Hotel - Mercure Tyumen Center
Mercure Hotel Mercure Hotel

Mercure Tyumen Center

Our hotels AccorHotels
4.5/5 248 reviews
All hotels in Tyumen
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 3900.00 RUB Non member rate
From 3510.00 RUB Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 1,000  RUB
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel has 192 rooms, offering guests a choice between Standard, Deluxe and Privilege Rooms, or Suites. All rooms feature a modern design. The hotel offers 24-hour room service, WiFi, hairdryer, safe, TV, toiletries, and tea/coffee-making facilities.

  • 192 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Crib on request
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 1,775 reviews

Our guest reviews for Mercure Tyumen Center

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 248 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 24/12/2017
« AC never worked in this hotel »

In my last few stays in the Mercure is impossible to sleep due to the heat. The AC’s are disabled in the whole hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Noel, Thank you for taking the time to give us the feedback of your recent stay at the Mercure Tyumen Center hotel. I sincerely apologies that your experience did not meet your expectations. I would like to give you some explanations about the air-conditioning system in the room. Each room is equipped with the central air conditioning system. But in winter this system works only for heating while in summer it works for cooling. I apologize for any inconveniences that It may cause and hope for your understanding. Once again I would like to thank you for sharing your feedback with us and I hope to welcome you again at Mercure Tyumen Centre hotel. With best regards, Irina Dushkina Front Office Manager h7…

AccorHotels certified review
Anna Business - 23/12/2017
« Comfortable stay »

the hotel is nice and clean. Staff is friendly and customer-orientated. Breakfast is delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., We very much appreciate your comments regarding your stay at the Mercure Tyumen Center. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon! Sincerely, Irina Dushkina Front Office Manager h7…

AccorHotels certified review
E Business - 08/12/2017

I've stay in Russia, Tyumen hotel. My room was upgrade to semi-lux. Which was pleasant surprise. But in bathroom it was horrible smoke smell both days of my stay, so impression of Mercure bit worsened

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., First of all let me thank you for choosing Mercure Tyumen Centre for your stay in Tyumen. We very appreciate your comments regarding your stay at our hotel! Also let me thank you for the information about a smoke smell in your room. Please, accept our sincere apologies for the situation. I will pass this information to our technical and housekeeping department. I would like to assure you that all our staff do their best to make a stay of all our guests comfortable and memorable. Thank you one more time for your feedback. We will be happy to see you again in Mercure Tyumen Center. Warm regards, Julia Ryabova Deputy Front Office Manager e-mail: h7…

AccorHotels certified review
Scott Business - 27/11/2017

I am so glad your staff speaks English, I will recommend this hotel to my co-workers

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We do appreciate your comments regarding your stay at the Mercure Tyumen Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Nadia Shigaeva Operations Manager e-mail: h7…

AccorHotels certified review
Irina C. Business - 18/11/2017
« Well located hotel »

Good service, clean hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., First of all let me thank you for choosing Mercure Tyumen Centre for your stay in Tyumen. We very appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We are very happy to read your warm comments about the cleanness of our rooms and about the quality of service. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Julia Ryabova Deputy Front Office Manager e-mail: h7…

AccorHotels certified review
Anton F. Business - 06/11/2017
« good room 1208 for me. seriosly »

It may sound strange, but I'd really like to stay in this room 1208 every time when visit Tyumen. There's only wall of next building I see in the window, quiet enough, nothing distracts from work...

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемый г-н Филимонов, Спасибо, что нашли время и поделились своими впечатлениями о пребывании в гостинице Меркюр Тюмень Центр! Мы очень благодарны Вам за высокие оценки нашего отеля и работы в целом. Для нас это отличный стимул работать и развиваться дальше. Что касется Ваших предпочтений, относительно номера, мы внесли их в систему. Будьте уверены, что и в следующий раз мы постараемся приписать для Вас номер 1208 ;) Спасибо еще раз за Ваш отзыв и мы надеемся, что Ваш следующий визит будет столь же приятным, как и этот. С уважением, Надежда Шигаева Операционный менеджер e-mail: h7…

AccorHotels certified review
Ekaterina Business - 25/10/2017
« Good for business »

I was twice here on business trips and I should say that service is at high quality. Rooms are clean, staff is friendly. Safe and sound. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. G., First of all let me thank you for choosing Mercure Tyumen Centre for your stay in Tyumen. We very appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We are very happy to read your warm comments about our rooms and about our stuff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Julia Ryabova Deputy Front Office Manager e-mail: h7…

AccorHotels certified review
B. H. Business - 22/10/2017
« Great hotel & Location »

Nice hotel and good rooms. Central location. Internet was not easy to connect to.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., First of all let me thank you for choosing Mercure Tyumen Centre for your stay in Tyumen. We very appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also let me thank you for the information about the Internet connection. Indeed, the hotel has just changed the process of granting internet access to our guests. We had to change it to be compliant with the Russian legislation. So, this new system asks for a guest’s phone number to grant Internet access. Please, accept our sincere apologies for the inconveniences caused. But I would like to assure you that the reception staff are always ready to assist guests with getting Internet access. Now when you connect to the Internet you enter your room number and the access code is sent to the Reception via e-mail. Reception staff give you this code and you get the Internet access. I would like one again assure you that all our staff do their best to make a stay of all our guests comfortable and memorable! We will be very glad to welcome you back at our hotel! Warm regards, Julia Ryabova Deputy Front Office Manager e-mail: h7…

AccorHotels certified review
Timur Business - 16/09/2017
« Mercure »

The hotel is perfect. The services face to face are fine. But there was no housekeeping even that I left my room at 8.45 am

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемый г-н Ишмеев, Спасибо, что нашли время и поделились своими впечатлениями о пребывании в гостинице Меркюр Тюмень Центр! Мы очень благодарны Вам за высокие оценки нашего отеля и работы в целом. Для нас это отличный стимул работать и развиваться дальше. Г-н Ишмеев, если несложно, опишите, пожалуйста, вкратце ситуацию с уборкой номера. Если я правильно Вас поняла, то Ваш номер не был убран на следующий день после заезда. Хотелось бы чуть больше подробностей, чтобы детально разобраться в ситуации и принять меры. Также я вижу, что оценки за wi-fi и завтрак тоже оказались невысокими. Если у Вас есть время, напишите в двух словах что именно не соответствовало Вашим ожиданиям. Моя почта h7… Мы очень много времени уделяем работе с отзывами и Ваши комментарии будут очень полезны для нас. Спасибо еще раз за Ваш отзыв и мы надеемся, что Ваш следующий визит будет столь же приятным, как и этот. С уважением, Надежда Шигаева Операционный менеджер e-mail: h7…

AccorHotels certified review
Askhat Business - 21/08/2017
« Good experience »

Everything was good and efficient, breakfast was alittle weak but overall acceptable. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Mercure Tyumen Center. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I also turned my attention to your low rating to breakfast. I will be much appreciated to you if you write what exactly did not meet your expectations. My email: h7… Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Irina Dushkina Front Office Manager email: h7…

AccorHotels certified review
Elmar G. Business - 07/08/2017
« A Pleasant Business Trip »

The level of service was highly satisfactory. All was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. With best regards, Irina Dushkina Front Office Manager email: h7…

AccorHotels certified review
Khuraman Business - 03/08/2017
« Nice location and nice hotel »

The hotel was very nice, the staff was friendly and helpful. The breakfast was amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. With best rgards, Irina Dushkina Front Office Manager email: h7…

AccorHotels certified review
Arasan Business - 01/08/2017

Good hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.I., Thank you for making the time to share your stay experience at the Mercure Tyumen Center! We are grateful to you for your high opinion on our hotel! I also turned my attention to your low rating to overall quality of accommodation; lunch/dinner experience I will be much appreciated to you if you write what exactly did not meet your expectations. My email: h7… Thank you so much again for the feedback! We hope your next stay at Mercure Tyumen Center will be more enjoyable. With best regards, Irina Dushkina Front Office Manager

AccorHotels certified review
Michael Business - 09/07/2017
« Good hotel overall, but service is very soviet-style »

Hotel is new and nice all around, but service can be much better. I was refused to put a lunch charge on my room, as "I didn't provide a deposit for lunches". I assume hotel personnel was thinking that I will run away without paying my bills. And i provided my card details twice - once on a website, and second time during check-in, so hotel definitely had my credit card details for any extra charges. also, I was asked to pay the whole stay upfront, or at least one night. No hotels in Russia are using this pre-payment deposit system anymore. I was really surprised to see this attitude in international hotel chain. During my stay I learned that new Hilton hotel was opened recently in Tyumen, so I probably stay there next time.

AccorHotels certified review
Eddy A. Business - 07/06/2017
« EXCELENTE »

EXCELENTE ATENCION

AccorHotels certified review
Leonid T. Business - 23/05/2017
« Good modern hotel in the center of Tyumen. Close distance to all business offices. wide range of additional services. »

Nothing bad. The positive impressions only!

AccorHotels certified review
Abdulali A. Business - 21/05/2017
« Outstanding experience by staying with Mercure Tyumen. »

Dear Mercure rep, I was impressed the with quality of the Hotel interior as well as service provided. It's important to mention that you have extremely well trained and polite stuff and they are ready all the time for any customer concern or request. Room service, restaurant food quality and serving are outstanding. I will certainly recommend your hotel in my working environment. Mercure Tyumen is the hotel where I am planning to stay next Tyumen visit in June. Well done! Abdulali A. Schlumberger

AccorHotels certified review
Anonymous Business - 16/04/2017

Just perfect

AccorHotels certified review
Anonymous Business - 19/03/2017

Breakfast was not so good. Add more variety of fish, for example

AccorHotels certified review
Anonymous Business - 06/03/2017

No heat in the Room. it was cold in the room for 3 nights. Did not like the view from the room 1012, I have a Yellow wall in fron of me, felt closed in, I thought you give Le Club Members a better choice of rooms, so we can come back to your hotel

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 3900.00 RUB Non member rate
From 3510.00 RUB Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
See rates