Novotel Suites Reims Centre Hotel 4 stars

TripAdvisor rating 4.0/5 1,559 reviews
Novotel Suites Reims Centre
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+ 21 Services
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Room 1

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Hotel extras

  • A 5-minute walk from Reims-Centre train station

  • A friendly and helpful team available 24 hoursa day

  • Comfortable, spacious and fully soundproofed suites measuring 323 sq. ft. (30 m²)

  • BeIN Sports channels

  • 24-hour fitness room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutique Gourmande
Catering
  • Breakfast
  • 2 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Tennis
  • Other sports activities
Business services
  • Web corner
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Suites Reims Centre

1 Rue Edouard Mignot
51100
reims
france

Tel: +33326895200

Fax: (+33)3/26895202

Contact email

Check-in from 12h00

Check out up to 12h00

  • GARE SNCF :   3,4,9 GARE SNCF

  • RUE EDOUARD MIGNOT :   4 MIGNOT

  • GARE SNCF :   A GARE SNCF

  • By plane

    ROISSY CDG At 134km / 83.27 miles

  • By train

    CHAMPAGNE ARDENNE At 9km / 5.59 miles

  • By train

    REIMS CENTRE At 0.2km / 0.12 miles

GPS :49.261425, 4.02486

Our accommodations

Superior Suite with queen-size bed and convertible single couch

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite with queen-size bed, single convertible couch and single bed

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

BOUTIQUE GOURMANDE

Photo non contractuelle / Strictly non binding

Enjoy a selection of cold drinks, fruit juices, wines and aperitifs and take the time to relax with your family or friends in a warm and cozy atmosphere at the Novotel Suites bar

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

A spacious bar with a cozy and inviting atmosphere, just perfect for relaxing. Whether you are meeting a business contact or catching up with friends, this is the perfect place to enjoy a beverage in good company.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Reims Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

2,799 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,559 reviews

PMR room

Customer review rating 4.4/5

P. M. Families - 10/09/2019 AccorHotels review

The room was well adapted to someone in a wheelchair, very good shower. The double bed was comfortable but could be swapped to a king size one. Breakfast was copious and of good quality.

Well-located hotel

Customer review rating 4.4/5

Steph Families - 08/09/2019 AccorHotels review

We enjoyed our spacious rooms in this well-located hotel, and out buffet breakfast which was to Novotel's usual standard.

Modern and spacious room and wonderful service

Customer review rating 4.4/5

Thierry V. H. Families - 07/09/2019 AccorHotels review

The rooms were modern and spacious. I love the separate toilet. I really didn't like the plastic and paper cups which give the hotel a cheap feel. I love the friendly and efficient service of the hotel staff

CHAMPAGNE HOLIDAY

TripAdvisor rating 4.0/5

tvpalkin Friends getaway - 07/09/2019 TripAdvisor review

For the last eleven years we have spent three or four days in the hotel in September, driving around in the Champagne area. It has been a part of the yealy cyclus. We have always stayed in Novotel Suites Reims Centre because it is just situated in a short distance from the city center in quiet surroundings. It is a very nice hotel. We only miss the crunchy crust on the baguette we have for breakfast, because the crust on the baguette served is not very crunchy, but this is not an important thing, it is just something we have spoke about that we don't get crunchy crust in France.

Dear Customer, Thanks for your feedback. The customer reviews are sources of improvement and allow us to advance the services offered. I am disappointed that the breakfast did not please you, we make it evolve regularly for always more quality and freshness. In this approach we buy all our fruit at a scoop located near the hotel, bread and pastries are cooked on site and our other products come from suppliers known for their quality. Regarding the breakfast room, we are currently working on a project to modernize this space. Looking forward to welcoming you back to our establishment. The Novotel Suite team

Good but could have been better

Customer review rating 4.4/5

Luca Families - 06/09/2019 AccorHotels review

Personnel always helpful and good standard of rooms We booked two rooms but one turned out to have a bathroom for disabled that was less practical for non disabled people. We asked to change but there was nothing equivalent in the same floor. Not great but not a disaster either.

Fine

Customer review rating 4.4/5

A T. Families - 03/09/2019 AccorHotels review

Great staff Ok location Just average breakfast Poor bread

Comfortable room and great breakfast

Customer review rating 4.4/5

Anonymous Families - 02/09/2019 AccorHotels review

Enjoyed our brief stay in Reims and the rooms and breakfast were great however we’d specifically booked here rather than the more central Mercure because the Novotel Suites was advertised as having a private car park; it has but it only accommodates ten cars so if the spaces are already occupied you have to park in the station car park next door. The duty receptionist said that car park was more secure than the on site car park - it didn’t look it to us! The duty receptionist on arrival wasn’t terribly helpful but other staff were and the lady organising breakfast was super efficient and helpful. We’d stay again on the basis of the rooms and despite the walk into town.

Well situated, helpful staff, pleasant accommodation.

TripAdvisor rating 4.0/5

frenchlady37 Couples - 02/09/2019 TripAdvisor review

Easy walk to Cathedral, restaurants and shops . Staff professional and polite. Secure parking. Rooms clean and well equipped. Did not use bar or breakfast facilities. Checking in and checking out undertaken with minimum of fuss .

Dear Guest, thanks alot for the comments we share them to the staff, we will improve again the facilities during the following year, we have a staff dedicated to the well being for your stay, we provide a free shuttle during the evening on week days and training session also organised every thursday. we hope that you will share your reims experience hope to see you again. regards

Quiet clean hotel in a convenient location for the train station.

Customer review rating 4.4/5

Sanjay Friends - 31/08/2019 AccorHotels review

The staff at reception were welcoming and knowledgeable, and the room was clean and spacious. The bed was large and comfortable with a selection of pillows. The windows were soundproofed, so there was no noise from the train station, and the air-conditioning was essential in the summer heat. Breakfast was a buffet-style with a wide variety of foods. The outdoor patio was a nice touch.

Very well thought through hotel with amazing suites ideal for families...

Customer review rating 4.4/5

Adrian Families - 30/08/2019 AccorHotels review

Arrived late but took moments to check in. Spent one night as travelling from London to Lausanne. Rooms were especially large and had two interconnecting rooms for a family if 5 including 3 children under 8. Although no hotel parking was available. Large secure multi-storey car park right next door. Nice kids area in reception, lovely new feel and a good breakfast. However we did arrive at the very end and the breakfast attendant was rude and not service orientated towards us and another family, this was the one disappointment of our stay. I would however recommend for families visiting the area or using it to break up a long journey across France.

Value for money

Customer review rating 4.4/5

Edward F. Families - 30/08/2019 AccorHotels review

As usual, all was in order, but we were extremely surprised to hear that we had already booked in although we had only just arrived. Apparently I was in my room. All was quickly resolved without further ado.

Good

Customer review rating 4.4/5

B. Families - 28/08/2019 AccorHotels review

Good experience staying with Novotel. We booked a parking lot prior our arrival but it was not available when we arrived at the hotel, thanks to the staff reaction we were granted a temporary parking slot into disable location that help us a lot.

Slightly shabby

Customer review rating 4.4/5

Manfrini Couples - 28/08/2019 AccorHotels review

Maybe it was the last room, but Accor has a reputation for cleanliness . The toilet smelled of urine. Maybe The wood style floor is helpful? Less important; The car park became locked. Slight chaos and 20 mins to open.

Dear Sir M., Thank you for taking the time to tell us about your experience at the Novotel Suites Reims Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. For the toilet, I have speak the Housekeeping staff for resolved this problem. Concerning the parking gate, we are so sorry but the system it's blocked and my receptionnist have find the solution with rapidity, because it was a electric problem. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sébastien Huriez Assistant Manager

Very Enjoyable, 1 night stopover.

Customer review rating 4.4/5

Mark K. Families - 28/08/2019 AccorHotels review

Lovely Hotel, pleasant, helpful staff. Rooms were spacious and clean. Ideal for our 1 night stopover.

Customer review rating 4.4/5

Ss Couples - 24/08/2019 AccorHotels review

Very quiet comfortable room. Excellent friendly staff. Good breakfast.

Basic but servciable

Customer review rating 4.4/5

J Families - 21/08/2019 AccorHotels review

It was practical but the toilet smelt of stale urine.

Dear JOSEPH B., Thank you for taking the time to tell us about your experience at the Novotel Suites Reims Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sébastien Huriez Assistant Manager

Perfect

Customer review rating 4.4/5

Piotr Families - 20/08/2019 AccorHotels review

Friendly English speaking hotel team. Clean and nice room. Good breakfast. Parking next to the hotel.

Mr

Customer review rating 4.4/5

Anonymous Families - 19/08/2019 AccorHotels review

Great

Great restaurant referral

TripAdvisor rating 4.0/5

clarkeo869 Solo travel - 18/08/2019 TripAdvisor review

Both restaurants referred by the front desk were great - l'Alambic and Well K' Home - and the nice central location with easy access to the train station and the town centre. I expect I'll be back on my next visit -

Dear Sir, We do try to share the best advise for Reims experience, hope you will join us again during your next trip. Do not hesitate to ask for further activities in Reims, there is plenty yet to do !!! regards,

Excellent Value for a family of 4

Customer review rating 4.4/5

Andy Families - 17/08/2019 AccorHotels review

We've stayed here previously and the experience this time didn't disappoint. The family rooms are a great size and the location is perfect to explore the city centre.

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