Novotel Phuket Kamala Beach Hotel 4 stars

TripAdvisor rating 4.0/5 2,091 reviews
Novotel Phuket Kamala Beach
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+ 27 Services
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Room 1

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Hotel extras

  • Rooftop bar with stunning sea views

  • Convenient free shuttle to Patong

  • Indulge in our unique beverage experience with MyGlass package

  • Pamper your kids everyday with MyKids package

  • A short stroll to shops, bars and restaurants

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • PHUKET INTL AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Phuket Kamala Beach

118/16 Moo 3
Tambon Kamala, Amphur Kathu
83150
phuket
thailand

Tel: +6676303700

Fax: (+66)76/303777

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    PHUKET INT AIRPORT At 24km / 14.91 miles

  • By plane

    PHUKET INTL AIRPORT At 24km / 14.91 miles - Shuttle paying

GPS :7.96337, 98.28372

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior King Room

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Multimedia hub(...)

Superior Ocean Side

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Multimedia hub(...)

Ocean King Room

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Multimedia hub(...)

Superior Twin Room

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Multimedia hub(...)

Ocean Suite

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Multimedia hub(...)

Ocean Villa

  • Max. number of persons: 2
  • Area: From 38
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Multimedia hub(...)

Jacuzzi Villa

  • Max. number of persons: 2
  • Area: From 42
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Multimedia hub(...)

One Bedroom Pool Villa

  • Max. number of persons: 2
  • Area: From 65
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Multimedia hub(...)

Two Bedrooms Pool Villa

  • Max. number of persons: 4
  • Area: From 170
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Multimedia hub(...)

Our restaurants and bars

SOUL KITCHEN

Type of cuisine: International

Soul Kitchen, our all day dining venue, prepares a full range of Western, Asian and Indian cuisine using fresh and local produce. Special dinners, themed buffets private dining area and Kids Menu. International wine and beverage list available.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LIVING ROOM SPORTS BAR

Photo non contractuelle / Strictly non binding

Quiet and modern, the bar offers stunning views of the Andaman Sea and overlooks the pool. Enjoy great food and a wide variety of drinks, cocktails and wines from around the world, while watching your favourite sporting events on our large HD TV screens.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ON THE ROOF

Photo non contractuelle / Strictly non binding

The On The Roof as its name suggests is a rooftop bar with amazing views over the Andaman sea ! Watch the sunset whilst enjoying your favourite cocktails and tasty treats from the kitchen.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LILO

Photo non contractuelle / Strictly non binding

Enjoy your drink at Lilo, whilst looking out to sea. The bar is only metres from the beach and is the perfect spot to relax. Guests can also enjoy the great cocktails, beers, wine and soft drinks available at the swim up bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 220

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel Phuket Kamala Beach

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,459 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,091 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Perfect

TripAdvisor rating 4.0/5

W3057QVmatt Solo travel - 12/10/2019 TripAdvisor review

Amazing location right on the beach. The pool and other hotel facilities are well maintained and conveniently located. Great views from most locations around the hotel. Food and drinks are great value for money.

Highly recommended

TripAdvisor rating 4.0/5

annettedell Couples - 11/10/2019 TripAdvisor review

Never disappointed with our stay. Staff are so friendly especially in the restaurant. They always remember us from previous stays. Rooms are spacious and have everything we need. We had a beautiful view over the ocean.

It was good

Customer review rating 4.4/5

Rohit J. Families - 10/10/2019 AccorHotels review

It was good and enjoyed the services. Looking forward to come back again.

Dear Rohit J., Thank you for taking the time to provide a review of our resort. It is greatly appreciated by all of us here at Novotel Phuket Kamala Beach. We’re very pleased to hear that you had an enjoyable time with us and look forward to welcoming you back for another pleasant stay in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

“Wonderful”

TripAdvisor rating 4.0/5

June P Family - 09/10/2019 TripAdvisor review

The hotel is in a perfect location, in the bay surrounded by first class hotels on the Kamala beach. The rooms are very clean, staff are very helpful. The food in the restaurants was great with nice selections. My only negative is; walking back to our room in the afternoons there was a terrible smell in the hallway, not sure what it was. The managers always came a spoke to us. There are great massage places and restaurants just along the beach, I would highly recommend!

Great hotel!

Customer review rating 4.4/5

Jenni N. Couples - 08/10/2019 AccorHotels review

Lovely hotel, rooms are spacious, pool area great, loved the beach access and being able to swim there. Just a short walk down the beach to some local restaurants as an alternative to hotel food. Breakfast good. After a few little hiccups early on, the service we received from staff was great. Great location for a beachy holiday - not much to do except relax. Maybe some water sports equipment to borrow would be good (eg kayaks, paddle boards)

Dear Jenni N., Thank you very much for taking the time to provide a review of our resort. It is always very encouraging for the team to know that our guests have really enjoyed their time with us, so we will make sure your feedback is passed on to them. Regarding the water sports available at our hotel, we will note that we do have complimentary kayaks available to our guests, but apologize if this was not properly communicated during your stay with us and will look into making some improvements in this regard. We hope to have the opportunity to welcome you back at our resort in the future. Sincerely, Andrew Lindsay Digital Marketing Manager

Excellent service

Customer review rating 4.4/5

Chayuda L. Friends - 08/10/2019 AccorHotels review

Grace from reception did a very great job! she also provided good and excellent services she gave us a free upgrade. i feel inspired by her action as well thank you so much will recommend our friends to stay here.

Nice beach, peaceful & relax environment

Customer review rating 4.4/5

Wetwetman Couples - 08/10/2019 AccorHotels review

Enjoy the beach like the relax environment

Excellent service, good food.

Customer review rating 4.4/5

Herve Couples - 07/10/2019 AccorHotels review

Our overall experience is excellent. Everybody (Reception, luggage...) was very nice and attentive. There was really only one little glitch: one time, coming back from the beach, we found our room open. The room had been cleaned, there were fresh towels... it seemed that room service was finished. Nothing was missing from the room but it was a little scary to find the room open like this. Maybe room service was not finished with our room. Other than that, it was all good.

Dear Herve, Thank you for taking the time to provide us with your feedback following your recent stay at our resort. It is with pleasure to read that you had an “excellent” experience with us and that you found our service staff to be “very nice and attentive.” We will make sure that your review is shared with the rest of the team, as we know it will put a smile on their faces. Regarding your comment on the door being open upon returning from the beach, we appreciate you raising this with us and will have our team look into it to in order to make sure that there are no issues with the door lock. We hope to have the opportunity to welcome you back in the future. Sincerely, Andrew Lindsay Digital Marketing Manager

If I will return back I will be surely in novotel

Customer review rating 4.4/5

Walid A. Couples - 07/10/2019 AccorHotels review

Wonderful time , amazing staff , nice management , wow

Dear Walid A., On behalf of the team here at Novotel Phuket Kamala Beach, we would like to warmly thank you for taking the time to provide us with your feedback. We are delighted to hear that you had such a wonderful vacation with us and it would be an absolute pleasure to welcome you back again in the future. Sincerely, Andrew Lindsay Digital Marketing Manager

Great Stay

Customer review rating 4.4/5

Alex S. Couples - 06/10/2019 AccorHotels review

We stayed in an ocean view superior for the first night and then upgraded to a pool villa. Had a fantastic stay, right by the beach.

Dear Alex S., Thank you for taking the time to provide a review of our resort. It is greatly appreciated by all of us here at Novotel Phuket Kamala Beach. We couldn’t be happier to hear that you had a “fantastic stay” with us and hope to welcome you back for another pleasant vacation in the future. Sincerely, Andrew Lindsay Digital Marketing Manager

Just wonderful!

Customer review rating 4.4/5

Shannon W. Solo - 04/10/2019 AccorHotels review

This was my third visit and every time is better than the last! I can’t wait to come back. Khun Jum is the best bar tender. I’m looking forward to her drinks when I come back in April!

Dear Shannon W., As usual, it was an absolute pleasure to welcome you back at our resort and we are thrilled to hear that this stay was even better than the previous two. Your comments will be passed on to Khun Jum and the rest of the team, as we are sure it will put a smile on their faces. We look forward to seeing you again in April. Sincerely, Andrew Lindsay Digital Marketing Manager

Unforgettable stay

Customer review rating 4.4/5

Bianca Friends - 03/10/2019 AccorHotels review

From beginning to end, our stay was wonderful. All the staff members were warm and genuine and truly made our stay incredible. The facilities are fantastic, with the location giving us a stunning view of the sunset. We enjoyed our stay so much we didn’t want to leave! Will definitely be back.

Dear Bianca, It was an absolute pleasure to read your review. On behalf of the entire team here at Novotel Phuket Kamala Beach, we would like to warmly thank you for taking the time to provide your feedback. We couldn’t be happier to hear that you had such an enjoyable stay with us and we look forward to welcoming you back in the future. Sincerely, Andrew Lindsay Digital Marketing Manager

Satisfied beyond my expectations

Customer review rating 4.4/5

Dibyendu P. Families - 02/10/2019 AccorHotels review

I love to travel specially beach destination. Heard lots of Thailand. We as a family like to travel over less crowded places. I live in Kolkata, India. I am well aware of Novotel services. That's why we choose Novotel Kamala this time. And we have not done anything wrong. Hotel fullfil our expectations in all possible way. A best hotel stay till date. Love your hospitality. And a thanks for making our stay memorable.

Dear Dibyendu P., Thank you for such a wonderful review of our resort, which is greatly appreciated by all of us here at Novotel Phuket Kamala Beach. We always strive to exceed the expectations of our guests, so we couldn’t be happier to read that we were able to achieve this during your stay with us. It was our pleasure to have made your stay so memorable and we hope to welcome you back for another unforgettable stay in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

Great place for holiday

TripAdvisor rating 4.0/5

Jenni N Friends getaway - 01/10/2019 TripAdvisor review

Loved the Novotel at Kamala - right on the beach, pool is great, we were upgraded to a larger room and the staff were all fantastic. Loved the little extra touches we received as Accor members (invite to a cocktail party, vouchers for coffee etc).

The guests were kind and went beyond expectations

Customer review rating 4.4/5

Anonymous Business - 27/09/2019 AccorHotels review

However, if there is one thing to improve, it would be the communication between the night staff and the day staff. It seems there is always a miscommunication.

Dear Guest, Thank you for taking the time to provide us with your valuable feedback. It is always our goal to exceed the expectations of our guests, so we couldn’t be happier that our service staff were able to achieve this during your stay with us. Regarding your comments on the communication between our day and night staff, we appreciate your feedback and will make sure it is passed on to our Front Office team so that the necessary improvements can be made. We hope to welcome you back again in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

Great hotel

Customer review rating 4.4/5

D. H. M. Families - 23/09/2019 AccorHotels review

Room is clean, comfortable and has a good view in balcony to watch the sunset. Hotel has a very beautiful beach. The food is excellent from breakfast until dinner. Staffs are great and profession. Most specifically, The Roof Bar is great location for take a wide look to see beach, mountains and sunset. lt is worth the money paid for this hotel. This is the second time for my choose and I will come back again

Dear Mr. D. Hoc M., On behalf of the team here at Novotel Phuket Kamala Beach, we would like to thank you for such a positive review of our resort. It is always a pleasure to know that our guests have had an enjoyable experience with us, so we really do appreciate your feedback and look forward to welcoming you back again in the future. Sincerely, Andrew Lindsay Digital Marketing Manager

I think the best hotel in Phuket for me

Customer review rating 4.4/5

Taylan Couples - 22/09/2019 AccorHotels review

Everything amazing. We liked too much. I hope We will come next year.

Dear Taylan, Thank you for such a wonderful review of our hotel. It is very much appreciated by all of us here at Novotel Phuket Kamala Beach. We couldn’t be happier to be referred to as “the best hotel in Phuket” and look forward to welcoming you back next year. Sincerely, Andrew Lindsay Digital Marketing Manager

Great location but some bits of hotel look tired

Customer review rating 4.4/5

Anonymous Couples - 22/09/2019 AccorHotels review

We had a great few days at the hotel. The staff were very friendly and extremely helpful. We were given an upgrade to an ocean villa with amazing views of the beach. My only negative is that elements of the room were tired and in my opinion could be doing with upgrades. For example, the balcony doors were damaged and the grout/tiling needed refreshed. The pool area was nice however I didn’t agree with guests being able to eat at the poolside bar. It put me off wanting to go into the pool as there could have been food which accidentally landed into it. It should be strictly drinks only. Finally, the beach area could have been cleaner. But overall we had a good experience at the hotel.

Dear Guest, Thank you for taking the time to provide us with your feedback following your recent stay at our resort. We are very happy to hear that you had a great time at our hotel and that you appreciated the quality of service provided by your team. At the same time, we would like to apologize for any defects with your room and have already passed your feedback on to our Engineering Team to be investigated, so thank you again for your review. Regarding the cleanliness of our beachfront, we will note that it is cleaned by our team three times per day, as we very much value the beauty of the location that we are fortunate to be situated on and understand the importance of doing our part to protect the environment. However, it can be difficult to keep the area 100% clear of debris at this time of year due to the change in currents associated with monsoon season. However, your feedback has been noted and we will make sure to increase our efforts where needed. Thank you again and we hope to welcome you back in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

Beautiful!!

Customer review rating 4.4/5

Bree Solo - 21/09/2019 AccorHotels review

Kind staff and beautiful view from hotel...construction was noisy but did not take away from the beautiful atmosphere. Would go back!

Dear Bree, We very much appreciate your comments regarding your stay at Novotel Phuket Kamala Beach. Our service staff and beachfront location are definitely two of the features that really set us apart from other hotels in the area, so we are delighted to hear that you appreciated both. We apologize for any noise caused by the maintenance work being done during your time with us, but are happy to hear that it did not take away from your stay. It would be a pleasure to welcome you back at our resort in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager

amazing retreat

Customer review rating 4.4/5

Xj Solo - 16/09/2019 AccorHotels review

place was as described, service was meticulous but not pushy, great for families, couples and even solo travellers.

Dear XJ, We would like to warmly thank you for taking the time to provide us with your feedback following your recent stay at our resort. The quality of our service is definitely a top priority for us, so we are delighted to read that you had such a positive experience in this regard. We will make sure your feedback is passed on to the rest of the team. It would be a pleasure to welcome you back at our resort in the near future. Sincerely, Andrew Lindsay Digital Marketing Manager
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