Hotel - LaGare Hotel Venezia - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

LaGare Hotel Venezia - MGallery by Sofitel

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4.5/5 2,178 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Breakfast
  • Well-being  (Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Paying, Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
  • MARCO POLO VENEZIA
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Well-being  (Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Paying, Nearby)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The rooms and suites in the collection's charming hotels provide all the modern comforts you expect in an authentic setting.

  • 119 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
    • Automatic air control
    • Radio in room
    • Radio in bathroom
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Shower
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,459 reviews

Our guest reviews for LaGare Hotel Venezia - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,178 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 09/12/2017
« Stay in Venice »

We have visited Venice few days ago and stayed at LaGare Hotel Benezia by Sofitel. Location is not perfect but using water lines 4.1 or 4.2 from Venice central railway station you are there for 20-25 minutes. It is located in Murano exactly on the water station Museo. You can spend 2-3 hours waking around Murano and also visit Burano. From Murano to Venice you can use again 4.2 to go the main square or 4.1 to go to central station. Hotel itself is very nice, personnel is very polite and helpful. Less than 100 meters from the hotel on your right there is a supermarket. I would recommend the hotel for 2-3 days stay in Venice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the LaGare Hotel Venezia - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leonardo Ometto

AccorHotels certified review
T. Families - 05/12/2017
« good hotel »

good station for transfer

TripAdvisor review
Family - 04/12/2017
« Great hotel. »

Even though the hotel is a bit far from the city, it is totally worth the trip. This place is very beautiful and the shuttle they provide is very helpful as well. But it would be better if they remove the €10 charge for the wellness area and make it free like other hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you very much for your nice review and for having appreciated the shuttle and Murano as well. We look forward to welcoming you soon again, Leonardo Ometto

AccorHotels certified review
Jaideep K. Families - 01/12/2017
« decent place, but a hike from Venice. Careless housekeeping, indifferent front desk »

Barely acceptable. Booked this accommodation with high expectation. But it turned out to be overall disappointing. Good points Breakfast food was high quality and good choices. Andrea in breakfast area seems to practice excellent customer service. Stan in cocktail bar was another customer-oriented staff, served us on the sofa with hand crafted cocktails. Negative points Front desk staff, although friendly, does bare minimum to take care of customers. Shuttle service to venice is very limited, which is not clearly explained on website. There is no lock in bathroom door. There are no hooks in the bathroom to hang PJs, towels etc. The AC unit didn't move at all, and it gets stuff on upper floor of executive room. Complained to front desk staff, but no action was taken to our knowledge. And the biggest of all - I left my prescription eye glasses in a vibrant green pouch and phone ear buds on the shelf over the refrigerator section. Realized later, called the front desk. who promised to alert housekeeping and email me back at earliest. I called several times and finally was informed that housekeeping was not able to find anything in room. This is very surprising and disappointing as there is NO way anyone can miss it when cleaning the room. Not only they couldn't trace it, but made me call several times. Very poor customer service.

AccorHotels certified review
Tomasz Friends - 29/11/2017
« Great hotel »

Good checkin experience, unfortunately no upgrade was possible despite my gold Accor card and earlier request. Complimentary water not restocked for second night. Other than that all was perfect

AccorHotels certified review
Jj Couples - 27/11/2017
« Fabulous except for the noise »

Staff were friendly, professional and welcoming. The hotel is pleasantly furnished, and our room was very pleasant, but at the front of the hotel. This meant beautiful views, but it suffered through the night from noise caused by the ferries -- a boat every 10 minutes is convenient in the day, but irritating through the night. Noise insulation from the floor above was also very poor.

AccorHotels certified review
J. I. Couples - 24/11/2017

Staff is helpful and polite.The Murono location was easily excessable.

TripAdvisor review
Couples - 19/11/2017
« Faultless »

We arrived here by water bus on a cold, wet, windy and wild Monday in November after being given a noisy shoe cupboard in another hotel in Mestre. I booked LaGare via the Accor website the day before our arrival, after 2 hours in the cupboard . A 20second walk from the vaporetto pier and we arrived in a warm, welcoming lobby to an even warmer welcome. We were told our room was ready, a few hours before normal check-in which was music to our ears. We were also given drinks vouchers as Le Club members. The deluxe room was large, warm and beautifully decorated in shades of grey and taupes. It had an all singing all dancing tv that you could change to English, king size bed, large hanging area with plenty of hangers and loads of drawers. The window was curved, partly set into the roof with an electric blind. The bathroom had a fantastic large, drench shower and a brilliant well lit mirror. We went for a drink and snack at the canal side bar. Very good value as we had 4toasted sandwiches each, plus chips to share. All very good. That night we ate in the restaurant. Portions again were large and the food amazing. Cured ham with (manchego?) cheese, and a pate to start then we both had fillet steak. It was hard to do it all justice but we managed! After a good nights sleep we had breakfast. Excellent selection of cold meats, cheeses, pastries, cakes, fruits, yogurts etc plus some warm items. Very good orange juice and coffee. The hotel has its own boat that provides a free service to Venice itself and the airport, and return. Very convenient and a lovely boat with plenty of room for passengers and luggage. We couldn’t fault this hotel. Our last couple of hours were spent sat on the terrace, in the sunshine, with a drink or two. Bliss. Every member of staff was friendly and helpful. The hotel has some beautiful glass pieces on display, from behind reception to the seating area on level 2. We wouldn’t hesitate to stop here again.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you Jane for you time in giving us this excellent and detailed review, our future guests will take advantage of it for sure! We are happy we made your stay memorable and we hope to welcome you again and soon in this unforgettable city. Leonardo Ometto

AccorHotels certified review
Jane H. Couples - 18/11/2017
« So Good! »

Absolutely amazing stay from beginning to end. We booked the day before arrival, after arriving at another hotel booked as part of a package, to find out it was pretty much a shelf in a cupboard. We desperately needed somewhere else. Found this on the Accor website and thought it looked good and the price seemed reasonable. We arrived on a Monday 13/11, extremely wet and tired. The weather was not good, both of us and our luggage was very wet! A quick 20 second walk from the pier and we were in warmth! A beautiful reception and friendly staff. Even better when we got our free drinks vouchers and were informed our room was ready. A good 2 hours before check-in time! It got even better when we got to our room. Warm, spacious, luxurious - the bathroom was bigger than the other room/bathroom combined. Plenty of hangers and hanging space, plenty of drawer space. A nice view over the rooftops from the curved window, complete with electric blind. Beautiful colour scheme of greys and taupes. Large all singing all dancing tv which we could change to English! The shower was a wonderful deluge of warm water, with room to move. Good shampoo and conditioner as well. We had a drink at the bistro/bar by the canal side. The rain had stopped but still not warm enough to sit outside. We had cheese and ham toasties with chips. Very good value as you got 4 triangular sandwiches, not the 2 we were expecting and a large bowl of chips. Evening meal in the hotel was very good too. My cured ham and cheese was amazing, my husband loved his pate. The portions were huge and we struggled to do justice to the steak which followed. Breakfast next morning was excellent. Plenty of choice. Cereals, pastries, breads, fruit, yogurts, cold meats and cheeses, hot cooked items as well. Lovely orange juice. You certainly won’t be hungry for a while after this. The weather was unbelievable today - warm and sunny and we needed our sunglasses not winter coats. A lovely island to wander about and if you want to go further the water bus stop is straight outside with boats every 10 minutes, plus the hotel has its own boat offering a free shuttle over to Venice island and back. Ask at reception about this. They also offer the same service to the airport which we used. A beautiful boat, highly polished wood with plenty of room for passengers and cases. We loved Venice. We loved this hotel. Hopefully we will be back next year for our 25th Wedding Anniversary. It would be our first choice, despite not being on Venice island itself, as we feel it offers everything to help guests have a relaxing, enjoyable holiday. Please give it a try.

AccorHotels certified review
F C. Solo - 15/11/2017
« Great Location and Friendly Staff »

Nice hotel with specious rooms. Breakfast was very good. It was even more convenient that hotel has it is own water taxi from and to the airport.

AccorHotels certified review
Carla Couples - 13/11/2017
« It was all I was expecting, and more! »

Reception was always helpful, the room was clean and comfortable. Really enjoyed staying at this beautiful property!

AccorHotels certified review
Anonymous Couples - 11/11/2017
« Excellent, no complaints »

Great location, hospitality, room and food. However the free water taxi from airport to hotel is a key issue for stays in Venice.

TripAdvisor review
Couples - 11/11/2017
« Mémorable stay »

Excellent Stay , Fabiola, Francesca,Michele, Thomas , Amadou, Khan...just to name a few people were very professionals and proud to be working for such a great place . I wish there were more shuttles to Venice island like the Sheraton chain .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you so much for this 5 stars review! I will share your compliments with the team, they will really appreciate your nice words. We look forward to welcoming you soon again to our beautiful Murano! Leonardo Ometto

AccorHotels certified review
Simon Couples - 10/11/2017
« We loved this hotel. It was stylish and very comfortable. »

Was delightful to be staying on Murano in such a beautiful hotel. We loved the room and the common areas. Breakfast was excellent value.

AccorHotels certified review
Carrie Couples - 08/11/2017
« Belissimo! »

Brilliant decor, spot-on attention to detail, friendly service, hidden gem away from busy tourist district.

AccorHotels certified review
Anonymous Couples - 07/11/2017

Overall, again highly satisfied with the hotel facilities.

AccorHotels certified review
Xxx Couples - 02/11/2017
« pleasant stay »

pleasant, modern hotel, friedly staff, large modern clean rooms. probably the best in murano. good vaporetto connection (every 10 mins 24h) to venice. vaporetto stop right in front of hotel.

AccorHotels certified review
Anonymous Families - 01/11/2017

We so enjoyed our stay at the LaGare.... Every encounter was a pleasure....from the pickup at the airport to check out! Your staff is SUPERB!!! Always available with a smile if needed....and so appreciated! I look forward to another visit to Murano and your fine hotel...

AccorHotels certified review
Christine Couples - 31/10/2017
« Ideal location, spacious suite, good service »

Very pleasurable being able to stay in great comfort away from the tourist hordes in the main part of Venice. Away from the waterfront, we enjoyed the sense of being in a real community on Murano with people going about their daily lives

AccorHotels certified review
Adam Families - 29/10/2017
« Mostly Excellent »

Most parts of the stay were very good. The downside was that it was far too hot - this meant sleeping with the windows open and getting bitten by mosquitos.

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