Hotel - ibis Balikpapan
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Ibis Hotel Hotel

ibis Balikpapan Hotel

Jl Ery Suparjan No 2 
76112  BALIKPAPAN
INDONESIA

194 reviews
TripAdvisor Rating Based on 194 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air Conditioning
  • Airport shuttle
    • AIRPORT SEPINGGAN
    • SEPINGGAN AIRPORT (Paying)
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis (Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Ibis Balikpapan has 156 contemporary and comfortable rooms equipped with air-conditioning, a bathroom with a futuristic design, telephone, cable TV and coffee and tea making facilities.

  • 155 rooms
  • 78 non-smoking rooms
  • 1 rooms for people with reduced mobility
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 1,156 reviews

Our guest reviews for ibis Balikpapan

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 194 reviews
AccorHotels certified review
Erwan Business - 16/09/2017
« Not really a good stay »

The cleanliness in the room is really bad. Can see dust on the top part of cabinet in the room. Towels from white colour become yellowish.

AccorHotels certified review
M F. T. Business - 15/09/2017
« Awesome Hotel »

Comfort..

AccorHotels certified review
Anonymous Friends - 11/09/2017

I'm so very happy

AccorHotels certified review
Gian Business - 09/09/2017
« Nice for the Room.. »

Nice about room experience.. But not satisfied with check in counter.. Need more time and looks like the staff still confuse.. Even i booked with online ticket (traveloka)

AccorHotels certified review
Happy Business - 07/09/2017
« Satisfied but could be better »

Overall satisfied but cleanliness should be improved. I found few pieces of hair on the bed sheet when I arrived, the bed sheet had dirty spots.

AccorHotels certified review
Aldino F. Couples - 05/09/2017
« Not like what i expect »

Rooms are good, the hotels maid and front office were nice. But this, I book a hotels online and It says the Pool are include. but facts, i have to go to novotel to swim and took a long walk to the hotel next door. hot water are broken in days 2. Sandals and toiletries only got 1 but i am staying with 2 guest in 1 room. you know i have to share toothbrush. how do you feel? Suggestion for breakfast : Please Add more cakes variant thx

AccorHotels certified review
H. M. F. Business - 02/09/2017
« Neither, or lil bit lower from satisfied »

The best of this hotel is the customer services. Friendly, good communication, helpful. The worst are, the toilet was not looks clean, lot of "noda" on the toilet equipment. The food also worst. No taste.

AccorHotels certified review
Cut R. Business - 26/08/2017
« greattt »

comfy and closed to my office

AccorHotels certified review
Andrew T. Couples - 23/08/2017
« Nice Place, friendly sraff »

Love my stay in here, staffs are very friendly, it was a comfortable room and worth the price.

AccorHotels certified review
Tomo Business - 14/08/2017

good place, but some minor item need to be improved, such as room telephone is broken at that time. need to be checked by staff all the time.

AccorHotels certified review
Wisnu A. F. Business - 14/08/2017
« Worth for money »

- The room are little bit dirty and some of the furniture are need to be touch up - The aircon were really cold (to much)

AccorHotels certified review
Una Business - 14/08/2017
« Good customer services complain handling »

Someone made noise at his room, make me can not sleep well.

AccorHotels certified review
Reymondus W. Business - 11/08/2017
« Simplicity with comfort »

Our stay was wonderful overall with the cleanliness and F&B, our disappointment was in the laundry services. Called 3 times to the front desk as early 07:00 am to pick up but the initial pick up was late at 22:00 aswell as calling asking for the finish laundry called 3x and the same, delivery with the finished product was late at night and not in the morning as promised (next day service). Overall experience is a 10 but downgraded to 7 maybe 6 because of laundry service.

AccorHotels certified review
L. D. Business - 04/08/2017
« Clean and comfy room. Okay breakfast. Disappointing laundry service. »

Room was nice and clean for a person. Food as in for breakfast was okay with adequate choices. However I encountered several delays on my laundry. Even though later discovered that it was because the absence of my signature that the laundry could not be delivered, I expected the information to be forwarded to me as soon as possible, where in that case, I have to contact the receptionist for at least 3 times. The night before checking out I also prompted for my latest laundry to be put in the receptionist so that when I check out at 5 am, I can immediately pick it up. I checked out only to discover that my laundry is not there yet, and had to wait for another 10 minutes while my office shuttle had been already waiting for me. Overall experience was still okay, but it's just a shame that the laundry incident sort of brought it down.

AccorHotels certified review
Safira A. Business - 03/08/2017
« simple yet complete »

well equipped with facilities. the room was simple but clean and has everything that i need. the laundry also came on time everyday. the breakfast for me was pretty simple and taste okay, can be improved and add variation especially i stayed there for almost a week so the same breakfast everyday can be monotone.

AccorHotels certified review
M. A. M. Business - 03/08/2017
« Poor laundry »

In the night before I checked out, I asked the receptionist to tell the laundry section to bring all my clothes to my room because it has been more than two days and none of my clothes have returned, but they did not give it back to me. I waited for it for more than 3 hours that I fell asleep on the table. So in the morning, I asked them for it again, but they said it wasn't ready. I had to wait for 30 minutes just to find that only laundry from the 24 July that has been cleaned, I don't know the condition of the rest. Luckily I will be returning to the hotel in early-mid August, I'm expecting to get my laundry back. I stayed at Room 3022 during 20 July to 27 July.

AccorHotels certified review
Yermi N. R. P. Business - 02/08/2017
« Comfortable »

Low fare Hotel with good service

AccorHotels certified review
Reza M. Business - 01/08/2017

Aircond not good at 4th floor

AccorHotels certified review
Putu U. Business - 01/08/2017
« Satisfied with the service »

With the cost that i spent for the room i think it was beyond my expectation, but i think there's still room for improvement especially regarding the breakfast menu and also the housekeeping inside the room. I found in some of bed sheet there's a dirty mark, i thought that they give me a used bed sheet.

AccorHotels certified review
Lg Solo - 31/07/2017
« Need some improvement »

Overall experience is satisfied, however some improvement required for better quality. The bath towel bit yellow and old, need to replace. Besides, I'm stay at smoking room but no ashtray provided.

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