Hotel - Novotel Lyon Confluence
Novotel Hotel Novotel Hotel

Novotel Lyon Confluence Hotel

4.0/5 1,463 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 10  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Japanese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Shoe shine machine
  • Room for hearing impaired guests

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-24:00
    • Opening hours : Week-end 19:00-24:00

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
See all services

In partnership with Travelcar, the hotel offers guests simple, great-value car rental.

Our rooms

With their contemporary and completely modular design, Novotel's spacious rooms are true living spaces and can be adapted to suit all requirements.All of the rooms at the Novotel Lyon Confluence hotel are equipped with LCD TV, free WIFI as well as a minibar, tea/coffee-making facilities and safe. For up to 2 adults and 1 child, with the possibility to reserve connecting rooms for families.

  • 150 rooms
  • 147 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 84 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 5,916 reviews

Our guest reviews for Novotel Lyon Confluence

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,463 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 09/11/2018 AccorHotels certified review
« Convenient modern and comfortable »

I was impressed with the robot service used to bring an adaptor to my room. Friendly and helpful staff. Only issue was the internet in the rooms were extremely poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Rolf S. Couples - 07/11/2018 AccorHotels certified review
« Nice hotel with good location. »

It was very pleasant. Very good parking facilities. Clean hotel with good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

T. Families - 06/11/2018 AccorHotels certified review
« Good stay »

Nice location. Beautiful view from the suite. Enjoyable time in the hotel. Staff helpful The bathroom and toilets could have been cleaner. The toilets sit needed to be replaced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Edouard Families - 06/11/2018 AccorHotels certified review
« Very good experience, but overly complicated access (45 minutes from highway), problem with parking »

Everything was very good, but I will probably stay somewhere else next time as it is impossible to access the hotel by car. It took me 45 minutes from the highway exit. It is not the first time. The bad urban planning from the city with only one access to the parking is probably costing you customers, while I had a very enjoyable time at your hotel. Two additional comments: the parking gets full very fast. Cleanness of the bathrooms (wet areas in the corners) could be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Annette Families - 31/10/2018 AccorHotels certified review
« Modern comfortable stay. »

Friendly and helpful reception and housekeeping staff. Room was spacious clean and modern. Beds were comfortable. Did not eat breakfast at the hotel due to previous poor reviews. Ate dinner one night but the food was average. Location was excellent for walking or public transport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Ch Families - 30/10/2018 AccorHotels certified review
« very comfortable »

The general experience very good, with warm welcome, efficient service for check in/out, and clean rooms. My only disappointment was with the food...both your restaurant menu in the evening and the lack of food, set tables (and even plates!) at breakfast. Since we generally travel as a family, we really appreciate the way you cater for kids, and we went to your restaurant because the kids like your kids menu and we were all tired after a long day...We looked in vain for any vaguely normal, classic dishes (salmon? chicken? normal burger? lasagne?) on your very limited menu...Otherwise all good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Anonymous Families - 21/10/2018 AccorHotels certified review
« Titre »

Quelques phrases

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Simon Business - 17/10/2018 AccorHotels certified review
« Very Good »

It was very Good But could not understand how come in a very HOT weekend the airconditioning will not be turned on.... or at least the central heating turned OFF.... Also Breakfast could be much better and staff took food off the area 30 minutes before breakfast ending time.... after 10 minutes that we have sat down we could not find any more Fruit, Cake, Juices... All was left outside was the hot 3 items and coffe machines ....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Stephen Business - 11/10/2018 AccorHotels certified review
« Very good stay »

Good stay. Staff efficient, room comfortable, clean and well equiped. Hotel well located with convenient public transport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Joseph C. F. P. S. Business - 28/09/2018 AccorHotels certified review
« Misconnect between booking through S. Travel agent and room »

I stay at the Novotel Confluence, Lyon frequently while in the area. I very much like the convenience, the rooms, the restaurant, and convenience of the location. But, there is a disconnect. When I book through BCD Travel (S.'s agent), the room I select has the following note: "Included in Negotiated Rate: Parking,Breakfast,Onsite Fitness,Wifi." But at check in, I was advised that parking and breakfast would be extra. Please, can you research and determine where the disconnect is occurring? My last stay was under Confirmation: 7325SIF518 for RoomDescriptionCodeC2SR16. This occurred during my last 2 stays.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joseph C F., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. The negociated rate with S. is 155€ without breakfast and parking. I think that the BCD platform is not correct. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Cliff Couples - 26/09/2018 AccorHotels certified review
« Good modern hotel »

We arrived early and our room was ready. Reception was efficient and gave a smile. Our room was large and loved the bathroom. Only problem was shower soap holders were empty. I lay it on the shelf and it was put back empty again the next day. So, no soap. Small thing but shouldn’t happen. Breakfast had a good choice. Unfortunately the hot food was slow to be refilled . Of the 2 breakfasts we had the scrambled egg selection was empty. Tried to fry egg but no oil, so egg stuck to pan. Minor but again should be better staffed. Our overall experience was very good. Great parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

B. Couples - 25/09/2018 AccorHotels certified review
« Elegance »

Impeccable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Stephanie Couples - 23/09/2018 AccorHotels certified review
« Fast check in & out »

Easy check in day up front, key Will be ready, Parking is the same as the shopping centre, drive down, not up :) otherwise you need to go with your bags via the shopping centre. Bar is nice to sit, prices are ok. Good breakfast & nice / clean rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Chic Couples - 13/09/2018 AccorHotels certified review
« Hotel is generic. »

Hotel staff is friendly but not well trained. Maid service was below par.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles O., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Paul Families - 12/09/2018 AccorHotels certified review
« Regular Stay »

Our stay was as good as ever in this great location with wonderful views over the Soane. We like the improvements in and around the dining area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Z. Families - 08/09/2018 AccorHotels certified review
« Not like a 4 star hotel »

Very bad breakfast, I booked another room type, but got a different one, I was just too lazy to complain. What only good was the location and parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shengying Z., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Pacal W. Families - 04/09/2018 AccorHotels certified review
« Excellent and as expected »

Location as expected, nice room, quiet, well equipped, good location for what we needed to do during that stay, nice + to be close to the Saone with he related options for a nice jog.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Stuart Couples - 26/08/2018 AccorHotels certified review
« Below normal Novotel standard »

Our room was not particularly clean; the carpet was “sticky”. Worse, though, was the bathroom. On arrival we found that the washbasin was blocked and the wastewater was not flowing away, and there was an unpleasant smell. We immediately rang the front desk to report the blockage and over the next two days we reported it three times in person. However, the problem was never fixed. This is seriously bad! The one positive aspect of the hotel was the restaurant; the food was very tasty and the prices reasonable. We were particularly well looked after by Mathilde. Not a bad experience, but housekeeping needs seriously to improve.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart L., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Carme Couples - 24/08/2018 AccorHotels certified review
« Great value for money »

We stayed overnight during our trip to Spain. The receptionist was very kind, the restaurant service was great. We loved having dinner out in the terrace. The rooms were nice and clean and with a very comfortable bed. Overall it was a very good experience and we’ll stay at this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

René Business - 17/08/2018 AccorHotels certified review
« All fine but disappointed with airconditioning in this Novotel »

Clean, spacious room. Good quality breakfast. My sleep was seriously hampered by the airco system that does not allow to get the temperature below 24-25 degrees. This is not in line with the price and stars of this Novotel.

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