Hotel - Mercure George Hotel Reading
Mercure Hotel Mercure Hotel

Mercure George Hotel Reading

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3.0/5 592 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 15h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day

Services and practical information

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing  (Nearby)
  • Currency exchange

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours
See all services

Hotel location

Our rooms

  • 76 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Ice machine
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Remote control TV
    • Work desk in all rooms
    • Manual temperature control
    • Web TV
    • Telephone
    • Crib on request
    • Satellite/cable colour TV
    • Coffee/tea making facilities
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.8/5 AccorHotels Rating Based on 1,774 reviews

Our guest reviews for Mercure George Hotel Reading

100% genuine reviews from our guests

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3.0/5 TripAdvisor Rating Based on 592 reviews
AccorHotels certified review
Zed Business - 17/11/2017
« Comfortable room, helpful staff »

Once I had negotiated the various twisted and creaky corridors and staircases, my room was very comfortable. The reception staff were very friendly and helpful.

AccorHotels certified review
Johnsmith Business - 17/11/2017
« Another great stay »

First stay at the hotel normally Novotel. room was clean, comfortable and large. Reception staff were brilliant helpful and friendly. The only issues I found were at meal times. One member of staff at dinner covering bar and restaurant and again at breakfast only one member of staff to take orders, clean up and re stock. Waited over 20 minutes for breakfast on first morning.

AccorHotels certified review
Paul M. Solo - 13/11/2017
« Very nice hotel. »

Nice hotel. Comfy bed, would stay there again.

AccorHotels certified review
Su Solo - 13/11/2017
« Satisfactory place to stay for one night »

Helpful staff on reception. Clean and comfortable room but in need of a lick of paint. I did not appreciate the fire alarm going off at 3am in the morning for no reason!

AccorHotels certified review
David N. Business - 12/11/2017
« disappointing »

Firstly I got booked into a room (301) that was already occupied!! Then was awoken the following morning by housekeeping -despite the "do not disturb" sign being displayed on my door...and then by hotel staff loudly chatting in the courtyard below!!

AccorHotels certified review
Dave Friends - 12/11/2017
« Perfec »

Well priced clean friendly helpful staff and looking to come back soon

AccorHotels certified review
Colin W. Couples - 12/11/2017
« Great 2 day stay »

Been here many times enjoy the hotel and location

AccorHotels certified review
Dan Business - 09/11/2017
« Overpriced, poor facilities and poor value »

A tiny single bed room (the bathroom was bigger than the bedroom!) on a noisy side. The fact ear plugs were provided should have given me a clue. A 20 year old TV that had poor sound, along with a non steam iron, fridge just crammed under the desk but no water provided, very uncomfortable bed.

AccorHotels certified review
Peter Business - 08/11/2017
« Enjoyable short stay »

The stay in reading was enjoyable and relaxing. The Reception staff were great - extremely helpful and kind

AccorHotels certified review
Richard M. H. Business - 07/11/2017
« Satisfactory »

Nice welcome at reception. Room OK, but a bit remote from reception (in the nature of the building). A little disappointed that the TV in my room was not working.

AccorHotels certified review
Anonymous Couples - 07/11/2017

Room was far too warm. Could have been cleaner.

AccorHotels certified review
Gary T. Business - 06/11/2017
« Dreadful - Manager hasn't even had the courtesy to get in touch as receptionist promised - sums the place up »

Awful experience - if you're allocated room 306 refuse it. Around 2230 whilst trying to get to sleep an almighty racket of rhythmic thumping started - this appeared to be coming from under the floor as the floorboards were vibrating. This stopped after about half an hour, and then around 2345 recommenced, waking me up in the process. On complaining to reception, the night porter confirmed that there was somebody else downstairs complaining about the same thing, and that he didn't know what was going on but was trying to contact his Manager. The noise eventually stopped sometime after midnight. I woke around 04:00 - the room was unbearably hot, even though it was cold outside, and there was no heating on in the room. It took me a while to get back to sleep, then lo and behold at around 06:15 the noises started again. A further complaint was telephoned down to reception, the night porter telling me that I should complain to the Duty Manager when I checked out at 09:00. On checking out at 09:30, I was told there wasn't a Duty Manager, and whilst the receptionist took my details and was very apologetic, she said that she would get the Manager to contact me. I am still waiting for the Manager to contact me - I've not even had the courtesy of an acknowledgement of my complaint. I will certainly not be recommending to anybody that they stay at this hotel. I would also appreciate contact from a Manager of Mercure group so that I can discuss the issues, and arrange a full refund.

AccorHotels certified review
Anonymous Business - 05/11/2017

Friendly and helpful reception staff. Comfortable room with all I needed.

TripAdvisor review
Business - 05/11/2017
« Not as advertised on accorhotels.com - not even close:-( »

My worst hotel experience in the last five years:-( A barely average hotel framed as a charming coaching inn on the Accor website. Really very disappointed, a complete waste of money:-( Specifics are hard to manage as almost everything about the room and the hotel itself was wrong (you name it: price, bed, room, breakfast, temperature, bathroom, service delivery ie breakfast hours or bar closing times). Positives: The staff made the best of it and were helpful and friendly. The room and public areas were clean. Am very grumpy indeed and looking at options to find non-Accor accommodations for my next business trip:-(

Our hotel has responded to the review
Our hotel has responded to the review

Hello and thank you for taking the time to let us have your feed back on your recent overnight stay here at the Mercure George Hotel Reading. I was a little disappointed that you had a few issues during your stay and confirm i will address these with the staff concerned.I was pleased you found the staff helpful and friendly I look forward to welcoming you back to the hotel next time you visit the Reading area

AccorHotels certified review
Anonymous Business - 04/11/2017
« Ok. »

The room was very nice but the view was not. I would not mind that except I was next to some sort of ventilation or heating system, perhaps related to the kitchens? The noise was hideous and kept me awake. My key card didn't work properly so it took ages to get the door open. Breakfast was not as described on the menu. The porridge was supposed to come with sliced banana and cinnamon etc. It was nice but it was just a plain bowl of porridge, I think with some honey in. No banana etc. I would have said something but the lady serving seemed pretty stressed. I wanted to like the place but was pretty disappointed overall, I'm afraid.

AccorHotels certified review
Evets Families - 03/11/2017
« Okay once we requested to move rooms »

The first room was very hot, old and noisy

AccorHotels certified review
Anonymous Business - 03/11/2017
« Pleasant but very hot at night. »

All of the staff were very pleasant and helpful on arrival and throughout my stay. On getting into my room I found the temperature to be much too hot and as the window wouldn't open very much, the fan provided didn't really help at all. This was the same on both nights I stayed which was disappointing as the bed was extremely comfy and I would have slept very well if the room was cooler. A positive of the room was that the bathroom was very clean and spacious, with the toiletries provided being a nice touch. The variety of continental breakfast options was good and I enjoyed croissants and cereal each morning. I didn't have a cooked breakfast during my stay. Overall the stay was pleasant but would have scored higher had the bedroom not been so difficult to cool down.

AccorHotels certified review
Dug F. Business - 03/11/2017
« Massive disappointment and pissed off with Accor Hotels »

While the staff at the George where OK and facilities were clean, there was pretty much nothing right with my stay (room, breakfast, services, chocolate, water, bathroom, temperature) the George is AWFUL:-( But what really made me angry was the description on the Accor website. I was expecting to treat myself in an interesting, quirky, charming old-word coaching inn (you know, low beams and brass fireplace surrounds etc) and was happy to pay a little extra. What I got was garbage:-( This hotel needs a root-and-branch restructure of both services and infrastructure. You should be ashamed of advertising it the way you do:-(

AccorHotels certified review
Anonymous Business - 03/11/2017
« average »

there is a bed in the room and there is Internet Access, that is all that is required for business visit. The curtains do not close, the TV does not work properly and the Hotel is noisy. All this is fine for 1 or 2 nights, not more. Taking a shower in a bath tub is becoming dangerous and quite outdated. Just a shower would be better.

AccorHotels certified review
Joseph Business - 03/11/2017
« Good hotel, excellent service »

Excellent service, friendly staff. TV in room 322 is old, needs to be upgraded to HD Cooked breakfast quality is OK (not great)

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