Hotel - Mercure Bordeaux Centre Gare Saint Jean Hotel
Mercure Hotel Mercure Hotel

Mercure Bordeaux Centre Gare Saint Jean Hotel

Our hotels AccorHotels
3.5/5 729 reviews
All hotels in Bordeaux
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From 99.00 EUR Non member rate
From 99.00 EUR Member's rate Members’ Rate, join while you book
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 8  EUR
  • Air conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-21:45
    • Opening hours : Week-end FERME VENDREDI

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose a Standard Room with a king-size bed or two twin beds, all stylishly decorated and offering the same level of comfort and range of services.

  • 99 rooms
  • 99 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Bathroom doors 32 inches wide
    • Web TV
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV with VCR
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Printer
    • Computer
    • Fax machine
    • Minibar
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,301 reviews

Our guest reviews for Mercure Bordeaux Centre Gare Saint Jean Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 729 reviews
AccorHotels certified review
Tom Couples - 14/03/2018
« This is disturbing! »

I just made a reservervation for the 12 th of may, and you ask me to evaluate now??? Is something wrong with my reservation? Can you please contact me urgently???

AccorHotels certified review
A G. F. T. U. Business - 26/01/2018
« No Sir wifi works »

- “would you please change my room, the wifi signal is really weak and the connection was cut off too many time” -“Sir, the wifi work fine in the hotel” -“yes but it wasn’t fine for me” -“there is nothing I can do, I’ll right your request on a paper for the technicia” She writes a not and comes back to me: - “Sir can I help you?” Not only she mastered arrogance but she even didn’t recognize me after two second. I left the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAIN COADOU, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bordeaux Centre Gare Saint-Jean. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mrs BOUYER Carine

AccorHotels certified review
Nonante90 Business - 25/01/2018
« everything was fine »

everything was fine : the room, the dinner, the breakast, the bar and the hotel team

AccorHotels certified review
Shac Couples - 15/12/2017
« Shac »

In general our stay was very pleasant , the staff were very welcoming and the breakfast was good . Only problem was with the shower head in our bathroom kept on slipping .

AccorHotels certified review
Jaime E. Business - 11/12/2017
« Near train station »

Convenient hotel for remiaining close to St. Jean train station. Near the station, but not NEXT to the station. 5-7 minute walk. Being not so close to the station has the advantage of a quieter environment. Still good dining options around. Good hospitality. The hotel is a little bit worn, though. It needs renovation. Anyway, it's up to the Mercure standards.

AccorHotels certified review
Anonymous Families - 11/12/2017

very quite, big and confortable room and only 3 tram stop to get to the city center but not accettable Euro 5,00 for tonic water !!

TripAdvisor review
Jaime A Business - 08/12/2017
« Convenient for Bordeaux station »

Close to Saint Jean railway station, but not NEXT to it. Count on a 5-minute walk to reach it. On the other hand, the hotel is situated in a quite area. Staff is attentive and helpful. The rooms are spacious but need renovation.

AccorHotels certified review
Anonymous Couples - 05/12/2017

We were able to check in very early which was perfect for us after a very early flight. The receptionist was extremely helpful- upgrading us to a better room, pointing out local places of interest on a map and giving directions to the venue we were attending in the evening.

AccorHotels certified review
Ic Solo - 01/12/2017
« Acceptable »

The sole downside of my stay here was the fact that even though the overall cleanliness of the room was satisfying, I found some hairs in the sheets (which looked otherwise clean)..

AccorHotels certified review
Anonymous Couples - 25/11/2017
« Excellent »

Clean and very accommodating staff.

AccorHotels certified review
Paola Business - 14/11/2017
« Very relaxing »

Extremely nice staff always smiling and ready to help

AccorHotels certified review
Alison Couples - 08/11/2017
« Convenient, value for money, clean and would use again »

Very good location near tram system. Nice clean room. Friendly staff

AccorHotels certified review
Adam Couples - 02/11/2017
« Loved the terrace room »

Our experience with the hotel was extremely good. The check-in process was easy and the staff were helpful. The room we were allocated was well appointed and quiet., We ate a dinner and breakfast at the hotel and both were very good meals. We though the proximity to the train station and tram lines was an especially good point of the hotel.

TripAdvisor review
Adam G Couples - 02/11/2017
« Excellent location, good room »

The hotel is just outside the city centre, which makes its significantly quieter than some of the hotels closer to the old town. The hotel is an easy tram ride or walk from the Bordeaux St. jean train station or into the city centre, The tram only costs 1.50 Euro and runs every couple of minutes so you never need to wait for long. There is plenty of space if you have big bags. We stayed in a terrace room which was well appointed and spacious. The terrace overlooked an inner courtyard of some trees and a vegetable garden, The terrace was a lovely place to sit and relax. The only downside was people could smoke on the terrace. As non-smokers this was a significant detraction of our ability to use and enjoy the space or have fresh air come in from the door. Although we know smoking laws a much more relaxed in Europe than Australia it really does detract from the enjoyment of the space. The bed and pillows were extremely comfortable and the room was very quiet. We went outside of tourist season and although the hotel appeared to be more suited for French business travelers, we found the staff to be very friendly and welcoming, which was very pleasing, We would recommend the hotel to anyone who wants to have easy access to the train station and the city center and those who enjoy a comfortable bead and sleep.

AccorHotels certified review
Bradley H. Couples - 26/10/2017
« Helpful and friendly staff exceptional service »

Couldn't fault service would highly recommend hotel great value

AccorHotels certified review
Alan T. Friends - 18/10/2017
« Happy »

Location was OK Rooms were very clean but a little dated. Reception staff were great, very friendly, efficient and helpful.

AccorHotels certified review
Anonymous Solo - 16/10/2017

In rooms there should be safebox.

AccorHotels certified review
Peter F. Couples - 14/10/2017

Clean warm hotel, well located.

AccorHotels certified review
Sheila W. Friends - 11/10/2017
« Good hotel and breakfast - few maintenance issues! »

Location good. Breakfast superb. Reception satisfactory. Maintenance poor - room 302. Wash basin took ages to empty and shower tray overflowing by time finished shower. Neither reading light worked. Cupboard shelf unit is 6" away from wall - we lost a coat and cap which were found down back of cupboard. Socks from previous tenant also found - it needs to be sorted. Room 125 reported safe not working on arrival on 5th oct and no one came to look at it by time left on 9th. Stairs not cleaned often - sock lying on stairs for few days. Finally if using stairs please put which level you have reached on the door from the stairs. We enjoyed our stay but these minor issues did take the edge off it.

AccorHotels certified review
Brian K. Couples - 09/10/2017
« Another comfortable stay »

We stayed a long weekend, Friday to Monday. Our room was clean and comfortable, and we appreciated being allocated a room on the top floor at the back, to ensure quietness, as requested. We also appreciated the bottle of water each day. Neither of the LED reading lights were working - it was disappointing that no-one was available to fix these, over the weekend. As usual the coffee making arrangement was poor - paper cups, instant coffee, only one portion of creamer. This gives a mean, cheap impression. I mention this every time we stay, but you take no notice. We recently toured the US staying in similar hotels to Mercure, and all of them had excellent coffee makers in the rooms, with real coffee. You should do this. Splendid breakfast, as usual (apart from the cold plates for hot food). However you had a seminar group staying and the breakfast service was overwhelmed for a while - not enough staff, it seemed. We had lunch one day. Not a good experience. Slow service, poor quality steak (although very nice desserts)

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From 99.00 EUR Non member rate
From 99.00 EUR Member's rate Members’ Rate, join while you book
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 270 m ibis Styles Bordeaux Gare Saint Jean
ibis Styles Bordeaux Gare Saint Jean Hotel
From 74.00 EUR Non member rate
From 74.00 EUR Member's rate Members’ Rate, join while you book
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 340 m ibis Bordeaux Centre Gare Saint Jean
ibis Bordeaux Centre Gare Saint Jean Hotel
From 65.00 EUR Non member rate
From 61.75 EUR Member's rate Members’ Rate, join while you book
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 420 m ibis Bordeaux Centre Gare Saint Jean Euratlantique
ibis Bordeaux Centre Gare Saint Jean Euratlantique Hotel
From 77.00 EUR Non member rate
From 73.15 EUR Member's rate Members’ Rate, join while you book
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 450 m ibis budget Bordeaux Centre Gare Saint Jean
ibis budget Bordeaux Centre Gare Saint Jean
From 58.00 EUR Non member rate
From 58.00 EUR Member's rate Members’ Rate, join while you book
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in BORDEAUX
See rates