Hotel - Mercure Chartres Centre Cathédrale Hotel
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Mercure Hotel

Mercure Chartres Centre Cathédrale Hotel

3 rue du General Koenig 
28000  CHARTRES
FRANCE

463 reviews
TripAdvisor Rating Based on 463 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 0  EUR
  • Babysitting on request
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 0  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • PARIS ORLY
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Leisure and activities

  • Babysitting on request

Catering

  • 1 bar(s)
  • Room service
    • Opening hours : Week 06:30 - 11:00
    • Opening hours : Week-end 06:30 - 11:00

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Try our new Standard, Superior, and Privilege Rooms, all decorated in a very modern style.

  • 66 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 6 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • Printer
    • Computer
    • Fax machine
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating Based on 915 reviews

Our guest reviews for Mercure Chartres Centre Cathédrale Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 463 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Dirk T. Couples - 11/07/2017
« Not worth the money and please CLEAN the place »

The hotel is all about location - the room was OK but small, like an Ibis but with fancier stuff in it. I can not imagine having to pay the full rate for such a small Mercure room. However, what really upset me was the state of the shower and the toilet. The shower had stains of mild and hair from previous visitors. The inside of the toilet door was full of stains - I don't even want to know what they were. For your information: the next day I stayed in an Ibis in Saint-Quentin and guess what: dirty toilet seat (brown stains). This kind of unpleasant and upsetting experiences only happened to me in France.

AccorHotels certified review
Jep Couples - 06/07/2017
« Overnight stay in Chartres »

We have stayed here twice before and had good experiences. This time we were given a room where the fridge did not work and the safe did not work . We were cross about this because the booking said Fridge and safe. We did not get what we booked. This needs to be sorted out!

AccorHotels certified review
Elizabeth A. A. D. F. Couples - 02/07/2017
« Just what we needed in terms of convenience, cleanliness and reliability »

See above

AccorHotels certified review
Coreen P. Families - 16/06/2017
« Mrs. Coreen Pennell »

Our party of 6 were very satified with our recent stay at your property. The location to both the Cathedral and the central walking streets made for a very enjoyable visit. Your dedicated staff were extreemly helpful as there were 4 senior in our group and needed extra assistance. Thank you again for an enjoyable stay and we hope to visit again!

AccorHotels certified review
P P. Couples - 10/06/2017
« Lovely hotel, very close to Cathedral  »

Lovely hotel, very convenient for cathedral and town, parking close by. Room very comfortable would definitely stay here again

AccorHotels certified review
Magdalena Friends - 08/06/2017
« Very nice hotel »

I liked the hotel very much. It was gave a light impression, the rooms were lovely and the breakfast was delicious. I especially liked that there were ecological choices of fruit. The personell were very nice to me.

AccorHotels certified review
Lou Couples - 04/06/2017
« Handy location and easy to find »

I booked this hotel because it (falsely) advertised soundproof rooms. There is no soundproofing between floors as I could hear the person upstairs using their bathroom and moving around. I booked months in advance to request a room on the top floor to avoid this exact thing and was told there were none available. Receptionist who booked us in was lovely and helpful. Comfy bed and it was clean, but bathrooms could do with an update.

AccorHotels certified review
Hanny Couples - 31/05/2017
« excellent stay »

Nice big clean room, fine services and good breakfest

AccorHotels certified review
Anonymous Business - 24/05/2017
« Impec  »

No pb

AccorHotels certified review
Leo Couples - 23/05/2017
« Highlight »

We found a relaxed, quite hotel in the middle of Paris where we could really slow down and enjoy our weekend. It was just wonderful.

AccorHotels certified review
M J. G. Couples - 22/05/2017
« For the first time we were disappointed in the service and facilities offered by a Mercure. »

There was no parking at the Hotel - we were advised to use the public parking at our own cost. None of this was indicated on the website when we booked. There was only one member of staff and there was no bar - again we were advised to go outside to another establishment. The curtain in the room did not cover the window. The Breakfast was adequate, but below the Mercure standard. Again there was only one person serving in the Breakfast Room and she had to leave to prepare food. All in all an inferior experience to what we have experienced in other Mercure hotels that we have stayed in.

AccorHotels certified review
Anonymous Families - 07/05/2017

Moment de detente

AccorHotels certified review
Anonymous Couples - 01/05/2017

We had a very pleasant stay at Chartres and found the Mercure as good as it had been when we stayed there last June. The only things we would like to see changed are the wooden stirrers when a spoon is so much nicer and we did not like the pillows! But , overall we were pleased and everyone was pleasant and helpful. Thank you!

AccorHotels certified review
Anonymous Business - 29/04/2017

Hotel nickel. Personnel souriant et dispo. RAS . I'll be back. For sure.

AccorHotels certified review
Anonymous Business - 29/04/2017

Conveniently located in the center of Chartres, public parking (underground) across the street. Clean rooms, friendly people, perfect place to stay when exploring Chartres.

AccorHotels certified review
Anonymous Families - 29/04/2017

Comfortable and good value for money.

AccorHotels certified review
Anonymous Families - 28/04/2017

Good breakfast. Excellent location. Comfortable, well-equipped rooms but deb pillows are uncomfortable. Air con was not working.

TripAdvisor certified review
Couples - 16/04/2017
« Great Location, Nightmare Staff »

The check in was uneventful, the room nothing to write home about. The breakfast however was unbelievable and not because the food was outstanding. Most trays were actually empty and it took the two chit chatting staff a long time to refill. More than that they were completely enthralled in their conversation, ignoring customers and chasing after us "what room number do you have" rather than welcoming any guests. Their own conversation must have been very interesting, yet completely at the wrong time. When a German couple came down to the breakfast area with their dog, the young lady asked them very rudely to leave and sit outside, so they did, albeit with their coats on (it was freezing). She then returned to her colleague to very rudely talk about the customers in French- unprofessional is an understatement. Check out did not happen, because said lady and gentlemen in charge of breakfast were too busy. Sad reflection of a Mercure. Will not stay again.

AccorHotels certified review
Anonymous Families - 11/03/2017

Efficient welcoming reception comfortable room

AccorHotels certified review
Anonymous Couples - 04/03/2017

We were upgraded to a large well equipped Privilege room overlooking the Cathedral The staff were friendly and attentive, helping us with a restaurant booking. We enjoyed a good breakfast each day. The only downside was a rather limited bar but still with good service.

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