Mercure Lyon Centre Brotteaux Hotel 4 stars

TripAdvisor rating 4.0/5 402 reviews
Mercure Lyon Centre Brotteaux Hotel
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Hotel extras

  • Close to Gare Part-Dieu TGV train station (10-minute walk)

  • Excellent public transport (metro, bus, Vélo'v bike rental, tram)

  • Close to Cité Internationale (conference center)

  • Close to Parc de la Tête d'Or and Les Halles Paul Bocuse market

  • Access to Lyons' Presqu'île and the city center in 10 minutes by metro

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • Room service
Leisure and activities
  • Pedal boat (Nearby)
  • Other sports activities
Business services
  • Copy/print service available

Hotel location

Mercure Lyon Centre Brotteaux Hotel

112 - 114 Boulevard des Belges
69006
lyon
france

Tel: +33478244468

Fax: (+33)4/78248236

Contact email

Check-in from 12h00

Check out up to 12h00

  • GARE PART-DIEU :   TROLLEY BUS C1 BROTTEAUX

  • GARE PART-DIEU :   LIGNE B BROTTEAUX

  • TRAM A :   A

  • By plane

    SAINT EXUPERY At 24km / 14.91 miles

  • By train

    TGV PART DIEU At 0.8km / 0.5 miles

GPS :45.768288, 4.858708

Currently, close to our hotel

Parc de la Tête d'Or in Lyon, walk

From 01/01/2019 to 31/12/2019

At 1.6 km

Tour of the Musée de l'Imprimerie in Lyon

From 01/01/2010 to 31/12/2019

At 1.9 km

Tour of the Musée d'Art Contemporain in Lyon

From 30/09/2019 to 31/12/2019

At 1.9 km

Museum of Fine Arts in Lyon, visit

From 01/01/2010 to 31/12/2019

At 2 km

Le Café des Fédérations, tasting

From 01/01/2019 to 31/12/2019

At 2 km

Collections of the Museum of Textiles in Lyon, visit

From 01/01/2010 to 31/12/2019

At 2.7 km

The Fourvière Basilica, Lyon, unusual tour of the roof

From 01/06/2019 to 30/11/2019

At 2.9 km

Tour of the Musée Gallo-Romain de Fourvière in Lyon

From 01/01/2010 to 31/12/2019

At 3.1 km

Himalayan festivals, the last Kalasha, exhibition

From 23/10/2018 to 01/12/2019

At 5 km

Auto Rencard, exhibition of old and exceptional vehicles

From 01/01/2019 to 31/12/2019

At 7.1 km

Our accommodations

Relax and enjoy a perfect mix of elegance, modernity, and comfort in your fully renovated room. Choose a Standard Room or Privilege Room for access to a wider range of services.

Classic Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family 2 Rooms

  • Max. number of persons: ‌4
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our guest reviews for
Mercure Lyon Centre Brotteaux Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

983 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

402 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.2/5

Shaun C. Solo - 18/05/2019 AccorHotels certified review

Very nice

A good location in a quiet part of the city, where service is unobtrusive and efficient.

Customer review rating 4.2/5

Anonymous Couples - 31/03/2019 AccorHotels certified review

Comfortable and very clean room provided an excellent base for our stay in Lyon.

Dear M. F We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Brotteaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paule DANIEL - General Manager

Good

Customer review rating 4.2/5

M. Business - 28/03/2019 AccorHotels certified review

Good

Dear SIDNEY M., We very much appreciate your comments regarding your stay at the hôtel Mercure Lyon Centre Brotteaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paule DANIEL - Directrice

My stay with Brotteaux

Customer review rating 4.2/5

Jonathon Business - 25/03/2019 AccorHotels certified review

I am happy with my stay in Brotteaux. For this stay, hotel were not able to recognize silver membership and my late checkout request is granted till 1pm, which I thought silver membership allows late checkout. Maybe it's good to explain the time for late checkout. All these mishaps did not affect my stay in this hotel.

Dear M. L. We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Brotteaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paule DANIEL - General Manager

Fine

Customer review rating 4.2/5

Mark Business - 24/03/2019 AccorHotels certified review

Please consider a “no cleaning” option where hotel rooms are left to the guest for the duration of the stay and are cleaned after we leave. I didn’t need new towels or floor vacuuming while I was stay there.

Dear M. B, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Brotteaux. Thank you for your excellent score of 10/10. It's always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paule DANIEL - General Manager

Very plaisant!

Customer review rating 4.2/5

Christine Solo - 18/02/2019 AccorHotels certified review

Very nice welcome (with a flower and choclate), very nice room

Dear M.M, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Brotteaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, also with the chocolate :-) , and we hope your next visit will be as pleasant as the previous one. Sincerely, Paule DANIEL - General Manager

Reliably good, nice and quiet

Customer review rating 4.2/5

David Business - 24/01/2019 AccorHotels certified review

It was a pleasant and calm stay. Staff very good. Happy enough with the room, some are much better than others. This one was average.

Dear Mr T, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Brotteaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paule DANIEL - General Manager

Tres bien

Customer review rating 4.2/5

Philippe Solo - 09/01/2019 AccorHotels certified review

Hotel bien place grande chambre agreable

Monsieur M, Nous vous remercions pour votre commentaires suite à votre dernier séjour à l'Hôtel Mercure Lyon Centre Brotteaux. C’est avec plaisir que nous recevons vos compliments et espérons avoir le plaisir de vous accueillir de nouveau au cœur du quartier Brotteaux. Passez une Excellente Année 2019 ! Cordialement. Paule DANIEL - Directrice
Customer review rating 4.2/5

Richard C. Families - 20/11/2018 AccorHotels certified review

It was very pleasant. We appreciated the fact we were give a room facing the front which we had asked for.

Dear M. C We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Brotteaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Have a great end of 2018 ! Paule DANIEL - General Manager

Nice hotel in a good location. Poor breakfast.

TripAdvisor rating 4.0/5

Ruben D Business - 14/11/2018 TripAdvisor review

The hotel rooms are very nice, clean and well organized. The staff is very kind and professional, except the woman who work in the breakfast room who was not very kind andand professional. The breakfast is very poor compared with the one offered in other accor hotels of the city (like mercure Lafayette, novotel part dieu, mercure charpenne).

Dear Customers, We thank you for having taken time to send us your message on Tripadvisor . We are happy that you have a pleasant stay in our hotel. It's always with a real pleasure that my Team discover positive comments. They encourage us to maintain our efforts to satisfy always better our customers. It would be a pleasure to welcome you again for your next travel in Lyon. Best regards. Paule DANIEL General Manager

Nice staff and nice hotel

Customer review rating 4.2/5

Rubén L. Business - 10/11/2018 AccorHotels certified review

Overall, the experience was very good. The room was big and clean, the staff was nice and respectful except the woman who work during the breakfast time, she was rude with me. I went to have breakfast on wednesday at 6.50 and she refused to give me hot milk for my breakfast, I had to ask three times! And finally she brought me it but it was water with a little milk and not only milk! She refused because she said she had just arrived, that I should ask to another person (but the only person who was in the breakfast room was her!).. it ia very frustatinfg to have this kind of experience. She finally gave me the milk when another guests arrived, and suddenly, she became very nice and educated ! An experience I would not like to repeat. During the weekend, the staff of the breakfast was much more better. They were very kind and prepared me real milk and not water like the woman on wednesday.

Good hotel near Part-Dieu station

Customer review rating 4.2/5

Richard Couples - 08/11/2018 AccorHotels certified review

It was fine. Room was reasonably sized but not huge. Wifi worked effectively, but breakfast was a bit crowded and underwhelming. Staff friendly.

lovely hotel, comfortable with kind and attentive staff

Customer review rating 4.2/5

Anonymous Business - 02/11/2018 AccorHotels certified review

terrific

Quaint, charming hotel with attentive service and reasonable rates - very good breakfast

Customer review rating 4.2/5

Anonymous Business - 01/11/2018 AccorHotels certified review

Good location - close to park, zoo, subway and transit. Reasonable rates, charming hotel. Room 204 drains should be cleared as took long time to drain. Staff helpful.

Local charm, attentive, helpful staff

TripAdvisor rating 4.0/5

Sharron R Friends getaway - 29/10/2018 TripAdvisor review

We loved the hotel, the balconies, the perfect breakfast croissants, and especially Marie and Clothilde and the rest of the reception staff. So helpful and friendly, they seemed truly interested in our enjoyment and comfort.

good

Customer review rating 4.2/5

Anonymous Business - 10/10/2018 AccorHotels certified review

good

Bad check-in and services

Customer review rating 4.2/5

Phong L. Friends - 02/10/2018 AccorHotels certified review

Check-in is 12pm in the website and I asked for 1 hour for earlier check-in with my silver card. Finally, I received 2 rooms around 4:30pm. Receptionist just said sorry as she supposed to say with no emotion. Room cards does not work, one room with the noisy air-conditional. We wonder for 4-star of the hotel?!

Dear PHONG L. DO ANH, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Brotteaux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paule DANIEL - General Manager.

Good service as usual

Customer review rating 4.2/5

Roberto C. Business - 17/09/2018 AccorHotels certified review

Nothing to remark, the renewed room are nicer.

Ms

Customer review rating 4.2/5

Anonymous Couples - 25/08/2018 AccorHotels certified review

As a regular visitor to Lyon the hotel is the perfect location for Lyon Part Dieu and the Parc de la Tete d'Or. Always a comfortable stay

Customer review rating 4.2/5

B. Couples - 13/08/2018 AccorHotels certified review

Quiet and comfortable room. Breakfast with big choice of good things. Personnel nice.

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