Novotel Brisbane Airport Hotel 4.5 stars

TripAdvisor rating 4.0/5 2,406 reviews
Novotel Brisbane Airport
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+ 25 Services
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Hotel extras

  • Day stay rates available - please contact hotel directly

  • 20-minute drive to Brisbane city

  • 5 minutes' walk to DFO shopping centre

  • 14-minute drive to the Brisbane Entertainment Centre

  • Domestic and international terminal shuttle

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • BRISBANE
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Sauna
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Brisbane Airport

6-8 The Circuit
Brisbane Airport
Queensland
4008
brisbane
australia

Tel: +61731753100

Fax: (+61)7/31753199

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    BRISBANE At 2.6km / 1.62 miles - Shuttle paying

  • By boat

    PORTSIDE WHARF At 8.4km / 5.22 miles

GPS :-27.414713, 153.082886

Currently, close to our hotel

Lone Pine Koala Sanctuary Zoo, visit

From 01/01/2013 to 31/12/2019

At 18 km

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room 1 King Bed

  • Max. number of persons: ‌3
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room 2 Double Beds

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Premier Room 1 King Bed

  • Max. number of persons: ‌3
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Suite 1 King Bed

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

CATALINA RESTAURANT

Type of cuisine: Regional

Boasting contemporary interiors and a relaxed atmosphere, Catalina serves a delicious buffet breakfast, with a modern Australian a la carte menu offered at lunch and dinner. Coffee and cake is available throughout the day.

Lunch

05:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

14:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CATALINA BAR

Photo non contractuelle / Strictly non binding

Located on the ground floor with a separate lounge area, Catalina Bar is modern, stylish and suave. Enjoy beer on tap, sip a cocktail, or choose from a wide range of local and international beers, wines and champagnes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 120 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 72 people

Find out more

Our guest reviews for
Novotel Brisbane Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,875 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,406 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

I enjoyed staying at the Brisbane Airport Novotel.

Customer review rating 4.4/5

William D. Business - 13/06/2019 AccorHotels certified review

The room was clean and comfortable, the hotel was conveniently located and the staff were efficient and friendly.

Dear William D., We very much appreciate your comments regarding your stay at the Novotel Brisbane Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Brisbane Airport Team

Great Location & excellent service

Customer review rating 4.4/5

Steve L. Couples - 12/06/2019 AccorHotels certified review

It was a brief stay as arrived late & left early for International flight , but enjoyed the service we had whilst there

Dear Steve L., We very much appreciate your comments regarding your stay at the Novotel Brisbane Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Brisbane Airport Team

Clean, tidy and convenient

Customer review rating 4.4/5

Perry L. Business - 12/06/2019 AccorHotels certified review

Didn't get to use the facilities but the rooms were good in size, clean and tidy. I would stay again

Dear Perry L., We very much appreciate your comments regarding your stay at the Novotel Brisbane Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Brisbane Airport Team

Brilliant service - lots of TLC

Customer review rating 4.4/5

Sandra B. Business - 12/06/2019 AccorHotels certified review

I stay at this hotel frequently to manage business trips - the staff are amazing always there to help - every request is dealt with without fail and when I need help someone is there to assist. - Can’t rate them highly enough.

Dear Sandra B., Thank you for always choosing to stay with us Ms B.. We always love welcoming you back each time. Our service is our benchmark and it is only through feedback such as yours that we are able to monitor our service levels and hotel facilities to ensure we are maintaining our high levels of service and meeting our guest expectations. The comments you made regarding your stay with us are most appreciated. It is always a pleasure to receive positive feedback from guests who have enjoyed their stay here at the Novotel Brisbane Airport. We look forward to welcoming you back to the hotel very soon we hope. Sincerely, The Novotel Brisbane Airport Team

Fine but with WiFi issues

Customer review rating 4.4/5

Markus B. Business - 12/06/2019 AccorHotels certified review

Easy going, good house, friendly people. But business friendly? Free WiFi seems to be much.

Dear Markus B., We very much appreciate your comments regarding your stay at the Novotel Brisbane Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our current internet agreement is governed by our contract agreements which we are required to adhere to due to being a part of the major Hotel chain Accor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Brisbane Airport Team

Fantastic stay

Customer review rating 4.4/5

Brandon Couples - 12/06/2019 AccorHotels certified review

My wife and I arrived at the hotel at 5am after having a passport issue and couldn’t board our flight for our honeymoon. When we checked in everyone was very helpful and friendly and we even managed to be able to get a room to check into at that very early time in the morning. Can’t say enough about the staff, we had a great experience.

Dear Brandon K., We very much appreciate your comments regarding your stay at the Novotel Brisbane Airport. We hope you enjoyed your honeymoon after you departed. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Brisbane Airport Team
Customer review rating 4.4/5

Betty S. Families - 11/06/2019 AccorHotels certified review

As always, our room was extremely clean and comfortable, the breakfast was enjoyable and the staff were courteous and friendly.

Dear Betty s., Thank you for choosing to stay with us recently and for taking the time to complete our guest feedback questionnaire. Our service is our benchmark and it is only through feedback such as yours that we are able to monitor our service levels and hotel facilities to ensure we are maintaining our high levels of service and meeting our guest expectations. The comments you made regarding your stay with us are most appreciated. It is always a pleasure to receive positive feedback from guests who have enjoyed their stay here at the Novotel Brisbane Airport. We look forward to welcoming you back to the hotel in the near future. Sincerely, The Novotel Brisbane Airport Team

Good stay

Customer review rating 4.4/5

Anonymous Business - 11/06/2019 AccorHotels certified review

Everything was as expected. the only point that I would like to note is that with the new shower heads in the bathrooms, there was not a soap dish or anywhere to put your soap/ toiletries in the shower. Is a hassle to have to band down to get soap or keep it on the sink..... small thing but it is the little things which make the difference!

Dear Deborah S., We very much appreciate your comments regarding your stay at the Novotel Brisbane Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. You will be glad to hear that we are currently installing soap dishes in the showers throughout the hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Brisbane Airport Team

Helpful, courteous staff.

Customer review rating 4.4/5

Peter M. Couples - 11/06/2019 AccorHotels certified review

Very brief one night stay made easy by your helpful staff.

Dear Peter M., We very much appreciate your comments regarding your stay at the Novotel Brisbane Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Brisbane Airport Team

2-night stay

Customer review rating 4.4/5

Stephanie F. Business - 11/06/2019 AccorHotels certified review

Room - the bed was comfortable however I found the general decor, particularly in the bathroom dated. For the cost of the room, I definitely expected a nicer interior. Internet - I was staying at this hotel for work. In 2019, I feel that staying at a 4* hotel, the inclusion of wireless internet would be expected. I was very shocked to find that there was an additional surcharge for internet access on an already expensive stay. Staff - The manager was very accommodating to my requests, particularly in regard to the internet and the staff were all pleasant.

Happy with my stay

Customer review rating 4.4/5

Dr. H. Families - 10/06/2019 AccorHotels certified review

Staff helpful efficient and professional . Clean and quiet room.

Dear Coreen H., We very much appreciate your comments regarding your stay at the Novotel Brisbane Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Brisbane Airport Team

Quite a nice hotel.

Customer review rating 4.4/5

Robyn D. Solo - 10/06/2019 AccorHotels certified review

Pleasant staff, clean, altogether a nice hotel. My only caveat is that the bed was hard. Pillow-top mattresses would be nice.

Dear Robyn D., We very much appreciate your comments regarding your stay at the Novotel Brisbane Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will place a note on your profile for your next stay with us to have a mattress topper placed on your bed to help with the comfort on your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Brisbane Airport Team

Good for 2 day business trip

Customer review rating 4.4/5

Glen Business - 10/06/2019 AccorHotels certified review

Uneventful, which is good. Room was comfortable and had everything we required. Dinner and breakfast at the restaurant was nice and staff were friendly and helpful

Dear Glen W., Thank you for choosing to stay with us recently and for taking the time to complete our guest feedback questionnaire. Our service is our benchmark and it is only through feedback such as yours that we are able to monitor our service levels and hotel facilities to ensure we are maintaining our high levels of service and meeting our guest expectations. The comments you made regarding your stay with us are most appreciated. It is always a pleasure to receive positive feedback from guests who have enjoyed their stay here at the Novotel Brisbane Airport. We look forward to welcoming you back to the hotel in the near future. Sincerely, The Novotel Brisbane Airport Team

Very pleasant and efficient

Customer review rating 4.4/5

Anonymous Business - 10/06/2019 AccorHotels certified review

Staff was efficient, friendly and professional. My room was impeccable and very comfortable. The restaurant serves great food.

Dear Christine J., Thank you for choosing to stay with us recently and for taking the time to complete our guest feedback questionnaire. Our service is our benchmark and it is only through feedback such as yours that we are able to monitor our service levels and hotel facilities to ensure we are maintaining our high levels of service and meeting our guest expectations. The comments you made regarding your stay with us are most appreciated. It is always a pleasure to receive positive feedback from guests who have enjoyed their stay here at the Novotel Brisbane Airport. We look forward to welcoming you back to the hotel in the near future. Sincerely, The Novotel Brisbane Airport Team

Average

Customer review rating 4.4/5

Katrina M. Business - 10/06/2019 AccorHotels certified review

The room was bitterly cold even with the heater on and the cleaning of the room needs more attention to detail.

very happy with everything

Customer review rating 4.4/5

Hank Couples - 10/06/2019 AccorHotels certified review

our room was beautiful, clean and well stocked, close to the shopping center everything was just great

Dear Kenneth H., We very much appreciate your comments regarding your stay at the Novotel Brisbane Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Brisbane Airport Team

Nice clean hotel, friendly staff

Customer review rating 4.4/5

Lisa Business - 10/06/2019 AccorHotels certified review

Excellent service, instructions on how to get there from he airport were hard to find called up and surprised the shuttle was $6, assumed it would be free when I found it

great

Customer review rating 4.4/5

Jack D. Couples - 10/06/2019 AccorHotels certified review

very pleasureable

Dear Jack D., We very much appreciate your comments regarding your stay at the Novotel Brisbane Airport. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Brisbane Airport Team

Very average

Customer review rating 4.4/5

Britt Business - 09/06/2019 AccorHotels certified review

The windows were filthy with salt and I couldn’t see out of them. My room was next to the lift and very noisy. My room door 316 did not close properly and I had to shove it closed with my shoulder.

Handy to airport and shopping

Customer review rating 4.4/5

Noel V. Couples - 09/06/2019 AccorHotels certified review

Great stay at a fantastic hotel. Staff were friendly and extremely helpful, from the concierge to restaurant staff. We had a great meal in the restaurant but were disappointed with the breakfast as it was Luke warm and having breakfast at 6.30 there wasn't much hot food available. Rooms were of a high standard and very clean. Nice to have shopping nearby and airport close for our flight out.

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