Hotel - Mercure Bordeaux Centre Gare Saint-Jean Hotel
Mercure Hotel Mercure Hotel

Mercure Bordeaux Centre Gare Saint-Jean Hotel

3.5/5 805 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-21:45
    • Opening hours : Week-end FERME VENDREDI

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Our rooms

Choose a Standard Room with a king-size bed or two twin beds, all stylishly decorated and offering the same level of comfort and range of services.

  • 99 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 3 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV with VCR
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Baby bed
    • Automatic temperature control
    • High speed transmission line
    • Fax machine
    • Minibar
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,895 reviews

Our guest reviews for Mercure Bordeaux Centre Gare Saint-Jean Hotel

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 805 reviews
Ann F. Couples - 08/10/2018 AccorHotels certified review
« Extremely satisfied »

We had a wonderful 3night stay. The staff at reception were really very helpful to us. The breakfast was great with a varied selection of food. Our room was peaceful and quiet with everything that you would need. Great place to stay, hope to come back again soon. The tram just outside the door brought you to the center in a few minutes, I would highly recommend this hotel

Ute H. Couples - 01/10/2018 AccorHotels certified review
« Pleasant hotel in perfect location. »

Staff was very friendly and helpful. Rooms were clean.

Norma 3. Friends - 01/10/2018 AccorHotels certified review
« A pleasant stay »

The hotel provided a place to stay cut wasn't as close to the railway at as I had thought.

Linda O. Couples - 29/09/2018 AccorHotels certified review
« Excellent Location »

Great place to stay in Bordeaux. Close to the train station and right across from the Tram Line C. Also a short walk to the old town. The check-in was quick and the staff were very helpful. A great breakfast was also included with our room and free WIFI. My only complaint was the AC did not work well and the room was stuffy. It was in the mid 30's when we were in Bordeaux so AC would have been nice. Other than this all was good.

Thames Couples - 28/09/2018 AccorHotels certified review
« Good Mercure standard »

Good room especially we were upgraded to the one with balcony.

Joe Families - 26/09/2018 AccorHotels certified review
« A pleasant and comfortable stay »

It was a good quality hotel in a very convenient location for the City Centre, Tram service and the Railway Station. Our only criticisms are that the toilet seat was too low, making sitting down awkward in the confined space - particularly for the elderly. Also, we would have felt safer with the wet and slippery bath were there a grab rail.

Derek Families - 26/09/2018 AccorHotels certified review
« Good hotel convenient to train station »

Breakfast good. Room comfortable. Reception staff very good.

Anonymous Couples - 26/09/2018 AccorHotels certified review
« Not the best. »

We had to request our welcome drinks. Had to request the second, we were one each at other hotels. Did not receive an upgrade. The hotel appeared to have an order of over cooked food. Will not stay here again.

Will H. Couples - 25/09/2018 AccorHotels certified review
« Very happy with the overall experience »

Everything was well prepared for our arrival and the champagne was on ice as requested .

Ray Couples - 23/09/2018 AccorHotels certified review
« Excellent location, very helpful staff and a comfortable large bed »

Reception staff were good but the breakfast & luch staff were busy but extremely pleasant and helpful. I was also with you 2 weeks ago where the evening restaurant staff were excellent especially considering my late arrival.

Louwit Couples - 22/09/2018 AccorHotels certified review
« Good! »

Nice stay, lovely room, comfortable and clean, good coffee. Good bar! No mugs large enough for anything other than espresso. No plug socket near mirror.

Sarah Friends - 21/09/2018 AccorHotels certified review
« Friendly staff, but no safe in a city centre or restricted room area access near train station hotel »

Very professional and friendly staff particularly the night person, who had to manage bar, reception and whole hotel on own!!! Was courteous and professional at all times. I'm sorry I don't have his name. Room was cleaned well each day. Disappointing there was no safe, given that this was a city centre hotel and also with limited staffing. Think the security could be tighter e.g. make the lifts only accessible to residents - got the feeling that anyone could walk off the street.

Dennis A. Friends - 20/09/2018 AccorHotels certified review
« Acceptable, but only just. »

The hotel felt like a lower cost hotel. Public areas and hotel corridors were both dark and grubby. The room itself was ok, but the toiletries in the room were poor and not replenished at all during our stay. We had breakfast on one day, and it was chaotic, with no cereal bowls, the coffee machines were broken with the staff desperately trying to fix them. And the orange juice machine empty. I did mention this at Reception on our check out. They deducted the charge but that’s not the point, we then had to go out to enjoy a breakfast elsewhere. Overall it was just acceptable, but we wouldn’t stay there again.

Anonymous Solo - 19/09/2018 AccorHotels certified review
« de passage »

bof

Samson W. Solo - 18/09/2018 AccorHotels certified review
« Excellent and convenient hotel »

Helpful and friendly staff, convenient location, great room facilities.

Doug Friends - 17/09/2018 AccorHotels certified review
« very enjoyable »

Very nice room, good location, great breakfast

Nw Couples - 17/09/2018 AccorHotels certified review
« Friendly and most helpful service »

Very good

Phillip D. Couples - 13/09/2018 AccorHotels certified review
« quite satisfactory »

Staff were excellent and the room was clean and comfortable. We were disappointed that on the night we wanted to have dinner at the hotel resturant it was closed (to guests) due to them hosting another function.

Aileen Couples - 13/09/2018 AccorHotels certified review

Excellent location friendly staff clean hotel

Jh Couples - 12/09/2018 AccorHotels certified review
« Great city »

Good location, easy walk into town (c. 15 minutes) very good tram links, would recommend

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