Hotel Mercure Thionville Centre Porte du Luxembourg 4 stars

TripAdvisor rating 3.5/5 281 reviews
Hotel Mercure Thionville Centre Porte du Luxembourg
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Hotel extras

  • Thionville, at the crossroads of Europe and close to the Luxembourg border

  • 15 minutes from Cattenom Nuclear Power Plant

  • Léon de Bruxelles on-site restaurant

  • TGV train station accessible on foot

  • Ideal location in the center of the city and on the banks of the River Moselle

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • Copy/print service available

Hotel location

Hotel Mercure Thionville Centre Porte du Luxembourg

2 Rue Georges Ditsch
57100
thionville
france

Tel: +33382518422

Fax: (+33)3/82539961

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    LUXEMBOURG FINDEL At 44km / 27.34 miles

  • By train

    GARE TGV THIONVILLE At 0.8km / 0.5 miles

GPS :49.357222, 6.168249

Our accommodations

Whether you opt for a Standard Room, one of our two recently renovated Privilege Rooms or our panoramic Suite, the Mercure Thionville Centre gives you the comfort and quality of services you have come to expect.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18
  • Views: River side, Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 16
  • Views: River side, Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

  • Max. number of persons: 4
  • Area: From 16
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Suite with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 43
  • Views: Park view, Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LÉON DE BRUXELLES

Type of cuisine: Bistro

Photo non contractuelle / Strictly non binding

The best mussels and fries in the region? In a casserole dish, baked, on the griddle, or au gratin, we welcome you with fresh, home-cooked mussels. The warm and friendly brasserie atmosphere will delight both children and adults alike. +33 (0)382 518422

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Hotel Mercure Thionville Centre Porte du Luxembourg

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

1,217 reviews

tripadvisor

TripAdvisor Rating 3.5/5

281 reviews

Weekend in Thionville

TripAdvisor rating 3.5/5

BoardingPass643778 Friends getaway - 07/11/2019 TripAdvisor review

Hôtel staff Friendly and Helpful. Situated 5 mins from Main Station, makes it easier for travellers travelling by Train. Near plenty of local Bars and Restaurants. We were there for a Private event. There is a Leon restaurant next door where Hotel guests recieve a reduction

Customer review rating 4.0/5

Alberto C. Business - 01/11/2019 Confirmed reviews AccorHotels

Service from front desk was great Room was very good clean and updated House keeping there was always something not replace ,coffee, tea , water, clean towels Air conditioner didn’t work room would get hot so I had to open window. They offer to change room I choose to stay in the same room. Great place location is good. Good restaurant Over all a great hotel

Dear guest, Thank you for staying with us ! I will transfer your remark concern the house keeping, Kind regards Joseph B.

Not what I expect from mercure

Customer review rating 4.0/5

Walter Business - 04/10/2019 Confirmed reviews AccorHotels

noisy room (cooling units with lot of noise almost in front of the window) not a warm reception (student ? interim ?)

Dear, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Thionville Centre Porte du Luxembourg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Basic but friendly hotel.

Customer review rating 4.0/5

E. Friends - 17/09/2019 Confirmed reviews AccorHotels

In general good. However, the parking was not part of the hotel. The website suggest parking at the hotel. But free space not alway available. Bar opens only at 19;00hr. The food in de restaurant was good with very friendly servants. Hotel reception good and well organized.

Dear guest, Thank you very much for staying with us and for your feedback. Kind regards Joseph B. / Assistant hébergement

Home like

Customer review rating 4.0/5

Mike W. Business - 15/09/2019 Confirmed reviews AccorHotels

The hotel staff were very friendly and welcoming. My room was comfortable and well taken care of

Dear guest, Thank you very much to staying with us. Hope to see you real soon. Kind regards Joseph B. / Assistant hébergement

Nice hotel in a great town

Customer review rating 4.0/5

Luke Couples - 12/09/2019 Confirmed reviews AccorHotels

We had a really nice time here over a weekend between Frankfurt and Paris. The hotel was clean and the staff was nice, and the town of Thionville was really great to be in. Not sure our travels will ever bring us back to this part of town, but if so, this is where we will stay again.

Sufficient for purpose of trip.

Customer review rating 4.0/5

Anonymous Business - 22/08/2019 Confirmed reviews AccorHotels

Overall good, but there internet reception is terrible.

Dear guest, Thank you for staying with us. We're so sorry for the internet reception, we will change that wery soon with a very fast connection. Best reagrds Joseph B.

Good hotel for short business stays

Customer review rating 4.0/5

Guest Business - 02/08/2019 Confirmed reviews AccorHotels

Very motivated and competent personnel. Room was a bit noisy. Breakfast was simple but good.

Dear , We very much appreciate your comments regarding your stay at the Hôtel Mercure Thionville Centre Porte du Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent stay

Customer review rating 4.0/5

David Families - 01/08/2019 Confirmed reviews AccorHotels

We received an excellent welcome. We were a family of three and the staff took care of every single detail to make our stay a complete pleasure. Many thanks for this valuable service

Thanks David it's a pleasure to read you,

A very low standard hotel with high prices

Customer review rating 4.0/5

Greg D. Families - 30/07/2019 Confirmed reviews AccorHotels

The staff were friendly but the hotel is very old and in need of upgrade. The cost was on keeping with a similar Accor hotel but the facilities were not.

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Thionville Centre Porte du Luxembourg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mrs M M..

Customer review rating 4.0/5

Anonymous Couples - 12/06/2019 Confirmed reviews AccorHotels

Pleasant welcome from staff. Nice room overlooking river and very acceptable dinner and breakfast.Enjoyed stay.

Dear guest, Thank you very much for our Survey ! Everything sounds good !! See you real soon Joseph B., Front desk
Customer review rating 4.0/5

Roussel Business - 16/05/2019 Confirmed reviews AccorHotels

comfortable and modern hotel with friendly staff

Thank you for your stay with us, Hope to see you very soon Regards

Hotel staff was very friendly. Waitresses in both the breakfast room and the restaurant were very welcoming and accommodating.

Customer review rating 4.0/5

E. W. Solo - 12/05/2019 Confirmed reviews AccorHotels

The hotel is well presented and the staff are very welcoming and helpful. Even though the hotel is in the center and near a busy road it was very quiet in the room. I will stay in this hotel again.

Dear guest, Thank you for staying with us ! Hope to see you again soon

Very nice hotel

Customer review rating 4.0/5

Julia S. Families - 27/04/2019 Confirmed reviews AccorHotels

Very nice hotel, friendly personnel at reception. Breakfast was nice and varied. We had a room overlooking the river, which was very nice!

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Thionville Centre Porte du Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Disappointed

Customer review rating 4.0/5

Alex Couples - 25/04/2019 Confirmed reviews AccorHotels

The staff was very friendly and helpful. However, the room stank of stale tobacco. We were told by the receptionist that the previous guest was a celebrity that always smokes in the room. If you know that is going to happen, why do you take his custom? Why was the room sold after without removung the smell? We had an issue at breakfast for there was a group and the hotel was short staffed.

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Thionville Centre Porte du Luxembourg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice stay in Thionville

TripAdvisor rating 3.5/5

Yuliya S Friends getaway - 25/04/2019 TripAdvisor review

The hotel is nice, in the city centre, next to Mairie. Staff is very friendly at reception! The room we got was nice, and bright, overlooking the river. Very nice view! Breakfast was tasty with enough choice! Recommend this hotel for stay!

Not a 4 stars hotel

Customer review rating 4.0/5

Anonymous Couples - 18/04/2019 Confirmed reviews AccorHotels

The rooms are ugly and old fashioned.

Dear , Thank you for taking the time to tell us about your experience at the Hôtel Mercure Thionville Centre Porte du Luxembourg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very good

Customer review rating 4.0/5

G. Business - 11/04/2019 Confirmed reviews AccorHotels

Nothing to say I will come back regularly in your hotel and I am not intersted in answering these kind of surveys. If I have something to say, I say it when in the hotel

Dear We very much appreciate your comments regarding your stay at the Hôtel Mercure Thionville Centre Porte du Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Musty and stuffy

Customer review rating 4.0/5

Denis H. Business - 24/03/2019 Confirmed reviews AccorHotels

WIFI was not available in my room, The room is reasonable and clean but stuffy without fress air. The hallways are musty and stuffy. Breakfast is limited and not worth the 15€. There is no open space where one could meet and chat with friends or business associates.

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Thionville Centre Porte du Luxembourg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Business trip

TripAdvisor rating 3.5/5

BrianH77777 Business - 22/03/2019 TripAdvisor review

Very poor standard hotel.No parking.Hotel reception manned by a unresponsive, unsmiling man. Rooms were very dated and dark. This was more Ibis standard than Mercure . Paid €85 per night. Won't be back .

Dear guest, Thank you for taking the time to tell us about your experience with us. Our hotel is situated right in the town center, we have the public car park free from 07.00 pm to 10 am all over the hotel. For an other booking, you can specify in your preference "luminous room" and we will do our best to arrange this kind of room for you. With pleasure
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