Hotel - Novotel Lyon Confluence
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Novotel Hotel

Novotel Lyon Confluence Hotel

3 Rue Paul Montrochet 
69002  LYON
FRANCE

1,133 reviews
TripAdvisor Rating Based on 1,133 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-24:00
    • Opening hours : Week-end 19:00-24:00

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

In partnership with Travelcar, the hotel offers guests simple, great-value car rental.

Hotel location

Our rooms

With their contemporary and completely modular design, Novotel's spacious rooms are true living spaces and can be adapted to suit all requirements.All of the rooms at the Novotel Lyon Confluence hotel are equipped with LCD TV, free WIFI as well as a minibar, tea/coffee-making facilities and safe. For up to 2 adults and 1 child, with the possibility to reserve connecting rooms for families.

  • 150 rooms
  • 147 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 84 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,505 reviews

Our guest reviews for Novotel Lyon Confluence

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,133 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Jeff D. Business - 15/07/2017
« Booked on the same day: Lyon stopover  »

Great view in the modern part of town with lots of riverside bars and restaurants. Gets you just on the right side of the usual Lyon embouteilages

AccorHotels certified review
Thtay Families - 13/07/2017
« Almost there at Novotel Lyon Confluence »

Generally good experience in the Novotal Lyon Confluence Hotel.. Still new and modern facilites. Plus point it is within the new shopping complex and easy access through it. This info is to be given in your hotel website. Good and easy tram (T1) and bus transport (S1) at the door step.. Distance to city centre is a bit out. To improve is the breakfast variety , breakfast area cleanliness and more smiles. Staff seems to be working very hard. The main entrance area (lift lobby ) at the ground floor / road side were quite dirty on our arrival. The road was littered with waste cartons...etc...and the rubbish area was exposed.

AccorHotels certified review
Diana A. Business - 03/07/2017
« Dr. Sue Ravenscroft »

Emily and Louis were very helpful at the desk.They are to be highly commended for their service. However, no one told me breakfast, which was mentioned enthusiastically to me, was not included. MANY hotels include breakfast, so I assumed you would as well. Access for a pedestrian was most difficult. When I left on Sunday morning through the shopping center I was locked in, had to get help from a person polishing the floors! The lobby was microscopic. Instead of shower gel, toothpaste would be handy. Soap works in the shower, but not in your mouth. And tubes are hard to get through the airport. The elevator would not always accept my card.

AccorHotels certified review
Anonymous Couples - 26/06/2017

Super

AccorHotels certified review
Pat Couples - 21/06/2017
« Excellent hotel, will come back again »

In a superb spot on the river with great views, restaurants & quality shopping mall next door, and a museum just a stones throw away with transport by sea & land to take you to the old town.

AccorHotels certified review
Tom Business - 20/06/2017
« Pleasent place to stay »

Room is clean and staff are very friendly and helpful. Food was OK

AccorHotels certified review
Stephen D. Business - 20/06/2017
« New hotel in great trendy location but minimum gym & leisure facilities  »

Modern hotel with nice rooms but smell of stale cigarettes in room & burns in Carpet. No body lotion provided which is very unusual! Very poor "gym" facility but overall not too bad & friendly staff. Elevators were terrible!! Long wait times & need room card to operate!

AccorHotels certified review
Sophie Couples - 20/06/2017
« Beautiful room at a great price  »

The room was lovely and clean, the hotel was quiet but well located, near shopping centre and tram into the town centre. Great price too

AccorHotels certified review
Julie Solo - 12/06/2017
« Great spot in Lyon »

Excellent modern hotel with great facilities and views of the river in an urban renewal area in Lyon, close to multiple forms of public transport for visiting the city sights, helpful friendly staff. Good value for money.

AccorHotels certified review
Susan Couples - 05/06/2017
« A very pleasant and comfortable stay. »

The hotel is very comfortable and the room was excellent. The hotel is in an interesting part of Lyon and it was enjoyable to be able to walk by the river. The hotel is close to a tram stop to get into the city. Service in the bar and restaurant was rather slow at times.

TripAdvisor certified review
Family - 31/05/2017
« Not bad but disappointing »

We had expressed preference for a room with a view over the river Saone, and were given a view over a roof... The receptionist lady was not very inclined to help with it...The shower wasn't a walking-in rain shower as indicated on the reservation. It was working badly since we entered the room, and wasn't repair during our 3 nights stay. the service sat the bar and breakfast was not very good... and the waiters didn't even know what side the river Saone was running ! the room is not very functional for those who stay more than one night. Not a single drawer, nothing to hang your cap or had, or raincoat... some bad stains on the carpet... The breakfast is very baddly organized,, an everybody seems confused around it, to fry your eggs is a real challenge and takes too long, and the industrial puree of eggs offered is just too bad, the breakfast tables are not functional, cannot be moved not properly cleaned despite the waiters trying their best on it. The fast check out is not working as indicated, not mail on the departure morning, and no invoice for the parking. These are small things, but they make the difference between a good and a less good hotel, and between a guest willing to return or not. a pity because the location is good with a lot of services around. Nothing special, nor particular attention for kids.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you to give us your comments following your stay at Novotel Lyon Confluence.. I am sorry that is was not as good as what you was expected. Be sure that the service that you received is not what we are used to offer to our guest. Please accept our apologizes. We take into account your remarks to improve our service. By hoping to receive you soon. Best regards

AccorHotels certified review
Michael K. Business - 30/05/2017
« The service was great, people in the lobby area were extremely friendly. »

The bar tenders were very friendly and helpful. the food service personnel were great as well. The rooms were always cleaned. the rooms were spacious and provided the comforts I expected. I would like to have received a wash cloth for my shower. that is the only thing I was missing.

AccorHotels certified review
Khooshal M. Couples - 30/05/2017
« Good »

Great location, love the area! Room was impeccable, saving energy on towel while replacing soap is questionable. We will visit again (breakfast staff need to be better trained/briefed- it was the only remark as we felt their stress/disorganisation/mistakes while having breakfast - also, on Friday, we experienced the receptionists ladies complaining about the fast check-out as it is killing their job; not a conversation to have in front of guest I believe..). Overall good feeling - thank you to all for the work.

TripAdvisor certified review
Couples - 29/05/2017
« Novotel Lyon Confluence »

We found the staff extremely helpful, it was a joy to stay at this hotel, when we are next in Lyon we will certainly stay at this hotel. The rooms were well appointed and very comfortable. It was well situated enabling us to have easy access to the city centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your message. In the pleasure to welcome you soon Best regards Marie-Anne TRACOL-Room Division Manager

AccorHotels certified review
Greg Business - 24/05/2017
« Very good stay »

Staff was great and location is outstanding

AccorHotels certified review
Ym Couples - 15/05/2017
« Nice neighborhood  »

Environment is terrific

AccorHotels certified review
Corey M. Business - 14/05/2017
« Clean, comfortable, and a great breakfast. »

Was in Lyon on business. Hotel is in a good location. The breakfast buffet is very good. Room is clean and comfortable. I will stay there again when on business in Lyon.

AccorHotels certified review
Anonymous Families - 08/05/2017

pleasant staff, looked after hotel, very nice room, good breakfast and excellent rate for a family!

AccorHotels certified review
Anonymous Families - 07/05/2017

the hotel is very well organized. Parking very good, breakfast very good and a good starting point to visit the city. Checking in/ out very good and fast.

AccorHotels certified review
Anonymous Couples - 06/05/2017

The location was good, the room was great, but the experience was spoiled because the room was much too hot, and the temperature controls seemed to do nothing.

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