Hotel - Mercure Lyon Centre Brotteaux Hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Centre Brotteaux Hotel

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4.0/5 319 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking  (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking  (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Pedal boat  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bowling (Paying, Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end 07:00-12:00

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Relax and enjoy a perfect mix of elegance, modernity, and comfort in your fully renovated room. Choose a Standard Room or Privilege Room for access to a wider range of services.

  • 59 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 1 family rooms
  • 8 connecting rooms
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings
4.2/5 AccorHotels Rating Based on 480 reviews

Our guest reviews for Mercure Lyon Centre Brotteaux Hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 319 reviews
AccorHotels certified review
Anonymous Business - 01/09/2017
« great »

great

AccorHotels certified review
G. Couples - 15/05/2017
« Comfortable »

This was a good hotel and the room was satisfactory if not luxurious. The staff were friendly and helpful. The hotel is located in an old art nouveau building and is attractive.

AccorHotels certified review
Anonymous Business - 30/03/2017

Globally nice, but no warm water for the shower the first morning !!!

AccorHotels certified review
Anonymous Business - 20/01/2017

Very good bed but I had a problem with the shower: after 2 minutes of warm water I got only cold water! that was not nice to complete my shower note: room 510

AccorHotels certified review
Anonymous Couples - 31/12/2016

Staff was very welcoming

AccorHotels certified review
Anonymous Business - 01/12/2016

I was very late but that was no problem, I was immediately let through to my room and it was a very nice big clean room. Staff was very supportive with providing me a toothbrush and directions. Breakfast was fresh and delicious. Room was quiet, big, clean showers and bed, very pleasant.

AccorHotels certified review
Anonymous Business - 27/09/2016

My stay was ok, i like the rooms and location of the hotel. I think the Breakfast environment is poor and the range of breakfast items could be improved. Having no dinner option is also a negative for me

AccorHotels certified review
Anonymous Business - 26/07/2016

Close to Metro, city park, and fine dinning. The hotel receptionists were very attentive and helpful. Rooms were clean and well designed. HVAC system was accurate and responsive to meet specific room temperature needs. Hot/cold running water were sufficient to meet demands at all times of the day. Internet access meet all of my business needs. Breakfast was suitably supplied and reasonably priced.

AccorHotels certified review
Anonymous Couples - 13/07/2016

The experience was good. The room was adequate and quiet. We were given the possibility to use the restrooms to change for a wedding in the afternoon.

AccorHotels certified review
Anonymous Business - 12/07/2016

Super room generally. Great staff. Shower fitting a little strange. Wifi arrangements terrible. If any hotel (remembering Mercure Brotteaux is a 4* in France's second city) offers free wifi it should give you a login on arrival which lasts for the duration of your stay and which is constantly available - period. The system here requires mt personal email address (why!), lasts only 24 hours each time and constantly times out requiring a further login. This is very poor and would potentially prevent me staying at this property again in future, if I needed to work while there. Room 506 has a strange shower where the fitting is at waist height. Suggest you make it higher so one can stand under it?

AccorHotels certified review
Anonymous Couples - 29/06/2016

A good experience. We found the staff very pleasant and helpful. The bedroom was spacious with a very comfortable bed and we appreciated the air-conditioning which was efficient in keeping the room cool while being very quiet. We enjoyed the variety available at breakfast.

TripAdvisor review
Couples - 29/06/2016
« A great time in Lyons »

A very good hotel not too far from the station, close to metro, trams and buses. Friendly staff, a good-sized bedroom with very comfortable bed. Excellent breakfast which set us up for the day and close to several restaurants for eating at lunchtime or in the evening. All in all a very good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, We very much appreciate your comments on Tripadvisor regarding your stay at the Hôtel Mercure Lyon Centre Brotteaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paule DANIEL

AccorHotels certified review
Anonymous Business - 10/06/2016

Clean room, quiet hotel, very restful.

AccorHotels certified review
Anonymous Families - 07/06/2016

well serves. The lady reais my demands on the booking sheet to accomodate my 90 yr old mother, she went out of her way to find two rooms on the same floor. Grand The curtains in all rooms allow sun in. Breakfast is not the best.

AccorHotels certified review
Anonymous Friends - 17/05/2016

Very helpful staff and a very comfortable hotel.

AccorHotels certified review
Anonymous Business - 19/12/2015

Old hotel, not really warm welcome (smile missing), problem with wifi

AccorHotels certified review
Anonymous Business - 15/10/2015

It was nice, but the air conditioning system was "shut down for the winter" we were told, and our room was quite hot. That made sleeping very uncomfortable and difficult. It was too noisy to open the window and mosquitoes would also enter the room. Shutting the air conditioning down while outside temperatures are still warm is a bad idea. Considering how much we were paying for our room, being able to control the temperature of our room is a basic need in my opinion, and not being able to do so made our stay less pleasing. It would make me hesitant to stay at another Mecure hotel in the future.

TripAdvisor review
Business - 15/10/2015
« hot in Lyon »

While the hotel was nice and properly maintained, our room was very hot and not well ventilated. The thermostat was not functioning, and when we asked why we couldn't cool our room, we were told that the "air conditioning was turned off because it was winter." While we were there, outside temperatures were mild, but the room stayed at ~24-25 degrees. Coming from a cooler city, this made sleeping very uncomfortable. We tried opening our window, but that made the room too noisy and mosquitoes also came into the room. Being able to moderate the temperature in our room is a basic requirement in my opinion, and I was disappointed that a hotel of that caliber would shut their system off even when outside temperatures were quite warm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear customers, We thank you for your impressions during your last stay in our hotel. Our customers have a system of air-conditioning and heating that they can use individually. In France from the beginning of October the temperatures become very fresh and most of our customers wish the heating. During your stay the outside temperatures were higher than previous week, and only the heating was accessible. We regret that it perturbed your stay, and are sincerely sorry about it. We hope nevertheless that your stay in Lyon was pleasant and that we shall have the opportunity to welcome you again. Cordially. Paule DANIEL - General Manager

AccorHotels certified review
Anonymous Business - 09/10/2015

Excellent hotel for visit Lyon. Clear and quiet room. Very good breakfast. Friendly staff. Good restorants around the hotel. On walking distance from centre. There are a parking and a metro station near the hotel.

AccorHotels certified review
Anonymous Business - 03/10/2015

As usual I feel like home in this hotel.

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