Hotel - ibis Geneve Petit Lancy
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Geneve Petit Lancy Hotel

4.0/5 624 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 20  CHF
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Copy/print service available
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Hotel location

Our rooms

  • 88 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air Cooling System
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 1,554 reviews

Our guest reviews for ibis Geneve Petit Lancy

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 624 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 06/03/2019 AccorHotels certified review
« Easy »

Efficient. Great breakfast options.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs W., Thanks a lot for your comments regarding your stay at the ibis Genève Petit Lancy ! We appreciate a lot that you underlined the options we added on breakfast buffet. More to come soon :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent - Assistant Manager

Kns Families - 03/03/2019 AccorHotels certified review
« Friendly »

Staff was great. Minimalist hotel without most other hotel amenities like lotion, conditioner, etc but the room was clean and the staff were great! Hotel is right across from a large shopping plaza and tram stop which makes it easy to get a quick bite or pick up groceries. Rooms are on the small side but would definitely come back if I needed a place for a short term stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KALPANA , It is a great pleasure to read your comments further to your stay at the ibis Genève Petit Lancy. Your satisfaction is our best recognition, and we are glad you appreciated the service of our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mark N. Families - 01/03/2019 AccorHotels certified review
« The hotal was clean the people were very helpful and friendly - perfect! »

Brief mention of the person working behind the bar. He noted that he was a former chef and his food looked beautiful. He was very attentive and helpful and had a great personality. Excellent behind the bar!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK , We very much appreciate your comments regarding your stay at the ibis Genève Petit Lancy. It is a great pleasure to receive your feedback . I will share your comments with our team and especially Adnane, our barman. I am sure that this feedback will serve as an encouragement to all of our team, and is your satisfaction is our best reward ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Willis D. Business - 17/02/2019 AccorHotels certified review
« Really nice and as expected, though the in-room experience was below par. »

Really nice and overall as expected. The staff is really helpful. Special mention to Adnan, he is a Star! The room itself and facilities were a dissapointment. The rooms did not have basics like; - No Multiple switch/ power points. - No USB power connector options. - No trash bin in the room, no point have one just in the washroom. - Maybe you should try to lend the Swiss power connectors instead of selling new units. - The plastic glasses in the washroom are really of very very poor quality. I simply did not get the logic of having them around.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WILLIS D., We very much appreciate your comments regarding your stay at the ibis Genève Petit Lancy. It is indeed a great pleasure to read your feedback on Adnane, I will make sure he gets it. This is a great reward for the team. I am also happy to read all your point about the power socket, USB port and plastic gobelet in room, as, all these point are currently in our daily discussion with the team. We shall get the USB socket sorted this year during the make over of our rooms. For the plastic gobelet in room, as one of our main commitment is to get ride of plastic as much as we can, we are under review of all possibility for cardboard gobelet, and hope to have these changed shortly. All in all, we are glad you appreciated your stay with us and the team. We thank you again for your valuable feedback, and hope to welcome you again when all changes will be done. Sincerely,

Beatriz Business - 13/02/2019 AccorHotels certified review

Room & cleaning ok, breakfast poor for its price. I still have not received the invoice via email as promised.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BEATRIZ S., We very much appreciate your comments regarding your stay at the ibis Genève Petit Lancy. It is always a pleasure to receive feedback. I will share your comments with our team to review our breakfast offer, as we are in constant renewal. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have resent your invoice, hope you did get it this time, sorry for the inconvenience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Stefano S. Business - 31/01/2019 AccorHotels certified review
« Too expensive for the quality of the room and the hotel in general »

Everything was good in terms of cleaning and how the hotel is kept. Nevertheless, the price asked for the room seemed to me a bit higher compared to the "luxury" offered.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR S., Thank you for taking the time to tell us about your experience at the ibis Genève Petit Lancy. I am sorry that your experience did not meet your expectations; and the value for price paid was not up to your expectations either. Please allow me to express my apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Rjf Families - 30/01/2019 AccorHotels certified review
« Very pleasant stay »

very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. F., We very much appreciate your comments regarding your stay at the ibis Genève Petit Lancy. It is always a pleasure to receive positive feedback ,and we are glad that you enjoyed your stay with us. Your satisfaction is our best reward, and will serve as encouragement to our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mr E. Business - 28/01/2019 AccorHotels certified review
« Business as usual »

Perfectly fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. E., We very much appreciate your comments regarding your stay at the ibis Genève Petit Lancy. It is a pleasure to receive positive feedback however in the same time I am sorry to read about your departure experience. Please rest assured this will be addressed with necessary actions, and kindly accept our sincerest apology. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,

Shaz Couples - 27/01/2019 AccorHotels certified review
« It was ok »

Even though the hotel is out of the centre it is only across the road from the trams and buses into the centre and as a tourist you get free transport. The hotel was clean and staff friendly. It is very basic. No tea or coffee facilities in the room, no clock. We took a European charger for our phones but they didn’t fit the sockets. When asked at reception they said they were the wrong ones and wanted to charge us 15chf for one that would fit. In the breakfast room there was USB ports so was able to use them. The breakfast was very basic and not much choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. F., Thank you for taking the time to tell us about your experience at the ibis Genève Petit Lancy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are constantly reviewing our breakfast offer to remain up to our customer expectations, therefore we appreciated you taking the time tell us about your disappointment. With regards to the plug, Switzerland has indeed a different plug than most European country. We hopeful will sort this during the year with a USB port by the bedside table. We hope welcoming you again in the future. Sincerely,

Zoe Business - 20/01/2019 AccorHotels certified review
« My stay was very clean and simple. »

I enjoy staying at the Ibis. The staff is very friendly and I can always expect clean rooms with the basics provided for me (towels, pillows, WiFi, soap, hair dryer, etc.) The rooms are not fancy, but they include all the necessities. They are very good for a week or less stay, but they are a bit small for any longer than that. I will definitely stay at the Ibis in the future - very good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., We very much appreciate your comments regarding your stay at the ibis Genève Petit Lancy. It is always a pleasure to receive positive feedback, especially concerning the friendliness of our team. We are glad we were up to your expectations, and sincerely thank you for sharing your feedback with us. Your satisfaction is our best reward. We hope having the opportunity welcoming you again soon for your next stay in Geneva. Kind Regards,

Glynnis P. Business - 12/01/2019 AccorHotels certified review
« Excellent again »

The stay was excellent, from checking to bar for dinner and checkout. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. P., We very much appreciate your comments regarding your stay at the ibis Genève Petit Lancy. It is always a pleasure to receive positive feedback. I will share your comments with our receptionist and barman. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we will be delighted to welcome you again tomorrow. Sincerely,

Anonymous Business - 10/01/2019 AccorHotels certified review
« Faster invoice sending please »

i would love you send the invoice details with the same speed as you send the satisfaction survey ! i pay the hotel at arrival, would love to get the detailed invoice when i checked out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.K., We very much appreciate your comments regarding your stay at the ibis Genève Petit Lancy. I have now resent your invoice related to your last stay, please accept our sincerest apology for this technical issue. Please rest assured we have identified the issue and will try resolve this as soon as possible. We look forward welcoming you again on 21st. Sincerely,

Hewu Friends - 08/01/2019 AccorHotels certified review
« Clean, simple hotel. Very nice staff. »

The rooms are big enough for a week-end and clean. The staff is very friendly. The newly renovated bar-area is a good place to chill. The rooms where comfortable to sleep (In previous years they had been too hot), but sounds from noisy neighbours were easily heard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HELGA, We very much appreciate your comments regarding your stay at the ibis Genève Petit Lancy. It is always a pleasure to receive positive feedback, especially concerning our team and the new renovation of the lobby. We are glad you appreciated your stay with us. For your next stay please do not hesitate asking for a room on garden side to avoid noise from the street. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 17/12/2018 AccorHotels certified review
« No surprise »

All was fine.

Anonymous Solo - 07/12/2018 AccorHotels certified review
« As usual, excellent! »

Check-in was quick and welcoming, the room was spacious and clean and the only small fault was the Hand basin plug not Holding water in the bowl!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan, Thanks a lot for your kind feedback about your stay ! We check immediately the hand basin plug :) Wishing you a great beginning of week, Kind regards, Laurent - Assistant Manager

Ioanna T. Business - 28/11/2018 AccorHotels certified review

Personnel is friendly and more than helpful every time. Given the nature of the hotel many "traditional" services are not available but stuff's attitude makes up.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs T., Thank you for taking the time to tell us about your experience at the ibis Genève Petit Lancy. It's true that some services you expected are not proposed in our hotel category, especially the inroom fridge. Thanks a lot for your comments about staff, i will share your feeling with the team immediately ! Thanks again and have a great day, Kind regards, Laurent - Assistant Manager

Marianna T. Couples - 26/11/2018 AccorHotels certified review
« Friendly service, good location, clean rooms. »

I was very happy with the staff, they were very friendly and always helpful. The price of the accommodation is very good, just a few stops by tram from the city at a more reasonable price. The room was very clean and just the appropriate size. What to improve: possibility to open the window in the room. And also to only block the price of the room on one's credit card, not anything extra (request was submitted to book CHF 300 extra from my card).

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIANNA T., We very much appreciate your comments regarding your stay at the ibis Genève Petit Lancy. We are delighted to read your comments about the team friendliness and availability and the cleanliness of your rooms. Your satisfaction is our best reward. We take a good note of your point concerning the amount guaranteed on your card, and wil cross check with the team as the amount seems high . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mohamed S. Business - 24/11/2018 AccorHotels certified review
« Great stay »

Everything was more than convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOHAMMED I., We very much appreciate your comments regarding your stay at the ibis Genève Petit Lancy. It is a real pleasure to read your comments. We can only thank you from the bottom of our heart for taking the time to share your satisfaction. This is our best reward ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Business - 24/11/2018 TripAdvisor review
« Convenient Property »

I liked the hotel location, very quite, close to center by tram only three stops, free card for public transportation on arrival, staff is super friendly , price is good, lobby is entertaining , all is great

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for your kind feedback :)

Anonymous Business - 22/11/2018 AccorHotels certified review
« good, but long check in ... and still havent received invoice (would be sent via mail)! »

stay was good, but check in was long and the invoice that would be sent is still not sent .. now need to start following up on this :-(

Our hotel has responded to the review
Our hotel has responded to the review

Dear HILDE K., We very much appreciate your comments regarding your stay at the ibis Genève Petit Lancy. We thank you for your comments. I have re-send the invoice by email today, hope you will get it this time sorry for the inconvenience. I can see we are expecting you tonight, unfortunately our barman Adnane is on leave , but I hope you had the opportunity to taste his salad on request. Else our team will be there to assist you with some snack tonight at the Bar. See you soon and again thanks for your comments. Kind Regards,

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