Mercure Bali Harvestland Kuta 4 stars

TripAdvisor rating 4.0/5 424 reviews
Mercure Bali Harvestland Kuta
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Hotel extras

  • Easy access and Close to Ngurah Rai International Airport

  • Near Mall Bali Galleria, duty free shops, factory outlets, some 15 min away from Kuta beach

  • Business Hotel with a spacious Ballroom

  • Lovely Hotel with Friendly Staff, Beautiful terrace and outdoor pool

  • Free WIFI and Shuttle to Kuta beach

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Air conditioned
  • NGURAH RAI
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
Leisure and activities
  • Natural swimming pool
  • Fitness centre
  • Massage
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Bali Harvestland Kuta

Jl. By Pass Ngurah Rai No. 8
Simpang Siur Kuta
80361
denpasar
indonesia

Tel: +62361750483

Fax: (+62)361/750482

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    NGURAH RAI At 3.2km / 1.99 miles - Shuttle paying

GPS :-8.727332, 115.180763

Our accommodations

Superior Room with King Bed

  • Max. number of persons: ‌3
  • Area: From 24
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • TV room service ordering(...)

Superior Room with twin beds

  • Max. number of persons: ‌3
  • Area: From 24
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • TV room service ordering(...)

Our restaurants and bars

ROOTS RESTAURANT

Type of cuisine: International

Our restaurant at Mercure Bali Kuta Harvestland, the Coffeeshop, has stylish ambiance and is renowned for its exquisite cuisine and an impressive menu selection.

Lunch

00:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

05:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HARVESTLAND CLUB LOUNGE

Photo non contractuelle / Strictly non binding

Satisfy your taste buds with an impressive selection of light bites and snacks available at Harvestland Club Lounge. The modern and stylish club lounge is a perfect atmosphere to chill out while enjoying a wide selection of Mocktails and Cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 400 m²

  • Maximum capacity: 360 people

  • Maximum banquet capacity: 190 people

Find out more

Our guest reviews for
Mercure Bali Harvestland Kuta

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,016 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

424 reviews

Staff were great, room not so much

Customer review rating 4.2/5

Andre Couples - 29/06/2019 AccorHotels certified review

The staff were very friendly and helpful, and we cannot thank the security staff enough for their help with crossing the road several times! The room was nice but didn't have much in the way of sound insulation. We could easily hear noises and talking from people in the hallway, next room and outside. It didn't help that the window mechanism was broken and prevented the window from shutting properly. The biggest grievance was (admittedly not the hotel's fault as such) that ridiculously early in the morning the speaker from the mosque was blaring directly at our room. It was stupidly loud and annoying. I would have thought that better sound insulation would have been put in the rooms because of that. The food and drink was very good, but the shower was pretty hopeless as the showerhead didn't want to stay up. The place was better than other accommodation we stayed at in Bali, but I wouldn't rate it 4 star.

Everything ok

Customer review rating 4.2/5

Vinna S. Families - 19/06/2019 AccorHotels certified review

The room is comfort, nice decorate with flower makes me happy. Most of staff friendly Variant of breakfast menu is okay but must give attention the hygienis food cause so many dragonflies in area. Tq nice stay in your hotel.

Dear Vinna S., We very much appreciate your comments regarding your stay at the Mercure Bali Harvestland Kuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sussy Rosiani Front Office Manager

bad service

Customer review rating 4.2/5

S. Families - 05/06/2019 AccorHotels certified review

no hair dryer in my room and no showercap because out of stock then the towels is so dirty even i got the broken mug in my room. the staffs didnt know about the facilities in this hotel. such a bad experience.

Dear S. Stella, Firstly, We would like to thank you for taking time to share the feedback during stay in Mercure Bali Harvestland Kuta, On hehalf of Mercure Bali Harvestland Kuta, please accept our sincerely apologize regarding your experienced which did not meet your expectation, please be assured that your comments had been share to our department concern and we have taking serious action to make sure that the such case would be not happen anymore, In regards of the guest amanities, Since we received the feedbacks we have taken action directly with our Executive Houskeeping. We do apology for the uncomfortable stay and please be assured that the feedback would be evaluation for our entire team to ensure that every guest would have feel comfortable and enjoy during staying in our hotel. If you have any further questions or comments regarding this matter, please feel free to discuss it with us by email in… or reach us in phone number +6… Once again, thank you again for bringing this up and please accept my apologies for this disappointment. We’re looking forward to see you again in our hotel. Sincerely, Sussy Rosiani Front Office Manager

Nice Stay

Customer review rating 4.2/5

Intan P. R. Business - 21/05/2019 AccorHotels certified review

I have a comfortable stay and nice experience at Mercure Hotel Kuta Harvestland. But I didn't find any bathrobe in the toilet or in the closet. And I really regret it that I didn't have the chance to swim there during my stay because I didn't bring my swimsuit. I found that the wall by the glass window in the stairway and on the wall by the stair itself is dusty, and it wasn't very good for health and appearance. I hope the dusty wall can be cleaned regularly. However, I really enjoy my room there. It is very neat, clean and comfortable.

Dear Intan Putri R., We’re so pleased that you have been choosen Mercure Bali Harvestland Kuta as the places to stay during your trip and we would like to say thank you for taking time to share your feedback. Your feedback is truly value for us. It is really a pleasure to know that you are satisfied with our service. Thank you for having attention to mention your stay impression towards our team member, We believe that your great compliment may encourage our team to continue delivering quality service to our guest. Once again, thank you for sharing your feedback and we’re looking forward to welcoming you again on the next visit in the future, Should you need any assistance, please feel free contact us directly by email in… or reach us in phone number +6…. Sincerely, Sussy Rosiani Front Office Manager

Lovely stop over

Customer review rating 4.2/5

Liz Solo - 10/05/2019 AccorHotels certified review

Nice place to relax and to return to after a day of sightseeing.

Dear Elizabeth T., We’re so pleased that you have been choosen Mercure Bali Harvestland Kuta as the places to stay during your trip and we would like to say thank you for taking time to share your feedback. Your feedback is truly value for us. It is really a pleasure to know that you are satisfied with our service. Thank you for having attention to mention your stay impression towards our team member, We believe that your great compliment may encourage our team to continue delivering quality service to our guest. Once again, thank you for sharing your feedback and we’re looking forward to welcoming you again on the next visit in the future, Should you need any assistance, please feel free contact us directly by email in… or reach us in phone number +6…. With Our Best Regards, Sussy Rosiani Front Office Manager

I had a great experience.

Customer review rating 4.2/5

J. D. Solo - 06/05/2019 AccorHotels certified review

I had a great experience at the hotel the staff were extremely friendly,helpful and polite. I think the breakfast could have been better though. The room was very clean. I would definitely stay there again.

Dear D. J., We very much appreciate your comments regarding your stay at the Mercure Bali Harvestland Kuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sussy Rosiani Front Office Manager

Poorly maintained and less clean hotel

Customer review rating 4.2/5

Bobby H. Business - 15/04/2019 AccorHotels certified review

Check-in was good, staff was friendly enough, only unfortunate condition of the room was poorly maintained, bed linen was rather dirty and pillows smelled. For breakfast the menu variations are not good and the taste is only standard. Overall I'm not satisfied staying there.

Dear Boby H., Thank you for taking the time to tell us about your experience at the Mercure Bali Harvestland Kuta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sussy Rosiani Front Office Manager

Awesome

Customer review rating 4.2/5

Felix H. Business - 04/04/2019 AccorHotels certified review

Nice staff and good location.

Dear Felix H., We’re so pleased that you have been choosen Mercure Bali Harvestland Kuta as the places to stay during your trip and we would like to say thank you for taking time to share your feedback. Your feedback is truly value for us. It is really a pleasure to know that you are satisfied with our service. Thank you for having attention to mention your stay impression towards our team member, We believe that your great compliment may encourage our team to continue delivering quality service to our guest. Once again, thank you for sharing your feedback and we’re looking forward to welcoming you again on the next visit in the future, Should you need any assistance, please feel free contact us directly by email in… or reach us in phone number +6…. With Our Best Regards, Management and Team Mercure Bali Harvestland Kuta

Cannot rest well due tue bed squeak and noise from. The mosque and fire alarm.

Customer review rating 4.2/5

Nico V. I. Business - 26/03/2019 AccorHotels certified review

The crew was helpful and nice Food service is good Bed condition are poorly maintained. Squeaky a lot. Cannot sleep. Room is not well sound proof. The mosque noise is very loud and shocking. Plus fire Alarm error rang how many times

Dear Nico Victoria I., Thank you for being our loyalty member. We’re so pleased that you have been choosen Mercure Bali Harvestland Kuta as the places to stay during your trip and we would like to say thank you for taking time to share your feedback. Your feedback is truly value for us. In regards of the squeaky bed inthe room and the fire alarm error, since the feedback we received we have taken action directly with our Executive Housekeeper and Front Office Manager by carry out the hospitality training refreshment in regards for room assignment and conducting a routine briefing to avoid such inconvenience cause to the guest in the future. We do apology for this inconvenience and please be assured that the feedback would be evaluation for our entire team to ensure that every guest would have feel comfortable and enjoy during staying in our hotel. Once again, thank you for sharing your feedback and we’re looking forward to welcoming you again on the next visit in the future, Sincerely, Sussy Rosiani Front Office Manager

Exceptional value for money

Customer review rating 4.2/5

Allan B. R. 3. 1. -. 2. M. 2. Business - 25/03/2019 AccorHotels certified review

The friendliest people I have encountered in a life time of travel. The hotel was 10 minutes from airport and 10 minutes from Kuta Beach, making it ideal for a business or pleasure stay. The room was large, clean, well maintained and fully serviced. I used the attractive swimming pool, and took advantage of free shuttles into Kuta Beach a few times. I will stay here next time I am in Bali and highly recommend it for anyone not requiring to stay immediately adjacent to the beach. Nearby were handy restaaurants and shops,

Dear Allan B., We very much appreciate your comments regarding your stay at the Mercure Bali Harvestland Kuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sussy Rosiani Front Office Manager

Nice Experience

Customer review rating 4.2/5

S. Couples - 23/03/2019 AccorHotels certified review

It wasn't a Honeymoon special though, it was well kept Hotel with Good services and warm staff.

Dear Roy S., We very much appreciate your comments regarding your stay at the Mercure Bali Harvestland Kuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sussy Rosiani Front Office Manager

The services was not good

Customer review rating 4.2/5

Umar Business - 23/03/2019 AccorHotels certified review

Cleaning Service Your cleaning service was throwing my things which I put in a proper way and actually I still use it Breakfast 1. Your smoking area was not cleaned up properly. 2. Puddle were not dried 3. Spoon and fork was not put on the table 4. Your waitress was not offering us coffee and tea 3. Internet conection Your internet connection was poor My overall feedback: Mercure hotels have a good repution in Indonesia. And I was surprise that your retail price is cheap compared to another mercure. But the result of low price is effected to your services. Mercure known as a 4 stars hotel and everyone knows the retail price is not cheap as you offered So please put your standard services as a 4 stars hotel like. Thank you and regards, Umar Saleh D.

Dear Umar D., Thank you for being our loyalty member. We’re so pleased that you have been choosen Mercure Bali Harvestland Kuta as the places to stay during your trip and we would like to say thank you for taking time to share your feedback. Your feedback is truly value for us. It is really a pleasure to know that you are satisfied with our service. Thank you for having attention to mention your stay impression towards our team member, We believe that your great compliment may encourage our team to continue delivering quality service to our guest. In regards of the service at the restaurant, in even our breakfast with self service buffet. Since the feedback we received we have taken action directly with our Food and Beverage Manager by carry out the hospitality training refreshment in regards for service assisting and conducting a routine briefing to avoid such inconvenience cause to the guest in the future. Once again, thank you for sharing your feedback and we’re looking forward to welcoming you again on the next visit in the future, With My Best Regards, Sussy Rosiani Front Office Manager

At least the staf tried to be nice

Customer review rating 4.2/5

T. Business - 19/03/2019 AccorHotels certified review

You have to improve the isolation. Wakimg up at 5.15 with the feeling that it is in your room. No descent coffee

Dear Hans Erik T., Thank you for taking the time to tell us about your experience at the Mercure Bali Harvestland Kuta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sussy Rosiani Front Office Manager

Not really happy breakfast

Customer review rating 4.2/5

Jimmy W. Business - 07/03/2019 AccorHotels certified review

Nice bed room, not nice breakfast room.

Dear Jimmy W., Firstly, We would like to thank you for taking time to share the feedback during stay in Mercure Bali Harvestland Kuta, On behalf of Mercure Bali Harvestland Kuta, please accept our sincerely apologize regarding your experienced which did not meet your expectation, please be assured that your comments had been share to our department concern and we have taking serious action to make sure that the such case would be not happen anymore, In regards of the breakfast menu variation we have discussion with our Executive Chef to improve the variation of breakfast especially for the western menu. If you have any further questions or comments regarding this matter, please feel free to discuss it with us by email in… or reach us in phone number +6… Once again, thank you again for bringing this up and please accept my apologies for this disappointment. We’re looking forward to see you again in our hotel. With Our Best Regards, Sussy Rosiani Front Office Manager

Short biz trip

Customer review rating 4.2/5

Agus J. Business - 03/03/2019 AccorHotels certified review

It was good

Dear Agus J., We very much appreciate your comments regarding your stay at the Mercure Bali Harvestland Kuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sussy Rosiani Front Office Manager

Good value for money

Customer review rating 4.2/5

Anonymous Solo - 27/01/2019 AccorHotels certified review

I booked the room because I had some time to spend before my flight and I wanted to take a shower and rest. The hotel is conveniently located close to the airport. The hotel served its purpose well. The staff is friendly enough, but seems a bit chaotic at times. The Accor welcome drink selection was very limited. Maybe include something like a Virgin Mojito and/or some other mocktails in the list of choices? For the spa: the ladies were very friendly, but it felt a bit strange to have a spa in what are essentially normal hotel rooms, without a “proper” reception etc. That all said, the hotel offers good value for money and I will probably come again if I need to relax before my flight.

Dear Jurrien S., We very much appreciate your comments regarding your stay at the Mercure Bali Harvestland Kuta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sammy Soewarno General Manager

Fine !!!

Customer review rating 4.2/5

Hanna Families - 09/01/2019 AccorHotels certified review

Stay for 5 nites for new year, upgraded, room was standart with pool access, old dated but it was fine. Breakfast taste good. Staff was nice and helpfull. The only thing that need to improve is the pool. The pool water was dirty, perhaps so many swimmers on that time. Hope it will more clean next time.

Outstanding

Customer review rating 4.2/5

John C. Friends - 30/12/2018 AccorHotels certified review

Clean rooms, freindly and efficient staff. Bountiful buffet breakfast and solid Indonesian food for dinner as well. The only downside is that it's hard to cross the road to walk to the beach. But for the price it's definitely worth it. Next time we'll get a Rojek.

I stayed for relatively short time, merely two nights, and spent most of the time for prearranged program.

Customer review rating 4.2/5

Sugeng W. Business - 10/12/2018 AccorHotels certified review

The room is good, and the foods are good as well.

pleasant and refreshing, with excellent staff.

Customer review rating 4.2/5

Bruce R. M. Solo - 24/11/2018 AccorHotels certified review

i found the stay was better than I had expected.The staff were friendly and service was good. enjoyed the food greatly. prices were reasonable for the quality and type. room was clean and all functioning,i could not fault my stay. I iked not being in the loud touristy area, and your hotel met my needs and type of person I am. staff were always pleasant and courteous and attentive. Enjoyed the ceremony and traditional dance, appreciated the respect of custom/culture that is missing in other places . I am due to return for further dental work(the reason for my visit) in 6 months and will be definitely staying with you again(bookings permitting off coarse). thankyou for my stay.

Dear Mr. Bruce m., Warmest Greeting from Mercure Bali Harvestland Kuta, We’re so pleased that you have been choosen Mercure Bali Harvestland Kuta as the places to stay during your trip and we would like to say thank you for taking time to share your feedback. It is really a pleasure to know that you are satisfied with our service. Thank you for having attention to mention your stay impression towards our team member, We believe that your great compliment may encourage our team to continue delivering quality service to our guest. Once again, thank you for sharing your feedback and we’re looking forward to welcoming you again on the next visit in the future, Should you need any assistance, please feel free contact us directly by email in… or reach us in phone number +6…. Sincerely Yours, Wayan Wiranti Front Office Manager
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