Hotel Mercure Brussels Centre Midi 4 stars

TripAdvisor rating 4.0/5 866 reviews
Hotel Mercure Brussels Centre Midi
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Hotel extras

  • 2 min walk from the international train station Midi

  • Top breakfast

  • Free use of Wellness and Fitness

  • 15 min walk from the city center

  • 3 meeting rooms with natural daylight

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed 20.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Hotel Mercure Brussels Centre Midi

Boulevard Jamar 25 29
1060
brussels
belgium

Tel: +3225281890

Fax: (+32)2/5281891

Contact email

Check-in from 14h00

Check out up to 12h00

  • MIDI SOUTH :   20,27,49,50,78 MIDI SOUTH

  • MIDI SOUTH :   2 ET 6 MIDI SOUTH

  • By plane

    BRUSSELS NATIONAL At 16.7km / 10.38 miles

  • By train

    GARE DU MIDI At 0.45km / 0.28 miles

GPS :50.839375, 4.338568

Currently, close to our hotel

Les Halles Saint-Géry, Market, Brussels

From 01/01/2016 to 31/12/2019

At 1.1 km

Brussels City Museum, visit

From 01/01/2018 to 31/12/2019

At 1.3 km

Brussels Bridge Rally

From 29/06/2019 to 29/06/2019

At 1.3 km

A giant painting by Guillaume Botazzi on place Jourdan

From 10/02/2019 to 31/12/2019

At 1.3 km

Couleur Café Festival

From 28/06/2019 to 30/06/2019

At 2.9 km

Tour of the Mini-Europe Park, Brussels

From 01/01/2018 to 31/12/2019

At 6.1 km

Tour of the Atomium, Brussels

From 01/01/2011 to 31/12/2019

At 6.2 km

The Maison Autrique, Brussels, visit

From 01/01/2017 to 31/12/2019

At 6.5 km

Brussels Airport, visit

From 01/01/2012 to 31/12/2019

At 12 km

Our accommodations

At Mercure Brussels Centre Midi, you can choose from the various rooms available to suit your needs. Stay in one of our beautifully decorated Superior rooms or Executive Suites. Free Wi-Fi, safe, coffee & tea facilities and bathroom with bath or shower.

Superior Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with 2 single beds

  • Max. number of persons: ‌2
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior room with 1 Double Bed and sofa

  • Max. number of persons: ‌3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Executive Suite with 1 double bed

  • Max. number of persons: ‌3
  • Area: From 60
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

BAR

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 100 m²

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 65 people

Find out more

Our guest reviews for
Hotel Mercure Brussels Centre Midi

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,640 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

866 reviews

Convenient location and friendly staff!

Customer review rating 4.3/5

Meljohn23 Families - 07/06/2019 AccorHotels certified review

Check in was easy. Roomy was pretty spacious and breakfast was delicious

Dear mR J., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasant

Customer review rating 4.3/5

Elio A. Business - 07/06/2019 AccorHotels certified review

Suggestion, TV electronic guide not working, Portuguese channel perhaps needs inclusion.

Dear Mr A., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.3/5

Anonymous Business - 04/06/2019 AccorHotels certified review

Fantastic room

Dear mR C., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

MIss MLE

Customer review rating 4.3/5

Mary-louise E. Families - 01/06/2019 AccorHotels certified review

I stayed at the hotel with my son and my sister, we enjoyed our stay.

Dear Mrs E., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient for a business night over close to Brussels Midi

Customer review rating 4.3/5

Anonymous Business - 31/05/2019 AccorHotels certified review

Very friendly staff allowing me to get my room even before official arrival time. Room has been fully functional, clean and well organised. Hotel is convenient located close to the station, just the nature of the surrounding area and the experience when you enter the street in front of the hotel turns the experience down (waste, dirt, etc.)

Dear Mr K., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Business in Brussels

Customer review rating 4.3/5

Robert C. Business - 26/05/2019 AccorHotels certified review

My stay was I expected. I like to gym and sauna. It's a big plus for the hotel.

Dear Mr C., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient location

Customer review rating 4.3/5

Hoon Business - 23/05/2019 AccorHotels certified review

The room was clean and nice. The location was close to major attractions by metro or walk.

Dear Mr C., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not quite in the location I imagined.

Customer review rating 4.3/5

Anonymous Friends - 22/05/2019 AccorHotels certified review

The hotel was fine but the location was not quite what I expected. Also, breakfast was very over-priced.

Dear Mrs B., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Awful check-in experience - Bizzare Neighborhood

TripAdvisor rating 4.0/5

Enoikos Business - 17/05/2019 TripAdvisor review

My benchmark of worst stay remains Mercure Barcelona Condor … closely followed by this one. It is also a good example of how a single employee can create such an emotional distress to bring you to the point of hospitalisation. I checked in on the evening of Sunday 12th May. I was already in Brussels the previous Friday and handed to the hotel my suits-case (hanging suit bag) . Of course I got a receipt and supposedly they stored it in their luggage room. Upon my check-in I asked for my suits-case and handed over the receipt. The indifferent clerk checked the luggage room and told me relaxed that she can't find it. She even started questioning me if I indeed had given it to them. She pretended to also check in the managers office with no result. I asked her to check again in their luggage room, she did and again said that there was not any luggage of mine corresponding to the receipt I handed her. You can imagine the emotional distress when she told me that it is not her problem … and I had a business meeting on 09:00 on Sunday morning. I asked her to go and check myself their luggage room … and guess what … it was there … instead of hanging … rolled and placed inside a small square self. The incompetent lady of the reception mumbled something like "they moved it … so I couldn't see" …. NO EXCUSE … NO APOLOGIE. After this incident who left me shaking, I checked in the spacious room and went out for a walk. You can reach Grand Place in 20 minutes passing through literally an Arabic ghetto. The people, their dressing, language, music, shops is literally as if you are in Egypt or Tunisia, beautiful countries... but when you are tourist there you don't get that type of looking at you, checking you out like predators. Hotel has a relaxing jacuzzi, sauna and steam bath. Bed had a stiff hard mattress, with no overtop memory foam, therefore sleep comfort was bad. Check-out was super-friendly and efficient. As much as I consider a benchmark of worst employee ever the lady on the check-in on Sunday night, the lady on front-desk on Monday morning 13th was a benchmark of efficiency and friendliness. I hadn't used my voucher for welcome drink, I asked for an orange juice ... and she run to the breakfast room to fetch a freshly squeezed one instead of bottled. Long story short: I will never select it again due to inconsistent service, bad sleep comfort and terrifying neighborhood.

Hello, Many thanks for the message. Concerning the luggage, yes there was a misunderstanding,and yes my collegue searched and had some difficulties to find it,the rest of the message is I am afraid the emotion that overtook.Look out maybe the way you write about other people,I know a lot of them and the super majority are really very nice people. Beds are very personnal,some like hard,some soft we opted for matresses "in between". After a good night rest you could find the positive accent of one of my collegues.That is good. Kind regards, Chris Joosten Mercure Brussels Centre Midi

Calm atmosphere, friendly staff, great breakfast

Customer review rating 4.3/5

Anonymous Couples - 12/05/2019 AccorHotels certified review

We didn't think there was much room for improvement. The hotel atmosphere was tranquil. The staff were friendly and helpful. The decor was modern and harmonious. Our room was quiet and we slept well in the comfortable bed. Everything worked (internet, safe, bathroom). The best was the breakfast: the hotel claims it is 'generous' and it is - the range and quality of the food available is exceptional: well done!

Dear Mr D., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beautiful Brussels with Mercure

Customer review rating 4.3/5

Althea L. Business - 10/05/2019 AccorHotels certified review

A perfect stay. Central. Easy access. Very clean and comfortable room. Magnificent breakfast. Unbeaten anywhere. (Stayed in many 4 star establishments but the breakfast here was just magnificent.) thank you. Reception Staff very professional and friendly. Brussels is a stunningly beautiful city. The hub of the EU. Wonderful. We will return.

Dear Mrs L., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent

Customer review rating 4.3/5

T. Business - 06/05/2019 AccorHotels certified review

Wonderful

Dear T., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not up to expectations

Customer review rating 4.3/5

Kumar Business - 05/05/2019 AccorHotels certified review

The hotel is not worth of it’s rates. The area not attractive, the toilet in family room is too small and separate from the bathroom which is vey very inconvenient. The bar location is not appropriate at all.

Dear Mr P., Thank you for taking the time to tell us about your experience at the Hotel Mercure Brussels Centre Midi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.3/5

Miss M. H. Friends - 29/04/2019 AccorHotels certified review

Lovely staff, lovely room and lovely facilities.

Dear Mrs h., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Holding my money far longer than necessary after I left

Customer review rating 4.3/5

K. Couples - 25/04/2019 AccorHotels certified review

Paid full amount for my stay on arrival. On top of that a higher amount was put on hold as a guarantee. The hold on this higher amount (guarantee) should have been released straightaway after leaving the hotel but it wasn't. Had to make long distance call days later to ask for the hold to be released and am still waiting. I know this unacceptable delay is not with my bank since I stayed at another hotel on my way back home and their hold was released in good time. Have also stayed at numerous hotels from the same group across Europe and have never experienced this.

Dear Mr K., Thank you for taking the time to tell us about your experience at the Hotel Mercure Brussels Centre Midi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Put a hold on my credit card for an amount higher than the value of the full stay I paid upfront. Hold not released

TripAdvisor rating 4.0/5

Excursion07701928429 Couples - 25/04/2019 TripAdvisor review

I paid upfront by debit card for my 2 night stay. On top of that the hotel put a hold on my credit card for funds equalling 125% of my full stay I paid in advance. I understand the need of putting funds on hold for guarantee purposes but I would have appreciated being notified the funds on hold were greater than the value of my stay. I only found out later when checking my finances online. The source of my grievance however is that the hotel did not bother releasing the hold in a timely manner. I am not talking about delay due to transaction going trough the banking system., no. I did call the hotel (international rate) 3 days after returning home to be told that they have not initiated the fund release yet but they will will be doing so shortly. I am still waiting but as a precaution I have alerted my bank and forwarded them the evidence the full stay was paid for upfront by debit card.. And needless to say there is nothing warranting the hotel holding any funds. The hotel itself is OK, clean and spacious rooms but it is located in a rundown area. To summarise, I don't feel comfortable at all with 3rd parties messing around with my money so will definitely not be returning here.

Hello, Many thanks for the message. My collegue contacted you to check what happened and solved the problem with you.I think it is always better that people speak to each other. Kind regards, Chris Joosten Mercure Brussels Centre Midi

Short and ok

Customer review rating 4.3/5

Anonymous Business - 06/04/2019 AccorHotels certified review

Been in hotels o often, no special experiences. Check-in, sleep, wake up, check-out

Dear Mr Z., We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent experience in Mercure BRUSSELS centre

Customer review rating 4.3/5

B. Couples - 30/03/2019 AccorHotels certified review

Excellent hotel, very friendly personnel, very confortable and convenient location

Monsieur B., Nous vous remercions pour vos commentaires suite à votre séjour à Hotel Mercure Brussels Centre Midi. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

Brief but lovely stay

Customer review rating 4.3/5

Helen J. Couples - 28/03/2019 AccorHotels certified review

Staff were very helpful even before my trip in helping me secure a room with a walk in shower. The hotel was easy to find and lovely and clean. Only reason I don’t give it a 10 is due to lack of food served at the bar as only pizzas were really available. So for someone like me in a wheelchair we had to travel to find food however the bar/reception staff were helpful and friendly and the Leffe Beer was lovely.

Dear MrsJONES, We very much appreciate your comments regarding your stay at the Hotel Mercure Brussels Centre Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

very nice staff especially the blond young lady when I arrived at ca 18:00 on 26th March

Customer review rating 4.3/5

Anonymous Business - 28/03/2019 AccorHotels certified review

my room 406 was big and nice, but the TV was not working well, I called the reception, the blond young lady came up, tried to solve the problem, then sent up the hotel technician, the TV worked better but there were still flashes on the screen...they were both very nice and polite all way long. The hotel is nice, but the neighborhood was alas less nice.

Dear Mrs Y., Thank you for taking the time to tell us about your experience at the Hotel Mercure Brussels Centre Midi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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