Hotel - ibis Madrid Centro las Ventas
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Madrid Centro las Ventas Hotel

4.0/5 1,704 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 112 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 3 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Automatic temperature control
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 4,027 reviews

Our guest reviews for ibis Madrid Centro las Ventas

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,704 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Mr B. Couples - 08/12/2018 AccorHotels certified review
« Very good stay »

Great location for city centre, parking facility a bonus, nice comfortable rooms, lovely staff. Will definitely return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CARL ANTHONY B., We very much appreciate your comments regarding your stay at the ibis Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jose M Dpto Recepción

Marìa Friends - 03/12/2018 AccorHotels certified review
« 10 »

Genial!

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Sra Almeida, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Madrid Centro las Ventas. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy segura que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Daniela C. Dpto Recepción

S J. S. Business - 02/12/2018 AccorHotels certified review
« ibis Madrid Centro las Ventas »

Very nice stay, modern room and perfectly adequate for my needs (1 overnight for a business meeting). Well situated in Madrid with easy access to underground Metro system. Only complaint is that the bar was closed after 23h00 which stopped my nightcap!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Daniela C. Reception desk

Martin Families - 26/11/2018 AccorHotels certified review
« Better than expected »

Friendly welcome and check in, neat room Varied and tasty breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN C., We very much appreciate your comments regarding your stay at the ibis Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jose M. Adjunto de Dirección Hotel

Anonymous Business - 23/11/2018 AccorHotels certified review
« Not a good IBIS name »

Hotel is located at good location, unfortunately room which was allocated me to was so stinky and much good air circulation in the room. Bed was not so clean also ladies hair was there. I would suggest IBIS to improve the quality of morning breakfast, as the breakfast options were very less and not so attractive. staff were pretty good and helpful. it is just the facilities puts down the ranking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr N., Thank you for taking the time to tell us about your experience at the ibis Madrid Centro las Ventas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniela Reception desk

Dee-england Friends - 19/11/2018 AccorHotels certified review
« Nice hotel friendly staff »

Was a lovely stay at the hotel and thank you for providing me with glueten free bread, the only recommendations would be provide a more varied breakfast such as eggs beans and sausages. The room was clean and lovely but the AC did not work and the room was unbearably hot. The hotel cleaners are to be commended for the daily cleaning of the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., We very much appreciate your comments regarding your stay at the ibis Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael P. Dpto Recepción

Bea Couples - 15/11/2018 AccorHotels certified review
« Satisfactoria »

Estancia satisfactoria

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Sra Alvarez, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, Daniela Dpto Recepción

Paul Couples - 13/11/2018 AccorHotels certified review
« OK stay in good location »

+Location was good, staff was friendly, convenient parking in the garage. -Room smelt a bit funny, everything looks a little old: bed posts that are loose, some things in the shower that look old, water pressure a bit low

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., Thank you for taking the time to tell us about your experience at the ibis Madrid Centro las Ventas. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniela reception desk

Robert C. Couples - 12/11/2018 AccorHotels certified review
« Very pleasant stay »

Warm welcome. Very welcomed as Accor member. Nice clean comfortable room with a nice balcony view of the stadium. Great location. Very pleasant stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lock, We very much appreciate your comments regarding your stay at the ibis Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael P. Dpto Recepción

Marta Couples - 25/10/2018 AccorHotels certified review
« Clean, quiet, and very good location »

Everything went great. The people from the reception were extremely nice and always willing to help. The room was clean and comfortable. The only thing I did not like about the room was that it was very dark because the window was facing an internal patio.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Bou We very much appreciate your comments regarding your stay at the ibis Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rafael P. Dpto Recepción

Anne B. Couples - 17/10/2018 AccorHotels certified review
« Very comfy beds. Great hotel »

Hotel was clean and staff friendly. The beds are really comfy. Would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANNE B., We very much appreciate your comments regarding your stay at the ibis Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jose M. Adjunto de Dirección

Sergio Solo - 16/10/2018 AccorHotels certified review
« Good stay »

All was good. The staff was kind and efficient. The room was large, comfortable and clean. Only one thing: the room has only one window, very close to the adjacent building.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SERGIO B., We very much appreciate your comments regarding your stay at the ibis Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jose M. Adjunto de Dirección

Anonymous Couples - 15/10/2018 AccorHotels certified review
« average »

bed full of lumps, TV remote didn't work, curtains didn't block the sun bad view to the back of the building too hot to sleep with a duvet, no alternative, slept 3 nights with almost nothing to cover good bathroom Nice breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhor S., Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no ibis Madrid Centro las Ventas. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Ibis desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos Jose M. Adjunto Dirección

Business - 14/10/2018 TripAdvisor review
« Good location & Room. Some basic amenities missing »

The hotel is in a good location with easy access to the metro.The terrace room that we booked gives lovely view of the city side.The room however needed to have some basic amenities like Tea / Coffee Maker, a couple of bottles of Water, and more charging plug points.

Beatrice A. Couples - 09/10/2018 AccorHotels certified review
« Lovely hotel »

Helpful staff. Tea making facilities and a fridge will be a nice addition to the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jose M. Adjunto de Dirección

Couples - 05/10/2018 TripAdvisor review
« Stay her you will love it. »

First visit to Madrid, this hotel is well located with only a 35 minute walk to the centre of Madrid.On arrival the stay were very welcoming. The room was exactly as expected and even though we bought our own pillows the room maid put fresh pillow cases on them for us..The staff throughout our stay were extremely helpful providing maps and guidance for underground and local buses.The breakfast room was always clean and well served by the staff.

Stewart Friends - 03/10/2018 AccorHotels certified review
« A very conveniently located hotel with friendly staff. »

The room is basically okay and clean. Staff are nice. Breakfast is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YAT WAH STEWART W., We very much appreciate your comments regarding your stay at the ibis Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jose M. Adjunto de Dirección

Lesley, U. Couples - 02/10/2018 AccorHotels certified review
« Lovely stay »

Really happy, all staff were so helpful & friendly. Hotel next to metro made travelling around Madrid really easy and there was a great flamenco show at Las Venta bullring just opposite hotel. Staff printed off our boarding cards for flight home. Thank you for a lovely stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LESLEY T., We very much appreciate your comments regarding your stay at the ibis Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jose M. Adjunto Dirección

Dorin Families - 01/10/2018 AccorHotels certified review
« The location and confort are great! »

The standards were very high, beginning with the stuff that helped us in every situation. The hotel is clean and goog located. The metro line is near the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DORIN , We very much appreciate your comments regarding your stay at the ibis Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jose M. Adjunto Dirección

Gert F. Couples - 26/09/2018 AccorHotels certified review
« Gert F. »

Good location and friendly team. Neat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GERT F., We very much appreciate your comments regarding your stay at the ibis Madrid Centro las Ventas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jose Manuel Adjunto de Dirección

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