Hotel - Novotel Tangerang
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Novotel Hotel

Novotel Tangerang Hotel

Tangcity superblock  Jl. jend sudirman no. 1 
15117  TANGERANG
INDONESIA

497 reviews
TripAdvisor Rating Based on 497 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor playground for children
  • Air Conditioning
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Outdoor playground for children
  • Golf  (Nearby)
  • Clay tennis court  (Nearby)
  • Basketball facilities  (Nearby)

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Opening hours : Week 24 Hrs
    • Opening hours : Week-end 24 Hrs

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in-design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 266 rooms
  • 170 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,913 reviews

Our guest reviews for Novotel Tangerang

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 497 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Ishani B. Business - 20/09/2017

The only problem I face each time is staying in the dull lighted rooms...there should be more lights in the rooms as the white lights make the rooms too dull and sometimes its irritating the eyes. Should also have some yellow ceiling lights fixed

AccorHotels certified review
Sudjana Families - 18/09/2017
« The Best Hotel in Tangerang »

i like this hotel, very good location, friendly staffs, delicious food and good prices, there are also beautiful swimming pool.

AccorHotels certified review
Christopher V. N. Solo - 18/09/2017
« Beautiful Hotel and near to Soekarno-Hatta Internatinal Airport »

A Very Nice Hotel.Very Nice And Cordial and friendly staff. There should be more variety of food for Breakfast at PL.and more so for the Lunch and Dinner Buffets.Both at PL

AccorHotels certified review
Susanto S. Friends - 18/09/2017
« Nice short stay »

Requested an early check in at 10am. it was accommodated without problem, waited only 5 minutes for the room upon check in which I think is reasonable. Front desk staff was friendly and took the time to highlight all my perks as platinum le-club. Room upgraded to premier floor which is very much appreciated Room a little on the small side but functional, lack of place to put your stuff on, desk and side bed table are all very tiny. Bathroom is far from luxurious but again functional. Had breakfast in the lounge, variety was limited, service could be more pro-active and vary from staff to staff A little glitch with house-keeping. I rang them at 11pm before I went out asking for my room to be cleaned immediately as I was gonna be out only for a while, they said yes. Back to the room 1 hour later only to see the cleaning lady dragging her trolley toward my room. I mentioned to her that I have requested my room to be cleaned an hour ago, her replied was she just got the message. But the cleaning lady was very apologetic although in my opinion this not at all the fault of hers. When I told her just to change my towel and replenish the toilet paper, she insisted that she quickly clean the whole room, I really appreciate her effort to make things right. I just disappointed with the lady in the house keeping dept who received my call but failed to convey the message to the cleaning lady. I did ring them back but she failed to give me any reasonable explanation. Overall acceptable as a novotel but nothing to make it more special than the rest

AccorHotels certified review
Robina A. J. Business - 17/09/2017
« Awesome! »

Trur to its promise of providing premium service.

AccorHotels certified review
Grace Families - 14/09/2017
« Nice weekend Gateaway »

Overall, we satisfy during short stay in Novotel, especially the friendliness of the staff. Superb! It could be an alternative for a short weekend Gateaway for Jakarta citiizen like us.

AccorHotels certified review
Patty Business - 14/09/2017

The staff are friendly and the services are amazing. Keep up the good work.

AccorHotels certified review
Anonymous Business - 14/09/2017

Very bad experience. Staff do not speak proper English, extremely slow elevator, noisy room.

AccorHotels certified review
Wenas W. Business - 11/09/2017
« Very Satisfy with the Service & the Food »

From the Front Office and The All Day Dinning, the crew is Amazing. Also dinner and breakfast is awesome and tasty

AccorHotels certified review
Dong N. Solo - 11/09/2017
« Good »

Good

TripAdvisor review
Business - 11/09/2017
« Awesome Staff & Foods »

Staff from Front Office and All Day Dinning Area was awesome. Our Breakfast experience very satisfying, and also the Dinner experience. They also fulfilled our request upon booking. Too bad the Quality of the room interior is bad, and no shower door making wet everywhere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Wena, Thank you for taking the time to share your experience with us at Novotel Tangerang. Love to know that you happy with our food and service from our team. We also feel disappointed to read your experience about room interior that did not meet your expectations. Please accept out sincerest apologies. Your valuable feedback has been shared with our team to improve our quality of services. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Windiarto General Manager

TripAdvisor review
Solo travel - 10/09/2017
« Best Hotel in Tangerang »

From the airport to the hotel about 45 minutes if there is no traffic jam. The staff is very friendly and the service is good and the mall just under the hotel. I will go there again when travel Jakarta.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Windiarto General Manager

AccorHotels certified review
Anonymous Couples - 09/09/2017
« Wish I could stay longer... »

I was staying in an Executive Suite room. The room was clean. The facility is complete, and their service is very good, as you expected for an executive guest. One thing I don't like is a broken door in the bathroom.

AccorHotels certified review
Hengky Families - 04/09/2017
« Returning to satisfaction... »

In bogor you can't swim, its to cold. In alam sutra the food was not there. Here theres everything we need, nice pool, great lounge and yummy breakfast. Everything we wanted was Here...

AccorHotels certified review
Priyambodo R. Families - 04/09/2017
« Good! »

Clean & comfortable services.

AccorHotels certified review
Lorena M. Business - 04/09/2017
« I (heart) Novotel Tangerang »

I stayed for 21 nights at Novotel Tangerang For business reasons and I was delighted. Personnel were incredibly kind, the facilities were really good and comfortable, breakfast was superb, spa had great prices...I do A LOT of business related traveling and this has been one of the top 3 places I've ever stayed at.

AccorHotels certified review
Anonymous Business - 04/09/2017
« Fantastic hotel in Jakarta »

Great modern hotel, great furnishings and facilities and wonderful service at this hotel. Situated on top of a shopping mall and a great location.

AccorHotels certified review
Anjar N. Families - 04/09/2017
« Good »

Excelent service

AccorHotels certified review
Larissa Couples - 04/09/2017
« Perfect for what we needed »

We stayed one night, arrived late and left early

AccorHotels certified review
Fanni F. A. Families - 03/09/2017
« Excelent!!! »

The Hotel was good,the Room was great,the staff from Lobby to the Restaurant and Pool are so Friendly! I was just missed the Kids Corner or Kids Buffet on Restaurant! There are not even French Fries for Kids. Regards , Fabio Fritz

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