Hotel - Mercure Thionville Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Thionville Centre Hotel

3.5/5 237 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Opening hours : Week 12:00-14:00 / 19:00- 22:30
    • Opening hours : Week-end 12:00-14:00 / 19:00- 22:30

Business services

  • Copy/print service available
See all services

The air conditioning is out of service. Repairs are underway.

Hotel location

Our rooms

Whether you opt for a Standard Room, one of our two recently renovated Privilege Rooms or our panoramic Suite, the Mercure Thionville Centre gives you the comfort and quality of services you have come to expect.

  • 53 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 10 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating 844 reviews

Our guest reviews for Mercure Thionville Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 237 reviews
Drummond Couples - 24/09/2018 AccorHotels certified review
« Super view »

Very helpful reception who gave us a room with a bath as we requested. Super view of the town and the Moselle. Lovely town, good value hotel.

Margit L. Friends - 16/08/2018 AccorHotels certified review
« Extremely centrally located hotel, large room layout »

I can recommend your hotel to anyone wanting to stay very close to the best restaurants in Thionville and only steps away from the very lovely city centre. The breakfast needs quality improvement, better equipment to keep food and fresh fruit refrigerated for late comers. My room was great, fantastic walk in shower, but did miss some amenities like mini shampoo, conditioner and body creme. Excellent safe in the room and a brilliant air conditioning system that I could easily manage to suit my needs. Wi-Fi also perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Thionville Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Andre Families - 21/07/2018 AccorHotels certified review
« satisfactory hotel. »

check in and out easy. receptionist in the morning of departure helpful and very friendly

Martin B. Couples - 30/06/2018 AccorHotels certified review
« An excellent room, excellent help and support from the staff and an enjoyable experience »

Excellent service, an excellent room, staff could not have been more helpful and the location close to the town centre was excellent. Although the hotel has no parking on the premises the nearby public parking overnight was again not a problem. The atmosphere in the town was welcoming and the food excellent. If we travel this way again we will use this hotel.

Anonymous Couples - 22/06/2018 AccorHotels certified review
« Nice people Beautiful room »

Nice welcome. Room well maintained. Big space.

Anonymous Friends - 14/06/2018 AccorHotels certified review
« Could have been better »

Hotel is in need of refurbishment. Whilst my room was fine my friend had to move room three times due to leaking air conditioning units and the bathroom in my room smelt musty. Whilst the staff on reception tried to help it was clearly difficult for them to find rooms for my friend to move to. To be fair the Privilege rooms are large airy rooms and comfortable.

Helga E. Business - 02/06/2018 AccorHotels certified review
« Nice staff & Centrally located »

Everything was good and the staff is very nice and helpful with local information

S. Families - 28/04/2018 AccorHotels certified review
« RAS »

TOP

Noura Business - 17/04/2018 AccorHotels certified review
« business stay »

room too small and noisy due to the street in front of it. Nice service at the reception.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks for sharing your experience with us. For a next stay you can ask a quiet room. Hope to see you again, regards

Elisabeth S. Business - 27/03/2018 AccorHotels certified review
« Stop-over n Thionville... »

Everything was perfect. Upon arrival, the staff was extremely helpful when I had to move a heavy box from my car to my room. The next morning, I had no problem finding a staff member to help me move it back to my car! Even though the room was right on the street front, it was very, very quiet, thanks to triple glazing...

Peter B. Couples - 19/03/2018 AccorHotels certified review
« Easy and functional. »

Close to centre and river walks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thank you for your feed back. Hope to see you again with us. Regards

Shimrit M. Couples - 18/03/2018 AccorHotels certified review
« Noisy and luck of vegan choices for breakfast. »

As I've written above. Noise from the street from early morning and luck of vegan choices for breakfast.

Anonymous Couples - 13/03/2018 AccorHotels certified review
« Lovely Hotel »

Lovely hotel in the middle of the city center of a little french town. Friendly staff. Nice renovated rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments .. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nicolas Business - 20/12/2017 AccorHotels certified review
« Great ^^ »

Very good nothing bad to say

Ps Couples - 13/12/2017 AccorHotels certified review
« Disappointed about the Mercure standard, have experienced better Ibis (budget) hotels »

Small room with poor layout and no daylight. Overall facilities felt shabby. Street noises heard throughout the night Poor breakfast 'buffet' Bad attitude employees (except for the man at the reception when checking in)

Our hotel has responded to the review
Our hotel has responded to the review

Dear PASCAL S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Thionville Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Solo - 22/11/2017 AccorHotels certified review
« no problems, fast service »

no problems, front desk very efficient

Business - 19/11/2017 TripAdvisor review
« one night stay »

practicale location in north of France, cheaper then Luxembourg and just short drive away. also close to citycenter of Thionville and next to the river. I had a small room close to the stairs, might have been due to last minute booking, asume other rooms are bigger

Stephane Business - 13/11/2017 AccorHotels certified review
« Disapointing room »

Noisy room with bad insulation. At least there was a portable electric radiator to not freeze. Lower experience and comfort than in an IBIS...

Anonymous Couples - 10/10/2017 AccorHotels certified review

Prima

Robert T. Solo - 07/10/2017 AccorHotels certified review
« Two good nights in a nice hotel! »

Very pleasant - your receptionist remembered me from my stay in May, and was very helpful. Excellent room and breakfast.

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