Hotel - Novotel Phuket Kamala Beach
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Novotel Hotel

Novotel Phuket Kamala Beach Hotel

118/16 Moo 3  Tambon Kamala, Amphur Kathu 
83150  PHUKET
THAILAND

1,415 reviews
TripAdvisor Rating Based on 1,415 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air Conditioning
  • PHUKET INTL AIRPORT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Paying)
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Water skiing (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Boules/petanque (Paying, Nearby)
    • Croquet
    • Horse riding (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 166 rooms
  • 100% non-smoking hotel
  • 24 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

Our guest reviews for Novotel Phuket Kamala Beach

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,415 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 18/05/2017
« Three night Mothers Day experience »

It was all very nice. We also stayed here 3 years ago when it was near new. It still has its charm but maintenance has let it slide from what it was. We stayed in the 1 bedroom villa. I am not sure it should be called a villa as it is not large and the only difference from other rooms is that it has a roof-top 'private' pool. We loved the pool which gave a great view of the beach. Thais don't seem to celebrate Mothers Day, but my wife was very happy!

Our hotel has responded to the review
Our hotel has responded to the review

Dear teedub257, Thank you for taking the time to give us such a detailed feedback from your recent stay at Novotel Phuket Kamala Beach. We are so glad you enjoyed your stay with us, and that we lived up to your experience from your previous stay. Thank you for mentioning some areas that we fell short on, and please note that the hotel will be undergoing exterior maintenance as soon as we move out of high season, we have had a fairly unforgiving wet season and haven not been able to get to areas we would have liked to and we have a regular room and facilities checks and the team is continually fixing, repair and replacing items across the hotel Thank you for your loyalty, and we hope to see you back among us very soon Best regards Clara Horlon Digital Marketing Manager

TripAdvisor review
Friends getaway - 01/05/2017
« Nice hotel next to the beach »

The hotel is located next to the beach of which the beach is quiet and good for relax. The hotel is far from Phuket airport about 30-40 minutes by driving. I am very impressed of the service of the staffs of this hotel. Management is well done!

Our hotel has responded to the review
Our hotel has responded to the review

Dear jsaleesung, Thank you for writing in, always great to get a 5 Star review, and we thank you for that and taking the time to tell us about your stay. We are delighted to know that you greatly enjoyed our prime location, we must agree we’re very lucky to be on the quiet side of the island. away from the hustle of other beaches. By saying that you were “impressed of the service” you could not make us happier ! We are extremely grateful for your kind words, and you can be assured that I will pass on this feedback to all staff here, they will be thrilled to receive such great praise. Please let me know next time you are back, I'd love to personally meet up with you and introduce myself, I can be reached on h7235-sl5@accor.com We sincerely hope we can welcome you back again in the not too distant future. Best regards Clara Horlon Digital Marketing Manager

TripAdvisor review
Family - 23/04/2017
« Worst Novotel I have stayed »

There is a construction beside the hotel. The construction noise starting at 07:00 am in the morning. 80 % of the rooms looking at the construction site. If you're lucky you can get a room with ocean view. Nice restaurant and pool area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 100kubilayy, Thank you for taking the time to give us feedback from your recent stay at Novotel Phuket Kamala Beach. Reading your review, we’re very disappointed to see that you had an average experience with us. You are quite correct, our neighbours have started construction on their land which is visible from our superior rooms, however the main common areas of the hotel where you will be enjoying the pool, the beach and the food and beverage outlets, as well as ocean view rooms are unaffected by the views of the site. Please note that we are closely working with the owner to minimize the impact on our guests, we are just sorry it impacted you stay. We really hope you will give us the opportunity to change this perception, and if you would like to return don’t hesitate to contact me directly on h7235-sl5@accor.com so that we can ensure you have a beautiful Ocean view room. Kind regards, Clara Horlon Digital Marketing Manager

TripAdvisor review
Couples - 17/04/2017
« Great location, great beach! »

After TONS of research about where to stay in Phuket we chose this property for its location, and I'm very glad we did. It's on one of the few beaches in Phuket that is pristinely clean, isn't subject to low tides that expose rocks, and is not too isolated/far from the popular day trip jump-off points. Staying in a lovely room that is steps away from a gorgeous beach made all the difference in our vacation, and there are a few local restaurants just a short walk down the beach that we enjoyed. Also the Thai buffet night at the hotel restaurant was special and very delicious, and I'd like to commend Mr. Lee and his team for the excellent service they provided in assisting us with our luggage and taxi arrangements.

Our hotel has responded to the review
Our hotel has responded to the review

Dear T347CNmaryh, Thank you very much for your kind words regarding your recent stay with us at Novotel Phuket Kamala Beach. We love reading that you really enjoy our peaceful location at the end of Kamala Beach; it’s becoming harder and harder to find on this island. You’re absolutely right about the location, stepping out from your room and a few steps later right on to the beach is certainly amazing, we are very lucky to have such great facilities. It is always much appreciated when our guest mention our staff by name. Rest assured that we’ll share your comment with our team and especially Khun Lee, who will be very touched by your kind words. During your next stay, do not hesitate to contact me, I would be delighted to meet you personally, here is my email address: h7235-sl5@accor.com We can’t wait for your return, and thank you once again for your review ! Best Regards Clara Horlon Digital Marketing Manager

TripAdvisor review
Couples - 07/04/2017
« A great stay »

We celebrated our anniversary there. We stayed 5D4N at their jacuzzi villa with a perfect view of the blue sea and easy direct access to the beach. Breakfast was great and wifi signal was strong throughout the hotel compound. Staffs were friendly and warm too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GuanLengLim2017, Thank you (again) for taking the time to write in and share your experience with us. From all of us here congratulations on your anniversary, so happy you chose Novotel Phuket Kamala Beach for your stay and we’re very pleased we could make it a memorable one. The team will be thrilled to know that the breakfast, facilities and location were all enjoyed but above all, the staffs service made your stay an excellent one, it was our pleasure to make sure your time with us was enjoyed and thank you for mentioning this to us. Please let me know next time you are back, I'd love to personally meet up with you and introduce myself, I can be reached on h7235-sl5@accor.com We look forward to welcoming you back again soon Best Regards Clara Horlon Digital Marketing Manager

TripAdvisor review
Family - 03/04/2017
« Nice location, good food and service, average facilities and looks. »

I and my friend stayed with our families (4 adults and 4 children) at Novotel Phuket Kamala beach during the last week of March, 2017. We stayed in an Ocean suite, with a view of the sea. We had done a quite extensive search on the internet and had a good idea of what to expect. True to our expectation, the hotel is sweetly located by a nice and pleasant beach and a short walk away from the local village. The hotel serves a very good, multi-cuisine buffet breakfast. The food we had in the restaurant during lunch and dinner was also very good, though a bit pricey. The bar on the rooftop is good and has a lovely view of the sea. Rain played spoilsport on all the evenings we stayed there. The hotel architecture is functional and the common spaces resemble a dormitory more than a four star hotel. The balconies are unimaginatively designed and built even though the view was good. The bathroom doors can not be locked from inside or outside! The hotel room and the bed was good, as expected. The hotel staff was polite and helpful, except for the woman who did the housekeeping. She was unnecessarily rude in both her manner and language. Positives of the hotel are nice location, good service and good food. Downsides are average aesthetics and a small swimming pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vishal_traveller Thank you for taking the time to write into TripAdvisor following your recent experience with us. We are pleased to know that there were many highlights during your stay, our location being right on the beach and the multi-cuisine buffet at the breakfast; we put a lot of energy into making sure the selection and variety at breakfast is good, it is nice to share your feedback with the team thank you. However we’re surprised about your comment on our housekeeping staff. We would appreciate if you could share more about your interaction, I can be reached on h7235-sl5@accor.com Again, thank you very much for writing in; we look forward to welcome you back soon. Best regards Clara Horlon Digital Marketing Manager

TripAdvisor review
Couples - 01/04/2017
« Great resort »

Luxury beachfront resort, with great food, a swim-up bar in the pool with a view to the ocean and lots of massage options in the day spa. Good staff, a great room with a balcony and a rooftop bar. Thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nigel F, Thank you for taking the time to write into TripAdvisor following your recent stay at Novotel Phuket Kamala Beach. The team will be pleased to know that there were many experiences you had during your stay to take home and share with friends including your spa treatment and our swim up pool bar with amazing views out to the Andaman Sea. Please let me know next time you are back, I'd love to personally meet up with you and introduce myself, I can be reached on h7235-sl5@accor.com Again, thank you very much Nigel F for writing in; we hope to see you soon ! Kind regards, Clara Horlon Digital Marketing Manager

TripAdvisor review
Joao V Solo travel - 16/03/2017
« memorable! »

Excellent modern hotel, very friendly staff and perfect location!food very nice and affordable, breakfast with plenty of chioce. Hotel very very quiet area, beach just a few steps away from the pool, just perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joao V, Thank you very much for such an amazing review you took the time to write on TripAdvisor. We always endeavor to do our best to make sure our guests have the best experience while staying with us and it is a great reward to read that your stay with us was “memorable”. Please, rest assured that I will share your comments with the entire team, your kinds words are really encouragement for all of us. During your next stay, do not hesitate to contact me, I would be delighted to meet you personally, here is my email address: h7235-sl5@accor.com We hope to have the pleasure of seeing you again soon for your next stay in Phuket. Best regards Clara Horlon Digital Marketing Manager

TripAdvisor review
Friends getaway - 24/02/2017
« 10 days stay for holidays »

very friendly and attentive staff, nice room, very clean with small balcony. Very comfortable bed value for money is very convincing the only really negative point: there's a huge building site just next to the Novotel. It's not looking that nice and for the coming months I imagine that noice and dust will make the situation even worse...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juerg W, Thank you for a great review we really appreciate you taking the time to write in to share your experience. I will definitely be passing on the feedback to the team, thank you for sharing this, we love rewarding the staff that go above and beyond and get mentioned in guest reviews. We can only apologize for the disappointment you had with the view of the construction site. We understand how frustrating this might have been, but please be assured that we are continually working with the owners next door to ensure minimal impact on our guests. Also please note that our ocean views rooms are unaffected by the construction site, as well as the main common areas of the hotel. During your next stay, do not hesitate to contact me, I would be delighted to meet you personally, here is my email address: h7235-sl5@accor.com Kind regards, Clara Horlon Digital Marketing Manager

TripAdvisor review
Friends getaway - 21/02/2017
« Good service »

It was a great hotel to relax yourself,breakfast is good .only disappointment is the dinner. Our pork chop are overcook , the panfried fish is covered with salt which make it so salty. As for room amenities, it would be great to have sandals. I look forward for my next stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear raymondlipminn We would like to warmly thank you for your 5 star review, and such a great comment. We’re very pleased to know that you enjoyed your experience with us and that you appreciated our superb breakfast. Please rest assured that we took careful note of the inconvenience you had with your dinner, I’ll personally follow these up with our Director of Food and Beverage, thanks again for raising it to us. Please let me know next time you are back, I'd love to personally meet up with you and introduce myself, I can be reached on h7235-sl5@accor.com It would be an immense pleasure to welcome you again at the hotel to share another exceptional experience. Best regards Clara Horlon Digital Marketing Manager

TripAdvisor review
Couples - 06/01/2017
« Exciting »

This hotel is over my expectation! Nice view , nice beach, beautiful sunset. Recommend ocean view room. Bed quality is excellent . Breakfast buffe is many choices. We had very relaxed holiday with Novotel kamala beach.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ryo2017, We sincerely thank you for that 5 star review and for taking the time to share your experience with us on TripAdvisor. What a pleasure reading that the hotel went beyond your expectations, we are more than proud to read you enjoyed your stay with us We can only hope we will have the pleasure to welcome you back very soon, please contact me on h7235-sl5@accor.com if you wish to return. Kind regards, Clara Horlon Digital Marketing Manager

TripAdvisor review
ball_bk Couples - 08/12/2016
« I love this place. »

I have a very good experience with Novotel Phuket Kamala Beach hotel. They have a very good service with nice, helpful and friendly staffs. Sure, I will come back to the hotel again for my next visit to Phuket. Thanks,

Our hotel has responded to the review
Our hotel has responded to the review

Dear ball_bk Thank you so much for the great review. We are very pleased you could come down from Bangkok and enjoyed your stay with us, please let me know when you are coming down next, it would be great to meet you, I can be reached on h7235-rd@accor.com All the best Jon Cannon Executive Assistant Manager

TripAdvisor review
Family - 05/12/2016
« Great Hotel. Great location. Great staff »

We have stayed at this Hotel many times. We have enjoyed every stay. Located right on the beach, with beautiful views. The staff are all lovely and more than happy to help with any requests. We will definitely return to this Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear taniar645 Its great to see you keep coming back and thank you for your review. Please let me know next time you are back, I'd love to meet up with you and introduce myself, I can be reached on h7235-rd@accor.com Warm Regards Jon Cannon Executive Assistant Manager

TripAdvisor review
Couples - 23/11/2016
« A pleasant stay »

We spent a long WE at the wonderful Kamala beach Novotel resort. Price value is good and the service is excellent whenever they can arrange for you. We recommend this place, you pay the price of what you get.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jaybee149 Thank you for taking the time to write in and share your experience with the readers, we are so pleased you enjoyed your stay with us. We look forward to welcoming you back again soon Warm Regards Jon Cannon Executive Assistant Manager

TripAdvisor review
Selva1964 Couples - 17/10/2016
« Great Beach Hotel At Phuket »

Great beach hotel at Kamala Beach Phuket. The hotel is great, good customer service.There is direct access to the beach. If you like isolated hotel with beach, you would like this hotel. Far from Patong, you need transport. No restaurant nearby, you need to depend on hotel food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Selva1964 Thank you for writing in, always great to get a 5 Star review, and we thank you for that and taking the time to tell us about your stay. For those doing their research on Kamala and its surrounds, we are only a 10 minute stroll down the beach to Kamala Village where you will find a abundance of restaurants and little shops, and we also provide 3 shuttles a day into Patong at 12, 3, and 8 pm, for our in house guests. We look forward to welcoming you back again in the future. Warm Regards Jon Cannon Executive Assistant Manager

TripAdvisor review
Sucipto S Family - 07/09/2016
« Hotel with secluded beach »

Was there during the school holiday with extended family, we were upgraded to the ocean view room......thanks to Accor memberships. .......the view was fantastic, the beach.....felt like private as the hotel located at the end of the shoreline...... Choose for ocean view room.......

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sucipto S Thank you so much for your great review, as a Le Club Member it gives us great satisfaction to know you enjoyed all the benefits you get when you book direct through Accor Hotels as a Le Club Member. The views from your room are fantastic overlooking Kamala Beach, so glad you enjoyed them with your family. We look forward to welcoming you back again again soon, and thank you for your loyalty Kind Regards Jon Cannon Executive Assistant Manager

TripAdvisor review
Family - 27/08/2016
« Nice beach »

Quiter location. Nice long beach. Not at all commercialised which is great. Helpful and friendly staff. Free shutter bus to Pathong was useful but need to be more regular for the return journey. Good food. Plenty of selection at breakfast. Enjoyed our stay there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear glyn_willz Thank you for taking the time to write into TripAdvisor following your stay with us. It is nice to read our facilities including location and the selection at breakfast were enjoyed; we spend a lot of time making sure there is enough choice at breakfast and it is nice to share this with the team. Again, thank you very much for writing in; we hope to see you in paradise again soon! Kind regards, Tim Sargeant Events & Marketing Manager.

TripAdvisor review
Couples - 05/08/2016
« Great beach hotel »

When booking a hotel from the Accor group you always know what to expect and this was also the case with this hotel. The staff was very polite and helpful at all times, restaurant service was extremely professional and well-trained. The rooms are clean and have everything you need, beds are comfy, make sure to book a seaview-room, the views are spectacular! The pool is clean and has a very nice layout, there are a lot of toys and sports stuff you can rent if you feel like it. The hotel does its best to keep the beach in front of the hotel clean, which is not always easy since tides take in some trash at times, so be aware when walking along the beach at night. While some people might complain about the location at the very end of Kamala beach, we absolutely loved it! Patong Beach is pure horror for us, so we were absolutely satisfied with the quiet and relaxing atmosphere at the resort. The restaurant serves nice food, the different buffets, as well as the breakfast buffet, are not to be missed, but one should keep in mind that prices are a little above average especially when it comes to drinks. If you feel like it, you can also walk along the beach for a good 10-15 minutes to reach a couple of other nice restaurants for a change. In conclusion, I would always return to this hotel. It is well-kept, management and staff are super-professional, it's clean and stylish and basically a very nice place to relax for a few days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trip Advisor Member, Thank you for taking the time to write into TripAdvisor following your recent experience, it is nice to read that your time with us was enjoyed and that we lived up to expectations being part of the AccorHotels group, this is great to read, thank you very much. I have passed on your feedback to our team in regards to their wonderful service and that our location was a major highlight being away from the madness of other parts of the island; yes, we love it here too! Again, thank you very much for writing in, we are looking forward to your next visit to paradise. Kind regards, Tim Sargeant Events & Marketing Manager.

TripAdvisor review
Family - 29/07/2016
« Hotel just on the north end of Kamala beach »

Hotel location is excellent for swimming and relaxing - just on the far north of Kamala beach. There is no crowds of people as in the centre of beach. The sand on a beach is pleasant, on the right side there are rocks and stones. The pool is rather small but water was clean and rather cool, the sea view is perfect from the pool. The free transfer to Patong three times a day is valuable service, but don't forget to register yourself in advance. I can also recommend the "Lillo Island" restaurant 10-minutes’ walk to the south, where we had a dinner almost every evening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AlexandrSk Thank you for taking the time to write into TripAdvisor following your recent experience, it is nice to know our location was excellent for swimming and relaxing and our quiet beach away from the madness was a highlight; yes we are very lucky here being located here with amazing access and views of the Kamala Bay, thank you for mentioning this to us. Again, thank you very much for writing in, we are looking forward to seeing you here again soon. Kind regards, Tim Sargeant Events & Marketing Manager.

TripAdvisor review
Family - 27/07/2016
« Great hotel in good location »

Beautiful rooms and well maintained hotel; very friendly staff and great breakfast. Good quiet location at the end of the beach/bay but close enough to the action. Can walk to nearby local restaurants on the beach and town (Kamala) in 15 min along the beach. Kamala is a small town so if you prefer more action, Karon etc would prob be better option.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simone_Mulder Thank you for taking the time to write into TripAdvisor, it was a real pleasure to share your positive feedback with the team today and to know that your stay was a great experience with the hotels location and breakfast selection being highlights; yes we are very lucky to be located so close to the beach, its always nice to hear this is enjoyed. Again, thank you very much for writing in, we are looking forward to your next visit to paradise. Kind regards, Tim Sargeant Events & Marketing Manager.

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