Hotel - Novotel Brisbane Airport
Novotel Hotel Novotel Hotel

Novotel Brisbane Airport Hotel

4.0/5 2,320 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • BRISBANE
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 157 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 52 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • WiFi in your room
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.4/5 AccorHotels Rating 2,146 reviews

Our guest reviews for Novotel Brisbane Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,320 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Louise Families - 13/07/2018 AccorHotels certified review
« Fantastically clean room with plenty of space and a nice view. »

Lovely great room, everything clean,tidy and very comfortable!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louise, Thank you very much for the lovely comments that you have made about your recent stay at the Novotel Brisbane Airport. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Brisbane Airport Team

Anonymous Couples - 13/07/2018 AccorHotels certified review
« We had a good stay at the hotel. The staff were friendly and helpful. »

The location is very good. The proximity is great as it is close to shopping and the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you very much for the lovely comments about your recent stay at the Novotel Brisbane Airport. We very much appreciate your comments the helpfulness of our staff, which we will pass on to all departments of the hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Brisbane Airport Team

Bob H. Couples - 13/07/2018 AccorHotels certified review
« Overnight stay for state of Origin »

Again I chose to stay at the Novotel Brisbane Airport, I have stayed there in numerrous occasions in the past and always found the place to be neat, tidy, clean and the staff are friendly, courteous and always helpful. The only negative thing was either the cleaner or rroom service trolley had a very squeeky wheel, a little WD40 could be a good investment kindest regards Bob H.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robin, Thank you very much for your comments about your recent stay with us. We are always happy to see return guests enjoy themselves whilst staying with us. We can definitely look at getting some WD40 onto our squeaky wheels. That should be an easy fix. We look forward to seeing you again in the near future. Sincerely, The Novotel Brisbane Airport Team.

Anonymous Families - 12/07/2018 AccorHotels certified review

We had a comfortable stay and provided easy access to Brisbane Airport

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daryl, Thank you very much for your positive comments about your recent stay with us at the Novotel Brisbane Airport. We look forward to seeing you again in the very near future. Sincerely, The Novotel Brisbane Airport Team

David J. Business - 12/07/2018 AccorHotels certified review
« Was excellent »

Could not fault it was above and beyond

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, We very much appreciate your comments regarding your stay at the Novotel Brisbane Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another amazing stay with us. Sincerely, The Novotel Brisbane Airport Team

Felicity O. Business - 12/07/2018 AccorHotels certified review
« Friendly, clean and comfortable »

Lovely welcome, comfortable bed, pillows and beautiful meal in the Bistro. Very quiet even though close to the airport.

Julie Solo - 12/07/2018 AccorHotels certified review
« Check in - quick . Had friend join for dinner which was very good , good nights sleep with wake up call . quick breakfast »

Check in - quick . Had friend join for dinner which was very good , good nights sleep with wake up call . quick breakfast . Well done.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. It is always rewarding to see our guests enjoy their stays with us. We are very happy to see that both yourself and your friend enjoyed your dinner with us. We hope to see you again very soon. Sincerely, The Novotel Brisbane Airport Team

Fionngheal Solo - 12/07/2018 AccorHotels certified review
« Clean and quiet, close to the airport, but WIFI should be included, like hot water and electricity. »

Greeted by pleasant staff, got great advice on how to get back to the airport in the morning, was offered a wakeup call (that I didn't need) and informed about breakfast (rather pricey). The free WIFI was terrible, and cut off after 100Mb or two hours (although I'm pretty sure it cut out before either actually expired.) I wasn't tempted to pay for the WIFI, given it cost more than just slipping my foreign SIM card into my phone and using data roaming from the other side of the world. Nice bed (properly made, 100% cotton sheets, firm mattress).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pamela, We very much appreciate your comments regarding your stay at the Novotel Brisbane Airport. We are happy to read that you enjoyed your stay with us. We will raise your comments about the Wi-Fi with our management team, to try and create a better system going forward. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Brisbane Airport Team

Lesley C. Couples - 12/07/2018 AccorHotels certified review
« Delivered well above our expectations »

An excellent Overnight relax before international flight.

Lachlan M. Business - 12/07/2018 AccorHotels certified review
« Short but sweet »

Great service, I was lucky enough to receive an upgrade to a better room. Also because I was away the following day there was a great baggage hold service that went hand in hand with the taxi order

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lachlan, Thank you for your recent stay with us. We are glad to see that you enjoyed your stay with us and that we were able to help you the following day, by storing your bags. Hopefully, next time you stay with us, it will be for a longer stay. Sincerely, The Novotel Brisbane Airport Team

Family - 12/07/2018 TripAdvisor review
« Night before flight »

Close to airport for early morning flights, around $20 for taxi. Think there is a shuttle bus option also but not always available for early morning flights; Great restaurant on site with plenty of options for kids. Room was quiet and spacious with everything you need for an overnight stay.

Vanessa Families - 11/07/2018 AccorHotels certified review
« It's great Hotel but I always end up with a Sore Back..... »

We love this hotel, its easy access, always immaculately presented, close to the airport, DFO, Entertainment Centre and Brisbane City but I always have an awful nights sleep the mattresses are hard and thin and need replacing, I have said this every time I stay here, yes I keep coming back but there are more options available near the airport now so maybe other options will need to be looked into, they are still within the same hotel group I think so you wont lose my business but maybe not be staying here for airport runs anymore.

Mary E. D. Business - 11/07/2018 AccorHotels certified review
« Very pleasant. »

Your staff was very cordial and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary, Thank you for your great comments about your recent stay at the Novotel Brisbane Airport. We hope to see you again in the future. Sincerely, The Novotel Brisbane Airport Team

Adrian H. Business - 11/07/2018 AccorHotels certified review
« Fantastic Meals.. Friendly Service »

Every time I stay at the Novotel Airport in Brisbane, the meals are always cooked to perfection. I often have friends and family join me for dinner where we all leave very satisfied. The staff at Novotel Airport Brisbane are always friendly, and will go out of their way to help or assist. It is a pleasure to stay there which is why I always keep coming back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian, Thank you for your amazing comments about the Novotel Brisbane Airport and our team. We really appreicate that you enjoy your time with us and that as a return guest, we are able to continually fulfill your expectations. We look forward to see you again in the very near future. Sincerely, The Novotel Brisbane Airport Team

Anonymous Business - 11/07/2018 AccorHotels certified review
« Average. Did not live up to my previous stay a few years ago »

It was OK. Did not appreciate having to put all costs on my credit card. I understand this may not be the hotel's doing, but this was the first time this has ever occurred and was explained to me as 'hotel policy'.

Anonymous Couples - 11/07/2018 AccorHotels certified review
« An exceptional stay »

We were elevated to a King Deluxe room on level 2 and greeted with champagne. So much appreciated.

Charles Business - 10/07/2018 AccorHotels certified review
« Business trip »

Excellent as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles, We are glad to see that we keep exceeding your expecations during your time with us. It is always great to see a return guest have an amazing stay with us. Sincerely, The Novotel Brisbane Airport Team

K Couples - 10/07/2018 AccorHotels certified review
« airport hotel for Brisbane »

stayed overnight after flying in from Hawaii. Hotel is clean and comfortable. staff helpful big serves for food Not sure if this is a Brisbane thing, but the tap water tastes awful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen, We very much appreciate your comments regarding your stay at the Novotel Brisbane Airport. It is always a pleasure to receive positive feedback.We will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Brisbane Airport Team

Deborah E. Business - 09/07/2018 AccorHotels certified review
« Excellent stay »

Just a great stay from start to finish

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deborah, We very much appreciate your comments regarding your stay at the Novotel Brisbane Airport. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Brisbane Airport Team

Geoffrey B. Business - 09/07/2018 AccorHotels certified review
« Found the stay over all very nice »

I found the service from the boys at the desk outstanding and my room service was there two overall very comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeff, Thank you very much for your lovely comments and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Brisbane Airport Team

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