Hotel - ibis Belfast Queens Quarter
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Belfast Queens Quarter Hotel

4.0/5 995 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 74.00 GBP Non member rate
From 70.30 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Each of the hotel's ensuite bedrooms offers flat screen TVs, power shower, hairdryer and tea and coffee making facilities

  • 56 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Air Cooling System
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 1,316 reviews

Our guest reviews for ibis Belfast Queens Quarter

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 995 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Jacob Business - 18/10/2018 AccorHotels certified review
« Mr J. »

The staff were very friendly and helpful. The fact that I had breakfast there made a difference too!

Robert Couples - 18/10/2018 AccorHotels certified review
« Everything about our stay was positive/ »

All good. We especially appreciated the clean room and friendly staff with whom we had an opportunity to chat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, Thank you very much for this wonderful feedback! It has certainly put a smile on my face to read these positive comments and I will certainly share them with the rest of team as it truly rewarding to see this as we strive to provide excellent customer service. If you do get a moment, we would absolutely love to hear from you on TripAdvisor by following the link below. https://www.tripadvisor.co.uk/Hotel_Review-g186470-d15…-Reviews-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Danya Salem Front Office Manager

Anonymous Friends - 17/10/2018 AccorHotels certified review
« Not very welcoming »

Bar food poor. Poor bar service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms B., Thank you for taking the time to tell us about your experience at the ibis Belfast Queens Quarter. I am surprised to see your low score for our staff, arrival, as well as departure as I had personally arranged your check-in and check-out. As such, I am indeed very saddened to see you were disappointed with your experiences. At Ibis, we strive to provide a superior service experience for every guest and I do apologise that this was not the case on this occasion, and that your visit has fallen short of your expectations. Once again, thank you for sharing your feedback and we hope you will give us the opportunity to welcome you back to the hotel for a more positive visit. Kind regards, Danya Salem Front Office Manager

Anon Business - 16/10/2018 AccorHotels certified review
« fantastic »

Amazing bed and pillows, room was a nice temperature. very good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., Thank you very much for taking the time to fill this our and for giving us such a fantastic score! I will certainly share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you do get a moment, we would absolutely love to hear from you on TripAdvisor by following the link below. https://www.tripadvisor.co.uk/Hotel_Review-g186470-d15…-Reviews-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Danya Salem Front Office Manager

Margaret H. Friends - 15/10/2018 AccorHotels certified review
« Overall not impressed despite above mark. »

Room clean and very comfortable, staff friendly and helpful but trying to multitask,? Breakfast very poor, first no eggs, when eggs available sausages were gone, supplies minimal for amount of residents in dining room.definitely would not recommend hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. h., Thank you for taking the time to share your feedback on your recent stay with us. I am truly disappointed to see that your breakfast did not meet your expectations. Please accept my sincerest apologies for this. I can assure you that this is not up to our usual high standard for breakfast service and I do hope you will give us the opportunity to demonstrate this in the future. Once again, thank you for sharing this feedback and I hope we will be able to welcome you to provide a better experience from start to finish. Kind regards, Danya Salem Front Office Manager

Brendan Families - 15/10/2018 AccorHotels certified review

Good location, good sized room, good choice of TV channels

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., Thank you very much for taking the time to share this lovely feedback. We are glad to see you have enjoyed your visit to Belfast! I will certainly share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you do get a moment, we would absolutely love to hear from you on TripAdvisor by following the link below. https://www.tripadvisor.co.uk/Hotel_Review-g186470-d15…-Reviews-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Danya Salem Front Office Manager

Rika A. G. Families - 15/10/2018 AccorHotels certified review
« Great city location »

Nice and close to city center with friendly helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rika & G., Thank you for your feedback. We are absolutely delighted to see you have enjoyed your stay with us at Ibis Queens Quarter! I will certainly share these great comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you do get a moment, we would absolutely love to hear from you on TripAdvisor by following the link below. https://www.tripadvisor.co.uk/Hotel_Review-g186470-d15…-Reviews-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Danya Salem Front Office Manager

Lorraine Business - 13/10/2018 AccorHotels certified review
« Room was very clean. Food was not so good. »

Room was different to anywhere I’ve stayed before. Very clean. Bathroom was not what I expected but again very clean. Went down for food ordered a chicken burger and chips no mayo it came out just that a burger between two buns nothing else on it. Bit of salad, tomato, onion even. It was too hot to handle took one bite absolutely disgusting. As I said to the girl when paying the bill I’ve never tasted anything like it before it was definitely a frozen burger and it was definitely blasted in a microwave. Didn’t eat it. The breakfast was good though. Nice selection of food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lorraine, I would like to begin by thanking you for taking the time to taking the time to fill out this survey to relay this feedback. I am very pleased to see that you have found our rooms to be clean throughout. However, I am very saddened to see you have encountered this issue with your dinner. Please accept my sincerest apologies for that. Your feedback to our Guest Service Agent working that night was relayed to our management team the following day. Since then, our F&B manager has been investigating this further and looking at refreshing our products to prevent such issues in the future. On the other hand, I am very glad that you have enjoyed our breakfast varieties. Once again, thank you for your time and I do hope you will give us the opportunity to provide a better experience from start to finish in the future. Kind regards, Danya Salem Front Office Manager

Mrs R. Solo - 11/10/2018 AccorHotels certified review
« Comfortable and convenient »

The hotel was very comfortable and clean and the staff were very helpful. It is close enough to the city centre to make sightseeing easy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. R., Thank you for your feedback. We are very pleased to see you have enjoyed your stay. I will certainly share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you do get a moment, we would absolutely love to hear from you on TripAdvisor by following the link below. https://www.tripadvisor.co.uk/Hotel_Review-g186470-d15…-Reviews-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Danya Salem Front Office Manager

Jackie C. Couples - 11/10/2018 AccorHotels certified review
« Enjoyable stay »

Staff very pleasant. Nothing was too much trouble. Only had one meal at the hotel, but it was OK. Room and bed very acceptable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jackie, Thank you for your feedback. We are delighted to see you have enjoyed your stay with us! I will certainly share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you do get a moment, we would absolutely love to hear from you on TripAdvisor by following the link below. https://www.tripadvisor.co.uk/Hotel_Review-g186470-d15…-Reviews-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Danya Salem Front Office Manager

Greg Friends - 10/10/2018 AccorHotels certified review
« we were only there 1 night, very comfortable, clean, safe; breakfast was very good »

very good, we could not find a place to park (extremely difficult parking location), one of the employees actually moved their car to make space for us spot was within reasonable distance to good eating places

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for your feedback. We are very pleased to see you have enjoyed your stay. I will certainly share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you do get a moment, we would absolutely love to hear from you on TripAdvisor by following the link below. https://www.tripadvisor.co.uk/Hotel_Review-g186470-d15…-Reviews-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Danya Salem Front Office Manager

Neil Couples - 10/10/2018 AccorHotels certified review
« A fabulous weekend in Belfast »

Very friendly and helpful staff, great breakfast, comfortable bed, excellent bar and snacks and food available until very late.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for your feedback. We are very pleased to see you have enjoyed your stay. I will certainly share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you do get a moment, we would absolutely love to hear from you on TripAdvisor by following the link below. https://www.tripadvisor.co.uk/Hotel_Review-g186470-d15…-Reviews-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Danya Salem Front Office Manager

Anonymous Business - 10/10/2018 AccorHotels certified review
« Cool place to stay »

Very comfortable place to stay. Lovely stafft

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. D., We very much appreciate your comments regarding your stay at the ibis Belfast Queens Quarter. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Danya Salem Front Office Manager

Aoife Couples - 09/10/2018 AccorHotels certified review
« Excellent »

Comfortable cosy room, friendly welcoming staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., Thank you for this wonderful feedback! We are so delighted to see you have enjoyed your stay with us. I will certainly share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you do get a moment, we would absolutely love to hear from you on TripAdvisor by following the link below. https://www.tripadvisor.co.uk/Hotel_Review-g186470-d15…-Reviews-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Danya Salem Front Office Manager

Cissy Families - 08/10/2018 AccorHotels certified review
« Friendly helpful staff »

Great staff wapecially Rachel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., We very much appreciate your comments regarding your stay at the ibis Belfast Queens Quarter. It is always a pleasure to receive positive feedback. I will share your comments with our team, and Rachel in particular. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to welcome you back soon! Kind regards, Danya Salem Front Office Manager

Sandra G. Friends - 08/10/2018 AccorHotels certified review
« Friendly staff and quiet location but a bit of a challenge at times. »

Great friendly staff. When the cleaning staff never got to our room, even though were were out from 9:30 until 5pm, the front desk staff quickly brought fresh cups and tea bags to the room. I had to grab another staff in the hall to bring clean towels and no one asked if we'd still like the room made up. Also I found the shower a bit unsafe as it is slippery by the shower door and I slipped as I exited. It needs a safety mat or tough marking right to the door. The pull out bed is really only suitable for children. It was horribly uncomfortable but we needed this room as all the other rooms only have I queen bed. Two friends nearing 60 should be able to share a room and each get a comfortable bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G., Thank you for sharing this helpful feedback. Once again, I do apologise for the inconvenience as this is not up to our usual high standard. I have passed this on to our Housekeeping Manager for further investigation. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Danya Salem Front Office Manager

Tracey G. Business - 08/10/2018 AccorHotels certified review
« Such lovely staff »

I am a vegan and when I arrived I spoke to Yasmin, asking if there was soya milk and dairy free spread available at breakfast. There wasn’t, so Yasmin kindly went to the shops to get me some soya milk etc., when I came down for breakfast all of the staff were aware of my dietary needs and not once was I made to feel like a nuisance, I felt looked after. I would highly recommend your hotel and in particular your staff, who were all lovely, you should be proud of having such a great team

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G., Thank you so very much for this fantastic feedback! The team and I are absolutely delighted you have enjoyed your stay and we were able to cater to your needs. I will certainly share your comments with our team, and Yasmine in particular, as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you do get a moment, we would absolutely love to hear from you on TripAdvisor by following the link below. https://www.tripadvisor.co.uk/Hotel_Review-g186470-d15…-Reviews-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Danya Salem Front Office Manager

Darren H. Couples - 07/10/2018 AccorHotels certified review
« Fabulous in every way »

Couldn’t have asked for more. All staff were very helpful. Food was good. Room clean and tidy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. h., Thank you for your feedback. We are very pleased to see you have enjoyed your stay as we truly enjoyed welcoming you to the hotel and meeting you both! I will certainly share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you do get a moment, we would absolutely love to hear from you on TripAdvisor by following the link below. https://www.tripadvisor.co.uk/Hotel_Review-g186470-d15…-Reviews-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html. Thank you again for sharing your experience and we hope your next visit will be very soon! Kind regards, Danya Salem Front Office Manager

Sandra S. Families - 06/10/2018 AccorHotels certified review
« Very clean rooms with good bathroom facilities. »

The rooms are very sparse. The beds are comfortable. The washroom is small, with a great shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., We very much appreciate your comments regarding your stay at the ibis Belfast Queens Quarter. Please accept my apologies for any inconvenience you may have experienced during your stay. Any prices quoted on Booking.com for exchange rates are always approximate. Payments taken at the hotel are always reflecting the current exchange rates depending on the card issuer. However, I wish to clarify if there was a double charge for your lunch. As such, I would appreciate if you are able to contact me directly at h7… to provide more details for me to be able to help in rectifying this. Thank you again for sharing your experience and I hope to hear from you soon. Kind regards, Danya Salem Front Office Manager

Anonymous Couples - 03/10/2018 AccorHotels certified review
« Great »

The staff were very helpful at all times, from the moment we arrived to when we left.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for your feedback. We are very pleased to see you have enjoyed your stay. I will certainly share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you do get a moment, we would absolutely love to hear from you on TripAdvisor by following the link below. https://www.tripadvisor.co.uk/Hotel_Review-g186470-d15…-Reviews-Ibis_Belfast_Queens_Quarter-Belfast_Northern_Ireland.html. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Danya Salem Front Office Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 74.00 GBP Non member rate
From 70.30 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates