Hotel - Novotel Phuket Kamala Beach
Novotel Hotel Novotel Hotel

Novotel Phuket Kamala Beach Hotel

4.5/5 1,764 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • PHUKET INTL AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Paying)
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Services for children
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Water skiing (Paying, Nearby)
  • Other sports activities
    • Bicycles rental (Paying, Nearby)
    • Boules/petanque (Paying, Nearby)
    • Croquet
    • Horse riding (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 166 rooms
  • 100% non-smoking hotel
  • 24 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

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4.4/5 AccorHotels Rating 3,491 reviews

Our guest reviews for Novotel Phuket Kamala Beach

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,764 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 14/07/2018 TripAdvisor review
« Nice stay during monsoon »

Good staffs and nice room with ocean view. The foods were great. One problem we found seemed to be the wet floor, but was understandable given the humidity and the rain. Overall my partner and I had a good time there after our flight from Sydney.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sam N, Thank you for a great review we really appreciate you taking the time to write in to share your experience on TripAdvisor. There is nothing more encouraging than knowing you had a great time with us and found yourselves comfortable in the resort! We can only apologize for the wet floors in the corridors, but please note that with an open air resort it can be challenging to control considering the rain and current season. We are looking forward to welcoming you back again soon With best regards, Clara Horlon Digital Marketing Manager

Dlbeales Solo - 11/07/2018 AccorHotels certified review
« Nice and quiet »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dlbeales, Thank you for taking the time to give us feedback from your recent stay at Novotel Phuket Kamala Beach. We are delighted to read that you appreciated your time with us and found yourselves comfortable in the resort. We truly hope to welcome you back in the near future With best regards Clara Horlon Digital Marketing Manager

Couples - 11/07/2018 TripAdvisor review
« Great place for couple »

I stayed 2 nights at Novotel Kamala with my husband, in Ocean Villa room. The room looks exactly like a picture in hotel website, room with ocean view, even the bed is facing the ocean as well. Satisfying view! Another plus point, they have kinda like open bathroom concept, with a bath tub next to the window. U can relax in the tub while enjoying the ocean breeze, love this the most. At first I've booked first night in King Ocean room and second night in Ocean Villa since I the Ocean Villa is not available for first night. Anyhow when we arrived, was told by the receptionist, Ms Aom that she upgraded our first night stay to Ocean Villa so we do not have to change room during our stay. Thanks for the gesture Ms Aom. The room is very clean is just that I think several area need to have some maintenance. Our sliding door to the balcony is stucked halfway, a bit drainage problem in the shower and need a bit clean up at the balcony floor. I have left my comment during check out, hope they will attend it :) The hotel is located at Kamala Beach, where u need to get transport if u want to go to Patong area. We rented a bike which cost us THB400 per day, easier for us to move around. It will take around 20mins bike ride from Patong Beach to here. Tuk tuk will cost u more, THB500 for one way ride. Actually we stayed for a night in Patong area before moved to Novotel Kamala, just to enjoy touring around Patong area. If u are on honeymoon, prefer quiter stay, u can try Novotel Kamala. A night or two in Kamala should be anough :) Oh ya, not to forget Lee, the bellboy at Novotel, very helpful and friendly. Thank you for assisting us most of the time during our stay. And if you are Le Accor member, you ll get free welcoming drink u can redeem during your stay and also discount on spa! Overall, I am satisfies with my stay at Novotel Kamala Beach Phuket.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aziramazlan, Thank you so much for such lovely review. So glad you enjoyed your holidays, the Ocean Villa where you stayed are great and the views are to die for. Moreover, it is always very much appreciated when one of our guests mention our staff by name. Rest assured that we’ll share your comment with our team and especially Khun Aom and Khun Lee, who will be very touched by your warm words. We can only hope we will have the pleasure to welcome you again very soon. Yours sincerely, Clara Horlon Digital Marketing Manager

Prateek T. Couples - 09/07/2018 AccorHotels certified review
« Excellent.. Beyond Expectation.. »

I was treated like a King. I had informed that its my Anniversary and David and his team treated me like a King. I am a member of Accor hotels and have been staying at your properties across the globe - Ibis -Barcelona, IBIS - Roma Fiera, Zurich, Paris, Novotel Amsterdam Shipool .. This one was the best experience so far. Novotel Kamla Beach is an amazing property with Infinity pool and with the Room upgrade to a Sea Facing Jacuzi pool room it was a dream come true.. My Wife was Super excited and you guys made my day..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Prateek T., WOW what an amazing review, thank you for giving us such a glowing report! On behalf of all the staff here we are so glad you enjoyed your stay. From the beginning to the end, our best success is to give you wonderful memories, and we are delighted to read that you were “treated like a King”, that's our aim, a place where you can feel special and well looked after. We can only hope we will have the pleasure to welcome you again very soon. Yours sincerely, Clara Horlon Digital Marketing Manager

Deborah E. Couples - 08/07/2018 AccorHotels certified review
« Wow - Jacuzzi Beach Villa »

Being upgraded to the Jacuzzi Beach Villa was a wonderful and a great surprise. This accomodation was amazing. We really appreciated the complimentary late check out in the Superior room too. The breakfast was excellent. However the general condition of the hotel is very poor. We were very disappointed with the dirty beach. Thank you to your staff who tried to keepit clean though...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deborah E., We would like to warmly thank you for your 5 star review, and such a beautiful comment following your recent stay with us. It is pleasing to read that you enjoyed the upgrade to the Jacuzzi Villa, it’s true they are amazing and the privacy they offer whilst getting the views over the bay are second to none. Thank you for highlighting the great effort from the team to clean the public beach several times per day, as hoteliers on this beach we take great care and pride in ensuring it is kept in the beautiful state it is in. It would be an immense pleasure to welcome you again at the hotel Best regards Clara Horlon Digital Marketing Manager

Nagaraja Families - 08/07/2018 AccorHotels certified review
« Awesome »

Really had a great time at the hotel especially your friendly, helpful and cheerful staff like Mod, Net, Jenny and Ball ( of course few others )

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nagaraja, Thank you for taking the time to give us feedback from your recent stay at Novotel Phuket Kamala Beach. It is always our most treasured reward when guests mention the staff by name, so thank you for your comments regarding Khun Mod, Net, Jenny and Ball, they will be thrilled to read that. We are disappointed to read that some areas of the resort didn't meet your expectations, your comments on the breakfast variety will be considered with care on how we may improve, this is in our continued effort to satisfy all our guests expectations so thank you for mentioning that to us. We can only hope we will have the pleasure to welcome you again very soon. Warm Regards Clara Horlon Digital Marketing Manager

Joel J. Couples - 07/07/2018 AccorHotels certified review
« Good location, Great Hotel & Wonderful Beach »

Attentive Service, especially the room service & housekeeping

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joel J., Thank you for taking the time to give us feedback from your recent stay at Novotel Phuket Kamala Beach. We are pleased to know that there were many highlights during your stay, our location being right on the beach and the "attentive service"; it is nice to share your feedback with the team thank you. We are looking forward to welcoming you back again soon With best regards, Clara Horlon Digital Marketing Manager

Friends getaway - 05/07/2018 TripAdvisor review
« So far so good »

The hotel location is so far from the airport and no hotel car for transport. The shuttle bus only to market at certain time. My room is arranged opposite the construction site, many bug in corridor and olid in toilet, but nice near the beach. The food and beverage is quite good. The hotal staff is polite and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Winkyyeung, Thank you for taking the time to give us feedback from your recent stay with us. We can only apologize for the inconvenience that you experienced with the bugs in the corridors, but please note that with an open air resort it can be challenging to control, however please note that as a result of your comment we have increased our control program in this area. For any future readers our neighbours are nearing the end of their construction project and this is due to be finished end of August 2018. Thank you once again and I hope that we can redeem ourselves sometime in the future. Best regards Clara Horlon Digital Marketing Manager

Tejpal J. Couples - 04/07/2018 AccorHotels certified review
« Pleasure stay »

The staff took great care of us. The location and ambience is awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tejpal J., We would like to warmly thank you for your 5 star review, and such a beautiful comment following your recent stay with us. We really appreciate hearing from our clients about the great service our staff deliver, making our guests feel taken care of and special. It is indeed a fact that our breakfast choice might be a little limited for strict vegetarians, but please note that our kitchen team is very experienced and flexible and can prepare any dish in a vegetarian version depending on each guest’s individual preferences. We are really looking forward to welcoming you back again in the future. Best Regards Clara Horlon Digital Marketing Manager

Sue H. Couples - 04/07/2018 AccorHotels certified review
« Excellent »

On arrival our room was not ready as we arrived during the morning and check in was after 2pm, so sitting in reception I was abit worried as it looks a little run down and shabby. The reception lady was brilliant and got us into a room early. We did pay 13000 extra to upgrade to sea room away from the building site next door. I was glad we did as major building is going on and the noise started early and finished late into the night. Although you could hear this noise from our room it was mild background as the ocean is more noticeable noise. Our room was beautiful and very happy, the staff were all excellent very friendly especially fan on reception and the lady who arranged the tours was lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue H., It was a delight to read your 5 star review regarding your recent stay at Novotel Phuket Kamala Beach. It is pleasing to read that you enjoyed your stay in the Ocean view room, it’s true they are amazing and the privacy they offer whilst getting the views over the bay are second to none. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team, especially Khun Fan who will be thrilled to see such praise ! The service charge and VAT you highlight are the same at all hotels in Phuket with the later being a government dictated fee. We can only hope we will have the pleasure to welcome you again very soon. Yours sincerely, Clara Horlon Digital Marketing Manager

Sue G. Friends - 03/07/2018 AccorHotels certified review
« Wonderful »

We were very impressed by the Novotel Kamala Beach, the staff were sensational and the food was fantastic, especially the restaurant at night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue G., Thank you for staying with us recently and for sharing your wonderful comments. We strive to deliver service excellence at every opportunity and we are pleased to read that you had a “wonderful” stay and that our team catered to your each and every need. I have already shared your comments with our entire team, they will love hearing that! Sue G., thank you once again for choosing Novotel Phuket Kamala Beach, and we look forward to welcoming you back again soon. With kind regards, Clara Horlon Digital Marketing Manager

Amy Families - 02/07/2018 AccorHotels certified review
« Excellent Stay and Value for money. »

The room is good and comfortable. Swimming pool is simple but great. Beach is walking distance and clean. The staff are very friendly and helpful. Tour Desk lady, Sara is very helpful in arranging all the taxi / ride and the trip to Fantasea. Sara know the rate so well and she can immediately advice us how much the cost. Lee is very friendly and always welcome us back with a smile. Thanks for the front desk lady which help us to get a rental car within 30 minutes so we can head to the wedding location (Parisa Resort). It's calm and great for those that enjoy some peaceful time and away from city crowd.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amy, Thank you for writing in and sharing your experience with us. It’s great to see that you felt the strong commitment of our team, and that they all contributed to a memorable stay. I’ll definitely pass on your comments to the staff, especially to Khun Lee and Sara, they will be honored to see such praise. We are delighted to see that you enjoyed our great location, it is in a fantastic position on the beach, perfect if you are looking for a peace and quiet place to spend your holidays! We hope we can welcome you back again in the not too distant future. Best regards, Clara Horlon Digital Marketing Manager

Jiradech Friends - 02/07/2018 AccorHotels certified review
« Beach front hotel at Kamala beach »

The hotel is located next to beach, from the hotel to the beach no local road to across. The room is very modern and perfect with super service of hotel staffs. I will be back soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jiradech, We would like to warmly thank you for your 5 star review, and such a beautiful comment following your recent stay with us. The team strives to hear about experiences such as yours, great to know that your stay was truly enjoyed and that you made the most of our quiet and relaxed location. It would be an immense pleasure to welcome you again at the hotel Best regards Clara Horlon Digital Marketing Manager

Yvonne Couples - 26/06/2018 AccorHotels certified review
« Made our honeymoon extra special »

Wonderful! Staff were friendly, room was beautiful, food was tasty

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yvonne, It was a delight to read your 5 star review regarding your recent stay at Novotel Phuket Kamala Beach. First of all, from all of us here at Novotel Phuket Kamala Beach congratulations on your wedding, we are so pleased you could spend your honeymoon here with us. We are delighted to read that you had a “wonderful” stay and that the team was able to make your honeymoon extra special! It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We can only hope we will have the pleasure to welcome you again very soon. Yours sincerely, Clara Horlon Digital Marketing Manager

Hakim Families - 26/06/2018 AccorHotels certified review
« Was relaxed and fun »

The ocean view room was really nice. Pool was awesome too. Beach was fun and good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hakim, Thank you for taking the time to write in following your recent stay at Novotel Phuket Kamala Beach. It is a pleasure to read that your stay at the hotel was “relaxed and fun”; and you are right about the Ocean front rooms they are fantastic and regularly sell out as they are one of our most popular rooms, the views at sunset and waking up to the ocean sounds does take some beating. We can only hope we will have the pleasure to welcome you again very soon. Yours sincerely, Clara Horlon Digital Marketing Manager

Joey Families - 26/06/2018 AccorHotels certified review
« Enjoyable but need a few adjustments »

It was a very enjoyable trip overall but it would be perfect if the following recommendations are attended: 1. Even when we book the shuttle to Patong the day before, we always only have the late afternoon slots and there are times that they are all fully booked 2. It would be more elderly friendly if you have harder bed options for them. 3. It would be better to have more Asian cuisine in your breakfast buffet too And I would like to leave a compliment for your staff Nual from the roof top bar. She have given me a very enjoyable last night before checking out the next day. She’s helpful, friendly and very understanding. Thanks for your service I do hope my recommendations are not too much Joey

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joey, Thank you for writing in and letting us know about your recent stay at Novotel Phuket Kamala Beach. It is always our most treasured reward when guests mention the staff by name, so thank you for your comments regarding Khun Nual, she will be thrilled to read that. We appreciate you sharing your suggestions about adding another Shuttle bus to Patong and more Asian cuisine in the breakfast buffet, we will review your comment with the concerned managers for action and improvement. We look forward to welcoming you back again soon Best Regards Clara Horlon Digital Marketing Manager

Peta W. Couples - 26/06/2018 AccorHotels certified review

We only had one night but would stay longer next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peta W., Thank you for taking the time to give us feedback from your recent stay at Novotel Phuket Kamala Beach. From start to finish it looks like you enjoyed your stay with us, and it’s a real pleasure to share this with the staff, they are an amazing team. We are very glad that you had such a great time at our hotel and we are looking forward to welcoming you back very soon for a longer stay ? Best regards Clara Horlon Digital Marketing Manager

Nurul H. B. M. Friends - 26/06/2018 AccorHotels certified review
« I enjoyed my stay at this hotel! I will recommend it to everyone. »

Was staying at the ocean villa to celebrate my birthday. Staff are friendly and very helpful. Excellent foods and location. I would book again on my next visit to Phuket.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nurul Hanisah Binti M., We would like to warmly thank you for your 5 star review following your recent stay at Novotel Phuket Kamala Beach. We were delighted to read that you had an excellent time with us and particularly value our hotel. Your encouraging and kind comments towards the “friendly and very helpful staff” are a great motivation and give us even more enthusiasm in maintaining our efforts to offer a high quality service to our guests. We can only hope we will have the pleasure to welcome you again very soon. Warm Regards Clara Horlon Digital Marketing Manager

Chaiwat S. Friends - 25/06/2018 AccorHotels certified review
« The worth hotel to take wonderful vacation »

This time I came back for the 3rd time with my friend for business trip. The overall service is much better than past and all staffs are very nice. This hotel located in the very good location that you can get the real relax because that area is not too crowed like Patong beach. The room and view also very nice. I'll back to this hotel when I've to go to Phuket for sure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chaiwat S., Thank you so much for your lovely review. It is such a pleasure to read feedback from a loyal customer as you are and by still 'loving' us instilling a bit of pride that we still must be doing something right. So glad you spent a “wonderful vacation”, that's our aim, a place where you can feel comfortable and be well looked after. We can only hope we will have the pleasure to welcome you back for the 4th time Yours sincerely, Clara Horlon Digital Marketing Manager

Keda X. Friends - 25/06/2018 AccorHotels certified review
« Nice place »

Nice service, but limited seats on shuttle.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keda X., Thank you for taking the time to give us feedback from your recent stay at Novotel Phuket Kamala Beach. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team. We appreciate you sharing your suggestions about adding another shuttle service to Patong, we will review your comment with the Management Team. We look forward to welcoming you back again soon Best Regards Clara Horlon Digital Marketing Manager

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