Hotel - Mercure Rio de Janeiro Nova Iguacu Hotel
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Mercure Hotel

Mercure Rio de Janeiro Nova Iguacu Hotel

Av Doutor Mario Guimaraes 520 
26255230  NOVA IGUACU
BRAZIL

325 reviews
TripAdvisor Rating Based on 325 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Jacuzzi

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:00
    • Opening hours : Week-end 06:30-22:00

Business services

  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 171 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
    • 110/120 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 2,308 reviews

Our guest reviews for Mercure Rio de Janeiro Nova Iguacu Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 325 reviews
AccorHotels certified review
Thamires Business - 20/06/2017
« Really Noise  »

I could not sleep at all because of the really anoing sound coming from across the street

AccorHotels certified review
Enrique R. Business - 19/06/2017
« The hotel is comfortable and has what's needed in business trip. »

The personnel's attention was appropriated and the room comfortable. I would have liked more variety on the breakfast buffet.

AccorHotels certified review
Dan Business - 15/05/2017
« Hotel and room was ok but the other activities going on were terrible. »

The hotel and room was ok but other activities such as perfume and other meetings was terrible. At times you couldn't get to elevator and when your trying to have a relaxing evening when there's hundred's of people in lobby. The elevator takes forever and sometimes only one in use. A few times the café and bar is closed with no obvious reasoning. Mecure is suppose to accommodate guests but seem too involved with other activities.

AccorHotels certified review
Anonymous Business - 12/03/2017

Breskfast very good , room also good

AccorHotels certified review
Anonymous Business - 11/03/2017

Finally two new treadmills and they're Life Fitness ones. This is awsome for business travelers always on the run. Last time I stayed at this hotel there were only two old ones. Great Improvement! The rest is still great, accommodations, staff, room service (restaurant). Very nice stay.

AccorHotels certified review
Anonymous Solo - 08/03/2017

You have just TWO elevatore for guests. During my whole stay of four days, one out of the two elevators has been ALWAYS OUT OF ORDER. Your breakfast is far TOO expensiv.

AccorHotels certified review
Anonymous Couples - 03/03/2017

It was a good experience, though I booked only one stay and we have made a late check in. The accommodation was comfortable and everything was working fine. I had a little problem with my wife's dinner with something that wasn't supposed to be there, but it was solved. I had an expectation of using the pool and the jacuzzi after breakfast as I confimed by phone, but I was told that it's functioning was only after 1 pm, right after my check out.

AccorHotels certified review
Anonymous Couples - 23/01/2017

Excelente, supriu a expectativa!

AccorHotels certified review
Anonymous Families - 02/01/2017

Everything worked perfectly, but the parking now is charged and the Hotel shows some maintenance needed

AccorHotels certified review
Anonymous Business - 28/12/2016

It was great, all the employees were very gentle with us.

AccorHotels certified review
Anonymous Business - 27/12/2016

It was a great experience. I have no problem during my stay.

AccorHotels certified review
Anonymous Business - 29/11/2016

Dentro do esperado.

AccorHotels certified review
Anonymous Business - 26/11/2016

Receptiva. Cordial

TripAdvisor review
edinarm Family - 24/11/2016
« Mercure RJ Nova Iguacu »

The hotel is kept in a very clean enviroment, The rooms are clean, well laid out, and comfortable. Everything in the rooms was in an excellent state of maintenance and worked well. Breakfast was great! The staff were all extremely freindly and helpful and made our stay very enjoyable, 5 stars to them!

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Nova Iguacu Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRUNO LIMA BENTO

AccorHotels certified review
Anonymous Couples - 18/10/2016

Great time.. The attention from the Hotel was great.. I think some of the Electrical Outlets need to be checked to make sure they work - especially the one next to desk that has the Universal Adaptor ... everything else was 100% awesome.. thanks

AccorHotels certified review
Anonymous Couples - 02/10/2016

Excelente estadia. Com certeza recomendaremos.

AccorHotels certified review
Anonymous Business - 29/09/2016

Excelente hotel

AccorHotels certified review
Anonymous Business - 22/09/2016

This is a good hotel the people are very friendly and helpful my room was very clean and the food form the dinning area was good along with the service.

AccorHotels certified review
Anonymous Business - 12/09/2016

The check-in experience was awful. I waited for half hour at the desk, while the attendant tried to explain to me that a document was missing: the reservation had been paid online, and the holder of the credit card (the director of the firma that hired me) was supposed to e-mail an authorization. I had to bother the director after-hours, and he confirmed that his secretary sent the document. Finally, they found it. What bothered me most was not the mistake, but the attitude and incompetence of the front desk personnel.

AccorHotels certified review
Anonymous Families - 30/08/2016

Positive points Booking/booking in went smoothly The staff were all very helpful Overal the Hotel seemed smart and secure The food was excellent, the restaurant staff were very professional Problems were resolved quickly Negative points The TV was broken in our room when we arrived, it was repaired the next day There were holes in the woodwork of out room, making it look uncared for. Electrical socket fell out of the wall in bathroom exposing wires The minibar did not get restocked during our stay, when we requested more drinks we were charged service which we had to dispute on checkout. Suggest the Hotel spends more care with housekeeping and preparation. I have experienced higher standards within the chain. regards Stephen Redmond

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