Mercure Bali Harvestland Kuta 4 stars

TripAdvisor rating 4.0/5 428 reviews
Mercure Bali Harvestland Kuta
See on a map
+ 17 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Easy access and Close to Ngurah Rai International Airport

  • Near Mall Bali Galleria, duty free shops, factory outlets, some 15 min away from Kuta beach

  • Business Hotel with a spacious Ballroom

  • Lovely Hotel with Friendly Staff, Beautiful terrace and outdoor pool

  • Free WIFI and Shuttle to Kuta beach

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Air conditioned
  • NGURAH RAIPaying
  • LATE CHECK-OUT UP TO 6PMPaying
  • Dry cleaning / Ironing
Leisure and activities
  • Natural swimming pool
  • Fitness centre
  • Massage
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Bali Harvestland Kuta

Jl. By Pass Ngurah Rai No. 8
Simpang Siur Kuta
80361
denpasar
indonesia

Tel: +62361750483

Fax: (+62)361/750482

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    NGURAH RAI At 3.2km / 1.99 miles - Shuttle paying

GPS :-8.727332, 115.180763

Our accommodations

Superior Room with King Bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • TV room service ordering(...)

Superior Room with twin beds

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • TV room service ordering(...)

Our restaurants and bars

ROOTS RESTAURANT

Type of cuisine: International

Our restaurant at Mercure Bali Kuta Harvestland, the Coffeeshop, has stylish ambiance and is renowned for its exquisite cuisine and an impressive menu selection.

Lunch

00:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

05:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HARVESTLAND CLUB LOUNGE

Photo non contractuelle / Strictly non binding

Satisfy your taste buds with an impressive selection of light bites and snacks available at Harvestland Club Lounge. The modern and stylish club lounge is a perfect atmosphere to chill out while enjoying a wide selection of Mocktails and Cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 400

  • Maximum capacity: 360 people

  • Maximum banquet capacity: 190 people

Find out more

Our guest reviews for
Mercure Bali Harvestland Kuta

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,059 reviews

tripadvisor

TripAdvisor Rating 4.0/5

428 reviews

Although looks and smells old, the hotel room is actually still quite well

Customer review rating 4.2/5

Andreas T. Business - 08/10/2019 AccorHotels review

Very nice bed, not too soft nor too hard. Very good shower pressure and water quality, very difficult to find in Bali. Nice wood floor. Room looks old and when we enter the room, we can smell the 'old' stuff.

Uncomfortable

Customer review rating 4.2/5

E. Friends - 07/10/2019 AccorHotels review

The atmosphere and decoration of the bedroom does not give a sense of comfort The breakfast is not too good

Service in breakfast poor and room cleaning must improved

Customer review rating 4.2/5

Petrus A. Families - 23/09/2019 AccorHotels review

Service in brakfast and room cleaning must improved... staf in breakfast very slowly and make egg is poor quality

Dear Petrus a., Thank you for taking the time to tell us about your experience at the Mercure Bali Harvestland Kuta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sussy Rosiani Front Office Manager
Customer review rating 4.2/5

Rune S. K. Solo - 20/09/2019 AccorHotels review

Great staff! Special, Sussie - Manager, Danny - vice Manager Dara - Supervisor Muslim - bell boy I feel all your staff is great! But special those 4 name I have wrote down. The room was clean and good :-) Nice pool :-) Friendly staff at restaurant :-)

Dear Rune K., We very much appreciate your comments regarding your stay at the Mercure Bali Harvestland Kuta. Also the staff name are mentioned. It is always a pleasure to receive positive feedback from the restaurant and the housekeeping as well. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sussy Rosiani Front Office Manager

Not prepare well

Customer review rating 4.2/5

Youdi M. Friends - 10/09/2019 AccorHotels review

I bring my team, and they get first the room instead of me, why? because the hotel not prepare my room, 3 days before I stay, I got email form hotel, should be they know my arrival, 7 years ago I always used tis hotel for meeting and bring group but not today... the towel need maintain, and the second day, they don't change my bath towel thanks

Dear Youdi m., Warmest Greeting from Mercure Bali Harvestland Kuta, Firstly, We would like to thank you for taking time to share the feedback during stay in Mercure Bali Harvestland Kuta, On hehalf of Mercure Bali Harvestland Kuta, please accept our sincerely apologize regarding your experienced which did not meet your expectation, please be assured that your comments had been share to our department concern and we have taking serious action to make sure that the such case would be not happen anymore, In regards of the rooms ready, We do apologized since we don't have more available of room upgrade and we have to make sure all the elite member will get their soft benefit of rooms upgrade, At that time the last guest from elite member also just checked out from the room and we prepared the room as well as we provide with the special amenities in the room. We do apology for the uncomfortable stay and please be assured that the feedback would be evaluation for our entire team to ensure that every guest would have feel comfortable and enjoy during staying in our hotel. If you have any further questions or comments regarding this matter, please feel free to discuss it with us by email in… or reach us in phone number +6… Once again, thank you again for bringing this up and please accept my apologies for this disappointment. We’re looking forward to see you again in our hotel. Sincerely, Sussy Rosiani Front Office Manager

Very nice hotel close to everything and with amazing staff

Customer review rating 4.2/5

Ralf J. F. Business - 08/09/2019 AccorHotels review

The hotel itself is very nice, it has a good sized pool, decent restaurant, large rooms and amazingly helpful and friendly staff. Everyone was so nice and polite and accommodating. My only criticism on the hotel would be the very poorly equipped gym and the fact the hotel is located 2 blocks from a mosque which means you'll be woken up quite early every day or throughout the day if you work on EU shifts.

Dear Ralf F., We very much appreciate your comments regarding your stay at the Mercure Bali Harvestland Kuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regards of the Gym centre , Kindly we wil improved the equipped as well. To be improved our hotel facilities offered to our lovely guest . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sussy Rosiani Front Office Manager

Very nice hotel close to everything and with amazing staff

TripAdvisor rating 4.0/5

rf3333 Business - 07/09/2019 TripAdvisor review

The hotel itself is very nice, it has a good sized pool, decent restaurant, large rooms and amazingly helpful and friendly staff. Everyone was so nice and polite and accommodating. My only criticism on the hotel would be the very poorly equipped gym and the fact the hotel is located 2 blocks from a mosque which means you'll be woken up quite early every day or throughout the day if you work on EU shifts.

Dear Mr. rf3333, Warmest Greeting from Mercure Bali Harvestland Kuta, I do thank you very much for sharing your review on us in regards of your recent stay in Mercure Bali Harvestland Kuta. Your feedback is truly valuable for us. It is our rewarding to learn that you have enjoyable and particularly impressed with the service provided from our team. Your kind compliment feedback will definitely to be shared and will motivate all of our entire team to keep improve and continuously strive for the quality of service excellence. In regards of our gym center condition, please accept my sincerely apologize for the inconvenience caused, please be assured that your constructive feedback would be our main concern and I will personally review it with the team to further improve on our hotel facilities, I hope we will have opportunity to serve you again in our home and when your travel plans bring you back to Bali, please do contact us directly at info@mercurebaliharvestland.com or reach us on phone number + 62 361 750483 so we could assist you directly, Sincerely, Soewarno Sammy GM Mercure Bali Harvestland Kuta Hotel

Inexpensive but pleasant

TripAdvisor rating 4.0/5

aquarian1935 Friends getaway - 07/09/2019 TripAdvisor review

After two thirds of our holiday at Seminyak and Candi Dasa we spent our final six night at this Hotel. Appeared to be usual Mercure standard but we found some drawbacks. Service and counter staff very pleasant and helpful. Restaurant capable and will go out of their way to satisfy customers, Manage during our stay was Cintra. Rooms areas expected, but definitely lacking in housekeeping capabilities. We had to call and get toilet cleaned and mosquitos removed from room. The whole Hotel is let down with poor housekeeping throughout, PITY. Location seemed a long way from Kuta but there are three free shuttles per day to drop you off at whichever Mall or beach you want. Getting home is your responsibility. Discovered after the first day that there is a Galleria duty free and Shopping Mall with Hypermarket and good quality shops as well as food outlets, all about 15 minutes walk, but beware of NO FOOTPATHS and oncoming motorway traffic. Good convenience store with snacks and coffees etc just 5 inutes walk to the right as you leave the hotel. Pool facilities were adequate, but a second umbrella was aquired for the four loungers beside the pool. In six days we did not see any activity to clean or vacuum the pool, consequently there is a lot of built up sand and leaves etc resting on the floor. With goggles the pool shows a need for a constant clean. Hotel is not what we expect for Mercure Hotel., needs a major makeover to continue with Mercure name. Our stay was pleasant and we praise, Front of House, Restaurant staff, Kitchen staff........definitely not housekeeping or management,

Dear Mr. Aquarian1935, Warmest Greeting from Mercure Bali Harvestland Kuta, I do thank you very much for sharing your review on us in regards of your recent stay in Mercure Bali Harvestland Kuta. Your feedback is truly valuable for us. It is our rewarding to learn that you have enjoyable and particularly impressed with the service provided from our team. Your kind compliment feedback will definitely to be shared and will motivate all of our entire team to keep improve and continuously strive for the quality of service excellence. In regards of our housekeeping team services and some hotel facility condition, please accept my sincerely apologize for the inconvenience caused, please be assured that your constructive feedback would be our main concern and I will personally review it with the team to further improve on our hotel facilities. I hope we will have opportunity to serve you again in our home and when your travel plans bring you back to Bali, please do contact us directly at info@mercurebaliharvestland.com or reach us on phone number + 62 361 750483 so we could assist you directly, Sincerely, Soewarno Sammy GM Mercure Bali Harvestland Kuta Hotel

Great access yet some loud guests

Customer review rating 4.2/5

Ro… Business - 06/09/2019 AccorHotels review

The hotel is located in a great and accessible location in Kuta, yet some 10 or so loud male guests hanging around in the hotel corridor, smoking and laughing and keeping their doors open disturbed my night sleep. I even woke up at 2 am due to their noises. Complained at the reception and security did help (but not after 2 times during the night).

Dear S.S. Salim, Thank you for taking the time to tell us about your experience at the Mercure Bali Harvestland Kuta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, to improved our services . Regarding the noise, we do apologized that time we have a groups are stayed also.And we have makesure no more noise at the coridor. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sussy Rosiani Front Office Manager

Average Stay

Customer review rating 4.2/5

Shannon D. Solo - 03/09/2019 AccorHotels review

When I first arrived the room was filled with quite a smelly cigarette Damp musky smell, I asked if I was able to move rooms however was told I would need to wait(which I was happy with) a few minutes later I had someone bring an Air Freshener to the Room to assist with the smell which helped but only for a short time so I just let it be.. One other downside was the small pillows which are laid on the sleeping pillows were very dirty and had a strong smell of sweat and dirt. Overall my stay was fine but a few things to work on with the cleanliness of the rooms.

Dear Shanon D., Warmest Greeting from Mercure Bali Harvestland Kuta, Firstly, We would like to thank you for taking time to share the feedback during stay in Mercure Bali Harvestland Kuta, On hehalf of Mercure Bali Harvestland Kuta, please accept our sincerely apologize regarding your experienced which did not meet your expectation, please be assured that your comments had been share to our department concern and we have taking serious action to make sure that the such case would be not happen anymore, In regards of the pillow smelly, we have been coordinated with the Housekeeping Manager to be improved in a future and we have communicated also with the laundry team as well. Once again, thank you again for bringing this up and please accept my apologies for this disappointment. We’re looking forward to see you again in our hotel. Sincerely, Sussy Rosiani Front office Manager

Great Stayover for Transit Visitors

TripAdvisor rating 4.0/5

Gerald P Friends getaway - 19/08/2019 TripAdvisor review

The hotel is within walking distance to shops, factory outlets and shopping malls. The staff were very friendly and helpful. As a Platinum member, i was offer a complimentary ride to the international airport which i am very happy. The room ambiance is very relaxing and i had a very good sleep because the bed is very comfortable. Overall, i can say the hotel has everything i ask for.

Dear Mr. Gerald P, Warmest Greeting from Mercure Bali Harvestland Kuta, I do thank you very much for sharing your review on us in regards of your recent stay in Mercure Bali Harvestland Kuta. Your feedback is truly valuable for us. It is our rewarding to learn that you have enjoyable and particularly impressed with the service provided from our team. Your kind compliment feedback will definitely to be shared and will motivate all of our entire team to keep improve and continuously strive for the quality of service excellence. I hope we will have opportunity to serve you again in our home and when your travel plans bring you back to Bali, please do contact us directly at info@mercurebaliharvestland.com or reach us on phone number + 62 361 750483 so we could assist you directly, Sincerely, Soewarno Sammy GM Mercure Bali Harvestland Kuta Hotel

Good location

Customer review rating 4.2/5

Anonymous Families - 15/08/2019 AccorHotels review

Good location, friendly staff

Dear Dewi L., We very much appreciate your comments regarding your stay at the Mercure Bali Harvestland Kuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sussy Rosiani Front Office Manager

It's a good chance for me to stay at your hotel in that time.

Customer review rating 4.2/5

D Business - 08/08/2019 AccorHotels review

Well, overall it's a good chance for me to stay at your hotel for 3 days 2 nights. I liked the room where I stayed but I hope you can fix problem about the tap or smth which related with it because at that time the bathroom was flooded. I knew one of your employee had mop it up but it didn't enough. Then I hope you can tell your employee to smile when they met with the guest. Thank you.

Dear Ida Ayu Putu A., Thank you for taking the time to tell us about your experience at the Mercure Bali Harvestland Kuta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sussy Rosiani Front Office Manager

satisfied

Customer review rating 4.2/5

Multazam K. Friends - 08/08/2019 AccorHotels review

I am satisfied with your service at the Mercure Bali Hotel

Dear Multazam K., We very much appreciate your comments regarding your stay at the Mercure Bali Harvestland Kuta. It is really a pleasure to know that you are satisfied with our service. Thank you for having attention to mention your stay impression towards our team member, We believe that your great compliment may encourage our team to continue delivering quality service to our guest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sussy Rosiani Front Office Manager

harvestland failure

Customer review rating 4.2/5

Barry H. Families - 26/07/2019 AccorHotels review

Dissapointed, could not use the bar or lounge, food quality has gone down, toaster at breakfast is bad. Welcome drink is only for juice or tea/coffee, firstly your orange juice is not fresh juice and I do not drink tea/coffee at that time of the day. Therefore the welcome drink voucher is useless, other hotels at least offer beer. The price of using the shuttle is also too high, taxi is much cheaper, it has also become less convenient due to having to travel the whole way up the roundabout just to get to Kuta or to Sunset road. We have been using your hotel for years, but, now the time has come to move to a different hotel.

Dear Mr. Barry Haxter, Warmest Greeting from Mercure Bali Harvestland Kuta, Firstly, We would like to thank you for taking time to share the feedback during stay in Mercure Bali Harvestland Kuta, On hehalf of Mercure Bali Harvestland Kuta, please accept our sincerely apologize regarding your experienced which did not meet your expectation, please be assured that your comments had been share to our department concern and we have taking serious action to make sure that the such case would be not happen anymore, In regards of the of breakfast, Since we received the feedbacks we have taken action directly with our Executive chef with group discussion. We do apology for the uncomfortable stay and please be assured that the feedback would be evaluation for our entire team to ensure that every guest would have feel comfortable and enjoy during staying in our hotel. If you have any further questions or comments regarding this matter, please feel free to discuss it with us by email in… or reach us in phone number +6… Once again, thank you again for bringing this up and please accept my apologies for this disappointment. We’re looking forward to see you again in our hotel. With Our Best Regards, Sussy Rosiani Front Office Manager

Awesome

Customer review rating 4.2/5

Anonymous Business - 21/07/2019 AccorHotels review

It was a gerat experience stayed at mercure harvestland.

Dear Rudy Y., Warmest Greeting from Mercure Bali Harvestland Kuta, We’re so pleased that you have been choosen Mercure Bali Harvestland Kuta as the places to stay during your trip and we would like to say thank you for taking time to share your feedback. Your feedback is truly value for us. and we hope your next visit will be as pleasant as the previous one. Sincerely, Sussy Rosiani Front Office Manager

Staff were great, room not so much

Customer review rating 4.2/5

Andre Couples - 29/06/2019 AccorHotels review

The staff were very friendly and helpful, and we cannot thank the security staff enough for their help with crossing the road several times! The room was nice but didn't have much in the way of sound insulation. We could easily hear noises and talking from people in the hallway, next room and outside. It didn't help that the window mechanism was broken and prevented the window from shutting properly. The biggest grievance was (admittedly not the hotel's fault as such) that ridiculously early in the morning the speaker from the mosque was blaring directly at our room. It was stupidly loud and annoying. I would have thought that better sound insulation would have been put in the rooms because of that. The food and drink was very good, but the shower was pretty hopeless as the showerhead didn't want to stay up. The place was better than other accommodation we stayed at in Bali, but I wouldn't rate it 4 star.

Everything ok

Customer review rating 4.2/5

Vinna S. Families - 19/06/2019 AccorHotels review

The room is comfort, nice decorate with flower makes me happy. Most of staff friendly Variant of breakfast menu is okay but must give attention the hygienis food cause so many dragonflies in area. Tq nice stay in your hotel.

Dear Vinna S., We very much appreciate your comments regarding your stay at the Mercure Bali Harvestland Kuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sussy Rosiani Front Office Manager

bad service

Customer review rating 4.2/5

S. Families - 05/06/2019 AccorHotels review

no hair dryer in my room and no showercap because out of stock then the towels is so dirty even i got the broken mug in my room. the staffs didnt know about the facilities in this hotel. such a bad experience.

Dear S. Stella, Firstly, We would like to thank you for taking time to share the feedback during stay in Mercure Bali Harvestland Kuta, On hehalf of Mercure Bali Harvestland Kuta, please accept our sincerely apologize regarding your experienced which did not meet your expectation, please be assured that your comments had been share to our department concern and we have taking serious action to make sure that the such case would be not happen anymore, In regards of the guest amanities, Since we received the feedbacks we have taken action directly with our Executive Houskeeping. We do apology for the uncomfortable stay and please be assured that the feedback would be evaluation for our entire team to ensure that every guest would have feel comfortable and enjoy during staying in our hotel. If you have any further questions or comments regarding this matter, please feel free to discuss it with us by email in… or reach us in phone number +6… Once again, thank you again for bringing this up and please accept my apologies for this disappointment. We’re looking forward to see you again in our hotel. Sincerely, Sussy Rosiani Front Office Manager

Nice Stay

Customer review rating 4.2/5

Intan P. R. Business - 21/05/2019 AccorHotels review

I have a comfortable stay and nice experience at Mercure Hotel Kuta Harvestland. But I didn't find any bathrobe in the toilet or in the closet. And I really regret it that I didn't have the chance to swim there during my stay because I didn't bring my swimsuit. I found that the wall by the glass window in the stairway and on the wall by the stair itself is dusty, and it wasn't very good for health and appearance. I hope the dusty wall can be cleaned regularly. However, I really enjoy my room there. It is very neat, clean and comfortable.

Dear Intan Putri R., We’re so pleased that you have been choosen Mercure Bali Harvestland Kuta as the places to stay during your trip and we would like to say thank you for taking time to share your feedback. Your feedback is truly value for us. It is really a pleasure to know that you are satisfied with our service. Thank you for having attention to mention your stay impression towards our team member, We believe that your great compliment may encourage our team to continue delivering quality service to our guest. Once again, thank you for sharing your feedback and we’re looking forward to welcoming you again on the next visit in the future, Should you need any assistance, please feel free contact us directly by email in… or reach us in phone number +6…. Sincerely, Sussy Rosiani Front Office Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in denpasar