Hotel - Mercure Lyon Centre - Gare Part Dieu hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Centre - Gare Part Dieu hotel

4.5/5 1,567 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 89.00 EUR Non member rate
From 84.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SAINT EXUPERY
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 108 rooms
  • 96 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 9 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • WIFI in your room
    • Manual temperature control
    • Automatic temperature control
    • Shower
    • Bathtub
    • Toilets
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 3,979 reviews

Our guest reviews for Mercure Lyon Centre - Gare Part Dieu hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,567 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Carl Couples - 07/08/2018 AccorHotels certified review
« Wonderful »

Very comfortable, great location, welcoming staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Travellers, I would like to say thank you to stayed in own hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable Hébergement

Phil Families - 06/08/2018 AccorHotels certified review
« Excellent hotel. »

Lovely room. Great breakfast. Good location for us as we arrived via train.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Travellers, I would like to say thank you to stayed in own hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable Hébergement

Clara L. Couples - 06/08/2018 AccorHotels certified review

The hotel has a super location, especially wenn you travel with train . We used TGV from Paris to Lyon, it took us 2 minuets from station to hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Travellers, I would like to say thank you to stayed in own hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable Hébergement

Craig Families - 02/08/2018 AccorHotels certified review
« Nice hotel »

The hotel was very nice and clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Travellers, I would like to say thank you to stayed in own hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable Hébergement

Anonymous Couples - 31/07/2018 AccorHotels certified review
« Too hot »

The hotel is nice--rather difficult to figure out how to park. The staff was nice and room was OK, but the AC did not work and it was miserable. I reported to staff and nothing happened. Would not recommend because of this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMES B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian BEGOC Responsable Hébergement

Petteri K. Solo - 30/07/2018 AccorHotels certified review
« Comfortable stay »

Everything went well from chech-in to check-out and everyting between. Nice and clean room with big bathroom. Breakfast was also worth the money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETTERI K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

Pierre Solo - 21/07/2018 AccorHotels certified review
« fine hospitality »

friendly reception, great room allowing to open window fully, tasty breakfast!

Our hotel has responded to the review
Our hotel has responded to the review

Dear PIERRE W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

Jt Solo - 20/07/2018 AccorHotels certified review
« Comfortable hotel near the railway station. »

An overnight stay in a hotel as near to the railway station as possible. Pleasant experience overall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JUSTINE T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

Ann D. T. Solo - 16/07/2018 AccorHotels certified review
« Fine for a one night stay before traveling, easy access to railway station and Lyon airport »

As expected a comfortable hotel for a short stay especially when in transit between trains and planes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Travellers, I would like to say thank you to stayed in own hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable Hébergement

Anonymous Business - 15/07/2018 AccorHotels certified review
« Nice »

Check in was quick and the room was clean and cool for the hot weather that Lyon was experiencing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Travellers, I would like to say thank you to stayed in own hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable Hébergement

M. S. Solo - 13/07/2018 AccorHotels certified review
« Great location for station, helpful courteous staff, comfortable room. »

Your hotel filled almost all my requirements with regard to comfort and location. I do have an issue with the the small paper cups and the very flimsy plastic "glasses" provided. Given the high standard of the other fittings in the room I think the provision of such cheap disposables was most disappointing. In fact one of the plastic water glasses split spilling water over me. Real glass glasses and china cups should be provided. I ate dinner in the hotel and was very happy with the quality of the meal and the service provided by staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

Margaret F. Solo - 11/07/2018 AccorHotels certified review
« pleasant staff and efficient service »

Receptionist very helpful on arrival and my requests were catered for, e.g. a china mug and metal spoon - a 4* hotel should not have cardboard cups and a twig as a spoon in the room. Room service was quick and I was given plain white bread as requested, but the chicken seemed to be undercooked so I left most of it. Nice room, comfortable bed. But the shower is very slippery and non-slip mats should be provided for the showers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs F., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian BEGOC Responsable Hébergement

Anonymous Families - 03/07/2018 AccorHotels certified review

pleased with the service received during our stay. regret room w/out bath.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Florian BEGOC Responsable Hébergement

Angela R. Couples - 01/07/2018 AccorHotels certified review
« Comfortable stay in Lyon »

The staff were very friendly and helpful. The room was comfortable, tasteful decor, air conditioning quiet but effective. Plenty of choice for breakfast. Ideal location for getting to and from the airport and for getting in to Lyon centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

Stephen Couples - 01/07/2018 AccorHotels certified review
« Good »

Comfortable, spacious, clean and in a good location.We’ll choose this hotel in next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. C., I would like to say thank you to stayed in own hotel and to take time to share your advice. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable Hébergement

Ewart Couples - 29/06/2018 AccorHotels certified review

The stay, the rooms and the staff were great. For us the hotel is more business folk orientated than for those on a holiday tour.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Florian BEGOC Responsable Hébergement

Kevin M. Families - 24/06/2018 AccorHotels certified review
« Great staff , great hotel , Great location »

Clean rooms , very nice fresh food . Had a salmon lunch and a very nice breakfast. Staff are friendly and helpful with a great work ethic. My only pit stop in Lyon , super when you are coming and going from airport or tgv. Highly recommend

Our hotel has responded to the review
Our hotel has responded to the review

Dear Travellers, I would like to say thank you to stayed in own hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable Hébergement

Liz Couples - 23/06/2018 AccorHotels certified review
« Excellent »

Easy online check in. Friendly efficient welcome. Room very well prepared. Great breakfast in pleasant surroundings. Speedy key drop at check out

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROGER J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

C. Couples - 16/06/2018 AccorHotels certified review
« Very nice room but disgraceful restaurant food »

The room was excellent, bright and spacious, with an amazing shower cubicle, and a very comfortable large bed. There were several problems with the restaurant food, which we mentioned to the staff on duty at the time, and they took corrective action. The lettuce in the salad was SO tired that it was brown and shrivelled. We also found small stones in the leek accompaniment to the salmon course. The centre of the fish was uncooked and inedible. The restaruant staff were very apologetic. However, we never saw the chef, so we do not know whether he will be taking corrective action in the future, so beware of eating here!

Our hotel has responded to the review
Our hotel has responded to the review

Dear C., Thank you for taking time to review your stay with us. I’m delighted that you enjoyed the large size of our room and our bathroom. I am confused that the restaurant did not live up to your expectations, please allow me to express my sincerest apologies. Please be assured that I have sent your remark to all services concerned which will take the necessary measures to ensure a high level of quality to our customers. Regarding the layout of the breakfast, our room is unfortunately small and the staff does its best to satisfy you as soon as possible and in the best conditions. In the same way, the breakfast was very successful that morning. We certainly lacked anticipation that day. Once again, we do apologize and hope to regain your confidence in a future stay. Laetitia P., Community Manager Mercure Lyon Centre Gare Part-Dieu

C. Y. C. Friends - 09/06/2018 AccorHotels certified review
« comfortable »

nice. food in restaurant is good

Our hotel has responded to the review
Our hotel has responded to the review

Dear C. yuk c., Thank you for choosing our hotel for your stay in Lyon and taking the time to answer our satisfaction survey. Your note suggests that you have not been fully satisfied with your stay despite your comment. Also, we remain at your disposal to have more information and better understand. Looking forward to talking with you! Laetitia P., Community Manager Mercure Lyon Centre Gare Part-Dieu

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 89.00 EUR Non member rate
From 84.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates