Hotel - Pullman Shanghai Skyway
Pullman Hotel Pullman Hotel

Pullman Shanghai Skyway Hotel

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4.0/5 1,129 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Hammam
  • Babysitting on request

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 16 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Every room and suite provides state-of-the-art technology what you need to stay connected with families and colleagues. The spacious room is well appointed combining comfortable stay, and offers stunning city views.

  • 309 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Wide working desk
    • Direct dial telephone
    • Telephone in bathroom
    • Phone with 2 handsets in room
    • Air-conditionning with individual remote
    • Crib on request
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Nespresso experience offered
    • Minibar
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,498 reviews

Our guest reviews for Pullman Shanghai Skyway

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,129 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Rick (. F. Business - 24/09/2017
« Used to be a good Hotel, not anymore »

I have been staying at Pullman Skyway regularly for almost 10 years but noticed a big decline in almost every area: - it appears that most stuff has now only been there for a short time, not experienced - arrived late (19:20) and just wanted to check into my booked Junior Suite on high floor(48sqm) but was given a King room 2014 only. - went back with all luggage to the reception and they advised that I did not get my booked room but was told it was correct. Fortunately I had a copy of my booking and after a view discussions with back office I was given the only remaining available Suite 1019. - Now already almost 21:00, I went to the Suite, opened a the door and entered a room where it smelled like 20 people just smoked in there 5 minutes ago, disgusting ! - Now a bit upset I went with all luggage down to Reception again, complaint and was advised that it was supposed to be a non smoking room. I wonder who checks this, smoke detectors obviously do not work. Reception assigned me to the now again last Suite on the lowest floor (719). I had enough, took the room and arrived in my room almost 22:00. - The rooms are dated, look 90's style and show their age. This Hotel urgently needs a refurbishment. - The lifts, though 9 of them, most of the time take forever to arrive at your floor. - The Club offer has been further reduced and service is friendly, but again untrained. Don't even know how to make a Gin Tonic. - Now if you want a Taxi, you better plan for a 30 minute wait. For some reason no Taxi wants to stop at the Hotel and even staff cannot wave them in. We noticed this to get worse every year. - On a positive, the breakfast is great, good selection and the head waiter (forgot his name, sorry) is very attentive and professional. Most of the other waiters do not speak English and even ordering a Coffee or Tea can become a problem. I am sad needing to write this negative review but as stated, I have been coming for years and now will think again if I should book this Hotel again. It is not the cheapest and there are newer and better ones around at lower prices. For this price it should be offering better service and interior, not 5 Star in my opinion, and I am a Hotel Architect Designer for 30 years.

AccorHotels certified review
Anonymous Business - 21/09/2017

Satisfied stay, room large and comfortable,staff friendly.

AccorHotels certified review
Anonymous Friends - 20/09/2017
« Average »

Room cleaniness was OK but smell with cigarettes smoke when we checked in, was offered to change to the other room but the same so we remained to the original. One of the staff came to have a spray. Amenities were not replenished daily but housekeeper was helpful Welcome drink was poor, only allowed tea/coffee or soft drink!! Overall nor my unusual Pullman experience however all staff were nice.

AccorHotels certified review
Tim G. Business - 20/09/2017
« Dissapointiong »

The line to check in was long, there was one person on the Accor Members area but she couldn't use the check in computer - she remained there unable to do any check ins so I had to wait in the big line.

AccorHotels certified review
Tammy N. Business - 19/09/2017
« The worst experience ever I had for staying in Pullman. »

The facilities in the room is poor, no stationery box can be found, the lighting is bad, the wardrobe needs repairing badly.......

AccorHotels certified review
Olivier T. Business - 15/09/2017
« Very good »

Very nice welcoming, upgrade provided and very much appreciated. Rooms nice and clean as usual. Nice bedding but one point to improve are the pillows. There are soft huge too big ones or thin and hard ones, should have normal size soft ones which you don't have which is a pity.

TripAdvisor review
Business - 15/09/2017
« Nice hotel, reasonable location, but a little expensive for the location. »

Counter service and breakfast area is excellent and if you are le accord members too. Much better than over at le royal meridian my regular hotel. Good selection of porridge my favourite for biz travel but food quality standard is little lower than le royal meridian perhaps due to difference in pricing but as said pullman location cannot be compared with le royal meridian therefore pullman really need to improve a little more on its food quality to attract biz traveler. One thing really stand out is its excellent front office service and breakfast table area, very homely and attentive. This surpass le royal meridian stabdard. However, the room rates is a little expensive for that kind of location.

TripAdvisor review
Solo travel - 14/09/2017
« Pullman Shanghai Skyway Review »

A good 4-star hotel in reasonably good proximity to the French Concession East and West, especially for the variety of western food outlets at the outdoor mall at Xintiandi and even closer to the must-see Tianzifang market shops, both within walking distance.

AccorHotels certified review
Kaz Business - 11/09/2017
« Smooth and comfortable »

The second time to stay at Pullman Skyway, and I have felt even more comfortable this time than the last time. The staff were professional, cleaning team kept my room clean whilst my stay. Thank you for bringing in the good experience at Shanghai.

AccorHotels certified review
Rodney Business - 11/09/2017
« staff was great »

staff was great the only real complaint would be the money exchange machine, it was very very slow

AccorHotels certified review
Aaron Friends - 09/09/2017
« Overall OK »

The overall experience was ok, but the check out experience was bad.

AccorHotels certified review
Ricky N. Friends - 07/09/2017
« Nice location »

good

AccorHotels certified review
Anonymous Business - 05/09/2017
« the deluxe room is far better than the superior room »

pleasant experience as the staff on duty at check in counter is familiar with me. as a matter of fact, check in counter staff play an important role for the guest experience.

AccorHotels certified review
Anonymous Business - 05/09/2017
« very good »

very good

AccorHotels certified review
Shubham Business - 05/09/2017
« Now very well. Service & Staff not good & not polite »

Room just SO-SO. Staff not polite. No respect given to customers & no special concern given to Accor Gold members. Over All - NOT GOOD.

AccorHotels certified review
Brent B. Business - 05/09/2017
« Too much elevator waiting time. »

Room was comfortable and clean as always. Food was good. Lounge experience was a bit awkward - front desk told us we had access and lounge desk said we would be invoiced (we weren't in the end, but still and awkward conversation). The truly disappointing aspect of this stay was the amount of time spent waiting for elevators, and then how consistently crowded the elevators were - I've never experienced this amount of delay and congestion at any other hotel I have stayed at. It will make me rethink The Pullman Shanghai Skyway as my go-to hotel for Shanghai.

TripAdvisor review
Business - 03/09/2017
« Still good »

As usual we stayed at the Skyway whilst in Shanghai. The Staff are very attentive and check in was simple. The Club Floor is very good and the Happy Hour was great way to unwind. Concierge was very helpful and the location is fun in the evenings. However why did you close the garden bar????? You have a magnificent courtyard in the heart of Shanghai and now we can't have a drink in it. Please have a rethink with this. Otherwise everything else was fine and I still think you have the best breakfast!

AccorHotels certified review
Edmund Business - 19/08/2017
« Nice just like home »

I am a old timer at Skyway Pullman and am very satisfied with all aspect of the services. The experience of the staff addressing me as Mr. T. is nice feeling just like Shangri-La. I salute the service staff on this level of customer satisfaction. The chamber staff are very attentive and cheerful great work attitudes.

AccorHotels certified review
Anonymous Friends - 17/08/2017
« good value »

great location for pullman. modern,clean,large rooms,good wifi in room,king room bed , very friendly staff . the staff both at the front desk and the restaurant is friendly

AccorHotels certified review
Anonymous Business - 17/08/2017
« Great hotel,Good service »

I have a nice trip in shanghai from this hotel,good location near the subway and shopping center. Good serive from Concierge,the staff take the initiative and say hello to me,also lead me to the front desk for check in.Look forward to stay here at next time.

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