Hotel - Mercure Lyon Centre - Gare Part Dieu hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Centre - Gare Part Dieu hotel

4.5/5 1,598 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SAINT EXUPERY
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 108 rooms
  • 96 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 9 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • WIFI in your room
    • Manual temperature control
    • Automatic temperature control
    • Shower
    • Bathtub
    • Toilets
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 4,159 reviews

Our guest reviews for Mercure Lyon Centre - Gare Part Dieu hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,598 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Couples - 12/10/2018 AccorHotels certified review
« Very Good Experience »

We were welcomed upon arrival at 12h30. We were very happy to be given a room immediately, because we flew from Washington, DC to Paris; then took a train to Lyon. We were very tired. After an afternoon nap, we had a very good dinner in the hotel restaurant. The next day we took a train to Roanne for a week at L’Ecole des Trois Ponts. We enjoyed our stay!

Sandra Couples - 09/10/2018 AccorHotels certified review
« estancia estupenda »

estancia estupenda

Our hotel has responded to the review
Our hotel has responded to the review

Dear SANDRA C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

Wendy M. Friends - 08/10/2018 AccorHotels certified review
« Staff were not as friendly as the staff at the carlton »

Staff very reserved and not as helpful as that at the Carlton. Service in lounge and restaurant very slow. We were not impressed and wouldn’t stay there again. Just a different atmosphere which maybe has to do with it being in the financial district

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendy m., Thank you for letting us know about your experience at Mercure Lyon Centre Gare Part Dieu. We are sorry that your stay did not match your expectations. I am sorry to hear that our staff did not give you the attention you were expecting. Sometimes, it's hard for our teams to give time to all the customers especially when there are a lot of people. Our teams do their utmost to satisfy every guest, it doesn’t represent the level of quality we bring to our customers. We would like to offer you our most sincere apologies and hope to regain your confidence in a future stay. Laetitia P., Community Manager Mercure Lyon Centre Gare Part-Dieu

Guy Families - 06/10/2018 AccorHotels certified review
« Comofrtable and clean room. Staff was very attentive »

We stayed for 2 not concequtive nights and kept our luggage in the storage room. Our room was very comfortable and clean. The staff was friendly, attentive and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear GUY G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

Stewart Couples - 06/10/2018 AccorHotels certified review
« Great location, good quality short stay. Quiet. »

A short stay in this ideal location. Room was nice and quiet. Could do with some cutlery in the room and some more vegan options in the breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEWART A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

Clj03 Friends - 02/10/2018 AccorHotels certified review
« Good hotel, pity about the rapacious deposit practice »

Excellent rooms, great location OK breakfast. Appalling credi card deposit policy. Hotel unwilling to release as quickly as they take it from you. Staff unpleasant and failed to assist.

Our hotel has responded to the review
Our hotel has responded to the review

Dear COLIN J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

Anonymous Couples - 01/10/2018 AccorHotels certified review
« Excellent front desk, professional, helpful and efficient. »

Good overnight stay and would recommend it to friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

Antonio R. Business - 01/10/2018 AccorHotels certified review
« Nice stay, hotel very well located, spacious and confortable room, but some improvements needed at housekeeping and breakfast service »

Location is perfect for my business needs The room is spacious and confortable; although I'm not very fond of having toilet separated from the bath room. The housekeeping needs to be improved: the housemaid for several times didn't refill shower and hand wash gel, despite some written notes left for sight. Beds were not done correctly and house keeping personnel entered the room before any reply from inside. The sustainable development procedures are not respected by housekeeping particularly in the towels change. For several times we were lack of some products in the breakfast service because the personnel didn't refill according with the consumption. Finally, the price paid for the night of Wednesday is too much compared with the service provided.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTONIO R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

Anonymous Solo - 28/09/2018 AccorHotels certified review
« Excellent room, food and service »

Excellent room, food and service

Our hotel has responded to the review
Our hotel has responded to the review

Dear DIANE C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

Martin A. Couples - 25/09/2018 AccorHotels certified review
« excellent »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

Al Families - 17/09/2018 AccorHotels certified review
« Clean spacious room and good breakfast »

Very pleasant, comfortable and convenient for where we wanted to be at a reasonable price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALEXANDER A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

Margaret Families - 16/09/2018 AccorHotels certified review
« Great Stay Close to the Train Station »

My daughter and I stayed one night at the Mercure after taking the train from Avignon to Lyon at the end of our vacation to catch a flight the next day from the Lyon Airport. We were very impressed with the spaciousness of the room and the luxury of the towels and linens. The beds were also very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARGARET T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

Nat Families - 14/09/2018 AccorHotels certified review
« Convenient »

Good train station location

Our hotel has responded to the review
Our hotel has responded to the review

Dear NG N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

Jc Business - 13/09/2018 AccorHotels certified review

Very good stay. Pleasant and professional staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

Bridget Couples - 11/09/2018 AccorHotels certified review
« Good stay in beautiful city »

Fine - no problems encountered

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIDGET P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

Neil P. Couples - 11/09/2018 AccorHotels certified review
« Lovely room and staff »

We really appreciated the quietness of the room and the comfort. Having a separate toilet from the bathroom is also a great idea.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NEIL p., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

Anonymous Couples - 06/09/2018 AccorHotels certified review

Perfect : only the location of the hotel wasn't fantastic and the works around didn't help. But that was my choice

Our hotel has responded to the review
Our hotel has responded to the review

Dear GENEVIEVE A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

M.wellock Families - 03/09/2018 AccorHotels certified review
« exellent hotel would recomend to anybody staying in lyon »

very clean lovely food lots of choice excellent staff on reception recomended

Our hotel has responded to the review
Our hotel has responded to the review

Dear {guest_first_name} W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

Anonymous Families - 31/08/2018 AccorHotels certified review
« We were very satisfied »

The location is great, the room is big enough, very clean!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANITA S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

Eric Families - 27/08/2018 AccorHotels certified review
« simply a good stay for the family on summer vacation »

As Mercure is a mid-range hotel in the Accor Group, I was not expecting for ample space and luxurious offerings. Our family enjoyed the breakfast the most with a good variety of items.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERIC L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

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