Hotel - Novotel Bangkok Platinum Pratunam
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Novotel Hotel

Novotel Bangkok Platinum Pratunam Hotel

220 Petchaburi Road  Ratchathewi 
10400  BANGKOK
THAILAND

2,990 reviews
TripAdvisor Rating Based on 2,990 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Children's Club for 3 to 6 years
  • 100% non-smoking hotel
  • Air Conditioning
  • SUVARNABHUMI
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Children's Club for 3 to 6 years

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Superior room : Enjoy work and quietness, our superior room mixed modern decor, ergonomic comfort and high end facilities : large double bed or Twin beds, Flat screen TV, free WIFI internet and safety box: Up to 2 adults and 1 child.A unique experience combining relaxation and focus. The executive room treats you like a VIP! Access to the Premier lounge serving breakfast and evening cocktails; comfy double bed, flat screen TV and free Wifi internet. Up to 2 adults and 1 child.

  • 288 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Crib on request
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 4,227 reviews

Our guest reviews for Novotel Bangkok Platinum Pratunam

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,990 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Eric Y. Families - 18/09/2017
« Excellent stay ! »

Very frendly and helpful staff especially the guest relation officer that managed to help my kid found her instant camera after she left it in the reception area during check-in two days ago.

AccorHotels certified review
Pankaj S. Business - 17/09/2017
« Overall Comfortable stay »

It was a comfortable stay for my business travel. Breakfast was although not so satisfying because not so many vegetarian options. There needs to have a good understanding of Indian vegetarian food which I felt missing. It is a suggestion for improvement rather than complain. Bar 9 is a good location but needs a little makeover. Pool is small yet nice, so is health club.

AccorHotels certified review
Jeremy Business - 17/09/2017
« Great Service, Awesome Experience »

Great Service from the Priority Desk, great buffet spread but some food was cold could be better served hot.

AccorHotels certified review
P. Business - 17/09/2017
« Great location »

Nothing beats good location in town as the jam is terrible during peak hours in the city. Hotel located in a very convi place to major malls,lots of eating places n supermarket. Walking distance to BTS (sheltered walk way). Decent breakfast n will be best if the hotels have bigger room like family suite to accommodate family trip.

TripAdvisor review
Business - 16/09/2017
« A Hotel that never fails to impress and excites. Keeps getting better after every stay. »

Check-in was always a breeze and the premium lounge team remembers our names without fails. Always ready to excite us with new culinary recommendations skewed towards my preference and delights. Leading the pack was Claire and her patience caught our attention which we have witness on an occasion during our stay. She was attentively on her posture listening to a guest for close to 45mins. A remarkable display of good service and always willing to hear review and feedback. Last but not least were (Ying & Eddy) whom were delightfully pleasant throughout the day and very much attended to our needs to ensure our stay was "A stroll in the park". Job well done once again to Mr Suresh and his team for making our stay a memorable one and we look forward to cross the 20 nights milestone in this year. "We are impressed" Yours Truly, Mr and Mrs Tan

AccorHotels certified review
T. H. Y. Families - 15/09/2017
« Novotel platinum »

Wonderful stay. Perfect location. Staffs are friendly.

AccorHotels certified review
Jean C. Solo - 15/09/2017
« Bare Minimum Not Attained by Hotel »

I was in Bangkok for short stay. Due to my time limit, I wanted to maximize my time. I had pre-booked an Airport Pickup with the hotel. When I arrived, there was no one there, just a sign with the hotel's name. I asked and I was given different directions. I finally called and then someone showed me to my car. When I arrived at the hotel, I was unable to connect to room service and had to call the front desk repeatedly. Finally I put in my order through the front desk, as they were unable to contact the in-room dining. My shower head was broken -- it would not stay stable. My sink did not drain. In my mind, this did not reach my bare minimum expectations of a hotel, much less a Novotel. I would not stay here again based on my experience. Regards, Jean C.

AccorHotels certified review
L Solo - 15/09/2017
« Great! »

Excellent

AccorHotels certified review
Jean Friends - 14/09/2017
« Very good »

Clean, Convenient Location, Good Breakfast Range, Comfortable Bed

AccorHotels certified review
Anonymous Families - 14/09/2017
« Ms »

Though we have visited Bangkok several times, it Was our first time staying at a 4 star hotel .Experience at the hotel was pleasant. The service could be better And more personalised .

AccorHotels certified review
Anonymous Couples - 14/09/2017
« Very happy with our recent stay as we have stayed previously before! »

Pleasantly surprised with a Deluxe Room and additional benefits which we have used !!

AccorHotels certified review
Anonymous Families - 13/09/2017
« Enjoyable stay »

We had an enjoyable stay at Novotel Platinum. Service is good and we felt welcomed the moment we stepped into the hotel. The room is clean and we had a nice view of the city. We were totally impressed by the service the F&B Team provided for us during breakfast every morning. They are really professional and would go the extra miles for my little girl who had a lot of demands. Thumbs up to them!

AccorHotels certified review
Anonymous Families - 13/09/2017
« good »

comfy and polite

AccorHotels certified review
Ashley L. Couples - 13/09/2017

I feel that novotel standard had dropped dramatically. 1) staffs at the square cleared the plate without asking us if we still want. Didnt asked and just took it away. 2) in room dining service cannot make it. We tried calling aand they told us to wait 40min. We are ok with it. All the guy told us next is im very busy. Hang up the call. 3) it was my birthday. My husband left a remarks to sse if there is anything they can do like a birthday cake. No reply. No nothing.

AccorHotels certified review
Sine Couples - 13/09/2017
« Very happy »

Excellent location and comfortable room. Great bar. difficult to see hotel entrance at parking area.

AccorHotels certified review
L. Q. Friends - 13/09/2017
« Great service, good location »

I'd like to thank all the staff at Novotel Platinum Pratunam for the great service and thoughtfulness they provided and showed during our stay! Our every need was catered for, and I really felt Novotel Platinum's first priority was the satisfaction of their customers. You have possibly spoilt me for any other Bangkok hotel.

AccorHotels certified review
D. Couples - 13/09/2017
« Pleasant stay »

Staffs are extremely polite. Everything is good except the lack of air conditioning at entrance and the smell of the river that lingers in the lift. Overall very satisfied with my stay.

AccorHotels certified review
Mustapha B. M. Couples - 12/09/2017
« Great rooms and consierge service »

Fantastic. Clean rooms and great customer care especially the baggage keeping section

AccorHotels certified review
Angela R. Solo - 12/09/2017
« Angela R. »

It was excellent. Everything was handled with extreme professionalism.

AccorHotels certified review
David Families - 12/09/2017
« mister »

the rooms were very comfortable the staff both housemaids and staff in club room were exemplary the way they looked after us.the food was excellent.the hotel was in a good location for shopping we all loved the hot water in the shower.we all enjoyed our stay.

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