Hotel - LaGare Hotel Venezia - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

LaGare Hotel Venezia - MGallery by Sofitel

4.5/5 2,657 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • MARCO POLO VENEZIA
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Well-being
    • Hammam
    • Massage
    • Sauna
    • Solarium
  • Babysitting on request
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

The hotel offers a shuttle service to and from Marco Polo Airport, on request and subject to availability (from 9am to 8:30pm).

Hotel location

Our rooms

The rooms and suites in the collection's charming hotels provide all the modern comforts you expect in an authentic setting.

  • 119 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
    • Automatic air control
    • Radio in room
    • Radio in bathroom
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 2,204 reviews

Our guest reviews for LaGare Hotel Venezia - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,657 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Sri K. Families - 17/01/2019 AccorHotels certified review
« extremely enjoyable stay in a beautiful and well maintained hotel! »

I found the staff most courteous and the service was exemplary.. Leonardo the general manager was very quick to resolve even the smallest incident to my wife’s and my fullest satisfaction - which insures 1. we will definitely be back here the next time we visit Venice 2. I will encourage all my Manhattan business associates and physician customers planning trips to Venice/Italy to stop by at your phenomenal facility in Venice!!! Thank You!

Our hotel has responded to the review
Our hotel has responded to the review

Dear K. S., We very much appreciate your comments regarding your stay at the LaGare Hotel Venezia - MGallery by Sofitel. It is always a pleasure to receive positive feedback and your review is so enthusiastic that we love it! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Ps we look forward to welcoming also all your Manhattan business associates and physician customers! See you soon in Venice! Leonardo Ometto General Manager

Lorna M. Families - 16/01/2019 AccorHotels certified review
« Lovely hotel and fabulous location »

Very pleasant . Staff great but breakfast a bit below standard. Location is great and thanks for the free taxi boat to and from the airport. I will be back and would recommend to friends and family x

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lorna, We very much appreciate your comments regarding your stay at the LaGare Hotel Venezia - MGallery by Sofitel. It is always a pleasure to receive positive feedback and also some tips on how to improve our service. I will share your comments with our team and we look forward to welcome you, your family and friends to our amazing little Murano island. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leonardo Ometto General Manager

Viktor80 Couples - 08/01/2019 TripAdvisor review
« Great Hotel »

Friendly and helpful staff. Clean, cosy and quite rooms. Location is also good although 20 min boat ride away from Venice. Murano is different then Venice but a great spot to discover the lagoon. Will definetly be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Viktor, thank you very much for your nice review! We are happy to see how much you loved your stay and our little island, a great spot to discover the lagoon...we definitely agree with you! We look forward to hearing from you soon! Leonardo Ometto

Anonymous Families - 26/12/2018 AccorHotels certified review
« Memorable! »

Flawless, Faultless, & Friendly!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest What an amazing review! We love the three "F" ;) I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leonardo Ometto General Manager

Eg Couples - 19/12/2018 AccorHotels certified review
« Very good »

Nice hotel nice facilities. Convenient taking the boat from and to the airport. Breakfast nice but can be improved with more salad. Hope the sauna can open for a longer time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EG We very much appreciate your comments regarding your stay at the LaGare Hotel Venezia. It is always a pleasure to receive positive feedback. I will share your comments with our team and your tips that will help us to improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leonardo Ometto General Manager

Anonymous Couples - 10/12/2018 AccorHotels certified review
« Nice room and staff but food poor »

The hotel building and accommodation was fine ,staff very pleasant and helpful Breakfast was disappointing ....cooked food and coffee not hot Had a pizza at the bar area .....it appeared to be a microwaved frozen pizza.....not acceptable for a hotel of this standard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the tome to review our hotel! We are glad that you enjoyed your stay and I will share your comments with our Food & Beverage Manager to see if we can improve the points you highlighted. We hope to see you again very soon. Sincerely, Leonardo Ometto General Manager

Rreason Couples - 09/12/2018 AccorHotels certified review
« Lovely room! Lovely location! »

The room was really great! Modern, clean and stylish, however, it would have been nice to have more coffee, water, and mini bar choice in the room. After a long day exploring Venice it would be nice to be able to come back to the hotel and relax without having to call room service to top up the coffee pods or bring us extra beer, 1 beer in a double room does not really work! Also shame to have to pay for bottled water! And bar prices exorbitant! That said, we had a great stay, loved it, and would come back tomorrow

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the LaGare Hotel Venezia - MGallery by Sofitel. The mini bar is always fully refurbished, I will check if something wasn't done properly during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leonardo Ometto General Manager

Luis Couples - 24/11/2018 AccorHotels certified review
« Extremely satisfied »

Excellent hotel in a beautiful Murano island

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Luis Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our little charming island. We hope to see you again very soon. Sincerely, Leonardo Ometto General Manager

Neil Friends - 07/11/2018 AccorHotels certified review
« Clean, good sleep »

Clean room, nice sleep, peaceful. No view at all (covered by brick wall) Breakfast okay Staff team helpful and happy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil Thank you for the great review of our hotel! We are glad that you enjoyed your stay and you loved the breakfast and our smiling staff! Our hotel is enclosed among the ancient walls of an old glass furnace and this is the real charm of our hotel :) We hope to see you again very soon. Sincerely, Leonardo Ometto General Manager

June Couples - 05/11/2018 AccorHotels certified review
« Another very pleased customer »

CONS Shuttle service —-The only negative I could think of was that I was unaware of the times of the shuttle from airport to hotel. Fortunately my travel agent told me I had to prearrange the pick up times prior to arrival. This was accomplished with minimum of fuss via email. The The driver was somewhat reckless in his driving. The boat tipped sharply many times when we crossed other boats wakes. I was very nervous and extremely glad to arrive at the hotel, intact!!, PROS Was everything else. The room was bright and cheery and clean. The reception staff informative. In fact Guicommo even walked us to the proper ‘ bus stop’. Unheard of service in other hotels. He was so friendly and helpful! (Sorry if we have his name misspelled!] The selection of breakfast items was impressive. We also had dinner in the restaurant and the staff were very solicitous of my dietary restrictions, I felt comfortable dining there. I wold certainly recommend your hotel to others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear June, We very much appreciate your comments regarding your stay at the LaGare Hotel Venezia - MGallery by Sofitel. It is always a pleasure to receive positive feedback! We are delighted to read your comments about Giacomo and the proactivity of the staff regarding your dietary restrictions. As far as regards the taxi driver, don't worry :) We have one of the most skilled on the island but I will investigate for sure if there was any other comment regarding his drive. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leonardo Ometto General Manager

Leslie L. Couples - 04/11/2018 AccorHotels certified review
« A little bit too off the beaten track »

The hotel, while nice, was a little bit too far off the main Venice island, compounded by irregular boat services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leslie l., Thank you for taking the time to tell us about your experience at the LaGare Hotel Venezia - MGallery by Sofitel. We are sorry to hear that you weren't fully satisfied with our little and charming island as it is very well connected to the main ones by our water taxi and by private and public transportation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to welcome you again. Sincerely, Leonardo Ometto General Manager

Esther M. Families - 04/11/2018 AccorHotels certified review
« excellent »

beautiful good service A+ stading

Our hotel has responded to the review
Our hotel has responded to the review

Dear Esther m., We very much appreciate your comments regarding your stay at the LaGare Hotel Venezia - MGallery by Sofitel. It is always a pleasure to receive positive feedback as yours! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leonardo Ometto General Manager

Stuart D. Couples - 01/11/2018 AccorHotels certified review
« Mr Stuart D. »

Great hotel, great staff and very welcoming however 1 comment would be that most hotels I have stayed at include the gym facilities fox and not charge for it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Stuart D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Leonardo Ometto General Manager

Mark, D. Couples - 27/10/2018 AccorHotels certified review
« Well-appointed fresh facility, with extremely helpful staff. »

Upon arrival by water taxi at the Museo pier, you are literally less than fifty paces to the front door of the lobby. Once inside you notice the contemporary ambiance, a sharp contrast to the nondescript exterior. Front desk staff are capable of answering your questions as they assist with your check-in, and have a secure location to protect your luggage in the event you are early and your room is not ready. Your room..... aaaah the room, is well maintained and modern. Lighting can be subdued or bright, the fixtures in the bathroom are solid and gleaming (not plastic), and the bed is very comfortable. Dining in the on sight restaurant is an epicurean delight, full of flavor and satisfying. Overall a most excellent adventure in accommodations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, We very much appreciate your comments regarding your stay at the LaGare Hotel Venezia - MGallery by Sofitel. It is always a pleasure to receive positive feedback and long detailed review. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leonardo Ometto General Manager

Anonymous Couples - 26/10/2018 AccorHotels certified review
« Very nice hotel with great service and great potential...especially with employees like Giacomo (and others) at the front desk! »

This hotel on the island of Murano, is a very good alternative to staying in the heart of Venice...It is very quiet, relaxing and modern! The hotel's complimentary boat service (by reservation) to the port in Venice, as well as to the airport was very timely and extremely efficient! The complimentary breakfast buffet runs smoothly with a nice variety of food., though it would be nice if the food choices changed a bit every two days or so. Our specific king-sized room was a very nice size, but the bed was extremely stiff/hard and even though we were told how to adjust the air conditioning in the room, we were extremely warm with no air flow. There were other maintenance problems that were fixed on our second of three days...the vanity mirror lights in the bathroom didn't work and the shower leaked water under the metal strip below the door. These problems could have been avoided if a hotel employee checked the rooms before check-in! The computer in the lobby was not functioning to print out boarding passes. The front desk employees were helpful, but it took an inordinate length of time to do a simple task that we could have typically done on our own. We would happily return to this hotel, if the air conditioning was improved and a pad could be offered to soften the bed!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the LaGare Hotel Venezia - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team and with Giacomo, he will be very pleased to read your nice words. I am really sorry for the several issued encountered with the electronic devices and I will check immediately with the staff what happened. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leonardo Ometto General Manager

William Couples - 20/10/2018 AccorHotels certified review
« La Gare gets better and better »

This was our fourth visit to the La Gare and it is a brilliant hotel. From the moment you are met by the hotel boat at the airport you feel special. Staying on Murano is a peaceful escape from the madness that is beautiful Venice. Getting to and from Venice especially if you use the hotel boat is very easy and an experience in itself. The hotel facilities are first class. The bar is great place for a late night drink and the breakfast in the hotel restaurant is very good. We had a brilliant room(thank you for the upgrade) which as usual was very comfortable and peaceful. Finally the staff are exceptional, they are always very professional and make you feel welcome from the minute you arrive. We are fortunate to have stayed in lots of nice hotels and this is one of the best. Thank you everyone at the La Gare.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William What an amazing review! We are delighted to read you love every time more our hotel! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit (the fifth one!) will be as pleasant as the previous one. Sincerely, Leonardo Ometto General Manager

Rhian T. Couples - 17/10/2018 AccorHotels certified review
« Beautiful hotel, great location, very happy »

Our stay was very good. The hotel is impressive, clean and staffed by professional and friendly personnel. The location is ideal, and transfer service by boat useful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the LaGare Hotel Venezia - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your amazing comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leonardo Ometto General Manager

Sarah Solo - 17/10/2018 AccorHotels certified review
« A wonderful short break »

I could not have been happier with my stay at LaGare Hotel Venezia in Murano. The location is excellent - not right in the crowds of Venice but beside a vaporetto stop to easily get to all the sights. The hotel staff were friendly and helpful and my room was comfortable and really quite lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and you loved our little and peaceful island, close to Venice but far away from its hustle & bustle. We hope to see you again very soon. Sincerely, Leonardo Ometto General Manager

Anonymous Couples - 17/10/2018 AccorHotels certified review
« Excellent »

Very nice clean hotel. Good breakfast. Lovely to have a bottle of prosecco in our room for our anniversary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the LaGare Hotel Venezia - MGallery by Sofitel. We are delighted to read that you had an excellent stay and you enjoyed the bottle of Prosecco :) Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Sincerely, Leonardo Ometto General Manager

Piotr Couples - 16/10/2018 AccorHotels certified review
« Excellent hotel for Venice's visit »

Everything was just as you want to be on vacation. We got hotel boat transport from/to the airport, upgrade to junior suite apartment, bunch of advise how to plan our 3 days trips, etc. If we visited Venice again, we would definitely take the same hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Piotr, We very much appreciate your comments regarding your stay at the LaGare Hotel Venezia - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leonardo Ometto General Manager

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