Hotel - Mercure George Hotel Reading
Mercure Hotel Mercure Hotel

Mercure George Hotel Reading

3.0/5 656 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 59.00 GBP Non member rate
From 56.05 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours
See all services

Hotel location

Our rooms

  • 76 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Baby bed
    • Telephone
    • Satellite/cable colour TV
    • Coffee/tea making facilities
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.8/5 AccorHotels Rating 2,482 reviews

Our guest reviews for Mercure George Hotel Reading

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.0/5 TripAdvisor Rating 656 reviews
Laura Business - 08/02/2019 AccorHotels certified review
« Friendly and helpful staff but extremely hot and noisy room (305) »

All the staff were great - really friendly and helpful. However, my room (305) was quite dated and the bathroom was not clean. The heating was on full temperature (so hot that i couldn't even touch the surface) and did not change regardless of what I set the dial to. In addition, the windows only opened a very small amount so the room was extremely hot throughout the night - I ended up sleeping on the floor. There was also a high level of noise throughout the night from buses, deliveries and people out late - this was louder as I needed to have the windows open. As I was not in my room for longer than a few minutes until late at night (and as a sole female traveller), I didn't feel comfortable going to reception to ask for assistance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura B., Thank you for taking the time to tell us about your experience at the Mercure George Hotel Reading. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience

Seb B. Couples - 05/02/2019 AccorHotels certified review
« Short weekend break »

Quick and friendly check-in, room was ready early. No view but quiet room at the back of the hotel. The reception team was very helpful and booked us taxi to get out for dinner. Descent bar were we watched the rugby before heading out. Bedroom was large and well appointed. Disturbed by noisy neighbours in the early hours but not the hotel's fault. Good selection of continental breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sebastien B., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience

Anonymous Business - 02/02/2019 AccorHotels certified review

Convenient location. Friendly staff and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian G C., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Daniel Stewart General Manager

Martin Business - 01/02/2019 AccorHotels certified review
« Traditional building with a great spirit of hospitality »

I very much liked the building with its historic aspect and squeaky floor. A warm welcome at reception, up to date sanitary service and a great room. Breakfast was of good quality, although the breakfast room was very functional and not up to the standard of the rest of the house. I slept well. The location in the center of Reading is perfect for a stroll in the city as well as getting to TVP by bus or walking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin M., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience

A P. Couples - 31/01/2019 AccorHotels certified review
« brief but very pleasant »

the front desk, especiallyBianca, was so friendly and helpful. Bianca even accompanied me down to the train station to get tickets during her break

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andreas P., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience

Anonymous Business - 25/01/2019 AccorHotels certified review
« Pleasant »

More welcome from start to finish

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael H., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience

Johnsmith Business - 25/01/2019 AccorHotels certified review
« Another great stay »

Lovely friendly hotel where the staff make you feel welcome and are very professional

Our hotel has responded to the review
Our hotel has responded to the review

Dear John S., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regards, the Le Club Points, we do apologies, but is all according to Accor policy, which we have to respect. We hope you have received the email sent by the reception staff, where you will find all the information needed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience

D W. Business - 25/01/2019 AccorHotels certified review
« Mr W. »

I have not stayed in your hotel for over two years, but when I did it was very noisey and hot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David W., Thank you for taking the time to tell us about your experience at the Mercure George Hotel Reading. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience

Jason Business - 24/01/2019 AccorHotels certified review
« Little hidden Gem »

As always staying at the hotel, it is a decent standard for a few nights stay. The bar serves a good selection of drinks, and good meals. The rooms are very basic but comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jason B., Thank you for taking the time to tell us about your experience at the Mercure George Hotel Reading. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience

S Business - 24/01/2019 AccorHotels certified review
« Expected more »

Quirky hotel which was lovely however the rooms were quite a let down for a Mercure and had better breakfasts

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samantha H., Thank you for taking the time to tell us about your experience at the Mercure George Hotel Reading. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience

Brad Business - 23/01/2019 AccorHotels certified review
« Overall good »

Friendly staff, clean hotel. Rating would be been higher but had stopped serving food at 10pm and no late night menu

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brad M., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience

Jj Solo - 21/01/2019 AccorHotels certified review
« Excellent Service »

Friendly staff, great room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Soren B., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience

Anonymous Business - 18/01/2019 AccorHotels certified review
« Business traveller »

Room was appalling. It was something from the 80s

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel G., Thank you for taking the time to tell us about your experience at the Mercure George Hotel Reading. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience

Eddie M. Business - 11/01/2019 AccorHotels certified review
« Excellent service, the reason I make it my Noi.1 choice to stay in Reading. »

Very good, a good hotel is key when you are travelling on business. I am now a regular guest and will continue to return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edward M., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will definitely mention about the water pressure to our Maintenance Manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience

Daniel B. Business - 10/01/2019 AccorHotels certified review
« Mediocre »

Nothing was bad but nothing stood out. Very small and noisey room and average food. I expected more from a four star hotel as I have had nicer experiences in 3 stars.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samantha A., Thank you for taking the time to tell us about your experience at the Mercure George Hotel Reading. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience

Anonymous Families - 09/01/2019 AccorHotels certified review

The hotel staff were friendly and helpful but the hotel was tired and the toilet hadn’t been cleaned properly in my room. Breakfast was disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine B., Thank you for taking the time to tell us about your experience at the Mercure George Hotel Reading. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Exeprience

Simon P. Business - 06/01/2019 AccorHotels certified review
« Perfect location and very comfortable »

Old, quirky building, but clean and comfortable. Excellent service from the hotel staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon P., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Exeperience

Isabel Couples - 04/01/2019 AccorHotels certified review
« Lovely »

The staff were amaizng and even upgraded are room for no reason!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Isabel M., We very much appreciate your comments regarding your stay at the Mercure George Hotel Reading. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience

Hindley Solo - 03/01/2019 AccorHotels certified review
« Everything ok »

Everything ok

Anonymous Solo - 30/12/2018 AccorHotels certified review
« Good value for clean comfortable room. Breakfast a health hazard. »

Nice clean room. Really noisy from Main Street outside so wouldn’t suit everyone. Breakfast really disappointing - fridge with yoghurts not even switched on and at under a lamp so milk I was given was off. Fruit not very fresh. Overall sense of not very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura M., Thank you for taking the time to tell us about your experience at the Mercure George Hotel Reading. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 59.00 GBP Non member rate
From 56.05 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates