Hotel - LaGare Hotel Venezia - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

LaGare Hotel Venezia - MGallery by Sofitel

4.5/5 2,559 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • MARCO POLO VENEZIA
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Well-being
    • Hammam
    • Massage
    • Sauna
    • Solarium
  • Babysitting on request
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

The hotel offers a shuttle service to and from Marco Polo Airport, on request and subject to availability (from 9am to 8:30pm).

Hotel location

Our rooms

The rooms and suites in the collection's charming hotels provide all the modern comforts you expect in an authentic setting.

  • 119 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
    • Automatic air control
    • Radio in room
    • Radio in bathroom
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 2,064 reviews

Our guest reviews for LaGare Hotel Venezia - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,559 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 10/10/2018 TripAdvisor review
« A relaxing stay »

A relaxing stay which started with a great and complimentary boat transfer from the airport. A warm welcome on arrival, the staff was very pleasant all along our stay. The room was very nice and clean. Very good buffet for breakfast, just one disappointment, there was no fresh fruit juice. A good base to visit Venice and all the islands, easy to commute from with the water bus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Corinne thank you very much for taking the time to share with all of us your experience. It means a lot for us. We are delighted to read you loved your room and the staff and we hope to see you again in the next future. Greetings from Venice, Leonardo Ometto

Noreen C. Couples - 07/10/2018 AccorHotels certified review
« Excellent »

Lovely hotel, room and location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Noreen C., We very much appreciate your comments regarding your stay at the LaGare Hotel Venezia - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leonardo Ometto General Manager

Mike B. Couples - 02/10/2018 AccorHotels certified review
« Very pleasant »

Hotel staff looked after us, room was great, shuttle speed boat service was fun, bottle of fizz on arrival for my wife’s birthday was very much appreciated. It would have been nice to have had an iron in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike, We very much appreciate your comments regarding your stay at the LaGare Hotel Venezia - MGallery by Sofitel. It is always a pleasure to receive positive feedback. We are delighted to know you appreciated so much our hotel and the bottle of fizz on arrival for your wife’s birthday. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leonardo Ometto General Manager

Mary A. B. Couples - 02/10/2018 AccorHotels certified review
« We loved the hotel and Murano »

It was relaxing and convenient. Such a lovely setting. We were made to feel very special with a bottle of Prosecco for our 50th anniversary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary Alicia Thank you for the great review of our hotel! We are glad that you enjoyed your stay and to know we made your anniversary so memorable! We hope to see you again very soon. Sincerely, Leonardo Ometto General Manager

Tony Families - 02/10/2018 AccorHotels certified review
« Lovely hotel in a great location. »

We would recommend this hotel to others. Room was spacious and comfortable. breakfast was delicious. Hotel was beautiful. Airport transfer on the water taxi both ways was on time. The only issue we experienced was not being picked up from Venice City by the hotel shuttle service at the agreed time and had to resort to a public water taxi at a cost of €30.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony, We very much appreciate your comments regarding your stay at the LaGare Hotel Venezia - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and the willingness to recommend our hotel to your friends, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leonardo Ometto General Manager

Andrew Couples - 01/10/2018 AccorHotels certified review
« Mr »

Had a 3 night stay with my girlfriend & it was absolutely amazing! Hotel was lovely & clean, staff were friendly & helpful and the location was excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew We very much appreciate your comments regarding your stay at the LaGare Hotel Venezia - MGallery by Sofitel. It is always a pleasure to receive positive feedback and we are happy we made your stay with your girlfriend so memorable! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leonardo Ometto General Manager

Friends getaway - 29/09/2018 TripAdvisor review
« Top choice on Murano »

We felt privileged to be staying for 1 night at this elegant hotel. We really enjoyed being picked up from the airport by their private boat. Our room was beautifully decorated with a wall of exposed bricks and white furniture. The room was also very clean. Staff were friendly, helpful and polite. The location is also ideal. The hotel is on Murano's main canal with beautiful spires and a palazzo straight opposite. Museo vaporetto stop is also right in front of the hotel from where you can pick up a direct public boat to central Venice. Alilaguna boats to/from the airport also stop here. There is also a bakery and super market nearby. We really enjoyed dining at the restaurant on the night of our arrival. The food was excellent and I let them pick the wine for me. I didn't regret it. We then took a little evening stroll around Murano. Overall a really enjoyable evening. The next day we visited a few glass shops and walked further around the island. Things we didn't like: 1. they don't have a clothes' iron in the room. They provide an ironing service, however, this involves filling out a form and waiting for someone to collect your clothes and bring them back. You can't just do a quick job before dinner. 2. the room got a bit hot during the night, as the air con doesn't go below 20 degrees Celsius. However, this will only affect you if you are a hot sleeper like me. My mother didn't have an issue with the room temperature and we didn't try to open a window. However, in the summer Venice gets really hot, so you need to take this into consideration as well. Overall, this was a very enjoyable stay for us and we would love to stay here again. Thanks to staff for their efforts.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest what an amazing and super detailed review! we are delighted to read you loved the room and the overall service. We hope to have soon the chance to welcome you back soon again! Leonardo Ometto

David H. Couples - 27/09/2018 AccorHotels certified review

Pleasant accommodating staff. Clean rooms with good shower. Nice to have english sky channels and wifi. Negative Expensive drinks. Lack of outside drinking facilities past 7pm! Limited food menu.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the LaGare Hotel Venezia - MGallery by Sofitel. It is always a pleasure to receive positive feedback and some good comments to improve our service! I will share them comments with our team to improve our customer care further! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leonardo Ometto General Manager

Anonymous Couples - 26/09/2018 AccorHotels certified review
« Totally lovely hotel »

Staff all really friendly and helpful, location and hotel all perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Leonardo Ometto General Manager

Anonymous Couples - 23/09/2018 AccorHotels certified review
« Love Lagare! »

We absolutely loved staying at LaGare Hotel Venezia! The hotel is immaculate and everything is brand new. We had the junior suit, and it was absolutely beautiful and massive. We couldn’t have asked for a nicer room. if you are looking for a modern hotel near Venice in a low key location this is it! We were able to avoid the huddle and bustle of Venice by staying on a Murano. Our only downfalls to the hotel was our room never seemed to cool down to what it was set at. And they truly need more shuttles into Venice. The ones that are offered are at extremely inconvenient times for anyone who wants to spend the whole day in Venice. For a small surcharge they should offer a taxi every half hour instead of taking the public transportation. Overall, we would definitely stay at LaGare if we came back to Venice!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest We very much appreciate your comments regarding your stay at the LaGare Hotel Venezia - MGallery by Sofitel. It is always a pleasure to receive positive feedback and so long and detailed description of our guests' experience! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leonardo Ometto General Manager

Mary Couples - 22/09/2018 AccorHotels certified review
« Beautiful hotel with great staff »

Very enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Leonardo Ometto General Manager

Adam F. Couples - 22/09/2018 AccorHotels certified review
« Short and sweet »

We stayed for 1 night pre-cruise. We loved the room but did not have time to use other facilities. We ate outside the hotel so cannot comment about the food/dining experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon for another sweet stay :) Sincerely, Leonardo Ometto General Manager

C P. Families - 21/09/2018 AccorHotels certified review
« Great place. Great staff. Couldn’t ask for more »

One of the best Sofitel I ve ever stayed. The staffs were professional and friendly. The hotel is located on Murano island ,right in front of the pier. The island was calm in the evening and morning which I loved. I am definitely coming back here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the LaGare Hotel Venezia - MGallery by Sofitel. It is always a pleasure to receive positive feedback as yours! Being defined one of the best Sofitel you have ever stayed makes us very proud of our daily job! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leonardo Ometto General Manager

Nick B. Couples - 21/09/2018 AccorHotels certified review
« Great hotel in good location, friendly and helpful staff, good breakfast and good value »

We really enjoyed our stay here, it’s a really nice hotel in a good location, with friendly and helpful staff, a good breakfast and good value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the LaGare Hotel Venezia - MGallery by Sofitel. It is always a pleasure to receive positive feedback and to know we made your stay so enjoyable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leonardo Ometto General Manager

Tracey Couples - 20/09/2018 AccorHotels certified review
« Lovely hotel »

A very beautiful hotel! Would just suggest to have the ferri stop that is just outside of the hotel - Museo on the website. We got off of the other one that was mentioned and had to walk for about 20 mins looking for the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracey Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Leonardo Ometto General Manager

Maggi Couples - 16/09/2018 AccorHotels certified review
« Subdued elegance and excellent customer service »

Our train from Strasbourg was running late, putting our planned travel to LaGare on the island of Murano under threat. An email to the hotel en route was answered very quickly, with alternative travel suggestions, as was reassurance that we would still be able to eat in the restaurant. Check in was efficient, friendly and courteous. Our deluxe room exceeded expectations in decor, size and amenities. We would happily come back here for more than a one night stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maggi We very much appreciate your comments regarding your stay at the LaGare Hotel Venezia - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leonardo Ometto General Manager

Jana K. K. Couples - 13/09/2018 AccorHotels certified review
« beuatiful and relaxing place »

Very nice hotel, friendly staff, helpful staff, very nice service and apricciate the transfers from and to the airport plus to Venice. Thank you for the nice stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jana Karaoli K., We very much appreciate your comments regarding your stay at the LaGare Hotel Venezia - MGallery by Sofitel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Leonardo Ometto General Manager

Trevor N. Couples - 11/09/2018 AccorHotels certified review
« Friendly hotel with personal touches »

Please see my Trip Advsor review which you have responded to

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., We very much appreciate your comments regarding your stay at the LaGare Hotel Venezia - MGallery by Sofitel. It is always a pleasure to receive positive feedback and we are delighted to read you took the time to review us both here and on tripadvisor! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leonardo Ometto General Manager

S. F. Solo - 11/09/2018 AccorHotels certified review
« Good »

Good stay but unfortunately the television did not work properly and the last day the electric curtain did not work which make me wake up very early....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S. Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Leonardo Ometto General Manager

Jun Couples - 07/09/2018 AccorHotels certified review
« Wonderful facility, griendly staff, and great location »

My wife and I spent a night at this hotel located on Murano Island. We totally enjoyed the stay. The hotel upgraded us at the arrival, and we had a first floor room that has a beautiful view of river. We chose this hotel (after first night in Venice) to get away from the crowd and noise in Venice, and the wonderful hotel experience made our get away even more enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jun We very much appreciate your comments regarding your stay at the LaGare Hotel Venezia - MGallery by Sofitel. We are delighted to know we made your stay memorable and you loved your overall experience! Thank you again for sharing your experience, and we hope to welcome you and your wife again soon! Sincerely, Leonardo Ometto General Manager

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