Hotel - Novotel Suites Den Haag City Centre
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Novotel Suites Hotel

Novotel Suites Den Haag City Centre Hotel

Grote Marktstraat 46 
2511 BJ  DEN HAAG
NETHERLANDS

458 reviews
TripAdvisor Rating Based on 458 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 15  EUR
  • Fitness centre
  • Massage
  • Boat excursions  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
    • Russian
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Massage
  • Boat excursions  (Nearby)
  • Bicycle hire facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
See all services

Payments can only be done by credit or debit card (debit card only at check-in). We do not allow cash payments.

Hotel location

Our suites

  • 118 suites
  • 100% non-smoking hotel
  • 1 suites for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Air conditioning
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Opening windows
    • Remote control TV
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Toilets
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Operator wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating Based on 2,408 reviews

Our guest reviews for Novotel Suites Den Haag City Centre

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 458 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Bektas Families - 18/08/2017
« Everythink was perfect »

Super hotel.....

AccorHotels certified review
A L. D. Families - 17/08/2017
« Make up your mind »

We have stayed in both apartments and in hotels and Novotel Suites seems to aim to offer the best of both. Unfortunately I have to say that this hybrid concept was lost on me. I missed some of the benefits of an apartment (i.e. Iron in the room) and the offering from the hotel was just average (i.e. Breakfast was fairly mediocre). I am sure that this concept will work for some but not us I'm afraid. For me Novotel Suites should make up its mind to be either apartments or a hotel. Staff tried but were a little 'clumsy' (i.e. No card swipe taken/offered so we had to settle all drinks individually). It seemed as if either the staff was inexperienced or the hotel is new and there are still some teething problems to work through. Some will no doubt love the large room and the 'lounge' but for us it just didn't work.

AccorHotels certified review
João E. Families - 17/08/2017
« I strongly advise »

The stay was very good. The hotel offers excellent conditions and a philosophy of working very family oriented. I think the breakfast area should be a bit bigger to avoid the problem of arranging a table. Otherwise we all loved it.

AccorHotels certified review
Cynthia Families - 16/08/2017
« Ms »

The reception area was very different and nice. Also the staff nice and helpful. The rooms where spacious enough and clean

AccorHotels certified review
Anonymous Solo - 16/08/2017
« Good »

Good

AccorHotels certified review
Miguel S. Families - 14/08/2017
« I've discovered a great hotel chain in Europe »

During my stay in Europe I stayed and Novotel properties in Paris and The Hague and came away extremely impressed by this chain.

AccorHotels certified review
Tim Families - 11/08/2017
« Great Hotel, Great Location, Superb Staff »

Family break for five nights - perfect room, great central location, truly polite and helpful staff Only grumble is that paying 30 EUR (2 x adults) makes a 5 day stay quite expensive, thus we did not use the breakfast services and went nearby for much lower cost

AccorHotels certified review
Ataliah Families - 11/08/2017
« Very good value for money! »

Very good

AccorHotels certified review
Ydk Business - 10/08/2017
« Perfect hotel in the hart of the Den Hague. »

I am very happy to stay in your hotel, location is exactly perfect, personnel are professional, rooms are large and comfortable. I make my reservation and check in in internet and everything was set before than my arrival. I enjoyed staying in the city center, food, shopping and everything was easily reachable by walking. Next time I will again prefer to stay your hotel.

AccorHotels certified review
B. C. Couples - 10/08/2017
« Perfect Except for the Kids Running Wild »

Love the hotel, the room, the amenities, the staff, etc. It was perfect in almost every way. The one disappointment was that the lobby “living room” was filled with families and the children were using it as a playground. There were Lego pieces all over the floor, it was very noisy, and this was even happening at 10:30 and 11:00 at night! It was like walking through a kindergarten every time we entered and exited the hotel. I would recommend that the hotel not allow children in the lobby past a certain hour at night (when they should be asleep anyway). I certainly didn’t want to have an evening drink in such an environment, which cost the hotel some revenue.

AccorHotels certified review
Andres C. Families - 10/08/2017
« Great location, challenging Parking area »

Room was excellent, and we loved the design. Parking was a challenge, we came by car, and took us a while to reach the parking nearby. It is expensive, so a discount & offer would have been appreciated. Breakfast was ok

AccorHotels certified review
Abdullah G. Solo - 09/08/2017
« It was perfect; with smiling face and warm welcome. »

It was great. I was happy to have coffee and the all day at lobby.

AccorHotels certified review
Genial T. Couples - 05/08/2017
« So wonderful. Except the noise from running water thru a pipe maybe while getting ready to sleep. »

Your staff members were very pleasant. One staff in particular, forgot her name, i think she came from Germany, she just made us feel like home. Her attitude of a host was pleasant, curteous, kind, & wonderful. The room was clean, inviting, great insulation without hearing noise from the outside. The bed was excellent. We slept peacefully. Thanks for providing us your wonderful services. we also enjoyed your breakfast. Not only healthy but also filled our stomach.

AccorHotels certified review
Anonymous Families - 05/08/2017
« City Hotel »

Modern nett sauber

AccorHotels certified review
Hengky H. Families - 03/08/2017
« Satisfied and comfortable »

My experience is : I like staying at this hotel , because the hotel's location is at the central of shopping area and surrounded by some restaurant , whice I like it very much .

AccorHotels certified review
Anonymous Friends - 01/08/2017
« mostly good, quiet and comfortable »

I think the Novotel den hag suites arere still finding their feet. Whilst the staff tried, and were attentive once engaged, I think there are a few processes not quite bedded down. For example, I'm a le club accor member (costs a bit of money!) and I presented my card on check- this didn't register with the team or make a difference to my stay. I mentioned it on checkout and was then given the drink voucher etc but seemed a bit rushed. I told the team Id be back about 1700 to get my bags- they said no problem - however when my chauffeur car drive came to pick me up and tried to find me, the reception team informed him that theyd never heard of me. breakfasts were good, room was quiet but a few things could be polished up

AccorHotels certified review
Sukh Families - 29/07/2017
« Central location »

Right in the high street and easy access to Centraal Station. Fantastic tourist info centre just 5 mins walk away. Loved the communal Living Room part of the hotel. A few toys for kids. Free tea&coffee. Rooms were a bit small but well equipped, clean, modern and all needs catered for. Only really slept there anyway! Was a lovely quirky modern hotel.

AccorHotels certified review
Jonna Friends - 26/07/2017
« Big thumb up! »

Perfect location, friendy and helpfull staff and very clean everywhere (even the smell was wonderful). Nevertheless, everything worked better than well, nothing negative to say!

AccorHotels certified review
Hwo Business - 25/07/2017
« Great room, so-so public areas »

The room was very nice, large and modern. The breakfast area and corridors have a bit of a cheap/outdated look.

AccorHotels certified review
Sylvia R. Couples - 21/07/2017
« Even better than I hoped for »

I thought this new type of hotel may be just for young people or that it might be 'style over substance' but I was wrong on both counts. We came on a short break to celebrate our 47th wedding anniversary and loved the large, light, airy rooms and the quality and comprehensiveness of the fittings. Also the convenience of a city centre location and being able to pop back for a (free!) coffee and relaxing rest in the bright and comfortable living room was great for us. However it was the friendly, cheerful and helpful staff that made our stay so enjoyable. So overall amazing value for money and many, many thanks to your lovely staff.

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