Hotel - Novotel Tangerang
Novotel Hotel Novotel Hotel

Novotel Tangerang Hotel

4.5/5 688 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Outdoor playground for children
  • Clay tennis court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hrs
    • Opening hours : Week-end 24 Hrs

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in-design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 266 rooms
  • 170 non-smoking rooms
  • Extra bed in room for child
  • Baby bed
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,228 reviews

Our guest reviews for Novotel Tangerang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 688 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Vivaldi A. W. Families - 19/03/2019 AccorHotels certified review
« Amazing Stay at Novotel Tangerang »

It was an amazing stay..we booked Executive Suite Room and had access to Executive Lounge..nice and comfortable lounge..and children also had fun at swimming pool because hotel had a swimming pool for kids. But note for swimming pool facility is they didn't have shower room..shower are in outdoor area..maybe for next shower can be provided in indoor area (shower room and changing room) Overall it was such a fun and amazing stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear VIVALDI A W., Warmest Greetings from Novotel Tangerang We highly appreciate your comments regarding your stay at the Novotel Tangerang. Thank you very much for your positive feedback. It is our pleasure to always serve you with the best service. I will share your comments with our team and I am sure that this feedback will serve as an encouragement for our staff, as we strive to continuously improve the quality of our services. We are very pleased to know that you had a comfortable stay experience with us, and we hope that your next visit will be as pleasant. Always feel welcome at Novotel Tangerang. Sincerely, Windiarto General Manager

Selin D. Business - 19/03/2019 AccorHotels certified review
« Perfect »

Your staffs are vere professional , polite, helpful and cheerful. I loved the breakfast as a vegetarian <3

Our hotel has responded to the review
Our hotel has responded to the review

Dear SELIN d., Greetings from Novotel Tangerang! It is really a pleasure serving your during your stay. We really appreciate you taking the time to share your feedback with us.I will be sure to share your comments with our team, which I believe will serve as an encouragement for them. I am very pleased to know that you enjoyed your stay and had a pleasant experience with us. We hope that we will be seeing you again very soon. Always feel welcome at Novotel Tangerang! Sincerely, Windiarto General Manager

Indra Families - 19/03/2019 AccorHotels certified review
« hope you remember »

always happy when we stay @novotel tgr.... every at least twice a year we stay regularly @novotel A little bit dissapointment was you forgot to congratulate me coz that sunday was my birthday... it's okay but i remember last year you surprised me with a little selebration....but this this year, not happen again.. it's okay really.. besides that, staying in novotel is quite experience....we always had a good time...everything is good even a security staff.... very helpful...the food is marvelous...two thumbs up

Our hotel has responded to the review
Our hotel has responded to the review

Dear GATOT INDRA L., Warmest Greetings from Novotel Tangerang! Thank you so much for taking the time to share your feedback with us. It is always a pleasure serving you during your stay at our Hotel. I am very disappointed to hear about your birthday celebration. I will share your comments with our team. I am sure that this feedback will serve as an encouragement for them to continuously improve the quality of our services. Thank you once again for staying and sharing your experience with us, and we hope that you will enjoy the experience that many of our guests have grown fond of on your next visit. Sincerely, Windiarto General Manager

Bolaji Business - 19/03/2019 AccorHotels certified review
« Pleasant »

Great. I liked the fact it is close to a shopping mall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear OLADAYO A., Warmest Greetings from Novotel Tangerang! Thank you for staying and sharing your recent experience with us. We really appreciate that. We are very glad that you were happy with the service and facilities provided by our hotel. We are looking forward to your next visit. Always feel welcome at Novotel Tangerang! Sincerely, Windiarto General Manager

Erlangga Families - 16/03/2019 AccorHotels certified review
« I quite enjoyed staying at novotel hotel tangerang and impressed by the hospitality »

It is an accuracy that the worker needs to improve. For example when i asked the room service a bowl, he brought me a plate instead. Worker need to improve their speed of service relate to provide trolly to bring guests’ stuff as well. But other than that, all was good and quite satisfying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERLANGGA DWINANDA M., Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. It is always a pleasure to receive constructive feedback from our valued guests. I am very disappointed to learn about the inaccuracy of our team that have inconvenienced you in any way. For that, please accept my most sincere apologies.I am sure that this feedback will serve as an encouragement for them to continuously improve the quality of our services. We hope that you will give us another chance to turn your experience around on your next visit. Sincerely, Windiarto General Manager

Ty T. Business - 16/03/2019 AccorHotels certified review
« Value for money »

Polite staff, good location next to mall

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ting Yong T., Warmest Greetings from Novotel Tangerang! Thank you so much for staying and sharing your experience with us. We are very happy to receive feedback from our guest because it is very valuable for us. We use it as the monitor to control the quality of our service continuously. At Novotel, we are dedicated to provide an exceptional guest experience along with a clean and comfortable facilities. Therefore, we are very happy to hear that you had a wonderful experience during your stay at our establishment. I believe this feedback will serve as an encouragement for all staff member to keep on providing the best service for all guest. Thank you once again for sharing your pleasant experience. We are looking forward to welcoming you back in the near future. Regards, Windiarto General Manager

Anonymous Business - 14/03/2019 AccorHotels certified review
« Good »

Clean and good facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shintia P., Warmest Greetings from Novotel Tangerang! Thank you so much for staying and sharing your experience with us. We are very happy to receive feedback from our guest because it is very valuable for us. We use it as the monitor to control the quality of our service continuously. At Novotel, we are dedicated to provide and exceptional guest experience along with a clean and comfortable facilities. Therefore, we are very happy to hear that you had such a wonderful experience during your stay at our establishment. I believe this feedback will serve as an encouragement for all staff member to keep on providing the best service for all guest. Thank you once again for sharing your pleasant experience. We are looking forward to welcome you back in the near future. Regards, Windiarto General Manager

Anonymous Business - 13/03/2019 AccorHotels certified review
« Nice location, nice restaurant, room too dim to work »

It was very pleasant. People are really friendly and welcoming. I love the breakfast spread and the dinner quality. One concern for me is the room is too dim and the chair too low to work comfortably, because I’m going there for work. It may not be a concern for tourists or other Travelers. Overall, pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HARTONO H., Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. Thank you very much for your constructive feedback. It is our pleasure to always serve you with the best service. I will share your comments with our team and I am sure that this feedback will serve as an encouragement for our staff to continuously improve the quality of our services. We hope that your next visit will be as pleasant. We look forward to welcoming you back in the near future. Sincerely, Windiarto General Manager

Lina Business - 12/03/2019 AccorHotels certified review
« great staff that make a good experience even better »

I stay in the hotel often, but every time I come back, I receive a warm welcome. I had a cute elephant shaped towel waiting for me in my room as I had before, the staff remember my name and are always smiling. I was also very happy with the room service - the food is tasty and the service is fast and again, even the staff serving food are friendly. The only thing that could improve more is the gym, as there is not enough treadmills (one was broken, one was not sturdy enough and was hard to run on, so there was only one left to use).

Our hotel has responded to the review
Our hotel has responded to the review

Dear LINA E., Warmest Greetings from Novotel Tangerang! Thank you very much for your positive feedback. It is our pleasure to always serve you with the best service. I will share your comments with our team and I am sure that this feedback will serve as an encouragement for our staff, as we strive to continuously improve the quality of our services. We are very happy to know that you had a comfortable and memorable stay experience with us, and we hope that your next visit will be as pleasant. Sincerely, Windiarto General Manager

Oscar T. Friends - 11/03/2019 AccorHotels certified review
« good »

no comment

Our hotel has responded to the review
Our hotel has responded to the review

Dear BOON WAY T., Greetings from Novotel Tangerang! Thank you very much for your positive feedback. It is our pleasure to always serve you with the best service. We hope that you will enjoy another pleasant experience with us on your next visit. We look forward to welcoming you back in the near future. Sincerely, Windiarto General Manager

Thesis B. Couples - 10/03/2019 AccorHotels certified review
« Strategic hotel location with an affordable price »

Check-in was quick and parking space was easy to get it as there are many security personnel that will guide you to find a parking space. Room was upgraded when I checked-in but once I was in the room I was hesitant that the executive room is really a real one as it has different featured compared to other executive room in other Novotel hotel. Breakfast was really great as there were many varieties of Indonesian and Western food and it taste very delicious. All-in-all it was a really pleasant experience staying in Novotel Tangerang.

Our hotel has responded to the review
Our hotel has responded to the review

Dear THESIS B., Warmest Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. Thank you very much for your positive feedback. It is our pleasure to always serve you with the best service. We are very glad to know that you had a pleasant experience with us, and we hope that your next visit will be as pleasant. Always feel welcome at Novotel Tangerang. Sincerely, Windiarto General Manager

Elgin L. Business - 09/03/2019 AccorHotels certified review
« Welcoming Stay »

Great Staffs Great Rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELGIN KAH JIN L., Warmest Greetings from Novotel Tangerang! Thank you very much for sharing your experience with us. We are very happy to know that you had a pleasant experience during your stay with us. We really hope that you will enjoy another pleasant experience with us on your next visit. Sincerely, Windiarto General Manager

Nik Families - 09/03/2019 AccorHotels certified review
« Pleasant »

Pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear N., Warmest Greetings from Novotel Tangerang! It is always a pleasure to receive positive feedback from our guests. We really appreciate your feedback. We hope that you will enjoy the experience that many of our guests have grown fond of on your next visit. Always feel welcome at Novotel Tangerang. Sincerely, Windiarto General Manager

Manodj S. Business - 06/03/2019 AccorHotels certified review
« Great service from all staff »

Felt coming home as all the people personalized their services in my requirements. High service level and always ready to help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MANODJ S., Warmest Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. It is always a pleasure to receive positive feedback from our valued guests. So glad to know that you feel at home during your stay and appreciate the personalized service provided by our team. We hope that you will enjoy another amazing experience with us on your next visit. Sincerely, Windiarto General Manager

Krishnamurthi B. Families - 05/03/2019 AccorHotels certified review
« Very happy experience. »

We were really moved by the love and care of your staff..Thank You all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KRISHNAMURTHI B., Warmest Greetings from Novotel Tangerang! Thank you very much for thinking so highly of our team. We really appreciate your feedback. I will be sure to share your comments with our team and I am sure that this feedback will serve as an encouragement for them to continuously improve the quality of our services. We are very pleased to know that you had a comfortable and memorable stay experience with us, and we hope that your next visit will be as pleasant. We look forward to welcoming you back in the near future. Sincerely, Windiarto General Manager

Willy M. Families - 05/03/2019 AccorHotels certified review
« exhilarate »

Nice room, clean as you can see it, nice springbed also lazy chair and the important thing is my family really enjoy it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WILLY M., Warmest Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. Thank you very much for your positive feedback. We are very happy to be able to provide you with an exceptional service during your stay at our establishment. We hope that your next visit will be as pleasant. We look forward to welcoming you back in the near future. Sincerely, Windiarto General Manager

Roni B. P. Families - 04/03/2019 AccorHotels certified review
« Family-friendly »

Nice place

Our hotel has responded to the review
Our hotel has responded to the review

Dear RONI B., Warmest Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. Thank you very much for your positive feedback. It is our pleasure to always serve you with the best service. I will share your comments with our team and I am sure that this feedback will serve as an encouragement for our staff to continuously improve the quality of our service. We are very pleased to know that you had a comfortable and memorable stay experience with us, and we hope that your next visit will be as pleasant. Sincerely, Windiarto General Manager

Dwi K. Business - 04/03/2019 AccorHotels certified review
« Friendly Staff and comfortable room »

Ive been staying in Novotel Tangcity for many times and everytime I checked in to my room, i always find a cute towel art made by awesome housekeeping staff .. i wish i could remember all the names except one : Nana ... it always made me smile everytime i entered the room. FO staff are so amazing, they always available when i needed certain inquiries, and again i wish i could put all the names down here.. but i cant remember their names.. Sifie is one of them .. she and Dimas had created a beautiful birthday cake for me and a kung fu boy birthday card was layed on my room table when i checked in .. its really remarkable and i will never forget that. The night auditor ( cant recall his name ) is amazing too .. Thank you for the good service and keep it up guys !! You are all deserve a big trophy .. a strong team really bring the best hospitality you can offered to the guests in house .. Regards and warm hugs from Abu Dhabi Dwi K.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DWI K., Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. Thank you very much for sharing your amazing experience with us. It is our pleasure to always serve you with the best service. I will share your comments with our team and I am sure that this feedback will serve as an encouragement for our team. We are very pleased to know that you had a comfortable and memorable stay experience with us, and we hope that your next visit will be as pleasant. Sincerely, Windiarto General Manager

Sandy W. Couples - 03/03/2019 AccorHotels certified review
« Good place »

Is amazing place..im will come back next time

Our hotel has responded to the review
Our hotel has responded to the review

Dear SANDY W., Warmest Greetings from Novotel Tangerang! Thank you very much for taking the time to share your recent experience with us. We really appreciate your feedback. We are very pleased to know that you had an amazing stay and enjoy your time here with us. We really hope that you will come back soon and enjoy another amazing experience with us. We look forward to welcoming you back in the near future. Always feel welcome at Novotel Tangerang! Sincerely, Windiarto General Manager

Anonymous Business - 01/03/2019 AccorHotels certified review
« Good stay, friendly staff »

The staffs are friendly and helpful. It's a comfortable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SOH HSIN YEE, Warmest Greetings from Novotel Tangerang! Thank you very much for your positive feedback. It is our pleasure to always serve you with the best service. I will share your comments with our team and I am sure that this feedback will serve as an encouragement for our staff. We are very pleased to know that you had a pleasant experience with us, and we hope that your next visit will be as pleasant. Sincerely, Windiarto General Manager

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