Hotel Mercure President Biarritz Plage 4 stars

TripAdvisor rating 4.0/5 778 reviews
Hotel Mercure President Biarritz Plage
See on a map
+ 19 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Coffee, tea and flavoured water are offered free of charge all day long

  • Bike rental during the summer season to explore Biarritz

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • Room service
Leisure and activities
  • Massage (Nearby)
  • Golf
  • Tennis
  • Beach and water sports
  • Bowling (Nearby)
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

Hotel Mercure President Biarritz Plage

18 Place Georges Clemenceau
64200
biarritz
france

Tel: +33559246640

Fax: (+33)5/59249046

Contact email

Check-in from 15h00

Check out up to 11h00

  • GARE SNCF DE BAYONNE :   6 2 FOCH

  • GARE SNCF DE BIARRITZ :   6 2 FOCH

  • By plane

    BIARRITZ PARME At 4km / 2.49 miles

  • By train

    BIARRITZ LA NEGRESS At 3km / 1.86 miles

GPS :43.481926, -1.559665

Our accommodations

Choose from our modern and spacious Standard and Superior Rooms. Opt for Superior to get a wider choice of services. A sea view is also on offer, subject to availability. We also have suites for added comfort.

Standard Room with a double bed.

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Privilege room with 1 double bed, ocean view

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine

Standard Room with 2 single beds.

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV

FAMILY ROOM

  • Max. number of persons: 4
  • Area: From 40
  • Wireless internet in your room
  • Satellite/cable colour TV

REDUCED-MOBILITY FAMILY ROOM

  • Max. number of persons: 3
  • Area: From 40
  • Wireless internet in your room
  • Satellite/cable colour TV

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 50

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
Hotel Mercure President Biarritz Plage

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,006 reviews

tripadvisor

TripAdvisor Rating 4.0/5

778 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good hotel central location

Customer review rating 4.2/5

Anonymous Solo - 02/10/2019 AccorHotels review

The hotel was central but that came with traffic noise it’s not an issue if just staying a couple of nights but any more would be quite tiring

Great stay in lovely hotel

Customer review rating 4.2/5

Carl F. Families - 02/10/2019 AccorHotels review

Great check-in, lovely bedroom with excellent bathroom, great breakfast and very friendly staff in a hotel with a great location right in the centre of Biarritz

Customer review rating 4.2/5

John K. Couples - 02/10/2019 AccorHotels review

Very good .Room comfortable excellent breakfast. Staff very helpful,

Modern and clean hotel in the city centre

Customer review rating 4.2/5

Lisa S. Couples - 02/10/2019 AccorHotels review

The hotel is located in the city centre with easy access to a bunch of restaurants and bars. The two main beaches are easy to walk to, Grande Plage is about a 3 minute walk. The rooms are clean and cozy, the bed was very comfortable.

Not good

Customer review rating 4.2/5

Vinyb Couples - 30/09/2019 AccorHotels review

The bed was the hardest we’ve ever encountered in any hotel. did not sleep for two nights. Position of hotel was close to everything. Hotel was clean tidy and staff were friendly.

Very Disappointing

Customer review rating 4.2/5

Richard H. Couples - 29/09/2019 AccorHotels review

I have been a great fan of the accor group until now. We booked this property whilst driving en-route with the groups app which showed us lovely rooms and nice amenities including proper coffee making facilities. So we booked the only room that was showing on the app according to the pictures mentioned above. When we arrived we were really disappointed to find an extremely basic room had been allocated to us. Most unbelievable for a four star hotel was in the rooms we were given a kettle with paper cups to make coffee. All other cups/glasses where thin clear plastic usually found in 2 star hotels. We were paying a premium rate of over 200 euros for one night so kindly asked if we could change rooms or at least be given decent facilities like a coffee machine with proper china cups. We were then told we had booked a basic room online and that’s what the Mercure brand offers! Basically no more than an Ibis or Novatell the less expensive properties in the chain. But what really spoilt our trip was a conversation the next morning with a very condescending GM who seemed almost proud to point out that we should have been more careful when using the app. She said that we should have looked to book a superior room, but as this wasn’t available and not showing we didn’t know the two classes of rooms that the hotel offered. She simply would not accept that the app was very misleading however, the GM did say that people always complain about the lack of facilities and that I should write to the accor group to complain. Hence this note to you Finally she did agree that in any case that paper cups for a five start hotel was a very poor offering for the brand and eventually apologised. the app is misleading and the quality of the management staff is extremely poor.

We loved our stay. Room was perfect for us.

Customer review rating 4.2/5

Julaine P. Couples - 23/09/2019 AccorHotels review

It was only an overnight stay but we were very happy with our choice of your hotel.

Ok... but expected better

Customer review rating 4.2/5

John M. Friends - 18/09/2019 AccorHotels review

Great location and nice decor, however rooms tight with nowhere to sit other than the bed

Customer review rating 4.2/5

Brian H. Couples - 15/09/2019 AccorHotels review

Perfect in all aspects.

Mr

Customer review rating 4.2/5

M A. Couples - 14/09/2019 AccorHotels review

Smart efficient hotel. Perfectly located.

Good location. Probably more like good 3 star than 4 star

Customer review rating 4.2/5

Anon Couples - 11/09/2019 AccorHotels review

Having requested bathtub, was disappointed to learn that all bedrooms have shower only. Very helpful Receptionist, I think it was Coralie. Good breakfast. Great seaview.

Modern and light hotel

Customer review rating 4.2/5

Fi C. Friends - 05/09/2019 AccorHotels review

I liked this hotel particularly because the rooms were so light, which is not always how hotel rooms are. Light colours, big windows and really lovely bathroom products. Friendly staff.

Good

Customer review rating 4.2/5

Anonymous Solo - 26/08/2019 AccorHotels review

The staff were super helpful.

Everything went well

Customer review rating 4.2/5

Brian Families - 21/08/2019 AccorHotels review

Friendly reception, clean and modern hotel facilities, centrally located. Nice to have free drinks in the fridge but would like a recycling bin for the plastic bottles. Nice that the hotel is located next to parking but would like to be able to reserve a parking space when reserving the hotel rooms.

Friendly staff and great view

Customer review rating 4.2/5

Katya K. Couples - 14/08/2019 AccorHotels review

I stayed at the Privilege Room for two nights, and the overall experience is very positive. The rooms are very clean, the view over the ocean is spectacular, the staff were very friendly and accomodating. The parking around the hotel is a bit of a challenge though. Understanding that I was there during a high season and the prices are a reflection of the overall market, I still found that the price-quality ratio was a bit off. Nevertheless, it was an enjoyable experience!

return to Biarritz

Customer review rating 4.2/5

Bill Solo - 12/08/2019 AccorHotels review

Only a one day stay to visit friends who live next to the hotel. Nice room, nice staff, and wonderful beach and restaurants.

Perfectly placed hotel in the centre of Biarritz.

Customer review rating 4.2/5

Lizzie Families - 12/08/2019 AccorHotels review

Very clean and comfortable rooms. Enjoyed the breakfast. Only one small gripe, we didn’t like the paper cups with the tea/coffee making facilities.

a nice clean hotel with friendly staff

Customer review rating 4.2/5

Roberto Families - 11/08/2019 AccorHotels review

The staff was very helpful and kind. The room was clean

A lovely hotel in a great location with caring staff.

Customer review rating 4.2/5

Nancy O. Couples - 05/08/2019 AccorHotels review

We loved the hotel, and am really glad that we upgraded to an ocean view room. I loved being so central and walking to all the local beaches and restaurants. The breakfast was really good. The hotel staff were courteous and helpful, and we want to comment on one young woman in particular, Charlotte, who went out of her way several times to help us with our room upgrade, our dining experiences, and even out check out. She was really helpful and should be commended for her customer service abilities.

Great time

Customer review rating 4.2/5

Brian R. Couples - 20/07/2019 AccorHotels review

Room was very good with great view

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in biarritz