Mercure Bordeaux Centre Gare Saint-Jean Hotel 4 stars

TripAdvisor rating 3.5/5 868 reviews
Mercure Bordeaux Centre Gare Saint-Jean Hotel
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Hotel extras

  • Covered private car park

  • 1615 sq. ft. (150 m²) of conference space with natural light

  • 20 minutes by tram from the conference center

  • 10 minutes by tram from the Cité du Vin

  • 3 tram stops from Place de la Bourse

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 8.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mercure Bordeaux Centre Gare Saint-Jean Hotel

28-30 rue Tauzia
33800
bordeaux
france

Tel: +33556922121

Fax: (+33)5/56910806

Contact email

Check-in from 12h00

Check out up to 12h00

  • . :   16/17 PEYRONNET

  • . :   C TAUZIA

  • By plane

    MERIGNAC At 10km / 6.21 miles

  • By train

    Bordeaux Merignac At 0.25km / 0.16 miles

  • By train

    SAINT JEAN At 0.25km / 0.16 miles

GPS :44.829845, -0.559565

Currently, close to our hotel

Port de la Lune, Bordeaux, walking tour

From 01/01/2018 to 31/12/2019

At 642 m

Pont de Pierre, Bordeaux, discovery

From 01/01/2018 to 31/12/2019

At 1 km

Musée d'Aquitaine de Bordeaux, visit

From 01/01/2010 to 31/12/2019

At 1.4 km

Bordeaux Botanical Gardens, visit

From 01/01/2010 to 31/12/2019

At 1.7 km

Grand Théâtre - Bordeaux National Opera

From 01/01/2018 to 31/12/2019

At 1.8 km

Bordeaux Marathon

From 26/10/2019 to 26/10/2019

At 2.1 km

Bordeaux celebrates the river

From 20/06/2019 to 23/06/2019

At 2.1 km

Cap Sciences, Bordeaux, visit

From 01/01/2017 to 31/12/2019

At 3.4 km

Muse, Simulation Theory Tour, concert

From 16/07/2019 to 16/07/2019

At 7.3 km

Village de Saint-Emilion, visit

From 01/01/2019 to 31/12/2019

At 33 km

Our accommodations

Choose a Standard Room with a king-size bed or two twin beds, all stylishly decorated and offering the same level of comfort and range of services.

Classic Room with 1 double bed

  • Max. number of persons: ‌3
  • Area: From 20
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 double bed

  • Max. number of persons: ‌3
  • Area: From 20
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with terrace and 1 double bed

  • Max. number of persons: ‌3
  • Area: From 20
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Wellness Privilege Room with 1 king-size bed and terrace

  • Max. number of persons: ‌3
  • Area: From 25
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room - twin beds

  • Max. number of persons: ‌3
  • Area: From 20
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

LA GARE DES SENS

Type of cuisine: French

We offer a set menu of one, two or three courses for business lunches. Over dinner, our chef will introduce you to all the delicacies of our region with the flavor-rich menu and range of top-quality wines.

Lunch

12:00 - 13:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 105 m²

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 18 people

Find out more

Our guest reviews for
Mercure Bordeaux Centre Gare Saint-Jean Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,509 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

868 reviews

Helpful staff

Customer review rating 4.3/5

Amelia Families - 11/06/2019 AccorHotels certified review

Lamna at the front desk was extremely helpful and made our stay wonderful.

Consistent High Standard Mercure (Accor Hotels)!

Customer review rating 4.3/5

Christine M. Couples - 09/06/2019 AccorHotels certified review

We stayed at the Hôtel Mercure Bordeaux Centre Gare Saint-Jean, and the hotel is very nice, the food is very good, staff is friendly/efficient, and of course so convenient to the Train Station. The Mercure Hotel, part of ACCOR, meets all expectations of the Accor high standards.

Very good hotel, convenient location

Customer review rating 4.3/5

Jim Couples - 08/06/2019 AccorHotels certified review

Reception staff were very friendly. Location was great, easy to walk around city.

Friendly and efficient

Customer review rating 4.3/5

Margaret M. Couples - 05/06/2019 AccorHotels certified review

Your staff member Alyssa was amazing. The restaurant was closed but she made a cheese and charcuterie platter and brought it to our room. We watched her handling problems quickly and in a friendly manner

Customer review rating 4.3/5

G. Business - 10/05/2019 AccorHotels certified review

agreable

A little gem

Customer review rating 4.3/5

Lyn M. Couples - 02/05/2019 AccorHotels certified review

Very comfortable and caring staff. Superb breakfast and well situated. The only criticism was that the trams were not running and the hotel staff did not tell us how to get into town. I suppose we should have asked. We dined in on two nights and had excellent food and service. P

A whirlwind trip to Bordeaux

Customer review rating 4.3/5

Amy R. Couples - 02/05/2019 AccorHotels certified review

The staff were very pleasant and could not do enough for you. The room was lovely and clean aside from the toilet, it smelt of urine. The terrace was a lovely touch.

Nothing Special

Customer review rating 4.3/5

Jk Couples - 30/04/2019 AccorHotels certified review

I had higher expectations for this hotel than were actually delivered. The room was smaller than expected given that we paid for a larger room with terrace. The terrace itself was very neglected and in need of refurbishment along with the furniture and fencing. The air conditioning was practically nonexistent leaving the room very Warm. There was only one person on duty at night looking after the front desk and the bar which was not ideal. I won’t be returning as there are many other options available closer to the town center. I say this as a Accord Hotel’s loayalty card holder.

Comfortable stay with lovely staff

Customer review rating 4.3/5

Laura Couples - 28/04/2019 AccorHotels certified review

Comfortable hotel with lovely staff. The staff were fantastic and helpful with all queries. The hotel is a little tired and could do with some updating. The bed seems like it needs replacing - incredibly soft, saggy mattress and rickety bed frame. The aircon did not seem to work either (we made sure the windows were closed)

Tired

Customer review rating 4.3/5

Anonymous Couples - 27/04/2019 AccorHotels certified review

Room heating very hot hotel got a problem not sorting it till after we left. No hot water second day had to boil the kettle. Carpet worn out in corridors. Room functional and clean.

Just OK.

Customer review rating 4.3/5

H. C. Families - 25/04/2019 AccorHotels certified review

Staff were lovely but rooms were underwhelming for a Mercure. Pretty basic for the price paid.

Great for a stay in Bordeaux

Customer review rating 4.3/5

Natalie Families - 23/04/2019 AccorHotels certified review

The location was great for visiting Bordeaux. The team were very friendly and we had a great room. Would definately go back again. It's a shame the tram wasn't operating outside the hotel, but this is just temporary.

I enjoyed my stay and found your staff to be excellent

Customer review rating 4.3/5

Anonymous Solo - 15/04/2019 AccorHotels certified review

Your hotel is convenient to the station and the tram line. Your staff were able to assist me in storing my luggage when I checked in early and when my train was leaving later. As with all European hotels, I do not like duvets because I find them too hot and difficult to adjust in temperature, and I would prefer an option of a blanket.

OK. Some areas need improvement.

Customer review rating 4.3/5

Eamonn Couples - 13/04/2019 AccorHotels certified review

Good communication prior to stay by email. Room smelled of cigarette smoke. We were staying in balcony room. Ashtray on wall full of cigarette butts. These should be cleaned out daily as part of housekeeping. Dirty foot plaster on balcony floor.

A good "normal" hotel with conveniently close to the railway station

Customer review rating 4.3/5

Peter L. Friends - 05/04/2019 AccorHotels certified review

Friendly staff in the reception. Nice bar area and an quite nice breakfast.

Dear Mr L., Above all, we thank you for the trust you have given us for your stopover in Bordeaux. Thank you also for taking a few minutes to share your feelings and for mentioning everything that contributed to the success of your stay. Be assured that comments made online by our customers are forwarded and processed by the management as well as by the departments concerned. We hope to have the pleasure of welcoming you back to our Mercure Bordeaux Gare Saint Jean Hotel. Best regards, The team of the Hotel Mercure Bordeaux Center Gare Saint-Jean

Business Visitor

Customer review rating 4.3/5

Timothy Y. Business - 31/03/2019 AccorHotels certified review

Excellent Receptionist's, good Physionomist's

Monsieur Y., C'est un vrai plaisir de lire que vous gardez un bon souvenir de notre Hôtel Mercure Bordeaux Gare Saint Jean. Nous ne manquerons pas de partager votre satisfaction avec toute l'équipe car votre retour extrêmement positif est une récompense pour l'implication sans faille de chacun de nos collaborateurs. Nous espérons avoir l'opportunité de vous accueillir de nouveau pour une prochaine escapade bordelaise. Dans cette attente, nous vous adressons nos respectueuses salutations. L’équipe de l’Hôtel Mercure Bordeaux Centre Gare Saint-Jean

A very comfortable, relaxing and enjoyable short stay.

Customer review rating 4.3/5

Dougal M. Families - 19/03/2019 AccorHotels certified review

The reception staff were very helpful and looked after all our needs and enquiries very well. The enormous, supremely comfortable beds, in perfect size rooms made the groups stay very comfortable. The well stocked breakfast facilities catered for everyone's individual needs. And not to forget the nice little bar for the nightcap after the walk back from town. I chose the hotel for it's proximity to the Gare and Le Tram. And it's much quieter than in the city centre. Mercure Hotels have good standards as I have stayed in other hotels in the group.

Dear Mr. M., The entire team at the Mercure Bordeaux Center Gare Saint-Jean Hotel thanks you for this testimony. We are delighted to note that our establishment and its services have brought you complete satisfaction and contributed to the success of your stay in Bordeaux. As you point out, our hotel is ideally located near the Saint Jean train station and is the strategic starting point for many visits. We hope to have the pleasure of welcoming you back to our establishment. In the meantime, we send you our respectful greetings. The team of the Hotel Mercure Bordeaux Center Gare Saint-Jean

Wonderful

Customer review rating 4.3/5

Y. Y. Solo - 25/02/2019 AccorHotels certified review

Overwhelmed by a free upgrade to Deluxe room. Good amenities provided in the room

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre Gare Saint-Jean. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Reception

Great hotel

Customer review rating 4.3/5

Patricia Solo - 12/02/2019 AccorHotels certified review

Excellent breakfast. Reception staff very helpful in providing map and guidance on what to see

Dear Mrs J., Above all, we thank you for the trust you have given us for your stopover in Bordeaux. Thank you also for taking a few minutes to share your feelings. We will not fail to share your warm comment with our team who strives every day to make our guests' stay the most enjoyable. We hope to have the pleasure of welcoming you back to our Mercure Bordeaux Gare Saint Jean Hotel. Best regards The reception

Very good room, breakfasts and location

Customer review rating 4.3/5

Anthony W. Couples - 05/02/2019 AccorHotels certified review

Almost all very positive. The room was of excellent standard and there was a good variety of food available at breakfast. The reception staff were welcoming and helpful at all time. The location is convenient for the central train station and thus for access to the tram and bus services for the city and transfer to the airport. The only issue was the apparent reticence to serve a restaurant evening meal on the Thursday evening of our stay.

Dear Mr. W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Bordeaux Centre Gare Saint-Jean. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Reception
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