Hotel - Mercure Bordeaux Centre Gare Saint Jean Hotel
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Mercure Hotel

Mercure Bordeaux Centre Gare Saint Jean Hotel

28-30 rue Tauzia 
33800  BORDEAUX
FRANCE

666 reviews
TripAdvisor Rating Based on 666 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 8  EUR
  • Languages spoken at the hotel
    • German
    • Spanish
    • French

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 8  EUR
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-21:45
    • Opening hours : Week-end FERME VENDREDI

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose a Standard Room with a king-size bed or two twin beds, all stylishly decorated and offering the same level of comfort and range of services.

  • 99 rooms
  • 99 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Bathroom doors 32 inches wide
    • Web TV
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV with VCR
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Printer
    • Computer
    • Fax machine
    • Minibar
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,846 reviews

Our guest reviews for Mercure Bordeaux Centre Gare Saint Jean Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 666 reviews
AccorHotels certified review
Anonymous Friends - 12/09/2017
« Comfortable clean reasonable priced hotel with good staff generous breakfast and a bar »

Had a good experience and the staff was very helpful to answer any question. The stay was good value for money.

AccorHotels certified review
Anonymous Couples - 11/09/2017
« adekvat »

Adekvat

AccorHotels certified review
David Couples - 11/09/2017
« David »

Good room, but overall experience spoilt by a very busy and disorganised breakfast

AccorHotels certified review
Allan K. Couples - 10/09/2017
« Good facilities, good breakfast and good location for public transport »

The standard was as good as any of the other Mercure hotels we have stayed at, in other words top class.

AccorHotels certified review
Denis Couples - 10/09/2017
« Enjoyable »

Close to station and easy access to tram. Great breakfast

AccorHotels certified review
Dianne Solo - 10/09/2017

Very helpful and friendly reception staff. Room spacious and comfortable.

AccorHotels certified review
Alan Couples - 08/09/2017

Chose this as we were travelling by train. Great location for station and only a short tram ride to town centre. Staff very helpful

AccorHotels certified review
Anonymous Solo - 08/09/2017
« Met all expectations. »

Arrived very late after flight delay. Checked in by efficient and courteous staff. The room was clean and with good facilities. The Bar stayed open to provide me with much-needed refreshment. A hiccough was that, when I enquired upon check-in, I was told breakfast was included within my rate and hence paid for. Upon check-out the following morning, however, I was told I had only "reserved" - but had not actually paid for - Breakfast, which was of good quality.

AccorHotels certified review
Jemma Families - 05/09/2017
« happy »

very happy with my room, clean and comfy. great coffee and friendly staff.

AccorHotels certified review
Missc Friends - 04/09/2017
« Comfortable hotel with good transport links »

Hotel was clean and privilidge rooms were spacious with comfortable beds and nice terrace. Position slightly out of town, although transport links were good.

AccorHotels certified review
Pw Couples - 30/08/2017
« Ok but nothing special. »

The building of the hotel is a bit dated and refurbishment does not help some structural flaws. Regarding accessibility, we were particularly surprised that we had to climb stairs with the luggage to get to the reception... As for the room, windows are a joke (smallish, no light for the room), especially during electricity outage. During the outage, staff could have bothered apologising, and explaining shortly what was going on and whether they were expecting to resolve the issue soon. At breakfast, it is the first time in a hotel (and we see many) where you had to pay for your cappuccino, if you prefer that over the coffee offered on the buffet. Otherwise, bed and room equipment rather good for 3*. Separate WC was much appreciated (though door had trouble closing).

AccorHotels certified review
Mary E. Friends - 29/08/2017
« Very enjoyable »

Wonderful staff, starting with the people on reception, beds were comfortable, lovely shower. We appreciated the tea and coffee making facilities. A fridge would make a huge difference to the enjoyment of our stay

AccorHotels certified review
Adrien Families - 29/08/2017
« Nice comfortable stay »

Comfortable beds, large room, good food. No aircon in lounge/restaurant

AccorHotels certified review
Alun D. Couples - 22/08/2017
« Location was excellent, support with quality staff front of house »

The two lady front of house provide my wife and I with an excellent service. Their knowledge of the city was invaluable. They were also able to assist my wife to copy and send impart documents concerning an important family matter.

AccorHotels certified review
Lloyd R. Couples - 18/08/2017
« LOVELY STAY IN PLEASANT HOTEL »

RELAXED AND EASY. LOVELY PROFESSIONAL STAFF

AccorHotels certified review
Karen Friends - 14/08/2017
« Lovely stay »

Spent 3 nights at the Mercure gare St Jean Bordeaux.Was kept awake first night by air conditioning unit in our "privilege " room but after mentioning it to reception we were upgraded to a roof top terrace room which was wonderful. The bed was so comfortable. Lovely terrace to sit out on in the morning and evenjng( too hot in day!). Overall a great value stay

AccorHotels certified review
Alex Solo - 10/08/2017
« Very comfortable and relaxing experience. »

From start to finish the reception staff were most helpful with service and information. They never ignored your requests on their time. The room maids were very efficient and high quality work. I would definitely stay again.

AccorHotels certified review
Anonymous Couples - 09/08/2017
« very pleasant stay »

Good location, comfortable room friendly staff

TripAdvisor review
Solo travel - 09/08/2017
« Expect a bit more from a Mercure »

Plus: the location is good along the tramway and 500 meters from the railway station, the hotel is clean and the decoration is elegant Minus: stairs at the entrance and the elevator is out of service, no AC in the lobby, and the worst is that the restaurant of the hotel is closed on weekend days!

AccorHotels certified review
Gros Families - 08/08/2017
« Good »

People at the réception was very nice and helpful. I didn't sleep well because of a constantly noise of a machine or vibration inside the wall I didn't know what it was. And I didn't like the fact you could remove your lugage from a car in front of the hotel as there was a special place done for that. All the rest was correct. Pity also that breakfast is not included in the price of the room. I like all the shampoo and all those stiff you put in the bathroom.

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