Hotel - Mercure Chartres Centre Cathédrale Hotel
Mercure Hotel Mercure Hotel

Mercure Chartres Centre Cathédrale Hotel

4.0/5 557 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 0  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • PARIS ORLY
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Opening hours : Week 06:30 - 11:00
    • Opening hours : Week-end 06:30 - 11:00

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Try our new Standard, Superior, and Privilege Rooms, all decorated in a very modern style.

  • 66 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 6 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • Printer
    • Computer
    • Fax machine
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our guest reviews for Mercure Chartres Centre Cathédrale Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 557 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
bekgaard Family - 24/10/2017 TripAdvisor review
« Nice hotel »

Planned a four day vacation with the family in Chartres. The hotel is placed in the center of the city, in walking distance of the cathedral. Nice and clean rooms with a small fridge. Good breakfast with lots of things to choose from.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, All the Mercure team thank you for your recent stay in our hotel. We are very glad that you had appreciated the confort of the hotel. We hope to see you again. Best regards

Business - 22/10/2017 TripAdvisor review
« zeer matig »

i could not open the window in my room because is was locked. bad air, bad sleep. I complained about it in the morning and than the lady blamed me tha tI did not say anything. so it was the fault of the geust. I do not like that attitude. late in the evening I ordered a glas of red wine. I got a small glass with bad wine and had to pay six euro's. That is rediculous, I felt chested. When I arrived and approached the desk the man and the lady had a lot of fun with each other and hardly saw me standing. After that I had given my name, I simply got the key of the room and went of. I was not asked for any ID or creditcard confirmation which is very strange. In the room there was not a good desk that you could work on and I see that as a shorcoming for a 4 star hotel. the breakfest was simple and should be more extended to a four star level. Mercure Charte is not a four star hotel and I feel bad serviced.

I1632RRdavidb Couples - 18/09/2017 TripAdvisor review
« A big improvement »

The hotel is situated in the heart of Chartres. The room was excellent, especially the shower, which I have to say left me lost for words. Different is often better. Staff good ,food at breakfast excellent including proper coffee. Did not eat dinner there as still recovering from the meal at a previous Mercure. Excellent but parking although there is a large underground public carpark nearby, is challenging to access, relatively expensive and you can end up with a 500m walk, in the rain. Excellent value for money. Staff excellent. Would definitely stay there again

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, All the Mercure team thank you for your recent stay in our hotel. We are very glad that you appreciated the confort of the hotel and the attentions of our team. We hope to see you again. Best regards

Couples - 18/09/2017 TripAdvisor review
« Great! »

We had a very comfortable night, just where we wanted to be - in the centre of Chartres. The breakfast was the best we have had for a long time! If we return to this area we shall certainly be booking in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Couples - 16/04/2017 TripAdvisor review
« Great Location, Nightmare Staff »

The check in was uneventful, the room nothing to write home about. The breakfast however was unbelievable and not because the food was outstanding. Most trays were actually empty and it took the two chit chatting staff a long time to refill. More than that they were completely enthralled in their conversation, ignoring customers and chasing after us "what room number do you have" rather than welcoming any guests. Their own conversation must have been very interesting, yet completely at the wrong time. When a German couple came down to the breakfast area with their dog, the young lady asked them very rudely to leave and sit outside, so they did, albeit with their coats on (it was freezing). She then returned to her colleague to very rudely talk about the customers in French- unprofessional is an understatement. Check out did not happen, because said lady and gentlemen in charge of breakfast were too busy. Sad reflection of a Mercure. Will not stay again.

Business - 22/11/2016 TripAdvisor review
« Average hotel »

Stayed at privilege room, nespresso machine is broken, restaurant closed early and front desk recommended me ro th restaurant inside best western. Overall, friendly hotel with the basics. Underground Parking is close by

Couples - 21/09/2016 TripAdvisor review
« Great location! »

Perfect town centre hotel, great for exploring the town or a stop off on your journey through France. There is a big underground car park opposite the hotel so parking is not a problem. We stayed in a privelidge room which was slightly more expensive but had a great view over the town and Cathedral. Electric shutters and double glazing made sure the noise of the town was kept out. Breakfast was amazing! Every possible foodstuff, fresh and hot. Plus lots of local products. Would happily stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We thank you for such an amazing comment on your stay! We are very pleased to see you enjoyed it and expect you to come back soon! Best regards !!!

Family - 19/06/2016 TripAdvisor review
« Well situated »

Stayed here with my brother over night on our way to Saumur. Very well positioned to visit Cathedral. Worth paying the extra for a room overlooking the Cathedral. Very comfortable and staff were friendly and welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour et merci d'avoir pris le temps de commenter votre séjour, Nous espérons pouvoir vous accueillir à nouveau pour un autre agréable arrêt sur votre route, Cordialement,

Couples - 08/06/2016 TripAdvisor review
« Very good hotel in the centre of Chartres »

The main plus of this hotel is the very friendly and welcoming staff. Also including the director. We always stay in this hotel when we are in the area and it is always worth staying there. Very modern hotel in the centre of Chartres. An excellent underground parking is very close by, so it is very easy to access the hotel. The historical city of Chartres begins directly next to the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We are very pleased to read your comment, We look Forward seeing you again soon!! Best Regards,

Solo travel - 03/06/2016 TripAdvisor review
« A hotel with minor shortcomings »

Well situated, close to city centre, cathedral, theatre and station. Carpets a bit care worn but otherwise the room was good and clean with a comfortable bed. TV had a huge range of channels but only 3 were non-French which is poor for city full of foreign tourists. The 2 were RAI 1 (italian) and France 24 in English. No BBC, CNN etc usually provided in Accor hotels. The wi-fi was variable and difficult to connect with staff unable to assist. Largely offset by the great breakfast!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Monsieur, Nous vous remercions d'avoir pris le temps de laisser un commentaire, Nous sommes ravis de voir que notre situation géographique vous plaise, ainsi que la literie. Nous venons tout juste de souscrire a un nouvel abonnement télé recommandé par ACCOR, incluant le panel de chaînes "Bein". Nous avons pris en compte votre commentaire concernant un manque de choix concernant les chaînes étrangères et allons faire en sorte d'y remédier. Nous avons la fibre depuis fin 2015 et notre couverture wifi s'est grandement améliorée depuis, il arrive, toutefois que des problèmes de connexion surgissent, bien souvent dues au pare-feu des ordinateurs, Nous espérons vous revoir pour un prochain séjour plus agréable cette fois ci! Cordialement, L'équipe Réception

Gordon W Friends getaway - 24/09/2015 TripAdvisor review
« Great accommodation in the centre of Chartres »

The hotel is situated very close to the cathedral and historic centre of Chartres. Parking is available close by. The rooms are of a very good standard - even having tea and coffee making facilities. This was not our first visit and we will be back.

Our hotel has responded to the review
Our hotel has responded to the review

Nous vous remercions d'avoir pris le temps de partager vos impressions sur notre établissement. Nous sommes tous ravis de lire que votre séjour chez nous vous a donné entière satisfaction. Nous espérons donc vous revoir bientôt au MERCURE CHARTRES CATHEDRALE. Bien à vous Laurence BEUF

robertjohnread Couples - 16/08/2015 TripAdvisor review
« Cathedral view »

This hotel is conveniently placed within walking distance of the cathedral. We had a friendly reception but were given totally incorrect information about how to pay for the city carpark which was opposite. Fortunately I rectified this by speaking to a new desk clerk the next morning. The shining light at this hotel was the friendliness and helpfulness of the staff. When we failed to work out how to use the espresso machine in our bedroom a we were politely shown how by one of the young staff. Our room was reasonably spacious and would have been more so if the hotel had been able to provide twin beds for which we asked. Instead a sofa bed was provided. The bathroom was acceptable. I could not get an English channel on the tv, surprising in a tourist town. The air conditioning worked well. Breakfast, which free because we had booked direct with the hotel on line and we were seniors was very good.

Our hotel has responded to the review
Our hotel has responded to the review

C'est avec un grand intérêt que je prends connaissance de votre commentaire sur ce site. Je suis désolée que vous n'ayez pas obtenu les bonnes informations concernant le parking "cœur de ville". L'équipe de réception a mis en place les mesures correctives nécessaires. D'autre part nous avons plusieurs chaines de télévision en langue anglaise: France24, canal+, et canal+ cinéma. Nous sommes toujours à votre disposition pour vous accompagner tout au long de votre séjour dans notre établissement. Bien cordialement Laurence BEUF

michael r Couples - 26/07/2015 TripAdvisor review
« Great work, guys »

This is a superb example of a mercure. We stayed for 2 nights going down south and coming back up to the eurotunnel and it was quick and relatively easy to park at the central city underground car park and just cross the road to the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Un grand merci pour votre message si positif. Toute l'équipe du MERCURE est très touchée par votre gentil commentaire. A bientôt de vous revoir au MERCURE CHARTRES CATHEDRALE. Laurence BEUF

lynncoach Couples - 22/06/2015 TripAdvisor review
« Overnight stay »

Will not use this hotel again due to no onsite parking And for the payment we made was not good value for money stayed in others for less but as good a quality not easy to park close enough to unload luggage either

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, Notre hotel n'a pas de parking et cela est bien indiqué sur tous les sites, ainsi qu'au téléphone. Nous avons la chance d'avoir un magnifique parking "coeur de ville" situé à 40 m de notre établissement. De plus la mairie nous a octroyé un superbe dépose minute juste devant l'hotel, ce qui est trés pratique pour la charge et décharge des bagages, nos client apprécient vraiment. je suis désolée de lire que vous ne l'avez sans doute pas utilisé. J'espère que nous auront tout de même la chance de vous recevoir à nouveau, afin de vous faire changer d'avis sur notre hotel. Bien cordialement Laurence BEUF

Roger B Couples - 01/12/2014 TripAdvisor review
« A warm welcome »

We enjoyed our overnight stay at the Mercure in the centre of Chartres. Rooms were comfortable and quiet if a little warm. Parking was in the city centre car park and expensive overnight. Excellent breakfgast and staff very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Nous vous remercions d'avoir pris le temps de laisser ce commentaire sur le Mercure Chartres Cathédrale. Notre équipe se félicite d'avoir réussi à vous donner entière satisfaction et nous espérons avoir le plaisir de vous accueillir à nouveau. Cordialement Laurence Beuf

nuggsdad Friends getaway - 30/09/2014 TripAdvisor review
« Lovely hotel »

This is a very modern and comfortable hotel. The room was hard to beat and the hotel is in a great location. The only thing that let it down was the breakfast - very limited and not good value for money. Better to go and eat elsewhere.

Our hotel has responded to the review
Our hotel has responded to the review

Nous vous remercions d'avoir pris le temps d'écrire un commentaire sur notre hotel. Nous sommes heureux de savoir que vous celui ci vous a convenu. Nous sommes désolés de lire que vous trouvez notre petit déjeuner cher et peu copieux. Nous avons tous les aliments que MERCURE exige, à savoir: 4 sortes de pains (baguette meilleur ouvrier de France, baguette bio, pain aux céréales, pain de mie), croissants, pains au chocolat, pan-cakes, brioche, gateau marbré, trois sortes de confitures, différents miels, sirop d'érable, fromage blanc, coulis de framboise, yaourt nature, yaourts aux fruits, yaourt 0%, charcuterie (jambon blanc, blanc de dinde, saucisson, lards chauds), fromages (chèvre, comté, brie), oeufs brouillés, oeufs coques, jus d'orange pressé, jus de pamplemousse pressé, jus multi fruits et jus de pomme, différentes céréales, salades de fruits (3 sortes) et boissons chaudes selon votre choix. et tout cela pour 15€! Bien cordialement Laurence BEUF

matalaman Couples - 17/09/2014 TripAdvisor review
« Hotel Mercure, Cathedrale, Chartres »

Marion, who checked us in, was particularly helpful. The hotel had disabled parking which we required and was very central to the city. Although the hotel has no restaurant there are plenty eateries nearby. Breakfast was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Nous vous remercions d'avoir partagé vos remarques sur votre venue au MERCURE CHARTRES. Nous sommes heureux de lire que vous avez apprécié votre séjour. Nous espérons tous vous revoir bientot dans notre établissement. Laurence BEUF

Family - 14/07/2014 TripAdvisor review
« Lovely hotel at central location »

lovely rooms at this quality hotel. Clean, modern, and very centrally located. No restaurant, but with plenty nearby, that wasn't a disadvantage. Breakfast is elaborate and fresh. Very friendly staff at the desk.

Our hotel has responded to the review
Our hotel has responded to the review

Nous vous remercions pour votre commentaire sur ce site et sommes heureux que vous ayez apprécié votre sejour dans notre établissement. Mon équipe et moi même sommes trés sensibles à vos appréciations. Au plaisir de vous revoir prochainement. Laurence BEUF

RGBonVivant Couples - 05/04/2014 TripAdvisor review
« AN EXCELLENT STAY »

My wife and I stayed at the hotel on Tuesday 1st April, 2014. Although the hotel does not have its own car park the public one is very large and only across the road. No restaurant for an evening meal but we were recommended one a short walk away and it was good. The room was smallish but comfortable. Breakfast was fine. We would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Un grand merci pour votre commentaire sur le MERCURE CHARTRES CATHEDRALE. Nous sommes toujours trés attentifs au bien etre de nos clients, et sommes ravis que votre séjour vous ait convenu. Espérant vous revoir bientot. Laurence BEUF

Matthew B Couples - 29/10/2013 TripAdvisor review
« Honeymoon »

We stayed here for one night during our honeymoon. The hotel staff were extremly friendly and the property was idealy located in town. Our room was perfect overlooking the cathedral, it made for a lovely romantic evening. Highly recomend it for a stay.

Our hotel has responded to the review
Our hotel has responded to the review

Nous vous remercions de votre commentaire et nous sommes ravi que votre séjour vous ai plu. Laurence Beuf

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