Pullman Shanghai Skyway Hotel 5 stars

TripAdvisor rating 4.0/5 1,486 reviews
Pullman Shanghai Skyway
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+ 22 Services
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Hotel extras

  • Enjoy the convenience of thiscentral Shanghai landmark

  • Gaze over Shanghai from your hotel room.

  • Meetings happen in 17 flexible, fully equipped event spaces

  • Swimming Pool will be temporarily closed for emergency maintenance from July 1st to July 8th .

  • Gym will be temporarily relocated to the B1 level until 15th August 2019

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 16 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Pullman Shanghai Skyway

15 Dapu Road
Huangpu District
200023
shanghai
china

Tel: +862133189988

Fax: (+86)21/53010000

Contact email

Check-in from 14h00

Check out up to 12h00

  • PULLMAN SHANGHAI SKYWAY :   96/43 Da Pu Road

  • PULLMAN SHANGHAI :   9 Da Pu Road

  • PULLMAN SHANGHAI SKYWAY :   4 Lu Ban Road

  • By plane

    HONGQIAO At 20km / 12.43 miles

  • By plane

    HONGQIAO AIRPORT At 13km / 8.08 miles

  • By plane

    HONGQIAO AIRPORT At 20km / 12.43 miles

  • By plane

    PUDONG INTL AIRPORT At 41km / 25.48 miles

  • By plane

    PUDONG INTL AIRPORT At 41km / 25.48 miles

  • By plane

    PVG INT'L AIRPORT At 45km / 27.96 miles

  • By car

    INNER RING ROAD At 0.5km / 0.31 miles

  • By train

    HONGQIAO At 20km / 12.43 miles

  • By train

    SHANGHAI RAILWAY At 6km / 3.73 miles

GPS :31.205011, 121.470294

Currently, close to our hotel

Tianzifang, visit

From 01/01/2018 to 31/12/2019

At 429 m

Shanghai Conservatory of New Music Week Music

From 13/09/2019 to 18/09/2019

At 1.1 km

Discover Heng Sha Island, ecotourism

From 01/01/2018 to 31/12/2019

At 2.6 km

Museum of Contemporary Art Shanghai (MOCA Shanghai), visit

From 01/01/2018 to 31/12/2019

At 2.9 km

Madame Tussauds Waxwork Museum in Shanghai, visit

From 01/01/2018 to 31/12/2019

At 3.3 km

St Ignatius Cathedral (Xújiahuì Tianzhutáng), visit

From 01/01/2018 to 31/12/2019

At 3.6 km

Men's Basketball World Cup

From 31/08/2019 to 15/09/2019

At 3.8 km

Longhua Temple, visit

From 01/01/2018 to 31/12/2019

At 3.8 km

The Buddha Jade Temple, visit

From 01/01/2018 to 31/12/2019

At 4.7 km

Jinjiang Action Park, leisure

From 01/01/2018 to 31/12/2019

At 9.3 km

Our accommodations

Every room and suite provides state-of-the-art technology what you need to stay connected with families and colleagues. The spacious room is well appointed combining comfortable stay, and offers stunning city views.

Superior room with 1 king size bed

  • Max. number of persons: ‌3
  • Area: From 48
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Audio docking station
  • Automatic wake up call(...)

Deluxe Room with 1 king-size bed

  • Max. number of persons: ‌3
  • Area: From 48
  • Views: City side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Audio docking station
  • Automatic wake up call(...)

Executive Room with 1 king bed and club lounge access

  • Max. number of persons: ‌3
  • Area: From 48
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Audio docking station
  • Automatic wake up call(...)

Superior room with 2 single beds

  • Max. number of persons: ‌3
  • Area: From 48
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Audio docking station
  • Automatic wake up call(...)

Deluxe Room with 2 Single beds

  • Max. number of persons: ‌3
  • Area: From 48
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Audio docking station
  • Automatic wake up call(...)

Executive Room with 2 single beds and club lounge access

  • Max. number of persons: ‌3
  • Area: From 48
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Audio docking station
  • Automatic wake up call(...)

Skyway Studio with 1 king bed and club lounge access

  • Max. number of persons: ‌3
  • Area: From 72
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Audio docking station
  • Automatic wake up call(...)

Skyway Deluxe Suite with 1 king bed and club lounge access

  • Max. number of persons: ‌3
  • Area: From 113
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Audio docking station
  • Automatic wake up call(...)

Our restaurants and bars

LAKESIDE CAFE

Type of cuisine: Cafe

Lakeside Café on the ground lobby provides fresh breakfast takeaway, all-day international light meals, French afternoon tea in a relaxing garden setting, Pullman Tapastry menu is also available from noon till 10 PM daily

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HUA FU CHINESE RESTAURANT

Type of cuisine: Regional

Award winning Fu Chinese Restaurant located on the second floor, a contemporary restaurant serving Shanghainese and Cantonese cuisine, with Ipad menu and six private dining rooms. It has got the Best Favorite Restaurant Accolade in 2012.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 19:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GINGEMBRE 15

Type of cuisine: International

Gingembre 15 is a modern and vibrant dining space, its terrace bar is surrounded by a pond and a garden that creates the perfect environment to relax and unwind from the bustling Shanghai metropolis. Its buffet offers over 150 international cuisines.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

05:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EXECUTIVE LOUNGE

Photo non contractuelle / Strictly non binding

Take time to unwind at executive lounge on 52nd top floor with spectacular city views, catch up on your work using free wireless Internet access and enjoy complimentary drinks and snacks in these comfortable havens. Happy hour is available daily.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GINGEMBRE 15 BAR

Photo non contractuelle / Strictly non binding

Gingembre 15 bar features the unique Pullman Vinoteca wine concept, a selection of young and old wines from small selected vintages of the world's best vineyards. Taste the Tapastry menu to overcome the jetlag after a long trip.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 550 m²

  • Maximum capacity: 550 people

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Pullman Shanghai Skyway

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

3,975 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,486 reviews

A hotel that I keep coming back.

Customer review rating 4.6/5

Leo S. Business - 09/07/2019 AccorHotels certified review

Pullman Shanghai Skyway is ideally located in central Shanghai with easy accesses to most the places one wants/needs to go. Hotel accommodation is roomy and cleaning. The staff are always guessing what their guests want for timely assistance. This is the hotel that I am keeping coming back a few times per year.

Dear Mr. L., Greetings from the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the team, I would like to extend our appreciation for taking a time to share your stay experience. I am glad to read that you have enjoyed our convenient location, the room cleanliness and the services provided by our staff. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Sincerely, Joselle Basa Guest Experience Manager

Pleasant time in the best place I was spend

TripAdvisor rating 4.0/5

Road12468161231 Business - 24/06/2019 TripAdvisor review

I just surprised when I came earlier at hotel since my flight arrived at Pudong at 7 AM. I tough I can only do check in and leave my bag at deposit hotel. Surprising me I can came to room earlier before official time, so wonderful. Also when I am entering room I have good view to main street. The place is perfect place east to walking distance to Metro station, shopping mall, restaurant and convenience store. Thank you for all Pullman Team make me enjoyable stay in short time at Shanghai Regards, Agung DC

Dear Road12468161231, Greetings from the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the team, I would like to extend our appreciation for taking a time to share your stay experience. I am glad to read that you have had a wonderful stay special mention are the perfect view from your room and our convenient location. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact med directly on my email: gem@pullmanshanghaiskyway.com . Best regards, Joselle Basa Guest Experience Manager

Great

Customer review rating 4.6/5

Anonymous Business - 21/06/2019 AccorHotels certified review

Always a pleasure to stay at the Pullman Skyway Shanghai because to the location and and great staff services.

Dear Mr. B., Greetings from Pullman Shanghai Skyway. In behalf of the team, I would like to thank you for taking at time to share your stay experience. I am glad to read that you have enjoyed our convenient location and the services provided by our staff special mention in our Executive lounge. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Sincerely, Joselle Basa Guest Experience Manager

No Benefits received

Customer review rating 4.6/5

Luzette M. Couples - 17/06/2019 AccorHotels certified review

very disappointed, couldnt have breakfast in buffet, was overcharged for dinner as our Accor membership discount was not given, no welcome drink voucher received.

Dear Ms. M., My name is Joselle and I am the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the team, I would like to express our sincere apologies if we were not able to meet your expectation and for the inconvenience with the breakfast and the member benefits. Please rest assured that I am personally addressing this matter and will get back to you as soon as possible on your email. We hope that you will give us another chance. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Sincerely, Joselle Basa Guest Experience Manager

Quality hotel experience

Customer review rating 4.6/5

Jay Business - 13/06/2019 AccorHotels certified review

Good clean hotel, attentive breakfast staff, overall very good experience

Dear Mr. R., We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. I am glad to read that you have enjoyed our breakfast, the attentive service and the hotel cleanliness. I will share your feedback with the team. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Sincerely, Joselle Basa Guest Experience Manager

Superb Room with Incredible Lounge

Customer review rating 4.6/5

Yannick Business - 08/06/2019 AccorHotels certified review

Superb Room Suite, thank you for the Upgrade. The lounge at this hotel is really incredible with the amazing view over Shanghai ! Best way to start your day by enjoying the Breakfast from this High Floor lounge. The only down point was that the gym was under renovation and nobody informed me about that. And no alternative solutions were given to guests willing to work out (for example give the possibility for guests to train in another gym near by for free)

Dear Mr. U., My name is Joselle and I am the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the team, I would like to apologize if we were not able to reach your expectation regarding the gym. We do have an alternative such as the jogging path around the hotel which our concierge team may assist on the map explanation and as well as we do have a fitness kit that can be sent to the room upon request. In addition, I would like to thank you for sharing stay experience feedback. I am glad to read that you have enjoyed your room and the breakfast at the Executive lounge which is located at the 52nd floor. I will share your comments to the team. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Sincerely, Joselle Basa Guest Experience Manager

Not that satisfied

Customer review rating 4.6/5

Edward Couples - 06/06/2019 AccorHotels certified review

It took me a long time to use the official APP to complete the booking and I still wait for a long time at the check-in since the reception told me they are still waiting for the full info of my booking...

Dear Mr. S., My name is Joselle and I am the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the team, I sincerely apologize if we were not able to meet your expectation about your arrival in the hotel. Since the booking was made the same day you were supposed to check in so when you arrived the booking haven't appeared yet on our system. We have followed it up with our reservations department in order to ensure that your booking was successfully made. Once again , our sincere apologies if we have made you wait. We are hoping that you will give us another chance. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Sincerely, Joselle Basa Guest Experience Manager

5 days in Shanghai

Customer review rating 4.6/5

Joern Business - 06/06/2019 AccorHotels certified review

It's always a pleasure staying at this hotel. Service is personal and good. This year was especially good because the organisers of one of the conferences I had to attend had decided to move to this "my hotel" as recommended. So in all even better this year.

Dear Mr. H., My name is Joselle and I am the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the team, I would like to extend my sincere appreciation for taking a time to share your stay experience. I am glad to read that you had a great 5 day stay special mention the good personal service. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Sincerely, Joselle Basa Guest Experience Manager

convenient stay

Customer review rating 4.6/5

Giorgio A. Business - 05/06/2019 AccorHotels certified review

I stay at your hotel very frequently (monthly). I find the position strategic.

Dear Mr. A., Greetings from the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the team, I would like to extend our sincere appreciation for taking a time to share your stay experience. I am glad to read that you have enjoyed our strategic location and that you had a convenient stay. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Sincerely, Joselle Basa Guest Experience Manager

Work trip

Customer review rating 4.6/5

Anonymous Business - 03/06/2019 AccorHotels certified review

It is a very good experince. I stay only one night but the service and the room are perfect. I like a lot the pick up service from airport

Dear Mr. Z., Thank you so much for taking a time to share your stay experience. In behalf of the team, I would like to extend our sincere appreciation. I am glad to read that you have enjoyed the room and the services provided by our staff and as well as the pick up hotel car transportation service from the airport to our hotel. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Sincerely, Joselle Basa Guest Experience Manager

Excellent All Around Experience

Customer review rating 4.6/5

Dan D. Business - 03/06/2019 AccorHotels certified review

Perfect location. Closely accessible to business colleague's office, restaurants, shopping, and mass transit.My stay was an excellent experience. Room was clean and spacious. Housekeeping and laundry service was excellent. I included the breakfast option with my room charge. The vast, diverse, and delicious breakfast buffet offering was well worth the additional cost. The staff is exceptional and very accommodating. Will most definitely stay here again.

Dear Mr. D., Thank you so much for taking a time to share your stay experience. In behalf of the team, I would like to extend our sincere appreciation. I am glad to read that you have enjoyed our convenient location, the services provided by our housekeeping team and our facilities and services in general. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Sincerely, Joselle Basa Guest Experience Manager

Very good service from Pullman Team with Outstanding Lounge on Top Floor

TripAdvisor rating 4.0/5

EnjoyTaVie Business - 03/06/2019 TripAdvisor review

Great Stay at Pullman Shanghai Skyway ! The Lounge at this hotel on Top Floor is definitely OutStanding ! The down point of my stay is that nobody aware me that the Gym is not functional at the moment. Therefore this should be definitely mentioned to you guests by respect... And an alternative solution should be provided for people like me who wish to train.

Dear Mr. Yannick, My name is Joselle and I am the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the team, I would like to thank you for taking a time to share your feedback about your stay experience. I am glad to read that you had a great stay special mention our outstanding Executive lounge located at the 52nd floor. I will share your feedback to the team. I would like to apologized if we were not able to meet your expectation regarding the gym. As an alternative we do have a jogging path around the hotel with the jogging map provided by our concierge team or a fitness kit which contains things to train in the room that we could deliver to your room upon request. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: gem@pulmanshanghaiskyway.com . Best regards, Joselle Basa Guest Experience Manager

Slow check-in/check-out

Customer review rating 4.6/5

Sam Business - 28/05/2019 AccorHotels certified review

the membership counter is always busy with other activities than serving members

Dear Mr. T., My name is Joselle and I am the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the team, I would like to apologize if we were not able to meet your expectation regarding the check in. Please rest assured that I am addressing this matter. I would like to inform you that this is not our normal standard and we always try to strive and improve to give each guest a wonderful stay experience. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcome you back in the near future. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Sincerely, Joselle Basa Guest Experience Manager

Mostly very good, except for one incredibly stupid thing

TripAdvisor rating 4.0/5

GoPlaces24286082417 Business - 27/05/2019 TripAdvisor review

I have stayed at this hotel many times and it's mostly fine. But there is one thing that drives me absolutely nuts. The light switch for the bedside lamp also turns on a bright halogen light directly above the bed (which shines directly down in your eyes). There is no way to turn on the bedside lamp separately. Which means the bedside lamp is completely useless for reading in bed, unless maybe you wear sunglasses in bed.

Dear GoPlaces24286082417, My name is Joselle and I am the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the team, I would like to extend our appreciation for taking a time to share your feedback. My sincerest apology if we were not able to meet your expectation regarding the light switch above the bed. Please rest assured that I am addressing this matter. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: gem@pullmanshanghaiskyway.com . Best regards, Joselle Basa Guest Experience Manager

Annoyed

Customer review rating 4.6/5

Panos K. Solo - 16/05/2019 AccorHotels certified review

I stayed at Pullman twice for a total of 6 days in Shanghai. The first time was pleasant, the second time was horrible. I was sick for 3 days and wanted peace in my room, but the staff relentlessly bothered me multiple times a day and disrupted my needed rest. Do not disturb means do not disturb. You do not need to call my room to ask if I need laundry or a tray removed, I can call you. I paid good money to have this nice hotel and relax, but it just ended up being more aggravating than anything. And when I tried to explain this to the manager, he couldn’t understand where I was coming from. I was raised by a travel agent and am no stranger to the hotel service industry, and typically when a complaint is made there is some sort of compensation, but I was offered none. I do not typically do surveys and I especially do no complain about service, but I feel like I just paid your hotel to annoy me for 3 days straight. If you run a 5 star establishment, you should treat your guests as 5 star guests. Dissatisfied.

Dear Mr. K., My name is Joselle and I am the Guest Experience Manager of Pullman Shanghai Skywway. Thank you for taking the time to tell us about your experience at the Pullman Shanghai Skyway. In behalf of the team, I would like to express my sincerest apology regarding the courtesy calls. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are hoping that you will give us another chance. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Sincerely, Joselle Basa Guest Experience Manager

Renovation noise

Customer review rating 4.6/5

Anonymous Business - 10/05/2019 AccorHotels certified review

Overall good but renovation created a lot of noise. One incidence with the house cleaning lady entering the room when I was in the room (with the Do Not Disturb light on but it could have been turned off by accident).

Dear Mrs. D., My name is Joselle and I am the Guest Experience Manager of Pullman Shanghai Skyway. In behalf of the team, I sincerely apologized for the inconvenience regarding the roomrenovation noise and the misunderstanding with the Do not distrurb sign. Once the Room key is removed from the electric button near the hotel entrance, the do not disturb sign will automatically turned off. We are currently doing some renovations in the hotel in order to improve our facilities. Once again, I really do apologize for the inconvenience. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Sincerely, Joselle Basa Guest Experience Manager

Amazing experience

Customer review rating 4.6/5

Jessica Business - 08/05/2019 AccorHotels certified review

Amazing room and unexpected upgrade to the executive floor. Great and helpful staff. Definitely will be back again. Thank you for that amazing stay.

Dear Ms. D., We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. I am glad to read that you have enjoyed the room upgrade and the services provided by our staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcome you back in the near future. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Sincerely, Joselle Basa Guest Experience Manager

Great service, rooms could be more well lit

Customer review rating 4.6/5

Dewei Friends - 05/05/2019 AccorHotels certified review

Impeccable service, especially by the lobby/concierge staff (in particular - Chloe and Jim). Would definitely book another stay if I'm in Shanghai again. The room could be more well lit, it was really dark at night. Toilet was a bit disappointing as the shower drain constantly got flooded and the bath tub wasn't very clean either. Overall quite a great experience, the little flaws didn't really dampen much of our stay.

Dear Ms. S., Thank you for taking the time to tell us about your experience at the Pullman Shanghai Skyway. I am sorry that your experience did not meet your expectation regarding the toilet condition; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are looking forward to welcome you back. It is our hope that you will give us the opportunity to better serve you in the near future. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Sincerely, Joselle Basa Guest Experience Manager

A very enjoyable and comfortable stay.

Customer review rating 4.6/5

Eugene Couples - 03/05/2019 AccorHotels certified review

I thoroughly enjoyed staying at the Pullman Shanghai Skyway. The room was very clean and well maintained, as is the whole hotel. Check in was pleasant and efficient. The staff in the executive lounge were excellent at the their jobs.

Dear Mr. A., Warm Greetings from Pullman Shanghai Skyway. First and foremost, I would like to thank you for choosing to stay with us. It is with great pleasure to have you in our hotel. I am glad to read that you have enjoyed the executive lounge, the room cleanliness and the efficiency of check in. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Sincerely, Joselle Basa Guest Experience Manager

Excellent stay, friendly and welcoming staff, very good location

Customer review rating 4.6/5

Ashnpat Couples - 30/04/2019 AccorHotels certified review

We stayed at this hotel for six nights as part of our visit to China. All the staff were very friendly and welcoming. Roselle, Guest Relations Manager greeted us in person. She had arranged a room in a quiet location on a high floor level as per our request. The hotel offers extensive choices at breakfast time. The location is very good as it is only about 5 minutes walk away from a metro station. We used the metro to visit all the attractions that we wanted to see in Shanghai. Thank you to all the staff at Pullman Shanghai Skyway for making this a memorable stay.

Dear Mr. Modi, Greetings from Pullman Shanghai Skyway. First and foremost, I would like to thank you for choosing to stay with us. It is with great pleasure to have you in our hotel. It is our sincerest gratitude for taking a time to share your stay experience. I am glad to read that you had a wonderful 6 nights in our hotel.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We a re looking forward to welcome you back. If there is something else I may assist you with, please feel free to contact me directly on my email: ge… . Sincerely, Joselle Basa Guest Experience Manager
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