Hotel Mercure President Biarritz Plage 4 stars

TripAdvisor rating 4.0/5 739 reviews
Hotel Mercure President Biarritz Plage
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Hotel extras

  • Coffee, tea and flavoured water are offered free of charge all day long

  • Bike rental during the summer season to explore Biarritz

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 13.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • Room service
Leisure and activities
  • Massage (Nearby)
  • Golf
  • Tennis
  • Beach and water sports
  • Bowling (Nearby)
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

Hotel Mercure President Biarritz Plage

18 Place Georges Clemenceau
64200
biarritz
france

Tel: +33559246640

Fax: (+33)5/59249046

Contact email

Check-in from 15h00

Check out up to 11h00

  • GARE SNCF DE BAYONNE :   6 2 FOCH

  • GARE SNCF DE BIARRITZ :   6 2 FOCH

  • By plane

    BIARRITZ PARME At 4km / 2.49 miles

  • By train

    BIARRITZ LA NEGRESS At 3km / 1.86 miles

GPS :43.481926, -1.559665

Currently, close to our hotel

Grande Plage in Biarritz, leisure

From 01/01/2019 to 31/12/2019

At 341 m

Fishing Port in Biarritz, outing

From 01/01/2019 to 31/12/2019

At 416 m

Rocher de la Vierge in Biarritz, walk

From 01/01/2019 to 31/12/2019

At 728 m

The Biarritz Lighthouse, visit

From 01/01/2010 to 31/12/2019

At 1.4 km

Our accommodations

Choose from our modern and spacious Standard and Superior Rooms. Opt for Superior to get a wider choice of services. A sea view is also on offer, subject to availability. We also have suites for added comfort.

Standard Room with a double bed.

  • Max. number of persons: ‌2
  • Area: From 17
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege room with 1 double bed, ocean view

  • Max. number of persons: ‌2
  • Area: From 17
  • Views: On Beach, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 2 single beds.

  • Max. number of persons: ‌2
  • Area: From 17
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

FAMILY ROOM

  • Max. number of persons: ‌4
  • Area: From 40
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

REDUCED-MOBILITY FAMILY ROOM

  • Max. number of persons: ‌4
  • Area: From 40
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 50 m²

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
Hotel Mercure President Biarritz Plage

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,771 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

739 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very pleasant

Customer review rating 4.2/5

Assia Friends - 11/06/2019 AccorHotels certified review

Very pleasant

Great location, only a night stop but a real flavor of Biarittz

Customer review rating 4.2/5

William Friends - 05/06/2019 AccorHotels certified review

Welcome reception and lovely staff to assist. Short stop but managed to see much of Biarittz. Car Parking next to hotel good. Room and Foos also excellent.

Awesome stay in Biarritz President plage

Customer review rating 4.2/5

Édouard Couples - 21/05/2019 AccorHotels certified review

Very nice and friendly crew, room are comfortable and cosy offering a very nice view on the ocean. Perfect location

Chers Clients, Encore merci de nous avoir fait part de votre ressenti suite à votre dernier séjour au sein de l’Hotel Président à Biarritz. Nous sommes ravis que vous ayez passé un excellent séjour et que notre établissement a répondu à vos attentes et nous espérons pouvoir vous accueillir de nouveau très bientôt. Si nous pouvons abuser, je vous remercie de partager votre expérience sur le site TRIP ADVISOR afin de nous permettre d’accroître notre notoriété, de continuer à encore mieux vous accueillir et de valoriser les équipes ! En vous remerciant une nouvelle fois et en espérant avoir le plaisir de vous accueillir de nouveau, Veuillez recevoir, Chers clients, nos sincères remerciements Armel de LAAGE Directeur Général

Short stay in Biarritz

Customer review rating 4.2/5

B. Couples - 13/05/2019 AccorHotels certified review

Relaxing with central location

Excellent

Customer review rating 4.2/5

Evan B. Solo - 11/05/2019 AccorHotels certified review

Friendly staff - great location

Chers Clients, Encore merci de nous avoir fait part de votre ressenti suite à votre dernier séjour au sein de l’Hotel Président à Biarritz. Nous sommes ravis que vous ayez passé un excellent séjour et que notre établissement a répondu à vos attentes et nous espérons pouvoir vous accueillir de nouveau très bientôt. Si nous pouvons abuser, je vous remercie de partager votre expérience sur le site TRIP ADVISOR afin de nous permettre d’accroître notre notoriété, de continuer à encore mieux vous accueillir et de valoriser les équipes ! En vous remerciant une nouvelle fois et en espérant avoir le plaisir de vous accueillir de nouveau, Veuillez recevoir, Chers clients, nos sincères remerciements Armel de LAAGE Directeur Général

Thé hôtel is what to expect from its classification

Customer review rating 4.2/5

Willem P. Couples - 05/05/2019 AccorHotels certified review

Every thing was fine until the Irish rugby team arrived They were extremely noisy and we had to ask them to shut up but the noise and banging of doors did not stop until the early hours THÉ MANAGEMENT SHOULD NOT LET POEPLE LIKE THIS INTO A GOOD HOTEL

Very enjoyable stay in a lovely city

Customer review rating 4.2/5

Matthieu B. Couples - 25/04/2019 AccorHotels certified review

Very well located hotel, in very good conditions of cleanliness. Very helpful and courteous staff.

Air conditioning not available as advertised, noisy room with window open

Customer review rating 4.2/5

Jonathan Couples - 23/04/2019 AccorHotels certified review

Stayed for 2 nights over the warm Easter weekend. When we arrived we found that our room's air conditioning would not turn on. The reception staff explained that the hotel was currently "in heat mode" and this meant no air conditioning was available throughout the hotel, only heating. We were offered a small fan but found this was very loud and the room remained warm and stuffy. The hotel faces a busy main road with bars next door and opposite, and with the window open we did not sleep well. The staff and manager were very friendly and eventually offered a 20% discount on our stay because of the lack of air conditioning. It is just a shame that the Accor website advertises air conditioning as a feature of the hotel when this is clearly not always available, even in warm weather. Otherwise, the hotel was very clean and modern, and our impression would have been different if the air conditioning had worked as advertised.

Dear Dir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure President Biarritz Plage. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I asked the reception staff to give you a discount but the experience still remain the same for you and I do unserstand that. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Armel de Laage General Manager

Lovely

Customer review rating 4.2/5

Annabel Friends - 15/04/2019 AccorHotels certified review

The room was lovely and warm, no issues there. One of your reception staff Carolie was particularly very kind and patient. She just went out of her way to help, nothing seemed too much for her. So thank you.

Nice room, nice view

Customer review rating 4.2/5

Anne C. Couples - 02/04/2019 AccorHotels certified review

Room was very pleasant and clean. Bedding and mattress very comfortable. Staff welcoming and accommodating.

Perfect

Customer review rating 4.2/5

M.math Couples - 11/03/2019 AccorHotels certified review

From welcoming to departure, everything was perfect. The staff is outstanding (especially at the bar or breakfast). Rooms are nice and very clean - Design is good. Location in city center is perfect !

Great location and comfortable room.

Customer review rating 4.2/5

Mai Couples - 28/01/2019 AccorHotels certified review

It is a very impressive hotel from their staff to the cleanliness of the hotel. It is in a great location for easy accessibility.

An exceptional experience

Customer review rating 4.2/5

Jan J. Couples - 17/01/2019 AccorHotels certified review

We were warmly received, and a confusion on our on-line booking form was graciously overcome. We were even upgraded on our room, which helped make our stay very special. The accommodation was very clean and comfortable, and we were treated with great courtesy and warmth by all staff. The buffet breakfast was extremely good, plentiful and fresh, including great coffee.

A nice stay in the center of town

TripAdvisor rating 4.0/5

suet385 Couples - 14/01/2019 TripAdvisor review

Centrally located hotel within easy walking distance to most things. Breakfast was good and had a large selection and range. The hotel does not have a restaurant, but has an arrangement with a local nearby restaurant for evening room service. Car parking is next to hotel at 17€ a day. We had a pleasant stay.

Customer review rating 4.2/5

P. Couples - 08/01/2019 AccorHotels certified review

Correct

two days in Biarritz

TripAdvisor rating 4.0/5

bill403 Solo travel - 02/01/2019 TripAdvisor review

The Mercure hotel, like the town of Biarritz is wonderful. I had a nice view of the ocean from my room. The staff was welcoming and the breakfast was very complete. This is an excellent place in the center of the community activities including a great market.

Madame, Monsieur, I thank you for your testimony and my staff and myself are very pleased that you enjoyed your stay. I am sentive about your message concerning the welcoming of my team and the quality of the breakfast. We hope to welcome you again, Receive my best wishes for this new year, Best regards,

Two days in Biarritz

Customer review rating 4.2/5

Bill M. Solo - 31/12/2018 AccorHotels certified review

A wonderful weekend stay in the center of all the activities. Excellent location, only two and half blocks from the public beach. Location is key to this hotel. There was a iron and ironing board in the room, very convenient.

Good location

Customer review rating 4.2/5

Peter F. B. Couples - 20/10/2018 AccorHotels certified review

We stayed for 2 nights over a warm weekend in October, the staff were friendly. We discovered that the air conditioning was set to winter and therefore would cool the room. We asked management to intervene so we could get some sleep on the second night. We were advised that they could not do anything about it as every room had the same issue. This explained why a number of rooms had the windows wide open trying to get some cool air. This also meant that we had to listen to the noise from the busy street below. It made what we thought would be a great stay ,disappointing.

Disappointing

Customer review rating 4.2/5

Charles L. Couples - 15/10/2018 AccorHotels certified review

Great location. Services more in line with a two star hotel. One staff member was very helpful but other very ignorant about the hotel and services.

Great location but lack of facilities

Customer review rating 4.2/5

Jo Couples - 14/10/2018 AccorHotels certified review

It was ok. I would expect more facilities for the money. I also think the hotel could negotiate a better deal with Indigo parking. We were led to believe there was a discount for a 3-day stay which we asked about but Indigo parking staff were rude & indifferent when we asked about it. Filter coffee was tepid & stewed at breakfast. One evening, I had to find tissues & toilet roll after being out all day as they hadn’t been replenished by housekeeping. I don’t agree with the coffee pod machines, throw away cups & stirrers etc. You would like us to re-use the towels though? Environmentally, that makes no sense to me. I found a cockroach in our room on the morning of our checkout, not good. I told reception very subtly and also showed a photo but they weren’t interested at all.

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