Hotel - Novotel Brisbane Airport
Novotel Hotel Novotel Hotel

Novotel Brisbane Airport Hotel

4.0/5 2,389 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Sauna
  • Babysitting on request


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 157 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 52 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • WIFI in your room
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,189 reviews

Our guest reviews for Novotel Brisbane Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,389 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Wayne K. Business - 16/02/2019 AccorHotels certified review
« Awesome. The place has great vibe about it! »

Made the observation to the ladies at the reception that something has poss Ticket changed about the hotel! Whether it be leadership change, structure or style, these have contributed to a positive vibe about the place unlike a few times before when I have been here.

N M. Couples - 16/02/2019 AccorHotels certified review
« Mr »


Anonymous Business - 15/02/2019 AccorHotels certified review
« Exceptional service »

From the moment we walked in the door to the moment we drove out the service was exceptional.

L Business - 15/02/2019 AccorHotels certified review
« Excellent, customer service was fantastic, room cleanliness was terrific. Most important, customer service, quick, friendly and efficient »

as above

Brian P. Couples - 15/02/2019 AccorHotels certified review
« Disappointing of an Accor »

When we arrived at the airport we referred to our Accor reservation confirmation to find out about a shuttle. No info, so we called three times (3) to the number and were three times the phone was never answered at hotel reception so we took a cab Upon entering our room we immediately called down for a room change because of a loud noise, presumed to be metal flashing outside blowing in the wind. We were moved to a new room which was fine. Our restaurant experience, along with other hotel guests sitting near us was a joke. It was so bad guests all started talking and became friendly simply because it was slow, confused, incorrect, and ridiculous it was so amateurish.

J H. Couples - 14/02/2019 AccorHotels certified review
« Mr »

Pleasent and enjoyable

Alana Families - 14/02/2019 AccorHotels certified review

Great customer service. Room could be nicer for the price paid

Angelina Families - 14/02/2019 AccorHotels certified review
« Amazing service from the moment we were welcomed to the moment we departed. »

We received a very warm welcome right from the moment we walked in. Everything was explained to us very well. We received a positive answer to all our questions . We were to fly out at 12 o’clock the next day but the hotel was happy for us to leave our luggage at reception after checkout and explained how we could get to th shops and later catch then free bus to the airport on time. The buffet breakfast was xcellent. Included many gluten free options too. Overall the service and staff were amazing. We will definitely stay again. Room was very pleasant and extremely clean. The bed exceptionally comfortable.

Colin H. Business - 14/02/2019 AccorHotels certified review
« very good »

good place

Susie Business - 13/02/2019 AccorHotels certified review
« I cannot fault Brisbane Novotel Airport; SUPERB STAFF, one and all. Clean, quiet, great food & the pool was soooo much fun. »

We only stayed one night, we were there to run a workshop. I arrived in the morning and not only was I able to access the workshop room early to set up my tech stuff, i was also able to check into my room. The staff at this hotel are impeccable. Geoff and the girls on check in were super friendly, the cleaners and some electrician guy, they all say hi with a smile. The food was divine; Vietnamese Beef Salad & small Wagyu steak, breakfast was amazing...i have a sneaking suspicion one of the mushies I scoffed was dodgy as I became very ill by mid morning BUT again, your staff looked after me like a Princess (I didn't tell them why I thought I was sick, just that I was sick - cos it may well have been some completely different cause, who knows?) Cold compresses, cool drink, just gorgeous. They managed to get me to reach a state where I could board my plane south. YOUR POOL, I simply LOVE. I swam twice. Once in the morning and again when I had a break just after lunch. The rooms were clean, the rooms were quiet. Everything superb. Last night I stayed in Canberra at a non Novotel, the staff there were atrocious. Made your guys even more impressive than we already thought. I honestly do not have any constructive criticism. Keep treating your staff well, please let them know how much they are appreciated. Oh and the fruit platter and cookies served for our workshop were great; I was so sad I couldn't eat them on day 2. Wished I had a Tupperware. Thank you so much, I will be recommending your hotel as often as I can. We, as a company will definitely stay again. Thank you to you and to your staff.....ALL OF THEM......great coffee too :)

Cassandra Business - 13/02/2019 AccorHotels certified review
« Great place overall »

Great place to stay. Convenient with great facilities and friendly staff Had gym and sauna that I loved Had restaurant however not a great variety of foods especially for allergies

Chris W. ,. C. N. Business - 12/02/2019 AccorHotels certified review
« Clean and tidy property. Great service. Restaurant had great selection of food. »

Friendly, positive and professional staff during my stay. Nothing changes. Keep it up team.

Lex Business - 11/02/2019 AccorHotels certified review
« Simply the best »

Another great experience from the Novotel Brisbane Airport Hotel--Thank you Clean well appointed rooms, excellent staff and so close to the Airport For $5 the shuttle is a must and if you arrive in daylight hours the Airport free bus to Skygate is excellent

Clifford B. Business - 11/02/2019 AccorHotels certified review
« Export Manager for NZ Bakels »

The rooms are always clean and the team and the front desk were great. However, my dinner this time I rate as average. The seafood soup only had two seafood items in it which were the muscles and the salad had only four small pieces of meat.

Enfys D. Families - 10/02/2019 AccorHotels certified review
« Efficient check in, friendly reception staff & concierge very helpful; good sized rooms with comfy beds but breakfast staff could be more welcoming & smile! »

We always enjoy our overnight stay at Novotel BNE Airport after our arrival flight before we head off on our travels after a good & much needed breakfast.

Wayne T. Families - 10/02/2019 AccorHotels certified review
« Very helpful »

Very accommodating and helps us out after a mix up with the rooms by qantas

Anita M. Families - 10/02/2019 AccorHotels certified review
« Close to airport »

Good quality room although perhaps a little small. great bed. The only downside was having to pay extra for parking. Given that there is absolutely nowhere else to park that is an absolute scandal - and 25 per night is outrageous

Ren Business - 10/02/2019 AccorHotels certified review
« Fantastic Location! »

Staff are very warm and welcoming, room was fantastic and the closeness to both the airport and DFO was the main reason we stayed!! Great conference rooms for those staying for work purposes and the food offered was very nice.

Anonymous Couples - 10/02/2019 AccorHotels certified review
« Had a fantastic stay. »

Had a problem with TV.The service was prompt and problem was solved quickly. Great team members.

George D. Families - 10/02/2019 AccorHotels certified review
« Good other than the choice and value-for money lacking in the restaurant »

The rooms were spacious and clean, good value for money. Staff friendly and efficient, courteous and knowledgeable. A pleasant few nights.

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