Hotel - Novotel Tangerang
Novotel Hotel Novotel Hotel

Novotel Tangerang Hotel

4.0/5 607 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Outdoor playground for children
  • Clay tennis court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hrs
    • Opening hours : Week-end 24 Hrs

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in-design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 266 rooms
  • 170 non-smoking rooms
  • Extra bed in room for child
  • Baby bed
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 2,701 reviews

Our guest reviews for Novotel Tangerang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 607 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Musicalta Solo - 07/08/2018 AccorHotels certified review
« Great Stay »

Friendly staff, clean and comfort room, reasonable price, great location. As i arrived before check in time, staff was very helpful and assisted me check in early.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nattapong T., Greetings from Novotel Tangerang! Thank you so much for staying and sharing your experience with us. We always happy to receive feedback from our guest because it is very valuable for us. We use it as the monitor to control the quality of our service continuously. At Novotel, we are dedicated to provide an exceptional guest experience along with a clean and comfortable facilities. Therefore, we are very happy to hear that you had such a wonderful experience during your stay at our establishment. I believe this feedback will serve as an encouragement for all staff member to keep on providing the best service for all guest. We hope that your next stay will be as pleasant. In addition, we would like to invite you to be the Elite Member of Le Club Accor Hotels. By joining this Free-of-charge membership program, you will get a lot of benefits such as Priority Check-in, Room Upgrade, Access to Executive Floor, Earn Points, etc. We believe you would not miss this beneficial offer. To join and learn more about the program, please visit our official website http://accorhotels.com/leclub . Should you need any assistance regarding the program, feel free to contact us at email gu… Thank you once again for sharing your pleasant experience. We are looking forward to welcome you back in the near future. Regards, Windiarto General Manager

Dwi A. Business - 05/08/2018 AccorHotels certified review
« Great and comfortable »

I would like to say thank you for convenience room and service during my stay there

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dwi A., Greetings from Novotel Tangerang! Thank you so much for staying and sharing your experience with us. We are very happy to receive feedback from our guest because it is very valuable for us. We use it as the monitor to control the quality of our service continuously. At Novotel, we are dedicated to provide and exceptional guest experience along with a clean and comfortable facilities. Therefore, we are very happy to hear that you had such a wonderful experience during your stay at our establishment. I believe this feedback will serve as an encouragement for all staff member to keep on providing the best service for all guest. We hope that your next stay will be as pleasant. In addition, we would like to invite you to be the Elite Member of Le Club Accor Hotels. By joining this Free-of-charge membership program, you will get a lot of benefits such as Priority Check-in, Room Upgrade, Access to Executive Floor, Earn Points, etc. We believe you would not miss this beneficial offer. To join and learn more about the program, please visit our official website http://accorhotels.com/leclub . Should you need any assistance regarding the program, feel free to contact us at email gu… Thank you once again for sharing your pleasant experience. We are looking forward to welcome you back in the near future. Regards, Windiarto General Manager

Chi C. E. I. Families - 02/08/2018 AccorHotels certified review
« Holiday »

Nice & good places...

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHI CHI EVI I., Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. Thank you so much for your positive feedback. It is our pleasure to always serve you with the best service. I will share your comments with our team and I am sure that this feedback will serve as an encouragement for our staff, as we strive to continuously improve the quality of our services. We are very glad to know that you had a comfortable and memorable stay experience with us, and we hope that your next visit will be as pleasant. Sincerely, Windiarto General Manager

Retna Business - 01/08/2018 AccorHotels certified review
« Little disappoint »

Overall is good. But I have a little disappointment because when I booked the room from Booking.com there weren't a single information wether the room price is included or excluded breakfast. I then found out when I asked the official at restaurant that my room is not included breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RETNA A., Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. It is always a pleasure to receive feedback from our guest. However, I am very sorry to learn about the lack of information that cause you inconveniences during your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to suggest you to visit our official Accorhotels website https://www.accorhotels.com/gb/indonesia/index.shtml for your future bookings to get the best rates and information of your preferred accommodation. In addition, we also would like to invite you to be the Elite Member of Le Club Accor Hotels. By joining this Free-of-charge membership program, you will get a lot of benefits such as Priority Check-in, Room Upgrade, Access to Executive Floor, Earn Points, etc. We believe you would not miss this beneficial offer. To join and learn more about the program, please visit our official website http://accorhotels.com/leclub . Should you need any assistance regarding the program, feel free to contact us at email gu… Thank you once again for sharing your experience. We are looking forward to welcome you back in the near future and let you enjoy the experience that many of our guests have grown fond of on your next visit. Sincerely, Windiarto General Manager

Anonymous Business - 27/07/2018 AccorHotels certified review
« near airport »

hotel near to soekarno hatta airport

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lexinta K., Greetings from Novotel Tangerang! Thank you so much for staying and sharing your experience with us. We are very happy to receive feedback from our guest because it is very valuable for us. We use it as the monitor to control the quality of our service continuously. At Novotel, we are dedicated to provide and exceptional guest experience along with a clean and comfortable facilities. Therefore, we are very happy to hear that you had such a wonderful experience during your stay at our establishment. I believe this feedback will serve as an encouragement for all staff member to keep on providing the best service for all guest. Thank you once again for sharing your pleasant experience. We hope that your next stay will be as pleasant. We are looking forward to welcome you back in the near future. Regards, Windiarto General Manager

Jeff Couples - 26/07/2018 AccorHotels certified review
« Great stay for a great price »

We stayed at this property in Jakarta area. It was convenient to the airport and had many shopping attractions nearby. The staff were very helpful and the room was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeffrey Lowell C., Greetings from Novotel Tangerang! Thank you so much for chooding our Hotel as your preferred accommodation during your trip to Tangerang and for sharing your experience with us. We are very happy to receive feedback from our guest because it is very valuable for us. We use it as the monitor to control the quality of our service continuously. At Novotel, we are dedicated to provide and exceptional guest experience along with a clean and comfortable facilities. Therefore, we are very happy to hear that you had such a wonderful experience during your stay at our establishment. I believe this feedback will serve as an encouragement for all staff member to keep on providing the best service for all guest. Thank you once again for sharing your pleasant experience. We hope that your next stay will be as pleasant. We are looking forward to welcome you back in the near future. Regards, Windiarto General Manager

A. Couples - 24/07/2018 AccorHotels certified review
« I felt comfortable during my stay. »

The room was spacious. The bed was comfortable. The food was delicious. The But, there was a bad odour came from the toilet or toilet sewer. I believe that the hotel already take care of this problem, because I've told the hotel staff about this problem. However, I will definitely back to this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A., Greetings from Novotel Tangerang! Thank you so much for staying and sharing your experience with us. We are very happy to receive feedback from our guest because it is very valuable for us. We use it as the monitor to control the quality of our service continuously. At Novotel, we are dedicated to provide and exceptional guest experience along with a clean and comfortable facilities. Therefore, we are very disappointed to have inconvenienced you during your stay due to the odor. We are going to address the problem and prevent future occurrences. Thank you once again for sharing your pleasant experience. We are looking forward to welcome you back in the near future. Regards, Windiarto General Manager

Li D. Business - 23/07/2018 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear LI D., Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. It is always a pleasure to receive feedback from our loyal Guest. I will share your comments with our team and I am going to improve the quality of our services. Thank you once again for sharing your experience, and we hope that you will enjoy your next visit to Novotel Tangerang. Sincerely, Windiarto General Manager

Edy P. Business - 23/07/2018 AccorHotels certified review
« basket fruit »

polite staf.. clean room.. complementery basket fruit,,

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDY P., Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. Thank you for your staying and sharing your feedback. It is our pleasure to always serve you with the best service. I will share your comments with our team and I am sure that this feedback will serve as an encouragement for our staff, as we strive to continuously improve the quality of our services. We are glad to know that you had a pleasant experience with us, and we hope that your next visit will be as pleasant. Sincerely, Windiarto General Manager

L. Business - 23/07/2018 AccorHotels certified review
« Joufyl 3 nights stay »

Staff are friendly and facility is quite brand new

Our hotel has responded to the review
Our hotel has responded to the review

Dear SEUNGHWAN L., Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. It is always a pleasure to receive positive feedback from our Guest. Your comfort during stay is our top priority. We are going to keep our services and facilities improved in order to provide you with an exceptional guest experience on your next visit. Thank you once again for sharing your experience, and we hope that you will enjoy the experience that many of our guests have grown fond of on your next visit. Sincerely, Windiarto General Manager

Mukti B. Families - 23/07/2018 AccorHotels certified review
« the whole service is satisfactory, the whole staff is friendly »

Rooms are orderly, clean tidy, hot water available, breakfast food is complete enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MUKTI B., Greetings from Novotel Tangerang! Thank you for choosing our Hotel as your preferred accommodation during your trip to Tangerang and for sharing this feedback with us. We appreciate your comments regarding your experience at the Novotel Tangerang. It's always a pleasure to receive feedback from our guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Windiarto General Manager

Winny Families - 23/07/2018 AccorHotels certified review
« Good Stay »

Every time I visit Tangerang, I always stay in this hotel. The hotel is good, near the shopping mall, very easy to find something to eat. The room is clean, comfort and spacious. But unfortunately I forgot to put my request for not give me a smoking room. On my next stay, I definitely will not forget about this request again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WINNY FILIA P., Greetings from Novotel Tangerang! Thank you for being our Loyal Guest and for sharing your feedback. Your feedback is very valuable for us. It is our pleasure to always serve you with the best service. I will share your comments with our team and I am sure that this feedback will serve as an encouragement for our staff, as we strive to continuously improve the quality of our services. We are very pleased to know that you had a comfortable experience with us, and we hope that your next visit will be as pleasant. Looking forward to welcome you back in the near future. Sincerely, Windiarto General Manager

Russ J. Business - 22/07/2018 AccorHotels certified review
« A very pleasant stay »

Good comfortable room. Good shower. Very hospitable staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear RUSSEL CLEMENT J., Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. Thank you very much for your positive feedback. It is our pleasure to always serve you with the best service. So glad to hear that you enjoy your stay and satisfied with the services provided by our staff members. I will share your comments with our team and I am sure that this feedback will serve as an encouragement for our staff, as we strive to continuously improve the quality of our services. We are very pleased to know that you had a pleasant experience with us, and we hope that your next visit will be as pleasant. Sincerely, Windiarto General Manager

Gerry C. T. Families - 22/07/2018 AccorHotels certified review
« Gerry CJ T. »

Thanks for your service for my family, clean rooms friendly employees complete facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerry CJ T., Greetings from Novotel Tangerang! Thank you so much for choosing our Hotel as your preferred accommodation during your trip and for sharing your experience with us. We are very happy to receive feedback from our guest because it is very valuable for us. We use it as the monitor to control the quality of our service continuously. At Novotel, we are dedicated to provide and exceptional guest experience along with a clean and comfortable facilities. Therefore, we are very happy to hear that you had such a wonderful experience during your stay at our establishment. I believe this feedback will serve as an encouragement for all staff member to keep on providing the best service for all guest. We hope that your next stay will be as pleasant. In addition, we would like to invite you to be the Elite Member of Le Club Accor Hotels. By joining this Free-of-charge membership program, you will get a lot of benefits such as Priority Check-in, Room Upgrade, Access to Executive Floor, Earn Points, etc. We believe you would not miss this beneficial offer. To join and learn more about the program, please visit our official website http://accorhotels.com/leclub . Should you need any assistance regarding the program, feel free to contact us at email gu… Thank you once again for your kind appreciation and for sharing your pleasant experience. We are looking forward to welcome you back in the near future. Regards, Windiarto General Manager

Anonymous Business - 20/07/2018 AccorHotels certified review
« Satisfied! »

It is a nice hotel with friendly and kindly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iskandar D., Greetings from Novotel Tangerang! Thank you so much for staying and sharing your experience with us. We are very happy to receive feedback from our guest because it is very valuable for us. We use it as the monitor to control the quality of our service continuously. At Novotel, we are dedicated to provide and exceptional guest experience along with a clean and comfortable facilities. Therefore, we are very happy to hear that you had such a wonderful experience during your stay at our establishment. I believe this feedback will serve as an encouragement for all staff member to keep on providing the best service for all guest. We hope that your next stay will be as pleasant. In addition, we would like to invite you to be the Elite Member of Le Club Accor Hotels. By joining this Free-of-charge membership program, you will get a lot of benefits such as Priority Check-in, Room Upgrade, Access to Executive Floor, Earn Points, etc. We believe you would not miss this beneficial offer. To join and learn more about the program, please visit our official website http://accorhotels.com/leclub . Should you need any assistance regarding the program, feel free to contact us at email gu… Thank you once again for sharing your pleasant experience. We are looking forward to welcome you back in the near future. Regards, Windiarto General Manager

Mt Business - 17/07/2018 AccorHotels certified review
« Great family hotel with easy access to restaurants, yoga, surf spots and beautiful beaches »

Great family hotel with easy access to restaurants, yoga, surf spots and beautiful beaches. I was on business and the internet was very poor. The IT team was swift to respond and ensured I received a good service for the rest of my stay. Greatly appreciated the attention to my needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MIRIAM T., Greetings from Novotel Tangerang! Thank you so much for your positive feedback and kind appreciation. We are very happy to know that you had such a wonderful experience with us. It is our pleasure to always serve you with the best service. I will share your comments with our team and I am sure that this feedback will serve as an encouragement for our staff, as we strive to continuously improve the quality of our services. We hope that your next visit will be as pleasant. Looking forward to welcome you back in the near future. Sincerely, Windiarto General Manager

Rudy T. Business - 17/07/2018 AccorHotels certified review
« Superb Hotel »

Clean, great location, friendly and oke breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear RUDY T., Greetings from Novotel Tangerang! Thank you for staying and sharing your experience with us. Your feedback is very valuable for us. At Novotel, we always strive to provide an exceptional guest experience along with a clean and comfortable facilities. We are going to share your feedback with all staff members and I believe it will serve as an encouragement for them to continuously improve the quality of our service and facilities. Thank you once again for your constructive feedback. So glad to know that you had a comfortable and memorable stay experience with us. We hope that your next visit will be as pleasant. Looking forward to welcome you back in the near future. Always feel welcome at Novotel Tangerang! Sincerely, Windiarto General Manager

Didy Families - 16/07/2018 AccorHotels certified review
« Bday celebration stay »

We are really satisfied with Novotel tangcity service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DIDY G., Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. Thank you very much for your positive feedback. It is our pleasure to always serve you with the best service. I will share your comments with our team and I am sure that this feedback will serve as an encouragement for our staff, as we strive to continuously improve the quality of our services. We are very pleased to know that you had a pleasant stay experience with us, and we hope that your next visit will be as pleasant. Sincerely, Windiarto General Manager

Herbiecouple A. Couples - 16/07/2018 AccorHotels certified review
« Second stay at novotel tangerang »

Firstly from the first time we came we were greeted by security at LG then check in. Went smoothly with eki .. actually my room was selected to 7 floor but thanks to her , she can fine me a room at 11 floor which quite higher floor and as i was requested . The pool was amazing but the gym need to be more bigger and more equipt with better equipment .. At breakfast was amazing . Good food . Specially i there is one chef (i forgot his name) at that time the pancake was finished and as he past by i asked him and the pancake was made again by the lady with glasses even i already took pancake by my self but that chef came to me again to ask about the pancake . Its small thing but it shows that caring even i know he is busy . In room dining was fanstatic . I love that bebek crisp !!! But it tooks like 40 mins to be in my room . BuT it worth to be wait for .. will come back for sure and stay at the executive room . By the way we also just stay at IBIS hongkong and it was awesome even though the room is small (typical hongkong style) thats from me . See ya

Our hotel has responded to the review
Our hotel has responded to the review

Dear a. P., Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. Thank you so much for your positive feedback and kind appreciation towards our staff member. It is our pleasure to always serve you with the best service. I will share your comments with our team and I am sure that this feedback will serve as an encouragement for our staff, as we strive to continuously improve the quality of our services. Thank you once again for your constructive feedback. We are very glad to know that you had a comfortable and memorable stay experience with us, and we hope that your next visit will be as pleasant. Sincerely, Windiarto General Manager

Wan E. I. Friends - 16/07/2018 AccorHotels certified review
« SPLENDID SERVICES AT NOVOTEL TANGERANG »

IT WAS AN ENJOYABLE 2 NIGHTS STAY AT THE HOTEL. ROOM AND FOOD WAS GOOD. THE STAFF WAS FRIENDLY.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wan Ezani I., Greetings from Novotel Tangerang! Thank you so much for staying and sharing your experience with us. We are very happy to receive feedback from our guest because it is very valuable for us. We use it as the monitor to control the quality of our service continuously. At Novotel, we are dedicated to provide and exceptional guest experience along with a clean and comfortable facilities. Therefore, we are very happy to hear that you had such a wonderful experience during your stay at our establishment. I believe this feedback will serve as an encouragement for all staff member to keep on providing the best service for all guest. Thank you once again for sharing your pleasant experience. We hope that your next stay will be as pleasant. We are looking forward to welcome you back in the near future. Regards, Windiarto General Manager

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