Hotel - Mercure Salvador Boulevard
Mercure Hotel Mercure Hotel

Mercure Salvador Boulevard

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4.0/5 869 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Kids' Club for children aged 0 to 6 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check in from 8am
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor unheated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Kids' Club for children aged 0 to 6 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Standard Room with 1 double bed. Apartment measuring around 355-378 sq. ft. (33-35 sq. m) with a balcony. Desk, air conditioning, 32" LCD TV, WIFI, minibar, hairdryer, shaving mirror and sanitary spray. Accommodates up to 2 people.Superior Room with 1 double bed. Apartment measuring around 484-538 sq. ft. (45-50 sq. m) with a balcony. Desk, air conditioning, 32" LCD TV, WIFI, minibar, hairdryer, shaving mirror and sanitary spray. Accommodates up to 2 people.

  • 198 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • 110/120 V AC
    • Air conditioning
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 4,614 reviews

Our guest reviews for Mercure Salvador Boulevard

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 869 reviews
AccorHotels certified review
Luiz S. Families - 29/01/2018
« Excelente »

Dentro da expectativa

Our hotel has responded to the review
Our hotel has responded to the review

Apreciamos imensamente suas avaliações referentes à sua hospedagem no Mercure Salvador Boulevard. Essas informações serão compartilhadas com nossas equipes e temos certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Ficariamos honrados se pudesse compartilhar sua hospedagem com outros viajantes do Trip Advisor no link: https://www.tripadvisor.com/Hotel_Review-g303272-d35…-Reviews-Mercure_Salvador_Boulevard-Salvador_State_of_Bahia.html Agradecemos novamente por nos informar sobre sua experiência e aguardamos uma nova oportunidade de receber sua reserva. Atenciosamente, Ighor Conde Subgerente Mercure Salvador Boulevard

AccorHotels certified review
Anonymous Business - 26/01/2018

The receptionist is very helpful to assist me and also the Hotel facility is good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Horacio, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ighor Conde Assistant Manager

AccorHotels certified review
Ms. K. Couples - 26/01/2018
« Good Location »

POSITIVE: 1. Very convenient location. 2. Modern stile rooms. 3. A very nice welcome by Duty Manager Mr. Ighor Conde, who made our stay in Salvador outstanding on!. He showed a great hospitality, was very helpful and friendly. His English was the "Lifebuoy" for us. Wish Mr. Ihgor Conde attends in seminars and meetings of the ACCOR HOTELS' staff worldwide to exchange experience to learn international level of guest relations for his team and in order to keep practicing and developing language skills. 4. Staff is friendly. NEGATIVE: 1. The 127V electricity supply was never mentioned on the websites neither of the Accor/Mercure, nor Booking.com. 3. Lack of English speaking staff (reception, restaurant, cleaning etc.).32. Non-rational setup of the air conditioning in the rooms and restaurants. Some rooms have an excessive cooling, some - not enough. 4. Mixers and faucets in bathrooms require replacement. 5. The restaurant need a regular sanitation against flies.

AccorHotels certified review
Felipe S. Couples - 01/01/2018
« Otimo! »

So o estacionamento que deveria ser gratis rs

Our hotel has responded to the review
Our hotel has responded to the review

Apreciamos imensamente suas avaliações referentes à sua hospedagem no Mercure Salvador Boulevard. Essas informações serão compartilhadas com nossas equipes e temos certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Ficariamos honrados se pudesse compartilhar sua hospedagem com outros viajantes do Trip Advisor no link: https://www.tripadvisor.com/Hotel_Review-g303272-d35…-Reviews-Mercure_Salvador_Boulevard-Salvador_State_of_Bahia.html Agradecemos novamente por nos informar sobre sua experiência e aguardamos uma nova oportunidade de receber sua reserva. Atenciosamente, Ighor Conde Subgerente Mercure Salvador Boulevard

AccorHotels certified review
M., G. V. Business - 28/12/2017
« Excelent experience »

Wonderful hotel, with great breakfast, polite employees, room plenty of space, very clean. I strongly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Apreciamos imensamente suas avaliações referentes à sua hospedagem no Mercure Salvador Boulevard. Essas informações serão compartilhadas com nossas equipes e temos certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Ficariamos honrados se pudesse compartilhar sua hospedagem com outros viajantes do Trip Advisor no link: https://www.tripadvisor.com/Hotel_Review-g303272-d35…-Reviews-Mercure_Salvador_Boulevard-Salvador_State_of_Bahia.html Agradecemos novamente por nos informar sobre sua experiência e aguardamos uma nova oportunidade de receber sua reserva. Atenciosamente, Ighor Conde Subgerente Mercure Salvador Boulevard

AccorHotels certified review
Mauricio B. Business - 30/11/2017
« SATISFIED »

Thake so long to go or come back using elevators. One of the reasons is because the employees go and come at the same rush time of the clients.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ighor Conde Subgerente

AccorHotels certified review
Anonymous Business - 28/11/2017
« Bad and Confuse »

Terrible. On the peak time in the morning, there was only 1 and then 2 elevators working in a 29 stores building. I took almost 20 minutes to go down during morning. Bar employee very confuse and unable to prepare a simple Gin&Tonic Breakfast supervisor more focused on cell phone than clients

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roger Arslan, Thank you for taking the time to tell us about your experience at the Mercure Salvador Boulevard. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ighor Conde Submanager

AccorHotels certified review
Nelson Business - 31/10/2017
« Mercure Boulevard - Worst »

The room service was very bad. I asked a food at night and nobody solved. I tried any times to call and had the same message... The food is going.... If I knew that was a problem I had bought my meal in another place. I don't know if I stay in Mercure Boulevard again!!! That was the worst experience with Mercure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nelson, Thank you for taking the time to tell us about your experience at the Mercure Salvador Boulevard. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ighor Conde Sub Manager

AccorHotels certified review
Alexandre V. Couples - 29/10/2017
« Ok »

Room was clean as expected, although the hallway from the elevator to the room was very dirty, with chunks of hair and dust all around. Safety was an issue, we arrived around 9 pm and left 3 am, and both times there wasn’t any staff at all outside the hotel, neither security or valet. Inside the room the door for the balcony didn’t lock at all (we were at the first floor).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandre V. L., Thank you for taking the time to tell us about your experience at the Mercure Salvador Boulevard. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ighor Conde Sub Manager

AccorHotels certified review
Roberto D. Business - 28/10/2017

Everything was alright since I was offered an upgrade However I left a swimming dress within a towerl in my room, claimed for it twice throught email but did not get an answer yet. Still wating Regards Roberto

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Roberto, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. I will ask to our housekeeping to check again about your itens. Sincerely, Ighor Conde Sub Manager.

AccorHotels certified review
Marcin Business - 02/10/2017
« Service »

There was a problem with personel speaking English. Person soke English very little. There was also a problem to order iron and irnoning board. We requested it for next day morning and we needed to remind it several times before we received it in our room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcin Wozniak, Thank you for taking the time to tell us about your experience at the Mercure Salvador Boulevard. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ighor Conde Sub Manager

AccorHotels certified review
Araken Business - 21/09/2017
« It was great !! »

The hotel is new and modern, clean and stays in a central spot of the city

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., We very much appreciate your comments regarding your stay at the Mercure Salvador Boulevard. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ighor Conde Sub Manager

AccorHotels certified review
Annie Families - 05/09/2017
« It was a great experience! »

I wanna thank HENRIQUE, ARIANE, DANIELE and JOSUÉ for for the excellent service they has done. It was a great experience, they helped me so much. Thanks a lot!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anelise Cristina N., We very much appreciate your comments regarding your stay at the Mercure Salvador Boulevard. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Ighor Conde Sub Manager

AccorHotels certified review
Marcos Friends - 30/08/2017
« Really kind people working there »

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcos Sodre C., We very much appreciate your comments regarding your stay at the Mercure Salvador Boulevard. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Ighor Conde Sub Manager

AccorHotels certified review
Tiago Business - 23/08/2017
« Best accomodation, mediocre breakfast »

My stay in Salvador was the most pleasant. The hotel staff is polite, knowledgeable and helpful. The facilities are also top notch, with a nice and well kept room. The downside is the breakfast menu. It is mediocre to say the least, not a lot of variety and the waiting is very poor. How can people let coffee always run out like that? When you add up the steep cost ($37, more than enough to eat like a monarch anywhere nearby), it feels super overpriced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tiago F., Thank you for taking the time to tell us about your experience at the Mercure Salvador Boulevard. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ighor Conde Sub Manager

AccorHotels certified review
Claudia Business - 18/08/2017
« Not comfortable. »

Lights didn't work well, telephone to call to the front desk didn't work too, horrible faucets to handle, noisy air conditioning and very slow internet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claudia Yumi H., Thank you for taking the time to tell us about your experience at the Mercure Salvador Boulevard. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ighor Conde sub Manager

AccorHotels certified review
Rogério R. Business - 15/08/2017
« Nice hotel with bad wifi connection »

The hotel was conveniently located for my business trip and close to Salvador Shopping Mall. The staff were nice and the pool area was refreshing after a long day of work. The bed was comfortable and the room was good-sized. The breakfast was too expensive for what it offered, so I didn't have it this time. Sadly the wifi connection to the internet was so bad I couldn't use my laptop to keep working in the evening. Despite my complaints to the staff at reception, it didn't get any better. There's also an inconvenience when using the bathroom: the sink and the shower faucets are too smooth and slippery for soapy hands.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you for taking the time to tell us about your experience at the Mercure Salvador Boulevard. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ighor Conde Sub Manager

AccorHotels certified review
Johan Business - 04/08/2017
« Great staff!! »

Big thanks to the friendly and efficient staff, at the reception, breakfast, housekeeping, all over... At the last night of my stay, I got sick and general manager Ivan went out of his way to arrange a taxi, accompany me to hospital, took care of everything and even arranged an extra late checkout so I could recover and still get on my night flight. Great team and great management, thanks again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Johan, We very much appreciate your comments regarding your stay at the Mercure Salvador Boulevard. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ighor Conde Sub Manager

AccorHotels certified review
Wagner Business - 27/07/2017
« Very Good experience »

Nice infrastructure and polite crew.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wagner, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ighor Conde Sub Manager

AccorHotels certified review
Daniel S. Business - 15/07/2017
« I had a horrific food-poisoning during my breakfast in Mercure. »

Pro: Room is spacious, excellent location, efficient staff. Con: Elevators is taking forever to come, food-poisoning from breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel S., Thank you for taking the time to tell us about your experience at the Mercure Salvador Boulevard. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ighor Conde Sub Manager

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