Hotel - Novotel Manado Golf Resort & Convention Center
Novotel Hotel Novotel Hotel

Novotel Manado Golf Resort & Convention Center Hotel

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4.0/5 547 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SAM RATULANGI
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Outdoor unheated pool
    • Natural swimming pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Golf
    • Golf (Paying)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes
    • Golf courses (Paying)
    • Golf practice facilities (Paying)
    • Golf lessons (Paying)
  • Tennis
    • Grass tennis court
    • Outdoor tennis court
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bike rack facilities (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 176 rooms
  • 17 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • TV with VCR
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 861 reviews

Our guest reviews for Novotel Manado Golf Resort & Convention Center

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 547 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
R. L. Business - 19/04/2018
« Comfortable »

It was very comfortable, friendly staff and overall very satisfying

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing our hotel and recommend us We are glad to learn that you had a pleasant stay with us and we are looking forward to welcome you back at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

AccorHotels certified review
Muly (. M. I. Families - 19/04/2018
« Didn’t satisfied »

The bedsheet in room 1303 was smelly, the pillow was not comfortable at all compared to the price we paidfor this hotel. The breakfast was not delicious at all. Variety of menu, quality of food was poor. Conclusion for this stay : price is not worth what we receive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing our hotel on your recent visit to Manado We are very sorry to know that the stay was not pleasant and not meet with your expectation. Please rest assured we will take improvements action on your valuable comments We wish to have other opportunity to welcome you back with better products and services Sincerely, Sabar Sitompul Executive Assistant Manager

AccorHotels certified review
Craig N. Business - 17/04/2018
« Picturesque »

Stayed one night on business so hardly overly exposed to the facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for staying with us and share your stay experience We are glad to know that you have a pleasant experience with us and we will definitely improve our products and services We hope to welcome you back at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

AccorHotels certified review
Le Couples - 11/04/2018
« Convenient hotel »

Close to airport. Breakfast could be better. The equipment and accommodation is a little old.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for staying with us and shared your stay experience at our hotel We are very sorry to learn that the experience was not meet with your expectation and please rest assured we are doing some improvements on our products especially our room We wish to welcome you back with better products and services at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

AccorHotels certified review
F. H. Business - 08/04/2018
« Manager »

Dear GM, Thank for your email, iam not satisfied when i stayed that the date, sure even i am as member of accor but thw services as provide me is very poor fo example when i just coming inside room no big towel and small soap that i have to call a reception and have to ask as pee request and so when rain coming at the room water come in into infront of door no info or clean out the water this is to make no safety for guest like me, the reason why i check in at 16:00pm over than hour rule as usualy at 14:00pm The question why the item at room not ready to provide, Hofully for future might be i will be advi e when will stay at novotel Thank u, f.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your trust to our hotel and we are very sorry for all inconvenience which you encountered in our hotel. Please rest assured we will definitely will do some improvements on the concern area Once again, thank you for staying with us and hope to see you again with better products and services at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

AccorHotels certified review
Suzanne Couples - 27/03/2018
« Very good room and services. »

We spent one night in march 2018. All was very good : room, dinner, breakfast, services to order a taxi... Very professionnal team. ++ : fruits and cakes in the room :-) thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabar Sitompul Executive Assistant Manager

AccorHotels certified review
Michael K. Business - 15/03/2018
« Awsome »

Very friendly staff and good service. Very clean rooms and great view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at our hotel and recomend us We look forward to welcome you back at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

AccorHotels certified review
Selvia R. Business - 13/03/2018
« Ordinary »

My experience staying in this hotel is ordinary. The hotel is old, needs some updates and lack of maintenance, the sofa in my room was ripped. Perhaps lack of staffs during dinner time as it took me and my boss nearly 1.5 hours to get “Grilled Seafood” and “Dabu Dabu Fish” to arrive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for staying with us and share your experience at ou hotel. We are very sorry to learn that the stay was not meet with your expectations and we are appreciate your valuable comments for our hotel improvements in the future. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabar Sitompul Executive Assistant Manager

AccorHotels certified review
B. S. K. Business - 12/03/2018
« Business owner »

Most helpful staff and Mr Gerry was most informative about the people of Indonesia. Room was spacious well appointed with a very comfortable bed. Breakfast was delicious. Susan (beverage director) and Farry (executive chef) gave us extra service at breakfast replacing the stale NZ bacon with fresh local bacon which was very special.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center. We look forward to welcome you back at our Hotel Sincerely, Sabar Sitompul Executive Assistant Manager

AccorHotels certified review
Limpapat P. Solo - 12/03/2018
« Clean and Nice... »

Room overall were good and ok..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing our hotel and recommend us We look forward to welcome back at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

AccorHotels certified review
A. D. B. P. Couples - 06/03/2018

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for staying with us and recommend our hotel We look forward to welcome you back at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

AccorHotels certified review
Widia S. Families - 06/03/2018
« I loved stay at novotel manado with my famiy »

staff are friendly, foods very good, and I love this hotel because the pool closed at 10pm .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team.and and will boost the spirit our team to offer the guest with best service Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabar Sitompul Executive Assistant Manager

AccorHotels certified review
Anonymous Friends - 05/03/2018
« Hotel needing refurbishment »

Hotel in need of refurbishment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for choosing our hotel and we are very sorry for not able to provide services and products which meet with your expectation. We had shared you valuable comments to our team for immediate follow up We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabar Sitompul Executive Assistant Manager

AccorHotels certified review
S. C. Solo - 04/03/2018
« Everything fine BUT A WRONG BILL »

Everything was find but i got a wrong Bill!!! I hope You won't charge me the wrong amount of Money. I checked in on the 01.03. and checked out on the 02.03. JUST ONE NIGHT, NOT TWO!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing our hotel and share your stay experience with us We are glad to know that you has a pleasant stay with us but we do apologize for the inconvenience during check-out. I have checked your billing and we only charge you for one night. We are very sorry for this matter and we will ensure this wont happen on your next visit to our hotel Sincerely, Sabar Sitompul Executive Assistant Manager

AccorHotels certified review
H. H. Business - 01/03/2018
« Mr »

Reception was helpful Room okey Facility lift very bad as does not work Need facility for spa

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for staying at our hotel. We are very sorry for the inconvenience which you encountered during your stay with us. We have fixed the elevator and now its work well. Regarding the SPA we are now doing some improvements in our spa and it will be open within this month Hope to welcome you back at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

AccorHotels certified review
Fiet R. B. Business - 27/02/2018
« MR »

Not a good first time experience, aircondition did not work properly, room felt hot in the mid night, the ac few hours work as it is and then its not. Did reported to the engineer and came to the room for checking but problem not solve. End up slept with dry air conditoning till morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing our hotel and shared your stay experience with us We are very sorry to hear the AC issues in your room which has been solved during your stay. Please rest assured we will take immediate action and ensure the same wont happen on your next visit with us We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabar Sitompul Executive Assistant Manager

AccorHotels certified review
Bill C. Business - 26/02/2018
« Prompt friendly service, best I have had in Indonesia »

Check-in rapid, room clean and comfortable, service personal, friendly and responsive to needs, check-out rapid.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing our hotel and recommend us We are glad to know that you had a pleasant stay at our hotel Look forward to welcome you back at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

AccorHotels certified review
James Couples - 22/02/2018
« Nice one-night stay in Manado »

Used this as an overnight stay before heading to the airport the following morning. Easy check-in, nice comfortable room (the glass panel looking into the shower from the bed was weird), nice meal in the restaurant. Had problems with wake-up call, shuttle service arrangements. Felt compelled to use more expensive hotel shuttle rather then taxi for trip to airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking your time to share your recent stay experience at our hotel We are very sorry with the experiences which you encountered which not meet with the standard and the expectation. Please rest assured we are taking this for our improvements We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabar Sitompul Executive Assistant Manager

AccorHotels certified review
J. L. T. Families - 20/02/2018
« Me and my wife have a good and excellent experience staying at your hotel. »

Even it was only for one night, it was an excellent stay at your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for staying with us and recommend our hotel. We wish to welcome you back at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

AccorHotels certified review
A. P. P. Couples - 20/02/2018
« People and the food »

We love the food here and the staff.the pool was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing our resort to spend your holiday in Manado. We are glad to know your experience was meet with the expectation We look forward to welcome you back to Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

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