ibis Belfast Queens Quarter Hotel 3 stars

TripAdvisor rating 4.0/5 1,060 reviews
ibis Belfast Queens Quarter
See on a map
+ 14 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Minutes from the best of Belfast's centre and decorated in homage to the city's rich history

  • Central location, just five minutes from the city centre

  • Enjoy international cuisine at Le Restaurant

  • Nearby landmarks include Ulster Museum and St Georges Market

  • Complimentary in-house Wi-Fi for all hotel guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

ibis Belfast Queens Quarter

75 University Street
NORTHERN IRELAND
BT7 1HL
belfast
united kingdom

Tel: +442890333366

Fax: (+44)2890/333399

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BELFAST INTL At 25km / 15 miles

  • By train

    GREAT VICTORIA STR At 0km / 0 miles

GPS :54.586159, -5.930759

Our accommodations

Each of the hotel's ensuite bedrooms offers flat screen TVs, power shower, hairdryer and tea and coffee making facilities

Double room with 1 double bed

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Twin room with 2 beds

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

LE RESTAURANT

Type of cuisine: Other cooking style

Settle down for a lazy three-course dinner or simply indulge in a light lunchtime bite. Le Restaurant is open through the afternoon and into the evening for a laid-back à la carte dining experience in bright, modern surrounds.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Belfast Queens Quarter

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,718 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,060 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

good value and location

Customer review rating 4.4/5

Ken Solo - 10/07/2019 AccorHotels certified review

Enjoyed stay. Hotel well located for city access by foot and close to train for out of town excursions. Friendly and responsive staff

Dear KENNETH B., We very much appreciate your comments regarding your stay at the ibis Belfast Queens Quarter. It is always a pleasure to receive positive feedback especially about our friendly and responsive staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. If you had 5 minutes to spare we would be delighted if you could share this review on TripAdvisor - https://www.tripadvisor.co.uk/Hotel_Review-g186470-d15…-Reviews-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html Many Thanks, Amanda McGovern Front Office Manager

Location,quality,and value

Customer review rating 4.4/5

Tom H. Families - 09/07/2019 AccorHotels certified review

Excellent location,a Roomwith everything you need , Great breakfast,,and a warm and friendly welcome

Dear THOMAS H., We very much appreciate your comments regarding your stay at the ibis Belfast Queens Quarter. It is always a pleasure to receive positive feedback and I am delighted you got a warm and friendly welcome. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. If you had 5 minutes we would be delighted if you could leave us a quick review on TripAdvisor https://www.tripadvisor.co.uk/Hotel_Review-g186470-d15…-Reviews-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html Many Thanks, Amanda McGovern Front Office Manager

Fantastic

Customer review rating 4.4/5

Kim N. Solo - 09/07/2019 AccorHotels certified review

I loved staying at the ibis, the staff were incredible and room was very clean. they were helpful with tours and things to see and do.

Dear Kim N., We very much appreciate your comments regarding your stay at the ibis Belfast Queens Quarter. It is always a pleasure to receive positive feedback especially about our staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. If you have 5 minutes to spare we would be delighted if you could copy your lovely review on to TripAdvisor - https://www.tripadvisor.co.uk/Hotel_Review-g186470-d15…-Reviews-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html Many Thanks, Amanda McGovern Front Office Manager

2 day trip in Belfast

Customer review rating 4.4/5

François Couples - 09/07/2019 AccorHotels certified review

Nice hotel, well situated in Belfast, not far from city center and Botanic Garden

Dear FRANCOIS M., We very much appreciate your comments regarding your stay at the ibis Belfast Queens Quarter. It is always a pleasure to receive positive feedback and I am delighted our central location suited your needs. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. If you have five minutes to spare we would be delighted if you could leave us a review on TripAdvisor https://www.tripadvisor.co.uk/Hotel_Review-g186470-d15…-Reviews-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html Many Thanks, Amanda McGovern Front Office Manager

Value for money

Customer review rating 4.4/5

Ivy S. Families - 09/07/2019 AccorHotels certified review

We love the hot breakfast being served at the hotel. We stayed here for a couple of days and was able to observe how great their employees are in multitasking. And in spite of the multiple jobs that each one of them performs, they still remain very polite, friendly, and helpful. There was never a moment that I was not asked if I needed help with anything while I was just standing near the door waiting for my uber. I will definitely recommend this hotel to my friends.

Dear MARIA GENEVIEVE C S., We very much appreciate your comments regarding your stay at the ibis Belfast Queens Quarter. It is always a pleasure to receive positive feedback especially about our staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. If you have 5 minutes to spare I would greatly appreciate if you could copy your lovely comments on to TripAdvisor https://www.tripadvisor.co.uk/Hotel_Review-g186470-d15…-Reviews-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html Many Thanks, Amanda McGovern Front Office Manager

Enjoyable

Customer review rating 4.4/5

Samuel Couples - 09/07/2019 AccorHotels certified review

Our stay was very enjoyably, staff were extremely helpful and polite. Amanda was a standout who gave us plenty of ideas for dinner as well as places to visit.

Dear SAMUEL M., We very much appreciate your comments regarding your stay at the ibis Belfast Queens Quarter. It is always a pleasure to receive positive feedback and I will make sure to pass on the lovely comments to Amanda who will be delighted. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. If you had 5 minutes I would be delighted if you could copy this lovely comment onto TripAdvisor https://www.tripadvisor.co.uk/Hotel_Review-g186470-d15…-Reviews-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html Many Thanks, Rebecca Tyagi General Manager

No problems at all

Customer review rating 4.4/5

James M. Couples - 07/07/2019 AccorHotels certified review

Very enjoyable Staff very attentive room lovely so overall excellent

Dear JAMES m., We very much appreciate your comments regarding your stay at the ibis Belfast Queens Quarter. It is always a pleasure to receive positive feedback especially about our staff being attentive. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. If you have 5 minutes to spare we would greatly appreciate it if you could leave us this lovely review on TripAdvisor - https://www.tripadvisor.co.uk/Hotel_Review-g186470-d15…-Reviews-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html Many Thanks, Amanda McGovern Front Office Manager

Loved it, great location

Customer review rating 4.4/5

Colleen B. Couples - 07/07/2019 AccorHotels certified review

We really enjoyed our stay, our room was lovely, directly above the reception, and light and airy. The location was fantastic, and we walked everywhere- about 35000 steps a day. Would highly recommend

Dear COLLEEN B., We very much appreciate your comments regarding your stay at the ibis Belfast Queens Quarter. It is always a pleasure to receive positive feedback especially about our staff and your bright and airy room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. If you have 5 minutes to spare we would greatly appreciate if you could leave us this review on TripAdvisor on https://www.tripadvisor.co.uk/Hotel_Review-g186470-d15…-Reviews-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html Many Thanks, Amanda McGovern Front Office Manager
Customer review rating 4.4/5

Donna Friends - 06/07/2019 AccorHotels certified review

Very Enjoyable stay reception staff was very helpful room very clean and comfortable

Dear DONNA C., We very much appreciate your comments regarding your stay at the ibis Belfast Queens Quarter. It is always a pleasure to receive positive feedback especially about our staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. If you had five minutes we would be delighted if you could leave us a review on Trip Advisor on https://www.tripadvisor.co.uk/Hotel_Review-g186470-d15…-Reviews-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html Many Thanks, Amanda McGovern Front Office Manager

Fine

Customer review rating 4.4/5

Emma G. Families - 06/07/2019 AccorHotels certified review

Fine staff were all lovely & helpfull

Dear EMMA G., We very much appreciate your comments regarding your stay at the ibis Belfast Queens Quarter. It is always a pleasure to receive positive feedback especially about our staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. If you had 5 minutes we would greatly appreciate it if you could leave us a review on TripAdvisor -https://www.tripadvisor.co.uk/Hotel_Review-g186470-d15…-Reviews-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html Many Thanks, Amanda McGovern Front Office Manager

Shower did not get warm

Customer review rating 4.4/5

Julie Business - 06/07/2019 AccorHotels certified review

Through no fault of the hotel's, I was kept awake in the early hours by some people shouting outside. I woke up tired and was looking forward to a warm shower to wake me up. I noticed a sign on the wall that said I might need to run the shower for 15 mins for it to warm up, so I did. It didn't get any warmer. Left it for another 15 mins and it was still cold. I gave up and left without a shower. Was disappointed as it is obviously a known fault, so to my mind it should really have been fixed. To their credit, the manager offered me to use an empty room's shower as I was checking out half an hour later, but I didn't have time by then and it left me wondering why I wasn't given a room with a reliable shower in the first place.

Dear JULIE T., Thank you for taking the time to tell us about your experience at the ibis Belfast Queens Quarter. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. I am glad however that you rated the staff so highly. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Many Thanks, Amanda McGovern Front Office Manager

Everything was adequate

Customer review rating 4.4/5

Anonymous Business - 05/07/2019 AccorHotels certified review

+ side:- good hard bed. hot water in shower, airconditioning. staff helpful -ve side:- no biscuits with tea, air conditioning noisy at times, ONLY SCRAMBLED AT BREAKFAST MUCH PREFER FRIED OR POACHED. General atmosphere : a bit like a modern ferry terminal 15 minutes after the ferry had sailed

Dear TERENCE H., Thank you for taking the time to tell us about your experience at the ibis Belfast Queens Quarter. I am glad that our staff were helpful and you liked our mattresses, they do get a lot of great feedback. I am sorry that some of what you experienced did not meet your expectations; please allow me to express my sincerest apologies. We do offer free muffins and pastries at reception for all our guests and although the eggs at the breakfast table are scrambled we would have ben more than happy to provide you with a fried egg as we want to make all our customers experience an enjoyable one . At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please get in touch with me directly if you are returning and I will ensure you are well looked after. Many Thanks, Amanda McGovern Front Office Manager

Great place friendly starf

Customer review rating 4.4/5

Fay Couples - 05/07/2019 AccorHotels certified review

Enjoy my time there

Dear SIMON H., We very much appreciate your comments regarding your stay at the ibis Belfast Queens Quarter. It is always a pleasure to receive positive feedback especially about our staff as customer service is very important to us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. If you had 5 minutes to spare we would greatly appreciate if you could leave ys a review on TripAdvisor - https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html Many Thanks, Amanda McGovern Front Office Manager

Great spot for variety of eateries

Customer review rating 4.4/5

Kathy Families - 03/07/2019 AccorHotels certified review

Ease of check in and helpful & obliging staff. Easy walk to botanical gardens and variety of eateries close by. Very comfortable stay

Dear KATHLEEN G., We very much appreciate your comments regarding your stay at the ibis Belfast Queens Quarter. It is always a pleasure to receive positive feedback especially about our staff as customer service is very important to us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. If you had five minutes to spare I would greatly appreciate it if you could leave us a TripAdvisor- https://www.tripadvisor.co.uk/Hotel_Review-g186470-d15…-Reviews-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html Many Thanks, Amanda McGovern Front Office Manager

Lovely

Customer review rating 4.4/5

Lisa Friends - 02/07/2019 AccorHotels certified review

Great check in and out. Lovely spacious room

Dear LISA F., We very much appreciate your comments regarding your stay at the ibis Belfast Queens Quarter. It is always a pleasure to receive positive feedback. I was delighted to read that you had a great check in and check out experience and liked your room. I was disappointed that the staff didn't give the top class service that you should rightfully expect. Customer service is extremely important to us so I am sorry we let you down on this occasion. Thank you again for sharing your experience, and we hope you will come back and visit us again. Many Thanks, Amanda McGovern Front Office Manager

Just the job!

Customer review rating 4.4/5

Perfect L. Couples - 01/07/2019 AccorHotels certified review

Our recent stay at the Ibis Belfast was for a concert in the Botanic Gardens and we chose because of convenience of l.. The Ibis fit the bill for l. and competitive price. We had a grand sleep in a comfy bed, in a clean, basic room which offered all one required. Nothing fancy here but all we needed in a perfect l.. One point though. On arrival on the evening of 23rd June we were checked in by the most surly and unwelcoming young lady. All other staff encountered were pleasant and friendly.

Dear MARY F., Thank you for taking the time to tell us about your experience at the ibis Belfast Queens Quarter. I am glad that you had a great sleep and that our central l. met all your needs. I hope you enjoyed the concert. I am sorry that your check in experience did not meet your expectations; please allow me to express my sincerest apologies. Customer service is extremely important to us and I am sorry we let you down on this occasion. I have spoken with the team to ensure this does not happen again. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Many Thanks, Amanda McGovern Front Office Manager

Such Friendly and helpful Staff

Customer review rating 4.4/5

J S. Couples - 30/06/2019 AccorHotels certified review

We were really made to feel welcome and no questions were too much for all the staff. The room might have been a tad small but it was clean and fresh and the air conditioning unit worked a treat, especially as we visited at the hottest time this year. The hotel was really convenient to the Queens University. If there was anything to improve upon, it would have been the breakfast. The hot food choice was more than adequate but the continental side of things, such as the ham and cheese could and should have been better protected to avoid the food from drying out. The pastries were fresh and very tasty. Overall a very decent experience and it is a hotel that I would use again, when in Belfast.

Satisfactory

Customer review rating 4.4/5

Robyn S. Business - 29/06/2019 AccorHotels certified review

Friendly staff, clean room but some partially functioning features in the room. Hairdryer stopped working sporadically during use for approx 1 minute at a time. Perhaps a safety feature to prevent overheating but frustrating when getting ready in a hurry to attend a meeting. Water temperature in the morning after peak midweek consumption time (10am) was not constant; whilst set to medium heat, intermittently would go cold (approx every 20 seconds, lasting for approx 10 seconds) during entire 3 minute duration of shower. Although receptionist upon checking out was friendly, did not ask how my stay was. When running water from cold tap in bathroom sink, strong smell of eggs coming from plumbing.

Extremely comfortable stay and such lovely hotel staff.

Customer review rating 4.4/5

Colette Families - 29/06/2019 AccorHotels certified review

We really enjoyed our stay here. It was very comfortable, exceptionally spotless hotel. The staff were so friendly especially Donna and Amanda. Offering advice and information. The location of the hotel is ideal, I love the buzz of the area and it was ideal for our concert. We will be back!! ☺️

Dear COLETTE F., We very much appreciate your comments regarding your stay at the ibis Belfast Queens Quarter. It is always a pleasure to receive positive feedback especially about our staff. I will share your comments with our team especially Donna. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. If you had 5 minutes to spare we would be delighted if you could copy this lovely review on to TripAdvisor for us on https://www.tripadvisor.co.uk/Hotel_Review-g186470-d15…-Reviews-or15-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html#REVIEWS Many Thanks, Amanda McGovern Front Office Manager

The hotel has a good location and friendly staff.

Customer review rating 4.4/5

C. Business - 29/06/2019 AccorHotels certified review

The hotel just locates near the Queen's campus. The room is spacious, clean, and air-conditioned. The wifi is OK. The staff were friendly. Although sometimes the temperature of the shower was not stable, the stay in general was quite good.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in belfast