Hotel - Mercure Le President Biarritz Centre Hotel
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Mercure Hotel

Mercure Le President Biarritz Centre Hotel

18 Place Georges Clemenceau 
64200  BIARRITZ
FRANCE

571 reviews
TripAdvisor Rating Based on 571 reviews
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Check-in from 15h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 13  EUR
  • Thalassotherapy centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 13  EUR
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Leisure and activities

  • Thalassotherapy centre
  • Massage  (Nearby)
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Paying, Nearby)
    • Rafting (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Bowling  (Nearby)

Catering

  • Room service
    • Opening hours : Week 06:30-12:00
    • Opening hours : Week-end 06:30-12:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from our modern and spacious Standard and Superior Rooms. Opt for Superior to get a wider choice of services. A sea view is also on offer, subject to availability.We also have suites for added comfort.

  • 68 rooms
  • 69 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Crib on request
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Your meetings and events

4.1/5 AccorHotels Rating Based on 684 reviews

Our guest reviews for Mercure Le President Biarritz Centre Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 571 reviews
AccorHotels certified review
Graham Business - 13/08/2017
« Nice room friendly staff. »

I booked and checked in on line which was easy and quick. On arrival at hotel receptionist very friendly and helpful. Room was nice slightly small but adequate for the 2 day stay. Great location in the centre of town near restaurants,bars and shops. All walkable. This was a business trip but did take a walk to beach which was about 5 to 7 minutes.

TripAdvisor review
Family - 12/08/2017
« Nice hotel in centre of town »

Nice hotel in good place just over street is Lafayette store, grande beach, cafes and shops. Breakfast was quite good (traditional french breakfast, but there was even plant milk) and very helpful Mr David.

Our hotel has responded to the review
Our hotel has responded to the review

Madame, Monsieur, Thank you for your kind message on Tripadvisor, my staff will be very happy when I will share with them, especially Mr David. We hope to Welcome you once again for your next visit in Biarritz. Best Regards,

AccorHotels certified review
Gloria V. Families - 10/08/2017
« Cute and cozy hotel. »

Reception was very friendly, english could be better. Room was nice, shower was very good. Breakfast was quite small. I would like soymilk option and more fruit. Internet connection could also be better.

AccorHotels certified review
Mary Couples - 07/08/2017
« The hotel was adequate  »

As it is a Mecure I was expecting a larger room and a bar and possibly a restraint. The decoration was much more like an Ibis.

AccorHotels certified review
Simon Couples - 03/08/2017
« Check in could be better »

We booked and paid for the room and breakfast 9 months ago, so when booking in I was a little surprised to be asked by the girl on the desk did I want breakfast and how was I going to pay? It took a while to convince her that breakfast and room were already paid for, she had confused me with another guest. This should not happen should it?

AccorHotels certified review
Javier C. Families - 02/08/2017

Very nice hotel, very nice staff and good atmosphere

AccorHotels certified review
Pierre Families - 23/07/2017
« Au milieu de tous »

Nice relaxex stay, friendly staff, decent breakfast

AccorHotels certified review
John P. Solo - 30/06/2017

Reception staff were excellent, as they were last time I stayed. I was upgraded to a better room which was also great.

AccorHotels certified review
Anonymous Families - 29/06/2017
« Wonderfully elegant stay!  »

We were pleasantly surprised at the nice hotel and elegant surroundings we had reserved. And such a great location at the train station and so close to the tourist office for our tour! This was a perfect place to stay for tours of the Loire. Alley! I hope to be able to return sometime!

AccorHotels certified review
Anonymous Couples - 06/03/2017

Always pleasant to stay in this hotel.

AccorHotels certified review
Anonymous Solo - 02/03/2017

Room was quiet and comfortable. Location great, very central. Reception were very helpful. Only drawback was room stank of cigarettes when I arrived. I left the windows open and it disappeared. Must remember that smoking in hotels on the continent is still allowed.

AccorHotels certified review
Anonymous Couples - 18/02/2017

Warm welcome on arrival, with assurance to provide assistance 24 hours. Attractive comfortable room and bed with plenty of choice at breakfast. Staff helpful at all times. Hotel is situated in the centre of the resort with simple access to all amenities.

AccorHotels certified review
Anonymous Families - 13/02/2017

The location is very great, hovewer I was in 'privilege bedroom' room 702, I have booked 3 rooms for my family (it was my mother's birthday), obviously only one upgraded with my Accor's card, even if I have booked the 9th January 30minute before a promotion (see request CRM: 00020478923) that couldn't be applied for my booking (because I did it 30min before to received the email!). The room was smelly and the coffee machine was broken, I have asked at 2 different persons to look at it and refill the coffee capsules but no one did it, neither for the cream in the bathroom. Great location, people were smiling but didn't do what they said they will (coffee machine).

AccorHotels certified review
Anonymous Couples - 09/01/2017

Nicely situated!!!

AccorHotels certified review
Anonymous Friends - 05/01/2017

It was the 3th time we stayed at the Mercure President in Biarritz. People are very helpful and friendly. Location is very good, close to the see, shops, and car park next to the hotel. We will stay there again, next time we visit Biarritz...

AccorHotels certified review
Anonymous Couples - 20/12/2016

The room was. Clean and everything worked. There was a smell of cigarette smoke on entry. The breakfast was well presented and well attended by the server on duty. We like the hotel and have stayed on numerous occasions there and will again

TripAdvisor review
TWJW Couples - 02/11/2016
« Good but pricey »

The drains in the bathroom aren't large enough for the amount of water the powerful shower provides. take the drain cover out whilst showering and it's fine. Lovely hotel and charming staff. expensive for a view of the car park though!

Our hotel has responded to the review
Our hotel has responded to the review

Madame, Monsieur, Thank you for your message on Tripadvisor. I am so sorry that the quality did not meet all your expectations, and I beg you to accept my sincerest apologies. However, I am glad that you enjoyed our establishment while finding, among other things, a charming staff. We offer rooms with sea views, but, indeed, the type of room you had (Junior Suite of 32sqm) is positioned with view to the rear of the hotel. We hope to welcome you next time, and that you will be able, perhaps, to take a room with a sea view. Yours Sincerly,

TripAdvisor review
Couples - 07/10/2016
« It was a small room »

The hotel was ok, but the room was very small. (We booked a privalage room) The man on reception was very obliging and quite helpful. They served breakfast which was adequate but they did have a restaurant, but there is plenty of restaurants in the area.

Our hotel has responded to the review
Our hotel has responded to the review

Madame, Monsieur, I very much appreciate your comments regarding your stay at the Mercure Biarritz Le Président. It is always a pleasure to receive positive feedback. I will share your comments with my team. I am sure that this testimony will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Best regards,

AccorHotels certified review
Anonymous Couples - 03/10/2016

The hotel is well-located, and the front-desk was very helpful.

AccorHotels certified review
Anonymous Couples - 29/09/2016

We had a brilliant stay , our room was exactly as we had booked. George and the team were professional and helpful at all times. It was our first time in Biarritz and at Le President, it wont be our last...thank you!

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