Hotel - ibis Balikpapan
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Balikpapan Hotel

3.5/5 212 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • AIRPORT SEPINGGAN
    • SEPINGGAN AIRPORT (Paying)
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Other sports activities
    • Billiards/Snooker
    • Darts

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Ibis Balikpapan has 156 contemporary and comfortable rooms equipped with air-conditioning, a bathroom with a futuristic design, telephone, cable TV and coffee and tea making facilities.

  • 155 rooms
  • 52 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 1 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 1,548 reviews

Our guest reviews for ibis Balikpapan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 212 reviews
Sardjono C. Solo - 27/02/2019 AccorHotels certified review
« Pleasantly surprised »

It was a nice surprise to have a welcome concoction of chocolate cookies and avocado drink specially made and waiting for me in the room when I checked in. It came with a nice card handmade by your FNB team. Nice touch.

Lu L. G. Solo - 24/02/2019 AccorHotels certified review
« Convenience stay and friendly staff »

Everything is good and in order. The staffs are friendly and helpful. Perhaps can check the syampoo container of toilet, not function smoothly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Lu Lian G., We very much appreciate your comments regarding your stay at the Ibis Balikpapan. Thank you for your constructive feedback related our shampoo container. We have delivered your review to our HK department for further consideration and action. Hopefully you will give us the opportunity to better serve you in the near future. Sincerely, Dewi Ningsih Duty Manager

S. A. Business - 24/02/2019 AccorHotels certified review

Thank you so much & very appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A. S., Thank you for 4 rating for us, we are delighted to see that your visit met your expectation. We hope to see you again at Ibis Balikpapan. Best regards, Dewi Ningsih Duty Manager

Jasmine P. Business - 24/02/2019 AccorHotels certified review
« Value for Money! »

The staffs were friendly, the room is quite spacious and the bed is comfortable. Unfortunately, i found some stains on the bed sheet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Jasmine P., Thank you for taking the time to tell us about your experience at the Ibis Balikpapan. Your feedback is very valuable to us, as we strive to improve with each and every stay. I am sorry to hear about your experience and I regret that we provided you with bad service and a poor customer experience. Please know that steps are being taken to fix and improve the service of our company so that such an event will never happen again. Sincerely, Dewi Ningsih Duty Manager

Cecep Couples - 23/02/2019 AccorHotels certified review
« Excellent hospitality »

Verygood and warm welcoming from front desk officer

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Cecep R., Ibis Balikpapan team would like thank you for the wonderful 5-stars rating. We are very happy to have exceeded your expectations and proud to read that our whole team provided you with an exceptional service, it was our pleasure. We look forward to welcoming you back soon. Best regards, Dewi Ningsih Duty Manager

Anna Business - 21/02/2019 AccorHotels certified review
« Because of Ibis Brand »

Since accor hotels has a premium standard that's why I always choose Ibis Family Hotel for Business

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Anna K., Thank you for taking time for giving us review during your stay. We hope that we can give a better stay experience in your next arrival. See you again at Ibis Balikpapan. Sincerely, Dewi Ningsih Duty Manager

Rony Solo - 17/02/2019 AccorHotels certified review
« Overall Good »

Overall Good, fast check in & check out, welcoming fruit as a member of accor club

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rony A., Thank you for your loyalty as our Le Club Member and taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dewi Ningsih Duty Manager

Happy Business - 17/02/2019 AccorHotels certified review
« Nice staff, good breakfast, poor shower condition »

Staff are nice, breakfast menu was good, but as usual, I still found dirty spots on the linen. The shower hose was already broken, water leaked through this hole. The drainage in shower box was clogged with hair. I had to open it to let water drained from the floor and this is not the first time I found the same problem during my stays in Ibis Balikpapan. The rests are satisfying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Wijaya H., Thank you for taking the time to tell us about your experience at the Ibis Balikpapan. Your feedback is very valuable to us, as we strive to improve with each and every stay. I am sorry to hear about your experience and I regret that we provided you with bad service and a poor customer experience. Please know that steps are being taken to fix and improve the service of our company so that such an event will never happen again. Sincerely, Dewi Ningsih Duty Manager

A. Business - 27/01/2019 AccorHotels certified review
« Average »

Decent place to sleep but not so comfortable. I can hear noices from next room, the variety of breakfast is so limited and no shaving kit so i need to buy one

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Destin A., Thank you for taking the time to tell us about your experience at the Ibis Balikpapan. we are so sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dewi Ningsih Duty Manager

S. S. Families - 24/01/2019 AccorHotels certified review
« Nice place »

We like on swimming pool & this hotel on city center

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. S., Warmest greeting from Ibis Balikpapan, We very much appreciate your comments regarding your stay at the ibis Balikpapan. Thank you for your loyalty member with Accor group.Thank you for your are used our facility swimming pool at your stay. We hope if you are come again make Ibis Balikpapan like your home It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulius Faizal Assistant Front Office Manager

Agung S. Business - 23/01/2019 AccorHotels certified review
« Overall Satisfied »

Couple of times staying in ibis with overall rating satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agung s., Warmest greeting from Ibis Balikpapan, We very much appreciate your comments regarding your stay at the ibis Balikpapan. We hope if you are come again make Ibis Balikpapan like your home. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again your feedback and recommend stay with Ibis Balikpapan.If your are come again please visit our website www.ibisbalikpapan.com.We hope your next visit will be as pleasant as the previous one. Sincerely, Yulius Faizal Assistant Front Office Manager

A. Business - 18/01/2019 AccorHotels certified review
« Hospitality »

NIce and comfort

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lukman A., Warmest greeting from Ibis Balikpapan We very much appreciate your comments regarding your stay at the ibis Balikpapan. We hope your room during stay nice view and comfort .We hope if you are come again make Ibis Balikpapan like your home. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulius Faizal Assistant Front Office Manager

Lu L. G. Solo - 07/01/2019 AccorHotels certified review
« Good maintain »

Always maintain the standard as usual. Good job.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Lu Lian G., We very much appreciate your comments regarding your stay at the ibis Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

Achmad H. Business - 28/12/2018 AccorHotels certified review
« Enough for good rest »

Just checked in n have a good relax

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manager Achmad H., We very much appreciate your comments regarding your stay at the Ibis Balikpapan. Please accept our heartfelt apology about your experience regarding the WiFi facility, we will share with our team to smoothen the process in the future. Related to your comment about our breakfast, we pay a precious attention to ensure consistency and variation and avoid using MSG or artificial for health purpose. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zulfa Roslani Executive Secretary & Marcomm

Fenny P. M. S. Couples - 19/12/2018 AccorHotels certified review
« Nice~ »

Nice room, Nice food n super Nice Employees.. it would be xtremely Nice if u had ur own pool or may be a connecting bridge through the pool, so i dont need to walk outside the hotel to get to the pool.. :D

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Fenny Putri Mariani S., We very much appreciate your comments regarding your stay at the ibis Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

Wildan H. R. Business - 18/12/2018 AccorHotels certified review
« Great for Bussiness Trip »

Ibis Balikpapan is great for trip where you dont need many times in a hotel room.. where you spend most of your time outside.. their room is small but very comfort and cozy.. and I like their idea to replace a mineral bottle with reusable jar that you can fill your drinking water as much you can drink.. two thumbs for your service

Our hotel has responded to the review
Our hotel has responded to the review

Dear wildan hilmy R., We very much appreciate your comments regarding your stay at the ibis Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Happy W. Business - 11/12/2018 AccorHotels certified review
« Overall good »

I don't have much complain about this stay. The only complain was about bedsheet was not changed from previous guest, I found some hair on it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. W. H., Thank you for taking the time to tell us about your experience at the Ibis Balikpapan. I appreciate for your comments & will do the best to improve all things that you mentioned on the points. Our hope that you will return to our hotel & experienced better services from our staffs. I ensure it will e more comfortable & happier. Kind Regards, Dewi Ningsih Duty Manager

R.a.g. Business - 28/11/2018 AccorHotels certified review
« Petroleum Engineer Graduate »

Gentlemen, I just write what difficulties faced during my stay. hope that will be rectified for next stay 1. congested rest room. 2. no soap available 3. no fridge available. 4. no pick up from airport. otherwise staff relationship & services were very good. Please train your staff to speak in English for your business development

Valentine Business - 27/11/2018 AccorHotels certified review
« The best hotel with best services »

They gave me warmest and nice welcome with cake and fruits as complimentary for special guest :). Clean, neat and good for breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C., We very much appreciate your comments regarding your stay at the ibis Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Didit S. Business - 21/11/2018 AccorHotels certified review
« good hotel »

always keep privacy of custumer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Didit s., We very much appreciate your comments regarding your stay at the ibis Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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