Mercure Kangaroo Island Lodge 4 stars

TripAdvisor rating 4.0/5 558 reviews
Mercure Kangaroo Island Lodge
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Room 1

Number of guests
Children's age
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Hotel extras

Designed to blend with its surroundings, Mercure Kangaroo Island sits in bushland overlooking American River Bay. Well positioned in a region popular with nature lovers and adventure seekers, this Kangaroo Island hotel is close to the Penneshaw Penguin

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children (Nearby)
  • Air conditioned
  • KINGSCOTE AIRPORT
  • Early check-in/Late check-out
  • Laundromat
  • Boutiques/shopping
Leisure and activities
  • Swimming pool
  • Well-being
  • Outdoor playground for children (Nearby)
  • Tennis
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Mercure Kangaroo Island Lodge

Lot 201-216
Scenic Drive
American River
5221
kangaroo island
australia

Tel: +61885537053

Fax: (+61)8/85537030

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    KINGSCOTE At 25km / 15.54 miles

  • By plane

    KINGSCOTE AIRPORT At 29km / 18.02 miles - Shuttle paying

GPS :-35.777336, 137.775286

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Superior Room 1 Queen Bed Pool View

  • Max. number of persons: x2
  • Area: From 37
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron(...)

Superior Room 1 King Bed Bay View

  • Max. number of persons: x3
  • Views: Bay view *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Direct dial telephone(...)

Studio Suite 1 King Bed

  • Max. number of persons: x3
  • Views: Bay view *

* Subject to availability

  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Direct dial telephone(...)

Our restaurants and bars

REFLECTIONS

Type of cuisine: null

Reflections Restaurant offers a warm ambience and a tempting menu specialising in seasonal local produce and fresh seafood. Choose from an alfresco dinner, a BBQ under the stars, or an intimate meal indoors.

Dinner

18:00 - 20:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FIRESIDE BAR

Photo non contractuelle / Strictly non binding

Choose from a selection of local beers, ciders or wine to enjoy on the terrace whilst watching the night set over the Bay and relax by the open fire place in winter.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 77 m²

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 40 people

Find out more
Mercure Kangaroo Island Lodge Meeting Room

Our guest reviews for
Mercure Kangaroo Island Lodge

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

600 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

558 reviews

quiet location ideal for birds lover

TripAdvisor rating 4.0/5

Seaside11988758972 Couples - 03/05/2019 TripAdvisor review

We stayed 1 night before taking the ferry next morning. Room was clean, bed comfortable. Very quiet location. We had dinner: food was very good. In the morning the cook feeds the pelican in front of the hotel (beach) and gives a lot of information about the birds. Very interesting. Leaflets are available for walks. In the evening you can look the walabies with a torch.

Thank you for taking the time to review Mercure Kangaroo Island Lodge, your comments are appreciated. We are glad you enjoyed your 1 night with us and we look forward to welcoming you back the next time you are on the Island. regards Ian

Great experience on KI

TripAdvisor rating 4.0/5

Byron L Couples - 22/04/2019 TripAdvisor review

We thoroughly enjoyed the friendly warm reception from the staff who were wonderful especially David, Victor and Kim. They served our every need with smiles and commitment to our enjoyment. We were both

Dear Byron Thank you for your review and your comments in regards to how you were looked after. I will certainly pass them on to the team. We look forward to welcoming you back to the Lodge when you next make it to Kangaroo Island. regards Ian

A relaxing escape

TripAdvisor rating 4.0/5

Tasjo Couples - 09/04/2019 TripAdvisor review

The Mercure Kangaroo Island provides a relaxing escape with great facilities onsite including a pool and restaurant. It is a 25 minute drive to get to the ferry. Well appointed room and friendly helpful staff. The serving size of the fish was very small for main course.

Thank you for taking the time to review the Mercure Kangaroo Island Lodge, your comments are important to us. I have passed your comment about the main course size onto the chef. We look forward to welcoming you back to KI Lodge when you next visit the Island regards Ian

Fantastic Service

TripAdvisor rating 4.0/5

Deborah A Family - 29/03/2019 TripAdvisor review

Loved our stay! An amazing view of American River from our spacious room with comfortable king bed & kitchenette. Delicious dinners at Reflections restaurant with fantastic service during our stay from David & Victor

Hi Deborah Thank you for reviewing Mercure KI Lodge. We are glad that you enjoyed your stay with us and I'll pass your comments onto the staff, in particular David & Victor. Hopefully we can welcome you back again soon regards Ian

Not value for money

TripAdvisor rating 4.0/5

Mobile12134706905 Couples - 26/01/2019 TripAdvisor review

This hotel is not value for money nor is it an Accor standard. The manger was very accommodating with refunding our money. The room was filthy and was just very basic and we had been upgraded. Not my ideal place to stay.

Hi Disappointed to see this review given our talk, both on the night offering another room, and when you were checking out. As we discussed, you were tired when you got back to the hotel on the night and didn't want to move rooms though one was offered. Once again, I apologise for the break down in our normal procedures and measures have been put in place that it doesn't happen again. regards Ian

KI magic

TripAdvisor rating 4.0/5

DnK4162 Couples - 21/07/2018 TripAdvisor review

My wife and I had our first visit to KI staying 3nights in a water view room. Very comfortable although a bit dated & some areas in need of repair which we understand is happening soon. We were very warmly welcomed by management James and Leica. Other staff were fantastic (special mention for Anna & Cecilia for providing friendly and helpful service). Food in the restaurant is excellent & a great initiative to stock a large range of KI wines which are good quality. Looking forward to returning again.

Hi Dnk4162, Thanks for choosing to stay at Mercure Kangraroo Island Lodge. we also thank you for your warm review, we do hope we will see you again soon and you can enjoy some of the improvements made. Kind regards, James

Mercure Kangaroo Island Lodge

TripAdvisor rating 4.0/5

Karen S Couples - 01/05/2018 TripAdvisor review

Fantastic staff, very helpful, great food and service. Location a little out of the way but great area for exploring the tiny township of American River. Easy enough to get around to the other tourist sights.

Dear Karen S, Thank you for your review. It is pleasing to hear that our location being 'a little out of the way' still suited your needs, we pride ourselves in American River as being away from the 'hustle and bustle'. A True Escape. It is always great to hear our staff are helpful and you enjoyed your food. We hope when you are next due for a relaxing holiday you come back and see us. Kind regards, James
Customer review rating 4.3/5

J. B. Solo - 05/03/2018 AccorHotels certified review

found it very friendly and very welcoming would go back again

Great place to stay

TripAdvisor rating 4.0/5

Geoff G Couples - 04/03/2018 TripAdvisor review

A great place to stay on Kangaroo Island. Friendly, helpful service, good food breakfast and dinner, rooms are fine and lots of local wildlife to see. Ask about the local evening walk, to see wallabies, possums and etchinada

Hi Geoff, Thank you for taking the time to review Kangaroo Island Lodge Mercure. It pleases me to hear you enjoyed your stay and were fortunate enough to see some of our marsupial friends!!! We look forward to welcoming you back one day in the near future. Kind regards, James

Nice

Customer review rating 4.3/5

S. Families - 28/02/2018 AccorHotels certified review

The rooms were adequate, and had nice balconies. Loved going on our night walk with torches the hotel provided! Dinner in the restaurant was fantastic!

Enjoyable and comfortable

Customer review rating 4.3/5

Anonymous Friends - 24/02/2018 AccorHotels certified review

Staff were excellent, room lovely. Bathroom floor wasn't cleaned the first morning & could have provided clean towels. Towels were provided when requested without hesitation. Breakfast was everything you could wish for except it could be kept hotter. Evening meals were good except expensive

Very well located, staff very friendly & helpful.

Customer review rating 4.3/5

J. S. Couples - 23/02/2018 AccorHotels certified review

Felt welcome, good advice on visits, handy parking given my mobility problem. Restaurant & bar quality was excellent & consistent. Great view from room.

Not the usual Accor standard that we are accustomed to.

Customer review rating 4.3/5

A.m. D. Couples - 22/02/2018 AccorHotels certified review

The rooms are very tired. The rooms were superficially clean. If u moved chairs it was apparent that cleaning missed the wild life behind them Cobwebs hung from above the bed. Breakfast concluding at 9am is not conducive to rest when one is holidaying. Not hotels give you till at least 10am. The continental breakfast should have included pastries. What was on offer was very basic and not up to the standartd of other Accor hotels we have stayed in. However, the evening meals were very good and of a high standard.

A tranquil place to stay

Customer review rating 4.3/5

Eliza Couples - 20/02/2018 AccorHotels certified review

We have a quiet night staying in the hotel, enjoy the beautiful scenery of the lagoon.

Lovely setting, comfortable room and good restaurant

Customer review rating 4.3/5

Anonymous Couples - 20/02/2018 AccorHotels certified review

Interesting nature trail and a very quiet spot to contemplate nature. Good food and a comfortable room.

Short staffed / expensive / limited menu

Customer review rating 4.3/5

Anonymous Couples - 19/02/2018 AccorHotels certified review

Facilities were OK, but took a long time to get two coffees at the bar & book a table for dinner as only one staff member answering phone, checking guests in & running the bar. Nowhere else to eat in American River so we tried the restaurant, limited choice of meals & very expensive, food was nothing special, quite tasteless. Breakfast was the same & the coffee was terrible, milk was off we think. Disappointed as lots of overseas visitors there, (we are locals from SA) they would leave with the impression we overcharge for mediocre food in Australia. Staff were friendly & nice but we felt sorry for them, they were understaffed & given ordinary food to hand out.

good location, food and hotel were excellent

Customer review rating 4.3/5

B. G. Couples - 19/02/2018 AccorHotels certified review

The staff were all very obliging and happy. Chris and David went out of their way to help us, nothing was a problem. This made our stay enjoyable and relaxing. The breakfasts were presented well and above standard. There were plenty of choices for the dinner menu. The ones we tried were all very tasty and fresh. A most enjoyable dinning experience. We both had a lovely five night stay at your hotel. Have been recommending it to all our friends and relatives as a place to stay on Kangaroo Island..

Friendly GEM

Customer review rating 4.3/5

A. M. Couples - 18/02/2018 AccorHotels certified review

It is always nice to be greeted by a smile!! and you room ready. The advice we obtained from the staff was ALWAYS correct and useful. Dinner was a dream - Fig salad followed by the eye steak RARE is a must. Perfect breakfast - ALL the various taste were as they should be. Well done to all.

Satisfactoion

Customer review rating 4.3/5

J. H. Friends - 18/02/2018 AccorHotels certified review

My stay at the Mercure Kangaroo Island Lodge was was very satisfying. I would recommend the lodge to others travelling to the Island. Thanking you.

A great break

Customer review rating 4.3/5

Annette H. Couples - 18/02/2018 AccorHotels certified review

We had a great 3 night break at Kangaroo Island Lodge. It is ideally situated to travel right round the island. The food is excellent and the staff very helpful and friendly.

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