Hotel - Mercure Le President Biarritz Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Le President Biarritz Centre Hotel

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4.0/5 613 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 75.05 EUR Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 13  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 13  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Leisure and activities

  • Thalassotherapy centre
  • Massage  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Paying, Nearby)
    • Rafting (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Bowling  (Nearby)

Catering

  • Breakfast
  • Room service
    • Opening hours : Week 06:30-12:00
    • Opening hours : Week-end 06:30-12:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from our modern and spacious Standard and Superior Rooms. Opt for Superior to get a wider choice of services. A sea view is also on offer, subject to availability.We also have suites for added comfort.

  • 68 rooms
  • 69 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Crib on request
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Your meetings and events

4.1/5 AccorHotels Rating Based on 878 reviews

Our guest reviews for Mercure Le President Biarritz Centre Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 613 reviews
AccorHotels certified review
William Families - 18/11/2017
« Excellent location. »

Very friendly and helpful staff and you were dog friendly.

AccorHotels certified review
Leslie P. Business - 13/10/2017
« General satisfied but still need to improve »

The room is clean and tidy. But two points need to improve to avoid complain: - Please keep the air conditioning (cooling) system running even in October. The room temperature is not comfortable even open the window! Particular at night when going to sleep!. - The wifi is weak at the room near the end of the corridor, and drop connection for about one hour suddenly everyday. Internet connection is critical for business traveller.

AccorHotels certified review
T H. Families - 12/10/2017
« Excellent hotel and location »

We thoroughly enjoyed our stay at the Mercure President Biarritz. Hotel location could not be better, staff were very helpful and friendly. The room was extremely bright and comfortable and the shower was fantastic. Only two areas that could have been improved - 1. the quality of the towels in the bathroom was very poor 2. it was good to have tea and coffee facilities in the room but could have been improved by providing proper cups - we only had one paper cup between us when we arrived. Other than these two issues we thought the hotel was fantastic and would definitely return.

AccorHotels certified review
Michael M. Couples - 10/10/2017
« Convience with a smile. »

Our fourth or fifth stay at hotel. Breakfast a bit expensive. Receptionist acknowledged us in reception when on phone not like my previous complaint well done. Could do with a little more interaction ie. name used when greeting etc.

TripAdvisor review
thedukeofderwenfawr Couples - 10/10/2017
« Biarritz let down. »

We booked a junior suite at Le President as a birthday treat for my wife. What a major let down ! The suite was small compared to others we have stayed in and the retro style bedroom and living area was not to our taste at all. Indeed for a hotel chain of this standing we could not understand how the quality of the furnishings seemed such poor quality. In contrast the bathroom was up-to date and the facilities excellent, however one of my wife's gripes was that , there were no complimentary toiletries, bathrobes or similar that one usually finds in a suite, especially at the price we paid. Indeed the toiletries provided were bog standard if you pardon the pun and we were really disappointed for the price paid. Also with a view over the car park this was not what I had in mind for her birthday. On the plus side the staff were very nice and our room kept spotlessly clean. Parking at 17euros a day in the adjacent car park was, I felt ok for the location. In summary whilst I appreciate taste is completely subjective unfortunately we were really disappointed with the suite, as it was relatively small, no view , and the interior retro design was to us nothing but tacky. I regret to say that at the price we paid overall this was the worse value I have encountered for a long time. As I stated previously the only redeeming features were the very friendly staff and the cleanliness which was faultless.

Our hotel has responded to the review
Our hotel has responded to the review

Madame, Monsieur, Thank you for choosing the Mercure President for your stay in Biarritz. I regret that the layout of our junior suite did not live up to your expectations. I am delighted that you enjoyed the professionalism of my team (they will be happy) as well as the cleanliness of the room. I hope that we will have the opportunity to welcome you for a next occasion, by occupying a room with "Sea view" for example. See you soon, Regards,

AccorHotels certified review
Ken C. Friends - 07/10/2017
« Bike the south of France a »

It is only a stay at a hotel.nothing to get excited about in the scheme of files' experiences.It's your livelihood. I just enjoyed my sleep. Experiencing finding a place to sleep when on the road is like watching grass grow.Alternatively when one riding by bicycle is something that one can get excited about in a days experiences. Do something memorable in your city/town then one could create an experience that would be worthwhile writing and explaining an unusual experience. I have a lot more to say however, I am tired now and need to sleep here in my delightful second home in France. Try to be creative clean and crisp is the expectation as normal.

AccorHotels certified review
S. Couples - 02/10/2017
« No free parking and no contribution from Hotel to the city parking Indigo neither »

Room compositiion is OK. nevertheless not clean, dust on the desk and bed. No bar and no breakfast. We had to fully pay the parking Indigo (39€ for less than 2 days) nearby. Would have been appreciate a compensation for parking payement like is made in other hotel brand. I dont think i will come again in this Mercure hitel because of the parking payement contribution missing today.

AccorHotels certified review
Kevin W. Couples - 02/10/2017
« Great hotel, helpful staff and close to the centre »

Stayed for 3 nights. On the final day we were able to store our luggage until we came back to collect to go for our train in the late afternoon. That was very helpful. Room very comfortable and view on to main street. Great hotel

AccorHotels certified review
K. L. Couples - 02/10/2017
« Nice personal, everything on time »

Nice location, parking, kind personal

AccorHotels certified review
Anonymous Families - 24/09/2017

Good location in centre of Biarritz. Reception staff very helpful. Rooms very clean with tea and coffee available.

TripAdvisor review
Couples - 19/09/2017
« Disappointing room, mediocre breakfast »

We were very disappointed at the small room & stupidly small twin beds which gave us a poor night's rest. Breakfast was very average. On departure we requested a refund for the price of breakfast (which we had pre-booked) as at Le Mans they advised us that we were entitled to free breakfast at our age in Mercure hotels. At Le Mans the refund was immediate but at Biarritz we were told it would need 'approval'.

Our hotel has responded to the review
Our hotel has responded to the review

Madame, Monsieur, You took the time to give us your opinion about your stay in our hotel, and we thank you. I am sorry that the service did not respond fully to your expectations and please accept my deepest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations earns your trust when you next stay with us. Looking forward to welcoming you shortly, Yours sincerely,

AccorHotels certified review
Mr.j.l. Couples - 10/09/2017
« most pleasurable experience »

staff very good.room excellent as always.bed fantastic.air con always best ive used. breakfast top draw.

AccorHotels certified review
Geoffrey D. Families - 03/09/2017
« Great centrally located hotel »

Very comfortable but, for a hotel that purports to be 4*, the in-room tea/coffee facilities were particularly modest. Paper cups ? With Nespresso machines seemingly ubiquitous, including Airbnb, a sachet of instant coffee in a paper cup was rather a surprise. It didn't spoil our visit, at all, but was one of our first impressions of an otherwise very comfortable hotel, with friendly staff in a great location. I don't think it would cost very much extra but the guest experience would be so much better !

AccorHotels certified review
Gerardo Families - 26/08/2017
« Fine »

Everything was correct but we felt again the lack of housekeeping personal, having to wait for the room cleaning more than three times, and the lack of workers smiles and sympathy

AccorHotels certified review
Cynthia L. B. Solo - 24/08/2017
« Spectacular »

I had the best view overlooking the Ocean and the iconic towering lighthouse. It was amazing. Its a five minute short walk to the main Grande Plage beach in the middle of town across the street from the Galleries Lafayette. The hotel staff were truly accommodating and very kind. The breakfast had every kind of breakfast food imaginable. Five stars!

TripAdvisor review
Couples - 22/08/2017
« Well located, decent rooms, and efficient service »

Repeat visit to centrally located hotel. Chosen for location. Always take ocean view room. Service can be patchy in Biarritz, but this hotel's service tends to be consistently efficient at reception and in breakfast room, even if not particularly warm.

Our hotel has responded to the review
Our hotel has responded to the review

Madame, Monsieur, We thank you for sharing your opinion following your stay, it is a pleasure to read that you enjoyed the hotel and its facilities. However I regret that the warm service did not meet your expectations. Your remarks have been taken into consideration and will be share with the staff. We do hope to welcome you back soon and have another chance to better serve you in the near future. With my best regards,

AccorHotels certified review
John P. Couples - 14/08/2017
« Great place to stay with great sea views! »

Friendly staff, comfortable bed, powerful shower + great sea view. Also, buffet breakfast was excellent.

AccorHotels certified review
Graham Business - 13/08/2017
« Nice room friendly staff. »

I booked and checked in on line which was easy and quick. On arrival at hotel receptionist very friendly and helpful. Room was nice slightly small but adequate for the 2 day stay. Great location in the centre of town near restaurants,bars and shops. All walkable. This was a business trip but did take a walk to beach which was about 5 to 7 minutes.

TripAdvisor review
Family - 12/08/2017
« Nice hotel in centre of town »

Nice hotel in good place just over street is Lafayette store, grande beach, cafes and shops. Breakfast was quite good (traditional french breakfast, but there was even plant milk) and very helpful Mr David.

Our hotel has responded to the review
Our hotel has responded to the review

Madame, Monsieur, Thank you for your kind message on Tripadvisor, my staff will be very happy when I will share with them, especially Mr David. We hope to Welcome you once again for your next visit in Biarritz. Best Regards,

AccorHotels certified review
Gloria V. Families - 10/08/2017
« Cute and cozy hotel. »

Reception was very friendly, english could be better. Room was nice, shower was very good. Breakfast was quite small. I would like soymilk option and more fruit. Internet connection could also be better.

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