Hotel - Mercure Lyon Centre - Gare Part Dieu hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Centre - Gare Part Dieu hotel

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4.5/5 1,515 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 9  EUR
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • SAINT EXUPERY
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 108 rooms
  • 96 non-smoking rooms
  • 4 rooms for people with reduced mobility
    • Emergency exit map
    • WiFi in your room
    • Manual temperature control
    • Automatic temperature control
    • Shower
    • Toilets
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating Based on 3,687 reviews

Our guest reviews for Mercure Lyon Centre - Gare Part Dieu hotel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,515 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Jonathan Couples - 14/04/2018
« Comfy »

Very clean and comfortable room. Lot of space and as equiped as expected. Breakfast was good and staff very polite. Diner is also good but a bit expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JONATHAN D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

AccorHotels certified review
Anonymous Business - 10/04/2018
« Decent hotel with a pretty good restaurant. »

Friendly, helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam & Sir, , We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

AccorHotels certified review
B. Couples - 01/04/2018
« Thanks »

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

AccorHotels certified review
Rg Business - 26/03/2018
« Excellent short stay »

This was my second stay in a month and I'll definitely be back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT GRAY, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

AccorHotels certified review
René Business - 21/03/2018
« Sales Director »

As always: Perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RENE MARCO, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

TripAdvisor review
Business - 19/03/2018
« Excellent hotel great location »

A stones throw away from the station well presented hotel. Staff are friendly and very welcoming. Rooms are well equipped and in very good condition. Small menu in the restaurant but the staff are attentive without being over the top. Breakfast is of really good quality with plenty of choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for leaving your feedback on here. I was disappointed to read that you were not entirely satisfied with all aspects of your stay. Please rest assured that the points you made were addressed. Once again thank you for your feedback and sorry for the inconvenience caused. Sincerely,

AccorHotels certified review
Anonymous Business - 18/03/2018
« Very pleasant »

Very friendly, helpful staff. Very comfy rooms and convenient location .

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDGAR BEDDOUK, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian BEGOC Responsable Hébergement

AccorHotels certified review
Anonymous Couples - 18/03/2018
« Disappointing compared with last stay »

Room was much too warm and we were unable to adjust heating, front desk very good, restaurant terrible. There are too many unnecessarily disposable items in room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Hotel Mercure Lyon Centre - Gare Part Dieu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have taken note of your comments regarding the room temperature and the restaurant. Our hotel has the particularity of having a centralized heating system, with the freedom for the customer to manipulate the heating intensity, which saves 2 to 3 degrees Celsius. So we do not have a reversible mode where you can instantly switch from hot to cold. Regarding restaurant, please be assured that we will share your comment with the appropriate service that will take corrective action. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Laetitia – Community Manager

AccorHotels certified review
Mike C. Couples - 05/03/2018
« Great »

evrything is perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you very much for your nice comments on our Mercure Lyon Centre Gare Part Dieu. We are centrally located indeed, in the very heart of Lyon. I will tell our staff about you good feeling, I'm sure they will enjoy it very much ! We're looking forward to welcoming you once again, Best Regards Florian BEGOC Responsable Hébergement

AccorHotels certified review
Jenniferb Couples - 02/03/2018
« Very comfortable, convenient location and excellent breakfast »

Everything was just right: reception and ease of check in and out, very comfortable well-appointed room, and a wonderful breakfast. The only thing that could be improved is the very low level of light in the bathroom: it is obviously a design choice, but not one that reflects the practical needs of anyone actually using the space.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Travellers, I would like to say thank you to stayed in own hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable Hébergement

AccorHotels certified review
Anonymous Business - 31/01/2018
« comforrtable »

Atmosphere was relaxing and quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M.W., I would like to say thank you to stayed in own hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable Hébergement

AccorHotels certified review
Bnsw19 Friends - 21/01/2018
« Perfect »

Clean, spacious rooms and friendly staff in a location that suited us perfectly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BNSW19, First of all, thanks for staying in our hotel. We are pleased to read that you enyoyed our facilities as well as our team. We wait for you as soon as you come back in Lyon! Best regards, Aurélie - Community Manager

AccorHotels certified review
Cedric Business - 19/01/2018
« Perfect »

Very large & nice room, perfectly outfit. Hotel people were very nice & professional Room service dinner & bkfast were excellent Speedy check-out is very convenient No noise at all in room, while hotel was close to speedway & train railtracks. One think to improve : For bkfast, no milk was available for self-service while anything else was => I had to ask for it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Traveller, I would like to say thank you to stayed in own hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Florian BEGOC Responsable Hébergement

TripAdvisor review
Family - 11/01/2018
« Nice Hotel Close to PartDieu Train Station »

A Modern well-designed hotel next to PartDieu Train Station. Rooms are big and clean, which is ideal for a family with 2 young kids. Excellent variety of products on breakfast. Access by public transport to downtown as well as to Lyon's international Airport

Our hotel has responded to the review
Our hotel has responded to the review

Dear DrZafer, I would like to say thank you to stayed in own hotel and to take time to share your advice on TripAdvisor. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! I am glad to note that you enjoyed all our services. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards, Valentine M. Community Manager

AccorHotels certified review
Anonymous Families - 09/01/2018

Hotel was clean, quiet, conveniently located and the staff was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs C., I would like to say thank you to stayed in own hotel and to take time to share your advice. It is a great pleasure for entire Mercure Lyon Part Dieu Team to read your gratification ! Also, thank you for emphasizing the cleanliness and calm of our rooms. We wish we will have the pleasure to welcome you during your futur stay in Lyon. Best Regards Valentine MOULINS Community Manager

AccorHotels certified review
Anonymous Families - 08/01/2018

I really enjoyed my stay at your hotel. The staff was so very helpful. The location was convenient. The room was spacious and well appointed. I would love to visit you again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAY N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentine MOULINS Community Manager

AccorHotels certified review
Anonymous Families - 01/01/2018
« Well located, practical and confortable »

A confortable place to stay in Lyon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir P., Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Happy New Year ! Sincerely, Valentine MOULINS Community Manager

AccorHotels certified review
Linh Families - 31/12/2017
« Nice experience »

Spacious, soundproof room. Nice beds, excellent service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We present you our best wishes for this new year ! Sincerely, Valentine MOULINS Community Manager

AccorHotels certified review
Anonymous Friends - 25/12/2017
« good room/poor service »

No food available (even from bar) in the afternoon Comfortable room

Our hotel has responded to the review
Our hotel has responded to the review

Dear traveler, Thanks for taking time to review your stay with us. I'm glad you enjoyed your room but disappointed that you were dissatisfied with our service. I'm surprised you did not offer our reduced menu of cold dishes available in the afternoon. Indeed, our cooks are not at the hotel between the two services that's why we do not offer catering apart from the reduced menu. Rest assured that I have conveyed your remark to the restaurant manager who will carry out the necessary investigations to understand what happened. Also, we apologize most sincerely for this inconvenience encountered. We hope to regain your trust during a future stay. In this waiting, please send our sincere greetings. Valentine MOULINS Community Manager

AccorHotels certified review
Neil Couples - 25/12/2017
« Very convenient »

Ideally placed for all the transfer services. Reception very helpful. Only criticism paper cups in the room for tea/coffee.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NEIL H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. Thanks for highlighting our convenient location. Also, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the paper cups, it is for security and practicality reasons that we do not give real glass cups. If broken, we do not want that our guests hurt themselves. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentine MOULINS Community Manager

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