Hotel - ibis Balikpapan
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Balikpapan Hotel

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3.5/5 196 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • All-you-can-eat breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Airport shuttle
    • AIRPORT SEPINGGAN
    • SEPINGGAN AIRPORT (Paying)
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • All-you-can-eat breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Ibis Balikpapan has 156 contemporary and comfortable rooms equipped with air-conditioning, a bathroom with a futuristic design, telephone, cable TV and coffee and tea making facilities.

  • 155 rooms
  • 78 non-smoking rooms
  • 1 rooms for people with reduced mobility
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 1,217 reviews

Our guest reviews for ibis Balikpapan

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 196 reviews
AccorHotels certified review
S. Families - 07/11/2017
« Excellent services »

Satisfied

AccorHotels certified review
Dry Business - 03/11/2017
« Okay »

Food is good Water shower is warm

AccorHotels certified review
Achmad Business - 03/11/2017
« Not bad »

Not bad

AccorHotels certified review
M. Business - 01/11/2017
« Good but could have been improved »

the room is good, breakfast is good and location is good. only one thing is a bit dissapointment for me is the check-in time that took too long because when i check in Ibis balikpapan only have 1 person in reception while there was 4 guests queing (including me). Not to mention the reception staff keep bothered by other guests that can't enter they room because the card key need to update. My check in waiting time is 15-20 minutes, which i think is too long.

AccorHotels certified review
Muhammad F. Business - 23/10/2017
« Nice Hotel »

Nice Location, Nice breakfast, Comfort bed

AccorHotels certified review
Tony D. S. Business - 22/10/2017
« Tony De S. »

The cost was low but didn't meet my expectations, maintenance.

AccorHotels certified review
Abdul R. B. M. R. Business - 22/10/2017
« Hospitality »

Aspiring;new;satisfied.

AccorHotels certified review
Gamon Business - 13/10/2017
« Satisfied »

Good

AccorHotels certified review
Laura J. Solo - 09/10/2017
« All I wanted was a hot shower! »

I arrived at your hotel after spring two weeks volunteering in the jungle and only having cold water. I specifically booked this hotel for a hot shower and wifi. The water was barely even lukewarm and he wifi was pretty terrible. The people at the front desk were nice. But overall the stay was quite frustrating and disappointing.

AccorHotels certified review
Christina D. Business - 09/10/2017
« Only if you are on business trip »

I was staying at Ibis Balikpapan for business trip. Pros: i) close to Novotel, Gran Senyiur, and government offices - so it is a perfect place if you are on business trip; ii) small room and clean bathroom; iii) they provide water dispenser close to your room Cons: ii) not much entertainment in this hotel - it is a straight forward place to sleep and do your business meeting somewhere else; ii) internet is on and off with username that you can only use for 6 times

AccorHotels certified review
Gede A. Business - 09/10/2017
« With improvements »

1. The sink had stains of cigarette marks. Find a way to clean it. 2. Please provide 'new' towels. Towels already have stains.

AccorHotels certified review
Yanto R. Business - 06/10/2017
« Ibis Staffs need to improve knowledge about Loyalty Member »

first of all I'd like to thank you for problem solving regarding my mistaken reservation (booked 1 room 2 nights instead of 2 room 1 nights). cons: 1. on arrival both rooms are given 2 drink voucher (all 4 voucher) which initially boost my good impression of your hotel. As an accor Platinum, I tried to order a cocktail (as written on reception desk Accor Platinum can get house wine/cocktail on top of other welcome drink). The bartender seems confused and try to communicate with other colleague, at the end I "downgraded" my request for a bottle of Prost beer and my friend order a glass of avocado smoothies. Consider that we will leave hotel next morning, I'd like to order 2 coke for 2 remaining voucher, the bartender confusing again, later one of the receptionist told me if "1 person could only get 1 (one) member specialized welcome drink", while other drink may be given "concentrated juice". At the moment i laugh, and promptly returning 2 remaining voucher to the receptionist; I told them not easily giving "welcome drink voucher stated for le club silver/gold/platinum only", as there will be more complaint from a member since there are other unwritten rule. Truly this experience quite weird for me, at the same time, I agree that Ibis Balikpapan "welcome drink selection for accor le club member" exceed my expectation, while most of Ibis even Ibis styles (especially in Indonesia) only serve concentrated juice. 2. Another thing that need improvement as there's lack of welcome letter (& maybe welcome fruit?) as other property provide. 3. seems that my le club accor point inputted only for 1 rooms, while the 2nd room do not seems inputted successful (only 27 le club point earned, same amount for my last week Ibis styles denpasar for 1 room, while at your property i booked for 2 rooms). pros: I had no other problem during the stay, the room is clean, shower pressure is good, AC working well, breakfast is good also check out experience also fast. Hope this small thing could make your hotel more enjoyable and collect more good review. best regards, Yanto R.

AccorHotels certified review
Hendry Business - 02/10/2017
« Satisfied »

The room is comfort

AccorHotels certified review
Michel Business - 02/10/2017
« the atmosphere is very good »

the problem was in the internet connection that was to low and the shower hose need to be replaced.

AccorHotels certified review
Adhi S. Business - 28/09/2017
« Halliburton Indonesia PESQ Country Manager »

comfortable, communicative front office and good room service

AccorHotels certified review
Henry P. Couples - 22/09/2017
« Everything alright until in the morning at 3am when I woke up then go to toilet room and found that cockroach. »

Same as above.

AccorHotels certified review
Jimmy H. Business - 21/09/2017
« Feel like home while away from home »

Good location, clean and cozy hotel.

AccorHotels certified review
Benny A. Business - 17/09/2017
« What you pay is what you get »

I always encourage my team member to stay at ibis at Balikpapan. It has been a while since my last trip here...seems that a lot have changed. The room was OK although you guys didn't replace my towel which I've placed the towel outside the bathroom and unfortunately also breakfast was lousy...didn't fill the omelets in time, no variety of breads just sweet breads no potato wedges....I said to my self well what you pay is what you get. You know why I always encourage my team to go to ibis even at abroad is because you guys usually have a standard American breakfast variety...the power meal before working the day out, a simple clean room and clean sheets...we're going here and there for business purposes...all day out for business matter and back in the evening to rest. I hope you guys can keep up with your best standards again. See you soon with high expectations.

AccorHotels certified review
Erwan Business - 16/09/2017
« Not really a good stay »

The cleanliness in the room is really bad. Can see dust on the top part of cabinet in the room. Towels from white colour become yellowish.

AccorHotels certified review
M F. T. Business - 15/09/2017
« Awesome Hotel »

Comfort..

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