Hotel - Mercure Le President Biarritz Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Le President Biarritz Centre Hotel

4.0/5 649 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 13  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Thalassotherapy centre
  • Massage  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Paying, Nearby)
    • Rafting (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Bowling  (Nearby)


  • Breakfast
  • Room service
    • Opening hours : Week 06:30-12:00
    • Opening hours : Week-end 06:30-12:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Our rooms

Choose from our modern and spacious Standard and Superior Rooms. Opt for Superior to get a wider choice of services. A sea view is also on offer, subject to availability.We also have suites for added comfort.

  • 68 rooms
  • 69 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Your meetings and events

4.1/5 AccorHotels Rating 1,134 reviews

Our guest reviews for Mercure Le President Biarritz Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 649 reviews
Peter Couples - 18/06/2018 AccorHotels certified review
« Very helpful and flexible in check in and out times »

Excellent experience, the reception was very helpful.

Anamaria Solo - 06/06/2018 AccorHotels certified review
« Very good »

Excellent staff service, very helpful and friendly

Couples - 06/06/2018 TripAdvisor review
« Worst Hotel Ever »

A really bad hotel experience. When we checked in we were told breakfast was included but when we checked out the next morning they said it wasn't and charged us €18 each for a cup of coffee and a croissant. The toilet in the room smelled of cigarette smoke, the curtains didn't close properly so the room couldn't get dark and it was so noisy I had to resort to earplugs - the only time in my two week stay in France, which included 2 separate hotels in central Paris, that earplugs were needed. This was supposed to be a 'Superior' room. I cannot recommend this hotel to anyone looking for a pleasant stay in Biarritz and I was glad I was only staying one night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir or Madam, We thank you for taking time to post your comment. We feel sorry that your experience was so poor with us. Regarding breakfast, there must be a misunderstanding as you receive yourself a booking confirmation via e-mail for a room without breakfast. Our receptionnists always give information for breakfast at check-in in case you change your mind and would like to have it. Our windows are soundproof but as we are located in the city center on the main place, there may be some nights more noisy than others. We regret it deeply. We hope to have the chance to welcome you again one day Kind regards

Ade B. Couples - 21/04/2018 AccorHotels certified review
« Our usual stopover in Biarritz »

As usual we were met by a very pleasant young lady at reception and quickly checked in. We only stayed for one night but it was a pleasant stay in a beautiful room overlooking the bay.

Linda F. Couples - 19/04/2018 AccorHotels certified review
« Linda F. »

Our stay was excellent, lovely room,very clean with everything you need.The staff were very welcoming, helpful and informative. We will definitely stay again.

Baekin K. Couples - 18/04/2018 AccorHotels certified review
« Well located and friendly staffs. »

As always, we had a pleasant stay at this hotel. Would be happy to go back to stay during our visits in Biarritz.

Iraja C. Couples - 02/04/2018 AccorHotels certified review
« Great location. Awful parking. No services. Will not recommend. »

Great location. Awful parking. No services. Will not recommend. Not the most attentive and helpful staff.

Etienne S. Solo - 29/12/2017 AccorHotels certified review
« Fun »

Thank you Alexandra, Christophe and team for your hospitality and professionalism.. It was fun staying at your place!

Eddie Business - 08/12/2017 AccorHotels certified review
« Very pleasant stay »

Superb location, convenient parking, warm welcome, clean, well designed room

Couples - 29/11/2017 TripAdvisor review
« The best Accor place to be in Biarritz ! »

The hotel and the room with sea view is just awesome ! But above all the personnel : Alexandra and her night male colleague were very helpful and nice to guide us for our trip in Biarritz ! Special big thanks to them and hope Accor give them a bonus for their excellency at work !

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur, Madame, A big thank you for this very nice message on tripadvisor and for the recommendation you made about the best Accor place to be in Biarritz. My team and I are delighted that your stay has gone well and for us your testimony it is a nice reward. Looking forward to welcoming you again, Regards,

William Families - 18/11/2017 AccorHotels certified review
« Excellent location. »

Very friendly and helpful staff and you were dog friendly.

Leslie P. Business - 13/10/2017 AccorHotels certified review
« General satisfied but still need to improve »

The room is clean and tidy. But two points need to improve to avoid complain: - Please keep the air conditioning (cooling) system running even in October. The room temperature is not comfortable even open the window! Particular at night when going to sleep!. - The wifi is weak at the room near the end of the corridor, and drop connection for about one hour suddenly everyday. Internet connection is critical for business traveller.

T H. Families - 12/10/2017 AccorHotels certified review
« Excellent hotel and location »

We thoroughly enjoyed our stay at the Mercure President Biarritz. Hotel location could not be better, staff were very helpful and friendly. The room was extremely bright and comfortable and the shower was fantastic. Only two areas that could have been improved - 1. the quality of the towels in the bathroom was very poor 2. it was good to have tea and coffee facilities in the room but could have been improved by providing proper cups - we only had one paper cup between us when we arrived. Other than these two issues we thought the hotel was fantastic and would definitely return.

Michael M. Couples - 10/10/2017 AccorHotels certified review
« Convience with a smile. »

Our fourth or fifth stay at hotel. Breakfast a bit expensive. Receptionist acknowledged us in reception when on phone not like my previous complaint well done. Could do with a little more interaction ie. name used when greeting etc.

thedukeofderwenfawr Couples - 10/10/2017 TripAdvisor review
« Biarritz let down. »

We booked a junior suite at Le President as a birthday treat for my wife. What a major let down ! The suite was small compared to others we have stayed in and the retro style bedroom and living area was not to our taste at all. Indeed for a hotel chain of this standing we could not understand how the quality of the furnishings seemed such poor quality. In contrast the bathroom was up-to date and the facilities excellent, however one of my wife's gripes was that , there were no complimentary toiletries, bathrobes or similar that one usually finds in a suite, especially at the price we paid. Indeed the toiletries provided were bog standard if you pardon the pun and we were really disappointed for the price paid. Also with a view over the car park this was not what I had in mind for her birthday. On the plus side the staff were very nice and our room kept spotlessly clean. Parking at 17euros a day in the adjacent car park was, I felt ok for the location. In summary whilst I appreciate taste is completely subjective unfortunately we were really disappointed with the suite, as it was relatively small, no view , and the interior retro design was to us nothing but tacky. I regret to say that at the price we paid overall this was the worse value I have encountered for a long time. As I stated previously the only redeeming features were the very friendly staff and the cleanliness which was faultless.

Our hotel has responded to the review
Our hotel has responded to the review

Madame, Monsieur, Thank you for choosing the Mercure President for your stay in Biarritz. I regret that the layout of our junior suite did not live up to your expectations. I am delighted that you enjoyed the professionalism of my team (they will be happy) as well as the cleanliness of the room. I hope that we will have the opportunity to welcome you for a next occasion, by occupying a room with "Sea view" for example. See you soon, Regards,

Ken C. Friends - 07/10/2017 AccorHotels certified review
« Bike the south of France a »

It is only a stay at a hotel.nothing to get excited about in the scheme of files' experiences.It's your livelihood. I just enjoyed my sleep. Experiencing finding a place to sleep when on the road is like watching grass grow.Alternatively when one riding by bicycle is something that one can get excited about in a days experiences. Do something memorable in your city/town then one could create an experience that would be worthwhile writing and explaining an unusual experience. I have a lot more to say however, I am tired now and need to sleep here in my delightful second home in France. Try to be creative clean and crisp is the expectation as normal.

S. Couples - 02/10/2017 AccorHotels certified review
« No free parking and no contribution from Hotel to the city parking Indigo neither »

Room compositiion is OK. nevertheless not clean, dust on the desk and bed. No bar and no breakfast. We had to fully pay the parking Indigo (39€ for less than 2 days) nearby. Would have been appreciate a compensation for parking payement like is made in other hotel brand. I dont think i will come again in this Mercure hitel because of the parking payement contribution missing today.

Kevin W. Couples - 02/10/2017 AccorHotels certified review
« Great hotel, helpful staff and close to the centre »

Stayed for 3 nights. On the final day we were able to store our luggage until we came back to collect to go for our train in the late afternoon. That was very helpful. Room very comfortable and view on to main street. Great hotel

K. L. Couples - 02/10/2017 AccorHotels certified review
« Nice personal, everything on time »

Nice location, parking, kind personal

Anonymous Families - 24/09/2017 AccorHotels certified review

Good location in centre of Biarritz. Reception staff very helpful. Rooms very clean with tea and coffee available.

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