ibis Bengaluru Outer Ring Road Hotel 3 stars

TripAdvisor rating 4.5/5 2,061 reviews
ibis Bengaluru Outer Ring Road
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Hotel extras

  • 24 Hour services along with Food and Beverage

  • Meeting Spaces Available and can host up to 40 delegates

  • All New SPICE IT Restaurant Open Now

  • Excellent Wi-Fi Connection

  • Comfortable Rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
  • Drink vending machine
Leisure and activities
  • Fitness centre
  • Massage
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

ibis Bengaluru Outer Ring Road

Opposite RMZ Ecospace Business
Park Marthahalli Sarjapur
Outer Ring Road
560103
bengaluru
india

Tel: +918066700600

Fax: (+91)80/66700601

Contact email

Check-in from 14h00

Check out up to 12h00

  • BMTC :   BIA 8 ECOSPACE STATION

  • By plane

    BIAL At 48km / 29.83 miles

  • By train

    MAJESTICS At 20km / 12.43 miles

  • By train

    YESHWANTHPUR At 26km / 16.16 miles

  • By train

    ZOOLOGICAL PARK At 32km / 19 miles

GPS :12.929739, 77.683102

Our accommodations

Your sleep is our priority in our 311 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave! Contemporary décor & well-being at the best price, ibis rooms offers comfortable beds with complimentary Wi-Fi along with in-room facilities such as LCD TV, Tea/Coffee maker & In Room Safe. Comfortable stay for up to 2 adults.

DELUXE QUEEN ROOM

  • Max. number of persons: ‌3
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

DELUXE TWIN ROOM

  • Max. number of persons: ‌3
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

DELUXE QUEEN ROOM WITH EXTRA BENEFITS

  • Max. number of persons: ‌3
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

DELUXE TWIN ROOM WITH EXTRA BENEFITS

  • Max. number of persons: ‌3
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Premier Queen Room with extra benefits

  • Max. number of persons: ‌3
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

SPICE IT

Type of cuisine: Regional

Spice IT features an international interactive buffet with a strong accent on South Indian cuisine.

Lunch

06:30 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 59 m²

  • Maximum capacity: 15 people

  • Maximum banquet capacity: 25 people

Find out more

Our guest reviews for
ibis Bengaluru Outer Ring Road

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

3,548 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,061 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Neat & Clean

Customer review rating 4.1/5

Ashish A. Business - 11/06/2019 AccorHotels certified review

It was very neat and clean place. Although food that I ordered wasn't good enough. Buffet was good.

Dear Ashish A., We very much appreciate your comments regarding your stay at the ibis Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.I have also noted your comments about the taste of the dishes and will definitely look into it. You may write to me directly on h7… to let us know the details as it will really help us to know the areas of improvement and understand your concern better. Thank you again for sharing your experience, and we hope your next visit will be memorable with us. Sincerely, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

Smooth stay and good reception Manager

Customer review rating 4.1/5

A.p. Business - 11/06/2019 AccorHotels certified review

A good and smooth stay at ibis along with my friends. Good to see that people like Ravi at reception are working here. I appreciate his ability to listen and deliver my requests everytime I had spoken to him. I wish that you all work the same way and good luck for Ravi in future with this hotel.

Not as expected

Customer review rating 4.1/5

Anonymous Business - 10/06/2019 AccorHotels certified review

1. Rooms are very small. 2. No room service available. 3. Limited and same buffet spread everyday. 4. Bathrooms are very compact (they are cabins) It seems quite expensive for the facilities and amenities they have.

Basic rooms and poor customer service

Customer review rating 4.1/5

L. Business - 10/06/2019 AccorHotels certified review

Basic rooms but clean. Room service should be offered. Restaurant choice poor Mosquitos in reception, bar and restaurant area Reception staff poor customer services skills

Dear Thurston L., I appreciate your comments regarding your previous stay with us and I would like to thank you for your online feedback as it helps us in understanding where we are falling short and allows us with an opportunity to correct ourselves. At Ibis, we truly believe in transparent pricing and want our guests to pay for only what they use. For in-room food delivery, I do wish to clarify you save Rs.100 if you pick it up from the Reception and this saving is visible if you compare it to the menu pricing.With regards to the mosquitoes, we are trying our best to control the issue which has affected the entire area where our hotel is located.I am sorry for the inconvenience caused and will definitely look into this immediately. My sincerest apologies if at any point we were not able to meet your expectations.I have taken up the concern of customer service with the Rooms Division Manager of the hotel who has taken it up with the entire team very strongly as we do not encourage this at all. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road
Customer review rating 4.1/5

Ms.s. Couples - 06/06/2019 AccorHotels certified review

The F.O and F&B guys very friendly and helpful, just I love it.

Dear Ayushi S., We very much appreciate your comments regarding your stay at the ibis Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road
Customer review rating 4.1/5

Pankaj Business - 06/06/2019 AccorHotels certified review

it was not at par with star hotel, the room had mosquitoes, food was not served in the room, shaving kit was not there, plug points were less and no facilities for corporate guest.

Pretty good.

Customer review rating 4.1/5

M. Business - 06/06/2019 AccorHotels certified review

It was a nice experience. The room was good and well maintained. Kudos to the housekeeping staff for maintaining the room well. It served my needs greatly and look forward to returning to the hotel soon.

Dear Sree M., We very much appreciate your comments regarding your stay at the ibis Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we all look forward to welcoming you back soon. Sincerely, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

Simply awesome

Customer review rating 4.1/5

Balakrushna P. Business - 05/06/2019 AccorHotels certified review

I am running out of adjectives as to describe my experience of stay in hotel ibis, it was perhaps the best fortnight of my life. Looking forward for such more experience in the coming times.

Dear Balakrushna P., We very much appreciate your comments regarding your stay at the ibis Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we all look forward to welcoming you back soon. Sincerely, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

Pathetic is lesser word

Customer review rating 4.1/5

Neha Business - 04/06/2019 AccorHotels certified review

Rude receptionists who do not know their jobs. Under staffed overcrowded hotel where staff messes up the services then offers fruits and juices in the room to cover up. Extremely inflexible staff. Their way of working is more important than customers comfort. Not worth the price. It was my bad luck that I had a long stay with you guys only cause other hotels were fully occupied. You guys were lucky to make good money out of it.

Dear Ms.J., Greetings from Novotel Bangalore Outer Ring Road. I appreciate your comments regarding your previous stay with us and I would like to thank you for your online feedback as it helps us in understanding where we are falling short and allows us with an opportunity to correct ourselves. I was most concerned to learn about your experience with our services , It is regrettable that on this occasion we have made a poor impression and we did not live up to the usual level of standard, which is synonymous with Accor Hotels. I would like to assure you that feedback provided has been taken very seriously, as it reminds us of how important it is to get the basics right. Feedback has been shared with the entire team regarding your experience. We have taken corrective action to prevent such lapse in future. I request that you please view this in isolation and non-representative of your experience at our hotel. I am aware that I will not be able to reverse the experience however I would be really delighted if you connect with me directly the next time plan to stay with us , I would like to take personal care of your stay with us. Look forward to welcome you back soon. Please let me know whenever you are planning to visit us next. Best Regards Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

Poor

Customer review rating 4.1/5

Saurabh B. Business - 04/06/2019 AccorHotels certified review

Very small rooms. Have to ask for each utility item like cold water, comb, etc. Breakfast served in the morning was also non satisfactory.

Customer review rating 4.1/5

Karthik S. Business - 04/06/2019 AccorHotels certified review

Rooms where good, but the toilet hand flush was leaking water.

Dear Karthik S., We very much appreciate your comments regarding your stay at the ibis Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. However, please accept my apologies for the inconvenience caused due to the issue in the bathroom. I have informed the Chief Engineer of the hotel and have got the issue rectified as well.Thank you for highlighting it to me. We hope to welcome you back soon for an all the more pleasant experience with us. Sincerely, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

Super bad

Customer review rating 4.1/5

Vibha G. Business - 01/06/2019 AccorHotels certified review

Dint like at all. Room was not made up even after requesting. The staff was asking to pay for food instantly instead of paying off bolls at the time of checking out. Loads of mosquitoes at reception area. Had a feeling of 3rd class lodge inspite of paying so much. Not worth at all

Dear Vibha G., Thank you for taking the time to tell us about your experience at the ibis Bengaluru Outer Ring Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.My apologies for the inconvenience caused to you due to the mosquitoes. Trust, we are taking the best measures we can to address this issue that is a major concern in the entire area of Bangalore.With regards to the concern of payments, I would like to inform you that immediate payment is done only when the room is put on no credit basis or else one has the facility to pay the entire bill at checkout by providing a pre-authorization on the card. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

Pathetic and ridiculously expensive

Customer review rating 4.1/5

Rahul S. Business - 31/05/2019 AccorHotels certified review

One of the worst classic rooms available in Bengaluru, i would rather prefer oyo rooms than this one. Breakfast was not so great either one would expect at-least one chicken dish but it was not available during the course of my stay(3 days)

Dear Rahul S., Thank you for taking the time to tell us about your experience at the ibis Bengaluru Outer Ring Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The rooms in all Ibis Hotels are standardized across the globe offering fair pricing as compared to other international hotels of the same segment.With regards to the breakfast menu, we have recently changed it based on customer feedback and added more of locally influenced dishes .However, our chefs are always ready to customize it according to our guests.I have noted your preference and shall assure that it is taken care of in your future visits. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

Very nice

Customer review rating 4.1/5

Deepak Business - 31/05/2019 AccorHotels certified review

Its was a Beautiful experience.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

Loved it!!

Customer review rating 4.1/5

Aviral V. Business - 30/05/2019 AccorHotels certified review

The staff is really good, rooms are good too. Everything is just great.

Dear Aviral v., We very much appreciate your comments regarding your stay at the ibis Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

Great service and had pleasant Stay

Customer review rating 4.1/5

Raghu Business - 28/05/2019 AccorHotels certified review

This is my second stay @ IBIS, Bengaluru and I must the experience has been the same, the service was great and stay was pleasant. I liked breakfast and dinner spread every day, it was fantastic how they combined various cuisine. Great job !!

Dear Raghavendra M., We very much appreciate your comments regarding your stay at the ibis Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team.We have recently changed the Menu at Ibis and have tried to incorporate a lot of local dishes with a bit of fusion completely based on customer feedback.It is really good to know that you enjoyed it. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

Super

Customer review rating 4.1/5

Durga P. Business - 27/05/2019 AccorHotels certified review

The stay staff food everything was good

Dear Durga P., We very much appreciate your comments regarding your stay at the ibis Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

Love to visit again

Customer review rating 4.1/5

Abhay K. Y. Business - 27/05/2019 AccorHotels certified review

The staff were really helpful and kind. Neha, front office was really helpful and friendly. The way she handles the customer was extremely awesome. I was really impressed by her.

Dear Abhay Y., We very much appreciate your comments regarding your stay at the ibis Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Neha at the Reception. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

Clean, efficient and fit for purpose.

Customer review rating 4.1/5

Smp Business - 25/05/2019 AccorHotels certified review

Excellent !

Dear Shrikrishna P., We very much appreciate your comments regarding your stay at the ibis Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

Poor

Customer review rating 4.1/5

Balaji V. Business - 25/05/2019 AccorHotels certified review

Tried to order food through room service for more than hour, no response. Even called guest service - very poor service for paying 10k per night.

Dear Balaji V., Thank you for taking the time to tell us about your experience at the ibis Bengaluru Outer Ring Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have taken up your concern very strongly with the Food and Beverage Manager of the hotel and also the Training Manager as your feedback has highlighted certain major training deficit in the teams which needs my immediate attention. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road
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