Novotel Lyon Confluence Hotel 4 stars

TripAdvisor rating 4.0/5 1,684 reviews
Novotel Lyon Confluence
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+ 23 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Open terrace overlooking the Saône

  • Closed parking with direct access

  • Direct access to the recreational and shopping center

  • Roomy... a unique room service experience!

  • River shuttle to Old Lyons and the historic city center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Shoe shine machine
  • Room for hearing impaired guests
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Boat excursions (Nearby)
  • Bicycles rental (Nearby)
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

In partnership with Travelcar, the hotel offers guests simple, great-value car rental.

Hotel location

Novotel Lyon Confluence

3 Rue Paul Montrochet
69002
lyon
france

Tel: +330437236400

Fax: (+33)0437236401

Contact email

Check-in from 14h00

Check out up to 12h00

  • Bus :   S1 Port Rambaud

  • Confluence :   S1 Confluence

  • Tramway :   T1 Hôtel de Région-Montrochet

  • By plane

    LYON SAINT EXUPÉRY At 36km / 22.37 miles

  • By car

    A6/A7 At 1.9km / 1.18 miles

  • By train

    GARE DE PERRACHE At 1.5km / 0.93 miles

  • By train

    LYON TGV PERRACHE At 0.8km / 0.5 miles

GPS :45.74102, 4.815203

Our accommodations

With their contemporary and completely modular design, Novotel's spacious rooms are true living spaces and can be adapted to suit all requirements. All of the rooms at the Novotel Lyon Confluence hotel are equipped with LCD TV, free WIFI as well as a minibar, tea/coffee-making facilities and safe. For up to 2 adults and 1 child, with the possibility to reserve connecting rooms for families.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with river view and 1 double bed

  • Max. number of persons: 2
  • Area: From 25
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with river view, 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 double bed and 2 single sofa beds

  • Max. number of persons: 4
  • Area: From 31
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite with 1 double bed and 2 single sofa beds

  • Max. number of persons: 4
  • Area: From 42
  • Views: River side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

GOURMET BAR

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Enjoy an unforgettable culinary experience in our GourmetBar, around culinary themes inspired by the flavors of the world.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR LOUNGE TERRASSE

Photo non contractuelle / Strictly non binding

Whether you are attending a business meeting or having a drink with friends, we have created the perfect place to while away the hours. Why not take a few moments to unwind in our cozy and inviting open-plan space.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 150

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Novotel Lyon Confluence

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

7,556 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,684 reviews

nice hotel, with parking

TripAdvisor rating 4.0/5

I1632RRdavidb Couples - 16/11/2019 TripAdvisor review

In a new shopping centre, the rooms are far better than normal. Had to change rooms as cigar smoker had stunk out the roomRestaurant OK but limited menu and hours. A bit of a problem s the huge number of people in centre fill the restaurants near by with queues out the door. improve the restaurant and you would have a great hotel, or if you like to wait for hours outside a restaurant, this is the place for you

Still our preferred hotel for Lyon, but parking is an attention point

Customer review rating 4.4/5

Leo Couples - 05/11/2019 Confirmed reviews AccorHotels

We enjoyed our stay in the Novotel Lyon Confluence as much as the many previous times, because of its nice location and setting, friendly staff and good service, and navette to the city. However, for the first time we had at problem with finding a parking place: it took us more than an hour to get a place. The commercial center was flooded by customers because of some commercial action and because the hotel parking is no longer restricted to hotel guests, the whole parking was blocked by an endless stream of cars looking for a place.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Confortable and service as expected.

Customer review rating 4.4/5

Amedee V. Families - 05/11/2019 Confirmed reviews AccorHotels

Stay was as expected, the only remark would be that when we came back from our diner outside the hotel, the car park reserved for the hotel was full, we had to park outside the reserved area.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

A place of first choice in Lyon at the hart of the confluence

Customer review rating 4.4/5

Harry P. Business - 30/10/2019 Confirmed reviews AccorHotels

As usual, perfect from checking to check out.

Dear Harry P., We very much appreciate your comments regarding your stay at the Novotel Lyon Confluence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mr Francis H.

Customer review rating 4.4/5

Francis H. Business - 29/10/2019 Confirmed reviews AccorHotels

The hotel was pleasant but the overall stay was ruined by having my jumber (pullover) stolen at breakfast. At 10:10 (Wednesday 23rd) myself and 2 colleagues were still at the breakfast table with staff clearing up around us. We were the only 3 guests still in the area. We moved from the breakfast area to the bar area to work, which is in the same area. By the time i had set up my laptop (5 minutes maximum) I realised that i had left my jumper on the back of my chair. Staff had cleared our table and tables had been rearranged. I asked the staff if they had seen my pullover but they said no quite abruptly. We had seen no one else enter the dining / bar area in the few minutes that i was setting up my laptop. I asked at reception but had been told nothing had been handed in. As an Accors member i was extremely disappointed by both the fact my item had been stolen and by the staff attitude.

Dear FRAN H., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sorry but we really did not find your jumper. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Another great NOVOTEL experience

Customer review rating 4.4/5

Sindy C. Business - 29/10/2019 Confirmed reviews AccorHotels

Homey ambience, friendly helpful staff and well-managed hotel. Would be perfect if the guest computer was not out of order - a very useful and helpful facility for business guest like me.

Dear Sindy C., We very much appreciate your comments regarding your stay at the Novotel Lyon Confluence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Could be better

Customer review rating 4.4/5

Babone Families - 28/10/2019 Confirmed reviews AccorHotels

The experience was okay. However, when we called staff to bring us cutlery, they said we had to go get it ourselves.. mind you, we had a baby in tow.. I’m sure they could just have brought us some cutlery.. And upon check out at around 11 am there was only one cashier and a really long line .. we actually stood on that queue for about 30mins.. really glad we didn’t have a plane or train to catch.

Dear joy m., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.4/5

Anonymous Couples - 22/10/2019 Confirmed reviews AccorHotels

Ordered a double bed, got two single beds put together without a mattress covering the two. Curtains were dirty. Shower head was leaking. Air condition did not work. Reception was pleasant.

Dear Oerjan H., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Bad experience

Customer review rating 4.4/5

Turki A. Families - 06/10/2019 Confirmed reviews AccorHotels

The rate from the online travel agency lower rates from direct hotel/ Accor In addition there was an available room in your hotel and there was no available room from Accor App in the mentioned day!! Don't forget that I have a silver membership with Accor

Dear Turki A., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.4/5

Anonymous Business - 19/09/2019 Confirmed reviews AccorHotels

Personnel very polite. Check in and check out OK. Room and Restaurant very good.

PERFECT STAY

TripAdvisor rating 4.0/5

vanoostnicolas63 Business - 18/09/2019 TripAdvisor review

I was in lyon for one night I recieved an upgrade, a suite, it was a perfect experience ! Everebody was kind and professionnal The views from the bedroom and the restaurant are very beautiful Thanks al ot

Could not use the bar

Customer review rating 4.4/5

Richard Couples - 17/09/2019 Confirmed reviews AccorHotels

Hotel and location great. Decided to return after dinner to have a drink in the hotel bar. When we arrived found that a band was playing so loud that it was not possible to even speak to each other. Tried to sit outside and still too loud. Decided to call in a night and went to room, could still hear band in room. We normally love live music, but this was just too loud. Complained in the morning at checkout and the member of staff just laughed and did not take complaint seriously.

Dear Richard M., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Indeed, we had a live music at the hotel. As a compensation, I credit 2000 points on your loyalty card. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Less good than previous years

Customer review rating 4.4/5

Anonymous Families - 16/09/2019 Confirmed reviews AccorHotels

We have stayed here several times because it was always a children friendly hotel. This year it was rather disappointing in that respect.

Dear Frank H., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

A very convenient hotel

Customer review rating 4.4/5

Webster A. H. Couples - 11/09/2019 Confirmed reviews AccorHotels

On arrival the receptionist was polite, efficient and spoke better English than my French! The room was an upgrade from the one I booked online. We stayed at the same hotel with our 2 dogs in Dec 2017 - in the two years the room is looking a little tired- we reported the flashing light in the fridge on departure as well as the glass between the bathroom and main room was set on opaque! I booked through the Accor website the rate using my membership was the same as booking.com!! Like all modern Novotel’s the room is comfortable.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Our favorite place to stay for a visit to Lyon

Customer review rating 4.4/5

Leo Couples - 08/09/2019 Confirmed reviews AccorHotels

We have made it a habit to stop at this hotel when traveling from Belgium to the south of France or back, and already do so for at least 10 times. We like the location of the hotel, near the Saône, in a complex that was the starting point of a very nice urban renewal. We like the walk along the Saône to the city center, or taking the shuttle boat near the hotel. We like sitting on the terrace of the hotel in the evening, admiring the sunset. And of course, enjoying the always friendly and efficient staff and the good service.

Dear Leo S., We very much appreciate your comments regarding your stay at the Novotel Lyon Confluence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.4/5

Gerhard V. B. Couples - 03/09/2019 Confirmed reviews AccorHotels

Reception very helpful and friendly

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

excellent stay!

Customer review rating 4.4/5

K. Families - 02/09/2019 Confirmed reviews AccorHotels

everything was really good

Dear Mykhaylo K., We very much appreciate your comments regarding your stay at the Novotel Lyon Confluence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good place to be in Lyon

TripAdvisor rating 4.0/5

Andre G Couples - 02/09/2019 TripAdvisor review

The Location, the service level,the room and the breakfast were just great . We tend to stay there each time we travail to Lyon or during a stop-over. We recommend this place for both business and private reasons.

Excellent

Customer review rating 4.4/5

Karen Families - 01/09/2019 Confirmed reviews AccorHotels

From start to finish a very good experience. The welcome was very good, especially since our wedding anniversary was acknowledged. Parking was excellent in wide spaces with security. Easy access to the hotel by lift, straight from the parking which was clearly signposted. Room was flawless and the trouble had been taken to leave us an anniversary message in red hearts on the bed. The view was of Fourvière and part of the shopping centre. There was instant access to the shopping centre but it was hard to believe that we were beside the shops. Breakfast was extensive and replenished regularly.

Dear Karen R., We very much appreciate your comments regarding your stay at the Novotel Lyon Confluence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location, very helpful staff

Customer review rating 4.4/5

Roblondon Couples - 01/09/2019 Confirmed reviews AccorHotels

Comfortable and friendly

Dear Robert M., We very much appreciate your comments regarding your stay at the Novotel Lyon Confluence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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