ibis Singapore Novena Hotel 3 stars

TripAdvisor rating 3.5/5 1,561 reviews
ibis Singapore Novena
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+ 17 Services
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Room 1

Number of guests
Children's age
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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • 241 modern guest rooms with free High-speed WiFi

  • The hotel's Bar and Restaurant serves the chef's selection

  • Complimentary shuttle to Novena MRT (only 2 stops away from Orchard)

  • The hotel is close to tourist attractions & authentic local food spots.

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • CHANGI AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • LaundryPaying
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • Copy/print service available

Hotel location

ibis Singapore Novena

6 Irrawaddy Road
329543
singapore
singapore

Tel: +6568089888

Fax: (+65)68089889

Contact email

Check-in from 14h00

Check out up to 12h00

  • SBS TRANSIT :   BALISTIER ROAD

  • By plane

    CHANGI AIRPORT At 20.9km / 12.99 miles - Shuttle paying

  • By plane

    CHANGI INTL AIRPORT At 20.9km / 12.99 miles

  • By train

    NOVENA MRT At 0.5km / 0.31 miles

GPS :1.326318, 103.845634

Our accommodations

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

Standard Queen Room

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron

Standard Twin Room

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron

1 Single Bed Accessible Room

  • Max. number of persons: 1
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron

Triple Room/Family Room

  • Max. number of persons: 3
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron

Standard Room with 3 Single Beds

  • Max. number of persons: 3
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron

Standard Queen Room with extra benefits

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine
  • Iron

Standard Twin Room with extra benefits

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine
  • Iron

Our restaurants and bars

OOPEN

Type of cuisine: International

Located on the ground floor adjacent to the hotel reception - the OOPEN restaurant serves variety of pastas, grills and Asian cuisine. There is something for everyone at affordable prices.

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IN-HOUSE BAR

Photo non contractuelle / Strictly non binding

The In-House Bar is located on the ground floor, leading to the restaurant. It's hip, modern and funky making it the ideal place for any of our guests to relax and enjoy a pre-dinner drink or simply enjoy the ambience.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Singapore Novena

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

5,401 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,561 reviews

Good place to stay for business

TripAdvisor rating 3.5/5

MattCoh Business - 16/09/2019 TripAdvisor review

Great place, across a supermarket and a small food court. Internet is also really fast but the annoying this is that the plug has a power button and if your power adapter is big, then you might have a hard time charging your time. No USB charging in the hotel room.

functuinal stay

Customer review rating 4.1/5

Anonymous Friends - 09/09/2019 AccorHotels review

I enjoyed my stay in your hotel for 9 nights. The bfast was good. The room clean. I used the laundry machines but i found them to be dirty. Please check your machines and have the serviced.

Customer review rating 4.1/5

Bal K. Families - 09/09/2019 AccorHotels review

Overall every things is ok

Booked for a return home stay

Customer review rating 4.1/5

T. C. C. Families - 09/09/2019 AccorHotels review

Booked for a return home stay. Chose Ibis Novena because of the location next to PIE and its price. Improvements from past stay at breakfast with more food

Nice location, helpful staff

Customer review rating 4.1/5

Emmanouil Business - 08/09/2019 AccorHotels review

Everything was great, only the room size was small

Great

Customer review rating 4.1/5

Anonymous Business - 05/09/2019 AccorHotels review

The room was comfortable, and clean.

Too Crowded and hot

Customer review rating 4.1/5

Sarita Couples - 04/09/2019 AccorHotels review

When I arrive, the lobby full with students and their belongings. Its so full and hot. But the room and others met my expectation for Ibis Hotel. Very clean and quite.

Great place to stay

Customer review rating 4.1/5

Anonymous Solo - 02/09/2019 AccorHotels review

The staff is very helpful. The hotel giving a birthday cake on my the day of my birth date.

Fine

Customer review rating 4.1/5

Erwin Families - 01/09/2019 AccorHotels review

Just fine

Mr

Customer review rating 4.1/5

Kelvin P. Families - 30/08/2019 AccorHotels review

good

Dear Mr. We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team and we work on the areas that can be improved which was highlighted in your feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

The room was clean and the room were friendly

Customer review rating 4.1/5

Ness Business - 30/08/2019 AccorHotels review

The staff were friendly and able to attending to all my enquires as it was my first day in Singapore. The room cleaning services was excellent .

Dear Ness, We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

We had comfortable stay with pleasing hospitality

Customer review rating 4.1/5

R.r. Families - 29/08/2019 AccorHotels review

Food is good Hospitality is good Reception and allotting room in no time Hotel appearance is good Definitely next time we will stay in your hotel with family and friends

Dear R.R., We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to know that you had a comfortable stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Mrs

Customer review rating 4.1/5

Yunita Families - 29/08/2019 AccorHotels review

Being an Accor member, I was welcomed with fresh fruit and flowers, a small gesture that was highly appreciated.. The room size was just nice and everything you need inside was available.. Esp the nespresso machine was an added bonus.. The shuttle was also very helpful, altho the latest return timing was pretty early.. I also received free breakfast during the stay, I have to say the menu was average taste wise, could do better, only the butter croissant was so good that my picky eating little girl had 2 of them :) Thanks for the wonderful experience.

Dear Mrs. We very much appreciate your comments regarding your stay at the ibis Singapore Novena. We are delighted to read that you had a wonderful experience with us. It is always encouraging to learn that guests are satisfied with our services as it is what we strive for every day. I will share your comments with our team and we will work on the areas that can be improved, which was highlighted in your feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager
Customer review rating 4.1/5

Noeline L. Friends - 26/08/2019 AccorHotels review

nice and comfort

Dear Noeline l., We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to know that you had a nice and comfortable stay with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Nice hotel

Customer review rating 4.1/5

Anonymous Friends - 25/08/2019 AccorHotels review

I like the simple and friendly service. And the use of filled drinking bottles is a very creative idea.

Dear Valued Guest We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Satisfactory experience

Customer review rating 4.1/5

Ankit S. Families - 24/08/2019 AccorHotels review

Satisfactory experience The hotel is at a good location where taxis are available 24x7 and it doesn't take long to the main points of the city The rooms were cozy but a bit small. The AC was not working properly in one of the rooms. This was my first ever hotel experience where no water bottles were provided despite booking 2 rooms for 4 days and we were asked to arrange for our own water or use a water dispenser on the floor which was on the other side of the floor.

Dear Ankit S, We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please allow me to explain in more detail pertaining to the water bottle. We are actively promoting environmental friendly to all our guests, as such we do not provide plastic mineral water to all guests. We do loan glass bottles to all guest to use during their stay with us. In this incident, the team had failed to communicate with you.Please accept my sincerest apologies for the inconvenience caused to you. We will definitely work on this area as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

A property that surpasses the Ibis Brand expectations!

Customer review rating 4.1/5

Alan Business - 23/08/2019 AccorHotels review

Rooms are small and basic, however the room inclusions and breakfast variety surpasses the Ibis brand to be on par with more prestigious hotel brands. Staff were friendly and helpful, however there was little to no recognition of returning customers, nor membership of the Le Club membership. Overall a comfortable and good value stay.

Dear Alan, We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team and we will definitely work on the areas that can improved, which was highlighted in your feedback as an as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Not nice

Customer review rating 4.1/5

Anonymous Couples - 23/08/2019 AccorHotels review

I requested high floor, queen bed. You ignore me without looking at my request nor explanation. As if your specification on the website is for show only. Your check in counter staff are laid back, not polite, long face, no smile, no initiative, as if you are a motel grade. You don’t have spacious room I can understand. At least your staff should make up for your disadvantage by showing their passion for work. Overall, disappointed.

Very nice hotel

Customer review rating 4.1/5

Wanlapa N. Friends - 22/08/2019 AccorHotels review

Hope to stay there again

Dear Wanlapa N., We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Good service with nice staffs.

Customer review rating 4.1/5

Kanokwarin K. Business - 22/08/2019 AccorHotels review

Nice hotel, very comfortable and clean. Easy and fast check-in & check-out which I really appreciate.

Dear Kanokwarin K. We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to know that you had a comfortable stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager
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