Novotel Suites Reims Centre Hotel 4 stars

TripAdvisor rating 4.0/5 1,530 reviews
Novotel Suites Reims Centre
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Room 1

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Hotel extras

  • A 5-minute walk from Reims-Centre train station

  • A friendly and helpful team available 24 hoursa day

  • Comfortable, spacious and fully soundproofed suites measuring 323 sq. ft. (30 m²)

  • BeIN Sports channels

  • 24-hour fitness room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutique Gourmande
Catering
  • Breakfast
  • 2 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Tennis
  • Other sports activities
Business services
  • Web corner
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Suites Reims Centre

1 Rue Edouard Mignot
51100
reims
france

Tel: +33326895200

Fax: (+33)3/26895202

Contact email

Check-in from 12h00

Check out up to 12h00

  • GARE SNCF :   3,4,9 GARE SNCF

  • RUE EDOUARD MIGNOT :   4 MIGNOT

  • GARE SNCF :   A GARE SNCF

  • By plane

    ROISSY CDG At 134km / 83.27 miles

  • By train

    CHAMPAGNE ARDENNE At 9km / 5.59 miles

  • By train

    REIMS CENTRE At 0.2km / 0.12 miles

GPS :49.261425, 4.02486

Our accommodations

Superior Suite with queen-size bed and convertible single couch

  • Max. number of persons: x3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite with queen-size bed, single convertible couch and single bed

  • Max. number of persons: x4
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

BOUTIQUE GOURMANDE

Photo non contractuelle / Strictly non binding

Enjoy a selection of cold drinks, fruit juices, wines and aperitifs and take the time to relax with your family or friends in a warm and cozy atmosphere at the Novotel Suites bar

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

A spacious bar with a cozy and inviting atmosphere, just perfect for relaxing. Whether you are meeting a business contact or catching up with friends, this is the perfect place to enjoy a beverage in good company.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Reims Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,575 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,530 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Dissatisfied

Customer review rating 4.5/5

H. Families - 06/05/2019 AccorHotels certified review

Having traveled across Europe as a family we were used to arriving at a hotel and being told things like how to get to the town centre, given maps, and generally being greeted with friendly staff who inform you of the various amenities available within the hotel. Here instead I was told where the room was, where to park and if I would like to pay immediately for the room, which made it all seem very much like a money making exercise. The room itself was not what I would expect from a four star hotel, with a stained carpet, cobwebs a horrible bathroom for disabled, virtually no wardrobe space, poorly thought out floor plan with 1970’s styling. The towels being only changed if left on the floor made me also worry that if someone happens to not read the card or forgets to throw them on the floor you end up using dirty towels... there weren’t even any slippers to use ... disgraceful

Dear Sir ALESSIO, Thank you for taking the time to tell us about your experience at the Novotel Suites Reims Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sébastien Huriez Assistant Manager

Not in line with the other hotel suites

Customer review rating 4.5/5

Veronika K. Couples - 23/04/2019 AccorHotels certified review

Sorry but this hotel is completely not in line with the standard of Novotel suites. The bathroom was horrible and not well equipped. The roomwas old and some part was really wrong maintained. Unused my points to book this hotel but I never choose Again. I hope you remover it soon. Needed.

Dear VERONIKA K., Thank you for taking the time to tell us about your experience at the Novotel Suites Reims Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sébastien Huriez Assistant Manager

Nice stay

Customer review rating 4.5/5

Te Families - 22/04/2019 AccorHotels certified review

Nice stay, friendly reception, nice room. all very good!

Nice hotel but can't reserve the srcure carpark

Customer review rating 4.5/5

Yozzer Families - 18/04/2019 AccorHotels certified review

Nice modern hotel and family room with coffee machine and microwave. Friendly staff on reception. Nice clean room and attentive cleaning staff. Pity I could not reserve secure parking and had to park on public multistorey which was not ideal.

Brilliant. Great hotel.

Customer review rating 4.5/5

Charlotte Families - 16/04/2019 AccorHotels certified review

We had a great one night stay on the way back from skiing. Nice room, good staff, great breakfast and good location.

Great

Customer review rating 4.5/5

P Families - 14/04/2019 AccorHotels certified review

Very good. You need to fix ventilation in bathroom & WC. Neither were working.

Mr

Customer review rating 4.5/5

Bill Friends - 08/04/2019 AccorHotels certified review

Excellent

Customer review rating 4.5/5

Anonymous Couples - 31/03/2019 AccorHotels certified review

Very average - aircon terrible in bedroom

Dear ANN W., Thank you for taking the time to tell us about your experience at the Novotel Suites Reims Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sébastien Huriez Assistant Manager

Novotel Suites Reims is a very welcoming, clean and comfortable hotel.

Customer review rating 4.5/5

Susan Couples - 22/03/2019 AccorHotels certified review

The staff were very friendly and helpful. The room was very clean and well equipped with a fridge, microwave and kettle. It was spacious and although functional in style, it was very comfortable.

Great for an overnight stop

Customer review rating 4.5/5

John C. Couples - 11/03/2019 AccorHotels certified review

The staff were very efficient friendly and helpful. The room was very clean with an excellent shower. We were able to walk easily into the centre of Reims for dinner. There was a wide choice of food and drinks at breakfast. We really appreciated the fact that the hotel allowed us to have our dog with us. So there were lots of positives but there were a couple of negatives too. The most significant was that the hotel car park was full and we had to leave our car overnight in an insecure public car park. The other negative was that the hotel was in an unattractive street adjoining the railway tracks.

Good location, large clean rooms & friendly service- what more could you want!

Customer review rating 4.5/5

Chris Couples - 08/03/2019 AccorHotels certified review

Stayed one night on route from the Alps back to the UK. Would normally stay at the Mecure near the canal but decided that a change was needed. Arrived early afternoon & spent a few hours walking through the town centre which is about 10 minutes walk away. The rooms are large, well kept & very clean, as was the hotel generally. Staff were friendly & helpful despite our lack of French

Pleasant

Customer review rating 4.5/5

Pim D. Couples - 05/03/2019 AccorHotels certified review

Pleasant and quiet stay , only complaint that we have got ,under the guest was not cleaned we found empty paper bags which mean the cleaner did not vacuum or look underneath bed . Other wise every thing was ok

Spacious room with excellent facilities in the centre of Reims.

Customer review rating 4.5/5

Kelly Families - 03/03/2019 AccorHotels certified review

We all enjoyed staying at the hotel. The children thought it was wonderful to have such a big room, the beds were comfortable and the bathroom was excellently appointed. The staff were very friendly. Being able to quickly walk into the heart of Reims was fantastic.

We regularly stay at your hotel and are always very happy

Customer review rating 4.5/5

Anonymous Families - 26/02/2019 AccorHotels certified review

Spotlessly clean rooms, bright and quiet. Excellent breakfast, friendly staff. Thank you!

Good hotel

Customer review rating 4.5/5

Val G. Families - 26/02/2019 AccorHotels certified review

Good hotel, comfortable bed although pillows not great. Just too warm! We’ve stayed here many times and the heating/air con is just doesn’t work well and the room is always far too hot

Very good quality for reasonable money

Customer review rating 4.5/5

Alexander G. Families - 26/02/2019 AccorHotels certified review

We booked a one-night stay in Reims. Receptionist was friendly despite of the Sunday evening, room was clean and spacious. The whole family liked breakfast.

Quick Weekend

Customer review rating 4.5/5

Ac Families - 23/02/2019 AccorHotels certified review

Breakfast was good, good location

All very nice!

Customer review rating 4.5/5

Anonymous Couples - 19/02/2019 AccorHotels certified review

Great location and very nice hotel. Our room was very spacious and well laid out.

I cancelled my stay...

Customer review rating 4.5/5

Leander V. D. Families - 12/02/2019 AccorHotels certified review

I cancelled my stay due to illness and paid the full amount. I understand that, but is a survey than really needed?????

Excellent !

Customer review rating 4.5/5

Clive S. Families - 10/02/2019 AccorHotels certified review

Nice room, very clean and comfortable, lovely staff at the hotel all helpful and full of smiles!

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