Hotel - Mercure Bordeaux Centre Gare Saint Jean Hotel
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Mercure Hotel

Mercure Bordeaux Centre Gare Saint Jean Hotel

28-30 rue Tauzia 
33800  BORDEAUX
FRANCE

634 reviews
TripAdvisor Rating Based on 634 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 8  EUR
  • Languages spoken at the hotel
    • German
    • Spanish
    • French

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 8  EUR
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-21:45
    • Opening hours : Week-end FERME VENDREDI

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose a Standard Room with a king-size bed or two twin beds, all stylishly decorated and offering the same level of comfort and range of services.

  • 99 rooms
  • 99 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Bathroom doors 32 inches wide
    • Web TV
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV with VCR
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Printer
    • Computer
    • Fax machine
    • Minibar
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,675 reviews

Our guest reviews for Mercure Bordeaux Centre Gare Saint Jean Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 634 reviews
AccorHotels certified review
Chantal Business - 15/07/2017
« Superb »

Great tailored service. Caring and friendly staff.

AccorHotels certified review
Anonymous Couples - 14/07/2017
« Short overnight stay »

The front of house staff were very friendly and helpful and spoke very good English. We only stayed for one night and arrived early 10.30am to see if we were able to check in. We were told it would be midday which was fine but when we returned we were told we had to wait until 2pm as rooms weren't ready. There seemed to be a mosquito problem at the hotel. The restaurant was situated close to the front entrance and when we mentioned the problem to the waiter, he explained that the front door was broken and couldn't be shut. This did spoilt our dinner as we were bitten quite badly!

AccorHotels certified review
D M. P. Couples - 08/07/2017
« One night in Bordeaux »

Restful, quiet, attentive and organised staff

AccorHotels certified review
Rod N. Solo - 07/07/2017
« Comfortable with superb food and excellent staff, »

Staff were all pleasant, cheerful and efficient. Room was comfortable and food, at breakfast and dinner, was excellent!

AccorHotels certified review
W R. J. Couples - 06/07/2017
« First time in Borders made easier. »

Cool after the summer heat wave but a warm greeting. Afterwards comfort efficiency and assistance

AccorHotels certified review
Bruce Friends - 03/07/2017
« Very convenient location. »

Very helpful staff

AccorHotels certified review
Richard A. Couples - 29/06/2017
« Mr Richard Allen »

Hotel was lovely, great location right at the tram stop or a nice short stroll to the centre. The lady on reception was extremely helpful with attractions and things to do in the area and made our break with her recommendations. Would definitely go back!

AccorHotels certified review
Ian H. Couples - 25/06/2017
« Pleasant stay »

From the outset we were made very welcome and the staff were very helpful and knowledgeable. The room was very clean and there was great variety on the breakfast menu; which we really enjoyed.

AccorHotels certified review
Barry A. Families - 22/06/2017
« Good and comfortable  »

Very efficient online check in easy check out, and room better than expected.

AccorHotels certified review
George N. Couples - 18/06/2017
« FRIENDLY HELPFUL STAFF. »

We had a "Superior Room" but it had no mini bar.We were told only Privilege Rooms got them?When we checked the website the write up for both rooms was almost identical,so I we were not happy.Also their dinners did not start until 7 pm which was a pain.

AccorHotels certified review
Malnuit Couples - 17/06/2017
« Satisfaits »

RAS

AccorHotels certified review
Anonymous Couples - 15/06/2017
« Very Good but too short »

excellent

AccorHotels certified review
Maxine H. Couples - 14/06/2017
« Ok - nice staff »

Not as close to train station as name suggests struggled to find it, receptionist advised us about a firework display on pont neuf so we went to watch was amazing so that was nice of her. There is always issues with pillows on holiday and this was no exception they were awful! Breakfast was good for french hotel - really impressed with the items.

AccorHotels certified review
Peter Couples - 14/06/2017

Overall we had a very enjoyable stay. The hotel was well situated a short walk from the Gare St Jean, and with easy acess to the city centre. The room was spacious and comfortable, although for some reason the beds in Mercure hotels are never quite as comfortable as those in other Accor brand hotels such as Ibis and Novotel. The only other quibble about the room is the rarher small amount of storage space available.

AccorHotels certified review
Paul D. Couples - 11/06/2017
« Sadly as air con not working had to change rooms »

A great hotel but air should have been checked

AccorHotels certified review
Rafal Couples - 11/06/2017
« Quite average »

We spent 3 nights. Good localization.

AccorHotels certified review
Anonymous Couples - 09/06/2017
« Short but very sweet. »

Only two nights but we were checked in very quickly. We ate at restaurant and the food and service was outstanding. The young lady in charge was a credit to Mercure Hotels, her customer service was girdt class.

AccorHotels certified review
M B. P. Friends - 29/05/2017
« Not happy. »

On the first day we complained of a really bad (sewage) smell in the bathroom. (NOT THE TOILET). We were there for 3 nights. It was not attended to. We complained twice more and it was still not attended to when we checked out. We were told that they could not enter the room without the guest present. This is not true because the cleaners enter rooms all the time. Also the air conditioning switch was faulty and I had to use a stick to operate it. From my experience I would only rate this hotel 2 stars and I certainly won't stay there again.

AccorHotels certified review
Tim Couples - 27/05/2017

We enjoyed our stay but the breakfast was a bit disorganised and the coffee machine was "unpredictable". The staff did their best but seemed too few in number to allow things to run smoothly. We would stay at the hotel again.

AccorHotels certified review
Janet Solo - 26/05/2017
« Comfortable room in hotel well located for station »

Helpful lady on reception, I was pleased to be upgraded to a larger and quieter room.

Our most recent 20 reviews
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