Hotel - Novotel Suites Den Haag City Centre
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Den Haag City Centre Hotel

Our hotels AccorHotels
4.5/5 556 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 111.15 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Dutch
    • Russian
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Massage
  • Boat excursions  (Nearby)
  • Bicycle hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
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Payments can only be done by credit or debit card (debit card only at check-in). We do not allow cash payments.

Hotel location

Our suites

  • 118 suites
  • 100% non-smoking hotel
  • 1 suites for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Air conditioning
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Toilets
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Operator wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating Based on 3,310 reviews

Our guest reviews for Novotel Suites Den Haag City Centre

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 556 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Hans Couples - 22/05/2018
« Modern, fresh hotel smack in Den Hague center. »

Modern clean rooms, reasonably sized. Comfortable bed. Nice bathroom with big shower. Clean! Perfect location next to the Passage. Nice atmosphere in the «livingroom». Very friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hans, Thank you for sharing your nice experiences regarding your recent stay with us. We are pleased to read you've enjoyed your stay with us and loved our livingroom concept. It's our hope to welcome you back in the near future. Best wishes, Angela van Homoet - Operations Manager

AccorHotels certified review
Bassel A. A. Business - 21/05/2018
« Mr »

very good and the staff was ready to accommodate Ramadan timing even during the early morning hours.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bassel, Thanks so much for your great review of your recent stay at Novotel Suites. We are delighted to read you've experienced the Ramadan Breakfast Offer as an added value and made your stay a bit more comfortable. We are looking forward to welcome you back on your future trip to Tha Hague. Best wishes, Angela van Homoet - Operations Manager

AccorHotels certified review
Tracey Couples - 21/05/2018
« Fantastic In Every Way »

The staff at The Novotel Suites were absolutely amazing - very friendly, professional and extremely helpful. The suite was far more than we expected. It was very roomy, with great facilities, a huge bed and was immaculately clean. The 'Living room' communal area was gorgeous and a great place to relax and have coffee/breakfast/dinner. The hotel itself is in the best location you could imagine, and we could walk everywhere we needed to go. I travel to Den Haag regularly and have stayed in many hotels there, but I will only ever use The Novotel Suites from now on. A thoroughly great experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracey, Wow, thank you so much for your great compliments and to read we've exceeded your expectations. and I will definitely share this with the entire team. It was our pleasure to have you as a guest and we are pleased to read you enjoyed every moment of it. We'd love to welcome you back on your next trip to The Hague. Best wishes, Angela van Homoet - Operations Manager

AccorHotels certified review
Ilya Business - 21/05/2018
« Could be vary nice, if... »

Nice hotel with quite bad service. We came at 09.05.2018 at late evening. We got room 201. There was some bad small in the room. We just open windows at refresh the air. Got better but not fully. on next day we told to room service lady about that. Nothing happened!!! At Friday (11.05.2018), my wife told again to manager on reception. The lady from reception came in the room and told that she doesn't feel anything!!! But she tried to fill some chemicals in the kitchen-sink. My wife doesn't speak English very well. So, I was completely pissed-off by that story when I came back in the hotel after job! I came on reception again, there was some quite young guy. We came together in the room and he fully confirmed that some bad small does exist and it goes from ventilation. But, the hotel was fully booked and we didn't get a new room!!! We got a new room just at Saturday. So, your personal, spend two days by doing nothing to fix the problem. Just this young tall guy helped us! unfortunately, I don't remember his name, but bit thanks to him. Also, I've asked the manager to print our boarding passes, because i could do it using a desktop in the lobby. My check-out was at 21.00. I've sent my boarding passes at 19.00. Two hours before! but! I've spend 25 min on reception during check-out waiting for boarding passes! Guys go to Mercure or ask your colleagues from Novotel Karon from Thailand. They will tell how to use printer.

AccorHotels certified review
David W. Business - 21/05/2018
« Sr. Director, Global Strategic Alliances »

Overall very good. Front desk staff was friendly and helpful for a US traveller. Only issues was not having US sockets for power to Laptop or having a hair dryer supplied in the room. Also, took me some time to figure out how to turn the power on in my room. We don't have to use our card key to do so. Would have been nice to have been told that by Front Desk at check in. Don't assume US travelers know this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for your kind words and your valuable feedback regarding your stay at Novotel Suites. I will share your comments with the time in order to improve our check-in and to make your stay even more comfortable a next time. Furthermore I am sorry to read that nobody informed you about the hairdryer, while there should be one available in all our suites in the with drawer next to the bed. Again, thank you for giving us the opportunity to improve our services and facilities and it's our hope to see you back. Best wishes, Angela van Homoet - Operations Manager

AccorHotels certified review
Emily Families - 20/05/2018

It is quite cosy , clean. The location is great. Breakfast is nice with variability.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emily, We very much appreciate the time you've taken to leave us a review. It was our pleasure you have you as a guest and we are delighted to read you've enjoyed your stay with us. We are looking forward to see you back soon! Best wishes, Angela van Homoet - Operations Manager

AccorHotels certified review
Niklas Families - 19/05/2018
« Odd, but functional »

Odd reception area. Very hipster, but at the same time targeted for families with the 4 person rooms. I had a hard time understanding that. Clean rooms, again odd without a door to the bathroom.

AccorHotels certified review
El Families - 18/05/2018
« Great »

Nice rooms and location!excellent breakfast. Disadvantage the lack of parking

AccorHotels certified review
Andreas T. Business - 17/05/2018
« Nice central stay with very friendly service »

It is a great place to stay!

AccorHotels certified review
Sarah G. Couples - 16/05/2018
« A MAGICAL PLACE TO STAY" »

This city centre has a uniqueness all of its own. Exceeding convenient to every mode of public transport. The staff are very friendly and helpful and insist that you use the facilities available as your home from home. The Living Room has a relaxed comfortable ambience and there is free coffee and fruit available 24/7. Breakfast is ample although very repetitive if staying longer than a few days. The suites are amazing with living space, huge TV, large tub and very big rainfall shower. The room key entry to the suites area means it is very secure. Would thoroughly recommend this hotel to everyone! This our second long stay in this hotel and we were truly welcomed back

AccorHotels certified review
Hc Friends - 13/05/2018
« Very central comfortable room »

Very enjoyable- team were welcoming and the hotel facilities were good and free tea and coffe in the main area was a nice touch.

AccorHotels certified review
Peter Couples - 13/05/2018
« Excellent place to stay and very well situated »

Very well designed bedroom, with excellent facilities.

AccorHotels certified review
Rachida Families - 11/05/2018
« A very pleasant stay! Than you »

We all appreciated our stay. The hotel was perfectly clean and very well located.

AccorHotels certified review
Khaled A. Families - 09/05/2018
« A. »

thank you evry thing were perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khaled, Thank you for staying with us and sharing your thoughts. We are pleased to read you've enjoyed your stay. We would love to see you back next time! Best wishes, Angela van Homoet - Operations Manager

AccorHotels certified review
Mischa Families - 08/05/2018
« Perfect location and hospitality »

Excellent stay for 2 days, great and kindly staff. For sure recommendable and we will be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mischa, Thank you for your kind feedback. We are happy to read you've enjoyed yor stay with us. Regarding the breakfast and your comments missing salmon. At the moment, some of our breakfast items are changing on a bi-daily basis, in order to offer a more variety. Salmon is one of them, however we will look into this matter and see if it is possible to offer this on a daily basis. Best wishes, Angela van Homoet - Operations Manager

AccorHotels certified review
Paula L. Families - 07/05/2018
« Great concept, location and staff. »

We were able to check in early which was an unexpected surprise. Staff were friendly and knowledgeable and found solutions when they didn’t know the answer, ( best playground in the vicinity!) Room was clean, had all you needed and showed that the hotel designer really thought of everything, storage space for empty suitcases is a pet hate of mine, but not here! Liked the 5euro compensation for not using maid service, good idea. Living room was lovely, although I didn’t always appreciate the tv being on as kids were drawn to it like magnets! But that’s just me!! All in all, very good stay, will recommend!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paula L., Wow, thank your for your lovely feedback! It is our pleasure to read that our service exceeded your expectations concerning the check-in time. We hope to welcome you back in the future. Best wishes, Angela van Homoet - Operations Manager

AccorHotels certified review
Anonymous Couples - 07/05/2018
« Not up to 4 star quality »

The room was good but the reception staff clueless - incapable of directing us to parking facility upon arrival and mostly not too visible. We would have to seek them out for other info on local restaurants, etc...

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to share your recent experience with us. I am sorry to read your stay was not up to your expectations, please accept my apologies. Even though I am glad that you've like your suite, I regret the fact that you did not experienced the friendliness of our staff and the service they are able to provide. Please be assured I will share your feedback with the team in order to improve on our services. Again, thank you for sharing your feedback with us. Best wishes, Angela van Homoet - Operations Manager

AccorHotels certified review
Dessy E. P. Business - 07/05/2018
« Great location »

This hotel room is very comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dessy, We very much appreciate your comments regarding your stay at the Novotel Suites Den Haag City Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind feedback, and we hope to see you again soon. Best wishes, Angela van Homoet - Operations Manager

AccorHotels certified review
Tomas Families - 06/05/2018
« In the heart of the city »

Lovely staff customer oriented. What was super excellent was the "handy", the mobile phone to visit the city and the Netherlands It helped a lot during our stay, I wish all the Novotel/Accorhotel do have it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tomas, Thank you so much for sharing your thoughts with us. Your feedback is such a big compliment for the team and I will definitely share this with team. Since February we've introduced Handy in our hotel and we are happy to read you've experienced it as an added value. Thanks again, for sharing and love to welcome you back. Best wishes, Angela van Homoet - Operations Manager

AccorHotels certified review
Alan Families - 06/05/2018
« Comfortable and convient right in centre of town »

Experience was as expected. I have stayed there many times before, so familiar with it, and find it comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan, Thank you for taking the time to share your experience with us. We are pleased to read you've, again, enjoyed your stay with us and it was op to your expectations. It's our pleasure to have you as our guest and hope to welcome you back soon! Best wishes, Angela van Homoet - Operations Manager

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