Hotel - Novotel Suites Reims Centre
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Reims Centre Hotel

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4.0/5 1,395 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)

Catering

  • Breakfast
  • 2 bar(s)
  • Room service
    • Opening hours : Week 06:00-11:00
    • Opening hours : Week-end 06:00-11:00
  • Snack & beverage machine

Business services

  • Web corner
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our suites

  • 80 suites
  • 62 non-smoking suites
  • 3 suites for people with reduced mobility
  • 26 family suites
  • 2 connecting suites
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Crib on request
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our suites fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.5/5 AccorHotels Rating Based on 1,985 reviews

Our guest reviews for Novotel Suites Reims Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,395 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Keith Couples - 18/04/2018
« Adequate but room for improvement »

Despite asking for a quiet room ours was close to the lift. The air conditioning was ineffective (not sure it was even on, if so, why?) Staff were fine, breakfast was OK but overpriced given the small choice of hot food. Room was a good size and clean.

AccorHotels certified review
Belgian T. Solo - 18/04/2018
« Comfortable hotel in need of a refresh »

Room was comfortable, with required basic supplies but design seemed stuck in the 90's, A/C was not working. No restaurant, just a "shop" where you can buy some pre-packaged processed food. I think this whole concept needs a rethink: if you want a suite, you're looking for comfort and some level of luxury. This hotel clearly did not offer that. Location is convenient close to the station and the centre but in an area with few decent shops/ restaurants. More of a business hotel than a tourism hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear XAVIER J., Thank you for taking the time to tell us about your experience at the Novotel Suites Reims Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valérie CHAILLOT Manager

AccorHotels certified review
Stephen Families - 09/04/2018
« One night stopover, very nice staff, good breakfast, room comfortbale and clean but too hot. »

We had a good stopover, after a long day's drive. Easy parking in the car park next door as the hotel car park was full. Staff very friendly. Good breakfast. Only complaint was that we couldn't get the temperature down in the room.

AccorHotels certified review
Jm Families - 07/04/2018
« Great stay »

Very clean, large rooms

AccorHotels certified review
Sander Couples - 03/04/2018
« A good experience »

The room is clean, tidy and spacious. Breakfast was a bit simple, was expecting a bit more choices and better quality

AccorHotels certified review
Dan B. Families - 03/04/2018
« We live suiteNovotel Reims »

Just what we like. We visit twice a year on our way to and from the Alps. We love the clean rooms, the helpful staff, gifts for children, brilliant breakfast. And this time, for Easter, choc eggs to be found. Brilliant!

AccorHotels certified review
Wouter Families - 12/03/2018
« friendly staff, clean and very quiet rooms »

people at reception were very friendly and helpful. the rooms were very clean and very quiet. compared to other Novotel hotels we stayed with the whole family, the sheets or bed did not make as much noise, so everyone got a good sleep.

AccorHotels certified review
Chris Couples - 12/03/2018
« Clean, comfortable hotel with all mod cons. »

Very calming and nice sized room.

AccorHotels certified review
Robert B. Families - 05/03/2018
« STOP OVER ON OUR RETURN FROM THE ALPS »

Great value, great position and wondefully friendly (as always). We've stayed here many times now and the standard of service and quality of the rooms is impeccable.

AccorHotels certified review
Morcliffe Families - 24/02/2018
« Ok but not as good as it used to be »

Poor choice of tv channel selection compared to the availability in the past. Breakfast was poor, the tiniest bowls for cereal, an annoying magician at breakfast time, limited choices.

AccorHotels certified review
Jan-paul K. Families - 19/02/2018
« Very well suited the purpose »

On our journey back from Ski trip and ideal stopover. Very good breakfast, rooms fine.

AccorHotels certified review
Jess B. Families - 19/02/2018
« Good useful hotel »

Spacious room with reasonable facilities

AccorHotels certified review
Neil Families - 17/02/2018
« Excellent stay in a good location »

Courteous and helpful staff; excellent facilities in a quiet and safe location

AccorHotels certified review
Tim S. Families - 17/02/2018
« Good quality »

Good system

AccorHotels certified review
The J. Families - 16/02/2018
« Always clean, breakfast is ideal. And reasonably priced »

We drive to the alps every half term and stay here. The kids love it. It’s 10 mins walk from the centre. Breakfast is a buffet which is ideal. If you get there early there’s secure parking available. Staff are courteous and rooms are clean and quiet.

AccorHotels certified review
Tamara Families - 11/02/2018
« Friendly reception staff, fantastic hotel room, lovely breakfast. »

Loved the room, the way you could split it for families made for a very pleasant experience. Staff at reception were very friendly and helpful when we arrived and checkout was quick and easy. Great experience.

AccorHotels certified review
S. R. Friends - 03/02/2018
« Taken care of »

(I speak French but since your questionnaire is in English...). I was looking for a hotel, close to the train station, I liked the idea of parking (driving a large pick up) and you offer of a shuttle service to the city centre closed the deal. Though I did not take it (my wife did) I thought the price of the breakfast (EUR 15) was on the expensive side but my wife found it good value for money (fresh orange juice). Maybe as I was not feeling well an option of: one coffee and one croissant for EUR 5 would have been nice. The massage was an unexpected but very appreciated offer. Your staff is extremely friendly and that is one thing that would make me come back (congratulate them as often they would not know). The room was clean with all you would need and roomy enough(my wife likes baths, also a deciding factor).

AccorHotels certified review
Ann Couples - 24/01/2018
« Central location, good sized modern rooms, friendly staff »

Overnight stay with friends whilst travelling through France

AccorHotels certified review
David S. Families - 07/01/2018
« As usual comfortable stay but with a snag this time. »

Very welcoming staff, comfortable clean and modern hotel, but a very (I I.e. too) warm night even though it is winter. Less sleep than we would have liked - aircon not working. Will stay again, we know this will be a temporary aberration.

AccorHotels certified review
John T. Families - 06/01/2018
« Excellent place to stop »

The staff were all very polite and helpful. Only a short walk to the city centre. The hotel was spotless and the breakfast was excellent

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