Hotel - ibis Paris Opera la Fayette
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ibis Paris Opera la Fayette Hotel

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4.0/5 1,215 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Public outdoor parking
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Just like being at home... Welcoming, modern, spacious and comfortable, with a cozy bed and functional bathroom. There's everything you need to enjoy your stay and much more besides. The latest generation Poppy Style Rooms have been completely renovated.

  • 67 rooms
  • 100% non-smoking hotel
    • 220/240 V AC
    • Air conditioning
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Automatic temperature control
    • Bouquet TV Canal+ and Canalsat
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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Your meetings and events

4.2/5 AccorHotels Rating Based on 1,719 reviews

Our guest reviews for ibis Paris Opera la Fayette

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,215 reviews
AccorHotels certified review
Cássia Families - 05/02/2018
« Not good for a family of 4 »

We are a family of two adults and two kids, 1 year old and 4 years old. The crib was assembled after we arrived, and did not have a proper mattress. We had to ask for more towels and covers, do not have support for all towels. With the sofa opened, there is almost no room to walk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CASSIA N., Thank you for taking the time to tell us about your experience at the ibis Paris Opéra la Fayette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our rooms for 4 people are standard family rooms, the same ones you would find in every Ibis hotels. Yet I'm sorry if some towels were missing, and the crib not ready yet. Know that this doesn't reflect our requirments. As a commercial gesture, I just credited your ACLUB loyalty card (number 308103 1 … 5) for an amount of 1000 points. You will have the possibility to use it in any ACCORHOTELS hotels. I hope this may help you forget this inconveniance, so we will see you again soon. Thank you, Best regards Alix - front office manager

AccorHotels certified review
Mitchell Families - 13/01/2018
« Hotel well placed, standard room »

The fact that we could not leave our luggage at the hotel in the morning spoiled a visit to the Gauguin exhibition because we could not bring our suitcase into the Grand Palais. Apparently there is a place for leaving luggagae at the hotel but you have to pay 2 Euro for that and I did not have any change. The person at reception just shrugged their shoulders. This is the first time this has happened to me in a hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMES B., We very much appreciate your comments regarding your stay at the ibis Paris Opéra la Fayette. We are glad that you enjoyed your stay, except for the bad experience you had when you left. Of course, I understand your dissatisfaction about this. Indeed, we do have a luggage store, where you need 2 euros coins to use it. I really don't understand how our receptionist couldn't help you, because we always have change for our guest. Know that this person will get a serious warning, as this is really unacceptable. We apologize for this, and we hope to see you again soon, so we can give you entire satisfaction. Best regards Alix - front office manager

TripAdvisor review
Family - 12/01/2018
« Great location »

The location is just perfect. Pretty much everything is within 10-20 mins. There are two metro stops within walking distance, nice bakeries for breakfast as well as restaurants. Definitely a value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Smritis2018, We really appreciate your comment regarding your stay at Ibis Opera Lafayette. We are glad that you enjoyed our location, which is indeed pretty convenient to cover the city and get what you need. We would be delighted to welcome you again next time in Paris ! See you, Alix - front office manager

AccorHotels certified review
Osvaldo S. Families - 03/01/2018
« I will not come back »

Towels thin as sheet of paper Receptionist do not even look at you when you cross the lobby The dront door always closed and needs to be actioned by the warm receptionist already mentioned Disaster

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. OSVALDO S., Thank you for taking the time to tell us about your experience at the ibis Paris Opéra la Fayette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As a commercial gesture, I just credited your Aclub Accor loyalty card (308103 2 … 6) for 2000 points, so you will have the possibility to use it to another Accor hotel's group. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alix - front desk manager

AccorHotels certified review
Isabelle L. Couples - 30/12/2017
« Very good »

Almost perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L., We very much appreciate your comments regarding your stay at the ibis Paris Opéra la Fayette. Receiving such a compliment is a real pleasure for all of us. Nevertheless, I regret the bad experience you had with the heat in your room. We unfortunately had an issue with our central heating system. We have been striving for fixing it quickly, and it's now well functional. We apologize for this. We hope we can see you again soon and make you 100% satisfied ! Regards, Alix - front office manager

TripAdvisor review
Family - 28/12/2017
« Good choice »

Very good hotel in everything. Cadet metro station 1 min away. Rooms are big and clean as compared to other ibis. Breakfast is adequate.. typical parisien breakfast Galeries lafayette just 10 mins walk. Love this hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jotiu, Thank you so much for your feedback, which is much apreciated. We are delighted that you enjoyed your stay and our location. Your satisfaction is like a reward for us. We hope to welcome you again soon ! Thank you and happy new year Alix - front desk manager

AccorHotels certified review
Peter Families - 27/12/2017
« Perfect stay for exploring Paris »

very kind and hospitable receipt

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER B., Thank you so much for leaving such a compliment. I will share your comment with our team, because this is like a reward for us. Sorry about the wifi connexion, we are going to change the entire system so the connexion will be improved within a few months. We hope to see you again soon ! Regards Alix - front desk manager

AccorHotels certified review
Darren Families - 11/12/2017
« Quiet, Clean and Friendly »

Stayed for a long weekend. We were located on 1st floor and found the rooms very quiet, clean and warm. Hotel located just off the main road so outside was also not noisy. Location was great for us as short walk from the Gare du Nord (15 mins) and the Louvre (20 mins). Plenty of places to eat in the immediate area. The staff were very friendly and helpful. Great three star hotel, would use again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darren, Thank you so much for your feedback. This is much appreciated to read such a compliments. We are glad that you enjoyed your stay and the city. We will share you comment with our whole team. Hoping we can see you soon ! Kind regards Alix Bonnard - front office manager

AccorHotels certified review
Norma B. Friends - 03/12/2017
« Paris »

The room was very clean,, enough space for 2 people. I loved it!!!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear NORMA BRADLEY, We very much appreciate your comments regarding your stay at the ibis Paris Opera La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. Your feedback are very important for us, they will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mendy

TripAdvisor review
Friends getaway - 03/12/2017
« Paris »

The staff very friendly and the room very clean. The check in and check out was fast. They offered to get a taxi for me, I'll be back to this hotel. Excellent location the metro close by. Walking distance to everywhere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Normita, Thnak you so much for your comment. It's a pleasure to recieve such a compliments. We are glad that you enjoyed the location and we hope you could cover the city easily. We'll of course share your feedback with our whole team. See you soon !

AccorHotels certified review
Anil Couples - 02/12/2017
« Calm and quiet »

It was calm and quiet. The room was slightly bigger ones I stayed in Singapore and New Delhi. Though there was no mini refrigerator or mini safe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANIL K., We very much appreciate your comments regarding your stay at the ibis Paris Opera La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Take a time to share your experience with other members on our TRIPADVISOR on the following page : https://www.tripadvisor.fr/Hotel_Review-g187147-d228793-Reviews-Ibis_Paris_Opera_la_Fayette-Paris_Ile_de_France.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eléonore- Reception

TripAdvisor review
Bukuser Couples - 16/11/2017
« Needs Renovation »

There was not enough space in the room. There was not sufficient daylight as well. Rooms need significant renovation. Bathroom was ok, however we had hot water problem in the morning. There was a bizarre smell in the hallway. Location was convenient, close to metro station and easy access to city center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bukuser, We thank you for taking the time to leave a comment following your stay. We regret that your experience didn't meet your expectation. Know that our staff is at your entire disposal if you need, so don't hesitate to contact the front desk so we can solve the problem quickly. We still apologize for this inconveniance and hope we can see you again for a better experience. Kind regards,

AccorHotels certified review
Tiqs27 Families - 14/11/2017
« Not as expected »

I've travelled and stayed with ibis everywhere but this is one hotel that I would not come back for. Staff were not friendly upon checking in, lift not working, room too hot, even at night and they will of the aircond in the middle of the night. After travelling for more than 22 hours, upon checking in, the staff mentioned that we can't use the shower for the next 3 hours or so as they just did some maintenance work. Staff don't really speak well English. Overall experience was not a good one. Hotel location not as expected. Very hard to get taxis. We stayed for 4 nights and it was not a family friendly hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ATIQAH A., Thank you for taking the time to tell us about your experience at the ibis Paris Opera La Fayette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We apologies for lift'maitenance. Unfortunately, the lift is managed by an extern company, only available during the day. We do not have choice when it's come to that. However rest assure that these interventions are in order to provide a secured equipments for our guests. Our staff is available at anytime at the reception if any kind of help is necessary. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mendy - front office manager

AccorHotels certified review
Gareth Business - 07/11/2017
« short but nice stay »

Great hotel, nice and clean, good breakfast, good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear GARETH E., We very much appreciate your comments regarding your stay at the ibis Paris Opera La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Take a time to share your experience with other members on our TRIPADVISOR on the following page : https://www.tripadvisor.fr/Hotel_Review-g187147-d228793-Reviews-Ibis_Paris_Opera_la_Fayette-Paris_Ile_de_France.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mendy - front office manager

AccorHotels certified review
Farooq A. N. M. I. Business - 01/11/2017
« NICE HOTEL WITH GOOD BREAKFAST,ROOM CLEANING,COURTEOUS HELPING STAFF -Awesome »

We selected your Hotel as we wanted to stay away from unsafe hotels near Paris Station and also selected because Cadet Underground station was walk-able and your staff was very nice and always ready to help us during our stay and guided about sight seeing,Taxi, etc.The staff in breakfast room was also excellent and the dishes selected by your Hotel for breakfast were wonderful and tasty. I will always stay with your Hotel on my next visit and I compliment management for their attention AND WONDERFUL SERVICE

Our hotel has responded to the review
Our hotel has responded to the review

Dear FAROOQ ABDULLAH N., We very much appreciate your comments regarding your stay at the ibis Paris Opera La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mendy - front office manager

AccorHotels certified review
Anonymous Families - 01/11/2017

Enjoyed the stay. Staff very hospitable and friendly. Would recommend this location as it is within walking distance to many shops and dining restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHAWNE D., We very much appreciate your comments regarding your stay at the ibis Paris Opera La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The reception is open 24h/24. Do not hesitate to contact us if you have any inconvenience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mendy - front office manager

TripAdvisor review
Business - 30/10/2017
« NICE HOTEL VALUE FOR MONEY WITH GOOD ROOMS & SERVICE IN GOOD LOCATION TASTYBREAKFAST »

Good Hotel Location walk able to CADET Metro station to move around in the Paris City,Hotel has Nice Rooms suitable for Couple,solo,Business Visitors, Check in and reception staff is very co-operative and efficient and helped us a lot in suggesting sight seeing location with route and also booked taxis for us immediately and also advised if needed,Breakfast was very nice and value for Money,room cleaning was very nice super Market store is very near, Pizza Hut is next door,Post office is walk-able distance We enjoyed our business and sight seeing trip It is good choice for couple,Business and also for family

Our hotel has responded to the review
Our hotel has responded to the review

Dear Farooq, We very much appreciate your comments regarding your stay at the ibis Paris Opera La Fayette. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Eleonore - reception

AccorHotels certified review
Muniba S. Families - 24/10/2017
« Good »

I had a good stay but the lift was not working during our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MUNIBA S., We very much appreciate your comments regarding your stay at the ibis Paris Opera La Fayette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We want to apologies again for the unpleasantness due to the lift problem. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, mendy - front office manager

AccorHotels certified review
Anonymous Business - 22/10/2017
« Below average value off money »

Ok but elevator was broken. Next morning it was very hard to get a iron. Plus hotel didn't saw that I was silver member

Our hotel has responded to the review
Our hotel has responded to the review

Dear BENJAMIN C., Thank you for taking the time to tell us about your experience at the ibis Paris Opera La Fayette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we take the appropriate measures to address the problem regarding the elevator and prevent future occurrence. We assure you that this problem will stay exceptional. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mendy - front office manager

AccorHotels certified review
Ranajoy Friends - 20/10/2017
« Overall a good experience let down by a non-functioning elevator and air-conditioning »

The elevator was not working for the first 1.5 days of our stay. The room was on the 6th floor and no assistance was provided with luggage. The air-conditioning did not work either during some surprisingly warm days in October. I complained a few times, and was given different responses each time, some samples of which are below: - It will be fixed shortly - Outright denial that there is a problem without even checking - The air-conditioning does not work this time of the year The curious thing was that we had friends in another room whose AC seemed to be working, and the room was much cooler. The stay was pleasant otherwise, but was unfortunately marred by this negative experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RANAJOY CHOUDHURY, Thank you for taking the time to tell us about your experience at the ibis Paris Opera La Fayette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we takes all the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mendy - front office manager

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