Hotel - Novotel Phuket Kamala Beach
Novotel Hotel Novotel Hotel

Novotel Phuket Kamala Beach Hotel

4.5/5 1,871 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • PHUKET INTL AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Paying)
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Services for children
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities
    • Golf lessons
  • Beach and water sports  (Nearby)
    • Deep sea fishing/Sea fishing
    • Snorkelling/Scuba diving center
    • Water skiing
  • Other sports activities
    • Bicycles rental
    • Boules/petanque
    • Croquet
    • Horse riding

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 166 rooms
  • 100% non-smoking hotel
  • 24 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,710 reviews

Our guest reviews for Novotel Phuket Kamala Beach

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,871 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Natalie S. Couples - 12/11/2018 AccorHotels certified review
« Nice, comfortable »

Nice quiet area to relax however breakfast was very ordinary very disappointed with fruit selection. Disappointed that our room didn’t have a bath & pool area didn’t have a lot of privacy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natalie s., Thank you very much for taking the time to share your precious feedback with us. We believe a holiday should be relaxing and hassle free and it’s nice to know that you really appreciated our quiet location at the end of Kamala Beach, so thank you for sharing this with us. We appreciate you sharing your suggestions about adding more fruits at breakfast; we will review your comment with our Food and Beverage Director. We look forward to welcoming you back again soon Best Regards Clara Horlon Digital Marketing Manager

Arnaldo Couples - 09/11/2018 AccorHotels certified review
« Better every time I stay »

This hotel is my favorite in Phuket, nice, well managed and right on the beach. I use to spend quality time here when I have the change of escaping from Bangkok. This year I had very good surprises: a brand new sport bar at the lobby level with huge tv showing all sorts of matches. The roof bar has been enhanced with very good and various dishes and, as I eat early, I can enjoy my happy hour till 0730pm. All people working here are quite kind and guests are behaving just right so my stay is very enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arnaldo, Thank you for your loyalty it is truly valued and to know it is “better every time” is something the team can be really proud of. We are very pleased to read that you appreciated the friendliness and assistance of our staff, the team deserves all the praise they get. Can’t wait to welcome you back again and make it even better again. Warm regards Clara Horlon Digital Marketing Manager

Narisara Families - 07/11/2018 AccorHotels certified review

I found water leak regarding heavy rain in my room and requested to change to new room but new room closely construction maybe that period have many tourist and no room with good view available so Ihave some disappointed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Narisara, Thank you for taking the time to give us feedback from your recent stay at Novotel Phuket Kamala Beach. We are very sorry to read about the inconveniences you had during your stay. Your comment regarding the water leak in the room has been shared with our Maintenance Manager, who will review with the team promptly. We truly hope to welcome you back in the near future, With best regards Clara Horlon Digital Marketing Manager

Nicolascr Couples - 06/11/2018 AccorHotels certified review
« Great place to be! »

This a great Novotel resort even if it seems quite old. Room was OK , well equiped and we have appreciated a silent aircon... not always the case elsewhere. A great good point to the employees, really friendly and the quality of the restaurant. A particular positive point for beach cleaning, 3 times per day ! My negative comment goes to maintenance: what a pity to have a view on the stock of the maintenance guys when going out of the room (608), many areas must be repaired (stairs to the beach, several boards near the swimming pool, ...), some pieces in the shower cabin were managed with black mastic (but wasn’t efficient...). In a nutshell, a great place but management should pay attention to details.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NicolasCr, Thank you for taking the time to give us feedback following your recent stay with us. We are happy to hear that you had a very pleasant time, your comment on the “really friendly” staff is most gratifying and will be shared with the whole team, they will love hearing that. Thank you for raising your thoughts about the shower cabin, we will review your comment with our Maintenance Director. We are really looking forward to welcoming you back again in the future. Best Regards Clara Horlon Digital Marketing Manager

Mr. V. W. Friends - 06/11/2018 AccorHotels certified review
« Good atmosphere and lovely hotel. »

I love to be on the beach here. Very friendly staff and helpful. Very beautiful flowers and trees around. So peaceful to walk and good rest nearby the beach. Excellent sea view room. We can see the sunset and tourist walk on the beach. The breakfast is very good quality and many different food. Excellent free shuttle transport to the big main shopping mall at Pa tong beach. I recommend to have slipper for putting and walk around the hotel. And open sea view door must be very easy for the older people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Veerasak W., Thank you for taking the time to tell us about your recent experience at the Novotel Phuket Kamala Beach. We strive for reviews such as yours and the team is thrilled to know their professional & friendly service had such an impact on your stay. Again, thank you very much for taking the time to write in, we are looking forward to welcoming you back soon Best regards Clara Horlon Digital Marketing Manager

W F. Couples - 04/11/2018 AccorHotels certified review
« Satisfied »

The hotel is located at the end of Kamala Beach which means it is not very conveniently located but it is quieter at this end of the beach. Kamala Beach itself is also unlike Patong or Karon which is over developed and it is relatively near to airport. The hotel staff genuinely wanted to please its guests. Without prompting, I got a surprise birthday greeting in the morning at the café, which was pleasant. On other occasions, they were also going out of their way to help us with transport and restaurant bookings. Kudos.

Our hotel has responded to the review
Our hotel has responded to the review

Dear W F., We are very grateful for the glowing report you took the time to write in regarding your recent stay at Novotel Phuket Kamala Beach. We really appreciate the kind words and your comment puts a huge smile to our faces, we are very proud and humbled to hear your great feedback, the team works hard at delivering a great experience for every guest and it appears we got it just right for you. We look forward to welcoming you back again soon Best Regards Clara Horlon Digital Marketing Manager

Felix Couples - 04/11/2018 AccorHotels certified review
« I got upgraded »

I had awesome room, was excellent. The views was insane, near beach and pool. But the food wasn't good enough, but 2 complimentaries drink was awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Felix, We are very grateful for the glowing report you took the time to write in regarding your recent stay with us. We are delighted to see that you enjoyed your stay with us and our great location on the beach. You are right about the Ocean view room they are fantastic and regularly sell out as they are one of our most popular rooms, the views at sunset and waking up to the ocean sounds does take some beating. We look forward to welcoming you back again in the future. Best regards Clara Horlon Digital Marketing Manager

Gregory B. Families - 01/11/2018 AccorHotels certified review
« Best beach view if you get a room with a beach view »

See booking.com

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gregory B., Thank you for taking the time to give us feedback from your recent stay at Novotel Phuket Kamala Beach. It is pleasing to read that the Ocean view room was the main highlight, it’s true they are great and the views are to die for. Thank you for letting us know about the broken bearings, we will review your comment with our Maintenance Director. We look forward to welcoming you back again soon Best Regards Clara Horlon Digital Marketing Manager

Don Couples - 31/10/2018 AccorHotels certified review
« Super view of Kalama Beach »

The hotel is located next to Kamala Beach. Its easy to access to the beach from the hotel. The breakfast is very delicious. The sunset is so nice and romantic. Plenty Smile from all of staff, their service so excellence !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Don, We would like to warmly thank you for your 5 star review, and such a beautiful comment following your recent stay with us. It is always a real pleasure to receive such positive feedback. It is an honor for us to read that you have been satisfied with everything, and it is with pleasure that we will share your compliments to our team. We can only hope we will have the pleasure to welcome you again very soon. Yours sincerely, Clara Horlon Digital Marketing Manager

Amornrat L. Families - 30/10/2018 AccorHotels certified review
« Good Memory »

We were really happy to spend every minute at the hotel. We enjoyed the fantastic ocean view from our room. This was our first time at Kamala beach too and of course we love it. We had a great time there. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amornrat L., We would like to warmly thank you for your 5 star review regarding your recent stay at Novotel Phuket Kamala Beach. We are most delighted to hear about your experience, and the memories that you bring back home. This is truly what a Novotel experience is about, and we are glad you were “really happy to spend every minute at the hotel”! We can only hope we will have the pleasure to welcome you again very soon. Yours sincerely, Clara Horlon Digital Marketing Manager

Annette D. Couples - 27/10/2018 AccorHotels certified review
« Relaxing and always »

Fantastic greeting when arrived to check in. The Staff are extremely friendly and make sure they look after you. We have been to the Novotel Phuket Kamala Beach every year since it opened and have never been disappointed. Highly recommended

Our hotel has responded to the review
Our hotel has responded to the review

Dear Annette D., Thank you so much for your lovely review. It is such a pleasure to read feedback from a loyal customer as you are and by still 'loving' us instilling a bit of pride that we still must be doing something right. So glad you had “a fantastic” stay, that's our aim, a place where you can feel comfortable and be well looked after. We can only hope we will have the pleasure to welcome you again very soon. Yours sincerely, Clara Horlon Digital Marketing Manager

Nm Couples - 25/10/2018 AccorHotels certified review
« relaxed »

friendly helpful staff, good atmosphere

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nm, Thank you for writing in and let us know about your experience during your recent stay at Novotel Phuket Kamala Beach. The staff here are our biggest assets and your kind comments on their “friendly service” are much appreciated and have been shared with them. We can only hope to have the pleasure of welcoming you back again soon Best regards Clara Horlon Digital Marketing Manager

Margaret A. S. Families - 21/10/2018 AccorHotels certified review
« Fantastic »

No complaints whatsoever, staff were very good and couldn’t be nicer

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret Ann S., We are very grateful for the glowing report you took the time to write in regarding your recent stay with us. We are delighted to hear about your “fantastic” stay at our hotel and that our attentive staff has provided you with excellent service. Thank you for choosing to stay with us and we do hope we have the opportunity to welcome you back in the near future. Best Regards Clara Horlon Digital Marketing Manager

Keng L. L. Families - 18/10/2018 AccorHotels certified review
« Another great vacation in Phuket »

Novotel Phuket Kamala is one of the great beach resort that I had stayed. The size of the resort is just nice in my opinion, not too big and not too crowded. And with the size, after staying for 2 nights, you start to meet familiar faces and making friends. Overall, it is a great experience having the vacation in Novotel Phuket Kamala. For a suggestion, I would like to suggest the resort to have a few more breakfast options. For example, instead of only buffet breakfast and in-room service breakfast, a light breakfast option by a coffee shop (cafe) with options of coffee and some pastries option. (on a second note, the pastry in the buffet breakfast is great)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keng Leong L., It was a delight to read your 5 star review regarding your recent stay at Novotel Phuket Kamala Beach. "Great vacation" is exactly what we strive to achieve with our guests and the team will be thrilled to know they have achieved this with you. We appreciate you sharing your suggestions about adding a light breakfast option, we will review your comment with our Director of Food and Beverage. We look forward to welcoming you back again soon Best Regards Clara Horlon Digital Marketing Manager

Tom C. Couples - 18/10/2018 AccorHotels certified review

It was great. The staff is awesome!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tom C, We would like to warmly thank you for your 5 star review regarding your recent stay at Novotel Phuket Kamala Beach. We are very pleased to read that you appreciated the amazing service from our staff and I agree with you the team deserve all the praise they get. We are looking forward to welcoming you back again soon With best regards, Clara Horlon Digital Marketing Manager

Patrick V. Families - 17/10/2018 AccorHotels certified review
« Nice place good service »

Very nice moment in family Beach so close and fun for all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrick v., Thank you so much for your lovely review. Creating an unforgettable moment for you and your family is certainly something we can feel very proud of. We are really looking forward to welcoming you back again in the future. Best Regards Clara Horlon Digital Marketing Manager

Couples - 15/10/2018 TripAdvisor review
« Relaxing at Kamala Beach »

Recently, my wife and I enjoyed a 5 night stay at the Novotel Kamala Beach. Great location at the quiet end of Kamala Beach. It is just a 20 minute stroll along the beach to town where there are great bars and restaurants. The hotel itself has excellent food and bars including a rooftop bar. We stayed in an Ocean View Suite (upgraded from an Ocean View Room) which in addition to the fantastic view had everything you could wish for.Hint: include breakfast when you book for the best buffet breaky going round.The pool and other facilities are excellent but the best feature is the incredible, friendly, helpful and professional staff.Thank you Mike and your amazing team for making this a memorable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MickSwany, Thank you for taking the time to share your detailed feedback on TripAdvisor. On behalf of Mike and all the staff here we are so glad you had “a memorable stay” with us here at Novotel Phuket Kamala Beach! We are thrilled that you had such a wonderful time at our hotel and we are looking very much forward to welcoming you back very soon. Best regards Clara Horlon Digital Marketing Manager

Arijit D. Families - 14/10/2018 AccorHotels certified review
« Very Good »

Overall it was a awesome experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arijit D., We are very grateful for the glowing report you took the time to write in regarding your recent stay with us. "Awesome experience" is exactly what we strive to achieve with our guests and the team will be thrilled to know they have achieved this with you. We look forward to welcoming you back again soon Best Regards Clara Horlon Digital Marketing Manager

M. H. W. Business - 12/10/2018 AccorHotels certified review
« Fantastic! Beautiful Hotel! Nice Smile! »

Fantastic! Beautiful Hotel! Nice Smile!

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. Hyong W., It was a delight to read your 5 star review regarding your recent stay at Novotel Phuket Kamala Beach. We really appreciate the kind words and your comment puts a huge smile to our faces, we are very proud and humbled to hear your great feedback, the team works hard at delivering a great experience for every guest and it appears we got it just right for you. We look forward to welcoming you back again soon Best Regards Clara Horlon Digital Marketing Manager

S. Solo - 12/10/2018 AccorHotels certified review

The villa is near the beach, I can see the ocean in my room, and I like the jaccuzi in the balcony, I can enjoy it and hear the sound of the sea wave. The staffs in this hotel are very nice. I felt comfortable here. The restaurant in the hotel has many kind of Thai foods, and the foods are very delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., We would like to warmly thank you for your 5 star review regarding your recent stay at Novotel Phuket Kamala Beach. We really appreciate the kind words and your comment puts a huge smile to our faces, we are very proud and humbled to hear your great feedback, the team works hard at delivering a great experience for every guest and it appears we got it just right for you. We look forward to welcoming you back again soon Best Regards Clara Horlon Digital Marketing Manager

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