Hotel - Mercure Tyumen Center
Mercure Hotel Mercure Hotel

Mercure Tyumen Center

4.5/5 266 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 1,000  RUB
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The hotel has 192 rooms, offering guests a choice between Standard, Deluxe and Privilege Rooms, or Suites. All rooms feature a modern design. The hotel offers 24-hour room service, WiFi, hairdryer, safe, TV, toiletries, and tea/coffee-making facilities.

  • 192 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 5 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

d
4.7/5 AccorHotels Rating 2,142 reviews

Our guest reviews for Mercure Tyumen Center

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 266 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
K. R. Solo - 11/07/2018 AccorHotels certified review

Excellent service and very good foods .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your recent stay at the Mercure Tyumen Center hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Irina Dushkina Quality Manager h7…

Mark D. Business - 11/07/2018 AccorHotels certified review
« Mercure Tyumen Centre »

A comfortable hotel with good food and good service. The room was comfortable and the air conditioning worked well. The reception staff were friendly and the breakfast was of a good standard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your recent stay at the Mercure Tyumen Center hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would also like to mention that I have passed your comments regarding cooked breakfast to our chef. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irina Dushkina Quality Manager h7…

Alexey Business - 28/06/2018 AccorHotels certified review
« everything was great »

Nice hotel, very good location, friendly staff, tasty breakfast ))

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., We very much appreciate your comments regarding your stay at the Mercure Tyumen Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However I noticed that you rated our loyalty program lower that your general impression on the hotel. I would be grateful to you if you could write me what exactly did not meet your expectations. My e-mail address is h7… Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irina Dushkina Quality Manager h7…

Anonymous Business - 18/06/2018 AccorHotels certified review
« 3 nights in Tyumen »

Pleasant stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your recent stay at the Mercure Tyumen Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I noticed that you rated our breakfast lower than your general impression on the hotel. I would be grateful if you could tell me what exactly did not meet your expectations. My e-mail address is h7… Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irina Dushkina Quality Manager h7…

M. Business - 11/06/2018 AccorHotels certified review

EVERYTHING WAS PERFECT

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Mercure Tyumen Center. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback. We hope to see you again soon. Sincerely, Irina Dushkina Quality Manager h7…

Oleg N. Business - 08/06/2018 AccorHotels certified review
« Highly recommended place to stay »

The score above I rated the hotel is self-explanatory

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., We very much appreciate your comments regarding your stay at the Mercure Tyumen Center. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again very soon. Sincerely, Irina Dushkina Quality Manager h7…

Svetlana Business - 07/05/2018 AccorHotels certified review
« Stay was good. »

I was staying in Mercure Tyumen Center hotel only for 2 nights. Everything was good, apart from the fact, that A/C wasn't working (thus it was quite hot in the room). The issues with A/C has been also reported to the Stuff upon checking-out from the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. N., We very much appreciate your comments regarding your stay at the Mercure Tyumen Center. Let me please give you some explain about A/C in the room. Each room is equipped with central A/C system. During the winter period the air condition works only for heating. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Irina Dushkina Quality Manager e-mail: h7…

Gulzhan U. Business - 06/05/2018 AccorHotels certified review
« well-organized economy class stay »

Everything I needed, I have got in the hotel. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.U., We very much appreciate your comments regarding your stay at the Mercure Tyumen Center. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon! Sincerely, Irina Dushkina Quality Manager h7…

Elshad Y. Business - 21/04/2018 AccorHotels certified review

I enjoyed my stay in Mercure. I was also given a small present because of my birthday. Thank you :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Mercure Tyumen Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However I noticed that you put 80 out of 100 for breakfast and mentioned the quality of food and beverage. I would appreciate if you could write me what exactly did not meet your expectations for me to pass this information to our chef. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irina Dushkina Quality Manager h7…

Jacques B. Business - 04/04/2018 AccorHotels certified review
« Great Manager »

Personal touch

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Mercure Tyumen Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The personal touch you have mentioned is what we aim at serving our guests. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irina Dushkina Quality Manager h7…

Anonymous Business - 23/03/2018 AccorHotels certified review
« Homely »

It was my second stay. I would like to thank your staff for making it comfortable and pleasant. The lady cleaning my room did an exceptional job daily.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for taking the time and sharing your experience with us. We very much appreciate your comments regarding your stay at the Mercure Tyumen Center hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially with our chambermaids. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of the service we provide to our customers. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irina Dushkina Quality Manager h7…

Annika Business - 17/03/2018 AccorHotels certified review
« Nice Hotel »

I was very pleased with the room. The only critisism is that the heater made me feel like I was cooked during the last night. And also there is a funny smell of mud in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R., Thank you for taking the time to tell us about your experience at the Mercure Tyumen Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies. Your comments regarding the heating system and the smell in the room have been passed over to the managers of the departments in charge. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Irina Dushkina Quality Manager h7…

Anton F. Business - 07/02/2018 AccorHotels certified review
« Great, as always »

Receptionist was extremely polite, professional and nice. As I asked before my favourite room was provided. That's pleasure for me. That makes me think you really take care of your guests!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you very much for your warm and hearty comments regarding your recent stay with us. It is always a great pleasure to receive such a positive feedback from our loyal guests. Such words encourage us to strive for more. Thank you again for sharing your experience. I do hope to welcome you back to the Mercure Tyumen Center hotel. Sincerely yours, Irina Dushkina Quality Manager h7…

Juan G. Business - 05/02/2018 AccorHotels certified review
« Excellent service, good location. »

I must highlight the quality of the service in the reception and bar’s staff. Room was excellent and very confortable bed. Located next to a mall and other nearby. Perfect for a business trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your recent stay at the Mercure Tyumen Center hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I noticed that you had not been quite satisfied with the Le Club AccorHotels loyalty program. I would appreciate if you could give me your feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irina Dushkina Quality Manager h7…

Anonymous Business - 24/12/2017 AccorHotels certified review
« AC never worked in this hotel »

In my last few stays in the Mercure is impossible to sleep due to the heat. The AC’s are disabled in the whole hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Noel, Thank you for taking the time to give us the feedback of your recent stay at the Mercure Tyumen Center hotel. I sincerely apologies that your experience did not meet your expectations. I would like to give you some explanations about the air-conditioning system in the room. Each room is equipped with the central air conditioning system. But in winter this system works only for heating while in summer it works for cooling. I apologize for any inconveniences that It may cause and hope for your understanding. Once again I would like to thank you for sharing your feedback with us and I hope to welcome you again at Mercure Tyumen Centre hotel. With best regards, Irina Dushkina Front Office Manager h7…

Anna Business - 23/12/2017 AccorHotels certified review
« Comfortable stay »

the hotel is nice and clean. Staff is friendly and customer-orientated. Breakfast is delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., We very much appreciate your comments regarding your stay at the Mercure Tyumen Center. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon! Sincerely, Irina Dushkina Front Office Manager h7…

E Business - 08/12/2017 AccorHotels certified review

I've stay in Russia, Tyumen hotel. My room was upgrade to semi-lux. Which was pleasant surprise. But in bathroom it was horrible smoke smell both days of my stay, so impression of Mercure bit worsened

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., First of all let me thank you for choosing Mercure Tyumen Centre for your stay in Tyumen. We very appreciate your comments regarding your stay at our hotel! Also let me thank you for the information about a smoke smell in your room. Please, accept our sincere apologies for the situation. I will pass this information to our technical and housekeeping department. I would like to assure you that all our staff do their best to make a stay of all our guests comfortable and memorable. Thank you one more time for your feedback. We will be happy to see you again in Mercure Tyumen Center. Warm regards, Julia Ryabova Deputy Front Office Manager e-mail: h7…

Scott Business - 27/11/2017 AccorHotels certified review

I am so glad your staff speaks English, I will recommend this hotel to my co-workers

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We do appreciate your comments regarding your stay at the Mercure Tyumen Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Nadia Shigaeva Operations Manager e-mail: h7…

Irina C. Business - 18/11/2017 AccorHotels certified review
« Well located hotel »

Good service, clean hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., First of all let me thank you for choosing Mercure Tyumen Centre for your stay in Tyumen. We very appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We are very happy to read your warm comments about the cleanness of our rooms and about the quality of service. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Julia Ryabova Deputy Front Office Manager e-mail: h7…

Anton F. Business - 06/11/2017 AccorHotels certified review
« good room 1208 for me. seriosly »

It may sound strange, but I'd really like to stay in this room 1208 every time when visit Tyumen. There's only wall of next building I see in the window, quiet enough, nothing distracts from work...

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемый г-н Филимонов, Спасибо, что нашли время и поделились своими впечатлениями о пребывании в гостинице Меркюр Тюмень Центр! Мы очень благодарны Вам за высокие оценки нашего отеля и работы в целом. Для нас это отличный стимул работать и развиваться дальше. Что касется Ваших предпочтений, относительно номера, мы внесли их в систему. Будьте уверены, что и в следующий раз мы постараемся приписать для Вас номер 1208 ;) Спасибо еще раз за Ваш отзыв и мы надеемся, что Ваш следующий визит будет столь же приятным, как и этот. С уважением, Надежда Шигаева Операционный менеджер e-mail: h7…

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