Hotel - ibis Geneve Petit Lancy
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Geneve Petit Lancy Hotel

4.0/5 614 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 88 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air Cooling System
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 1,396 reviews

Our guest reviews for ibis Geneve Petit Lancy

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 614 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Friends - 15/10/2018 AccorHotels certified review
« Everything was perfect: clean, comfortable and just what I wanted. »

I used the hotel for overnight stays, without eating in the restaurant, this time. The staff were efficient and friendly, as always, and the location is ideal for my needs.

Keith M. Families - 10/10/2018 AccorHotels certified review

Excellent . Clean room , great breakfast , free transportation card to use very convenient transportation in the area . Elderly gentleman who was attendant at breakfast was great with guests !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir M., Thanks a lot for sharing your excellent feeling about our services, it's always a pleasure for us to receive such positive guest's feedbacks ! We hope we will welcome you back soon in Geneva, Kind regards, Laurent - Assistant Manager

Andrew F. Business - 06/10/2018 AccorHotels certified review
« Great hotel »

Nice hotel. Quick, efficient check-in. Good room, comfy, clean and sleek, very quiet. Nice location, convenient to public transport. My only complaint is there were no outlets right at the desk overlooking the window.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Genève Petit Lancy ! Happy to read you enjoyed your stay. Thanks for your suggestion concerning power outlets, we will take it in account for our future rooms refurbishment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent - Assistant Manager

Pat Families - 05/10/2018 AccorHotels certified review
« I thoroughly enjoyed my stay at the Ibis Petit Lancy »

I stayed here last year and when I needed to find a place to stay again this year I decided to book again at the same hotel. The staff are friendly and helpful and the hotel is conveniently located for public transport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pat, Thanks a lot for your feedback, we are happy you enjoyed your stay ! Kind regards, Laurent - Assistant Manager

Business - 03/10/2018 TripAdvisor review
« Great hotel »

I enjoyed my stay at the Ibis Geneve Petit Lancy. Check-in was quick and efficient. The hotel and room are sleek and modern. The only problem was that there were no outlets right at the desk area in front of the window. The room was very quiet, I barely heard noise from the hallway, other rooms, or the outside (busy Route de Chancy)! I didn't have the breakfast, but people looked happy. Check-out was quick and efficient -- my thanks to the staff. Public transport to/from the airport was easy via the 23 bus, at the WTC stop by the rental cars at the airport. The 14 tram runs frequently, it's about 20min to Gare Cornavin.

Anonymous Business - 27/09/2018 AccorHotels certified review
« Poor »

Arrived late on Monday to find that there was no drink/food available due to refurbishment. No advance warning was given and I still had to pay full amount.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN B., Thank you for taking the time to tell us about your experience at the ibis Genève Petit Lancy. I am sincerely sorry that you experienced this shortfall for not providing food and drinks , we have indeed not foreseen the transition period. Please accept my sincerest apology for this. I really hope to have the opportunity welcoming you again soon , and this time with a proper Bar , your drink will be on us. Sincerely,

Aspa Business - 27/09/2018 AccorHotels certified review
« Great room and service with a convenient location »

Loved the room, spacious with desk space and window looking over at the tram rail. The breakfast was excellent and much appreciated as it started at 6am, great for business trip. The staff was very professional and helpful, they even translated a few things for me. I got a tram/bus pass for the week for free which was great as I traveled a lot. The neighborhood is great, many stores around including supermarkets and small shopping mall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ASPASIA P., We very much appreciate your comments regarding your stay at the ibis Genève Petit Lancy. It is always a pleasure to receive positive feedback , we are extremely grateful you took the time to share it with us. I am glad to read our team was professional and helpful , I will certainly share you feedback with them in recognition of their daily effort. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dr. L. Business - 25/09/2018 AccorHotels certified review
« Perfect for business trips »

Clean room and nice bedding. The first day breakfast was very good the second it was a bit chaotic. The only improvements in the room can be using chlorine on the toilets as urine smells remain even though the bathrooms are cleaned very well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MINERVA C., We very much appreciate your comments regarding your stay at the ibis Genève Petit Lancy. It is always a pleasure to receive positive feedback. I will share your comments with our team, and we appreciate your sharing your suggestions. Please accept our apology for the urine smell in the bathroom, and the chaotic breakfast. Our renovations are now over, we would be very pleased to welcome you again in our new atmosphere and getting your feedback again . Thank you again for sharing your experience, and we hope your next visit will even more pleasant than the previous one. Sincerely,

Af Couples - 23/09/2018 AccorHotels certified review

we were very concerned when we were told a tin-bed room would not be available but management came up with a creative solution that made our jet-lagged arrival in europe very comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.F., We very much appreciate your comments regarding your stay at the ibis Genève Petit Lancy. We are very pleased to read you feedback, and are glad you appreciated our gesture. We hope you have enjoyed Geneva, and hope welcoming you again soon, maybe to conclude your Europeen Tour to experienced our renovated public areas. With our best regards,

Deborah Couples - 18/09/2018 AccorHotels certified review
« quiet room, well located hotel »

Staff was pleasant and helpful. Breakfast was adequate. Pass for public transport very useful. The hotel right on tram line. Hotel was quiet. The bathroom was a little weird, like being in a bathroom in a caravan.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEBORAH , We very much appreciate your comments regarding your stay at the ibis Genève Petit Lancy. It is a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 17/09/2018 AccorHotels certified review
« Mrs »

It was good. room is clean and know what to expect this time you had works going on so access to the room was a bit more difficult then previously

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELENA B., We very much appreciate your comments regarding your stay at the ibis Genève Petit Lancy. We are pleaed t oread that we were up to your expectations. I am pleased to inform your that our renovation work is now over, and we are now "back to normal". We hope welcoming you again soon so you can tell us about the new lobby. Sincerely,

Lstew Business - 06/09/2018 AccorHotels certified review
« Room was not up to standard for the money »

1. Shady and drunk people in and around the lobby 2. Elevator literally smelled like someone took a dump in it 3. Entire room had a layer of dust 4. Rug was so dirty i was afraid to take my shoes off 5. Hair in the sink 6. One of the body towels on the floor 7. Bed did not feel clean 8. Foot of the bed was higher than the top of the bed...how does that happen 9. Constantly felt like something was crawling on me and was itchy 9. AC was blowing out warm air 10. Room felt damp and was dark; not bright or inviting 11. Directory on telephone was missing so wasn't sure how to reach the front desk

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., Thank you for taking the time to tell us about your experience at the ibis Genève Petit Lancy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It appears that several anomalies happened during your stay, which does not reflect our usual level of service and the level of quality we want to provide to each guest. Even if we were refurbishing our lobbies during your stay (and Columbia has been informed of these works) there's a lot of things that were not supposed to happen : once again, I'm deeply sorry for all these inconvenience. For my information, did you inform the reception about all these points during your stay, and did you request a room change ? Thanks again for sharing your concerns and fully staying at your disposal, Best regards. Laurent - Assistant Manager

Esther Couples - 03/09/2018 AccorHotels certified review
« Estupenda »

Muy agradable

Anonymous Business - 29/08/2018 AccorHotels certified review
« Hotel under renovation not advised »

Hotel under renovation no any compensation was planned No excuse has been provided to me for this situation No advise has been given during the booking

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEFANO C., Thank you for taking the time to tell us about your experience at the ibis Genève Petit Lancy. I am sincerely sorryabout the renovations now being advised in advance. As a gesture of apology, we would like to credit 2000 points on your LeClub card. I am pleased to inform you that our renovations are now over, and we hope welcoming you soon again amongst us, so you can share your feedback on our new lobby. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 24/08/2018 AccorHotels certified review
« No surprise neither good nor bad »

Hotel provides the minimum comfort needed. So nothing exceptional but at least in line with equity

Guy B. Business - 23/08/2018 AccorHotels certified review
« Very disappointed »

Construction work in progress. Limited place for us to sit and discuss business and no bar / restaurant facilitites. No water (let alone other drinks) in the room. Breakfast was positively stressful. WIFI very intermittent and frustrating. BUT....I addressed my complaints, and had a very prompt and soothing reply from the assistant manager, which helps a great deal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GUY M B., Thank you for taking the time to tell us about your experience at the ibis Genève Petit Lancy. I am sorry that you experienced our renovation time. Please accept our sincerest apology for the inconvenience. I am glad Laurent, the Assistant Manager, handled your query in the right way. We sincerely hope having the opportunity welcoming you back, amongst us, after our renovations. Once again thank you for your comments, and please received our sincerest regards, Lise

John Solo - 16/08/2018 AccorHotels certified review
« Amazing »

Clean room, friendly stuff, amazing pizza on the bar, everything I need was there!!! Great job!!!

Anonymous Couples - 15/08/2018 AccorHotels certified review
« Improvebable »

Room nice, breakfast crowded and with not much food replacement and service overloaded. The breakfast has been the worst thing of our stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear JUAN CARLOS H., Thank you for taking the time to tell us about your experience at the ibis Genève Petit Lancy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I'm sorry the staff did not propose a free drink upon arrival, as it should be the case regarding your Silver status. Please accept our apologize, and I will credit 500 courtesy points on your leclubaccorhotels card. I hope we'll have the pleasure to welcome you back soon, to make you enjoy our new lobby and bar. Staying at your disposal and wishing you a great day, Best regards, Laurent - Assistant Manager

Jordi B. Couples - 08/08/2018 AccorHotels certified review
« The reception night staff has to inprove. »

The evening staff at the reception is unprofessional and unwilling to help the client.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JORDI B., Thank you for taking the time to tell us about your experience at the ibis Genève Petit Lancy. I am sorry that your experience with the night Receptionist was not satisfactory. Please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

S R. Solo - 19/07/2018 AccorHotels certified review
« As usual, everything was clean and simple to suit my needs. »

This hotel is consistently good each time I stay. The staff are pleasant and friendly, everywhere is clean and the bed perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R., We very much appreciate your comments regarding your stay at the ibis Genève Petit Lancy. We are delighted to read you. It is always a pleasure to receive positive feedback, and we thank you again for taking the time to share it with us. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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