Hotel - Novotel Lyon Confluence
Novotel Hotel Novotel Hotel

Novotel Lyon Confluence Hotel

4.0/5 1,477 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 116.00 EUR Non member rate
From 110.20 EUR Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 10  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Japanese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Shoe shine machine
  • Room for hearing impaired guests

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-24:00
    • Opening hours : Week-end 19:00-24:00

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
See all services

In partnership with Travelcar, the hotel offers guests simple, great-value car rental.

Our rooms

With their contemporary and completely modular design, Novotel's spacious rooms are true living spaces and can be adapted to suit all requirements.All of the rooms at the Novotel Lyon Confluence hotel are equipped with LCD TV, free WIFI as well as a minibar, tea/coffee-making facilities and safe. For up to 2 adults and 1 child, with the possibility to reserve connecting rooms for families.

  • 150 rooms
  • 147 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 84 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 6,048 reviews

Our guest reviews for Novotel Lyon Confluence

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,477 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Seb Business - 04/12/2018 AccorHotels certified review
« Great welcome attitude »

Fantastic customer service from the A to Z

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Carolina Solo - 03/12/2018 AccorHotels certified review
« Comfortable »

Easy reservation, welcoming check-in, clean and nice hotel, awesome location, nice cheese and wine, comfy room. I’ll go back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Mark F. Couples - 30/11/2018 AccorHotels certified review
« Very Nice hotel with good facilities and access to local services -no complaints(apart from price hike on night 2) »

Clean and modern staff all amiable and helpful Service good Food good. No complaints-but as i said i thought as an Accord member price hike on night 2 was a bit extreme

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Richard (. S. Business - 29/11/2018 AccorHotels certified review
« Clean, efficient, great location for work. Staff are very professional »

Your staff are excellent. Please ensure they are rewarded..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Anonymous Business - 17/11/2018 AccorHotels certified review
« I completed two weeks at the Hotel and overall found the facility Quality matched the price. »

1) Breakfast buffet is always good. I would be interested in a second option to just get a coffee or a simple breakfast sandwich. 2) Fitness center is a bit small, but works for 1-2 people. 3) Elevators were working fine, which is great compared to the past. 4) Like the hall to the Mall and back to the bar area. 5) I think the bar staff are a bit slow in serving, perhaps busy and short staffed. 6) Counter checkin staff are very good. 7) Rooms are satisfactory. If anything...I'd want more or better coffee in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Anonymous Business - 11/11/2018 AccorHotels certified review
« Acceptable »

Main feedback is that the hotel met my expectations except in terms of the restaurant facilities. It very clear that the area was understaffed for the amount of activity. At breakfast the tables were not prepared and full of used utensils. Clean cups and utensils were not available at the tables or service are. In the evening the staff level seems to be insufficient for the high level of activity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Tuba Couples - 11/11/2018 AccorHotels certified review
« Good location but services have room for improvement »

Overall our stay was good. The hotel was clean and had a nice location. However, our experience at breakfast was not so great. Number of staff was not enough to clean tables or replace finished food. Additionally, amenities like shampoo were not replaced properly. On our first day we did not have any shampoo in our room. Finally, although I am a Gold Member, I was not offered a free drink when I checked in

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tuba C., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 09/11/2018 AccorHotels certified review
« Convenient modern and comfortable »

I was impressed with the robot service used to bring an adaptor to my room. Friendly and helpful staff. Only issue was the internet in the rooms were extremely poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Rolf S. Couples - 07/11/2018 AccorHotels certified review
« Nice hotel with good location. »

It was very pleasant. Very good parking facilities. Clean hotel with good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

T. Families - 06/11/2018 AccorHotels certified review
« Good stay »

Nice location. Beautiful view from the suite. Enjoyable time in the hotel. Staff helpful The bathroom and toilets could have been cleaner. The toilets sit needed to be replaced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Edouard Families - 06/11/2018 AccorHotels certified review
« Very good experience, but overly complicated access (45 minutes from highway), problem with parking »

Everything was very good, but I will probably stay somewhere else next time as it is impossible to access the hotel by car. It took me 45 minutes from the highway exit. It is not the first time. The bad urban planning from the city with only one access to the parking is probably costing you customers, while I had a very enjoyable time at your hotel. Two additional comments: the parking gets full very fast. Cleanness of the bathrooms (wet areas in the corners) could be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Annette Families - 31/10/2018 AccorHotels certified review
« Modern comfortable stay. »

Friendly and helpful reception and housekeeping staff. Room was spacious clean and modern. Beds were comfortable. Did not eat breakfast at the hotel due to previous poor reviews. Ate dinner one night but the food was average. Location was excellent for walking or public transport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Ch Families - 30/10/2018 AccorHotels certified review
« very comfortable »

The general experience very good, with warm welcome, efficient service for check in/out, and clean rooms. My only disappointment was with the food...both your restaurant menu in the evening and the lack of food, set tables (and even plates!) at breakfast. Since we generally travel as a family, we really appreciate the way you cater for kids, and we went to your restaurant because the kids like your kids menu and we were all tired after a long day...We looked in vain for any vaguely normal, classic dishes (salmon? chicken? normal burger? lasagne?) on your very limited menu...Otherwise all good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Anonymous Families - 21/10/2018 AccorHotels certified review
« Titre »

Quelques phrases

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Simon Business - 17/10/2018 AccorHotels certified review
« Very Good »

It was very Good But could not understand how come in a very HOT weekend the airconditioning will not be turned on.... or at least the central heating turned OFF.... Also Breakfast could be much better and staff took food off the area 30 minutes before breakfast ending time.... after 10 minutes that we have sat down we could not find any more Fruit, Cake, Juices... All was left outside was the hot 3 items and coffe machines ....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Stephen Business - 11/10/2018 AccorHotels certified review
« Very good stay »

Good stay. Staff efficient, room comfortable, clean and well equiped. Hotel well located with convenient public transport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Joseph C. F. P. S. Business - 28/09/2018 AccorHotels certified review
« Misconnect between booking through S. Travel agent and room »

I stay at the Novotel Confluence, Lyon frequently while in the area. I very much like the convenience, the rooms, the restaurant, and convenience of the location. But, there is a disconnect. When I book through BCD Travel (S.'s agent), the room I select has the following note: "Included in Negotiated Rate: Parking,Breakfast,Onsite Fitness,Wifi." But at check in, I was advised that parking and breakfast would be extra. Please, can you research and determine where the disconnect is occurring? My last stay was under Confirmation: 7325SIF518 for RoomDescriptionCodeC2SR16. This occurred during my last 2 stays.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joseph C F., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. The negociated rate with S. is 155€ without breakfast and parking. I think that the BCD platform is not correct. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Cliff Couples - 26/09/2018 AccorHotels certified review
« Good modern hotel »

We arrived early and our room was ready. Reception was efficient and gave a smile. Our room was large and loved the bathroom. Only problem was shower soap holders were empty. I lay it on the shelf and it was put back empty again the next day. So, no soap. Small thing but shouldn’t happen. Breakfast had a good choice. Unfortunately the hot food was slow to be refilled . Of the 2 breakfasts we had the scrambled egg selection was empty. Tried to fry egg but no oil, so egg stuck to pan. Minor but again should be better staffed. Our overall experience was very good. Great parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

B. Couples - 25/09/2018 AccorHotels certified review
« Elegance »

Impeccable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Stephanie Couples - 23/09/2018 AccorHotels certified review
« Fast check in & out »

Easy check in day up front, key Will be ready, Parking is the same as the shopping centre, drive down, not up :) otherwise you need to go with your bags via the shopping centre. Bar is nice to sit, prices are ok. Good breakfast & nice / clean rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

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