Hotel - Pullman Shanghai Skyway
Pullman Hotel Pullman Hotel

Pullman Shanghai Skyway Hotel

4.0/5 1,298 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air-conditionning with individual remote
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 16 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Every room and suite provides state-of-the-art technology what you need to stay connected with families and colleagues. The spacious room is well appointed combining comfortable stay, and offers stunning city views.

  • 329 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Wide working desk
    • Direct dial telephone
    • Telephone in bathroom
    • Phone with 2 handsets in room
    • Air-conditionning with individual remote
    • Baby bed
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Nespresso experience offered
    • Minibar
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
    • Message alert
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 3,355 reviews

Our guest reviews for Pullman Shanghai Skyway

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,298 reviews
Cam T. Business - 07/11/2018 AccorHotels certified review
« Very nice - staff is very professional »

super - love the location and the staff

Rolf Business - 06/11/2018 AccorHotels certified review
« Perfect Arrangements and good room »

Enjoyed Evers Minute, Perfect service and very friendly persons in Lobby, cleaning area and Service areas

Albert Business - 23/10/2018 AccorHotels certified review

There's cockroaches inside the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Albert, We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. I deeply apologize for the atypical experience you had with us this time. Despite the fact that we do have regular and requent checks and pest control conducted in all our rooms you can be assured that we will investigate in your case to verify the reasons and take appropriate measures. Thank you again for sharing your experience and we hope you will give us another chance to serve you better next time. Sincerely, Florian Weissauer Guest Experience Manager

Business - 22/10/2018 TripAdvisor review
« Great location, great hotel »

This hotel is just a block from the metro (Line 9, Dapuqiao Station), and two blocks from the Tianzifang Night Market, and easy access to so much more. It's a great place to use as your base while exploring Shanghai. Plentiful room service menu (which is great with jetlag), and multiple dining options in the building as well as numerous in the surrounding areas.

Anonymous Business - 21/10/2018 AccorHotels certified review
« great business stay »

overall great, always a good stay at the Pullman Skyway.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anonymous, We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. It is always a pleasure to receive positive feedback and I will share it with our team. I apologize for the small inconvenience that happened this time, however I am sure we will provide another memorable stay again next time! Thank you again for sharing your experience, and we hope to welcome you back soon! Sincerely, Florian Weissauer Guest Experience Manager

Lyz Business - 28/09/2018 AccorHotels certified review

Good reception service, like the little girl glasses for checkin. Breakfast has big choice, good for all. Room very big, little old but still ok. Gym is not new.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Li Y., We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Weissauer Guest Experience Manager

L. S. Couples - 17/09/2018 AccorHotels certified review
« Most impressed with hotel amenities & staff »

We enjoyed the facilities of the hotel which was well positioned, your staff, those who understood English, were helpful & friendly. If possible you should have all staff who deal with customers, learn to speak & understand basic English. We were very happy with our room, all the facilities of the hotel including food service & the central location was convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L. S., We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. It was our pleasure to have you and your wife staying with us! I am glad you did enjoy your stay and I hope you had a great cruise back to Australia! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Weissauer Guest Experience Manager

Stuart S. Business - 13/09/2018 AccorHotels certified review
« Classic 5 star hotel »

Polite and friendly staff. Room was spacious and clean. Best breakfast selection. Top location close to shops and restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart S., We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. It is great to read that you were satisfied with all the areas in the hotel. I hope you will consider us for your next stay again and we will do our very best to provide another great experience at our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Weissauer Guest Experience Manager

Priscilla Families - 11/09/2018 AccorHotels certified review
« Good quality hotel with good location »

i am glad to get a spacious room with very nice bathroom too and happy to stay at pullman shanghai

Our hotel has responded to the review
Our hotel has responded to the review

Dear priscilla, We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. I am very happy to read that you had a great experience. I will update your profile and make a note that you will get the same or a similar also in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Weissauer Guest Experience Manager

Experience590085 Business - 11/09/2018 TripAdvisor review
« Great hotel / Great people »

We stayed at this hotel for 5 days with 10 people. We really enjoyed the good help we got from everybody in the hotel. They spoke very good english. We can recommend this hotel for any western people staying in Shanghai.

Samir Business - 10/09/2018 AccorHotels certified review
« Great Stay. »

Pullman skyway is a great business hotel with very well trained staff. Leo at the executive lounge was exceptional in courteous attitude and service, keep it up. Location is central too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samir, We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. It is always a pleasure to receive positive feedback. I will share your comments with our team and also Leo of course. Our team was delighted to have you back in our hotel and we already look forward to the next time! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Weissauer Guest Experience Manager

Stephanie H. Couples - 08/09/2018 AccorHotels certified review
« Fantastic Hotel »

Outstanding hotel, staff are very helpful and courteous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephanie H., We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. It is always a pleasure to receive positive feedback especially regarding our staff. I will share your comments with all of them. It will be a great encouragement to hear about and push the entire team to keep improving our performance. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Weissauer Guest Experience Manager

Richard M. Business - 07/09/2018 AccorHotels certified review
« In general the stay was as expected »

Some difficulty communicating with hotel staff and complementary bottled water not always left.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard Lee M., We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. It is always a pleasure to receive positive feedback. We will make sure that during your next long term stays you will always be provided with enough water. I am glad that everything else is always enjoyable and we look forward to your next stay! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Weissauer Guest Experience Manager

John T. Business - 07/09/2018 AccorHotels certified review
« recent visit to Shanghai »

I have stayed several times at Shanghai Skyway & each time the experience has been excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear John T., We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. I am glad to read that you are always satisfied with your stays in our hotel. It is always great to have you with us and we cannot wait to welcome you back! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Weissauer Guest Experience Manager

Andreas Business - 07/09/2018 AccorHotels certified review
« Price of 5 star but dont feel like one »

This hotel really give bad reputation for 5 star hotel and Accor hotels. I've stayed in many 5 star hotels in China and they all provide VPN so the foreign customers can access whatsapp, facebook or any other sites so that we can contact with our family members and employees. The front desk is very rude and do not greet customers only the manager has better knowledge. Do not provide transportation to exhibition spot like other hotels since we came to shanghai for exhibition. Hard to contact

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andreas, Thank you for taking the time to tell us about your experience at the Pullman Shanghai Skyway. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We do strive to always provide superior service, however it is correct that our hotel does not provide a VPN service. Regarding your experience at Front Desk I will investigate with the team and we will enhance training there. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian Weissauer Guest Experience Manager

Sampanron Friends - 11/08/2018 AccorHotels certified review
« Good bed but only some staffs can speak English »

The bed is comfy. The foods and in-room amenities are great. Nice swimming pool but gym has very bad smell. The location is nearby shopping mall and subway. Nothing special about this place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sampanron , We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. We are happy to read that your overall stay, bed, food and pool met with your expectations. However we also recognize your comments regarding our gym and we will investigate and take appropriate measures to ensure a nice smell in our gym in the future. Furthermore we would be delighted if you give us the chance next time to make your stay truly exceptional and memorable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Weissauer Guest Experience Manager

Elio M. Business - 08/08/2018 AccorHotels certified review
« 3rd time staying at the Pullman Shanghai, still a great experience with hospitality second to none. »

Friendly staff with a great atmosphere around the Pullman Shanghai. Found this experience better than the 1st two trips. Christina Uebler went above and beyond and was forever helpful and very knowledgeable within her surrounds. Absolutely Brilliant Marko Rankel the Executive Chef made sure our group of 8 were well fed and took the time out to have a chat with our team of 8. great Customer Service. Majority of staff were friendly and polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elio M., We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. At Pullman we are always striving to provide outstanding performances and create memorable moments. Therefore it is most satisfying to hear about your stay with us. It was our pleasure to serve your group and I will forward your compliments to Christina and Chef Marko. Thank you again for sharing your experience, and we are excited to have you with us during your next trip hopefully. Sincerely, Florian Weissauer Guest Experience Manager

G. A. Business - 07/08/2018 AccorHotels certified review
« The complimentary breakfast was awesome and the room cleaning was excellent. »

The complimentary breakfast was awesome and the room cleaning was excellent. One suggestion is to have a staff of English understanding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear G. A., We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. I am delighted that you have mostly enjoyed our breakfast and your room cleaning service. Please be assured we will look into our existing English training for our staff and take appropriate measures. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Weissauer Guest Experience Manager

Dimitris F. Business - 05/08/2018 AccorHotels certified review
« People make the difference »

Very good location, good facilities but is people that make the difference and create one of the best experiences in hotel staying worldwide. Operations, Guest relations, Housekeeping, Chef are making the difference

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dimitris F., As always it was a big pleasure for us to have you staying with us! Sharing your kind words with our team makes us very proud and we will do our very best to keep up our good performance and are looking most forward to welcoming you again soon! I wish you all the best in the meantime and see you soon at Pullman Skyway! Sincerely, Florian Weissauer Guest Experience Manager

Liu L. Business - 03/08/2018 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liu l., We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian Weissauer Guest Experience Manager

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