Hotel - Novotel Bangka - Hotel & Convention Centre
Novotel Hotel Novotel Hotel

Novotel Bangka - Hotel & Convention Centre Hotel

4.0/5 269 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Wheelchair access
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Depati Amir Airport
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 222 rooms
  • 74 non-smoking rooms
  • 29 connecting rooms
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Free in-room mineral water
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,783 reviews

Our guest reviews for Novotel Bangka - Hotel & Convention Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 269 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Ivan S. Business - 12/11/2018 AccorHotels certified review
« outstanding ! »

last visit are the 3rd times i'm staying at Novotel Bangka. my experience are the same, it was outstanding especially at restaurant. Food & services are outstanding. Hoping when i'm checking into my room, ashtray already available so no need to call room service to provide

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. EFRAIM IVAN s., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager Novotel Bangka Hotel & Convention Centre

Andijaya Business - 11/11/2018 AccorHotels certified review
« Not treated as accorplus member »

I dont feel treated as accorplus member, all regular

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. ANDIJAYA C., Thank you for taking the time to tell us about your experience at the Novotel Bangka - Hotel & Convention Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager Novotel Bangka Hotel & Convention Centre

Etty R. Families - 06/11/2018 AccorHotels certified review
« Memorable stay »

We stayed at Novotel from 1 - 2 November and came back on 3 - 5 November 2018. Although our stay was short, we loved every single minute of it. The customer service and hospitality was definitely five star. In my 2nd night i was stayed in other hotel and choose to come back again because of the hospitality in Novotel. I feel like home. Special thanks goes out to Mr. Dody Hermawan and Mr. Hendro from Food and Beverage Dept. All the food and the set up in breakfast and dinner was excellent... Overall we had an amazing stay and we would like to thank the hotel staff for making our stay a memorable one. We will come back soon....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. TESZA BADINA K., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager Novotel Bangka Hotel & Convention Centre

Tabita Business - 06/11/2018 AccorHotels certified review
« Good place to rest after a long day »

It was a decent experience staying at your hotel but I have several notes. First, I hear a ticking noise at night with the interval of about every one minute. I suspect it was from the AC. It was mildly annoying. Second, the laundry. I understand most guests don't like a strong scent but I think due to humidity and the climate, you might want to keep up a notch on the detergent. Third, you don't have a sanitary bag for women. It was a hassle to discard sanitary napkin/tampon for women in her period. I love your breakfast food, especially the roasted chicken I had on my first morning there but I can't say the same for the fish I had at the following morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. TABITA D., We very much appreciate your reviews regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager Novotel Bangka Hotel & Convention Centre

Bambang Business - 04/11/2018 AccorHotels certified review
« Satisfied »

I*m Satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. BAMBANG P., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager Novotel Bangka Hotel & Convention Centre

Abdul A. A. P. Solo - 01/11/2018 AccorHotels certified review
« Awesome »

Very welcome from employee after I arrived at novotel hotel bangka, for room I like the design and make me comfort

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. ABDUL AZIZ A., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager Novotel Bangka Hotel & Convention Centre

Anonymous Business - 31/10/2018 AccorHotels certified review
« Nice stay »

Feel welcome and friendly receptiont

Utami Families - 31/10/2018 AccorHotels certified review
« Just fine »

The air conditioning was not working well. The room temperature was 25 degrees all the time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MS. SRI UTAMI S., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. And we do apologize in regards to the temperature of air conditioner, we will take immediate action to prevent any problem in the future and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutan Front Office Manager

G. Business - 30/10/2018 AccorHotels certified review
« Nice & helpfully reception »

Nice & helpfully reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutan front Office Manager

Ramadhani P. G. Business - 30/10/2018 AccorHotels certified review
« Satisfied with some notes »

I stayed for 5 nights and was satisfied with the hospitality and the facilities of this hotel. I was happy with the breakfast because of varied menus and deliciousness. I was happy with the interior of bedroom and all of building. I was happy with the facilities such as: swimming pool, fitness center, cafe, etc. moreover, the location was near the airport and city center. the neighborhood was serene. my only complaint was about the hot water. I experienced one dusk and one night (separately) without hot water due to the repairing reason.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. RAMADHANI PRATAMA G., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. In regards to hot water problem do apologize that we got sudden maintenance as prevent the quality of the service. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Sutan Front Office Manager

A. Business - 30/10/2018 AccorHotels certified review
« Friendly Staff and very helpfull from reception »

good impresion when i first come, good smile and excellent service from reception. Thanks guys, see you soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutan Front Office Manager

Anonymous Families - 30/10/2018 AccorHotels certified review

Great experience and very helpfull staff very recomend this hotel for your stay during your holiday

Our hotel has responded to the review
Our hotel has responded to the review

Dear MS. S., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutan Front Office Manager

R. L. K. S. Couples - 29/10/2018 AccorHotels certified review
« Good service »

Amazing staff and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutan Front Office Manager

D. Solo - 29/10/2018 AccorHotels certified review
« Wonderful stay »

The room was really clean and smells good, a lot of choice for breakfast and the staff also polite and helpfull especially pak sutan the Manager.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MS. D., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutan Front Office Manager

Surya A. Families - 27/10/2018 AccorHotels certified review
« Satisfied and Great Services »

Easy check in and easy check out. great hospitality from all staff and good services especially for breakfast. The food is taste good and delicious. It's enjoyable stay and satisfied in overall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. SURYA A., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutan Front Office Manager

Roby F. Business - 21/10/2018 AccorHotels certified review
« Relax with no hassle »

Great hotel, quiet, varied breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr, ROBY F., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutan Front Office Manager

Indra S. S. Friends - 20/10/2018 AccorHotels certified review
« Satisfy »

Fast check in and wonderful hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. INDRA S., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutan Front Office Manager

Stephanie Families - 20/10/2018 AccorHotels certified review
« Great hotel »

The room and the service is very nice. Had a pleasant stay at novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear MS. STEPHANIE S., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutan Front Office Manager

Agus H. Business - 18/10/2018 AccorHotels certified review
« Very good »

I was going to Novotel in the business trip. Totally service and comfortable of the hotel is very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. AGUS H., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sutan Front Office Manager

Reza Business - 12/10/2018 AccorHotels certified review
« just ordinary »

room is good breakfast not good service is good thanks for shuttle car to airport

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. REZA R., Thank you for taking the time to tell us about your experience at the Novotel Bangka - Hotel & Convention Centre. I feel so sorry that your experience did not meet your expectations while having breakfast at the restaurant, please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sutan Front Office Manager

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