Hotel - Mercure Lyon Centre - Gare Part Dieu hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Centre - Gare Part Dieu hotel

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4.5/5 1,493 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 9  EUR
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • SAINT EXUPERY
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 108 rooms
  • 72 non-smoking rooms
  • 4 rooms for people with reduced mobility
    • Emergency exit map
    • WiFi in your room
    • Manual temperature control
    • Automatic temperature control
    • Shower
    • Toilets
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating Based on 3,519 reviews

Our guest reviews for Mercure Lyon Centre - Gare Part Dieu hotel

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 1,493 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 31/01/2018
« comforrtable »

Atmosphere was relaxing and quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M.W., I would like to say thank you to stayed in own hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable Hébergement

AccorHotels certified review
Bnsw19 Friends - 21/01/2018
« Perfect »

Clean, spacious rooms and friendly staff in a location that suited us perfectly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BNSW19, First of all, thanks for staying in our hotel. We are pleased to read that you enyoyed our facilities as well as our team. We wait for you as soon as you come back in Lyon! Best regards, Aurélie - Community Manager

AccorHotels certified review
Cedric Business - 19/01/2018
« Perfect »

Very large & nice room, perfectly outfit. Hotel people were very nice & professional Room service dinner & bkfast were excellent Speedy check-out is very convenient No noise at all in room, while hotel was close to speedway & train railtracks. One think to improve : For bkfast, no milk was available for self-service while anything else was => I had to ask for it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Traveller, I would like to say thank you to stayed in own hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable Hébergement

TripAdvisor review
Family - 11/01/2018
« Nice Hotel Close to PartDieu Train Station »

A Modern well-designed hotel next to PartDieu Train Station. Rooms are big and clean, which is ideal for a family with 2 young kids. Excellent variety of products on breakfast. Access by public transport to downtown as well as to Lyon's international Airport

Our hotel has responded to the review
Our hotel has responded to the review

Dear DrZafer, I would like to say thank you to stayed in own hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards, Valentine M. Community Manager

AccorHotels certified review
Anonymous Families - 09/01/2018

Hotel was clean, quiet, conveniently located and the staff was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs C., I would like to say thank you to stayed in own hotel and to take time to share your advice. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! Also, thank you for emphasizing the cleanliness and calm of our rooms. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Valentine MOULINS Community Manager

AccorHotels certified review
Anonymous Families - 08/01/2018

I really enjoyed my stay at your hotel. The staff was so very helpful. The location was convenient. The room was spacious and well appointed. I would love to visit you again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAY N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentine MOULINS Community Manager

AccorHotels certified review
Anonymous Families - 01/01/2018
« Well located, practical and confortable »

A confortable place to stay in Lyon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir P., Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Happy New Year ! Sincerely, Valentine MOULINS Community Manager

AccorHotels certified review
Linh Families - 31/12/2017
« Nice experience »

Spacious, soundproof room. Nice beds, excellent service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We present you our best wishes for this new year ! Sincerely, Valentine MOULINS Community Manager

AccorHotels certified review
Anonymous Friends - 25/12/2017
« good room/poor service »

No food available (even from bar) in the afternoon Comfortable room

Our hotel has responded to the review
Our hotel has responded to the review

Dear traveler, Thanks for taking time to review your stay with us. I'm glad you enjoyed your room but disappointed that you were dissatisfied with our service. I'm surprised you did not offer our reduced menu of cold dishes available in the afternoon. Indeed, our cooks are not at the hotel between the two services that's why we do not offer catering apart from the reduced menu. Rest assured that I have conveyed your remark to the restaurant manager who will carry out the necessary investigations to understand what happened. Also, we apologize most sincerely for this inconvenience encountered. We hope to regain your trust during a future stay. In this waiting, please send our sincere greetings. Valentine MOULINS Community Manager

AccorHotels certified review
Neil Couples - 25/12/2017
« Very convenient »

Ideally placed for all the transfer services. Reception very helpful. Only criticism paper cups in the room for tea/coffee.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NEIL H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. Thanks for highlighting our convenient location. Also, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the paper cups, it is for security and practicality reasons that we do not give real glass cups. If broken, we do not want that our guests hurt themselves. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentine MOULINS Community Manager

TripAdvisor review
Solo travel - 11/12/2017
« A great stopover »

The personnel was really welcoming on my late arrival, the room was comfortable and the services were top. The ideal location next to the station meant an easy departure the next morning to get my train

Our hotel has responded to the review
Our hotel has responded to the review

Dear traveler, Thanks for taking time to review your stay with us. I am very happy that you enjoyed the welcome you received. Also, thank you for pointing out our good location, comfort and good services of our hotel. Once again, we thank you for your positive comment and hope that your next stay will be as pleasant as the previous one. Best Regards, Valentine, Community Manager

TripAdvisor review
Friends getaway - 11/12/2017
« Great place to be in Lyon »

I enjoyed my stay. The location was perfect for anyone coming/going by train, the rooms were spacious and the wine bar well-equipped. There was only one huge shortcoming in my case: I had recently had a neck injury, and the pillows were horribly hard. Thus I slept very badly, and not because of the passing trains, because the noise isolation was good. Since I stayed 3 nights, I asked the reception several times for a softer pillow, but a hotel of this standing could NOT provide it. This can be done by the concurrent hotel chains with the same standing! So I might not come back.after all, notwithstanding the many good qualities of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rauni P, Thank you for taking time to share your experience in our hotel. I’m delighted that you enjoyed the large size of our room, our effciient soundproofing and our wine bar. Also, I thank you for pointing out our good location near the train station. I am sorry for your injury and take note of your comment about our pillows. I am sorry that these have not been adapted to your specific needs of the moment. Generally, we lend other pillows but being in a busy period we certainly did not have any memory foam pillows available. We are sorry that we were unable to respond to your request and regret that you will no longer come to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours, Valentine, Community Manager

AccorHotels certified review
O. Friends - 12/11/2017
« RAS »

impeccable

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur O., Toute l’équipe du Mercure Lyon Centre - Gare Part Dieu se joint à moi pour vous remercier de votre commentaire très positif. Nous sommes heureux de constater que notre travail est reconnu et qu’il a contribué tout comme la qualité de nos installations à la réussite de votre séjour. Nous espérons avoir le plaisir de vous accueillir de nouveau pour un futur séjour à Lyon. Cordialement. Valentine MOULINS Community Manager

AccorHotels certified review
Nadia Solo - 04/11/2017
« Convenient Location »

It was good apart from not being able to log onto the WIFI. The internal security does not allow connecting to an open network with no password. I also did not like the restaurant menu.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam D., I would like to say thank you to stayed in own hotel and to take time to share your advice. It is a great pleasure for entire Mercure Lyon Centre - Gare Part Dieu Team to read your gratification ! Regarding our WI-FI, it works without a password. All you need to do is connect to the "Mercure" network, a connection page is displayed and you just need to fill in an email address. We are sorry that you have encountered difficulties with our internet network. In the future, do not hesitate to ask reception. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Valentine MOULINS Community Manager

AccorHotels certified review
Katie B. Couples - 29/10/2017
« Comfortable hotel in a very convenient location »

Room came up to expectations, bed comfortable. Staff very helpful and friendly. Breakfast good and bar pleasant for dinner. Would recommend to friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KATHLEEN B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentine MOULINS Community Manager

AccorHotels certified review
Debbie Couples - 19/10/2017

Very nice hotel. Reception very helpful with getting tickets for a wine tasting event!

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEBBIE K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentine MOULINS Community Manager

AccorHotels certified review
Allan N. Couples - 19/10/2017
« Comfortable and Central »

Spent just one night and will return again when in Lyon. Loved the bathroom. Bed was very comfortable. Easy access to parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALLAN NELSON, Thank you for staying at our hotel and taking the time to share your experience. It is a great pleasure for the entire team at the Mercure Lyon Centre - Gare Part Dieu Hotel to read your satisfaction! I am very happy that you enjoyed all of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Valentine MOULINS Community Manager

AccorHotels certified review
Nigel G. Business - 18/10/2017
« Very goood hotel »

Excellent room very nice staff good wireless Good breakfast and from 06:00 I am no meat no fish no dairy so its great to see oat milk - unusual !!! I know we are rare in france Its a pity there are no vdinner options that dont involve meat or dairy

Our hotel has responded to the review
Our hotel has responded to the review

Dear NIGEL GOODMAN, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentine MOULINS Community Manager

AccorHotels certified review
Yi Families - 16/10/2017
« excellent hotel for family visit »

Great experience, good location - just next to train station but no extra noise. excellent breakfast. good room - new and well equipped, shower with essence is nice. one thing missing for a perfect family stay is swimming pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YI HUANG, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part Dieu. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Valentine MOULINS Community Manager

AccorHotels certified review
Christiaan Business - 15/10/2017
« Staying at Hotel Mercure Lyon Part Dieu »

I had another very nice stay at Hotel Mercure Lyon Part Dieu. I stay here on regular occasions and am always satisfied with the quality of the hotel, the quality of rooms and cleanliness, and the professionalism and hospitality by the staff, starting at reception. I would strongly recommend this hotel to other (business) travellers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTIAAN V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part Dieu. We thank you for pointing out our good location, comfort and cleanliness of our rooms. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We love that you would recommend us to others as this of one of the biggest compliments we can get. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentine MOULINS Community Manager

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