Novotel Tangerang Hotel 4 stars

TripAdvisor rating 4.5/5 737 reviews
Novotel Tangerang
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Room 1

Number of guests
Children's age
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Hotel extras

  • Free WiFi, work space, sofa, flat-screen TV

  • Naturally lit gym, kids' playground and pool

  • Regional and international dining, lounge bar

  • Grand Ballroom and 5 flexible event spaces

  • Adjoining mall with shopping, dining options

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
  • Outdoor playground for children
  • Clay tennis court (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Tangerang

Tangcity superblock
Jl. jend sudirman no. 1
15117
tangerang
indonesia

Tel: +622129679999

Fax: (+62)21/29038899

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOEKARNO HATTA At 10.3km / 6.4 miles

  • By train

    PASAR ANYAR At 3.2km / 1.99 miles

GPS :-6.194012, 106.633935

Our accommodations

Spacious, contemporary in-design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with King Bed

  • Max. number of persons: x4
  • Area: From 32
  • Views: Lake side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with twin beds

  • Max. number of persons: x4
  • Area: From 32
  • Views: Lake side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with King Bed

  • Max. number of persons: x4
  • Area: From 32
  • Views: Lake side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with Twin Beds

  • Max. number of persons: x4
  • Area: From 32
  • Views: Lake side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Suite Room

  • Max. number of persons: x4
  • Area: From 42
  • Views: Pool side, Lake side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Enjoy a true experience 24h/24. You are served freshly prepared meals in front of you, large choice of Asian and international specialities, à-la-minute cooking... Stylish materials make you feel European and Asian influences.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR

Photo non contractuelle / Strictly non binding

The Lounge Bar is an intimate, friendly bar, which serves a wide range of cocktails, mocktails and other beverages. Light snacks are also available, making it the perfect place to catch up with friends or have informal business meetings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

Located at the podium floor, adjacent to the Health Club and Spa, the Pool Bar is a convenient spot to relax while enjoying the smoothies or light bar snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 1,600 m²

  • Maximum capacity: 2,500 people

  • Maximum banquet capacity: 110 people

Find out more
Novotel Tangerang Meeting Room

Our guest reviews for
Novotel Tangerang

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,357 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

737 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Best

Customer review rating 4.4/5

Muhammad M. Business - 20/05/2019 AccorHotels certified review

The best hotel combined with the best staff

Dear Muhammad M., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

Very good hotel with excellent staff

Customer review rating 4.4/5

Indrajit B. Business - 18/05/2019 AccorHotels certified review

I enjoyed my stay and had a good experience, as usual and as expected .

Dear Indrajit B., Warm Greetings from Novotel Tangerang! Thank you for your loyalty to our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide an exceptional experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Windiarto General Manager

Friendly staff, clean room and conveniently located

Customer review rating 4.4/5

G. W. Business - 12/05/2019 AccorHotels certified review

If you are staying in Tangerang then the only hotel to book is the Novotel, not only because it is one where you can get an alcoholic beverage in a dry city, but because the staff are very friendly, the rooms are clean and comfortable, the facilities are great and the hotel is convenient to the airport. The breakfast buffet caters for every taste and the hotel is part of the Tang City mall, where there is any number of eateries, including all of the US fast food chains, if that is your desire.

Dear Watts G., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

Comfortable room overlooking the river.

Customer review rating 4.4/5

Leni Families - 07/05/2019 AccorHotels certified review

Special thanks to Novotel for upgrading my room. It was a really nice room and comfortable bed too. My kids are so happy too playing in the swimming pool area. Again, thank you.

Dear Leni M., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. It will serve as a great encouragement to keep doing what they are doing. We hope to see you again soon and let you enjoy another wonderful experience with us. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

comfortable stay

Customer review rating 4.4/5

Pamela Friends - 07/05/2019 AccorHotels certified review

Love the warm welcome by the receptionist! Thank you for making my stay comfortable and I would love to come back again soon!

Dear Pamela F., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

Comfy hotel

Customer review rating 4.4/5

Lia P. Families - 06/05/2019 AccorHotels certified review

A very comfortable hotel in the middle of the city of Tangerang with mall access is very pleasant .. Our family really enjoyed staying here even though it was only 1 night

Dear Lia P., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. It will serve as a great encouragement to keep doing what they are doing. We hope to see you again soon and let you enjoy another wonderful experience with us. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

Overall satisfied

Customer review rating 4.4/5

Subodh K. Business - 06/05/2019 AccorHotels certified review

Very good staff who is al aye willing to go extra mile

Dear Subodh K., Warm Greetings from Novotel Tangerang! Thank you for taking the time to review your recent stay with us. I was pleased to note that you found our service was to a high standard, but naturally disappointed that you felt our facilities quality fell below your expectation. This is an area that we are extremely passionate about and work at daily to continuously keep improving. I would welcome your further feedback in this area in order to prevent future occurrences. We do look forward in the hope of being able to welcome you back in the near future and delivering to you the professional and friendly customer service levels that so many of our guests have experienced and continue to enjoy at the Novotel Tangerang. Kind Regards, Windiarto General Manager

Best location in Tangerang

Customer review rating 4.4/5

Ade R. F. Couples - 06/05/2019 AccorHotels certified review

Good hotel, next to mall, breakfast is good, location in very strategic.

Dear Ade Reza F., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

What an experience!

Customer review rating 4.4/5

Hananta Business - 05/05/2019 AccorHotels certified review

It was really nice actually, I got an upgrade to executive suite. And the room was really nice!

Dear HANANTA R., Warm Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. Thank you very much for your positive feedback. It is our pleasure to always serve you with the best service. I will share your comments with our team and I am sure that this feedback will serve as an encouragement for our staff, as we strive to continuously improve the quality of our services. We are very pleased to learn that you had a comfortable and memorable stay experience with us, and we hope that your next visit will be as pleasant. Sincerely, Windiarto General Manager

service.

Customer review rating 4.4/5

Yutthana N. Business - 05/05/2019 AccorHotels certified review

very good service and very nice staff

Dear Yutthana N., Greetings from Novotel Tangerang! Thank you so much for staying and sharing your experience with us. We are very happy to receive feedback from our guest because it is very valuable for us. We use it as the monitor to control the quality of our service continuously. At Novotel, we are dedicated to provide an exceptional guest experience along with a clean and comfortable facilities. Therefore, we are very happy to hear that you had such a wonderful experience during your stay at our establishment. I believe this feedback will serve as an encouragement for all staff member to keep on providing the best service for all guest. Thank you once again for sharing your pleasant experience. We are looking forward to welcome you back in the near future. Regards, Windiarto General Manager

Needs Improvement

TripAdvisor rating 4.5/5

Shahab M Solo travel - 05/05/2019 TripAdvisor review

Overall stay was good and I haven't had problems. I spend 5 night at this hotel. The staff are warmly welcomed me to the hotel and they willing to assess you whenever they can. If you have nothing to do in Jakarta the location is amazing, but if you are planning to commute between Jakarta and Tangerang !! you better think twice before booking this hotel. The Swimming pool is amazing.There are many option for food below and next to the hotel. If you would like to walk around in the mall !! Tangcity mall is attached to the hotel. 1. For breakfast the amount charged is not worth the quality and option of the breakfast. I was just enjoying the eggs everyday. 2. The bar is fair with limited range of drinks, Specially wine. (for example no Rose wine) 3. The staff English level is not that good , so we always had a communication issues 4. Room cleanness was below my expectation. I have travel around the world and I have been stayed on Novotel hotels, but this one wasn't the same high standard as other hotels

Dear Shahab M, Warm Greetings from Novotel Tangerang! Thank you for taking the time to review your recent stay with us. I was pleased to note that you felt the service provided by our team member was to a high standard, but naturally disappointed to learn that you felt our Food & Beverages and room cleanliness were not up to your expectation. This is an area that we are extremely passionate about and work at daily to continuously keep improving. I would welcome your further feedback in this area in order to improve the quality of our service and facilities. We do look forward in the hope of being able to welcome you back in the near future and delivering to you the professional and friendly customer service levels that so many of our guests have experienced and continue to enjoy at the Novotel Tangerang. Kind Regards, Windiarto General Manager

My Short Stay In Novotel Tangerang

Customer review rating 4.4/5

Priandaru R. S. Business - 03/05/2019 AccorHotels certified review

It was a splendid stay in the heart of tangerang, where is close to go anywhere around the city especially to the airport. I can stay and relax enjoying the view around city from the 20th floor also enjoying snacks from the Executive Lounge. At Night I can entertain myself at Tangerang City Mall. Bravo Novotel Tangerang. Keep Your Standard High.

Dear Harra P., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are glad that you enjoyed your stay and loved our services, our dedicated staff will be pleased to learn of your high praise. It will serve as a great encouragement to keep doing what they are doing. We hope to see you again soon and let you enjoy another wonderful experience with us. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

Great service and nice room

Customer review rating 4.4/5

Ijie Couples - 02/05/2019 AccorHotels certified review

Warmly greeting staff. Nice room ambience and easy access to mall. Will be back for sure.

Dear I., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

Strategic location

Customer review rating 4.4/5

Yudha Families - 30/04/2019 AccorHotels certified review

Strategic location but it is difficult to find a parking space because of joining with mall visitors

Dear Yudha H., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. Your feedback is very valuable for us. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind and constructive feedback and we look forward to seeing you again. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager
Customer review rating 4.4/5

Nini Solo - 30/04/2019 AccorHotels certified review

Everything was nice

Dear BUDI PARTINI R., Warm Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. Thank you very much for your positive feedback. It is our pleasure to always serve you with the best service. I will share your comments with our team and I am sure that this feedback will serve as an encouragement for our staff, as we strive to continuously improve the quality of our services. We are very pleased to know that you had a comfortable and memorable stay experience with us, and we hope that your next visit will be as pleasant. Sincerely, Windiarto General Manager

Good experience with a very satisfactory price

Customer review rating 4.4/5

Mathieu T. Business - 29/04/2019 AccorHotels certified review

Good experience. Very nice staff.

Dear Mathieu T., Warmest Greetings from Novotel Tangerang! Thank you for choosing our Hotel as your preferred accommodation during your trip and for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

very luxury and good service

Customer review rating 4.4/5

Andri A. P. Families - 29/04/2019 AccorHotels certified review

maybe more improving on check in service, for making comfortable customer

Dear ANDRI ARIEF P., Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. It is always a pleasure to receive constructive feedback from our valued guests. I am sorry that our service regarding the check in process that did not meet your expectation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we hope that you will enjoy the experience that many of our guests have grown fond of on your next visit. Sincerely, Windiarto General Manager

An excellent short stay.

Customer review rating 4.4/5

Anonymous Business - 28/04/2019 AccorHotels certified review

Fast and easy check-in, good clean room with friendly staff.

Dear Christopher Green, Greetings from Novotel Tangerang! Thank you so much for staying and sharing your experience with us. We are very happy to receive feedback from our guest because it is very valuable for us. We use it as the monitor to control the quality of our service continuously. At Novotel, we are dedicated to provide and exceptional guest experience along with a clean and comfortable facilities. Therefore, we are very happy to hear that you had such a wonderful experience during your stay at our establishment. I believe this feedback will serve as an encouragement for all staff member to keep on providing the best service for all guest. Thank you once again for sharing your pleasant experience. We are looking forward to welcome you back in the near future. Regards, Windiarto General Manager

Will coming back

Customer review rating 4.4/5

Anonymous Families - 28/04/2019 AccorHotels certified review

The staff is very helpful and friendly!!

Dear Melva Kurnia, Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

Wrongly addressed

Customer review rating 4.4/5

I A. N. M. E. R. S. N. Solo - 26/04/2019 AccorHotels certified review

My stay was great as usual. However you wrongly addressed this email. My name is not EKKY RIZKY SEPTIA N.

Dear Valued Guest, Warmest Greetings from Novotel Tangerang! Thank you so much for staying and sharing your experience with us. We are very happy to receive feedback from our guest because it is very valuable for us. We use it as the monitor to control the quality of our service continuously. We are very sorry for the wrong name addressed for you. Let me apologize on behalf of my team for that. Should you let me know what would you like to be addressed, I assure you that this will not occur in the future. At Novotel, we are dedicated to provide an exceptional guest experience along with a clean and comfortable facilities. Therefore, we are very happy to hear that you had such a wonderful experience during your stay at our establishment. I believe this feedback will serve as an encouragement for all staff member to keep on providing the best service for all guest. Thank you once again for sharing your pleasant experience. We are looking forward to hearing from you soon and to welcome you back in the near future. Regards, Windiarto General Manager
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