Hôtel Molitor Paris - MGallery by Sofitel

Dear Beatriz S., We very much appreciate your comments regarding your stay at Molitor. We are glad that you appreciate the peacefulness of our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assia Heinold Director of Operations

Dear Chanhsy S., We very much appreciate your comments regarding your stay at Molitor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assia Heinold Director of Operations.

Dear soraya F., Thank you for taking the time to tell us about your experience at Molitor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies So we can better understand what happened and improve the quality of our services, we are at your disposal for any other information. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Assia Heinold Director of Operations

Dear Lesleyann R., We very much appreciate your comments regarding your stay at Molitor. We have well noted your comments regarding your experience at the rooftop and the club as well as regarding the gown. We are sorry to read that the quality of service did not meet yoru expectatons. Please rest assured that this does not respresent the usual quality of service and that we wanted to offer you. Regarding the other guest, we are still investigating and will make sure to be more careful next time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assia Heinold Director of operations

Monsieur M., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Molitor. Nous sommes désolés que le service n'ait pas été à la hauteur de vos attentes. Nous avons transmis votre remarque à nos responsables pour leur suivi et plan d'actions. Nous restons à votre disposition pour toute information complémentaire ou pour simplement échanger. Dans l’attente de vous accueillir de nouveau et regagner votre confiance, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Assia Heinold Directrice d'exploitation

Dear Jukka Y., We very much appreciate your comments regarding your stay at Molitor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assia Heinold Directrice of Operations

Monsieur L., Nous vous remercions pour vos commentaires suite à votre séjour à Molitor. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Assia Heinold Directrice d'exploitation

Madame P., Nous vous remercions pour vos commentaires suite à votre séjour à Molitor. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Assia Heinold Directrice d'exploitation

Dear Heidi Beth B., Thank you for taking the time to tell us about your experience at Molitor. We are sorry to read that the inconvenience you faced regarding your room service experience . We have shared this Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Assia Heinold Director of Operations

Dear Caroline P., We very much appreciate your comments regarding your stay at the Hôtel Molitor Paris - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have well noted your comment regarding the quality of service at our restaurant. We have shared this comment with our managers so they improve the quality of service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assia Heinold Directof of Operations

Dear Lori R., Thank you for taking the time to tell us about your experience at Molitor. We regret to read the inconvenience you faced regarding the cigarette smoke; please accept our apologies. Rest assured that we have transmitted your comment to our team to be even more careful. Moreover, we are pleased to announce you that a new breakfast buffet offer will be proposed in the very next fex months. We thank you for highlighting the profesionnalism of our concierge team and especially of Benjamin. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Assia Heinold Director of operations

Dear Serge J., We very much appreciate your comments regarding your stay at the Hôtel Molitor Paris - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to share your satisfaction on our Tripadvisor page: https://www.tripadvisor.fr/Hotel_Review-g187147-d65…-Reviews-Hotel_Molitor_Paris_MGallery_Collection-Paris_Ile_de_France.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assia Heinold Director of Operations

Dear Malachy m., Thank you for taking the time to tell us about your experience at Molitor. We are sorry for the inconvenience you faced regarding yourroom service experienced. Our manager were happy to meet you and offer you a compensation that met your expectations. Therefore, we are a bit surprised by your comment. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Assia Heinold Directof of Operations

Dear Baki H., We very much appreciate your comments regarding your stay at Molitor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assia Heinold Directof of Operations

Dear Chloe A., We very much appreciate your comments regarding your stay at Molitor. We are delighted that you consider Molitor not just as an hotel but as whole experience! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assia Heinold Director of opperations