ibis Yerevan Center Hotel 3 stars

TripAdvisor rating 4.5/5 380 reviews
ibis Yerevan Center
See on a map
+ 17 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Premium location in city center, on the main pedestrian shopping street.

  • Brand new hotel, open since December 2016.

  • Non-smoking hotel.

  • All needed facilities: restaurant with summer terrace, 24/7 bar and free parking for guests.

  • 7 meeting rooms fully-equipped, with daylight and fast free Wi-Fi internet.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • ZVARTNOTS INTERNATIONAL AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Ironing room
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 8 meeting room(s)

Hotel location

ibis Yerevan Center

Northern Avenue 5/1
0001
yerevan
armenia

Tel: +37410595959

Fax: (+374)10595917

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    ZVARTNOTS INTERNATIONAL AIRPORT At 12km / 7 miles - Shuttle paying

  • By train

    YEREVAN STATION At 3km / 1 miles

GPS :40.181252, 44.515333

Our accommodations

Premium room with one double bed

  • Max. number of persons: ‌2
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 16
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Standard Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 16
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Premium room with two single beds and a bathroom with shower cabin.

  • Max. number of persons: ‌2
  • Area: From 16
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

Offering innovative and varied cuisine to satisfy all your cravings, whether it be for something sweet, savory...or both! Take a culinary journey in our ibis Kitchen restaurant. Open 7 days a week, from noon to 11:00pm.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of the day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 110 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
ibis Yerevan Center

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

1,753 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

380 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very good but could be improved

Customer review rating 4.6/5

Ramin Y. Business - 11/06/2019 AccorHotels certified review

The issue is the TV service. It is flaky. Loses signal. Also the room phone is hard to read the numbers and can't be moved at all. The elevator is still having issues and sometimes decided to ignore the selection of first floor and shoots up to 11th for no reason. The staff are awesome and very helpful and friendly. Specially Lielet who runs the breakfast. She is fantastic.

Customer review rating 4.6/5

Anonymous Business - 11/06/2019 AccorHotels certified review

Very nice stay. Rooms are a bit small, but I understand they are typical Ibis rooms. Staff was wonderful, very friendly and helpful. They get an A+ in my book. Suggestions: please provide washcloths. It is weird only having a towel. Also, please provide lotion; most hotels do. Otherwise, very nice stay.

Dear Valerie R., We very much appreciate your comments regarding your stay at the ibis Yerevan Center. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Dear Valerie, towels are provided according to the standards of ibis hotels, in case you need more you can ask our team members from housekeeping or reception to provide you with extra ones. Dear Valerie, the ibis brand refers to the economic hotel class. Our services fully comply with international standards 3 *. In order to provide the best value for price, we do not offer extra amenities that would impact uselessly on the price of the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Assistant, Seda Chakhoyan

Good

Customer review rating 4.6/5

Anahit Families - 11/06/2019 AccorHotels certified review

The hotel is average it is at great location so we overlooked the fact that it has very small rooms and they don't supply anything, like soap, shampoo etc, even towels are limited

Dear Mkrtich, We very much appreciate your comments regarding your stay at the ibis Yerevan Center. It is always a pleasure to receive feedback. We are sure that feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Dear Mkrtich, We are very sorry that you didn’t met your expectations at our hotel. Let me bring you my sincere apologies. The ibis brand refers to the economic hotel class. Our services fully comply with international standards 3 *. We do not claim ourselves a 4 * hotel. In order to provide the best value for price, we do not offer extra amenities that would impact uselessly on the price of the room. If our guest needs more towels, they are provided by our team members by guest's request. We want to inform you that we have a new service ibis Premium Room which includes kettle in the room, bathroom amenities, bathrobe and extra towels. Once again, thank you very much for your feedback! We hope that you will give us a chance to welcome you again! Sincerely, GM Assistant, Seda Chakhoyan

Excellent

Customer review rating 4.6/5

Baktygul Business - 10/06/2019 AccorHotels certified review

Very well

Dear Baktigul S., We very much appreciate your comments regarding your stay at the ibis Yerevan Center. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Assistant, Seda Chkahoyan

A Rude Hotel that has NOT a Clue About Customer Satisfaction.

Customer review rating 4.6/5

Gianfranco C. (. C. C. Business - 08/06/2019 AccorHotels certified review

The rooms are very small for being "Premium". I can only imagine how deplorably tinny will be the size or layout of a standard room. It is very hard to move around. Additionally the windows are not sound proof and the hotel is located on an impossible to park area. Long traffic jams within the hotel tinny street, etc, etc. (Remember I was on a Premium room?) But this is not the worst part as you can say bad interiors management and exteriors impossible to manage. The worst part comes now: We were in Yerevan as we were hosted by a reputable and very important Armenian company as their Premium Hospitality Consultants and they paid for our sty in this property. So on the second day of our stay we needed a bottle of water as we were thirsty. We were at the reception and we kindly asked the front office associate named: Ms. Zara to provide us with one small bottle of water and charge it to the room. To what she replied and I quote: "You are not allowed to have the water as you are on a Simple room and you have no security deposit" to what I responded: Sorry I believe this is the wrong information as we are on a Premium Room and the company who brought us here is paying for everything. She replied saying: I don't care but you have a simple room and can't be done. I proceeded to call the company who brought us to Armenia; whom efficiently called the hotel and apparently talked to the General Manager stating that they were sorry and will call us to apologize and amend the staff's mistake. Longer story short. No one called to apologize or at least leave a note of apology under our door, we never saw the water and nobody care: to the point that Zara every time she saw us gave us a cold shoulder and rolled her eyes. Trust me friends. We have been in rude hotels, but I never expected from an Ibis (Accord) international and standardized brand such a deplorable attitude. I will not recommend this property to anyone, neither book again there when we come back again as we need to stay in Yerevan for over three months straight to open a new restaurant. Definitely that money will go somewhere else and I suggest you put your money somewhere else where you are being treated like a guest and not like an animal. And let me not talk about the restaurant as this is another ball game. All in all the worst place in Yerevan. Armenians are very polite and friendly people whom I appreciate and respect. But this property is definitely NOT an example of that Armenian Good Hospitality I am always used to.

Excellent stay=)

Customer review rating 4.6/5

Max Business - 08/06/2019 AccorHotels certified review

It was an amazing experience in Armenia, such a polite reception=) Well-mannered host.

Dear Maksym, We very much appreciate your comments regarding your stay at the ibis Yerevan Center. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Assistant, Seda Chakhoyan

very pleasant stay

Customer review rating 4.6/5

George Solo - 07/06/2019 AccorHotels certified review

Excellently located in the center, surrounded by restaurants and cafes. The hotel is very convenient, staff friendly, rooms are clean and efficiently furnished. Overall a very pleasant stay.

Dear Natan A., We very much appreciate your comments regarding your stay at the ibis Yerevan Center. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for appreciating location of the hotel, cleanliness and the work of our team members! We hope your next visit will be as pleasant as the previous one. Sincerely, GM Assistant, Seda Chakhoyan

Excellent location

Customer review rating 4.6/5

Alice T. Couples - 06/06/2019 AccorHotels certified review

We were very happy with our stay in Ibis Yerevan ,the staff was very courteous and helpful ,the rooms were nice and clean and most important the location is great walking g distance to most restaurants cafés and attractions

Dear Alis t., We very much appreciate your comments regarding your stay at the ibis Yerevan Center. It is always a pleasure to receive positive feedback.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Assistant, Seda Chkahoyan

A great experience in the heart of Yerevan!

Customer review rating 4.6/5

Maria Business - 05/06/2019 AccorHotels certified review

My stay was very pleasant. The location is ideal, in the heart of city centre and walking distance to shops, monuments, cafes, restaurants. The staff very kind and professional also at the reception and the breakfast. THe room very clean and comfortable and quiet. The breakfast with fresh and tasteful ingredients. Everything was just perfect! I definitely recommend this hotel!

Excellent hotel of medium price

Customer review rating 4.6/5

Vladimir K. Couples - 05/06/2019 AccorHotels certified review

Excellent hotel of medium price, very clean with very helpful personnel and very good food

Just perfect

Customer review rating 4.6/5

Hipolito F. Couples - 04/06/2019 AccorHotels certified review

Kind and gentle staff and very efficient at the same time. Special Thans to Anna Stepanyan the front office mananager.

Customer review rating 4.6/5

Vartan K. Solo - 02/06/2019 AccorHotels certified review

My stay was satisfactory. Staff was professional. I was disappointed to find out the the bathrooms din’t have electrical outlets which caused inconvenience.

Great location and service

Customer review rating 4.6/5

Rafi Couples - 02/06/2019 AccorHotels certified review

Great location, good 3rd floor outside seating. Washroom can use some shelving for toiletries. Overall very happy with the stay.

Sastysfying experience in Yerevan Centre

Customer review rating 4.6/5

Wladek Business - 01/06/2019 AccorHotels certified review

It is IBIS, so all you get is clean, safe, simple but effective experience that is very well executed by nice and helpful staff. You get a clean room, great breakfast, nice bar and a very convenient location. If anything is missing, is a coffee kettle - but that's IBIS again...

Dear Wladyslaw S., We very much appreciate your comments regarding your stay at the ibis Yerevan Center. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Assistant, Seda Chakhoyan

Good to Very Good - Please see comments there is need for improvement

Customer review rating 4.6/5

Karen L. Business - 30/05/2019 AccorHotels certified review

Very clean rooms with helpful friendly staff made me feel at home and safe. However, due to volume of guests using front desk I felt the hotel front desk was understaffed. I found myself waiting longer than should have been to get someone to help me. The staff was helpful when I was able to get someone to help. This is no reflection on staff but hotel management ability to keep a full staff at all times at front desk. I would recommend at least 3 at front desk at all times during the day and peak times. I loved the prime location of this hotel and design. My second complaint is the volume of people standing in front and too close to hotel main front doors smoking cigarettes including hotel staff, security, transportation, guests, and more which pushed a significant amount of cigarette smoke into lobby and bar area. I had a hard time breathing. I enjoyed sitting in the lobby/bar area when I first arrived but as more people arriving and hotel filling up with guests the doors were constantly opening allowing this smoke to come in. I could not breath and be comfortable and would no longer be able to sit at the bar or lobby area. The street is tiny and narrow and the nearby next door cafe smoke and street passers contributed to the smoke. Thirdly, the business center was awful, the worst I experienced at a hotel. The computers would time out in the middle of important emails/research after only 3-5 minutes! Sometimes it would warn you only 5 seconds ahead and when it did warn you at times and you select to continue it would still log you out anyway! Absolutely unacceptable! Please do something about this. This area is supposed to be useful! Stop the timing out even if for security reason. Allow the user to log out when they decide to leave and then erase history. It is the user's responsibility to log off. If there is a reason not to stay at IBIS again I would select these 3 complaints as the reason.

Excellent customer service both at reception and the breakfast room

Customer review rating 4.6/5

Natalie Friends - 30/05/2019 AccorHotels certified review

The staff was courteous and willing to go above and beyond to answer questions and satisfy my needs. The rooms, while small, were very clean. My suggestion would be to have less paper advertisements on the desk and in the bathroom since they leave little space for guest belongings. If necessary, I would include them all in a binder. The hotel location is exceptional. The breakfast was very good and there was ample space for seating on the beautiful terrace.

Dear Natalie, We very much appreciate your comments regarding your stay at the ibis Yerevan Center. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for appreciating the work of our team members and for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Assistant, Seda Chakhoyan

Amazing

Customer review rating 4.6/5

P Business - 27/05/2019 AccorHotels certified review

Extremely helpful and nice staff, good location, good breakfast, all very clean and absolutely no noise from the street

Dear Pierre-Olivier L., We very much appreciate your comments regarding your stay at the ibis Yerevan Center. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for appreciating the work of our team members, location and cleanliness. We hope you had a safe flight back home and we hope to welcome you again, Sincerely, GM Assistant, Seda Chakhoyan

Mrs Kathleen M.

Customer review rating 4.6/5

K M. Solo - 27/05/2019 AccorHotels certified review

Pleasant would have liked tea and coffee facilities in the room staff in Restaurant breakfast area extremely pleasant and helpful evening staff not so much

Dear Kathleen Marie M., We very much appreciate your comments regarding your stay at the ibis Yerevan Center. It is always a pleasure to receive positive feedback. We are sure that feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Dear Kathleen Marie M., we want to inform you that our service Premium Room includes kettle in the room, bathroom amenities, bathrobe and extra towels. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Assistant, Seda Chakhoyan

Online reservation won't work from mobile app and e-site. Staying at the hotel is good, no issues found.

Customer review rating 4.6/5

Alexander Business - 26/05/2019 AccorHotels certified review

Thanks for support to get proper invoice to satisfy national T&L requirements.

Dear Alexander, We very much appreciate your comments regarding your stay at the ibis Yerevan Center. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Assistant, Seda Chakhoyan

Comfortable, Clean,and Close to the City Center

Customer review rating 4.6/5

Maria Friends - 26/05/2019 AccorHotels certified review

The hotel was very close to the city center which made it great for exploring. I also really enjoyed how the lobby had a bar/lounge area. The breakfast buffet was filled with a nice array of options and the staff was very friendly and helpful. Additionally, the rooms were nice and very clean.

Dear Maria, We very much appreciate your comments regarding your stay at the ibis Yerevan Center. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM Assistant, Seda Chakhoyan
Our most recent 20 reviews

In partnership with TripAdvisor