Hotel - Novotel Nantes Centre Bord de Loire
Novotel Hotel Novotel Hotel

Novotel Nantes Centre Bord de Loire Hotel

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4.0/5 623 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Shoe shine machine

Leisure and activities

  • Tennis  (Nearby)
    • Hard tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Outdoor sports (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-12:00 / 19:00-22:30
    • Opening hours : Week-end 06:30-12:00 / 19:30-22:00

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements.All our rooms have a view of the Loire or the courtyard, with air conditioning and free Wi-Fi access. Enjoy comfort and space in our 334 sq. ft (31 m²) Suites, along with an exceptional view of the Loire.

  • 108 rooms
  • 108 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 48 family rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,520 reviews

Our guest reviews for Novotel Nantes Centre Bord de Loire

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 623 reviews
AccorHotels certified review
Anonymous Business - 15/12/2017
« poor customer service »

room cold, hotel run down, staff members not helpful, check in & check out slow, not valued as gold member

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eva P., Thank you for taking the time to tell us about your experience at the Novotel Nantes Centre Bord de Loire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patrice CHARPENTIER General Manager

AccorHotels certified review
Jolyon Families - 10/12/2017
« A perfectly enjoyable short stay. »

We were greeted with a warm welcome and helpful, friendly staff. The room was comfortable and spacious. Breakfast was generous and of excellent quality.

AccorHotels certified review
Wai L. Families - 30/10/2017

Room is ok and clean, however there are mosquitoes in the hotel. And in this modern age of technology is important to stay connect with friends, families and the world, however sadly to say the wifi in the hotel is terrible with unstable connection. Even some private own hotel or 2 star hotel have better wifi connection.

Our hotel has responded to the review
Our hotel has responded to the review

Dear wai l. l., Thank you for taking the time to tell us about your experience at the Novotel Nantes Centre Bord de Loire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patrice CHARPENTIER General manager

AccorHotels certified review
Lizzie Families - 28/10/2017
« Lizzie »

Quite a good situation and lovely staff members. Not as great a range at breakfast as other Novotel's we have stayed in previously. Might want to bring mosquito repellent as we got bitten lots...

AccorHotels certified review
N. G. Couples - 25/10/2017
« All aligned with expectation. Easy to reach Nantes center while comfortable when travleing by car, all good »

Very easy and quick check in, hotel well located, friendly personel... all good!

AccorHotels certified review
Terry S. Business - 09/10/2017
« Friendly staff and clean, modern rooms. »

I choose the Novotel most often when visiting Nantes for business. The atmosphere provided from all the staff is always pleasant. The price competes equally with most hotels in the downtown area. The rooms are quite modern and the air conditioning in the summer heat is a welcomed addition.

AccorHotels certified review
Arfa Couples - 02/10/2017
« Not too far from the city centre »

Hotel was a short walk from the city centre and tourist attraction although the walk was through a fairly run-down area. Hotel was in a newer area still being developed but this development was far enough away not to be a problem (on a Sunday). Room was OK apart from a slight smell of drains in the bathroom so we kept this door closed - only there one night. Had a good nights sleep - often difficult for me as a light sleeper. Accor Club benefits were at a minimum level - most hotels we stay at give more. Staff were courteous and helpful.

AccorHotels certified review
Beatriz Business - 18/09/2017
« Noisy & stinki, not Novotel standard. »

the carpet in the room is very old and stinks, the rooms are very noisy. Restaurant personnel makes you wait too long, better go out for dinner. I thought this hotel should be better than the mercure ille de nantes, as it was more expensive. it is not. I will never ever go back to this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beatriz G., Thank you for taking the time to tell us about your experience at the Novotel Nantes Centre Bord de Loire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patrice CHARPENTIER General manager

AccorHotels certified review
Derek L. Solo - 07/09/2017
« Convenient, welcoming, neutral. »

Staff made a real effort to communicate in English, my French is appalling!

AccorHotels certified review
Matt Families - 05/09/2017
« Very Good »

Great location, free parking, good sized room with a great view and very helpful staff (Victoria) :-)

AccorHotels certified review
T. Families - 04/09/2017
« Very comfortable »

Very pleasant, nice view and friendly staff

AccorHotels certified review
Anonymous Families - 02/09/2017

excellent hotel in an excellent location with friendly helpful staff.

AccorHotels certified review
Philip R. Families - 22/08/2017
« Very relaxing hotel situated in a perfect location for sightseeing in Nantes »

We had a junior suite which was perfect for the three of us. The staff were friendly and efficient and the food was extremely good. The hotel is perfectly situated for sightseeing Nantes.

AccorHotels certified review
Mrs T. Families - 21/08/2017
« Mrs »

Great room, lots of road works taking place. Not a big problem but would have been useless to know in advance. No availability for evening meal. This was disappointing as we had to walk quite a long way with our 8 and 5 year old to find somewhere open.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tamsin t., Thank you for taking the time to tell us about your experience at the Novotel Nantes Centre Bord de Loire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie GUY Adjointe de Direction

AccorHotels certified review
Daphne H. Couples - 18/08/2017
« Very pleased with our stay in Nantes »

The hotel was well located for our planned activities - in close proximity to the "green line" walking trail and bicycle facilities. The room was spacious and clean but we found the parking garage very difficult in which to manoeuver our car. Overall, we were very pleased.

AccorHotels certified review
Chris O. Families - 15/08/2017
« Car Park Door Damaged my Car »

There is a pedestrian door next to the carriageway entrance to the car park. Whilst speaking on the intercom to be let in, the door swung open and hit our car. There did not appear to be anyone exiting at the time, but either way, the fact is that the door overhangs the drive when it is open so this is an accident waiting to happen. The staff were reluctant to acknowledge the issue until I pointed out that I was a lawyer. I have not had responses to my emails yet. Fortunately the damage to the car was fixed for £40 so hopefully I will not have to issue proceedings in order to get them to play me back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPHER O., Thank you for taking the time to tell us about your experience at the Novotel Nantes Centre Bord de Loire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I will answer today to your email regarding the bill for reparation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie GUY Assistant of General Manager

AccorHotels certified review
John W. Families - 15/08/2017
« Disappointed »

Understaffed and misleading info on website

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. W., Thank you for taking the time to tell us about your experience at the Novotel Nantes Centre Bord de Loire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie GUY Assistant of General Manager

AccorHotels certified review
Paul Families - 13/08/2017
« Paul »

Ok hotel, but shabby, but parked outside front on the hotel property and car was broken into overnight, staff seemed uninsterested!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Nantes Centre Bord de Loire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Regarding your car, the front desk told me the incident. The receptionnist did not know the procedure to follow because this incident is exceptionnal, but he was not "uninterested" as you indicated. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie GUY Assistant of General Manager

AccorHotels certified review
Robert M. W. Families - 09/08/2017
« Airco did not work, and was not fixed after complaint. »

Apologies were made and proper compensation was offered. The rest was perfect. Room was clean and the hostesess and host were really nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert Maarten W., Thank you for taking the time to tell us about your experience at the Novotel Nantes Centre Bord de Loire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patrice CHARPENTIER General manager

AccorHotels certified review
Anonymous Families - 08/08/2017
« Amazing family room »

Excellent hotel. Modern facilities. Super breakfast.

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