Mercure Bordeaux Centre Gare Saint-Jean Hotel 4 stars

TripAdvisor rating 3.5/5 898 reviews
Mercure Bordeaux Centre Gare Saint-Jean Hotel
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Hotel extras

  • Covered private car park

  • 1615 sq. ft. (150 m²) of conference space with natural light

  • 20 minutes by tram from the conference center

  • 10 minutes by tram from the Cité du Vin

  • 3 tram stops from Place de la Bourse

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mercure Bordeaux Centre Gare Saint-Jean Hotel

28-30 rue Tauzia
33800
bordeaux
france

Tel: +33556922121

Fax: (+33)5/56910806

Contact email

Check-in from 12h00

Check out up to 12h00

  • . :   16/17 PEYRONNET

  • . :   C TAUZIA

  • By plane

    MERIGNAC At 10km / 6.21 miles

  • By train

    Bordeaux Merignac At 0.25km / 0.16 miles

  • By train

    SAINT JEAN At 0.25km / 0.16 miles

GPS :44.829845, -0.559565

Our accommodations

Choose a Standard Room with a king-size bed or two twin beds, all stylishly decorated and offering the same level of comfort and range of services.

Classic Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with terrace and 1 double bed

  • Max. number of persons: 3
  • Area: From 20
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Wellness Privilege Room with 1 king-size bed and terrace

  • Max. number of persons: 3
  • Area: From 25
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room - twin beds

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

LA GARE DES SENS

Type of cuisine: French

We offer a set menu of one, two or three courses for business lunches. Over dinner, our chef will introduce you to all the delicacies of our region with the flavor-rich menu and range of top-quality wines.

Lunch

12:00 - 13:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 105

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 18 people

Find out more

Our guest reviews for
Mercure Bordeaux Centre Gare Saint-Jean Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,762 reviews

tripadvisor

TripAdvisor Rating 3.5/5

898 reviews

Over-priced and not informed of tram disruption

Customer review rating 4.3/5

Rob H. Couples - 09/09/2019 AccorHotels review

I booked through reservation centre as Accor member - the price went up considarbley between looking on the internet and then calling - we choose room with terrace- however our corner room 127 the terrace was small offered no view and due to high walls hardly any sunlight - was not worth spending the extra for. In addition we were not advised of the tram disruption - had we known that the walk to replacement bus stop involved crossing an extremely busy junction we would not have booked. Your reception staff were odd in their reaction to our conversation English - however we appreciated the help Karan gave us.

barely adequate

Customer review rating 4.3/5

Susan Friends - 03/09/2019 AccorHotels review

Not up to the usual Mercure standards, AC in the bedroom was just really a fan, not good when the day time temperatures were in the 30’s. Stingy towels (more a rag than a towel and no face washer) and amenities. Efficient checkin, once the personnel arrived, as they were busy else where, same for the bar service. Each evening! Room was a good size for France and good to have a kettle, but only one creamer between two people, is this really Mercure standards? I think not!

Convenient location

Customer review rating 4.3/5

Frank Couples - 28/08/2019 AccorHotels review

All was fine, but the hotel is more 3 star than 4

Good value for money hotel

Customer review rating 4.3/5

Steve Couples - 21/08/2019 AccorHotels review

Fine. Only hiccup was being told on check in that breakfast on 15th was until 1100. (as it was a bank holiday). When we went down for breakfast on that day at 1015 it was closing and we only offered a limited choice which we declined.

We were most satisfied with the friendly and helpful staff, selection of food and convenient location offering car parking

Customer review rating 4.3/5

Anonymous Families - 19/08/2019 AccorHotels review

We appreciated the service, we’re satisfied with the meal selections and front desk staff were helpful. Sometimes hot breakfast food ran low at peak times. Something to consider may be offering parking at a cheaper rate for consecutive nights or include it in a package at a cheaper rate?!

Overnight stop

Customer review rating 4.3/5

Gary H. Solo - 14/08/2019 AccorHotels review

Stayed for one night only, reception was busy so took a while to check in. The staff spoke English and were very pleasant. Room was perfect for my stay and bed very comfortable. Overall enjoyed my stay and would recommend. Lived up to the Mercure Brand.

A nice surprise!

Customer review rating 4.3/5

Gi… Families - 13/08/2019 AccorHotels review

Comfortable, friendly, quiet.

Very helpful and welcoming staff.

Customer review rating 4.3/5

Brian Couples - 13/08/2019 AccorHotels review

Great location, really pleasant and clean rooms. The staff were incredibly helpful and informative with their advice and tips for Bordeaux. The key card wasn't working on the second day, but the staff fixed the issue in a timely manner and was very professional. I really enjoyed my three days in your hotel. Many Thanks Brian

Customer review rating 4.3/5

Cathy Couples - 12/08/2019 AccorHotels review

Friendly welcome - very helpful reception staff. Lovely room. Great location.

Good quality accommodation in a convenient location

Customer review rating 4.3/5

Mark B. Couples - 09/08/2019 AccorHotels review

It was like other Mercure’s I have stayed in. Reliably good quality. The hotel staf were friendly and very helpful.

Good hotel, excellent service

Customer review rating 4.3/5

Anonymous Couples - 07/08/2019 AccorHotels review

Hotel room and corridors could perhaps be a bit more modern. First class service though. Very friendly welcome by all, and when there was a minor issue with 2 plug sockets this was rectified instantly. Great base for exploring Bordeaux.

All ok

Customer review rating 4.3/5

E. Couples - 06/08/2019 AccorHotels review

Everything was ok

Customer review rating 4.3/5

Fabienne T. Families - 03/08/2019 AccorHotels review

Very kind and helpful staff and good size, clean room. Excellent breakfast.

The hotel staff were excellent.

Customer review rating 4.3/5

Marika A. Couples - 26/07/2019 AccorHotels review

We arrived to be welcomed by a very helpful, friendly and welcoming member of hotel staff. The staff we met when we visited the restaurant were also excellent, so welcoming, the overall level of customer service was superb. The food we enjoyed from the restaurant very much, the wine was delicious. The only issue for us was that the hotel room smelt of cigarette smoke, we did mention this to reception but there were no other rooms available. We do appreciate that this is a busy hotel and some customers will smoke in the room. The other thing to note was that the hot water from the shower in the evening was extremely cool, however we were in the middle of a heatwave so this was not a problem. The next day, in the morning the water was warm/hot.

Relaxing stay

Customer review rating 4.3/5

Sennen G. Couples - 23/07/2019 AccorHotels review

We had a relaxing stay and all the staff we the the pleasure of meeting was very helpful. Special mention must be made to Laetitia, she took time and translated the menu to English & ensured we happy with all aspects of the meal and very quick to respond to any of our needs. Also, in the morning she made time to come to us to say bye. She indeed made our stay very pleasant. Also, mention to Tom who was very informative and quick to provide assiatance. One mention is the mattress, we didn't particular like the memory form on the bed as it didn't provide the comfort of a traditional and firm mattress. Apart from that we really our stay. The breakfast had a good spread to choices and the service was quick. Regards Sennen G.

Very good apart from slow check-in.

Customer review rating 4.3/5

Terry Solo - 12/07/2019 AccorHotels review

On arrival I was tired after a long hot day travelling. I had to wait 15 minutes to get my room key. This is not good enough service.

The Bed and Breakfast were up to par but everything else was well below par for a 4* hotel

Customer review rating 4.3/5

Peter M. Couples - 03/07/2019 AccorHotels review

Seamless check-in and out - a comfortable bed - and a very good breakfast ( the scrambled eggs were superb) BUT 1: The bathroom and toilet were not up to scratch. 2: Very thin plastic glasses - one was broken when trying to open the packet were inadequate as were paper cups for tea 3: The decor and carpets give the hotel a dingy feel as did the broken sofa/bed in the room. These aspects would be acceptable in a 2* hotel but one feels exploited when the hotel is advertised as 4*.

Convenient location

Customer review rating 4.3/5

Cline Families - 02/07/2019 AccorHotels review

Pleasant experience Not great breakfast ,

satisfied

Customer review rating 4.3/5

Anonymous Families - 01/07/2019 AccorHotels review

pleasent, quick service, the room was clean. the staff neglected to tell us we deserve free breakfast.

Customer review rating 4.3/5

Alison W. Families - 29/06/2019 AccorHotels review

The staff were extremely kind and helpful ...especially Marion, as my son was taken ill and had to be admitted to hospital during our stay .

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