Hotel - Novotel Manado Golf Resort & Convention Center
Novotel Hotel Novotel Hotel

Novotel Manado Golf Resort & Convention Center Hotel

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4.0/5 503 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Outdoor unheated pool
    • Natural swimming pool
  • Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • SAM RATULANGI
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Outdoor unheated pool
    • Natural swimming pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Golf
    • Golf (Paying)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes
    • Golf courses (Paying)
    • Golf practice facilities (Paying)
    • Golf lessons (Paying)
  • Tennis
    • Grass tennis court
    • Outdoor tennis court
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bike rack facilities (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 176 rooms
  • 17 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • TV with VCR
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 720 reviews

Our guest reviews for Novotel Manado Golf Resort & Convention Center

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 503 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
H. Business - 17/11/2017
« Bad »

Bad quality room

AccorHotels certified review
Maria C. Business - 12/11/2017
« Long Wait and Unprofessional Staff »

This was my 2nd time staying at Novotel Menado, both for business trip. I had a long conversation during check in. Our company had covered / guarantee our books. I came later (not together with the team), and asked for my room card. I showed them my ID and my business card. Then the girl asked, so do you want to pay using cc or cash ? Wow.. Then i asked my purchasing on HO to talk to her and she reconfirm to other division etc, in short the check in period was almost 30 minutes and with unfriendly services. It seems that the receptionist wasnt well trained to facing some problems. Other thing is the room card. How come i kept changing my room card everyday with the same reason : dont put the card too close to mobile phone. This is the most ridiculous reason i’ve ever experienced for room card. It also happened to my other colleagues too. Then.. i asked for FIRST AID KIT, it took more than 30 minutes for the staff to bring it into our room.

AccorHotels certified review
Y. M. (. Business - 04/11/2017
« Bad Experiance »

at PM 11:00 while i watching tv suddenly other guest inside my room, because they have same key with my room, an d in the morning when i said to reception theres no feedback even say sorry, after i complain they handle this problem but they ca not explain... i don't like this hotel, and i don't want torecomended this hotel

AccorHotels certified review
S. Friends - 03/11/2017

It was over all good, the staff are friendly and informative, the food is good, the room however not really clean. You can see dusts under the bed. But other than that its all good.

AccorHotels certified review
H. Business - 01/11/2017
« H. Ibrahim »

A very nice experience during my stay at novotel. So convenient room, great services and hospitality and delicious foods and cuisines.

AccorHotels certified review
B. E. F. Couples - 30/10/2017
« near »

need to increase performance staff than good

AccorHotels certified review
Scott J. Solo - 30/10/2017
« great checkin, nice room and great staff »

loved it

AccorHotels certified review
N. Solo - 29/10/2017
« Nice place to be »

The staff are very friendly. Prices are reasonable, compariable to most 4 Star motels. Close to the Airport, but a distance from the city. Food is great. The young barman with the glasses makes the best cocktails. My real gripe is that in my room there was no Room Service Menu's. My phone didn't work properly - that was reported day1. Overall 8/10

AccorHotels certified review
Anonymous Friends - 28/10/2017
« Really nice and friendly »

Very good swimming pool (40m), very good breakfast!

AccorHotels certified review
Rob T. Business - 27/10/2017
« Great food, great staff, comfy bed. »

I stay at Novotel Manado quite frequently in a transit context. It is my favourite transit hotel. The excellent staff always make me feel so welcome. I love the big breakfasts, and Friday BBQs, and every other night: ikan bakar dengan dabu dabu pedas dan kangkung - yum!. Looking forward to my next stay.

TripAdvisor review
Family - 27/10/2017
« Dirtiest Accor Hotel Ever »

Never stayed at an Accor Hotel which had such dirty rooms and disgusting bathrooms. The curtains were falling down, the windows were dirty the general impression was one of decay. Even the A/C was faulty with only 2 settings: on and off

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Thank you for taking the time to write us about your experience at the Novotel Manado Golf Resort & Convention Center. We are sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; However your feedback is very valuable to us we have noted your constructive comment regarding hotel maintenance and hotel services also have addressed to departement concern, Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you have shared your concern and it is our hope that you will give us the opportunity to serve you better. Hospitably Yours, Rudiono Assistant Front Office Manager

AccorHotels certified review
S. U. Business - 26/10/2017
« Strategic Location and spacious land »

I was staying only 1 night and couldn't try all of Hotel facilities.....

AccorHotels certified review
K. Business - 25/10/2017
« ONE NIGHT STAY FOR CONFERENCE »

THE FOOD IS VERY GOOD BUT MORNING CHECK OUT TOOK MORE TIME SINCE ONLY ONE RECEPTIONIST WAS AVAILABLE, LCD PROJECTOR DISPLAY WAS NOT GOOD ENOUGH FOR CONFERENCE. I CAN READ NOTHING

AccorHotels certified review
A. P. Business - 23/10/2017
« Experience was below "Novotel" standard »

The only positive thing was the friendly staff en the food at the restaurant (not the breakfast). Honestly I stay over 200 days per year in a hotel from several different levels and am ready to accept a lower standard is better is not available but expecting a Novotel this hotel by far is below the standard that I expected. A few things: the hotel is very bad maintained, floor is broken, burning holes in the sofa, rust on the chair, noisy airconditioner, limescale stains on glass, keramic. Phone ringing in the middle of the night, loud music at 05:30 in the morning, room not cleaned when the "please cleane my room" sign was already hanging on my door for 3 hours, no clean plates, glasses during breakfast, laundry not brought into my room after 1.5 day etc. ect.

AccorHotels certified review
N. A. S. Business - 22/10/2017
« very comfort »

Staying in novotel manado was very satisfied that was in services and fresh air.

TripAdvisor review
Solo travel - 22/10/2017
« great price and a nice hotel »

The service is excellent. The rooms are well equipped and comfortable. The price was excellent. The food was good and well priced. One of the food items had to go back and there was no problem with that and in fact they gave me free fruit for their having over cooked the item.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, We would like to thank you very much for taking your time to write us your experience during your stay at the Novotel Manado Golf Resort & Convention Center. It is with delightful and pleasure to have you with us and may able to serve you with our local hospitality service, other hotel facilities and green hotel surrounding, I will share your great comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again have shared your experience , and we are very pleased to welcome you back in the near future. Hospitably yours, Irham Tanry Latanro Executive Assistant Manager

AccorHotels certified review
Eva Solo - 21/10/2017
« Fine staying »

It's a nice stay. Nice meal and the view is okay.clean and decent room. Please do thr lift maintenance well so i don't have to climb the stairs.

AccorHotels certified review
Anonymous Business - 19/10/2017
« Goods ...Environment it's okay. »

Elevator / Lift Maintenance time was to long .

AccorHotels certified review
W. A. Business - 18/10/2017
« Friendly and proffessional staff. Comfortable place to saty »

Friendly staff, convenient location near airport.

AccorHotels certified review
M. M. S. Business - 18/10/2017
« Great »

Great room , service , breakfast . Overall perfect

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