Hotel - Novotel Brisbane Airport
Novotel Hotel Novotel Hotel

Novotel Brisbane Airport Hotel

4.0/5 2,366 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • BRISBANE
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 157 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 52 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • WIFI in your room
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,855 reviews

Our guest reviews for Novotel Brisbane Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,366 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Grant Families - 03/12/2018 AccorHotels certified review
« Professional service and quality accommodation at a reasonable price. »

Staff could not be more helpful. We we offered an early check in which was much appreciated. The convenience of an on site restaurant was just an added bonus.

Helen P. Business - 03/12/2018 AccorHotels certified review

Satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen P., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Brisbane Airport Team

John R. S. Couples - 03/12/2018 AccorHotels certified review
« Very pleasant and relaxing staying a well=appointed room. Staff were very pleasant and helpful. »

I enjoyed the room which had everything we needed. We at e in the hotel restaurant, which was fine - an enjoyable meal. I left my mobile phone behind hen we left and staff were very quick to respond nd to my request for them to find ut. It is being sent on to me, though I have not yet received it. Their prompt and efficient response to my lost property request was very reassuring for me!

Our hotel has responded to the review
Our hotel has responded to the review

Dear John S., We very much appreciate your comments regarding your stay at the Novotel Brisbane Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am glad we were able to locate your phone and hope it does arrive to you shortly. Please do not hesitate to contact us if you have not received the phone within the time frame that you have been advised. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Brisbane Airport Team

Don B. Business - 02/12/2018 AccorHotels certified review
« Brief »

Brief, travelling to fight fires

John H. Business - 02/12/2018 AccorHotels certified review
« Staff reasonably friendly and helpful - room well presented and comfortable »

As above

Debra Families - 02/12/2018 AccorHotels certified review

Easy Convenient

Phil O. B. Business - 02/12/2018 AccorHotels certified review
« Perfect for a night before flying onward »

Great room. Great staff. Service a good balance between warm and professional. But, the restaurant was disappointing. Many dishes on the menu and wine list had run out, no excuse for this. Apparently due to being end of the month - which is a pretty poor reason. Took me three attempts to find something I wanted that was actually able to be presented. Service from the main waiter who served me was pretty average - not knowledgeable at all, especially about the wine selection (also with several wines not available). If it is on the menu it should be available, or, clearly explained before I have three attempts to order.

Shirley B. Solo - 01/12/2018 AccorHotels certified review
« Fantastic Novotel Brisbane Airport »

I recently had the opportunity, at short notice, to enjoy the calm and beautiful Novotel Brisbane Airport. From check in to check out I felt so welcome and spoiled. Thank you to all

Bev Couples - 30/11/2018 AccorHotels certified review
« Always lovely - friendly staff »

The staff are extremely friendly and welcoming. Food is lovely. Just a suggestion - the bathrooms have vents as when we arrived it was a bit smelly. Overall though we enjoyed it so much.

Couples - 30/11/2018 TripAdvisor review
« Great location, excellent room with very good views. »

We enjoyed our one night stay. The room was spacious with very good decor and an excellent bathroom. The bathroom was an excellent size with very good lighting and facilities other than lacking a shelf in the shower cubicle.The king bed was very comfortable.Wardrobe space was excellent with a more than adequate supply of coat hangers.The two lifts catered adequately for the guests.The Catalina Bar and Restaurant was well set up and an excellent selection was available at breakfast.We appreciated the undercover car parking.We had a couple of quibbles in terms of maintenance but these were minor in the scheme of things and didn't impact our stay.This hotel is in a great location - just across from Skygate and an easy stroll to DFO.It is very handy to the airport so makes for an easy drive/taxi ride.We would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Auck_12, We are so pleased to hear you enjoyed your recent stay at the Novotel Brisbane Airport. It is great that you enjoyed the hotel's convenient location and spacious guest room. I hope we can welcome you back to the hotel in the future. Best regards, Jason Pratt General Manager

Barry P. Friends - 29/11/2018 AccorHotels certified review
« The overall service was very good »

As noted above I am a return customer at this hotel and is convenient to the airport terminals

Mr. K. F. Business - 29/11/2018 AccorHotels certified review
« One night stay »

Stayed one night. The room was very good and staff very helpful.

Darrell Business - 29/11/2018 AccorHotels certified review
« Good »

Problem free.

Bob Business - 29/11/2018 AccorHotels certified review
« Good »

Good. As expected at Novotel. I found the hotel lacked character. Not enough furniture and decorations in hallways and outside rooms

Gemma L. Business - 29/11/2018 AccorHotels certified review
« A no surprises but a pleasant and overall nice stay »

As usual Novotel staff were friendly, professional, room was clean - everything as expected

Malcolm B. Couples - 29/11/2018 AccorHotels certified review
« Enjoyable again »

Stayed many times and always excellent from Check- in to departure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., It is always a pleasure to welcome you back to the hotel each stay. Thank you for your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous ones. Sincerely, The Novotel Brisbane Airport Team

Robert O. Business - 29/11/2018 AccorHotels certified review
« Mr »

Pleasant - facilities clean tidy and in good order Fire alarm went off with no apparent reason - was a long time between notifications on the PA

Warren L. Couples - 29/11/2018 AccorHotels certified review
« Great service overall and an excellent restaurant in the hotel we will return! »

As above!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Warren L., We very much appreciate your comments regarding your stay at the Novotel Brisbane Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Brisbane Airport Team

Anonymous Families - 28/11/2018 AccorHotels certified review
« Convenient, excellent amenities and great service »

Rooms clean and comfortable. Close to airport and DFO. Easy check in and check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Georgina A., We very much appreciate your comments regarding your stay at the Novotel Brisbane Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Novotel Brisbane Airport Team

Julie E. Couples - 28/11/2018 AccorHotels certified review
« Just seemed to run very smoothly »

Was a good location for us to fly back home staff were very help full. Just felt $300. Was a bit expensive as there was no continental breakfast in that price.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for choosing to stay with us recently and for taking the time to complete our guest feedback questionnaire. Our service is our benchmark and it is only through feedback such as yours that we are able to monitor our service levels and hotel facilities to ensure we are maintaining our high levels of service and meeting our guest expectations. The comments you made regarding your stay with us are most appreciated. We look forward to welcoming you back to the hotel in the near future. Kind Regards The Novotel Brisbane Airport Team

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