Hotel - ibis Singapore Novena
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Singapore Novena Hotel

3.5/5 1,503 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • CHANGI AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat (Paying)
  • Currency exchange

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
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Our rooms

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

  • 241 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 11 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Air conditioning
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • Automatic temperature control
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 4,915 reviews

Our guest reviews for ibis Singapore Novena

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,503 reviews
Anonymous Business - 18/01/2019 AccorHotels certified review
« MR »

It was a nice stay and cozy place. I will recommend this place to my friends.

Dr. U. P. Families - 17/01/2019 AccorHotels certified review
« It was average »

Front desk executives were good. Overall the room was not spacious. Not much of vegetarian food available.

Mr A. G. M. E. A. I. A. Couples - 13/01/2019 AccorHotels certified review
« All staff at Ibis made us feel welcome and all were all very helpful and very friendly and made our stay very enjoyable. »

The whole hotel very clean and was all one could ask for. Friendly staff and very helpful. We made use of the shuttle service which was very good and the driver very friendly and helpful getting us settled in with whatever bags or luggage we had. Very punctual on times we used it. The dining room staff and kitchen staff were all very helpful and meals were all well presented and very tasty. Great to have a chance to meet the Manager as well we look forward to staying with them in April, when we visit Singapore for the World Rugby sevens series Singapore leg of the tournament.

Gary C. Business - 12/01/2019 AccorHotels certified review
« an enjoyable, comfortable long-term stay »

With the standard size and layout of the rooms with Ibis hotels, I know I am getting plenty of space, a comfortable bed, and sufficient room in which to work with the excellent wi-fi connection. The hotel staff are very amenable, always greeting me with a smile and the offer of assistance if required. The restaurant meals are very good with an adequate choice of dishes, and sensibly priced with the usual Singapore add-ons (GST & service) already included! I enjoy the "your corner" area for time to unwind. The laundry room is obviously useful, and is proving to be very popular as there can be a bit of a wait to use the facility. That, with its size and lack of air-con whilst waiting during the wash/dry cycles, has proved to be the only minor irritation, which I've since overcome with a bit of forward planning. Other than that, everything has been fine, and I'm sure will continue to be so during my next stay. On a personal note, your handwritten card at Christmas was much appreciated.

Dipneet S. G. Couples - 09/01/2019 AccorHotels certified review
« Excellent service »

Everything is exceptional but there should be more options in Indian food

James Couples - 09/01/2019 AccorHotels certified review
« Good room, huge window »

A good size room for Singapore with a huge window. There was a strong smell of smoking in the bathroom one morning though reception had it sorted for us by the time we returned. The room we were given was an interconnecting room and the (locked) door let some noise through from next door.

Urai D Family - 09/01/2019 TripAdvisor review
« Clean Room »

Room is clean and a good location. We can find the food and many restaurant. Shuttel bus is very nice.MRT is easy for traveler. Breakfast is very poor and dirty. Should add more food and drink for guest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Urai D, Thank you very much for your kind rating and review. We will definitely take note about the breakfast experience and will do so to improve better. Warmest Regards, Michelle Ang Guest Experience

Mgviegelmann Couples - 08/01/2019 AccorHotels certified review
« Complete, Compact, Clean and very well organized »

It was a pleasant 8 night stay. Our room was compact but very clean and complete with its amenities. I like that the hotel has a shuttle to Novena Square and that it provides guests with a really useful Handyphone. It was also a great help to have an Inhouse laundromat. Will definitely recommend to friends and will stay here again. However, the breakfast selection needs to include more western choices. Also, we had a not so good experience with Wimmi (staff at restaurant) who insisted we pay our bill before we finished our breakfast as the till was going to close and it was only 8:45 AM! In our previous breakfasts at the hotel, the other staff waited graciously for us to finish breakfast before we paid our bill. Did she think we were going to run away without paying our bill? Special mention for the friendliness of Sheryl at reception and the other staff members.

Tim S. Solo - 07/01/2019 AccorHotels certified review
« Comfortable room and helpful staff. »

Staff were friendly and helpful. Room was clean, comfortable and well-designed. Shuttle service to nearby train station was useful. Food in restaurant was tasty and well-priced.

L. Families - 07/01/2019 AccorHotels certified review
« Room is relatively small »

Present

Yvonne C Couples - 07/01/2019 TripAdvisor review
« A neighbourhood hotel »

There are a few hawker centres nearby which open until late. One disadvantage is that the hotel is not really close to MRT station. The hotel staff managed to let us check in early and that was very much appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yvonne C, Thank you very much for your kind rating and review! Our hotel do provide complimentary shuttle service to and from hotel and the nearest MRT station, hope that you are able to use this service during your next trip with us! Warmest Regards, Michelle Ang Guest Experience

Family - 06/01/2019 TripAdvisor review
« A pleasant and enjoyable stay at Ibis Singapore Novena »

I would like to share my enjoyable experience during my overnight stay at Ibis Singapore Novena. The hospitality and friendliness of the hotel staff is highly appreciated. As an Accor Advantage Plus member, I received many benefits during this stay including a complimentary welcome drink, fruit, and soft drink in the minibar inside the room. The close proximity of this hotel with some food centers and shopping malls is one of the reason I always choose this hotel when I travel to Singapore. The complimentary shuttle bus service from and to Novena MRT Station is also highly appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear kuncorofoe, Thank you very your kind and encouraging review, and also thank you very much for your loyalty to AccorHotels. We sincerely hope to see you again! Warmest Regards, Michelle Ang Guest Experience

Jian Solo - 05/01/2019 AccorHotels certified review
« Acceptable »

Not bad for its price, but there is one issue. I tried ibis in different countries, this is the first ibis hotel which has sound proofing problem. Luckily my neighbor was quiet. However the hotel kept playing loud music in the hallway all the time until very late, and since the door and wall were thin, you had to hear the music. Maybe it's a Singapore thing to play music ? Anyway I don't like it when I want to rest.

Fanny Couples - 05/01/2019 AccorHotels certified review
« Good! »

The location is good, near MRT Novena, near so many restaurants.

Mdm S. Friends - 05/01/2019 AccorHotels certified review
« Friendly staffs »

Satisfactory

Alagar M. Solo - 05/01/2019 AccorHotels certified review
« Room cleanliness »

High standard like 5* hotel in cleanliness and comfort. The shower gel very nicer than other hotels.

Vincent S. Families - 05/01/2019 AccorHotels certified review
« Familiar environment staying »

Simple, clean, comfortable

Jeyabaskaran M. Couples - 03/01/2019 AccorHotels certified review
« Very poor service and rude staffs »

The experience has been very bad ....cos of service ....staffs ...breakfast timing .... no attention to guests requirements and much more ...I wouldn’t stay here in the future or recommend to anyone ...

Charles S. Couples - 03/01/2019 AccorHotels certified review
« A night in Ibis Novena »

Good online services but hotel rooms really need to be more conducive for a stay, too cluttered within such a small area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles S, Thank you for your review! I will share your comments with our team and we will definitely look into the areas that was highlighted in your feedback as we strive to continuously improve the quality of our products. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Udayan B. Couples - 03/01/2019 AccorHotels certified review
« Great experience »

Loved the stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Udayan B, We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

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