Hotel - Novotel Jakarta Gajah Mada
Novotel Hotel Novotel Hotel

Novotel Jakarta Gajah Mada Hotel

4.5/5 1,316 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO HATTA
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary and adaptable, the Novotel room is truly a place for living. Perfect for all your needs

  • 230 rooms
  • 18 non-smoking rooms
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 3,388 reviews

Our guest reviews for Novotel Jakarta Gajah Mada

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,316 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Muhammad Y. Solo - 13/09/2018 AccorHotels certified review
« Good for holiday »

a place in the middle of the city and strategic and also good performance

Andreas A. B. Friends - 12/09/2018 AccorHotels certified review
« Great Service »

Good Location & Great Service from Team Novotel Gajah Mada

Riandi T. Solo - 12/09/2018 AccorHotels certified review
« Overall is good hotel »

I satisfied with this hotel because 4 star hotel with the budget price especially for Accor mrmbers..the services, cleanliness and the staff.. make me wanna stay again if I visit to Jakarta

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Riandi T., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Yusuf A. T. Families - 10/09/2018 AccorHotels certified review
« good job »

nice service, friendly staff, very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Yusuf Aldian t., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Salma A. H. Solo - 09/09/2018 AccorHotels certified review
« Great »

My stay at The Novotel Hotel was great, check-in time was good, but there should be some improvement for the room. My bed cover had a bad smell and there were some loose screws in the bathroom. The carpet looked old and a little bit dirty. The great thing was my room had a great view and the wifi was good too. The food was good for me and the customer services was good too. Overall a great experience and will definitely come again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Salma Athiyyah H., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Dwi C. C. Families - 06/09/2018 AccorHotels certified review
« Wonderful and feel welcome! »

It was last minute booking, and I’m very glad did an excellent choice to stay at Novotel Gajah Mada. I have stay in this hotel years a go when seven eleven still in the hotel front :) Glad to be back to this hotel, calling reservation agent Ms Alin to arrange my pre arrival needs and check in was very smooth, Mr Yadi greeted me and make a good job to arrange our room in 1 floor. We book 3 rooms, 2 using my brother name. The stay is exceptional and definitely will stay at Novotel Gajah mada if back to this area. A Big Thank you to all Novotel Gajah Mada staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dwi Cahyadi c., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Shawn Business - 04/09/2018 AccorHotels certified review
« One bad experience »

In the middle of night, my door access card is not working and I have to go up and down 3 times Again the next morning, 2 times for the door card. Total of 5 times. Ordered food from level 1, the pizza is really terrible. One of the worst pizza I ever had. Please check on the standard before serving this on the menu.

June Business - 03/09/2018 AccorHotels certified review
« Good overall! »

Plus: Nice room and comfort bed, have complimantary water and bathroom's stuff. Private from noisy outside. The variants menu of the restaurant are nice and delicious. The staff also oftenly greeted the guess hospitably. Minus: Restaurant: for the vegetables menu, i found bug thing inside. must be careful when clean before prosess. Bathroom: washtafel sink was jammed, and the shower too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Suciati, We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Kastro H. Business - 30/08/2018 AccorHotels certified review
« Sauna not hot »

I need hot and cold whirlpool. For improvement in the future, please provide spa facilities such like cold whirlpool in another hotel. Ur service is so so. Please note my feedback to improve ur services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kastro H., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

E. A. Solo - 29/08/2018 AccorHotels certified review
« Mrs »

Extra helpful Staff. On Thursday 23 August I dropped my mobile on tax the duty manager helped truck my phone. The Staff at reception and concierge are so helpful goes extra miles to help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A. E., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Friends getaway - 29/08/2018 TripAdvisor review
« Loyalty recognized and rewarded »

I chose this hotel because of the close proximity to the wedding location that I had gone to attend. However I was pleasantly surprised by the service standards and recognition of my loyalty to Accor. I was upgraded with lounge benefits and served with care and respect. The only recommendation I have for the hotel is the appearance of the bed linen. They looked very pale and off color. They were clean but looked off white.Sudhiro at concierge was excellent. He even went out of his way to walk to the money changer to exchange money for me as it was hot outside and it was 10-15 mins walk. I wish him success in his career.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sanjay V, I would like to sincerely thank you for staying with us and your wonderful review on Trip Advisor. It is fabulous to know that you enjoyed our service and hospitality I will certainly share your praises to Sudiro. He will be delighted to hear from you. I am extremely glad to read that you had a wonderful experience when staying with us. At Novotel Jakarta Gajah Mada we strive to deliver excellence in service to all our patrons consistently. I hope we have the pleasure of welcoming you back very soon again. Sincerely, Christiaan JONES General Manager

Agust F. Families - 28/08/2018 AccorHotels certified review
« amazing »

so cool nice districk and so beutiful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. f. A., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

A. A. Families - 28/08/2018 AccorHotels certified review
« Very Good Hotel »

Hotel have chinese temple outside the building. room modern style and wifi very good. hotel staffs are friendly especially one of front office staffs named Alin she was very kind and always smiling. i'll come back again next time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A. A., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Atika Families - 28/08/2018 AccorHotels certified review
« Comfort »

Food is great and room clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Noor A., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Octavia Couples - 27/08/2018 AccorHotels certified review

great ambience. nice and kind staff, especially the man who was do the check in for me, he is so kind and helpful (sorry i forgot ask his name) , breakfast menu so nice and taste good,, staff restaurant very nice, also the room attendant. overall never get bored to back to this hotel everythings was great :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Octavia M., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Sandy K. T. Families - 27/08/2018 AccorHotels certified review
« Family staycation »

We really enjoy stay at Novotel Gajah Mada. Good hotel and good food. Good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sandy Kartono T., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Warren D. Business - 27/08/2018 AccorHotels certified review
« Good Value. Good People. »

Very welcoming from check in and throughout my stay. Even off duty staff would check or inquire if I would need any assistance during my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Warrende s., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Kei Solo - 26/08/2018 AccorHotels certified review
« Good location »

I had stayed a few days and everthing fine. It is located in a Chinatown, so If I could eat pork in the breakfirst, it was parfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Keigo K., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

H. Business - 24/08/2018 AccorHotels certified review
« Good and Comfortable stay »

The rooms were very clean and the staff were very helpful. The food was very nice and they had a lot local delicacies.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Metkal H., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Nyaris Business - 23/08/2018 AccorHotels certified review
« excited »

the hotel is very clean and tidy, the friendliness of the staff makes staying at this hotel very comfortable. various foods that are served have a very diverse taste. I am very satisfied living in this hotel. I want to be able to go back to stay and enjoy the beauty of hospitality and warmth in his greeting and service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nyaris P., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

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