ibis budget Mantes la Jolie Sully 2 stars

TripAdvisor rating 3.0/5 205 reviews
ibis budget Mantes la Jolie Sully
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Room 1

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Children's age
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When making a booking at this hotel:

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  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

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Hotel extras

  • 80 rooms for 1, 2 or 3 people

  • Enclosed, lit, paying and secure car park available

  • 30 minutes from Paris (direct link with Saint-Lazare train station)

  • Close to the A13 highway

  • Watersports venue 2 minutes from the hotel offering rowing, canoeing and kayaking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 5.00 EUR
  • Languages spoken at the hotel
  • Reception open 24 hours a day
Catering
  • Breakfast
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

ibis budget Mantes la Jolie Sully

19 Boulevard de Sully
78201
mantes la jolie
france

Tel: +33892701262

Fax: (+33)1/30336490

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    AEROPORT CHARLES DE GAULLE At 75km / 46 miles

GPS :48.99667, 1.67667

Our accommodations

Triple room with a double bed and a bunk bed.

  • Max. number of persons: x3
  • Wireless internet in your room
  • Business Desk(...)

Double room with one double bed for up to 2 people.

  • Max. number of persons: x2
  • Wireless internet in your room
  • Business Desk(...)

Family Room

  • Max. number of persons: x4
  • Wireless internet in your room
  • Business Desk(...)

TRIPLE - Room for 3 people with 2 single beds. and 1 bunk bed.

  • Max. number of persons: x3
  • Wireless internet in your room
  • Business Desk(...)

Our guest reviews for
ibis budget Mantes la Jolie Sully

100% genuine reviews from our guests

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AccorHotels Rating 3.4/5

757 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.0/5

205 reviews

Compromised by guest behaviour

Customer review rating 3.4/5

Anonymous Business - 03/04/2019 AccorHotels certified review

As usual my stay was what I expect from a budget hotel but on this occasion there was a great deal of noise from other guests. This seemed to come from a party in another room for several hours from midnight until 4:00 am. It is disappointing that no action was taken by staff to prevent this

Dear CHRIS B., Thank you for taking the time to tell us about your experience at the ibis budget Mantes-la-Jolie Sully. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Bien

Customer review rating 3.4/5

Martins Business - 20/03/2019 AccorHotels certified review

Hotel correct

Madame/Monsieur F., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Mantes-la-Jolie Sully. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

Morning front desk was not helpful

Customer review rating 3.4/5

Bouchaib Z. Business - 03/03/2019 AccorHotels certified review

I suppose to stay 3days I stayed only 2 days because the shower was broken and the room was not clean . I paid for 3 days and I would like you to refund me one day. Thank you

Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

It's ok, but the WiFi

Customer review rating 3.4/5

Lambertax Business - 15/12/2018 AccorHotels certified review

Nice little Hotel, very convenient for a fiew nights at 50km from Paris. It's cheap, the staff is very kind and efficient. The all-you-can-eat breakfast is more than enough. Two things to review: the magnetic keys of the rooms or the parking are demagnetized permanently, and the WiFi is totally under dimensionen for the size of this hotel.

Dear AXEL L., We very much appreciate your comments regarding your stay at the ibis budget Mantes-la-Jolie Sully. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good for a short night post-wedding.

Customer review rating 3.4/5

Anonymous Couples - 01/10/2018 AccorHotels certified review

The hotel was clean and adequate. Nothing special, but comfortable enough for a brief stay.

Dear BEVERLY H., We very much appreciate your comments regarding your stay at the ibis budget Mantes-la-Jolie Sully. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Worst hotel i have ever been in

Customer review rating 3.4/5

Blaine P. Families - 20/09/2018 AccorHotels certified review

Rooms the rooms were dirty and smoky… My wife had to take her puffer because she has asthma because of the smoke… I’ve already sent I Complaint email

Dear BLAINE p., Thank you for taking the time to tell us about your experience at the ibis budget Mantes-la-Jolie Sully. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

I'll present a ACCORD HOTELS web reservation system

TripAdvisor rating 3.0/5

X510YUcarlosp Family - 14/09/2018 TripAdvisor review

There was a problem: there is no possibility to request sleep room adapted to handicapped persons. Otherwise the phone request always is ignored by the hotel front desk... The question only should be solved (if possible) at the check in what wasn't a good system!

Sir, We thank you for taking the time to write to us following your stay at ibis budget Mantes-la-Jolie Sully. Ibis Budget hotels are keen to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary measures have been implemented to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your confidence during a future stay. We look forward to welcoming you soon, and we ask you to believe, Sir, in the expression of our best wishes.

Hotel desperately needs renovations.

Customer review rating 3.4/5

Anonymous Business - 12/09/2018 AccorHotels certified review

Staff friendly and helpful, room not up to scratch. Holes burnt everywhere, everything old and overused.

Dear JACOBUS B., Thank you for taking the time to tell us about your experience at the ibis budget Mantes-la-Jolie Sully. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

CLEAN, FRIENDLY and helpful STAFF, largely satisfied but with a few shortcomings.

Customer review rating 3.4/5

Mohamed P. Families - 03/09/2018 AccorHotels certified review

good

Dear MOHAMED P., We very much appreciate your comments regarding your stay at the ibis budget Mantes-la-Jolie Sully. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Satisfactory

Customer review rating 3.4/5

Maria H. Families - 27/08/2018 AccorHotels certified review

The bed was not made up for the third person. The room was basic and clean as would be expected for the price. Couldn’t leave window open to let air in because it was too noisy. A fan would be useful in hot weather. Breakfast was fine.

Dear MARIA H., We very much appreciate your comments regarding your stay at the ibis budget Mantes-la-Jolie Sully. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Clean room, good space for a family room, noisy area

Customer review rating 3.4/5

Anonymous Families - 09/08/2018 AccorHotels certified review

We were welcomed by a very friendly employee, had a clean room with enough space for 4 people, good breakfast. Only “critic” : very noisy area and because of the heat we had to keep the window open.

Dear Marika S., We very much appreciate your comments regarding your stay at the ibis budget Mantes-la-Jolie Sully. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not very confortable, but ok with Price / quality

Customer review rating 3.4/5

Boris Friends - 25/06/2018 AccorHotels certified review

Room is small, but not so accommodation, but ok and normal for 54 euros price.

Dear BORIS G., Thank you for taking the time to tell us about your experience at the ibis budget Mantes-la-Jolie Sully. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Room and location good, particularly availability of underground parking, but service at breakfast poor

Customer review rating 3.4/5

P J. W. Couples - 18/06/2018 AccorHotels certified review

Arrived early, good welcome at check-in and underground car park was a valuable extra. Room OK (though did not benefit from the fully enclosed en-suite shower) and there was no air confitioning. Also, we were surprised that there was no safety catch on a fourth floor window that would prevent it from opening fully. But breakfast next morning was disappointing. No fresh bread or baguettes, just white sliced bread for toast. One French guest went to the baker round the corner to buy a baguette for her family. There was not enough cheese, milk, and other supplies on display. The attitude of the Ibis staff member was very offhand, providing more foood grudgingly and being more interested in talking into his mobile phone than in attending to the wishes of the guests

Dear PETER W., Thank you for taking the time to tell us about your experience at the ibis budget Mantes-la-Jolie Sully. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Bigger family room is highly appriciated

Customer review rating 3.4/5

Lilla Families - 18/05/2018 AccorHotels certified review

We booked a bigger family room, where the third person doesn't need to climb up. There was much bigger space and the room was more comfortable.

Dear LILLA T., We very much appreciate your comments regarding your stay at the ibis budget Mantes-la-Jolie Sully. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good value for the area

Customer review rating 3.4/5

Lynn Couples - 02/05/2018 AccorHotels certified review

We had a great day at Giverny and decided to stay in Mantes. This hotel is a basic budget IBIS. It was clean and the staff was very helpful. But if you have a car the parking is extra and is in a safe place in the basement parking area which is complicated to reach and park your car.

Dear LYNN S., We very much appreciate your comments regarding your stay at the ibis budget Mantes-la-Jolie Sully. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Stay December 2017

Customer review rating 3.4/5

Abu Families - 31/12/2017 AccorHotels certified review

Good points Friendly staff Easily located Bright Clean Wi-Fi Secure rooms Bad points Lack of English spoken by staff Car parking charge €6 per day additional No on street parking. Not safe to park on street Cigarette smoke through out building Expensive considering what eles is available

Dear LUQMAN A., Thank you for taking the time to tell us about your experience at the ibis budget Mantes-la-Jolie Sully. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

BAd trip hotel !

Customer review rating 3.4/5

Art Business - 16/12/2017 AccorHotels certified review

I was disturbed at 23h by the waiter who though I was having the TV sound too loud...whilst he didn't understand taht the noise was coming from neighbouring room where there was kind of a party that lasteted till 2h00....I had to work on 7h30 my sleep was a nightmare NEVER AGAIN this hotel

Dear ARTURO S., Thank you for taking the time to tell us about your experience at the ibis budget Mantes-la-Jolie Sully. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Not as good a value as previous budget hotels

Customer review rating 3.4/5

C.r. P. Couples - 27/09/2017 AccorHotels certified review

Main criticism.. litter of cigarette ends and plastic detritus outside window on a flat roof. When I made a complaint, the man on duty merely shrugged his shoulders and gave a dismissive grunt. My stay was supposed to be discounted as a member, however, the posted charge for all guests was the same. Breakfast was basic. parking extra 6 euros so the total bill was that of a higher class hotel which would have on site restaurant,cafe and bar. All eating places were a car drive away.

Dear CHERRILL P., Thank you for taking the time to tell us about your experience at the ibis budget Mantes la Jolie Sully. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Giverny

Customer review rating 3.4/5

B. B. Couples - 11/09/2017 AccorHotels certified review

Visite Giverny

Dear B. B., Thank you for taking the time to tell us about your experience at the ibis budget Mantes la Jolie Sully. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

standard

Customer review rating 3.4/5

Anonymous Business - 11/07/2017 AccorHotels certified review

correcte

Madame/Monsieur M., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Mantes-la-Jolie Sully. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs
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