Hotel - ibis Singapore Novena
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Ibis Hotel Hotel

ibis Singapore Novena Hotel

6 Irrawaddy Road 
329543  SINGAPORE
SINGAPORE

1,357 reviews
TripAdvisor Rating Based on 1,357 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • CHANGI AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying, Nearby)
    • Laundromat (Paying)
  • Currency exchange

Leisure and activities

  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

  • 241 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 16 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating Based on 3,659 reviews

Our guest reviews for ibis Singapore Novena

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,357 reviews
AccorHotels certified review
Jegatheesa K. Families - 17/09/2017
« Disaster »

Dusty room,small room not a three star hotel, room service not available,Poor AC not cooling well in night time. no restaurants(indian food)

AccorHotels certified review
Wahyu B. Business - 16/09/2017
« great »

i had a pleasant stay, even though the room is too small. the staff is friendly, i' m grateful of being a leclub accor member, so I get a free drinking water otherwise I don't get any. thank you accor.

AccorHotels certified review
Mohd A. Business - 16/09/2017
« Comfortable »

The room is clean and equipped with basic necessities. The hotel location is strategic and easily accessible via public transportations.

AccorHotels certified review
Akyuen Business - 16/09/2017
« Alan »

A functional hotel meeting the Ibis brand - simple, good quality and at a reasonable price. Front desk is always crowded and busy but luckily as a LeClub Accor member, the experience was pleasant and got attended to quickly. Initially had a room with a faulty air conditioner, but the front desk team went out of their way to fix, and when it took longer than expected decided to upgrade my room instead to ensure I could go to rest quickly! Great customer experience and recovery! Buffet breakfast experience was mixed - quality and variety was above expectations for an Ibis hotel - but was extremely busy thua hard to get a table, many dishes were empty and not refilled, and even plates and cutlery were at times not available. The special LeClub corner offering members free drinks throughout the day was a nice surprise and free wifi was fast and stable, which was a blessing for my multiple devices and working on the laptop. Sound-proofing isn't a strength for this hotel, especially with the timber flooring in the rooms - so make sure you ask for a room that is situated at either end of the floor to avoid too much traffic. Room size is adequate for single travellers, and at a stretch for couples. I wouldn't recommend for any stays for more than 2 people, and definitely not with kids... There is hardly space in the room to put luggage, and definitely not much space to move around the room - thus too many people or with kids would definitely find this limiting. Rooms with "extra benefits" refers to higher floor, free mini bar (4 cans of soft drink and some chocolates), a chair with soft cushioning, branded mugs and a capsule espresso machine (but then still using creamers which degrades the coffee quality)... everything else is the same as a standard room so questionable if it's worth an additional $30-40 per night?

AccorHotels certified review
Yeo A. S. B. Solo - 15/09/2017
« 11-13 September »

Although it was a few days stay, everywhere is clean and friendly staff.

AccorHotels certified review
Greg S. Couples - 14/09/2017
« It was a very comfortable, pleasing and satisfying experience. »

Friendly, very efficient and experienced staff at the check-in desk. Reported a problem with the bathroom door and it was attended to within minutes. The job was professionally completed. Hamdy and Daniel at the check-in desk was very efficient and helpful. The service from Steve in the dining room was very good. All the staff was very friendly, respectful and caring with a smile.

AccorHotels certified review
Mir S. R. Couples - 14/09/2017
« Nice little hotel compared to other hotels in Singapore for the same price range »

Very helpful staff and rooms were also bigger compared to other hotels

AccorHotels certified review
Ignacio C. Business - 13/09/2017
« THE BEST IBIS I HAVE EVER STAYED »

BEYOND MY EXPECTATIONS

AccorHotels certified review
Sheela Solo - 13/09/2017
« Far from the city center, good for budget travel »

The room and amenities were good enough for the price. The carpet needs some cleaning and vacuuming. Cups for the coffee service were not cleaned, or if they were, some residue was still visible. The hotel is far from the nearest train station and this could be a hassle if you are bringing heavy stuff with you. I left my earrings there and have not heard from the hotel. While the cost of those earrings is negligible, it would have been nice to have an honest cleaning staff to have it turned over and to have the guest informed. There was a computer and printer available for guests to use for free, the equipment was not working! I wanted to do an early check-in for my flight and print my boarding pass, but lost some precious time because I had to leave early for the airport to do this.

AccorHotels certified review
Florence Families - 13/09/2017
« The hotel is comfortable and clean »

The staff hotel is friendly and welcoming. The room is also clean and comfortable. It is provided with amenities that are required such as toiletries, wardrobe, television and small fridge.

AccorHotels certified review
James Business - 13/09/2017
« Great hotel with excellent staff »

Excellent check in, receptionist detailed all the required information to me clearly, the room was spotlessly clean and tidy. Breakfast was OK but not always to my taste (personal matter) Transfer to MTR was always on time and completed very professionally by the driver

AccorHotels certified review
Ramesh R. Families - 12/09/2017
« Overall good except for the occasional noise from adjoining room »

Overall good except for the occasional noise from adjoining room. We stayed in room 616 & had to put up occasional noise from neighbours.

AccorHotels certified review
Shig Business - 12/09/2017
« Neutral »

Rooms are standard IBIS but generally felt old and out of date. Breakfeast was crowded, paint work on-going on the floor generally could be improved.

AccorHotels certified review
Zorden W. Couples - 12/09/2017
« Neat and Organised »

Good location, as the metro is very near by. Great staff, room was small but equally clean and modern.

AccorHotels certified review
Suryani Solo - 11/09/2017
« Very Good Location »

The Location is Good, there has a very famous local foodcourt 500m next to the hotel. Next to the MRT and Mall.

AccorHotels certified review
Anonymous Couples - 11/09/2017
« Stinky room »

Hotel was quite far from MRT but real problem was our barhroom smelt of smoke. I asked to change rooms but I was met with excuses and instead they told us they would spray that bathroom first. I relented, however upon my return the bathroom door I shut on purpose to keep the smell from entering the room and my belongings had been left open.

AccorHotels certified review
Sachin Couples - 10/09/2017
« It was good »

Overall experience was good , but restaurant Should have more veg options for breakfast

AccorHotels certified review
M. Solo - 08/09/2017
« This time just okay »

I always stay at ibis novena if I visit Singapore. But for the first time I feel dissapointed. The room was not as expected. And I hv to ask to change room. The first room given to me have smell like it's just painted or something, handy was not inside the room as usual, then after it is delivered, it is not working, even when I charged it. No toothbrush provided. Fortunately I still can get a replacement room, otherwise I won't be able to sleep.

TripAdvisor review
Business - 08/09/2017
« Pleasant Singapore »

A real pleasant hotel in the expensive Singapore. Nice clean and confortable place to stay for a business or sighseeing visit in Singapore. Good value for money! A real good stay without spending too much!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gualtiero C, thanks so much for sharing your experience during your recent stay in Ibis Singapore Novena. We are happy to read that you have enjoyed your stay and we do hope we will be able to welcome you again one day in our hotel. Best regards Jessica Uekermann General Manager Ibis Singapore Novena

AccorHotels certified review
Bipin Business - 07/09/2017
« Reasonable Good experience »

I like hotel location, although within City limits but very peaceful & calm. Your Service to MRT is really encouraging. Free mobile call package is really good & helps to remain in touch wherever it is needed without any additional cost Thanks

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