Hotel - Novotel Suites Reims Centre
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Reims Centre Hotel

4.0/5 1,485 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Other sports activities
    • Bicycles rental
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)

Catering

  • Breakfast
  • 2 bar(s)
  • Room service
    • Opening hours : Week 06:00-11:00
    • Opening hours : Week-end 06:00-11:00
  • Snack & beverage machine

Business services

  • Web corner
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our suites

  • 80 suites
  • 62 non-smoking suites
  • 3 suites for people with reduced mobility
  • 26 family suites
  • 2 connecting suites
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our suites fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.5/5 AccorHotels Rating 2,330 reviews

Our guest reviews for Novotel Suites Reims Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,485 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Families - 05/11/2018 AccorHotels certified review
« Great »

Great room with suite and nicely equipped - good room service - too bad there is no restaurant and nicer bar. Location could also be a bit better as on wrong side of the station

John W. Couples - 02/11/2018 AccorHotels certified review
« Odd »

Nice hotel, well decorated, great rooms. No restaurant or room service

Couples - 01/11/2018 TripAdvisor review
« Large hotel room with excellent design »

The hotel is located away from the cathedral of Reims and the main street nearby was fairly rundown but as we only stayed one night this wasn't an issue for us.On the other hand, the car parking was secure and the rooms were some of the best we have seen. There was a separate WC, living area with microwave, fridge and kettle and a big bathroom with a separate shower and a large bath. There was a very clever design element that used sliding screens to separate the living area from the bedroom. The lighting was also good. Overall, the functionality of the space was excellent. I usually stay in hotel rooms more than 3 months per year and this room design is one of the best I've seen. The breakfast was also excellent for the Novotel level. Good eggs, bacon, hams etc, cheeses, breads. Good coffee with fresh milk and finally fresh orange juice (and I mean "fresh") that you see squeezed before your eyes.

beat0407 Couples - 28/10/2018 TripAdvisor review
« very nice hotel »

very nice hotel, big bedroom with confortable bed, quite, we slept very well after our voyage from England, excellant breakfast buffet, the staff at the receiption and bar could be a little bit more friendly and attentively

Couples - 24/10/2018 TripAdvisor review
« disappointing »

4 star hotel not noticeable! The room is large but very uncomfortable The part of the bathroom is separated from the toilet, the shower has one small rack for one towel and the second towel can only be placed on the bathroom, there is no place to assume that shampoo does not really have a door that separates the bathroom and the bedroom.Minimum breakfast suitable for a low standard hotel

Jack H. Business - 21/10/2018 AccorHotels certified review
« Helpful friendly staff and clean room »

a good welcome from friendly and knowledgeable staff member. everything went very smoothly.

David S. Families - 18/10/2018 AccorHotels certified review
« Very disappointed »

Room to hot dispute having temperature controller in room made no difference. No wifi in hotel for our stay. Final morning no hot water for showers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALEXANDER S., Thank you for taking the time to tell us about your experience at the Novotel Suites Reims Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sébastien Huriez Assistant Manager

Bill Couples - 16/10/2018 AccorHotels certified review

Stayed here many times and it is convenient for the Centre of Reims. Rooms/suites are of a good size to make our stay comfortable. Our only niggle is always that there is never any normal English Breakfast Tea in the room.

Jessica Couples - 08/10/2018 AccorHotels certified review
« Mrs »

Very helpful, friendly staff. Clean room of good size. Great to know the hotel group is also socially responsible and has measures in place to support the environment e.g. reuse of towels. However, re the fridge there was only one small bottle of water when 2 people were staying

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madame L., We very much appreciate your comments regarding your stay at the Novotel Suites Reims Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize for the miss of a supplementary bottle; this is not of our normal gesture. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie CHAILLOT General Manager

Friends getaway - 08/10/2018 TripAdvisor review
« ok hotel in the outskirts of Reims »

The advantage of this hotel is that it is close to the railway station and a big parking house, while still being close to the centre of Reims. The receptionist recommended us to go through the railway station to get to the centre of town, which worked fine until when we came back from dinner late and the railway station was shut. No taxis available a quite a long walk to be able to cross the tracks ... A warning that the station was not open all night would have been appreciated.Otherwise ok hotel

Peter A Family - 06/10/2018 TripAdvisor review
« our Reims visit »

The hotel was in a very good location. The room was well insulated from all outside noise. The design of the room was excellent and suited our needs perfectly with good choices in the location of all the facilities in the room. The decoration was well chosen. We were able to separate the bed and dining area by a mobile partition.The choice of 'microwave self-cook' food in the reception area was very good. The hotel was near (5 mins) to a small supermarket and also close (15 mins) to a good number of restaurants via the train station entrance.

Jason Couples - 02/10/2018 AccorHotels certified review
« It was ok. »

Did not like people that was cleaning rooms knock once and come in without any regards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister J., We very much appreciate your comments regarding your stay at the Novotel Suites Reims Centre. We thank you so much for advising on the housekeeping staff not being more careful; your coments will be of great help. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valérie CHAILLOT General Manager

Anonymous Couples - 27/09/2018 AccorHotels certified review
« Excellent »

Very clean hotel. Friendly and helpful staff. Great location.

Clivehenderson Couples - 27/09/2018 AccorHotels certified review
« The courtesy car was brilliant. The receptionist lady was very good getting us drinks when we returned late in the evening. Our only complaint was that we were only able to get your last room and it was quite claustrophobic. »

Please see above.

Anonymous Business - 26/09/2018 AccorHotels certified review
« satisfying »

satisfying, as expected. One disappointment is the breakfast that was ok but with nothing special, no real treats, and no vegetables or hardly none !!!

Keith W. Families - 21/09/2018 AccorHotels certified review
« Our room was comfortable and clean while the staff polite and breakfast very good. Enjoyable stay. »

This is our third stay and our only disappointment was the range of dishes available in reception for microwave in our room. This had changed from the last time where the choices had been excellent. We had to go to a local supermarket to find dishes that we liked. I received an electric shock from one of the plug sockets which was painful. This was later rectified by the clerk on reception. Overall though an enjoyable stay.

Paul Families - 12/09/2018 AccorHotels certified review
« A good hotel offering a good service and relatively near the centre of Reims »

We stay here regularly and always find it a welcoming place to stay on our way back to the UK

Sven Couples - 12/09/2018 AccorHotels certified review
« Great room and location »

The stay was fine but the automated check out left me paying for the parking twice, I paid cash on arrival and was then billed for parking on the automated departure bill. I have still not heard from the hotel after 4 emails!!

Anonymous Families - 03/09/2018 AccorHotels certified review
« Lovely hotel with well equipped room »

One night stopover on drive from Switzerland to England. Nice welcome. Car park is small and we got the last space so it worked ok for us. Room was great. I couldn't make the bath work (water only seemed to go to shower) but otherwise fine. Bed was very comfortable.

Dr F. D. Families - 02/09/2018 AccorHotels certified review
« Nice room »

The room are comfortable , the rest of the hotel a bit basic

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