ibis Paris Opera la Fayette Hotel 3 stars

TripAdvisor rating 4.0/5 1,376 reviews
ibis Paris Opera la Fayette
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Room 1

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Hotel extras

  • Close to the Galeries Lafayette and the Grands Boulevards

  • Twin, triple and quadruple rooms available on request!

  • In the heart of the historic Paris district of SoPi

  • The hotel features a meeting room for up to 15 delegates

  • The hotel is located close to three metro stations

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking
  • Pets allowed 15.00 EUR
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Copy/print service available
Information message

For your comfort tomorrow, we will be renovating our elevator June 24 to August 1, 2019. A porter is available at the beginning and end of the day. Our entire team is there to answer your questions.

Hotel location

ibis Paris Opera la Fayette

19 Rue Buffault
75009
paris
france

Tel: +33142802727

Fax: (+33)1/48781304

Contact email

Check-in from 12h00

Check out up to 12h00

  • BUS N 26 :   26 CADET

  • BOURSE :   3 BOURSE

  • GRANDS BOULEVARDS :   8 GRANDS BOULEVARDS

  • METRO LIGNE 7 :   7 CADET

  • NOTRE DAME DE LORETTE :   12 NOTRE DAME DE LORETTE

  • AUBER :   RER A AUBER

  • By plane

    CHARLES DE GAULLE At 25km / 15.54 miles

  • By plane

    ORLY At 20km / 12.43 miles

  • By train

    GARE D'AUSTERLITZ At 5km / 3.11 miles

  • By train

    GARE DE L'EST At 1km / 0.62 miles

  • By train

    GARE DE LYON At 5km / 3.11 miles

  • By train

    GARE DU NORD At 1.5km / 0.93 miles

  • By train

    GARE MONTPARNASSE At 4km / 2.49 miles

  • By train

    GARE SAINT LAZARE At 1.5km / 0.93 miles

GPS :48.876001, 2.342037

Currently, close to our hotel

Zazie, Zaziessenciel Tour, concert

From 12/11/2019 to 16/11/2019

At 1.2 km

Illusions, exhibition

From 06/11/2018 to 25/08/2019

At 2.5 km

Poison, exhibition

From 10/10/2018 to 11/08/2019

At 2.5 km

Tour de France

From 06/07/2019 to 28/07/2019

At 2.8 km

Comic Con Paris 2019

From 25/10/2019 to 27/10/2019

At 3.3 km

Whisky Live Paris

From 05/10/2019 to 07/10/2019

At 3.3 km

Microbiote, exposition

From 04/12/2018 to 04/08/2019

At 4 km

Paris Design Week, PDW

From 05/09/2019 to 14/09/2019

At 4.4 km

AQUA: water from top to bottom, exposition

From 20/10/2018 to 18/08/2019

At 6.7 km

Our accommodations

Just like being at home... Welcoming, modern, spacious and comfortable, with a cozy bed and functional bathroom. There's everything you need to enjoy your stay and much more besides. The latest generation Poppy Style Rooms have been completely renovated.

Standard Room with 1 double bed

  • Max. number of persons: ‌2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with twin beds

  • Max. number of persons: ‌2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 1 double bed and 1 sofa bed for 1

  • Max. number of persons: ‌3
  • Area: From 21
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Suite with1 double bed and 1 double sofa bed

  • Max. number of persons: ‌4
  • Area: From 21
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

BAR RENDEZ VOUS

Photo non contractuelle / Strictly non binding

Relaxation program...A bite to eat, something to drink... It's the perfect spot for business meetings or relaxing at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 22 m²

  • Maximum capacity: 15 people

Find out more

Our guest reviews for
ibis Paris Opera la Fayette

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

2,913 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,376 reviews

Very happy with the staff, location, rooms and breakfast.

Customer review rating 4.1/5

Alan Families - 11/07/2019 AccorHotels certified review

Generally the hotel was conveniently located and the staff were friendly and helpful. The rooms were of a good standard and the breakfast was good. During our stay the lift was out of operation as it was being refurbished. Whilst this in itself was not a particular problem the handrails on the stairs we had to use were also being modified and the workmen, whilst pleasant, had tools etc. strewn across the stairs making the use of them hazardous. This work should have been scheduled for a time when the lift was in operation and the works should have been better supervised.

Correct price & good location

Customer review rating 4.1/5

Livia Friends - 07/07/2019 AccorHotels certified review

Well equiped and clean room in a nice location. Close to stores, restorants and metro.But the smell in stair hallway is really bad. We had to use the stairs because the elevator was in maintenance.

Mrs S., We truly appreciate your comments regarding your stay at the ibis Paris Opéra La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed, as written on our website, our lift is in renovation from June the 24th for a month. Nonetheless, our team available 24h and a porter are at your entire disposal to help. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cynthia - Première de réception

Good overall value, good location..........but those steps, that was hard

Customer review rating 4.1/5

Francois Families - 04/07/2019 AccorHotels certified review

Nice hotel, friendly staff, easy access. Good breakfast selection and quality. The only hard part was climbing the steps while the elevator was under remodeling.

Mr M., We truly appreciate your comments regarding your stay at the ibis Paris Opéra La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed, as written on our website, our lift is going into renovation works from June the 24th to August the 1st. Despite we cannot guarantee a room on the lower floor, our team and a porter are at your entire disposal to help with the luggages. Take a time to share your experience with other members on our TRIPADVISOR on the following page : https://www.tripadvisor.fr/Hotel_Review-g187147-d228793-Reviews-Ibis_Paris_Opera_la_Fayette-Paris_Ile_de_France.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cynthia - Première de réception

Terrible experience I ever had since become Accor Gold member.

Customer review rating 4.1/5

Jirawat L. Couples - 02/07/2019 AccorHotels certified review

I traveled all over the world with staying in Accor hotels for many years. This is the first ever terrible experience with Accor hotel. By the time I arrived, I was told that no room available for checking in. So I asked if I could have my luggages left at the hotel while I had to wait for the room. I think that is a standard practice for hotel to do this for their customers. Yet I was told that if I want to do that, I had to pay for this service. This is such a strange and awful answer I ever received from the hotel staff. In addition, with the long distance flight I flew from Bangkok to Paris, I was very tried when I arrived the hotel under a warm weather. With my Gold status, I know I could have a voucher for free drink. So I asked the hotel staff if I could have this voucher while I had to wait for the room. A surprised answer I received was NO. If I could inform any person who are looking to visit Paris. DO NOT STAY IN THIS HOTEL. They do not have a service mind.

Dear JIRAWAT L., Thank you for taking the time to tell us about your experience at the ibis Paris Opéra La Fayette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Indeed, you arrived at the hotel at 10 o'clock in the morning, our establishment being full the day before we could not make your registration. Concerning the luggage, this service is indeed paying because our luggage is located at the level minus 1 and without supervision, so we have instructions to keep your luggage safely. So we kept your luggage in our offices. We would like to apologize for the inconvenience during your stay and we will redo a point with our reception team about the good drink we did not give you when you arrived. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pauline, Front office manager

Affordable and comfortable stay.

Customer review rating 4.1/5

Roy L. Couples - 01/07/2019 AccorHotels certified review

Hotel is located near the metro and is 15 minutes walk away from Lafayette. There are also nearby supermarkets st your convenience.

Mr CHIANG KYE L., We truly appreciate your comments regarding your stay at the ibis Paris Opéra La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed, at it is written on our website, for our guests well-being and satisfaction, since June the 24th, our lift is going into renovation works but a porter and our team is at your disposal to help with the luggages. Take a time to share your experience with other members on our TRIPADVISOR on the following page : https://www.tripadvisor.fr/Hotel_Review-g187147-d228793-Reviews-Ibis_Paris_Opera_la_Fayette-Paris_Ile_de_France.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cynthia - Première de réception

It's quite disappointing = (

Customer review rating 4.1/5

Kate C. Families - 01/07/2019 AccorHotels certified review

The attendants told us not to expect a "five star service" from a budget hotel. But this is not true, as I've experienced good services from other Ibis hotel in Japan. It's alright for travelers to know what limitations the hotel can offer, but how you deliver it makes a whole difference.

Mrs SZE C., Thank you for taking the time to tell us about your experience at the ibis Paris Opéra La Fayette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Indeed, we are a 3 stars hotel, but satisfaction and well-being matter the most. This is the foundation of all Ibis hotels despite their differences, and we are sorry to hear that your stay did not fit your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cynthia - Première de réception

Mediocre

Customer review rating 4.1/5

Ramesh Families - 24/06/2019 AccorHotels certified review

The rooms are small and the waiting time for the elevators is long and was frustrating since we had 83 year old family member who could not use the stairs.

Dear RAMESH B., Thank you for taking the time to tell us about your experience at the ibis Paris Opéra La Fayette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As information, we are currently working on our lift as you noted slow, for our guests satisfaction and well-being. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cynthia - Première de réception

Though clean the room basically provided a bed and a shower

Customer review rating 4.1/5

Ilene K. Couples - 24/06/2019 AccorHotels certified review

Rooms way to small. Hair dryers in the bathrooms were absolutely useless. We used Ibis in amsterdam and paris as we had previously stayed at an ibis in the UK. But the difference in the rooms were worlds apart. Though the staff were helpful and the rooms were clean. Dont see myself using an ibis hotel in the EU again

Dear ILENE k. K., Thank you for taking the time to tell us about your experience at the ibis Paris Opéra La Fayette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As information, you can ask to our team available 24h to change for a bigger room if the one you have does not fit your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cynthia - Première de réception
Customer review rating 4.1/5

Ratna Families - 21/06/2019 AccorHotels certified review

Ibis Paris Opera la Fayette was quite a convenient hotel to stay in, but not exactly convenient to walk with luggages from Gare du Nord, where we came from. Receptionists were all quite nice to interact with. We booked 2 rooms with Ibis. It was a bonus that we get rooms next to each other, however 1 was much smaller than the other, which made movements in the room quite a challenge, especially for travellers like us with lots of big luggages, since we were packing for almost a month-long travel. Quite a few nice restaurants near hotel area, even until late at night.

Dear RATNA DEWI H., We truly appreciate your comments regarding your stay at the ibis Paris Opéra La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cynthia - Première de réception

Room was comfortable staff not friendly

Customer review rating 4.1/5

Arosha S. Couples - 21/06/2019 AccorHotels certified review

Hotel room was small but cosy and comfortable Breakfast was average and the lady who was at the breakfast wasn’t pleasant Never greeted me unless I did I felt like she wanted me to eat and get out as soon as I can If the reception staff can speak and understand English would have been a better experience for me It was so difficult to communicate except the last day I met a lady at the reception who was exceptionally courteous and efficient unfortunately I can’t remember her name but I think she was training another male staff Hotel corridor was unpleasantly smelly may be due to lack of ventilation Also the lift is used by the guests and the house keeping staff and it is full with house keeping trolly most of the time in the morning so had to wait a while or take the stairs Hotel Location was very convenient to everything

Dear AROSHA S., Thank you for taking the time to tell us about your experience at the ibis Paris Opéra La Fayette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Indeed during our stay we had a trainee who was improving her language skills, but our reception staff speaks English. Moreover, we are currently working on our lift as you noted slow, for our guests satisfaction and well-being. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cynthia - Première de réception

A Very Pleasant Stay

Customer review rating 4.1/5

Arnetta D. Couples - 20/06/2019 AccorHotels certified review

The staff is very friendly, courteous and professional. The room was clean and comfortable. A special thank you to Cynthia, who was especially helpful, making our stay even more enjoyable.

Dear ARNETTA D., We truly appreciate your comments regarding your stay at the ibis Paris Opéra La Fayette. We are glad that you enjoyed your stay among us ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Take a time to share your experience with other members on our TRIPADVISOR on the following page : https://www.tripadvisor.fr/Hotel_Review-g187147-d228793-Reviews-Ibis_Paris_Opera_la_Fayette-Paris_Ile_de_France.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cynthia - Première de réception

very good

Customer review rating 4.1/5

Naomi Friends - 20/06/2019 AccorHotels certified review

Excellent hotel - simple, clean, pleasant staff, good breakfast, everything works properly, and the location is very convenient

Dear Mrs V., We truly appreciate your comments regarding your stay at the ibis Paris Opéra La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Take a time to share your experience with other members on our TRIPADVISOR on the following page : https://www.tripadvisor.fr/Hotel_Review-g187147-d228793-Reviews-Ibis_Paris_Opera_la_Fayette-Paris_Ile_de_France.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cynthia - Première de réception

Satisfactory

Customer review rating 4.1/5

Carina Business - 19/06/2019 AccorHotels certified review

Fast check in, however I had breakfast and they didn't provide me the card, so I have to stop serving me the breakfast to claim it, a bit annoying.

Dear Mrs R., We truly appreciate your comments regarding your stay at the ibis Paris Opéra La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cynthia - Première de réception

Clean but smells bad.

Customer review rating 4.1/5

Aloysio ,. P. M. Couples - 19/06/2019 AccorHotels certified review

Nice reception. Breakfast in Ibis Ansterdam much better than Lafayette.

Dear ALOYSIO V., Thank you for taking the time to tell us about your experience at the ibis Paris Opéra La Fayette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cynthia - Première de réception

Good location and comfortable bed

Customer review rating 4.1/5

Phyllis B. Solo - 18/06/2019 AccorHotels certified review

The staff contacted me the day before my arrival to confirm my arrival time and mode of transport. Nice hotel at a prime location, at least 3 supermarkets nearby, Domino Pizza next to the hotel and 100m to Cadet Metro Station. Surrounded with restaurants. Love the bed, comfortable.

Dear GING CHING B., We truly appreciate your comments regarding your stay at the ibis Paris Opéra La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed, in order to make our guests stay better, we contact them the day before their arrival to confirm their reservation and ask if they need information about the area, this is the "Feel welcome" spirit ! Take a time to share your experience with other members on our TRIPADVISOR on the following page : https://www.tripadvisor.fr/Hotel_Review-g187147-d228793-Reviews-Ibis_Paris_Opera_la_Fayette-Paris_Ile_de_France.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cynthia - Première de réception

Friendly & helpful staff but credit card problem

Customer review rating 4.1/5

J Families - 17/06/2019 AccorHotels certified review

Very friendly and helpful staff. Made our stay stress-free. We enjoyed staying here and will return if visiting Paris again. The only hiccup was confusion about our credit card used to guarantee our reservation. We provided the card info thru the website and had to call to provide the same info again when the hotel emailed to say the card did not "work" just before our flight there. If this is your way to validate a reservation, do not do it again! What if we are on a cruise and cannot respond in time? We would have no reservation?

Dear Mr M., We truly appreciate your comments regarding your stay at the ibis Paris Opéra La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding your booking, it is common that in hotels we do preauthorizations to guarantee the first night especially when guests expect late arrivals (after 6pm), which is why we contacted you before your arrival. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cynthia - Première de réception

Stay in Paris at the Ibis Opera La Fayette was Great

Customer review rating 4.1/5

Richard Friends - 15/06/2019 AccorHotels certified review

Friendly staff and the room was very clean and to a high standard.

Dear Mr K., We truly appreciate your comments regarding your stay at the ibis Paris Opéra La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Take a time to share your experience with other members on our TRIPADVISOR on the following page : https://www.tripadvisor.fr/Hotel_Review-g187147-d228793-Reviews-Ibis_Paris_Opera_la_Fayette-Paris_Ile_de_France.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cynthia - Première de réception

Excellent

Customer review rating 4.1/5

Mamdouh M. Families - 13/06/2019 AccorHotels certified review

Checking in was very smooth The room was extremely clean Location is perfect Room is being cleaned daily

Dear Mr M., We truly appreciate your comments regarding your stay at the ibis Paris Opéra La Fayette. We are glad that you spent a nice moment with you family. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Take a time to share your experience with other members on our TRIPADVISOR on the following page : https://www.tripadvisor.fr/Hotel_Review-g187147-d228793-Reviews-Ibis_Paris_Opera_la_Fayette-Paris_Ile_de_France.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cynthia - Première de réception
Customer review rating 4.1/5

Mina B. Families - 11/06/2019 AccorHotels certified review

Staff was very friendly. Room was clean. No complaints

Mr B., We truly appreciate your comments regarding your stay at the ibis Paris Opéra La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Take a time to share your experience with other members on our TRIPADVISOR on the following page : https://www.tripadvisor.fr/Hotel_Review-g187147-d228793-Reviews-Ibis_Paris_Opera_la_Fayette-Paris_Ile_de_France.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cynthia - Première de réception

Good

Customer review rating 4.1/5

Anonymous Couples - 04/06/2019 AccorHotels certified review

The room was clean. The AC did not work. The staff were not helpful and did not have good recommendations for places to eat.

Dear Mrs S., Thank you for taking the time to tell us about your experience at the ibis Paris Opéra La Fayette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Do not hesitate to ask for help to our reception team available 24h in order to fix the issues quickly during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cynthia - Première de réception
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