Hotel - Novotel Jakarta Gajah Mada
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Novotel Hotel

Novotel Jakarta Gajah Mada Hotel

Jl Gajah Mada No 188  BARAT 
11120  JAKARTA
INDONESIA

905 reviews
TripAdvisor Rating Based on 905 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air Conditioning
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary and adaptable, the Novotel room is truly a place for living. Perfect for all your needs

  • 230 rooms
  • 18 non-smoking rooms
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,460 reviews

Our guest reviews for Novotel Jakarta Gajah Mada

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 905 reviews
AccorHotels certified review
Manikam S. Business - 17/09/2017

Very comfortable and pleasant

AccorHotels certified review
Ivan L. B. T. Business - 17/09/2017
« Service Standard Drop »

The standard had really drop compare to my 1st stay about 4 years ago. I stay in Novotel Gajah Mada at least once a year during my visit to Jakarta for business. I realised that the standard drop every time on each stay. 1st was the shower tap making funny noise, follow by wake up call was not full fill, house keeper left my door widely open after cleaning, room was not clean properly, hairs found on Nee pillows when I just check in. Long waiting time for the lift, breakfast need to really improve.

AccorHotels certified review
Regina Couples - 16/09/2017
« I have an enjoyable stay »

Location is strategic and the hotel staff is very helpfull. Room is clean and tidy. I have a pleasant stay and will be back again in the future.

AccorHotels certified review
Daisy Families - 15/09/2017
« welcoming staffs »

the staffs are very nice. the location nearby to foodtainment and easily reach from elsewhere

AccorHotels certified review
Ani Couples - 14/09/2017
« Close to Airport and Spacious Room »

This is my second time here staying in Novotel Gajah Mada, I like the modern look and room was spacious. The location is pretty near from Soekarno Hatta Airport, and lots of food stalls nearby. View to Gajah Mada Street is one of reason I return to this hotel.

AccorHotels certified review
Kishore K. Business - 13/09/2017
« EXcellant »

Location excellent,staff are not working speedy,room service is very bad because no replacement of tooth brush and other things.....

AccorHotels certified review
Okto Families - 13/09/2017
« descent stay, limited food selection »

Descent room, elevator was slow, limited food on lunch and breakfast

AccorHotels certified review
Zulheri Business - 13/09/2017
« convinience »

comfort

AccorHotels certified review
Mario Solo - 12/09/2017

Nice hotel for relaxing. Friendly and helpful staff.

AccorHotels certified review
Angelntara Couples - 09/09/2017
« Memorable experience »

We had an ejoyable stay at the Novotel Gajah Mada Jakarta. The room was spacious, it was a junior suite room. Itwas well furnished and equiped with the standard electrical appliances. The hotel is strategically located near the heritage part of Jakarta (Kota Tua), and surrounded by good restaurants.

AccorHotels certified review
S. N. Families - 31/08/2017

Room was ok, Elevator was too slow and only 2 (we stayed at 22nd floor and we waited for too long especially on peak hour like dinner time, breakfast time) Swimming pool is too dirty. When i was about to jump into the pool, i can see all the dirt inside the pool. My daughter unintendedly drank the water and got sick (well im not sure it is because of the water or what but i suspected it so). Whirpool was under construction, too bad we just can play at the dirty and freezing pool. We went to 6th floor for breakfast at 9.15, but then we found ham, cheese, and other smoked meat empty. So we asked the person in charge to refill. They said okay. Waited until 9.50 and it still empty. We asked again and they just simply reply us "oh we are almost closing so we are not refilling any again". I was dissappointed because why didnt you tell us sooner, instead you said okay before.

AccorHotels certified review
Anonymous Business - 31/08/2017
« Pleasant stay »

Excellent stay ! Check-in good, reception was friendly, room was clean and breakfast good

AccorHotels certified review
Surya W. Families - 29/08/2017
« Satisfied & good sleep »

Overall is good. Parking area not very good. Quite dirty n smelly.

AccorHotels certified review
Michelle Business - 28/08/2017

Overall quality of the hotel is disappointing.

AccorHotels certified review
Linda W. Business - 25/08/2017
« Clean, strategically located hotel »

The room is clean and spacious. Nice upgrade due to the silver accord plus membership. Courteous and helpful proactive staff.

AccorHotels certified review
Dennise Couples - 25/08/2017
« A great hotel with a great service and fasilities »

A great hotel with a great service and fasilities, served very politely from the hotel entrance to your room. All facilities you need are in your room

AccorHotels certified review
Eddy I. Solo - 25/08/2017
« Mr »

Very friendly Staff and it make me feel more at home.

AccorHotels certified review
Dewi O. Business - 22/08/2017
« the best of the best facility, ever,,, »

just satisfied with all facilities ..

AccorHotels certified review
Jahja S. Families - 21/08/2017
« Satisfied enough »

Good room, warm staff and bell boy, but small parking area, and less variance of food in breakfast.

AccorHotels certified review
William Families - 21/08/2017
« Good experience stayed at novotel gajah mada »

Good experience stayed at novotel gajah mada

Our most recent 20 reviews
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