Hotel - Novotel Brisbane Airport
Novotel Hotel Novotel Hotel

Novotel Brisbane Airport Hotel

4.0/5 2,322 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • BRISBANE
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 157 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 52 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • WiFi in your room
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,292 reviews

Our guest reviews for Novotel Brisbane Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,322 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Ray Couples - 09/08/2018 AccorHotels certified review
« First class place to stay near the Brisbane Airport »

Used the hotel as a one night stopover, excellent hotel staff friendly and efficient, comfortable room and a good breakfast, what else do you need??

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ray, Thank you for your lovely feedback about your recent stay with us at the Novotel Brisbane Airport. We are happy to see that you have enjoyed your stay with us. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Brisbane Airport Team

Allan D. Solo - 08/08/2018 AccorHotels certified review
« Price was good for a walk in booking. Room was excellent »

Was a short overnight stay with no complaints

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allan D., We very much appreciate your comments regarding your stay at the Novotel Brisbane Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, The Novotel Brisbane Airport Team

Anonymous Couples - 08/08/2018 AccorHotels certified review
« Good customer service except for 1 training staff member »

Very good service from all staff except for 1 x training staff member at the reception desk The training staff member was cold and intimidating towards my partner whilst checking out. The Duty Manager noticed the situation and stepped in to continue with the checking out. I later phoned the Duty manager to confirm this. The Duty Manager apologized and said the staff member was a trainee. I was satisfied with this and suggested the trainee may require further training on people skills.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thank you for your feedback. We really appreciate the time and effort that you placed into providing us with your experience. Following your conversation with our General Manager, we will use your comments as a teaching tool, to help us create a more efficient and successful team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Brisbane Airport Team

Anonymous Families - 08/08/2018 AccorHotels certified review
« Good »

We enjoyed to stay hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tatsuhiro, Thank you for your feedback about your recent stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Brisbane Airport Team

Kate Business - 07/08/2018 AccorHotels certified review
« Slipping »

It was okay

Anonymous Solo - 07/08/2018 AccorHotels certified review
« Quite satisfied. »

Great for an overnight stop near the airport but otherwise not the kind of place I would use. But I would have appreciated a bit more generosity over free WiFi. Rather than having a time limit, why don't you limit the volume? All I wanted to do was keep in touch with people about my arrival home.

Shane P. Business - 07/08/2018 AccorHotels certified review
« A welcoming experience with friendly staff and great facilities »

Staff were friendly and welcoming. Facilities and room were excellent and comfortable. Will definitely stay again.

Anonymous Business - 07/08/2018 AccorHotels certified review
« met my expectations »

overall a positive experience

Mark T. B. Couples - 06/08/2018 AccorHotels certified review
« Clean Friendly Hotel »

We had only a short stay but the ladies on the reception desk were extremely friendly and helpful to us. Thank you so much. The room was of a high standard and bed very comfortable.

Brad Families - 06/08/2018 AccorHotels certified review
« Very Happy with our stay »

Hotel was very comfortable, staff friendly,courteous and efficient. Good Breakfast. Room was very clean with plenty of towels.

Darrell Business - 06/08/2018 AccorHotels certified review
« Very well looked after by the Novotel Team. »

The staff at the Novotel were brilliant.

Anonymous Solo - 06/08/2018 AccorHotels certified review
« Perfect for a short stay. »

Pleasent, staff are always friendly.

Gg Business - 06/08/2018 AccorHotels certified review
« Good hotel when transiting Brisbane »

Hotel is god efficient and rooms well set up. Staff very helpful provided a restaurant recommendation following my query. Restaurant was excellent. One minor gripe no soap dish in bathroom. Had to put soap and shampoo on floor of shower.

Business - 06/08/2018 TripAdvisor review
« Perfect location »

Staff were friendly at check in and great to deal with. Perfect location and close to so many shops. The rooms were very clean, well blocked out and made for a great sleep. The beds were comfortable with a range of pillows.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mallg00d, It is wonderful to receive such great feedback on your recent stay at the Novotel Brisbane Airport. It is pleasing to hear that our team were friendly and great to deal with. We will be sure to pass your feedback onto the team. I am also glad that you enjoyed the hotel's convenient location to DFO Shopping Centre. I hope we can welcome you back to the hotel in the future. Kind regards, Jason Pratt General Manager

Gayle O. Friends - 05/08/2018 AccorHotels certified review
« Highly recommend this property for a great & relaxing stay before flying out of Brisbane on your holiday! »

Wonderful, the beds werecomfortable, all staff were friendly & a very modern hotel. Great ambience in both the rooms & foyer!

Anonymous Families - 05/08/2018 AccorHotels certified review
« Comfortable and what we needed »

Nice room and restaurant. Friendly staff. The only disappointment was the booking didnt come through from booking.com correctly so there was no bed in our room for our 15 year old daughter so that may put us off booking via them in the future

Karen Couples - 05/08/2018 AccorHotels certified review
« As expected friendly staff. »

As only an overnight stay before flying to NZ I do not have much to comment on, but we did find our room "musty"

Russell C. Families - 05/08/2018 AccorHotels certified review
« Satisfactory »

Late night check in after 30 hour flight , dog tired

Deborah H. Families - 05/08/2018 AccorHotels certified review
« Really good »

We chose to stay because of the location to the international airport. Restaurant was very good and the bed exceptionally comfortable. I requested shuttle to early flight that was not acknowledged. I was a little surprised that I had to book this on arrival. Lucky I asked !

Ro… Friends - 04/08/2018 AccorHotels certified review

As usual my stay at Novotel Brisbane Airport was excellent.

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