ibis Balikpapan Hotel 3 stars

TripAdvisor rating 3.5/5 216 reviews
ibis Balikpapan
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Room 1

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Hotel extras

ibis Balikpapan is strategically located for business and leisure activities with close proximity to the Airport, shopping mall and transportation service. Offers 155 new generated rooms, a Meeting Room, in-house Restaurant and Bar.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Airport shuttle
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Services for children
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Balikpapan

Jl Ery Suparjan No 2
Jl Ery Suparjan No 2
Jl Ery Suparjan No 2
76112
balikpapan
indonesia

Tel: +62542820821

Fax: (+62)542/820888

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    AIRPORT SEPINGGAN At 10km / 6 miles - Shuttle free

  • By plane

    SEPINGGAN AIRPORT At 10km / 6 miles - Shuttle paying

GPS :-1.276074, 116.835041

Our accommodations

Ibis Balikpapan has 156 contemporary and comfortable rooms equipped with air-conditioning, a bathroom with a futuristic design, telephone, cable TV and coffee and tea making facilities.

Standard 1 Double Bed

  • Max. number of persons: x2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Twin Beds

  • Max. number of persons: x2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

RENDEZVOUS

Type of cuisine: Regional

The pleasure of good food, à la carte. Mealtimes throughout your stay means the chance to discover the culinary wonders of our ibis restaurants, ready to welcome you 7 days a week, 365 days a year, open from at least 7h00 pm to 10h30 pm every night.

Lunch

10:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RENDEZVOUS

Photo non contractuelle / Strictly non binding

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 960 m²

  • Maximum capacity: 1,200 people

  • Maximum banquet capacity: 550 people

Find out more
ibis Balikpapan Meeting Room

Our guest reviews for
ibis Balikpapan

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

1,564 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

216 reviews

one night

Customer review rating 4.0/5

Belly Couples - 18/04/2019 AccorHotels certified review

We start from the room, overall is good but the towels give a bad smell. The price is quite affordable. During breakfast, this is the important thing that did not disappoint us, so delicious.

Great experience

Customer review rating 4.0/5

Faisal Business - 15/04/2019 AccorHotels certified review

Room is clean and comfort, staff have a great service, the breakfast menu is good but requires an increase in menu variations. and after staying there are no points entered even though i have registered as members

Short biz trip

Customer review rating 4.0/5

Agus J. Business - 12/04/2019 AccorHotels certified review

It was okay

Good

Customer review rating 4.0/5

N. S. Business - 05/04/2019 AccorHotels certified review

Comfortable; meet my expectation as a budget hotel

Dear Mr. S. N., We very much appreciate your comments regarding your stay at the ibis Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

Hospitality

Customer review rating 4.0/5

Cecep Couples - 05/04/2019 AccorHotels certified review

Very warm welcome from front office

Dear Mr. Cecep R., We appreciate your time for sharing your experience with us and giving us a good score. We are glad to see that our service met your expectation. We hope next visit, will be as pleasant as the previous one. Warm regards, Dewi Ningsih Duty Manager

Stay in go green hotel

Customer review rating 4.0/5

W. W. Business - 03/04/2019 AccorHotels certified review

Good experience with this hotel. Mineral water bottle can change by water jar and dispenser. Good staff tp serve me

Dear Mr. W. W., We very much appreciate your comments regarding your stay at the ibis Balikpapan. We have a program to preserve the environment by reducing the use plastic. We are glad that our guest understand about it and take part in this program. May our small efforts bring huge impact to our beloved earth. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

Our Prefered Hotel

Customer review rating 4.0/5

Paul W. Couples - 02/04/2019 AccorHotels certified review

We find the Ibis Hotel is our reliable friend, always clean, everything works, great breakfast and friendly staff. The location is very handy and central, with the extra attraction of the food market in the Garden Park, less than 100 Meters away. And last but not least is the permission to use the Novatel Swimming Pool and towel facilities I like to swim, and the pool is long enough to get some decent laps in.

Dear Mr. Paul W., We very much appreciate your comments regarding your stay at the ibis Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

Proses check in/out

Customer review rating 4.0/5

Trimanto Business - 29/03/2019 AccorHotels certified review

Proses check in dan check out sangat cepat, petugas front office sangat ramah

Dear T., Salam hangat dari Ibis Balikpapan, Kami mengucapkan terima kasih karena Anda sudah memilih Ibis Balikpapan untuk tempat beristirahat selama berada di Kota Balikpapan.Kami berterima kasih karena Anda sudah memberikan penilaian yang positive Umpan Balik ini akan kami sampaikan ke pada staff dan management.Kami berharap pelayanan yang kami berikan dapat memenuhi expektasi Anda. Sekali lagi kami ucapkan terima kasih karena sudah meluangkan waktu menyampaikan pengalaman Anda selama di Ibis Balikpapan. Hormat kami, Wulan Indah Guest Relation Spv

Fair

Customer review rating 4.0/5

I. T. Business - 28/03/2019 AccorHotels certified review

I have not see loyalty points from my stay at Ibis balikpapan

Dear T. I., Terima kasih atas rating yang baik mengenai hotel kami namun kami memohon maaf yang setulusnya karena masih belum bisa memberikan pelayanan yang sempurna bagi Anda. Untuk kedepannya kami akan berusaha memberikan pelayanan yang terbaik bagi Anda. Kami berharap bisa menyambut Anda kembali dalam waktu dekat. Hormat kami, Wulan Indah Spv.Guest Relation Officer
Customer review rating 4.0/5

Tjahyadi Business - 18/03/2019 AccorHotels certified review

I liked the idea about no mineral plastic bottle in the room.

Pleasantly surprised

Customer review rating 4.0/5

Sardjono C. Solo - 27/02/2019 AccorHotels certified review

It was a nice surprise to have a welcome concoction of chocolate cookies and avocado drink specially made and waiting for me in the room when I checked in. It came with a nice card handmade by your FNB team. Nice touch.

Convenience stay and friendly staff

Customer review rating 4.0/5

Lu L. G. Solo - 24/02/2019 AccorHotels certified review

Everything is good and in order. The staffs are friendly and helpful. Perhaps can check the syampoo container of toilet, not function smoothly.

Dear Mr. Lu Lian G., We very much appreciate your comments regarding your stay at the Ibis Balikpapan. Thank you for your constructive feedback related our shampoo container. We have delivered your review to our HK department for further consideration and action. Hopefully you will give us the opportunity to better serve you in the near future. Sincerely, Dewi Ningsih Duty Manager
Customer review rating 4.0/5

S. A. Business - 24/02/2019 AccorHotels certified review

Thank you so much & very appreciated.

Dear Mr. A. S., Thank you for 4 rating for us, we are delighted to see that your visit met your expectation. We hope to see you again at Ibis Balikpapan. Best regards, Dewi Ningsih Duty Manager

Value for Money!

Customer review rating 4.0/5

Jasmine P. Business - 24/02/2019 AccorHotels certified review

The staffs were friendly, the room is quite spacious and the bed is comfortable. Unfortunately, i found some stains on the bed sheet.

Dear Mrs. Jasmine P., Thank you for taking the time to tell us about your experience at the Ibis Balikpapan. Your feedback is very valuable to us, as we strive to improve with each and every stay. I am sorry to hear about your experience and I regret that we provided you with bad service and a poor customer experience. Please know that steps are being taken to fix and improve the service of our company so that such an event will never happen again. Sincerely, Dewi Ningsih Duty Manager

Excellent hospitality

Customer review rating 4.0/5

Cecep Couples - 23/02/2019 AccorHotels certified review

Verygood and warm welcoming from front desk officer

Dear Mr. Cecep R., Ibis Balikpapan team would like thank you for the wonderful 5-stars rating. We are very happy to have exceeded your expectations and proud to read that our whole team provided you with an exceptional service, it was our pleasure. We look forward to welcoming you back soon. Best regards, Dewi Ningsih Duty Manager

Because of Ibis Brand

Customer review rating 4.0/5

Anna Business - 21/02/2019 AccorHotels certified review

Since accor hotels has a premium standard that's why I always choose Ibis Family Hotel for Business

Dear Mrs. Anna K., Thank you for taking time for giving us review during your stay. We hope that we can give a better stay experience in your next arrival. See you again at Ibis Balikpapan. Sincerely, Dewi Ningsih Duty Manager

Overall Good

Customer review rating 4.0/5

Rony Solo - 17/02/2019 AccorHotels certified review

Overall Good, fast check in & check out, welcoming fruit as a member of accor club

Dear Mr. Rony A., Thank you for your loyalty as our Le Club Member and taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dewi Ningsih Duty Manager

Nice staff, good breakfast, poor shower condition

Customer review rating 4.0/5

Happy Business - 17/02/2019 AccorHotels certified review

Staff are nice, breakfast menu was good, but as usual, I still found dirty spots on the linen. The shower hose was already broken, water leaked through this hole. The drainage in shower box was clogged with hair. I had to open it to let water drained from the floor and this is not the first time I found the same problem during my stays in Ibis Balikpapan. The rests are satisfying.

Dear Mrs. Wijaya H., Thank you for taking the time to tell us about your experience at the Ibis Balikpapan. Your feedback is very valuable to us, as we strive to improve with each and every stay. I am sorry to hear about your experience and I regret that we provided you with bad service and a poor customer experience. Please know that steps are being taken to fix and improve the service of our company so that such an event will never happen again. Sincerely, Dewi Ningsih Duty Manager

Average

Customer review rating 4.0/5

A. Business - 27/01/2019 AccorHotels certified review

Decent place to sleep but not so comfortable. I can hear noices from next room, the variety of breakfast is so limited and no shaving kit so i need to buy one

Dear Mr. Destin A., Thank you for taking the time to tell us about your experience at the Ibis Balikpapan. we are so sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dewi Ningsih Duty Manager

Nice place

Customer review rating 4.0/5

S. S. Families - 24/01/2019 AccorHotels certified review

We like on swimming pool & this hotel on city center

Dear S. S., Warmest greeting from Ibis Balikpapan, We very much appreciate your comments regarding your stay at the ibis Balikpapan. Thank you for your loyalty member with Accor group.Thank you for your are used our facility swimming pool at your stay. We hope if you are come again make Ibis Balikpapan like your home It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulius Faizal Assistant Front Office Manager
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