Hotel - Mercure Lyon Centre Brotteaux Hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Centre Brotteaux Hotel

Our hotels AccorHotels
4.0/5 347 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 75.05 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking  (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Pedal boat  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bowling (Paying, Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end 07:00-12:00

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Relax and enjoy a perfect mix of elegance, modernity, and comfort in your fully renovated room. Choose a Standard Room or Privilege Room for access to a wider range of services.

  • 59 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 1 family rooms
  • 8 connecting rooms
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings
4.2/5 AccorHotels Rating Based on 579 reviews

Our guest reviews for Mercure Lyon Centre Brotteaux Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 347 reviews
AccorHotels certified review
Uk T. O. B. Business - 11/02/2018
« Good standards as expected and experienced previously. »

Only issue was the amount of time that it took for the shower to warm up in the morning.

TripAdvisor review
Business - 28/01/2018
« Good hotel »

I stayed for one night at the hotel for business - hotel and room were fine, good breakfast and room size was great. Good location close to the train station and helpful reception staff. Easy to check in and out

AccorHotels certified review
Anonymous Business - 25/01/2018
« good hotel »

good hotel, but why do I need to give my credit card number when booking

Our hotel has responded to the review
Our hotel has responded to the review

Dear GUILLAUME CHURLET, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Brotteaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paule DANIEL - General Manager

AccorHotels certified review
Olivier Business - 10/01/2018

For the first time, I'm sorry to say the experience was not very good. Started with no wifi, then had a lot of noise in the corridor and lot of water/shower noise in the early morning. Breakfast was taken on a busy table, not empty from previous guest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear OLIVIER SANZOT, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Brotteaux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. So we decided to add 1 000 points on your Favorite Guest Card le Clubaccorhotels. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paule DANIEL - General Manager

AccorHotels certified review
Pascal L. Business - 20/12/2017
« Very nice place with an excellent customer service »

Usual Customer privileging this hotel when rooms are available. Very good situation next to Lyon Part Dieu station and many different restaurant with a good food quality. Employees generally very nice and customer satisfaction oriented. Rooms, breakfasts and Services are very satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PASCAL L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Brotteaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comment is private. If you want to share your experience in our hotel don't hesitate to feel a message on Tripadvisor, my team and me would be very delighted. Thank you again , and we hope your next visit will be as pleasant as the previous one. Merry Christmas, and Happy New Year 2018. Sincerely, Paule DANIEL - General Manager.

AccorHotels certified review
Anonymous Families - 26/11/2017
« Excellent »

Very good as always

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEAN MICHEL ARRIGHI, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Brotteaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comment is private. If you want to share your experience in our hotel, don't hesitate to feel a message on Tripadvisor, my Team and me would be very happy. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paule DANIEL - General Manager

AccorHotels certified review
Maggie Families - 26/10/2017
« Great welcome and lovely district »

On route, we had one night to sightsee in Lyon. Very convenient from Part Dieu station and to see other sights. Very comfortable and made very welcome by staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARGARET Y., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Brotteaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comments is Private. If you want to share your experience in our hotel, don't hesitate to feel a message on Tripadvisor, my Team and me, would be delighted. Thank you again , and we hope your next visit will be as pleasant as the previous one. Sincerely, Paule DANIEL - General Manager

AccorHotels certified review
Michael Business - 26/10/2017
« Good but too noisy »

All was OK, room, breakfast, employees ... but the room is noisy at night! People in the corridor + a metal "bang" on window side every about 30 minutes ... not good for sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL BOUCHERAT, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Brotteaux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paule DANIEL - General Manager.

AccorHotels certified review
Al C. Couples - 19/10/2017
« Very welcoming staff in a very comfortable hotel »

Very enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALASTAIR CUNNINGHAM, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Brotteaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comments is Private. If you want to share your experience in our hotel, don't hesitate to feel a message on Tripadvisor, my Team and me, would be delighted. Thank you again , and we hope your next visit will be as pleasant as the previous one. Sincerely, Paule DANIEL - General Manager

AccorHotels certified review
Anonymous Business - 01/09/2017
« great »

great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guillaume C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Brotteaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comment is private, if you want to share your experience don't hesitate to leave a message on Tripadvisor, my team and me would be happy. Thank you again, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paule DANIEL General Manager

AccorHotels certified review
G. Couples - 15/05/2017
« Comfortable »

This was a good hotel and the room was satisfactory if not luxurious. The staff were friendly and helpful. The hotel is located in an old art nouveau building and is attractive.

AccorHotels certified review
Anonymous Business - 30/03/2017

Globally nice, but no warm water for the shower the first morning !!!

AccorHotels certified review
Anonymous Business - 20/01/2017

Very good bed but I had a problem with the shower: after 2 minutes of warm water I got only cold water! that was not nice to complete my shower note: room 510

AccorHotels certified review
Anonymous Couples - 31/12/2016

Staff was very welcoming

AccorHotels certified review
Anonymous Business - 01/12/2016

I was very late but that was no problem, I was immediately let through to my room and it was a very nice big clean room. Staff was very supportive with providing me a toothbrush and directions. Breakfast was fresh and delicious. Room was quiet, big, clean showers and bed, very pleasant.

AccorHotels certified review
Anonymous Business - 27/09/2016

My stay was ok, i like the rooms and location of the hotel. I think the Breakfast environment is poor and the range of breakfast items could be improved. Having no dinner option is also a negative for me

AccorHotels certified review
Anonymous Business - 26/07/2016

Close to Metro, city park, and fine dinning. The hotel receptionists were very attentive and helpful. Rooms were clean and well designed. HVAC system was accurate and responsive to meet specific room temperature needs. Hot/cold running water were sufficient to meet demands at all times of the day. Internet access meet all of my business needs. Breakfast was suitably supplied and reasonably priced.

AccorHotels certified review
Anonymous Couples - 13/07/2016

The experience was good. The room was adequate and quiet. We were given the possibility to use the restrooms to change for a wedding in the afternoon.

AccorHotels certified review
Anonymous Business - 12/07/2016

Super room generally. Great staff. Shower fitting a little strange. Wifi arrangements terrible. If any hotel (remembering Mercure Brotteaux is a 4* in France's second city) offers free wifi it should give you a login on arrival which lasts for the duration of your stay and which is constantly available - period. The system here requires mt personal email address (why!), lasts only 24 hours each time and constantly times out requiring a further login. This is very poor and would potentially prevent me staying at this property again in future, if I needed to work while there. Room 506 has a strange shower where the fitting is at waist height. Suggest you make it higher so one can stand under it?

AccorHotels certified review
Anonymous Couples - 29/06/2016

A good experience. We found the staff very pleasant and helpful. The bedroom was spacious with a very comfortable bed and we appreciated the air-conditioning which was efficient in keeping the room cool while being very quiet. We enjoyed the variety available at breakfast.

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