Hotel - Novotel Tangerang
Novotel Hotel Novotel Hotel

Novotel Tangerang Hotel

Our hotels AccorHotels
4.0/5 526 reviews
All hotels in Tangerang
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 801653.00 IDR Non member rate
From 801653.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Buffet Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Outdoor playground for children
  • Golf  (Nearby)
  • Clay tennis court  (Nearby)
  • Basketball facilities  (Nearby)

Catering

  • Buffet Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Opening hours : Week 24 Hrs
    • Opening hours : Week-end 24 Hrs

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in-design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 266 rooms
  • 170 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,053 reviews

Our guest reviews for Novotel Tangerang

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 526 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Rajani A. Business - 12/11/2017
« Rajani A. : All good friendly atmosphere »

Need more Indian vegetarian food options !!!

AccorHotels certified review
Sean Solo - 11/11/2017
« Excellent Stay »

As per title.. Stay was excellent. Every request met and amazing staff

AccorHotels certified review
Ming Y. C. Families - 09/11/2017
« Extremely Dissatisfied with the Check-in Experience »

Room was fine except the chair was seemed to been stained by drips of liquid that wasn't cleaned in time. Breakfast was wonderful, Service was great by staff and even delivered my scrambled eggs to my table without knowing where I seat. Overall, advice from me is don't reserve on local online travel agency or drive a car over to enjoy this hotel. Parking sux as no instructions prior to where to park - it is shared with the mall… Reserve through Traveloka gets you sitting there at reception while you watch the other guests checked in and head into the elevator before you (not sure if they reserved directly or used the Accor Hotels app). Check-in Ordeal: After giving the verification data and ID, I was told to wait by the sitting area for the room to be ready, as we checked in a few minutes before the regular check-in time of 2 pm. After 20 min… and seeing others check-in and already heading towards the elevators, I asked again about the status of my room, as my family members were getting abit unrest. Information was given that the room was not ready, and at that point I was already abit displeased as even in local hotels have not taken this long for a check-in process. I took my family out to the next door domino's pizza for a quick lunch, and decided to browse around the mall connected to the hotel. After coming back from the mall to check on the process, I was quite relieved to find that the receptionist recognized me and had the key card ready. I was pleased and took our baggage which was placed by their concierge area and headed up to our room, No. 216. Then there was the next obstacle as we requested for a non-smoking room and immediately upon entering room No. 216 my family detected this was NOT a non-smoking room. We were debating whether to change or not as we are not the type to nitpicking inconvenience; however, since we had paid for a premium price, we believe we deserved better. Changing Room ordeal: There was a lack of communication between the reception and the housekeeping departments. I called the reception and they were really well-mannered and polite in replying to my request to change the room. Everything had seemed rather standard after the receptionist called back and replied they're ready to change us to a non-smoking room once they had arranged the transition and the designated room. He instructed that I wait in the room with my family and he will send someone to pick us up and lead to the next room. I was again pleased to hear the result, as I then felt that this is how customers of the renowned hotel franchise should be treated. So my family and I waited…. and… waited… and waited. 40 minutes after the last phone call, a knock on our door was heard and I opened and to understand from the staff that they were notified that we need to change room but he was here to check if the room had been emptied, I asked when can we change room and he replied that I need to call the receptionist. Thus, I did as I was told and again the friendly voice on the other end asked me to wait 10 min. and that was the end. 20 minutes went by and no sign of call or staff knocking. This just really made me boiled and called again to give them another 10 minutes to get their services right. PS: want to commend on your staff's continuing friendly response and demeanor even when I have already expressed my displeasure… esp. to your house keeping staff Mr. Atma who moved my family and I from the smoking room No. 216 to our final non-smoking room No. 501, because I was blasting negative comments from room to lift to room.

AccorHotels certified review
Dendy Solo - 08/11/2017

Good

AccorHotels certified review
Sb H. Families - 08/11/2017
« I like the friendly services and smile from the whole team. Well Done!! »

I like the small notes and kind gestures from the housekeeping team after each room cleaning. The staff (from Front desk, Concierge, and restaurants manager/staff) is extremely friendly and always ready to give us advices as well as provided very good services during our stay. Only thing that needed special attention, is the toilet shower area soap holder, it looks as if it is going to drop off anytime, and may be painful if it fall on the toes. It would be nice to have peanut better besides the only strawberry jam during breakfast too. However, these are small matter. We love the good variety of food available during breakfast. My family loves the stay in your hotel, and will certainly come back again.

AccorHotels certified review
Phillip Couples - 06/11/2017
« Ok but not great »

Hotel and breakfast is nice. The main problem was on arriving at the non-smoking room, it had smoke lingering in it. Luckily it cleared after a while and was bearable. Also the sink and tap in the bathroom is annoying. Turn it on more than a slight bit and it splashes water all over you.

AccorHotels certified review
Mohd N. B. M. Business - 04/11/2017
« mr »

This Hotel is really nice to stay, because the safety, staff and the location is so strategic for me as a traveler.

AccorHotels certified review
Anonymous Business - 03/11/2017
« Best price and quality »

Good

AccorHotels certified review
Laksmana Families - 03/11/2017
« excellence »

its not my first in here...i like spent the time in novotel..everythings are great, except the time when want to check in....youre taking to long novotel...whats wrong with you???....me and fam had to wait for 2 hours before we can get into our room...its excecutive room for crying out loud... but after that...it's all great experience

AccorHotels certified review
Michael Solo - 02/11/2017
« Satisfied »

Good service , the room is clean and comfortable.

AccorHotels certified review
Rizal Couples - 30/10/2017
« 4 stars experienced »

Certainly our stay at Novotel Tangerang was very satisfying, the service, from checking in, dining, housekeeping, all very well conducted, 1st class. We stayed at other Accor hotels in Indonesia, from 3 star up to 5 star, and in our opinion, Novotel Tangerang out-class those hotels we've stayed. From experienced with the staffs, hotel area and room cleaness, well done.

AccorHotels certified review
Daniel Families - 30/10/2017
« Great »

Everything went well

AccorHotels certified review
Rossiana S. Business - 30/10/2017
« it's so comfortable »

the room is clean and cozy. the meal is delicious. the staff are so helpful.

AccorHotels certified review
Kim Business - 29/10/2017
« Great staff with great service »

Thank you Novotel Tangerang team for the superb hospitality. I'm delighted everytime I checked into Novotel Tangerang. From receptionist Mbak Siti to F&B Pak Hendra and the guard outside hotel. Everyone make me feel so welcome. Hope to see you all soon. Rgds, Kim

AccorHotels certified review
Indra G. Families - 27/10/2017
« Good »

All are satisfied

AccorHotels certified review
Ikas Couples - 26/10/2017
« EXcellent hospitality »

I love everything in Novotel Tangerang.

AccorHotels certified review
V. T. (. Business - 24/10/2017
« Not a good stay »

I was stayed in room 1805. There were 02 pillows: one having blood in it, and one is having big mark of dirty, like someone step on it with their shoes. I've taking picture and show to the reception. It's seems like hotel did not change the bed covers for new guest. That's unacceptable. The shower in the bathroom also confusing with cold & hot water, very hard to know where is hot or cold. Two of my colleagues also sharing the same experience with bathroom these days.

AccorHotels certified review
Hilary S. Couples - 24/10/2017
« A wonderful stay in a delightful hotel. »

Previously we have used the upgrade vouchers as part of being members of the accorplus program but we have never been treated so well in our lives.usually the room is upgraded and that's it but this time we were given special personalised attention. We were really grateful to the Guest Relation officer SIEFIN DELITRI who added special touches to our room to make it all the more personal. She certainly did her research to find out something about our background and the things meaningful to us.We were totally surprised that she added more kind touches when she found out we were celebrating our wedding anniversary. Those little touches meant so much to us. thank you Seifin and your colleagues.We didn't know that Novotel provides a special Premier lounge where we could enjoy breakfast and afternoon tea in a more private setting. This is the second time we have stayed at this hotel and we enjoy the atmosphere of this hotel. We ould recommend it to anyone who is travelling and has to pass through the Soekarno Hatta airport.

AccorHotels certified review
Edo Families - 23/10/2017
« Awesome »

The staffs are helpful and friendly, the room is cozy. It would be nice to come again sometime.

AccorHotels certified review
Krishna K. P. Business - 23/10/2017
« like a home stay hospitalisation »

It was pleasant experience and felt staying in home

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 801653.00 IDR Non member rate
From 801653.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 5.8 km ibis Gading Serpong
ibis Gading Serpong Hotel
From
From 367840.00 IDR Non member rate
From 367840.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 5.9 km Mercure Serpong Alam Sutera
Mercure Serpong Alam Sutera
From
From 928000.00 IDR Non member rate
From 928000.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 9.5 km Bandara International Hotel managed by AccorHotels
Bandara International Hotel managed by AccorHotels
From
From 1105000.00 IDR Non member rate
From 1105000.00 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 10 km ibis budget Jakarta Airport
ibis budget Jakarta Airport
From
From 302337.90 IDR Non member rate
From 302337.90 IDR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in TANGERANG
See rates