Hotel Mercure Thionville Centre Porte du Luxembourg 4 stars

TripAdvisor rating 3.5/5 257 reviews
Hotel Mercure Thionville Centre Porte du Luxembourg
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Hotel extras

  • Thionville, at the crossroads of Europe and close to the Luxembourg border

  • 15 minutes from Cattenom Nuclear Power Plant

  • Léon de Bruxelles on-site restaurant

  • TGV train station accessible on foot

  • Ideal location in the center of the city and on the banks of the River Moselle

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • Copy/print service available

Hotel location

Hotel Mercure Thionville Centre Porte du Luxembourg

2 Rue Georges Ditsch
57100
thionville
france

Tel: +33382518422

Fax: (+33)3/82539961

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    LUXEMBOURG FINDEL At 44km / 27.34 miles

  • By train

    GARE TGV THIONVILLE At 0.8km / 0.5 miles

GPS :49.357222, 6.168249

Our accommodations

Whether you opt for a Standard Room, one of our two recently renovated Privilege Rooms or our panoramic Suite, the Mercure Thionville Centre gives you the comfort and quality of services you have come to expect.

Standard Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 18
  • Views: River side, Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 2 single beds

  • Max. number of persons: x2
  • Area: From 16
  • Views: River side, Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege room with 1 double bed

  • Max. number of persons: x2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family 2 Rooms

  • Max. number of persons: x4
  • Area: From 16
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite with 1 double bed and sofa

  • Max. number of persons: x4
  • Area: From 43
  • Views: Park view, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LÉON DE BRUXELLES

Type of cuisine: Bistro

The best mussels and fries in the region? In a casserole dish, baked, on the griddle, or au gratin, we welcome you with fresh, home-cooked mussels. The warm and friendly brasserie atmosphere will delight both children and adults alike. +33 (0)382 518422

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Hotel Mercure Thionville Centre Porte du Luxembourg

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

1,027 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

257 reviews

Hotel staff was very friendly. Waitresses in both the breakfast room and the restaurant were very welcoming and accommodating.

Customer review rating 4.0/5

E. W. Solo - 12/05/2019 AccorHotels certified review

The hotel is well presented and the staff are very welcoming and helpful. Even though the hotel is in the center and near a busy road it was very quiet in the room. I will stay in this hotel again.

Dear guest, Thank you for staying with us ! Hope to see you again soon

Very nice hotel

Customer review rating 4.0/5

Julia S. Families - 27/04/2019 AccorHotels certified review

Very nice hotel, friendly personnel at reception. Breakfast was nice and varied. We had a room overlooking the river, which was very nice!

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Thionville Centre Porte du Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Disappointed

Customer review rating 4.0/5

Alex Couples - 25/04/2019 AccorHotels certified review

The staff was very friendly and helpful. However, the room stank of stale tobacco. We were told by the receptionist that the previous guest was a celebrity that always smokes in the room. If you know that is going to happen, why do you take his custom? Why was the room sold after without removung the smell? We had an issue at breakfast for there was a group and the hotel was short staffed.

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Thionville Centre Porte du Luxembourg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice stay in Thionville

TripAdvisor rating 3.5/5

Yuliya S Friends getaway - 25/04/2019 TripAdvisor review

The hotel is nice, in the city centre, next to Mairie. Staff is very friendly at reception! The room we got was nice, and bright, overlooking the river. Very nice view! Breakfast was tasty with enough choice! Recommend this hotel for stay!

Not a 4 stars hotel

Customer review rating 4.0/5

Anonymous Couples - 18/04/2019 AccorHotels certified review

The rooms are ugly and old fashioned.

Dear , Thank you for taking the time to tell us about your experience at the Hôtel Mercure Thionville Centre Porte du Luxembourg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very good

Customer review rating 4.0/5

G. Business - 11/04/2019 AccorHotels certified review

Nothing to say I will come back regularly in your hotel and I am not intersted in answering these kind of surveys. If I have something to say, I say it when in the hotel

Dear We very much appreciate your comments regarding your stay at the Hôtel Mercure Thionville Centre Porte du Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Musty and stuffy

Customer review rating 4.0/5

Denis H. Business - 24/03/2019 AccorHotels certified review

WIFI was not available in my room, The room is reasonable and clean but stuffy without fress air. The hallways are musty and stuffy. Breakfast is limited and not worth the 15€. There is no open space where one could meet and chat with friends or business associates.

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Thionville Centre Porte du Luxembourg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Business trip

TripAdvisor rating 3.5/5

BrianH77777 Business - 22/03/2019 TripAdvisor review

Very poor standard hotel.No parking.Hotel reception manned by a unresponsive, unsmiling man. Rooms were very dated and dark. This was more Ibis standard than Mercure . Paid €85 per night. Won't be back .

Dear guest, Thank you for taking the time to tell us about your experience with us. Our hotel is situated right in the town center, we have the public car park free from 07.00 pm to 10 am all over the hotel. For an other booking, you can specify in your preference "luminous room" and we will do our best to arrange this kind of room for you. With pleasure

Mr

Customer review rating 4.0/5

Georgios Business - 16/03/2019 AccorHotels certified review

Excellente

Merci d'avoir choisi de séjourner chez nous, merci de votre avis concernant la suite, A bientôt pour un prochain séjour !

Very good

Customer review rating 4.0/5

Armand N. Families - 22/02/2019 AccorHotels certified review

Staff very helpful specially Marie

Dear, Thank you very much for your comment and for Marie, it was with pleasure, See you real soon

business trip to Florange

Customer review rating 4.0/5

Karsten Business - 20/11/2018 AccorHotels certified review

Friendly and clean hotel with good location. Restaurant is delicious and all staff is really friendly

Dear guest, Thank you so much for staying with us and for your feed-back. This is really important for the staff to read you feed-back. Best regards

Good staff, rooms in need of updating

Customer review rating 4.0/5

Kb Couples - 15/10/2018 AccorHotels certified review

The air-conditioning wasn't working on the day we stayed, so we had to change rooms as it was impossible to sleep in the original room with the windows open due to traffic noise. The new room, on the top floor, was quieter but only had a small window near the celling, so not ideal.

Super view

Customer review rating 4.0/5

Drummond Couples - 24/09/2018 AccorHotels certified review

Very helpful reception who gave us a room with a bath as we requested. Super view of the town and the Moselle. Lovely town, good value hotel.

Extremely centrally located hotel, large room layout

Customer review rating 4.0/5

Margit L. Friends - 16/08/2018 AccorHotels certified review

I can recommend your hotel to anyone wanting to stay very close to the best restaurants in Thionville and only steps away from the very lovely city centre. The breakfast needs quality improvement, better equipment to keep food and fresh fruit refrigerated for late comers. My room was great, fantastic walk in shower, but did miss some amenities like mini shampoo, conditioner and body creme. Excellent safe in the room and a brilliant air conditioning system that I could easily manage to suit my needs. Wi-Fi also perfect.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Thionville Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

satisfactory hotel.

Customer review rating 4.0/5

Andre Families - 21/07/2018 AccorHotels certified review

check in and out easy. receptionist in the morning of departure helpful and very friendly

An excellent room, excellent help and support from the staff and an enjoyable experience

Customer review rating 4.0/5

Martin B. Couples - 30/06/2018 AccorHotels certified review

Excellent service, an excellent room, staff could not have been more helpful and the location close to the town centre was excellent. Although the hotel has no parking on the premises the nearby public parking overnight was again not a problem. The atmosphere in the town was welcoming and the food excellent. If we travel this way again we will use this hotel.

Nice people Beautiful room

Customer review rating 4.0/5

Anonymous Couples - 22/06/2018 AccorHotels certified review

Nice welcome. Room well maintained. Big space.

Could have been better

Customer review rating 4.0/5

Anonymous Friends - 14/06/2018 AccorHotels certified review

Hotel is in need of refurbishment. Whilst my room was fine my friend had to move room three times due to leaking air conditioning units and the bathroom in my room smelt musty. Whilst the staff on reception tried to help it was clearly difficult for them to find rooms for my friend to move to. To be fair the Privilege rooms are large airy rooms and comfortable.

Nice staff & Centrally located

Customer review rating 4.0/5

Helga E. Business - 02/06/2018 AccorHotels certified review

Everything was good and the staff is very nice and helpful with local information

RAS

Customer review rating 4.0/5

S. Families - 28/04/2018 AccorHotels certified review

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