Novotel Lyon Confluence Hotel 4 stars

TripAdvisor rating 4.0/5 1,618 reviews
Novotel Lyon Confluence
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+ 22 Services
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Room 1

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Hotel extras

  • Open terrace overlooking the Saône

  • Closed parking with direct access

  • Direct access to the recreational and shopping center

  • Roomy... a unique room service experience!

  • River shuttle to Old Lyons and the historic city center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Shoe shine machine
  • Room for hearing impaired guests
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Boat excursions (Nearby)
  • Bicycles rental (Nearby)
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

In partnership with Travelcar, the hotel offers guests simple, great-value car rental.

Hotel location

Novotel Lyon Confluence

3 Rue Paul Montrochet
69002
lyon
france

Tel: +330437236400

Fax: (+33)0437236401

Contact email

Check-in from 14h00

Check out up to 12h00

  • Bus :   S1 Port Rambaud

  • Confluence :   S1 Confluence

  • Tramway :   T1 Hôtel de Région-Montrochet

  • By plane

    LYON SAINT EXUPÉRY At 36km / 22.37 miles

  • By car

    A6/A7 At 1.9km / 1.18 miles

  • By train

    GARE DE PERRACHE At 1.5km / 0.93 miles

  • By train

    LYON TGV PERRACHE At 0.8km / 0.5 miles

GPS :45.74102, 4.815203

Our accommodations

With their contemporary and completely modular design, Novotel's spacious rooms are true living spaces and can be adapted to suit all requirements. All of the rooms at the Novotel Lyon Confluence hotel are equipped with LCD TV, free WIFI as well as a minibar, tea/coffee-making facilities and safe. For up to 2 adults and 1 child, with the possibility to reserve connecting rooms for families.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with river view and 1 double bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with river view, 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 double bed and 2 single sofa beds

  • Max. number of persons: 4
  • Area: From 31
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite with 1 double bed and 2 single sofa beds

  • Max. number of persons: 4
  • Area: From 42
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

GOURMET BAR

Type of cuisine: International

Enjoy an unforgettable culinary experience in our GourmetBar, around culinary themes inspired by the flavors of the world.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR LOUNGE TERRASSE

Photo non contractuelle / Strictly non binding

Whether you are attending a business meeting or having a drink with friends, we have created the perfect place to while away the hours. Why not take a few moments to unwind in our cozy and inviting open-plan space.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 150

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Novotel Lyon Confluence

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

7,144 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,618 reviews

Always excellent each time I stay

Customer review rating 4.4/5

Guy S. Business - 07/08/2019 AccorHotels review

I present a TV show from a nearby studio. So I need to be rested and relaxed after my flight in from London. Your staff always do an excellent job. It is my no1 choice of place to stay in Lyon.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Family friendly hotel / attractive location

Customer review rating 4.4/5

Gilles Families - 06/08/2019 AccorHotels review

Well located (between highway and train station) with fantastic connection to the city center (tramway). Check-in is alway relatively chaotic as from 4 to 5 persons incl. luggages arrive at the same time. The place, the organisation of the check-in/out must be reviewed.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Very good hotel

Customer review rating 4.4/5

Rene H. Families - 30/07/2019 AccorHotels review

The Novotel Lyon Confluence hotel is really oustanding. The staff are very friendly and helpful, the room was spacious and beautiful and very clean. Good breakfast and also good coffee! Located in the Confluence shopping center is really convenient. Parking in the garage in a special section for the hotel guests at a low daily rate is great. From the hotel both the old and new town can be rached easily either by vaporetto or by bus line T1 and then by metro. All in all the stay was very pleasant.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Worth the money

Customer review rating 4.4/5

Jennifer K. Families - 30/07/2019 AccorHotels review

The hotel is pretty new and is situated above a shopping mall. The concierge suggested us to take the water bus to go to downtown which was a lovely experience. Would highly recommend this hotel to anyone staying in Lyon.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Good

Customer review rating 4.4/5

Roger H. Business - 29/07/2019 AccorHotels review

Clean Hotel with good facilities and friendly staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Very convenient hotel

TripAdvisor rating 4.0/5

Rene H Family - 29/07/2019 TripAdvisor review

Really very nice and wonderful hotel in the Confluence shopping Center. Parking is safe in the parking garage with a special section for Novotel guests at only 9 Euro per 24 hours. Breakfast is good as well as the coffee. Friendly and helpful staff. Spacious and very clean bedroom with good beds. The center can be reached either by vaporetto or by bus (T1) and then by metro. Ticket for public transport is 1.90 Euro for one hour and can be used for both bus and metro.

satisfied

Customer review rating 4.4/5

Ms. A. Families - 23/07/2019 AccorHotels review

Plus: Great location, nicely decorated and clean room with a comfortable bed, friendly staff, free bottle of water in the room, quiet, and very affordable parking in the garage. Minus: breakfast buffet very chaotic with many items missing or slowly replenished, limited toiletry articles (combined shampoo and shower gel plus a piece of soap) available in bathroom compared to other Novotel hotels (no conditioner, shampoo or body lotion) .

Dear Maria P., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

It has gone downhill

Customer review rating 4.4/5

Michael Business - 21/07/2019 AccorHotels review

Service and catering have slipped. At breakfast the coffee machine still had cleaning solution in place of milk (which I discovered only after it came out looking bizarre) and the cold milk that was put out for the cereal was completely spoiled, likely from improper storage and handling. The room service menu is paltry. Staff were not especially friendly nor helpful.

Dear Michael G., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great stay, very helpful staff, rooms were even ready hours before normal check-in time

Customer review rating 4.4/5

Joseph Families - 20/07/2019 AccorHotels review

Great location, close to public transportation and within a shopping mall. Stayed overnight to visit Lyon with two little kids. We had a good surprise when arriving around 11am that our rooms were already available, which made things easy.

Dear Joseph A., We very much appreciate your comments regarding your stay at the Novotel Lyon Confluence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great room, staff ,service and restaurant not so good.

Customer review rating 4.4/5

C. Families - 20/07/2019 AccorHotels review

Executive room was great. However, breakfast finished too early and information in room was different to what the staff told us. Website says that it serves food all day but restaurant closed at 14.30 until 19.00. Restaurant seemed to be aimed more at people coming from the shopping centre than hotel guests.

Dear Ian C., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our restaurant is close from 14:30 to 19:00 but during this time we serve snaking food in our bar. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.4/5

Anonymous Families - 16/07/2019 AccorHotels review

Hotel was in excellent condition and rooms were clean. Front desk staff was extremely pleasant and helpful. Only negative experience was dinner in the hotel the first evening. The service was poor - we ordered wine and did not receive it as the waitress forgot. However, it was extremely busy and the staff seemed overwhelmed. Everything else was great.

Dear Mr H., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

High quality and friendly in a perfect location

Customer review rating 4.4/5

Anonymous Business - 13/07/2019 AccorHotels review

Nice room, pleasant staff, good location

Modern hotel in newly developed area of Lyon

Customer review rating 4.4/5

Pat Friends - 13/07/2019 AccorHotels review

The hotel is very modern and connected to a shopping centre with some nice restaurants. There is an in- house bar and restaurant with a terrace overlooking the river. Some distance from the town centre but a range of transport options including an hourly vaporetto outside the hotel which is a pleasant and easy way to get to the centre.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Modern hotel with good fiver views

TripAdvisor rating 4.0/5

J9651VVpatriciab Friends getaway - 12/07/2019 TripAdvisor review

The hotel is a modern hotel attached to a new shopping development with a number of restaurants in an interesting area of Lyon. The confluence area is very modern development outside the city centre. There is a vaporetto every hour which takes 15 minutes to the centre and there are bus and tram links. The rooms are modern and comfortable and there is an in-house restaurant and bar with a terrace overlooking the river

Booked room With AC - and AC was broken.

Customer review rating 4.4/5

Michael P. Families - 10/07/2019 AccorHotels review

Overall disappointed that hotel management didn’t provide some discount Because room did not have working AC. Lyon was in a heat wave - and room was over 80F. No complimentary waters either. Ridiculous. As Marriott elite - this impacts my decision to stay at a Novotel in future.

Dear Michael P., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely,

Not much has changed.

Customer review rating 4.4/5

Mac Families - 04/07/2019 AccorHotels review

Second time I’ve stayed at this hotel. Breakfast is still hit and miss, I don’t think I’ll book breakfast if I stay again. Rooms are still great and location is perfect.

Dear Mark C., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience in our restaurant for your breakfast did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Wonderful modern hotel experience

Customer review rating 4.4/5

Sean C. Business - 01/07/2019 AccorHotels review

Everyone was very friendly and accommodating. The location of this place is amazing!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Interesting Stop-Over in Lyon.

Customer review rating 4.4/5

Jacek P. Couples - 01/07/2019 AccorHotels review

Modern hotel, located in a shopping centre in a newly developed region of Lyon. Comfortable room, with view onto the Saonne river (extra charge). Private parking (extra charge).

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Customer review rating 4.4/5

M. Business - 28/06/2019 AccorHotels review

excellent fun

Dear Mathieu M., We very much appreciate your comments regarding your stay at the Novotel Lyon Confluence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice & elegant stay but at higher price

Customer review rating 4.4/5

S. S. Business - 26/06/2019 AccorHotels review

I liked the hotel, its location, room including the bed, sofa, and bathroom area. Breakfast was OK, still can be improved. I asked for an Omelette, which was not available at breakfast. Cost per night is quite high, though I booked the hotel on Novotel website and used the membership number, but cost was quite high, specially it was a lot on weekday. I would like to stay in the hotel again, but will be concerned about the cost.

Dear S. S., Thank you for taking the time to tell us about your experience at the Novotel Lyon Confluence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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