Hotel - ibis Madrid Centro las Ventas
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Madrid Centro las Ventas Hotel

4.0/5 1,720 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 112 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 3 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Automatic temperature control
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 4,201 reviews

Our guest reviews for ibis Madrid Centro las Ventas

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,720 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Per K. Couples - 11/02/2019 AccorHotels certified review
« Always nice at Ibis »

Always nice at Ibis

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., We very much appreciate your comments regarding your stay at the ibis Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela Dpto Recepción

Haitham A. Solo - 11/02/2019 AccorHotels certified review
« Thanks to the staff at hotel »

The reception guy with glass very helpful guy And also the young girl they are very helpful I send to them from saudi my best wishes

Our hotel has responded to the review
Our hotel has responded to the review

Dear HAITHAM a., We very much appreciate your comments regarding your stay at the ibis Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jose Manuel Adjunto de Dirección

Anonymous Business - 08/02/2019 AccorHotels certified review
« Business trip »

Everything was ok ... only a few issues with the Taxi strike (the hotel did not have any workaround to support their guests)

Our hotel has responded to the review
Our hotel has responded to the review

Gentile Signor R., Grazie del tempo dedicato a condividere le sue impressioni. Ci dispiace per gli inconvenienti causati dallo sciopero dei tassisti , ma putroppo sono problemi esterni all'hotel. Fortunatmante l'hotel si trova in una zona ricca di mezzi pubblici di trasporto da dove si puó facilmente raggiungere sia il centro cittá che l'aeroporto. Speriamo di riaverla presto tra i nostri ospiti. Cordiali saluti, Daniela Dpto Recepción

Anonymous Couples - 04/02/2019 AccorHotels certified review

Satisfactoria

Our hotel has responded to the review
Our hotel has responded to the review

Estimado JOSE MANUEL, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Madrid Centro las Ventas. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Sentimos las molestias ocasionadas por el ruido del ascensor en su habitacion 702. Verificaremos con el técnico de mantenimiento si hay alguna manera de rebajar este ruido. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Jose M. Adjunto de Dirección

José A. P. P. G. Families - 03/02/2019 AccorHotels certified review
« Impresionante »

Trato excelente, limpieza un 10

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr Perpina, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Madrid Centro las Ventas. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy segura que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Daniela Dpto Recepción

Anonymous Couples - 03/02/2019 AccorHotels certified review
« Room location was extremely disappointing. »

We travelled from Scotland to Madrid & picked Hotel because of outlook shown on Hotel pictures. Room we were given was at back of hotel. When we entered hotel it was a beautiful day however the room was dark, electric light was required at all times & we looked out onto washing hanging on ropes from people's windows!! Not what we expected. We had room 202 & did notice that on 1st floor where breakfast was served did not hav a room at this location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Paterson, Thank you for taking the time to tell us about your experience at the ibis Madrid Centro las Ventas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. For your next visit, please, ask for a room looking to the arena. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniela Reception desk

Gregory Couples - 29/01/2019 AccorHotels certified review
« It was ok »

It was ok experience. I would like to highlight the staff they are really good. The downside was that the room was so oddly shaped and we had no view at all. Like there were no light from outside as the room faced towards the inner courtyard, not towards Las Ventas as advertised on the pictures. I guess we had bad luck with the room we got.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., Thank you for taking the time to tell us about your experience at the ibis Madrid Centro Las Ventas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please, next time ask for a room with a view because if there are not preferences in your reservation the system provide you a standard room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniela Reception desk

Jeronimo N. Families - 29/01/2019 AccorHotels certified review
« A very good experience »

A very good experience in a nice hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr N., Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, Daniela Dpto Recepción

Susana Business - 27/01/2019 AccorHotels certified review
« Estancia agradable »

perfecta

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Sra Ruiz, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Madrid Centro las Ventas. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy segura que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Daniela Dpto Recepción

Johnny T. R. Couples - 07/01/2019 AccorHotels certified review
« OK for the price »

Staff very competent. Towells were changed every day eventhough they were not left on the floor, that is not good for the climate. In a double room there should be TWOO chairs. Apart from that the rooms were fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHNNY TALTAVULL R., Thank you for taking the time to tell us about your experience at the ibis Madrid Centro las Ventas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jose M. Adjunto de Dirección Hotel

Bill Solo - 03/01/2019 AccorHotels certified review
« Overnight stay in Madrid »

I got there late in the evening after a long train rides from Rabat, Morocco and left early in the morning for Biarritz, France. The staff greeted well at check-in and call a cab for my trip to the nearby rail stations. As always, the room was clean, quiet, and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WILLIAM M., We very much appreciate your comments regarding your stay at the ibis Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jose Manuel Adjunto de Dirección Hotel

Patrick F. Solo - 18/12/2018 AccorHotels certified review
« Very pleasant and relaxing »

The hotel is beside the metro station and, therefore, conveniently placed for sightseeing. The room was clean and comfortable and the staff were friendly and helpful, from the cleaning staff to those in the breakfast room and reception. I would certainly use the hotel again if I return to Madrid.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr F., We very much appreciate your comments regarding your stay at the ibis Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela Reception desk

Noel C. Couples - 13/12/2018 AccorHotels certified review
« Very welcoming staff in a cozy hotel »

This was a holiday to remember. Very helpful and polite staff who try to make your stay a most enjoyable one. Ventas metro station just in front of the hotel's main entrance, on the other side of the road. Will definitely return. Much recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Callimeri , We very much appreciate your comments regarding your stay at the ibis Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael P. Dpto Recepción

Brian O. Couples - 11/12/2018 AccorHotels certified review
« Great location and great staff »

Found stay in ventas enjoyable hotel clean every MORNING breakfast great. Staff very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O´Neill, We very much appreciate your comments regarding your stay at the ibis Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael P. Dpto Recepción

Mr B. Couples - 08/12/2018 AccorHotels certified review
« Very good stay »

Great location for city centre, parking facility a bonus, nice comfortable rooms, lovely staff. Will definitely return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CARL ANTHONY B., We very much appreciate your comments regarding your stay at the ibis Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jose M Dpto Recepción

Marìa Friends - 03/12/2018 AccorHotels certified review
« 10 »

Genial!

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Sra Almeida, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Madrid Centro las Ventas. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy segura que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Daniela C. Dpto Recepción

S J. S. Business - 02/12/2018 AccorHotels certified review
« ibis Madrid Centro las Ventas »

Very nice stay, modern room and perfectly adequate for my needs (1 overnight for a business meeting). Well situated in Madrid with easy access to underground Metro system. Only complaint is that the bar was closed after 23h00 which stopped my nightcap!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Daniela C. Reception desk

Martin Families - 26/11/2018 AccorHotels certified review
« Better than expected »

Friendly welcome and check in, neat room Varied and tasty breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN C., We very much appreciate your comments regarding your stay at the ibis Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jose M. Adjunto de Dirección Hotel

Anonymous Business - 23/11/2018 AccorHotels certified review
« Not a good IBIS name »

Hotel is located at good location, unfortunately room which was allocated me to was so stinky and much good air circulation in the room. Bed was not so clean also ladies hair was there. I would suggest IBIS to improve the quality of morning breakfast, as the breakfast options were very less and not so attractive. staff were pretty good and helpful. it is just the facilities puts down the ranking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr N., Thank you for taking the time to tell us about your experience at the ibis Madrid Centro las Ventas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniela Reception desk

Dee-england Friends - 19/11/2018 AccorHotels certified review
« Nice hotel friendly staff »

Was a lovely stay at the hotel and thank you for providing me with glueten free bread, the only recommendations would be provide a more varied breakfast such as eggs beans and sausages. The room was clean and lovely but the AC did not work and the room was unbearably hot. The hotel cleaners are to be commended for the daily cleaning of the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., We very much appreciate your comments regarding your stay at the ibis Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael P. Dpto Recepción

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