Hotel - Pullman Shanghai Skyway
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Pullman Hotel

Pullman Shanghai Skyway Hotel

15 Dapu Road  Huangpu District 
200023  SHANGHAI
CHINA

1,106 reviews
TripAdvisor Rating Based on 1,106 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Hammam

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Hammam
  • Babysitting on request

Catering

  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 16 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Every room and suite provides state-of-the-art technology what you need to stay connected with families and colleagues. The spacious room is well appointed combining comfortable stay, and offers stunning city views.

  • 309 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Wide working desk
    • Direct dial telephone
    • Telephone in bathroom
    • Phone with 2 handsets in room
    • Air-conditionning with individual remote
    • Crib on request
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Nespresso experience offered
    • Minibar
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,408 reviews

Our guest reviews for Pullman Shanghai Skyway

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,106 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Friends - 17/08/2017
« good value »

great location for pullman. modern,clean,large rooms,good wifi in room,king room bed , very friendly staff . the staff both at the front desk and the restaurant is friendly

AccorHotels certified review
Anonymous Business - 17/08/2017
« Great hotel,Good service »

I have a nice trip in shanghai from this hotel,good location near the subway and shopping center. Good serive from Concierge,the staff take the initiative and say hello to me,also lead me to the front desk for check in.Look forward to stay here at next time.

AccorHotels certified review
Belton Friends - 17/08/2017
« Comfortable,good service »

This is my first time live in Pullman Shanghai Skyway Hotel.It's a 5-star hotel,and I enjoyed the good service,every stuffs are very nice.It's a wonderful experience.

AccorHotels certified review
Ralph Business - 17/08/2017
« very well »

great view and comfortable bedroom

AccorHotels certified review
John S. Families - 17/08/2017
« Like a home »

This is hotel have a good location, it's easy to go to xintiandi and tianzifang.it's so convince for me and I feel this hotel staffs are very friendly and help me a lot.

AccorHotels certified review
Terry Families - 17/08/2017

It was fine clean rooms

AccorHotels certified review
Tim G. Business - 16/08/2017

Overall the experience was great however the pillows are too soft and when I requested a memory pillow there was none available. This resulted in getting a sore neck and it developed into a migraine. For a hotel of the Pullmans class this issue should not happen, especially when I am a Silver Accor member.

AccorHotels certified review
Terence N. Couples - 08/08/2017
« Excellent customer service made up for other shortfalls.. »

Overall experience was pleasant. While the hotel property appeared to be due for an upgrade and the quality of food from room service was below industry par, the sterling customer service offered more than made up for these shortfalls, notably from GM Arthur Ai and front desk manage Kenneth Wang who went the extra miles to make my stay a pleasurable one.

AccorHotels certified review
Maurice Business - 03/08/2017
« As expected »

The staff is friendly and the room as expected.

AccorHotels certified review
Arlnov K. Families - 22/07/2017
« Great hotel »

The room is big, also the bath room, is a really nice 5 star hotel. The indoor pool is fascinating, and hotel also have a really nice locker room, sauna and steam room. Breakfast is quite nice, but as expected from 5 star hotel, but hotel allowed me to bring some fruits and bread to our room. Lobby seems old style but stil nice and grand, my father like the lobby. Front desk officer were all nice to me and also the concierge helped me to arrange taxi for our next hotel in Shanghai. And I happened to come to business center at 52th floor, I can check my files on the computer there for free and the view there is also cool from that height. Hotel also near with shopping mall that connected to the subway and also near Tianzifang..

AccorHotels certified review
Nelson C. Business - 21/07/2017
« Managing Director »

Convenient location, comfort and tidy. A bit obsoleted on the room facilities and decoration. Overall is satisfied.

TripAdvisor review
Business - 21/07/2017
« Good location »

front desk seams to be very busy, not enough qualified staff, safe box in the room was not working. service in coffee shop was qualified. new elevator regulation seams to bring longer waiting times for using the elevator

Our hotel has responded to the review
Our hotel has responded to the review

Dear biermann2017, I would like to thank you for leaving a review about your experience. Indeed our hotel is always very busy, however this should not be an excuse that our quality of service is different, please let me express my sincerest apologies. We will also look again into our new regulation for elevators as we are eager to optimize the waiting time for our guests of course. Thank you again and we all hope to see you again soon at Pullman Shanghai Skyway! Best regards, Florian Weissauer Guest Experience Manager gem@pullmanshanghaiskyway.com

AccorHotels certified review
S. I. Couples - 20/07/2017
« Not the service of an international 5star hotel »

-No open & warm welcome - Bad English of the staff! At an international hotel, English is THE must! Check-In was ok, but the concierge-service sometimes didn't understand anything in English! - Taxi Service--> bad! At the warm temperatures, the well dressed quest should be able to wait inside. - unfriendly check-out and the baggage wasn't moved to the car by the staff -Elevators sometimes took more than 10 min to arrive - Room was good & clean, but more a 4star than a 5star standard! -Fitness: old equipment, and not always on the right place (weights) -Pool and vestiaires not clean enough for a 5star hotel and too small We were reallt disappointed by the hotel because we could have had a better 4 star hotel than the Pullman Skyway for a better price level

AccorHotels certified review
Philippe G. Business - 11/07/2017
« Disappointed »

I'm a Platinum member of Accor and do know the high quality standard of Pullman Hotels but this one was really not at the expected level.

AccorHotels certified review
Fendy Families - 11/07/2017
« Location is good and Room is spacious »

The location is near metro station (5 mins) and room is spacious. recommended for those who is on business trip or leisure be it alone or with groups.

AccorHotels certified review
Matthias Families - 09/07/2017
« Great atmosphere, great location »

Excellent hotel: reliably good service, friendly personnel and spacious, clean rooms. We'll return as soon as we can!

AccorHotels certified review
Frank D. S. Solo - 06/07/2017
« Stable 5 star quality »

I stayed already 5-6 times. I got each time the same good service and high quality of the room. Only minor elements were not OK (Like umbrella broken, iron table broken, bathroom curtain not working)

AccorHotels certified review
Cyril T. Business - 06/07/2017
« If not for the location which is convenient, I would have probably chosen to stay with another hotel. »

The front desk service was reasonable although there was still room for improvement. The food quality was not up to expectation for a hotel at that star rating but the coffee was not bad. Services in the Cafe were not acceptable at all. The room was in need of refurbishment badly. In fact, the drainage in shower room was blocked causing the whole bathroom being flooded. I certainly would not say it was an enjoyment to stay in this hotel. At best, it was a place to sleep with a comfortable bed.

AccorHotels certified review
Jasmine Business - 04/07/2017
« Not as expected »

Hotel was having renovations and my rest was disrupted. Room was too dim(Not enough lights) and the LED lights at the coffee corner was not appropriate. Lights should be from above instead from the table upwards. Only good thing was the toilet. I wouldn't have chosen this location should I know that the hotel was under renovations and could have chosen Sofitel which I had a great experience in Macau.

AccorHotels certified review
Anonymous Business - 26/06/2017

Hardware could be improved more especially in rooms. Wifi have some issues, not stable. Service improved overall.

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