Novotel Bangkok Platinum Pratunam Hotel 4 stars

TripAdvisor rating 4.5/5 4,694 reviews
Novotel Bangkok Platinum Pratunam
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+ 26 Services
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Room 1

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Hotel extras

  • Free WiFi, generous work space, flatscreen TV

  • Rooftop bar and infinity pool with city views

  • International Seafood Buffet dining

  • 5 flexible meeting spaces for events that work

  • Close to taxi boat, free Siam Paragon, BTS Chidlom and Siam, CentralWorld and Pantip shuttle

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Children's Club for 3 to 6 years
  • 100% non-smoking hotel
  • Air conditioned
  • SUVARNABHUMIPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Children's Club for 3 to 6 years
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Bangkok Platinum Pratunam

220 Petchaburi Road
Ratchathewi
10400
bangkok
thailand

Tel: +6622091700

Fax: (+66)2/1607200

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   2, 11, 23, 60,93 Platinum Fashion

  • AIRPORT RAIL LINK :   RATCHAPRAROP

  • BTS - BANGKOK SKYTRAIN :   Chidlom or Ratchathewi

  • By plane

    DON MUANG At 26km / 16.16 miles

  • By plane

    SUVARNABHUMI At 30km / 18.64 miles - Shuttle paying

  • By train

    HUA LUM PONG At 7km / 4.35 miles

GPS :13.750226, 100.54581

Our accommodations

Superior room : Enjoy work and quietness, our superior room mixed modern decor, ergonomic comfort and high end facilities : large double bed or Twin beds, Flat screen TV, free WIFI internet and safety box: Up to 2 adults and 1 child. A unique experience combining relaxation and focus. The executive room treats you like a VIP! Access to the Premier lounge serving breakfast and evening cocktails; comfy double bed, flat screen TV and free Wifi internet. Up to 2 adults and 1 child.

Standard room with 1 Double Bed

  • Max. number of persons: 3
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron

Superior Room with 1 king size bed

  • Max. number of persons: 3
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Deluxe Room with 1 Double Bed

  • Max. number of persons: 3
  • Area: From 27
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Deluxe Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 27
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Premier Park View Room with 1 Double Bed

  • Max. number of persons: 4
  • Area: From 27

Premier Park View Room with 2 Single Beds

  • Max. number of persons: 4
  • Area: From 27

Family Room

  • Max. number of persons: 4
  • Area: From 27

Executive Park View Room with 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 27
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Executive Park View Room with 2 Single Beds

  • Max. number of persons: 4
  • Area: From 27
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Executive Suite with a separate living room and 1 King Size bed

  • Max. number of persons: 4
  • Area: From 52
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

THE SQUARE RESTAURANT

Type of cuisine: International

The Square offers a trendy and chilled out dining venue with a large selection of International, Asian and Thai favorites. Daily buffets and "A la carte" selection.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PLATINUM LOUNGE

Photo non contractuelle / Strictly non binding

The Platinum lounge is a sophisticated venue, ideal for a quiet chat with friends, casual meetings or recovering after day's shopping.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR9 BEER GARDEN

Photo non contractuelle / Strictly non binding

With a large selection of cocktails, fresh fruit juices and all day snacks; the Pool bar is the perfect place to relax while the sun sinks below Bangkok skyline

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 270

  • Maximum capacity: 320 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Bangkok Platinum Pratunam

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

8,304 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,694 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great but slight improvment

Customer review rating 4.3/5

Edwina Families - 08/10/2019 AccorHotels review

Overall the stay was great. Service provided was excellent. Got a free upgrade of rooms in order to allow all 3 rooms in the same level. During the stay, the wall mounted hair dryer was spoilt during the 1st night. Tried calling the duty manager during late night but no one ans. Hence, waited for next morning and got a hair dryer frm the house keeping. Breakfast were international buffet. However, was hoping the menu would have slight changes everyday. It didn't happened. Nevertheless, the stay was overall pleasant.

Early Check In

Customer review rating 4.3/5

Maddie A. Couples - 08/10/2019 AccorHotels review

We arrived very early - around 7:30 am, and the hotel granted us a free early check in. I'm pregnant and this was extremely welcome given that we had just come from an overnight flight. Very very much appreciated. Started our stay off on the right foot. Areas of improvement - the hot water in our room wasn't very hot and didn't last very long. Finally, upon checking out we went to the lounge in the lobby and asked a staff to take our photo after a very happy stay. He was so surly and clearly didn't want to do it.... All in all, not a big deal, but it was the very last impression we had of the hotel so it's something I'll likely always remember. I think the attitudes of the lounge staff could be improved to be more welcoming. Otherwise, a very nice stay and will definitely stay again!

Mr.K c Law & C h Lai

TripAdvisor rating 4.5/5

hondacrvlaw Family - 08/10/2019 TripAdvisor review

We will stay at this hotel definitely if we visit Bangkok in the near future The room is clean and comfortable. Location is too convenient to all the shopping centers We feel we are so welcome by the receptionist.

warm greetings

Customer review rating 4.3/5

Anonymous Families - 07/10/2019 AccorHotels review

Quick response from concierge, when guest just drop off in front of door, they directly offer their intention for helping to bring heavy luggage. Reception of Accor's membership served the guest with happily face and agile. Quick check-out with drop off box.

Dear Maria Caecillia A., We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. I can certainly see that so many of our 'Heartist' team members have had such a positive impression on you, and we feel that this is just if not more important than having a beautiful hotel with wonderful facilities, as without our team members making each and every guests stay positive, it simply wouldn't be the same We look forward to welcoming you back the next time you are in Bangkok Sincerely, Kritsayapron Vachirachodhithada Front Office Manager Novotelbangkokplatinum.com

Very good value for money

Customer review rating 4.3/5

Nir P. Families - 06/10/2019 AccorHotels review

The room was clean and well equipped Hotel team was friendly and with very high level of service Breakfast was good with diversity of foods

Dear Mr. Nir p., We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kritsayapron Vachirachodhithada Assistant Front Office Manager Novotelbangkokplatinum.com

Comfortable Stay

Customer review rating 4.3/5

Ai S. Families - 06/10/2019 AccorHotels review

Stayed on the 16th floor. Room is clean and spacious. Room is near to lift area but soundproof is good and could not hear any noise from opening and closing of lift doors. Wifi is fast. Room is comfortable to stay in. Design of room is wonderful. Breakfast offers a wide variety to start the day. From the hotel, we can easily access Platinum fashion mall and other eateries around the area. Concierge are friendly and helpful. Areas to improve:- 1. Lighting at the bedframe was weak and room appeared dim in the evening when compared to another room. 2. The pressure from shower water is sometimes low, regardless of morning or afternoon or evening.

Dear Ai S., We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. Despite you enjoying the hotels location and surrounding facilities, as well as overall cleanliness, and the breakfast and most importantly its wonderful to see that our team of 'Heartists' made a positive impression. I am sorry however that certain aspects of your stay were not to your expectations as your mention. Please allow me to inform you that I have already informed all concerned Department Heads about this unpleasant experience and we have already discussed how to resolve this issue to prevent it from happening again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kritsayapron Vachirachodhithada Assistant Front Office Manager Novotelbangkokplatinum.com

My 2019 BKK trip

Customer review rating 4.3/5

Agnes D. J. Friends - 05/10/2019 AccorHotels review

I love its location as it has access tomthe Platinum mall.. love to dine in their restaurant in the lobby Modern Thai they have good tgai food.. and at night we had drinks on the 9th floor at the View and their massage is the best.. will definetely be back here ❤️

Dear Ms. Agnes de J., We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kritsayapron Vachirachodhithada Front Office Manager Novotelbangkokplatinum.com

Good location, clean hotel

Customer review rating 4.3/5

Jack N. Business - 05/10/2019 AccorHotels review

Check in was fast, got upgraded as an Accor member and welcome drink on the 9th floor Room was clean and nice view Breakfast was good with lots of variety of food Hotel was surrounded by many shopping centres and night market! Definitely the hotel to stay for shopping lovers

Dear Mr. Jack N., We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kritsayapron Vachirachodhithada Front Office Manager Novotelbangkokplatinum.com

Great

Customer review rating 4.3/5

Daniel Families - 04/10/2019 AccorHotels review

Convenient location. Would be good if there’s a box of tissue in room rather than only in bathroom.

Dear Daniel , We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kritsayapron Vachirachodhithada Assistant Front Office Manager Novotelbangkokplatinum.com

Satisfied and very convenience

Customer review rating 4.3/5

Oei T. T. Friends - 03/10/2019 AccorHotels review

The staff are very polite and helpfull

Dear Oei T. T., We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kritsayapron Vachirachodhithada Assistant Front Office Manager Novotelbangkokplatinum.com

Great to stay always at this Hotel !

Customer review rating 4.3/5

Narayan Business - 03/10/2019 AccorHotels review

I think since few years often I have chosen to stay at Novotel Bangkok Platinum Pratunam and every time it has been a great peace of mind except one occasion I could not get my room early due to my morning flight and I had to wait couple hours ! I understand the situation when Hotel is fully booked. Besides this experience, or with such a situation this hotel is a graceful ,kind and filled with hospitality spirit filled Hotel. The gesture , kind words , smile are value of this Hotel ,which makes it GREAT ! One time I was given a special room with a Coffee maker ! I was told that they found that I love coffee so the service was provided ! At ground when you arrive in Taxi, they treat you kindly and your journey starts at this great Hotel ! Rightly located and almost silent Hotel which gives so much of peace for the work or meeting people, friends here ! For me Bangkok means Novotel Platinum Pratunam !

Dear Mr. Narayan, As being our Le Club Classic Member, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, We take great pride in not only meeting, but exceeding your expectations. Your feedback will be shared with the entire team to continue to inspire and motivate them to deliver exceptional customer service. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Kritsayapron Vachirachodhithada Assistant Front Office Manager Novotelbangkokplatinum.com

Ta Thanaphat-Exemplary service

Customer review rating 4.3/5

L. G. H. Friends - 03/10/2019 AccorHotels review

I would like to highlight on the service rendered to us by Ta Thanaphat at the lobby restaurant. He is attentive to customers needs and very prompt in clearing the plates on the table. His politeness, hardworking attitude and warm smile on his face makes us feel staying at Novotel a memorable experience. He is definitely an assets to the company.

Dear Gim H. L., We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. Thank you also for mentioned two of our key Heartist team members Khun Ta Thanaphat, these compliments will certainly only further encourage our whole team to keep up the great service. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Kritsayapron Vachirachodhithada Assistant Front Office Manager Novotelbangkokplatinum.com

Mr KIM CHING L.

Customer review rating 4.3/5

Kim C. L. Families - 03/10/2019 AccorHotels review

We feel very welcome by the hotel receptionist :Miss Eddy She is very helpful to assist us to meet on our request. I will stay at this hotel if I visit Bangkok for the near future The room is very clean and comfortable with king size bed.I like the huge bed room with nice wash room and toilet

Dear Mr. Kim Ching L., Thank you so much for taking the time to review your recent stay with us at Novotel Bangkok Platinum Pratunam, its always a pleasure to have our guests enjoy their stays, but to also when a 'Heartist' team member is mentioned such as Khun Eddy assistance with your requested, make it even more wonderful We look forward to welcoming you the next time you are in Bangkok Sincerely, Kritsayapron Vachirachodhithada Assistant Front Office Manager Novotelbangkokplatinum.com

short but very enjoyable

TripAdvisor rating 4.5/5

scs98 Friends getaway - 03/10/2019 TripAdvisor review

Smooth and very courteous check in by Gus at Reception who efficiently dealt with our requests throughout our short stay including a problem with the WiFi. Overall, we were impressed by the cleanliness our our rooms, the friendly and efficient service provided by the concierge at the Ground floor and the absolute convenience of the location despite the traffic and crowds. Only downside was the seafood buffet where the crab was soft and not as fresh as it should have been. However, the oysters, crayfish and prawns were very good as was the rest of the food.

Overall Experience is okay

Customer review rating 4.3/5

Anonymous Families - 02/10/2019 AccorHotels review

Good location. Checked-in into hotel was delayed (waited long time to check-in), hope checking in will be more on time. Bedsheets for double decker bed in family room not changed, though request note was placed on the bed. Blind curtain for toilet kind of translucent (especially when the toilet lights are switched on and the lights are switched off in the room, people from outside are able to see through the blind curtain on what is going on in the toilet) .

Best hotel location

Customer review rating 4.3/5

Lee Families - 02/10/2019 AccorHotels review

Best hotel location surrounded by shopping centre and eateries places. Excellent check in and housekeeping services. Breakfast with wide range of selection.

Dear Ms. Lee, We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kritsayapron Vachirachodhithada Assistant Front Office Manager Novotelbangkokplatinum.com
Customer review rating 4.3/5

Cm L. Solo - 01/10/2019 AccorHotels review

thoughtful

Dear CM l., We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kritsayapron Vachirachodhithada Assistant Front Office Manager Novotelbangkokplatinum.com

Great!

Customer review rating 4.3/5

Lian Couples - 01/10/2019 AccorHotels review

Great service and seamless check in and check out process!

Dear Lian, We very much appreciate your comments regarding your stay at the Novotel Bangkok Platinum Pratunam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kritsayapron Vachirachodhithada Assistant Front Office Manager Novotelbangkokplatinum.com

Girls Trip Away at Novotel

Customer review rating 4.3/5

Joyce Friends - 01/10/2019 AccorHotels review

Rooms 1706 + 1708 were checked in on 26/9 until 29/9/2019. Check in was good, concierge was quick and responsive. Room 1706 had some carpet smell which lingered, unfortunately, the smell was still quite bad even on the last day. Room 1708 had some issues on the lack of amenities and water heater plug . Overall, the hotel is close to a lot of shopping malls and food area. Really like how we can just walk around and need not take much of public transport.

Pleasant stay

Customer review rating 4.3/5

K. C. X. Couples - 30/09/2019 AccorHotels review

We had a high floor city view deluxe room. Felt the room is spacious and the amenities are great.. sofa bed/ desk/ rain shower...wonder will there be a chance that Dyson hair dryer will be installed?

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