haremos extensivas sus agradables valoraciones a nuestro equipo que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Miguel Ángel Villacampa Director Ibis Madrid Alcalá de Henares La Garena

José S. Couples - 04/03/2019 AccorHotels certified review
« REPETIREMOS »

Muy agradable

Our hotel has responded to the review
Our hotel has responded to the review

Estimado José S. Álvarez, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Madrid Alcala de Henares La Garena. Es siempre un placer recibir comentarios positivos. Haremos extensivas sus agradables observaciones y puntuaciones a nuestro equipo que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Miguel Ángel Villacampa Director Ibis Madrid Alcalá de Henares La Garena

Anonymous Business - 11/02/2019 AccorHotels certified review
« Satisfecho »

Satisfactoria

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Jose Farina, Le agradecemos enormemente el tiempo dedicado a contestar nuestra encuesta en relación a su estancia en ibis Madrid Alcala de Henares La Garena. Es siempre un placer recibir comentarios positivos. Haremos extensivas sus agradables puntuaciones a nuestro equipo que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Miguel Ángel Villacampa Director Ibis Madrid Alcalá de Henares La Garena

Ricardo S. Business - 23/01/2019 AccorHotels certified review
« Genial »

Comoda, agradable y practica.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Ricardo S., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Madrid Alcala de Henares La Garena. Es siempre un placer recibir comentarios positivos. Haremos extensivas sus agradables valoraciones a nuestro equipo que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Miguel Ángel Villacampa Director Ibis Madrid Alcalá de Henares La Garena

Miguel A. Couples - 09/01/2019 AccorHotels certified review
« corta »

festivs

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Miguel Ángel Martin, Le agradecemos enormemente el tiempo dedicado a contestar nuestra encuesta en relación a su estancia en ibis Madrid Alcala de Henares La Garena. Es siempre un placer recibir valoraciones tan positivas. Esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Miguel Ángel Villacampa Director Ibis Madrid Alcalá de Henares La Garena

Mick Couples - 21/12/2018 AccorHotels certified review
« Good »

We stay four times a year. The place is always, clean, comfortable and the staff are efficient and polite. It is a handy stop on route and we will explore more of the city soon.

Roberto Business - 15/12/2018 AccorHotels certified review
« Cómoda »

Satisfactoria

Our hotel has responded to the review
Our hotel has responded to the review

Estimado ROBERTO TABLADO, Le agradecemos enormemente el tiempo dedicado a contestar nuestra encuesta en relación a su estancia en ibis Madrid Alcala de Henares La Garena. Esperamos recibirle nuevamente muy pronto. Reciba un cordial saludo. Miguel Ángel Villacampa Director Ibis Madrid Alcalá de Henares La Garena

Luis S. Families - 10/12/2018 AccorHotels certified review
« ESTANCIA CORRECTA Y AGRADABLE »

TODO CORRECTO

Our hotel has responded to the review
Our hotel has responded to the review

Estimado LUIS S., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Madrid Alcala de Henares La Garena. Es siempre un placer recibir comentarios positivos. Haremos extensivas sus agradables puntuaciones a nuestro equipo que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Miguel Ángel Villacampa Director Ibis Madrid Alcalá de Henares La Garena

Solo travel - 06/12/2018 TripAdvisor review
« inexpensive location but out in the suburbs »

metro suburb station, la ganera is 5min walk from hotel, @3,50€ to madrid central otochoa station, with time travel at about 50min. supermercados lidl & dia are next door with burger king & kfc a little further down the road; all are open on sunday. wifi was lightning fast; no problem streaming movies or uploading files. free parking in back of property. rooms are typical with all ibis property.

Theresa Couples - 24/10/2018 AccorHotels certified review
« Restful, clean and good acces to town and airport »

We select Ibis when we travel as we know it’s genre of hotel. This location met our needs with its cleanliness, efficient and helpful staff, and a good breakfast to start the day. Our room was was quiet with very comfortable beds .

Our hotel has responded to the review
Our hotel has responded to the review

Dear THERESA B., We very much appreciate your comments regarding your stay at the ibis Madrid Alcala de Henares La Garena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Miguel Ángel Villacampa Manager Ibis Madrid Alcalá de Henares La Garena

Ev Couples - 22/10/2018 AccorHotels certified review
« Clean budget accommodation »

The hotel common areas were pleasant and well maintained. The staff were friendly. Parking was easy. The room was clean, but sparsely outfitted. A luggage rack, hand towel, and more than one electrical outlet would be nice, and the air conditioner didn't seem to work consistently.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EMILY V., Thank you for taking the time to tell us about your experience at the ibis Madrid Alcala de Henares La Garena. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and we hope to welcome you in the near future. Sincerely, Miguel Ángel Villacampa General Manager Ibis Madrid Alcalá de Henares La Garena

Prashant A. Business - 19/10/2018 AccorHotels certified review
« nice bed and stay »

Room temperature was too warm. Breakfast spread was too small. I would suggest to include al least scrambled eggs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PRASHANT A., We very much appreciate your comments regarding your stay at the ibis Madrid Alcala de Henares La Garena. We hope to welcome you soon. Sincerely, Miguel Ángel Villacampa Manager Ibis Madrid Alcalá de Henares La Garena

Emily Couples - 17/09/2018 AccorHotels certified review
« Very good value, clean comfortable rooms,helpful staff. »

We arrived exhausted early in the morning after our anticipated arrival the evening before due to missed flight connections. The clerk only charged us for one night of our should-have-been two night stay, which we really appreciated. The staff in the bar/restaurant were very nice and the room was comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emily, We very much appreciate your comments regarding your stay at the ibis Madrid Alcalá de Henares La Garena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Miguel Angel Villacampa Manager hotel ibis Madrid Alcalá La Garena

Dee Couples - 14/09/2018 AccorHotels certified review
« Got exactly what we expected, good clean accommodation. »

Good night's sleep, pleasant staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denise, We very much appreciate your comments regarding your stay at the ibis Madrid Alcalá de Henares La Garena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Miguel Angel Villacampa Manager hotel ibis Madrid Alcalá la Garena

Anonymous Couples - 27/08/2018 AccorHotels certified review
« Estupemda »

Sitio tranquilo, trato amable, habitación confortable

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr. Encinas, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Madrid Alcalá de Henares La Garena. Es siempre un placer recibir comentarios positivos y reseñas de mejora. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez más que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Miguel Angel Villacampa Director hotel ibis Madrid Alcalá La Garena

Gonzalo M. Business - 02/08/2018 AccorHotels certified review
« EXCELENTE »

TRATO CERCANO Y AMABLE

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Gonzalo, Le agradecemos enormemente sus comentarios y su máxima puntuación en relación a su estancia en ibis Madrid Alcalá de Henares La Garena. Es siempre un placer recibir comentarios positivos de un cliente tan habitual como usted. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez más que haya compartido su experiencia con nosotros y esperando que su próxima visita después de sus vacaciones sea tan agradable como la previa. Reciba un cordial saludo. Miguel Angel Villacampa Director hotel ibis Madrid Alcalá La Garena

Anonymous Families - 17/07/2018 AccorHotels certified review

We enjoyed very much staying in ibis hotel. The staff was very friendly and helpful. The beds are super comfy and the rooms clean. The only thing we would love to see changed is the coffeemachine. We had to wait up to 15min to get our coffee specially when a lot of people had their breakfast at the same time. The breakfast itself was very good and enjoyed very much. The staff was very attentive in filling evrything up on time . Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANET T., We very much appreciate your comments regarding your stay at the hotel ibis Alcala de Henares La Garena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Miguel Angel Villacampa Manager

Anonymous Families - 17/07/2018 AccorHotels certified review

Overall very good. Some things to improve: only one coffeemachine at breakfast !! ( way too slow) and no eggs for breakfast. ( very usual in hotels)

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREAS EDUARDUS D., We very much appreciate your comments regarding your stay at the hotel ibis Alcala de Henares La Garena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Miguel Angel Villacampa Manager

Christopher J. Families - 07/07/2018 AccorHotels certified review
« Good service and price »

We chose this hotel to stay overnight because we were visiting the attraction park of Madrid. I asked for the biggest bed and they gave us a king size that was just perfect, breakfast was good and satisfying. Will definitely come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., We very much appreciate your comments regarding your stay at the ibis Madrid Alcalá de Henares La Garena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Miguel Angel Villacampa Director hotel ibis Madrid Alcalá La Garena

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