Hotel - Pullman Shanghai Skyway
Pullman Hotel Pullman Hotel

Pullman Shanghai Skyway Hotel

4.0/5 1,306 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air-conditionning with individual remote
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 16 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Every room and suite provides state-of-the-art technology what you need to stay connected with families and colleagues. The spacious room is well appointed combining comfortable stay, and offers stunning city views.

  • 329 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Wide working desk
    • Direct dial telephone
    • Telephone in bathroom
    • Phone with 2 handsets in room
    • Air-conditionning with individual remote
    • Baby bed
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Nespresso experience offered
    • Minibar
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 3,424 reviews

Our guest reviews for Pullman Shanghai Skyway

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,306 reviews
Camper34675557635 Couples - 12/12/2018 TripAdvisor review
« Air Conditioning »

he temperature was set at 24 degrees in the room and couldn't be changed. (plus you couldn't open the windows) The room was to hot and it was almost impossible to sleep. We were told that the temperature is set Centrally and can't be changed. When we came back to stay at the hotel a week later we had a Junior Suite and there was a temperature control monitor in the room (set at 20 degrees) which could be changed up and down. 20 degrees was about right and we didn't need to change it. I would be reluctant to book a normal room here again, which is a shame as the hotel is in a good location.

Dipesh B. Solo - 11/12/2018 AccorHotels certified review
« Dipesh B. »

Good

Mohamad R. Business - 11/12/2018 AccorHotels certified review
« Wonderful »

I did not face any problem and the staff are helpful.

B. Business - 10/12/2018 AccorHotels certified review
« Wonderful stay in a very central location »

Confortable room, outstanding breakfast, convenient location, friendly & professional staff.

Hans F. Business - 10/12/2018 AccorHotels certified review
« Could not be better »

This was my third or 4th stay in the Shanghai Pullman Skyway, it was a pleasant experience all the way from checking in to leaving. The rooms have been impeccably clean and comfortable each time, and the breakfast buffet offers a broad variety of authentic Chinese and Western food. The Executive Lounge was used for a business meeting, so there is nothing that I would find lacking. I had booked an early check-in and whilst the room was not quite ready, this did not diminish the overall positive experience. I will definitely come back.

Bahadir A. Business - 09/12/2018 AccorHotels certified review
« Wonderful »

Veryting was good. I just asked reception to register my stay to my accor hotel account but she sold me that its not possible, I must book the room direct from hotel website.. This is nitbfair or true.. I stay in according hotel but I make booking from an agent who take cares if my all plan. Whey I can not comment any point ? Please help to correct that issue. Otherwise I will cancel that account and not book any room from accor. Thanks.

Dimitris Business - 06/12/2018 AccorHotels certified review
« Like every time the people made the difference »

Pullman is conveniently located, with good facilities, clean and comfortable. What makes the difference is the way the management and staff treat you. Better than in any other Hotel I have stayed

Anonymous Business - 28/11/2018 AccorHotels certified review

Great stay, upgrade

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anonymous, We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Weissauer Guest Experience Manager

Anonymous Business - 27/11/2018 AccorHotels certified review

Good to stay, always come back

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Anonymous: 感谢惠赐有关下榻 Pullman Shanghai Skyway 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Florian Weissauer Guest Experience Manager

Anonymous Business - 26/11/2018 AccorHotels certified review

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anonymous, We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Weissauer Guest Experience Manager

Champions D. M. Business - 19/11/2018 AccorHotels certified review
« Wonderful stay »

Thanks to the kindness of the staff. Good c/i & c/o experience with Ada and one trainee, great f&b thanks to Chef Marko. Looking forward to come back soon. Special mention to Christina, Oliver and their team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Champions du M., We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. It is always a pleasure to receive positive feedback. I will share your comments with our team and the staff that you have mentioned in particular. It is always of great encouragement for us to hear you were satisfied with your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Weissauer Guest Experience Manager

Shiren D. Business - 17/11/2018 AccorHotels certified review

excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shiren D., We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Weissauer Guest Experience Manager

A. J. Business - 15/11/2018 AccorHotels certified review
« Outstanding »

Great hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Dear J. A., We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. It is always a pleasure to receive positive feedback and it was great to have you with us during your visit to Shanghai. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Weissauer Guest Experience Manager

Martin P. Business - 15/11/2018 AccorHotels certified review
« Much Improved! »

A nice comfortable hotel with a homely feel. Executive lounge really good. Staff throughout very welcoming and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin P., We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. It is always a pleasure to receive positive feedback and we are delighted to hear that you are recognizing positive changes in our performance. We will share your comments with our team and keep up the good spirit for further improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Weissauer Guest Experience Manager

Anthony L. Business - 11/11/2018 AccorHotels certified review
« Ok experience for business »

Staff are not very flexible, trainees were greeting Accor members. My company booked for 2nights and I extended by 1 more. Staff was inexperienced when check in and I need to check again during the stay to make sure I don't have to change rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony L., We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. Firstly thank you for your positive feedback, however we do notice the challenge you have faced during your stay and I would like to thank you for highlighting it to us. We will install a enhanced training for this and use your matter as a case study to better train our trainees and new staff. I still hope you will give us another chance soon and we can show you our improvements. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Weissauer Guest Experience Manager

Mac S. Business - 10/11/2018 AccorHotels certified review
« pleasant stay »

pleasant stay, great and convenient location. recommend

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mac S, We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. It is always a pleasure to receive positive feedback and to know that you felt satisfied during your stay. Indeed our location is very convenient and we hope you will choose our hotel again. If there is anything we can do to make your stay even better please do let me know any time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Weissauer Guest Experience Manager

Cam T. Business - 07/11/2018 AccorHotels certified review
« Very nice - staff is very professional »

super - love the location and the staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cam T., We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. We are always delighted to host oyu and your company for your meetings and conferences and it is simply great to hear that you are enjoying your stays with us. We will do our very best to continue our services for you in 2019 and hope to see you again soon! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Weissauer Guest Experience Manager

Rolf Business - 06/11/2018 AccorHotels certified review
« Perfect Arrangements and good room »

Enjoyed Evers Minute, Perfect service and very friendly persons in Lobby, cleaning area and Service areas

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rolf, We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. It is simply wonderful to get such positive feedback and I will share your comments with all my coworkers as it will be source of great encouragement to them. It was also a pleasure for us to have you staying here again and we cannot wait for your next visit! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Weissauer Guest Experience Manager

Albert Business - 23/10/2018 AccorHotels certified review

There's cockroaches inside the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Albert, We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. I deeply apologize for the atypical experience you had with us this time. Despite the fact that we do have regular and requent checks and pest control conducted in all our rooms you can be assured that we will investigate in your case to verify the reasons and take appropriate measures. Thank you again for sharing your experience and we hope you will give us another chance to serve you better next time. Sincerely, Florian Weissauer Guest Experience Manager

Business - 22/10/2018 TripAdvisor review
« Great location, great hotel »

This hotel is just a block from the metro (Line 9, Dapuqiao Station), and two blocks from the Tianzifang Night Market, and easy access to so much more. It's a great place to use as your base while exploring Shanghai. Plentiful room service menu (which is great with jetlag), and multiple dining options in the building as well as numerous in the surrounding areas.

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