Hotel - ibis Bogota Museo
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Bogota Museo Hotel

4.0/5 1,534 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Dogs up to 33 lb (15 kg) permitted
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
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Hotel location

Our rooms

  • 216 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 22 family rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 8,522 reviews

Our guest reviews for ibis Bogota Museo

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,534 reviews
Carlos R. Business - 05/11/2018 AccorHotels certified review
« Front desk of the night we arrived were disrespectful »

The keys did not work on the elevator and then they did not work on the room. When we came down to tell the girl in the front desk. She almost gave us a view of want it to kill us. Then they change the keys and gave the keys swicth. so we had to come down again to tell them that the keys were not functioning. Bad attitute.

Viviana T. Business - 04/11/2018 AccorHotels certified review
« Excellent »

Excellent

Exec Business - 04/11/2018 AccorHotels certified review
« room card not working »

The reception clerk gave a card key that didn’t work. I returned to front desk for a new key but, again, it didn’t open the room. Someone came up with a master card. The room door opened but entry light switch didn’t work. We finally learned that the switch a commutable switch with a bedside table light switch. Conclusion: NO CHECKLISTS FOR CLEANING LADIES!!!

Nestor Couples - 04/11/2018 AccorHotels certified review
« Good hotel »

The hotel is good; the rooms are ok a little small but is ok. The Remote control TV is not working properly.

Esteban V. Business - 03/11/2018 AccorHotels certified review
« Agradable »

Satisfactoria

Siddiq S. Business - 03/11/2018 AccorHotels certified review
« Lovely, efficient and clean :) »

It was a short one night stay. However, I am very pleased with the reception service and the readiness to allow for a late check out at 7pm. Thank you for the warm and kind service. Will surely recommend this hotel to tourists that are coming to Bogota. Nice location which is within walking distance to tourist area Plaza de Bolivar, Museo de Nacional and Parque Nacional. It is also in a safe area.

Anonymous Business - 02/11/2018 AccorHotels certified review
« Noise »

There is a nightclub across the street that blasts its music until 2AM many nights that I stayed there.

Eric C. Friends - 31/10/2018 AccorHotels certified review
« I had too many issues while staying at your property. »

I chose to stay this property because of its excellent location: central, next to the national museum, a park nearby, tons of restaurants and even a couple of convenient stores nearby etc.. My reservations for 2 rooms were made at the AccorHotel website and they had automatically added hotel tax to the total. Prior to arrival, I had emailed the hotel to make sure the tax would be exempted upon my checkin because of our tourist status. As a platium member, I also requested my rooms to be arranged close to each other or at least on the same floor. Upon arriving at the hotel, I reminded the front desk we should not be charged tax for our hotel stay. The female staff helped us to checkin appeared she did not understand what I meant even though I explained to her that I had had a direct correspondence with the hotel regarding to this matter. Then a male staff rudely interrupted and said, “it’s only for foreign visitors with the right entry stamp” without even examining our passports stamps first, despite the fact the female staff were in the process of photocopying our foreign passports entry stamps at the time. A very frustrating checkin experience! After the tax exemption debate, we were now passed off to the male receptionist. I enquired whether our 2 rooms were located on the same floor and of course they were not. He refused to do anything to accommodate me even though I explained to him I made the reservations weeks in advance and I was a platinum member... It was like talking to a wall, sadly. The rooms were clean; however the size of the bedroom was small and the bathroom was tight. I was aware of the the 2 single beds arrangement, prior to making the reservation, so it was acceptable. It is a good place for business or single person travel. However, if you are traveling with big suit cases, you will not be impressed. During our stays, we had multiple issues, from a broken shower tap, to a non-functioning cable tv box, to having an extremely delay in getting an extra blanket (it took me 4 times to finally receive it) to not having any take-out coffee cups (so I could take my coffee on the run) to a NO-SHOW hotel driver who was supposed to take us to the airport!! After making complaints to the manager, she quickly arranged maintenance to fix the shower tap, cable tv box and the blanket. However, I was not impressed with wasting a good cup of coffee I just bought because the bar/restaurant had no to-go coffee cups. And I was less than impressed with the NO-SHOW driver despite registering our departure time with the transportation desk. We ended up taking a taxi with the help of the security guard because of my “pequeño” Spanish. Overall, I am truly disappointed with my stay at Ibis Bogota Museo. I travel enough to understand that things could go wrong in many ways, I would have gladly judge this hotel by how they handled these unexpected situations. However, the multifarious issues I encountered were continuous! It was just unacceptable! With this many issues in one single stay, I’d expect the hotel to offer me some form of compensation as a courtesy but none has been offered! There is much room for improvement...

Npaton Couples - 31/10/2018 AccorHotels certified review
« Every time I stay at the Ibis Bogota Museo, I have a great experience. »

The reception is very pleasant, the rooms always very clean, tidy and well appointed and the staff are very friendly and accommodating. The location is also ideal.

Anonymous Business - 30/10/2018 AccorHotels certified review
« Comfortable »

Nice hotel in nice location with good restaurant

Anonymous Business - 27/10/2018 AccorHotels certified review
« Agradable »

Comoda

Solo travel - 26/10/2018 TripAdvisor review
« Had to write a complaint letter »

Unfortunately had to write a complaint letter, as the standard best practices aren't applied in that hotel, which made me loose a lot of money by not being able to charge me in local currency.Additionally, they asked me to pay a few days before my check out - at which point i decided to cancel my next nights and change hotel.Very frustrating

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest: Your review is very important to us, We sorry the inconvenient and we will check your case. Kind Regards. Dianne Rivera M Deputy Manager.

Juliana C. R. Couples - 21/10/2018 AccorHotels certified review
« Good »

It was a good experience despite some problems we had we our door key.

Andres Couples - 17/10/2018 AccorHotels certified review
« Great »

Hospitable, convenient and overall safe.

Anonymous Business - 16/10/2018 AccorHotels certified review
« estancia agradable »

agradable

Juan S. Solo - 16/10/2018 AccorHotels certified review
« Awful »

Awful. Parking problems, dirty bathroom, no help provided when we asked for help.

Jaime H. Business - 11/10/2018 AccorHotels certified review
« Excellent location and service »

I visit the Ibis 2-3 times per year for varying lengths of stay. My recent visit was short--just one night--but I was welcomed with efficiency, treated with generosity, and fed very well. The hotel gives excellent access to all neighbourhoods of central Bogotá.

Michelle Friends - 10/10/2018 AccorHotels certified review
« Awesome for the price you pay »

My friend and I booked this place at the last minute and it did not disappoint. The rooms were pretty clean but we had a double-bed room and it was quite small... also, we didn’t expect two twin-sized beds. The front desk was very professional and helpful! We don’t speak/understand Spanish too well so when they spoke in English, we couldn’t be happier! They helped us book rides to various places and helped with and issue I had when I thought I lost my phone in the lobby. I requested to see the security footage and they showed me without hesitation. They are truly awesome! I would definitely stay here again if I visit Bogota again, no doubt!

Harry T. Business - 08/10/2018 AccorHotels certified review
« Nice lobby, basic room, good security, Not enough water »

Overall a very good experience. The breakfast was very good and variety was abundant. Would have liked bigger bottle of water for purchase. Very tiny glass bottles of water were available for purchase and I spent the entire week feeling dehydrated. There was no nearby grocery store to purchase water. Please make this a priority: the accessibility of drinking water. I did not want to drink water out of the faucet, and relied on bottled water for hydration. Enjoyed the bar, and the ambience in the lobby. Good security presence, felt safe.

Mario O. Couples - 07/10/2018 AccorHotels certified review
« Comoda »

Comoda

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