Hotel - Novotel Bangkok Platinum Pratunam
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Novotel Hotel

Novotel Bangkok Platinum Pratunam Hotel

220 Petchaburi Road  Ratchathewi 
10400  BANGKOK
THAILAND

2,955 reviews
TripAdvisor Rating Based on 2,955 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Children's Club for 3 to 6 years
  • 100% non-smoking hotel
  • Air Conditioning
  • SUVARNABHUMI
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Children's Club for 3 to 6 years

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Superior room : Enjoy work and quietness, our superior room mixed modern decor, ergonomic comfort and high end facilities : large double bed or Twin beds, Flat screen TV, free WIFI internet and safety box: Up to 2 adults and 1 child.A unique experience combining relaxation and focus. The executive room treats you like a VIP! Access to the Premier lounge serving breakfast and evening cocktails; comfy double bed, flat screen TV and free Wifi internet. Up to 2 adults and 1 child.

  • 288 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Crib on request
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 4,084 reviews

Our guest reviews for Novotel Bangkok Platinum Pratunam

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,955 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Andrew Friends - 14/08/2017
« Mr Andrew Lim on behalf of Ms Poon »

Yes. As usual, the overall experience was great. Nice clean room, was given a complimentary upgrade to superior room. I enjoyed your hotel 9th floor the most. Swim with a view, and nice gym you had. I also enjoyed the Bar at 9th floor as well. Nice place to chill out. In fact, I spend most of my nights drinking there with my friends. It would be even better if it had a Live Band and a small dance floor. The breakfast food selection spread was so so and the price was steep. Suggestion. In terms of security, I feel your hotel needs a bit of improvement. Anyone could just go up to the guest floor. Perhaps you would like to install some room key security pass in your lifts. Overall, the stay at your hotel was enjoyable, looking forward for the next visit.

AccorHotels certified review
Hamidah Couples - 13/08/2017
« 8 »

Happy..comfortable,.. My suggestion may be hotel can prepare halal food for Muslims people...tq

AccorHotels certified review
Koh Couples - 13/08/2017
« Friendly staff. Good experience  »

The staff were efficient and it was a good experience.

AccorHotels certified review
Alex Couples - 12/08/2017
« Quite disappointing with the hotel facilities »

Reception staff at the Premier Lounge were helpful and accommodating to our request. They allocated a room with good city view for us and even extended my last day stay till 4pm for free. One of the premier lounge staff, Bell, was friendly, courteous and very helpful to us. She greeted us politely every time when we were at the lounge which made us feel home. However, very disappointed with the hotel facilities. The water heater at the bathroom does not provide constant warm water for showering. The Tuk Tuk service was also not available during our stay and there were no alternate transport ride provided for us to go to Siam Paragon area.

AccorHotels certified review
Mark C. Couples - 11/08/2017
« Lovely staff and great location  »

First time staying in the Novotel BKK, have stayed in many other BKK hotels, and was impressed with the Novotel, really friendly staff, lovely hotel and well presented inside, great location, and Starbucks rite at the door. Will be back again in the future.

AccorHotels certified review
Allen K. Families - 11/08/2017
« best hotel in pratunam »

front desk staff some is very good and some is very bad,double standard to work!

AccorHotels certified review
Liu S. T. Families - 11/08/2017
« The old facilities »

The facilities in the bathroom is old, as the shower always fall down accidentally while bathing. Moreover, There is a bad smell of smoking in the toilet. The television in the room has too few channels. Being an international hotel, you should provide various language of channels for people. It is also surprised to see the remote of the television is not working too. I can see that your hotel didn't do much improvement on your facilities. Lastly, I couldn't understand why the lift don't have air conditioners, as Bangkok is such a hot city. Overall, it is really disappointed.

AccorHotels certified review
Ivan P. Families - 11/08/2017
« Satisfactory »

Regret your hotel unable to arrange late check out at 2.30pm or 3pm. The reservation staff kept it at 1pm. We had medical appointment at 10am at Praram 9 Hospital and had to rush back to arrange check out. Should be more flexible.

AccorHotels certified review
Tony Business - 11/08/2017
« Nice Hospitality and Nice Location make me conform to stay at Novotel Platinum »

I feel very satisfied to choose Novotel Platinum at my last day at Bangkok before back to my hometown. Location is strategic and directly connecting with Platinum Mall. The Front Desk Hospitality is very top and friendly. And the wifi connection is very good too so make my working done fluently. Finally I recommend Novotel Platinum to be stayed during our trip to Bangkok. Thank you for you again.

AccorHotels certified review
Yuriko J. Couples - 11/08/2017
« Very friendly staff and comfrotable stay »

Overall still enjoyed my stay as always at Novotel Bangkok Platinum. Staff are all very friendly, rooms were spacious and comfortable and we were greeted with a nice swan decor in our room when we arrived and the rooms smells great. But the subsequent days the amenities were not consistant as some days we get bottles of complimentary water but some days we didnt. Same goes for the shampoo and shower gel. But overall I would still say that the stay was good and I will still recommend it to my friends when they visit Bangkok. :) Thanks!

AccorHotels certified review
Willy Families - 11/08/2017

Stay was good apart that we had problems with hot water in the bath. We need to call reception everyday to inform them that there was no hot water or the water pressure is too low. This irritated us. Apart from this, staff were friendly and helpful. Especially Ying in the executive lounge was patient, helpful and friendly to attend to my kids.

AccorHotels certified review
Adrian C. Friends - 11/08/2017
« Below expectation »

The basin drainage system in the toilet seems to be slow. I had left a note for the chambermaid to inform on this matter but it didn't work too. The chambermaid also didn't give the room complimentary water on the second day of my stay. The cafe's breakfast was good. Overall staffs performance and hospitality is good.

AccorHotels certified review
Henry S. Families - 10/08/2017
« average value and service »

Expected more of a 4 star hotel hence cannot accept no hand towel, insufficient tissue paper supplied, insufficient soap, toilet seat cover loose, toilet flush not strong. Range of food (breakfast) small. Overall not value for money.

AccorHotels certified review
Lynn P. Couples - 10/08/2017

Always enjoyed staying here during our vacations

AccorHotels certified review
Gina T. Families - 09/08/2017
« Feel like home »

Feel like home , complement for the bellboy station at ground floor they are helpful , friendly and able to recognize us .

AccorHotels certified review
Talal Families - 08/08/2017
« Nice hotel l  »

Easy check in and easy check out and give me good service

AccorHotels certified review
Cheng Families - 07/08/2017
« Good service  »

Very caring staff at the premier lounge However, room stay was not too pleasant when smoke smell comes in through the aircon vents once awhile, even though our room is non smoking room

AccorHotels certified review
Anonymous Business - 07/08/2017

The staff in the premium lounge did a great job to serve us.

AccorHotels certified review
Edy W. L. Friends - 07/08/2017
« Exciting »

Clean and very nice all

AccorHotels certified review
Katherine Couples - 06/08/2017
« Good living experience  »

It was a good experience for staying in Novotel. The front desk staff were nice and professional. As we took a morning flight, arrived the hotel earlier then the normal check in time. The front desk staff letting us to check in earlier. We can take a short break before going out. We love the bar and pool on the 9th floor, chill environment and atmosphere. We tried the Thai massage in the hotel, which is very nice and reasonable price. Me and my better half would like to stay here for our next trip in Bangkok!

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