Hotel - Novotel Bangkok Platinum Pratunam
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Novotel Hotel

Novotel Bangkok Platinum Pratunam Hotel

220 Petchaburi Road  Ratchathewi 
10400  BANGKOK
THAILAND

2,958 reviews
TripAdvisor Rating Based on 2,958 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Children's Club for 3 to 6 years
  • 100% non-smoking hotel
  • Air Conditioning
  • SUVARNABHUMI
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Children's Club for 3 to 6 years

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Superior room : Enjoy work and quietness, our superior room mixed modern decor, ergonomic comfort and high end facilities : large double bed or Twin beds, Flat screen TV, free WIFI internet and safety box: Up to 2 adults and 1 child.A unique experience combining relaxation and focus. The executive room treats you like a VIP! Access to the Premier lounge serving breakfast and evening cocktails; comfy double bed, flat screen TV and free Wifi internet. Up to 2 adults and 1 child.

  • 288 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Crib on request
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 4,102 reviews

Our guest reviews for Novotel Bangkok Platinum Pratunam

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,958 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Nur L. H. Couples - 17/08/2017
« Good and comfortable hotel »

Location very strategic, room clean and comfortable, staff very friendly and breakfast is good. Novotel Platinum is our first choice whenever we are in Bangkok.

AccorHotels certified review
Cherie Friends - 17/08/2017
« Amazing as always »

very hospitable and warm service.

AccorHotels certified review
Jessie Couples - 17/08/2017
« Snr Executive »

Location very good. Room clean. Bath towels not provided on my last day of stay. Bed socket faulty.

AccorHotels certified review
Gertrude Friends - 17/08/2017
« Good! I would recommend it to my fiends! »

My 2nd stay at Novotel Pratunam and my girl friend's 1st time and she enjoyed the convenient amenities around the hotel and in house massage. Would definitely be back!

AccorHotels certified review
Singapore Families - 16/08/2017
« great location & hotel »

The rooms are clean and nice. The breakfast spread has local and continental flavour. The location is fantastic with a big shopping mall immediately next to hotel plus night markets and little street vendors all around hotel. Have been staying in this hotel for the last few years every time i visit Bangkok which is 1-3 times a year. Will most definitely recommend to everyone.

AccorHotels certified review
Charles L. Business - 15/08/2017

PLEASANT EXPERIENCE

AccorHotels certified review
Tin Couples - 15/08/2017
« Nice with bits flaw »

Overall was nice.. but need improvements with the housekeeping.. the 2nd day.. i changed my towels.. that new towel still had body odor which was disgusting.. i didnt complain..i used the other one instead.. maybe u could check with the laundry company that currently partnering. That was all the flaw.. but quite traumatic

AccorHotels certified review
Xionghai Couples - 14/08/2017
« Awesome stay. »

Stayed 2 nights & got upgraded 1 of the night being an Accor member. Truly appreciate the gesture. Staff were all friendly & helpful, breakfast was awesome, bed was inviting!

AccorHotels certified review
Andrew Friends - 14/08/2017
« Mr Andrew Lim on behalf of Ms P. »

Yes. As usual, the overall experience was great. Nice clean room, was given a complimentary upgrade to superior room. I enjoyed your hotel 9th floor the most. Swim with a view, and nice gym you had. I also enjoyed the Bar at 9th floor as well. Nice place to chill out. In fact, I spend most of my nights drinking there with my friends. It would be even better if it had a Live Band and a small dance floor. The breakfast food selection spread was so so and the price was steep. Suggestion. In terms of security, I feel your hotel needs a bit of improvement. Anyone could just go up to the guest floor. Perhaps you would like to install some room key security pass in your lifts. Overall, the stay at your hotel was enjoyable, looking forward for the next visit.

AccorHotels certified review
Leow H. K. Families - 14/08/2017
« Novotel @ pratunam »

Great experience.

AccorHotels certified review
Hamidah Couples - 13/08/2017
« 8 »

Happy..comfortable,.. My suggestion may be hotel can prepare halal food for Muslims people...tq

AccorHotels certified review
K. Couples - 13/08/2017
« Friendly staff. Good experience »

The staff were efficient and it was a good experience.

AccorHotels certified review
Alex Couples - 12/08/2017
« Quite disappointing with the hotel facilities »

Reception staff at the Premier Lounge were helpful and accommodating to our request. They allocated a room with good city view for us and even extended my last day stay till 4pm for free. One of the premier lounge staff, Bell, was friendly, courteous and very helpful to us. She greeted us politely every time when we were at the lounge which made us feel home. However, very disappointed with the hotel facilities. The water heater at the bathroom does not provide constant warm water for showering. The Tuk Tuk service was also not available during our stay and there were no alternate transport ride provided for us to go to Siam Paragon area.

AccorHotels certified review
Mark C. Couples - 11/08/2017
« Lovely staff and great location »

First time staying in the Novotel BKK, have stayed in many other BKK hotels, and was impressed with the Novotel, really friendly staff, lovely hotel and well presented inside, great location, and Starbucks rite at the door. Will be back again in the future.

AccorHotels certified review
Allen K. Families - 11/08/2017
« best hotel in pratunam »

front desk staff some is very good and some is very bad,double standard to work!

AccorHotels certified review
L. S. T. Families - 11/08/2017
« The old facilities »

The facilities in the bathroom is old, as the shower always fall down accidentally while bathing. Moreover, There is a bad smell of smoking in the toilet. The television in the room has too few channels. Being an international hotel, you should provide various language of channels for people. It is also surprised to see the remote of the television is not working too. I can see that your hotel didn't do much improvement on your facilities. Lastly, I couldn't understand why the lift don't have air conditioners, as Bangkok is such a hot city. Overall, it is really disappointed.

AccorHotels certified review
Ivan P. Families - 11/08/2017
« Satisfactory »

Regret your hotel unable to arrange late check out at 2.30pm or 3pm. The reservation staff kept it at 1pm. We had medical appointment at 10am at Praram 9 Hospital and had to rush back to arrange check out. Should be more flexible.

AccorHotels certified review
Tony Business - 11/08/2017
« Nice Hospitality and Nice Location make me conform to stay at Novotel Platinum »

I feel very satisfied to choose Novotel Platinum at my last day at Bangkok before back to my hometown. Location is strategic and directly connecting with Platinum Mall. The Front Desk Hospitality is very top and friendly. And the wifi connection is very good too so make my working done fluently. Finally I recommend Novotel Platinum to be stayed during our trip to Bangkok. Thank you for you again.

AccorHotels certified review
Yuriko J. Couples - 11/08/2017
« Very friendly staff and comfrotable stay »

Overall still enjoyed my stay as always at Novotel Bangkok Platinum. Staff are all very friendly, rooms were spacious and comfortable and we were greeted with a nice swan decor in our room when we arrived and the rooms smells great. But the subsequent days the amenities were not consistant as some days we get bottles of complimentary water but some days we didnt. Same goes for the shampoo and shower gel. But overall I would still say that the stay was good and I will still recommend it to my friends when they visit Bangkok. :) Thanks!

AccorHotels certified review
Willy Families - 11/08/2017

Stay was good apart that we had problems with hot water in the bath. We need to call reception everyday to inform them that there was no hot water or the water pressure is too low. This irritated us. Apart from this, staff were friendly and helpful. Especially Ying in the executive lounge was patient, helpful and friendly to attend to my kids.

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