Hotel - Novotel Jakarta Gajah Mada
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Novotel Hotel

Novotel Jakarta Gajah Mada Hotel

Jl Gajah Mada No 188  BARAT 
11120  JAKARTA
INDONESIA

865 reviews
TripAdvisor Rating Based on 865 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air Conditioning
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary and adaptable, the Novotel room is truly a place for living. Perfect for all your needs

  • 230 rooms
  • 18 non-smoking rooms
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,323 reviews

Our guest reviews for Novotel Jakarta Gajah Mada

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 865 reviews
AccorHotels certified review
Aamok Business - 18/07/2017
« Good location, value for money, friendly and pleasing staff  »

Located in the middle of Jalan Gajah Mada opposite Jalan Hayamwuruk, next to a Malaysian Bank. Value for money, with many reasonably good facilities. Rooms are clean & functional. Staff are friendly and reliable. More than willing to give a helping hand. Stayed for 5 nights. Worth staying there again.

AccorHotels certified review
Yudhi H. Families - 17/07/2017
« Great weekend with superb hotel »

I just stayed at novotel gajah mada for 1 night.. but my family feel very happy and comfortable at this.. thanks novotel for unforgetable weekend .. see u at my next trip

AccorHotels certified review
Qedo Business - 16/07/2017
« Great hotel for great activities. Thanks..  »

Nyaman dan safe Tentu saja dan itu penting.

AccorHotels certified review
Abdussattar M. Families - 14/07/2017
« Satisfied with minor complaints  »

The food that we ordered was too salty and so does the breakfast buffet we discovered few items were too salty. It will be the best for the hotel if the food are marinated into a mild level of saltiness and let the guest to add it based on their preferences. Room no.1920 was too small compared to the other rooms that i reserved..the TV position was setup to close to the small walking space between the bed and the TV MOUNT. I got hit by the tv twice.

AccorHotels certified review
Trisna G. Families - 12/07/2017
« Awesome »

Angel at the front desk has started by giving me the best possible explanations of most of the services available to the hotel. That has made our stay at the hotel very easy and fun

AccorHotels certified review
Jeremy Business - 12/07/2017
« Need improvements »

Check in- ok Rooms -ok FnB- Breakfast- food were not top up at 930, always short of coffee cups, mid size plates. A fat looking cook took more than 20 minutes to prepare 2 hard boiled eggs which eventually was 3/4 cook on July 10 morning. Fail

AccorHotels certified review
Anonymous Business - 12/07/2017
« Seriously,breakfast need a lot of improvement! »

This stay is a mixed bag. Some areas are rather disappointing and others deserved commendations. Breakfast on 6 floor : Of all the Accor Hotels I had stayed, this is certainly the worst! Food trays and juice drinks are almost all empty even at 9.15am and slow in refilling. Drink glasses are lacking, I got the last one and people after me have to wait at least 10 minutes for fresh glasses! This did not happened only during this stay. And there are always long queues in the egg and noodle stations, I guess this could be because the other foods are almost always empty. This Is from my observations and experiences during my many stays. Somehow, things don't improve in this area! Sigh.... Aircon in my room 2101 is not doing its job. The room being a suite is rather uncomfortable because it's gets very stuffy and hot in the afternoon even at its coolest settings. I was sweating in the afternoon in the room! Hopefully, someone will check this and service the Aircon properly. Shower: hot water took more than 30 minutes to come on. I thought there was no hot water and called the technician. He came and spent at least 20 minutes testing , water was flowing freely all the time in his test. Imaging the water wasted , I spent 10 minutes and he another 20 minutes before the hot water was felt. Certainly not 'green' , to say the least! Thankfully, this appear to have been resolved as my night shower was with hot water ,almost instantly. The staff are as always helpful and friendly ,a good job here and they all should be commended. This is probably the reason why I kept coming back to this hotel. Notably , Ms Wilda, who tended bar on the 1st floor, who served me my welcome drink, an orange strawberry mix juice. I hope my comments will be taken seriously as I would like to see and feel the improvements in my coming visits. I want to make this my go to hotel in Jakarta but .....

AccorHotels certified review
Sugianto H. Families - 11/07/2017

The variant of breakfast menu not much, better quality of taste.

AccorHotels certified review
Rossiane K. Families - 10/07/2017
« Great Location »

The location is superb, walking distance to chinatown & lots of good eateries nearby. The children playground need to be improve, it's only a small corner behind the reception area with only 1-2 toys to play with. The pool was ok. The breakfast was also ok but could be improve, the fruit selection was not so good not the variety but the quality of the fruits. I also can not find desserts like jelly/pudding so maybe could consider putting them because children loves them. The room was spacious with good view, despite I have to call first to ask for a shower cap but everything else in the room was ok. So far it's a great experience staying there and will comeback again when I need to go to the chinatown again.

AccorHotels certified review
Budi Couples - 08/07/2017

Good place. Clean. Near to downtown..not expensive... I love novotel gajah mada.... 👍👍👍

AccorHotels certified review
Oktafiana M. Solo - 05/07/2017
« Nice Hotel  »

It was nice stay at Novotel Gajah Mada. Friendly hotel staff ( Anna) , clean and comfort. Beautiful view from 18th floor. I can see the Candra Naya from.above. small problem in my bathroom, hot water didn't work properly, and i did not reported. Every Novotel Hotel has a good food, but this time, my reservation without breakfast package. Overall..love to stay at Novotel :)

AccorHotels certified review
Megawati Families - 05/07/2017
« nice compliment »

i book the room for 8 days which i choose not bfast including but when i check in..they gave me free bfast for 8 days thank u novotel gajah mada

AccorHotels certified review
Victor Couples - 04/07/2017
« Satisfied with some minor discomforts. »

Overall, the experience is wonderful, most of the staffs are polite, helpful and attentive...thkugh, a little of them didn't smile and even avoided eye contacts.. The room is quite old but nicely set.. So no complaints there.. The Parking is space however is In need of immediate improvements or resolves.. We had to park to the apartment parking zone, though it is located next to hotel, I wouldnt call it within walking distance either, with the creepy and hallways and dark stairs..

AccorHotels certified review
Liutauras Couples - 02/07/2017
« Top class experience »

Excellent hotel with great service, great rooms and facilities. Good location

AccorHotels certified review
Antonius E. H. Families - 02/07/2017
« Lebaran @Novotel Gajah Mada »

Spent 2 nights here at Lebaran. Overall a decent Novotel Hotel. A cozy and spacious room (superior suite), nice pool with whirlpool, located in strategic location also, you can find a lot of restaurant nearby. Unfortunately the Lounge was under renovation, even though it was moved to Le Bar, but the food was limited. Breakfast are also so so, not so much variation like other Novotel Hotel, but quite tasty. Overall this hotel is still recommended if you want to take a break for a while in Jakarta.

TripAdvisor certified review
Family - 01/07/2017
« Lebaran @Novotel Gajah Mada »

Spent 2 nights here at Lebaran 2017. Overall a decent Novotel Hotel. A cozy and spacious room (superior suite), nice pool with whirlpool, located in strategic location also, you can find a lot of restaurants nearby. Unfortunately the Executive Lounge was under renovation, even though it was moved to Le Bar, but the food choices was limited. Kid's Playground was also under renovation, they moved it to the Lobby with small spaces. Breakfast are also so so, not so much variation like other Novotel Hotel, but quite tasty Overall this hotel is still recommended if you want to take a break for a while in Jakarta.

AccorHotels certified review
Weda Business - 29/06/2017

Very good service always to have upgrade room

AccorHotels certified review
Kosim T. Families - 28/06/2017
« Very pleased  »

The check in very easy , the room is clean

AccorHotels certified review
Audrey Families - 27/06/2017
« Holiday »

I love staying here. The service is so fast and the staffs are friendly to us. Special thanks to Mr. Handoko and Ms. Anna for helping us here.

AccorHotels certified review
Djunaryo T. Families - 26/06/2017
« Another Good Experience with Novotel  »

With a great price, nice stay in Novotel. Smily face from every staffs make more comfortable

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