Hotel - Novotel Suites Den Haag City Centre
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Novotel Suites Hotel

Novotel Suites Den Haag City Centre Hotel

Grote Marktstraat 46 
2511 BJ  DEN HAAG
NETHERLANDS

458 reviews
TripAdvisor Rating Based on 458 reviews
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5.00P
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 15  EUR
  • Fitness centre
  • Massage
  • Boat excursions  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
    • Russian
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Massage
  • Boat excursions  (Nearby)
  • Bicycle hire facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
See all services

Payments can only be done by credit or debit card (debit card only at check-in). We do not allow cash payments.

Hotel location

Our suites

  • 118 suites
  • 100% non-smoking hotel
  • 1 suites for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Air conditioning
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Opening windows
    • Remote control TV
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Toilets
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Operator wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars

Our guest reviews for Novotel Suites Den Haag City Centre

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 458 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
I7430UJcindyp Family - 01/07/2017
« Trip to Den Haag »

The hotel is in a superb location, right by the tram station and in the middle of the shopping district. The room is clean and modern, a bit small for 2 adults and 2 kids, but overall we had a great stay and will definitely come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cindy, Thank you so much for your great review. We do not have any words for your great compliments. We already looking forward to welcome you all back at the Novotel Suites The Hague. We can't wait :) We will see you soon! Warm Regards, Malou Roda Guest Relations

TripAdvisor review
Family - 21/06/2017
« Unconvential, modern Hotel, suited for families »

Nice atmosphere, friendly and good service, situated as central as can be. Only one request / advice: please negotiate a rebate for hotel guests with the parking garage Grote Markt - 30 Euros plus every day is quite a lot, if one compares with hotels at the outskirts.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your great review. We are delighted to read that you enjoyed your stay at the Novotel Suites! We wish you all the best and hopefully we can welcome you back soon. Best Regards, Malou Roda Guest Relations

TripAdvisor review
davidpI8126OZ Family - 25/04/2017
« Den Haag »

Hotel is in a great location with easy walking access to shops and restaurants, I found the hotel clean and enjoyed the open spaces. The hotel itself is inviting, comfortable and cost effective for families. The simplicity of the reception area is a bit awkward as it is different from what I am accustomed to when checking in at the 'front desk'. Parking was confusing for me but only because I have not driven in Den Haag before this particular visit. I definitely plan to stay at Novotel Suites again in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you so much for your review regarding your stay at the Novotel Suites The Hague. We are happy that you enjoyed your stay with us and we love to read that you will visit us again in the future. If you are visiting the hotel the next time I can recommend the Park and Drive at Hoorwijck. It is just outside the Hague and you will get a tram tickets to come to the hotel. It is cheap and easy to find. Thanks again for your review and we hope to see you soon. Warm Regards, Malou Roda Guest Relations

TripAdvisor review
Simone R Family - 11/04/2017
« Excellent stay and superfriendly staff »

We had a lovely stay absolute at The Hague s city centre. Everything is close from public transport to shops and restaurants. Staff is excellent and room spotjes clean. Great shower and tub. Microwave and refrigirator are useful and there is enough spade

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simone, Thank you so much for your kind words regarding your stay at the Novotel Suites The Hague. We are delighted to read that you had a great stay and enjoyed all the staff. I also will give your compliments about the cleanliness of the rooms to our housekeeping department. Thank you again for your stay and we hope we can welcome you back soon. Best Regards, Malou Roda Guest Relations

TripAdvisor review
piccina77 Family - 26/03/2017
« Great for everyone, and especially for family »

Wonderful hotel. Extremely helpful staff, nice new rooms, delicious healthy breakfast (my kids want to come back just for the that!), awesome lounge with a very convenient kids' corner and a lot of space and light. Looking forward to visiting agin

Our hotel has responded to the review
Our hotel has responded to the review

Dear Piccina, Ir was truly a pleasure to read your review here at TripAdvisor. We are thrilled to read that you and your family enjoyed there stay at the Novotel Suites and that you all enjoyed our yummy Breakfast. Again thank you so much for taken the time to wright this review and your kind words. We hope we can welcome you back at the Novotel Suites in the near future. Warm regards, Malou Roda Guest Relations

TripAdvisor review
Business - 19/03/2017
« very central and friendly »

friendly staff, good breakfast with a good selection, very nice rooms with bath and shower and a separate toilet , sofa and large bed flexible sofa, snacks and bar in living room ( reception) , very central, 15 min walk from main station or one tram stop

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, WOW! Thank you so much for writing this lovely review about your recent stay with us. We are delighted to read that you had a comfortable stay at the hotel. Our location is, as you write perfect with all those shops and restaurant. Thanks a million for all your amazing compliment and we hope we can welcome you back soon! Best Regards, Malou Roda Guest Relations

TripAdvisor review
Family - 30/11/2016
« nice hotel to stay »

great location, friendly staffs, very clean and breakfast buffet is served great. the room is so big completed with small sofa and bath plus shower. i am a member of accord and i got 10% deal. its a great deal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D-Perry C, Thank you so much for your kind word regarding your stay at the Novotel Suites The Hague. It was our pleasure welcoming you and I could not be more delighted to read that you enjoyed your stay with us. We looking forward to welcome you back again on your next visit to The Hague. All the best wishes and warm regards, Malou Roda Guest Relations

TripAdvisor review
Family - 08/08/2016
« Value for money! »

Best part of the stay was the location....central location. Neat and clean rooms, healthy breakfast offered, spacious living room/area, energetic staff and helpful and understanding supervisor. Downside experience was with some services which were rendered but with unexpected delays.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Taruahuja, Our location is, as your write, perfect with all those shops, restaurant and public transportation just around the corner. I am sorry to read that some services offered where not received by you on time. We will discuss this as a team in order to improve our service and quality regarding this matter. We hope to see you back at our livingroom in the future! Best regards, Angela van Homoet Operations Manager

TripAdvisor review
Family - 07/07/2016
« Excellent! »

Fabulous hotel and very central. Once you know that parking is expensive in The Hague, you understand that 30 Euros/24 hours is the norm. Leave your car and take the tram! Breakfasts were excellent. Our room was perfect for a family of four (2 adults and two teenagers). Highly recommend.

TripAdvisor review
Business - 04/07/2016
« Modern and central »

Brand new hotel at the city center. It is a busy street but rooms are quiet. You can walk to shops, central station, bars and restaurants, Tram 1 that goes to beach is just on the corner. The lounge is the same place where you get breakfast, a big modern space, with coffe machines, fruits (these are free!) an other drinks and snacks. The day we arrive there was free massage! the staff put anounces on the lift for things going on or that are organized at the lounge. You can check in, check out on the internet, and help yourself on the facilities, do not expect a hotel full of people serving you, it is another concept, but very usefull, confortble and affordable for the quality and location. Highly recommended.

TripAdvisor review
noahw1 Couples - 23/05/2016
« After I found it, it was great »

Great hotel. Great staff. Difficulty finding it and parking (Was driving VW Amarok which is too big for a lot of parking garages). Room was clean and big. Price excellent. Staff was helpful. Fantastic breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Noahw1, Just WOW! What a great comments you've left regarding your recent stay! Thank you! Hope to welcome you back in the near future? Best regards, Angela

TripAdvisor review
Family - 20/05/2016
« Excellent hotel in the center of the city »

No need to stand in queue for check-in and check-out Good and clean facilities for families In the middle of the shopping district but still very quiet Best location to explore the Rotterdam-Den Haag- Amsterdam stretch of Netherlands

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shellaps, Great you have had the chance to experience our online check-in en fast check-out service. This, indeed, saves you a lot of time and gives you als the opportunity to enjoy our lovely city a little bit longer! Thank you for sharing this experience with other travellers from all around the world. Best regards, Angela

TripAdvisor review
Couples - 03/05/2016
« unprofessional »

Overall my experience was not good. It started with me paying 2 times for the room. Because they said they first one went wrong, it actually worked. Days later i'm still waiting on my money. Overall i think there are way better alternatives for this kind of money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raoul9, Thank you for your time to provide us some feedback. I am sorry to hear that you did not enjoyed your stay at all and a lot of mistakes were made from our side. My apologies for the inconvenience caused and the time it took to see the refund back on your credit card statement. We will discuss the situation with the team to enhance our knowledge en services in the near future. It is our hope to see you back in the future which gives us the chance in order to show you the difference. Best regards, Angela van Homoet

TripAdvisor review
Family - 09/04/2016
« Great rooms and amazing breakfast! »

I loved staying at this hotel! The rooms are extremely clean as well as charming. And the breakfast is simply amazing. It includes really good croissants, both plain and chocolate, a wide range of breads and muffins, fresh squeezed orange juice, fruit, chocolates, eggs, and more. The only downside is that the beds are very firm--far too firm for me.

TripAdvisor review
Family - 05/04/2016
« A very nice hotel concept »

Located in the heart of Den Haag city Centre, walking distance to Centraal station and in front of Metro station. A bit confusing first, but if using Online checking, the key is prepared for you, and when check out just drop the key in the box. However the front desk always available. Clean, sound proof room (to the outside, not entirely to the ) which arranged in a nice way for kids and parents to sleep. A clean room hotel and nice breakfast. Could not complain, do endorse this hotel to others

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rahardj0, Thank you for such an amazing review about our hotel! I will share your compliments with the entire team! This will definitely contribute to the level of service we like to offer to our guests! Hope to welcome you back soon! Kind regards, Angela van Homoet

TripAdvisor review
Family - 29/03/2016
« Good hotel in excellent location »

Very good hotel in an excellent location. The hotel has no parking, but there is one near by (please the hotel for the name) that costs 30 EUR per day. Pay attention, because a bit before the hotel there is another one that costs 75 EUR per day. The room was adequate although not as big as expected. The breakfast was basic. It had all the basics and from hot food there was only bacon and scrambled eggs. But bot were cold unfortunately. So, i didn't enjoy the breakfast. There is an "All inclusive" option with 15 EUR per adult per day that you may have as many snacks and cakes you want from the "bar" (including cold salads) as well a hot soup and french fries for dinner. Please note that there isn't any restaurant in the hotel. What was a bit strange was that the receptionist was doing many other things i.e. serving the drinks, cleaning the tables, etc. That was a bit strange. Also for the cleaning: In my floor ( 2nd) there was only 1 mate for many suites. So, she came to our room at about 15:30 that we were already back from our walk and having a nap. So she just left without cleaning the room...We did't appreciate it much. Bu the room was very clean when we entered the room. All in all a good hotel in a perfect location: in the main shopping pedestrian.

TripAdvisor review
Couples - 17/03/2016
« Very comfortable stay »

The hotel is very well located, very easily accessible by tram. The staff is very friendly. The room was always very clean. The bed is amazingly comfortable. Breakfast was divine. Wifi worked nicely. The only negative aspects were that I was not at all comfortable with the high level of informality in the reception (called "living room") and that even though my husband and I kept our towels at the rack for reuse, the chambermaid changed them for fresh ones everyday, therefore preventing us from taking part at Accor's Plant for the Planet Program.

TripAdvisor review
Family - 08/03/2016
« very nice hotel »

very good hotel in a perfect location. nice designed room, beautiful hotel lobby, good breakfast, spacial room. many restaurant around. Just in the walking shopping street. almost everything is perfect, but the parking is very expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Hai Muimi2016! Thank you for taking the time to write a nice review about our Unique Novotel Suite in the Hague :) Great to read that you have had a good time in the Hague. We hope to welcome you back soon in our city and hotel. Kind Regards, Annika

TripAdvisor review
Couples - 23/12/2015
« very nice hotel; Friendly crew »

It is a very nice hotel at the heart of the shopping district of the city. Staff was very helpful and friendly. Pleasant to have a 'living room' with free coffee and cake. Nice view from the living room and from the room (#30) on the shopping street with all the christmas lights.

Our hotel has responded to the review
Our hotel has responded to the review

Goodafternoon DeMalsche, Thank you so much for staying with us and writing this nice review :) Hopefully you have experienced a valuable chapter in our Novotel Suites living room. Are you coming back soon to try another piece of one of our home made cakes? Feel free! Kind regards, Annika

TripAdvisor review
arsi14 Business - 07/11/2015
« nice cozy hotel »

Nice and cozy, fresh hotel in the heart of the Hague, nice and ambient interior with open lobby and food wall, personalized staff. All what you nee to relax after day spent at the meeting or so, recommendation for all traveler groups

Our hotel has responded to the review
Our hotel has responded to the review

Hi Arsi14, Thank you again for staying with us and nice that you want to share your experience online :) Great to read that you have experienced your stay as relaxing after a day of meetings. Please feel free to come back "home" soon! Kind regards, Annika

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