Hotel - Novotel Tangerang
Novotel Hotel Novotel Hotel

Novotel Tangerang Hotel

4.5/5 678 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Outdoor playground for children
  • Clay tennis court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hrs
    • Opening hours : Week-end 24 Hrs

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in-design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 266 rooms
  • 170 non-smoking rooms
  • Extra bed in room for child
  • Baby bed
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,213 reviews

Our guest reviews for Novotel Tangerang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 678 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Oscar T. Friends - 11/03/2019 AccorHotels certified review
« good »

no comment

Our hotel has responded to the review
Our hotel has responded to the review

Dear BOON WAY T., Greetings from Novotel Tangerang! Thank you very much for your positive feedback. It is our pleasure to always serve you with the best service. We hope that you will enjoy another pleasant experience with us on your next visit. We look forward to welcoming you back in the near future. Sincerely, Windiarto General Manager

Thesis B. Couples - 10/03/2019 AccorHotels certified review
« Strategic hotel location with an affordable price »

Check-in was quick and parking space was easy to get it as there are many security personnel that will guide you to find a parking space. Room was upgraded when I checked-in but once I was in the room I was hesitant that the executive room is really a real one as it has different featured compared to other executive room in other Novotel hotel. Breakfast was really great as there were many varieties of Indonesian and Western food and it taste very delicious. All-in-all it was a really pleasant experience staying in Novotel Tangerang.

Our hotel has responded to the review
Our hotel has responded to the review

Dear THESIS B., Warmest Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. Thank you very much for your positive feedback. It is our pleasure to always serve you with the best service. We are very glad to know that you had a pleasant experience with us, and we hope that your next visit will be as pleasant. Always feel welcome at Novotel Tangerang. Sincerely, Windiarto General Manager

Elgin L. Business - 09/03/2019 AccorHotels certified review
« Welcoming Stay »

Great Staffs Great Rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELGIN KAH JIN L., Warmest Greetings from Novotel Tangerang! Thank you very much for sharing your experience with us. We are very happy to know that you had a pleasant experience during your stay with us. We really hope that you will enjoy another pleasant experience with us on your next visit. Sincerely, Windiarto General Manager

Nik Families - 09/03/2019 AccorHotels certified review
« Pleasant »

Pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear N., Warmest Greetings from Novotel Tangerang! It is always a pleasure to receive positive feedback from our guests. We really appreciate your feedback. We hope that you will enjoy the experience that many of our guests have grown fond of on your next visit. Always feel welcome at Novotel Tangerang. Sincerely, Windiarto General Manager

Manodj S. Business - 06/03/2019 AccorHotels certified review
« Great service from all staff »

Felt coming home as all the people personalized their services in my requirements. High service level and always ready to help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MANODJ S., Warmest Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. It is always a pleasure to receive positive feedback from our valued guests. So glad to know that you feel at home during your stay and appreciate the personalized service provided by our team. We hope that you will enjoy another amazing experience with us on your next visit. Sincerely, Windiarto General Manager

Krishnamurthi B. Families - 05/03/2019 AccorHotels certified review
« Very happy experience. »

We were really moved by the love and care of your staff..Thank You all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KRISHNAMURTHI B., Warmest Greetings from Novotel Tangerang! Thank you very much for thinking so highly of our team. We really appreciate your feedback. I will be sure to share your comments with our team and I am sure that this feedback will serve as an encouragement for them to continuously improve the quality of our services. We are very pleased to know that you had a comfortable and memorable stay experience with us, and we hope that your next visit will be as pleasant. We look forward to welcoming you back in the near future. Sincerely, Windiarto General Manager

Willy M. Families - 05/03/2019 AccorHotels certified review
« exhilarate »

Nice room, clean as you can see it, nice springbed also lazy chair and the important thing is my family really enjoy it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WILLY M., Warmest Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. Thank you very much for your positive feedback. We are very happy to be able to provide you with an exceptional service during your stay at our establishment. We hope that your next visit will be as pleasant. We look forward to welcoming you back in the near future. Sincerely, Windiarto General Manager

Roni B. P. Families - 04/03/2019 AccorHotels certified review
« Family-friendly »

Nice place

Our hotel has responded to the review
Our hotel has responded to the review

Dear RONI B., Warmest Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. Thank you very much for your positive feedback. It is our pleasure to always serve you with the best service. I will share your comments with our team and I am sure that this feedback will serve as an encouragement for our staff to continuously improve the quality of our service. We are very pleased to know that you had a comfortable and memorable stay experience with us, and we hope that your next visit will be as pleasant. Sincerely, Windiarto General Manager

Dwi K. Business - 04/03/2019 AccorHotels certified review
« Friendly Staff and comfortable room »

Ive been staying in Novotel Tangcity for many times and everytime I checked in to my room, i always find a cute towel art made by awesome housekeeping staff .. i wish i could remember all the names except one : Nana ... it always made me smile everytime i entered the room. FO staff are so amazing, they always available when i needed certain inquiries, and again i wish i could put all the names down here.. but i cant remember their names.. Sifie is one of them .. she and Dimas had created a beautiful birthday cake for me and a kung fu boy birthday card was layed on my room table when i checked in .. its really remarkable and i will never forget that. The night auditor ( cant recall his name ) is amazing too .. Thank you for the good service and keep it up guys !! You are all deserve a big trophy .. a strong team really bring the best hospitality you can offered to the guests in house .. Regards and warm hugs from Abu Dhabi Dwi K.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DWI K., Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. Thank you very much for sharing your amazing experience with us. It is our pleasure to always serve you with the best service. I will share your comments with our team and I am sure that this feedback will serve as an encouragement for our team. We are very pleased to know that you had a comfortable and memorable stay experience with us, and we hope that your next visit will be as pleasant. Sincerely, Windiarto General Manager

Sandy W. Couples - 03/03/2019 AccorHotels certified review
« Good place »

Is amazing place..im will come back next time

Our hotel has responded to the review
Our hotel has responded to the review

Dear SANDY W., Warmest Greetings from Novotel Tangerang! Thank you very much for taking the time to share your recent experience with us. We really appreciate your feedback. We are very pleased to know that you had an amazing stay and enjoy your time here with us. We really hope that you will come back soon and enjoy another amazing experience with us. We look forward to welcoming you back in the near future. Always feel welcome at Novotel Tangerang! Sincerely, Windiarto General Manager

Anonymous Business - 01/03/2019 AccorHotels certified review
« Good stay, friendly staff »

The staffs are friendly and helpful. It's a comfortable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SOH HSIN YEE, Warmest Greetings from Novotel Tangerang! Thank you very much for your positive feedback. It is our pleasure to always serve you with the best service. I will share your comments with our team and I am sure that this feedback will serve as an encouragement for our staff. We are very pleased to know that you had a pleasant experience with us, and we hope that your next visit will be as pleasant. Sincerely, Windiarto General Manager

J. Couples - 28/02/2019 AccorHotels certified review
« Great hospitality »

This is my second time stay at novotel tangerang. Thanks for front office team and security for your hospitality. The room is clean with a nice view. The smart pillow really make comfortable. wifi speed in the room need more improvement. Overall i love novotel Tangerang. Thankyou :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear J., Warmest Greetings from Novotel Tangerang! Thank you so much for staying and sharing your experience with us. We are very happy to receive feedback from our valued guest because it is very valuable for us. We use it as the monitor to control the quality of our service continuously. At Novotel, we are dedicated to provide and exceptional guest experience along with a clean and comfortable facilities. Therefore, we will try our best to keep improving the quality of our service and facilities in order to provide a better experience for you on your next visit. Thank you once again for sharing your pleasant experience. We look forward to welcoming you back in the near future. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

Monita Families - 26/02/2019 AccorHotels certified review
« wonderful »

love the swimming pool but when me & my kids want swim around 6 pm, the security did not allow; the say there is the regulation, kids can not swim after 6 pm. My husband find out abt it, & turn out there is no written regulation abt it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MONITA C., Warmest Greetings from Novotel Tangerang! Thank you very much for staying and sharing your experience with us. It is always a pleasure to receive constructive feedback from our valued guest. We really appreciate your feedback. We are very sorry to hear about your inconveniences due to the swimming pool attendant. Please allow me to offer my most sincere apologies. I will share your comments with our team. I am sure that this feedback will serve as an encouragement for them to continuously improve the quality of our services. Thank you once again for sharing your experience, and we hope that you will enjoy the experience that many of our guests have grown fond of on your next visit. Sincerely, Windiarto General Manager

W. Families - 25/02/2019 AccorHotels certified review
« great »

enjoying the hotel and facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUTANTO W., Warmest Greetings from Novotel Tangerang! We really appreciate your comments regarding your stay at the Novotel Tangerang. Thank you very much for sharing your feedback. It is our pleasure to always serve you with the best service. We are very pleased to know that you had a pleasant experience with us, and we hope that your next visit will be as pleasant. Sincerely, Windiarto General Manager

Shehzad G. Solo - 25/02/2019 AccorHotels certified review
« Room service delayed very long »

Everything was nice except room service order was delayed when I was hungry

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHEHZAD ASPI G., Greetings from Novotel Tangerang! Thank you very much for staying and sharing your experience with us. Your feedback is very valuable for us as we got to monitor and learn where do we need to improve in order to create an exceptional experience for you on your next visit. I am very sorry to hear about the inconveniences that you have to experience during your stay due to our room service. For that, please allow me to offer my most sincere apologies. I will share your comments with our team. I am sure that this feedback will serve as an encouragement for them to learn and to continuously improve the quality of our services. Thank you once again for sharing your experience, and we hope that you will give us another chance to turn your experience around and let you enjoy the experience that many of our guests have grown fond of on your next visit. Sincerely, Windiarto General Manager

Dieter Business - 25/02/2019 AccorHotels certified review
« Close to perfect »

very warm and friendly welcome easy check in and very much courteous

Our hotel has responded to the review
Our hotel has responded to the review

Dear DIETER G., Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. It is always a pleasure to receive positive feedback. However, I am sorry that the quality of our facilities did not meet your expectation. I will be sure to share your comments with our team. I am sure that this feedback will serve as an encouragement for them to continuously improve the quality of our services and facilities. We hope that you will give us another chance to turn your experience around and let you enjoy the experience that many of our guests have grown fond of on your next visit. Sincerely, Windiarto General Manager

Ritchie Couples - 19/02/2019 AccorHotels certified review
« Great hotel »

Really good hotel. The location is superb, just connect to the mall. The room is clean and good. Comfy bed, nice bathroom. Nice experience at the hotel. They also give me a late check out for the silver member. A lil bit dissapointed with the bartender. I try to claim the free welcome drink, and he offer me only tea/coffee/softdrinks/processed juice. I dont know the policy of novotel, but at ibis hotel (which is lower star hotel) they offer me many kinds of drinks, not only the standard one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RITCHIE KURNIA T., Greetings from Novotel Tangerang! Thank you for your loyalty and for staying at our Hotel. It is always a pleasure to receive feedback from our valued guests. I am sorry to hear about your disappointment towards the welcome drinks served in our hotel. We really hope that you will give us another chance to turn your experience around on your next visit to our hotel. Thank you again for sharing your experience, and we hope that you will enjoy the experience that many of our guests have grown fond of on your next visit. Always feel welcome at Novotel Tangerang. Sincerely, Windiarto General Manager

Alisya Families - 18/02/2019 AccorHotels certified review

Totally Impressed with Breakfast, it was very tasty delicious and feel welcome by the connector! 1 thing need to improved. There is no pool life buoy or even pump. :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALISYA N., Warmest Greetings from Novotel Tangerang! Thank you very much for choosing our Hotel as your preferred accommodation during your trip and for sharing your experience with us. It is always a pleasure to receive constructive feedback from our valued guests. I will share your feedback concerning our pool assistance and equipment with our team. I am sure that this feedback will serve as an encouragement for them to continuously improve the quality of our services and facilities. Thank you once again for sharing your valuable experience with us. We hope that you will enjoy the experience that many of our guests have grown fond of on your next visit. Sincerely, Windiarto General Manager

Barnabas Business - 18/02/2019 AccorHotels certified review
« Satisfactory »

Our stay was comfortable, but there are things the hotel need to improve.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BARNABAS B., Warmest Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. It is always a pleasure to receive constructive feedback from our valued guests. We got to reflect on the things that we need to improve from your feedback. I will be sure to share your feedback with our team. I am sure that this feedback will serve as an encouragement for them to keep improving the quality of our service and facilities. Thank you once again for sharing your experience, and we hope that you will enjoy the experience that many of our guests have grown fond of on your next visit. Always feel welcome at Novotel Tangerang. Sincerely, Windiarto General Manager

Pierre Business - 18/02/2019 AccorHotels certified review
« Confortable »

Overall was pleasant The room was not as clean as expected from Novotel standard

Our hotel has responded to the review
Our hotel has responded to the review

Dear SCOFFOM PIERRE J., Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. It is always a pleasure to receive constructive feedback from our valued guests. Your feedback is very valuable for us. I am sorry that our service concerning cleanliness standard that did not meet your expectation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement for them to improve their standard. Thank you once again for sharing your experience, and we hope that you will enjoy the experience that many of our guests have grown fond of on your next visit. We look forward to welcoming you back in the near future. Sincerely, Windiarto General Manager

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