Hotel - Pullman Shanghai Skyway
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Pullman Hotel

Pullman Shanghai Skyway Hotel

15 Dapu Road  Huangpu District 
200023  SHANGHAI
CHINA

1,091 reviews
TripAdvisor Rating Based on 1,091 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Hammam

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Hammam
  • Babysitting on request

Catering

  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 16 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Every room and suite provides state-of-the-art technology what you need to stay connected with families and colleagues. The spacious room is well appointed combining comfortable stay, and offers stunning city views.

  • 309 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Wide working desk
    • Direct dial telephone
    • Telephone in bathroom
    • Phone with 2 handsets in room
    • Air-conditionning with individual remote
    • Crib on request
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Nespresso experience offered
    • Minibar
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,337 reviews

Our guest reviews for Pullman Shanghai Skyway

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,091 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Nelson C. Business - 21/07/2017
« Managing Director »

Convenient location, comfort and tidy. A bit obsoleted on the room facilities and decoration. Overall is satisfied.

TripAdvisor review
Business - 21/07/2017
« Good location »

front desk seams to be very busy, not enough qualified staff, safe box in the room was not working. service in coffee shop was qualified. new elevator regulation seams to bring longer waiting times for using the elevator

AccorHotels certified review
S. I. Couples - 20/07/2017
« Not the service of an international 5star hotel »

-No open & warm welcome - Bad English of the staff! At an international hotel, English is THE must! Check-In was ok, but the concierge-service sometimes didn't understand anything in English! - Taxi Service--> bad! At the warm temperatures, the well dressed quest should be able to wait inside. - unfriendly check-out and the baggage wasn't moved to the car by the staff -Elevators sometimes took more than 10 min to arrive - Room was good & clean, but more a 4star than a 5star standard! -Fitness: old equipment, and not always on the right place (weights) -Pool and vestiaires not clean enough for a 5star hotel and too small We were reallt disappointed by the hotel because we could have had a better 4 star hotel than the Pullman Skyway for a better price level

AccorHotels certified review
Philippe G. Business - 11/07/2017
« Disappointed »

I'm a Platinum member of Accor and do know the high quality standard of Pullman Hotels but this one was really not at the expected level.

AccorHotels certified review
Fendy Families - 11/07/2017
« Location is good and Room is spacious »

The location is near metro station (5 mins) and room is spacious. recommended for those who is on business trip or leisure be it alone or with groups.

AccorHotels certified review
Matthias Families - 09/07/2017
« Great atmosphere, great location »

Excellent hotel: reliably good service, friendly personnel and spacious, clean rooms. We'll return as soon as we can!

AccorHotels certified review
Frank D. S. Solo - 06/07/2017
« Stable 5 star quality »

I stayed already 5-6 times. I got each time the same good service and high quality of the room. Only minor elements were not OK (Like umbrella broken, iron table broken, bathroom curtain not working)

AccorHotels certified review
Cyril T. Business - 06/07/2017
« If not for the location which is convenient, I would have probably chosen to stay with another hotel. »

The front desk service was reasonable although there was still room for improvement. The food quality was not up to expectation for a hotel at that star rating but the coffee was not bad. Services in the Cafe were not acceptable at all. The room was in need of refurbishment badly. In fact, the drainage in shower room was blocked causing the whole bathroom being flooded. I certainly would not say it was an enjoyment to stay in this hotel. At best, it was a place to sleep with a comfortable bed.

AccorHotels certified review
Jasmine Business - 04/07/2017
« Not as expected »

Hotel was having renovations and my rest was disrupted. Room was too dim(Not enough lights) and the LED lights at the coffee corner was not appropriate. Lights should be from above instead from the table upwards. Only good thing was the toilet. I wouldn't have chosen this location should I know that the hotel was under renovations and could have chosen Sofitel which I had a great experience in Macau.

AccorHotels certified review
Anonymous Business - 26/06/2017

Hardware could be improved more especially in rooms. Wifi have some issues, not stable. Service improved overall.

AccorHotels certified review
Marco Business - 22/06/2017
« Nice business hotel with good service »

Good hotel at nice location. Hotel rooms are good with decent beds. Downside is the lounge on top floor. It isnog frequently used and doesn't have the atmosphere to go there. That is really a pity and shoiuld be improved.

AccorHotels certified review
Hao C. Couples - 21/06/2017
« The service can be better for the frequest customer。 »

For the Silver membership customer, the hotel should provide few additional service sich as news paper, fruits and two bottles of water in the room were no enough。

TripAdvisor review
Business - 14/06/2017
« Great hotel with good service level »

Very nice hotel centrally located in Shanghai. Easy access with metro system and taxis available at the entrance. Rooms are good and spacious (got a small suite). Breakfast downstairs is good quality and as expected. Breakfast at the executive lounge at top floor was not so good as very limited choice. Wifi was ok, but not very fast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marco o, Thank you for sharing with us and the traveler's community your experience! We are glad that you enjoyed your stay, comments like this inspires us all to strive better in providing service to our guests! Our executive lounge breakfast variety is not that vast compared to our all day dining restaurant, in which guests having access to our executive lounge may also enjoy their breakfast there. On your next stay you could have a try! We look forward to welcome you back! Thank you again for your review! Best regards, Florian Weissauer Guest Experience Manager gem@pullmanshanghaiskyway.com

AccorHotels certified review
Chul H. J. Business - 13/06/2017
« Skyway »

I was very good time on there And very good service Thank you so much of you

AccorHotels certified review
Robert A. D. M. Families - 12/06/2017

Overall the room was very comfortable and clean. I would give a higher rating but we experienced theft of a pair of Jimmy choo women's sandals from the room. The shoes were left in the floor Sunday evening May 28 and went missing upon checkout. Other than my spouse and me there was no one in the room besides the Pullman staff.

AccorHotels certified review
Alexander Business - 12/06/2017
« Clean and proper equipped place to stay »

It's okay to stay, clean and tidy. Service is good, but English is not good enough, especially the one who is answering room service calls. Sometimes shower gel is missing, sometimes coffee capsule is not refilled, but mostly I am satisfied. As a business trip, my stay is properly supported. Access to executive lounge is essential to me, I could have a getaway within my hotel, for a phone call or simply a drink. Some signs and menus in English are idiotic, better to take a look. Windows are dirty from outside. BBC News is missing, which is essential to business stay like mine. Food choice from Room Service is too limited. For breakfast on B/F, the one who welcomes me only concerns which room I am staying, but never bring me to my table. This is definitely a bad mark.

AccorHotels certified review
Mahabaleshwara A. Business - 10/06/2017
« Extreme hospitality by all staffs »

It was really pleasure to be with the Pullman shanghai hotel. I liked the food though i am pure vegitarian (no fish, no chicken,..). Rooms were were good and well maintained. Staffs were polite. I liked the jim, swimming pool, fast lifts, wow. I would like hotel to take few points: i stayed in 1921 room, where there was issue with the weighing machine, it was not working, on repeated requests it was not replaced but tried by the staffs to repair/correct it but only when they were present, when they gone out of hte room, it was back to same problem. I requests for more english channels for outside guests. It was sad to see that google/FB was not allowed in china.

AccorHotels certified review
Xsingapore Business - 08/06/2017
« Good location, comfortable and convenient. Great breakfast. »

This was my first time at this hotel. It fulfils the Pullman standards very well, and I was especially impressed by the breakfast - in variety and service. The location is very good - close to a very vibrant area, and to an underground line that will take you to most of the tourist or business locations quickly and efficiently.

AccorHotels certified review
Amelia Couples - 08/06/2017
« Satisfied »

Generally happy with the room, although the bedsheets felt scratchy on the first day and was better by the second. Service at the lounge and concierge was good. However I did not get my free pressing of one garment that came with the room because the laundry people didn't come at all for half a day even after I pressed the Laundry service button.

AccorHotels certified review
Josh F. Business - 07/06/2017
« Urgent need to renovate »

Too much money for less quality

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