Hotel - Mercure Bordeaux Centre Gare Saint-Jean Hotel
Mercure Hotel Mercure Hotel

Mercure Bordeaux Centre Gare Saint-Jean Hotel

3.5/5 776 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-21:45
    • Opening hours : Week-end FERME VENDREDI

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Our rooms

Choose a Standard Room with a king-size bed or two twin beds, all stylishly decorated and offering the same level of comfort and range of services.

  • 99 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 3 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV with VCR
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Baby bed
    • Automatic temperature control
    • High speed transmission line
    • Fax machine
    • Minibar
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,663 reviews

Our guest reviews for Mercure Bordeaux Centre Gare Saint-Jean Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 776 reviews
Chrisphil Couples - 13/08/2018 AccorHotels certified review
« Mercure Centre Gare Saint Jean »

We thoroughly enjoyed our two night stay at this hotel.

Jeannette Couples - 13/08/2018 AccorHotels certified review
« Long walk from city center »

Its a 30 minute walk at least to place Comedie. Which is quite a bit longer then suggested on hotel site

Pixie Couples - 12/08/2018 AccorHotels certified review
« Nice hotel »

A little far away from centre in heat wave

Neil L. Couples - 11/08/2018 AccorHotels certified review
« Brilliant »

Our experience was excellent with the food good, the staff were fantastic and helpful, being only too happy to answer our questions about the tram, where to go, what to see etc. The outdoor dining area was great, especially when a light breeze started after a very hot day. The room and balcony were great.

Richard A. Friends - 09/08/2018 AccorHotels certified review
« In a great location with friendly helpful staff »

Room acceptable but should have proper drinking glasses. Fencing on terrace needs fixing, empty wine bottle left on terrace also, safe did not work and cigaret burn mark on desk (room 410). A little disappointing for your top-of-the-range room. It might be helpful to train night staff to serve at the bar. At 2330 we had dificulty getting drinks - the night porter was very helpful but admitted he did not know where everything was or what to do. We ended up having drinks but not really what we wanted.

Vicki S. Families - 06/08/2018 AccorHotels certified review
« Great staff! »

We booked this room last minute as the air-con in our rental had broken. The receptionists are fantastic and all very welcoming & lovely. Room was spacious and terrace was nice, though was far to hot to use it unfortunately. Breakfast was good, though staff could learn a lot from the great reception and bar staff. Disappointed that no food service over weekend, but then we got to experience a lovely dinner out - so all worked out. Great location and easy to get tram into city, or walk if there wasn't a heat wave ;)

Jean-marie B. Couples - 03/08/2018 AccorHotels certified review

I have been upgraded

The C. Friends - 31/07/2018 AccorHotels certified review
« Excellent »

Only there overnight but super hotel, clean, modern, fantastic range of free cold drinks in rooms and proper espresso machine. Will definitely return.

Anonymous Solo - 27/07/2018 AccorHotels certified review
« Convenient location but tired and in need of refurbishment »

Paid for a premium price ‘luxury room’ but though adequate it was distinctly not luxury. Decor tired and some room facilities not working (certain lights, room safe etc). Although defects reported nothing done during my two night stay. Hotel is convenient for Gare St Jean and has an adjacent tram stop that takes you to the city centre.

Tv Couples - 26/07/2018 AccorHotels certified review
« Convenient location and friendly staff and service »

Enjoyable stay at Mercure. Staff were very friendly and helpful. Rooms clean and bed comfortable.

Guillem Solo - 20/07/2018 AccorHotels certified review
« Very good »

Friendly staff, 10' to the center by public transport and easyly connected with train and the airport. Very confortable room, well distributed and without noises.

Leonardo Families - 17/07/2018 AccorHotels certified review
« Superior room with a fan, believe or not. »

During my 4 days stay at Mercure Bordeux, two of these days our air conditioning was not working. As the hotel was full, no other room was available for a move. There was no technician to solve the problem during the first days, which was an absurd for a hotel chain as Accor. I was offered a fan to cool the room and a "I'm sorry. I can't do nothing" at the reception. Really impressed You pay for a superior room, and receive a room with a fan. No refund was offered. No complimentary something just to get a smile from our side. Just a "I'm sorry. I can't do nothing" Really disapointed. After this hotel I went to an Ibis Style at Saumur. Believe or not, same problem. Luckly was fixed. After Saumur I went to an Ibis Style at Honfleur, and, again, Believe or not, same problem again! Luckly that was one room available for a move. It looks like that air conditioning maintanance is a serious problem in several Accor's hotels.

Puneet S. Couples - 12/07/2018 AccorHotels certified review
« Pleasant hotel, good service, nice view from penthouse room. »

Pleasant.

Jane F. Solo - 08/07/2018 AccorHotels certified review
« The hotel was perfect for my needs. »

I was impressed by the staff, who were very helpful and friendly. The breakfast was of good quality. The room was clean, quiet and comfortable and the hotel was well situated for transport links .

Anonymous Business - 03/07/2018 AccorHotels certified review

Conforme a mes attentes

Doreen R. Business - 30/06/2018 AccorHotels certified review
« Definitely would recommend your hotel for location and service »

Desk checkin and breakfast were very satisfactory. Would stay again

Leo H. Families - 29/06/2018 AccorHotels certified review
« Wonderful stay at Mercure Bordeaux Centre Gare Saint-Jean »

We loved our stay at the hotel staff were great and very helpful room was clean, well presented, equipped and bed very comfortable. Hotel is very close to both main train station and the tram making it very easy to get to and from the city centre which was great. We included breakfast in our booking and were very happy there was a good selection of food options hot and cold all freash and tasty we also had a beautiful dinner in the restaurant on our last night in Bordeaux we look forward to returning soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear LEO H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre Gare Saint-Jean. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mrs BOUYER Carine Hotel Manager

Couples - 28/06/2018 TripAdvisor review
« A bit renovated room, but dirty. Caridors are old and not maintained »

The room seem to be renovated recently, but still was dirty and we've found someone else's hair in multiple places. The caridors or other areas of the hotel are old and not maintained. For example, someone else let's a few glasses outside of their room's door. We've spotted them in mid-day, and they were left there until the morning.

Anthony Couples - 27/06/2018 AccorHotels certified review

Front desk staff person on Sunday was very helpful. Room was quiet, great bed, terrace as promised. Location near Gare St Jean and on the tram line was great.

Betty Solo - 27/06/2018 AccorHotels certified review
« Very expensive »

Nothing special

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