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ibis Belfast City Centre Hotel 3 stars

TripAdvisor rating 4.0/5 2,151 reviews
ibis Belfast City Centre
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+ 15 Services
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Room 1

Number of guests
Children's age
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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Central location and the friendliest staff this side of the River Lagan

  • 124 double and twin bedrooms

  • Snacks and refreshments readily available

  • Hotel amenities include free fibre Wi-Fi

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

ibis Belfast City Centre

100 Castle Street
NORTHERN IRELAND
BT1 1HF
belfast
united kingdom

Tel: +442890238888

Fax: (+44)2890/891890

Contact email

Check-in from 14h00

Check out up to 12h00

  • GREAT VICTORIA STREET :   GREAT VICTORIA

  • By plane

    BELFAST INTL At 25km / 15 miles

  • By train

    GREAT VICTORIA ST At 0km / 0 miles

GPS :54.599304, -5.934798

Our accommodations

Each of the hotel's ensuite bedrooms offer flat screen TVs, power shower, hairdryer and tea and coffee making facilities

Double room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV

Twin room with 2 beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

LE RESTAURANT

Type of cuisine: Other cooking style

Our on-site 'Le Restaurant' offers tasty à la carte dishes through the evening, and a range of light bites served 24 hours a day. And our commitment to our neighbourhood's economy means it's all crafted with locally sourced produce wherever possible.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Belfast City Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

4,088 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,151 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.3/5

Declan M. Couples - 12/08/2019 AccorHotels review

Excellent

Dear DECLAN M., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Its great to see you making full use of your Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor
Customer review rating 4.3/5

Anonymous Friends - 12/08/2019 AccorHotels review

Very good

Dear JOHN O., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Great. Comfortable,

Customer review rating 4.3/5

Janette M. Solo - 12/08/2019 AccorHotels review

Holiday, I was here doing my family tree

Dear JANETTE M., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. Its great to see you chose our hotel to stay for such a meaningful trip -we hope you had great success on your family tree. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Very good

Customer review rating 4.3/5

Don M. Business - 12/08/2019 AccorHotels review

Always stay in a ibis hotel wherever the city I'm in love the layout of rooms and hotel always feel at home

Dear DON M., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you always stick to the Ibis brand, we try to be a home away from home for our guests to always feel welcome so its great that this was the case in your experience. Its great to see you making full use of your Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Excellent

Customer review rating 4.3/5

John Couples - 12/08/2019 AccorHotels review

Staff were superb

Dear JOHN G., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Cheap and cheerful. Good value. Excellent staff

Customer review rating 4.3/5

Collie M. Couples - 09/08/2019 AccorHotels review

Overall very nice. Good value so wasn't expecting luxury. Great breakfast and excellent, friendly staff

Dear COLIN M., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Good Location and friendly staff.

Customer review rating 4.3/5

Bridget. Couples - 09/08/2019 AccorHotels review

Great location easy to walk to center. Car park across the road. Everything was good except our room was at the front of the hotel so could here a lot of outdoor noise early in the morning. The hot breakfast foods was cold

Dear BRIDGET F., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you were impressed by the location of the hotel, Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it with so many beautiful restaurants, well known pubs and lively shopping areas right on our doorstep Unfortunately due to the layout of the hotel when built all our double bedrooms are located to the front of the hotel and all twin bedrooms are located at the back. I apologise for any street noise you encountered during your stay with us as a result of this. I have also passed your feedback onto our breakfast chef as all fully cooked and continental breakfast buffet items are prepared freshly in the hotel kitchen each day and monitored and replenished by our breakfast food and beverage team throughout the morning I do apologise that it wasn't up to standard in your experience. Its great to see you making full use of your Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Lovely and well looked after.

Customer review rating 4.3/5

John F. Couples - 08/08/2019 AccorHotels review

It was an easy transfer. Everything had been organised and we just rocked up. Our cases were stored while we went away and that was fantastic. The room was clean and had all amenities. It was easy to get around from the hotel. There was a comfortable area to sit while waiting for taxis.

Dear John F., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you had such a hassle free stay with us. This is the experience we love hearing about from our guests and we hope it means you will be returning to us again in the future. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Belfast exploring

Customer review rating 4.3/5

Dee Solo - 08/08/2019 AccorHotels review

Quick check in , comfortable room and central location.A clean and spacious room with everything needed to explore this city.

Dear DEIRDRE O., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found the check in to be quick, the room to be comfortable and the location to be central -these are 3 main factors in any hotel stay and I'm glad on this occasion we have ticked the boxes. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Great value for money!

TripAdvisor rating 4.0/5

Rameses M Friends getaway - 08/08/2019 TripAdvisor review

Great service. Friendly and helpful staff. The room was very clean, smelt nice and up to standard. The breakfast was not pricey at all and it was filling with lots of choices. The location is very ideal, near to bus stops and public transport. It's literally within the city centre. The luggage service/ deposit was an added bonus with no cost at all! I would highly recommend this hotel if you are finding a place to stay in Belfast.

Dear Rameses M, Firstly I would like to thank you for choosing our hotel and for leaving us this outstanding 5 STAR review. I am delighted to see you were impressed by the service you received in our hotel and the team that we have here. I have also passed your feedback onto the housekeeping manager to share with her team. The breakfast chef was also thrilled to hear you were impressed by the fully cooked and continental; breakfast buffet which is prepared freshly in the hotel kitchen each morning. We are indeed very fortunate to be located so centrally to Belfast city which makes it very convenient for our guests who wish to travel by bus to the hotel. -as you stated we are a 5 minute walk to the bus station and many local bus stops. We do of course offer a safe facility for our guests to leave their luggage with us before and after check in, this means you can continue exploring our vibrant city even after you have vacated your rooms without having to carry heavy cases around also. Its such a pleasure to see you would recommend our hotel when staying in Belfast -I hope this means you will be returning to us again in the future. remember to sign up free of charge to the Accor loyalty membership scheme to avail of the exclusive members discounts and various other perks and privileges when booking directly through the Accor website, (not just in our hotel but every Accor hotel worldwide) Thank you again for sharing your experience with us on TripAdvisor. Kind regards Emma McElkerney Front Office Supervisor.

Very good staff so helpful breakfast great

Customer review rating 4.3/5

Kathleen &. P. H. Couples - 07/08/2019 AccorHotels review

i would go back again really enjoyed our stay room good clean and bed very comfortable were so helpful when i phone to make the booking kathleen & peter

Dear KATE H., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you would return to our hotel. This is the best compliment we can hope to receive from our guests. Its great to see you making full use of your Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

IT was ok

Customer review rating 4.3/5

Stewart Couples - 07/08/2019 AccorHotels review

Well, The room was ok but warm and the airco was not able to cool the room Opening the window lead to the courtyard where it was noisy The breakfast was fine. Hotel is perfectly located. The showen in the room and toilet was clean and al worked fine.

Dear SJOERD B., Thank you for taking the time to tell us about your experience at the ibis Belfast City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I apologise that you found the room to be too warm and the air-con to be ineffective, we at reception would have been happy to provide you with a charger had we have been aware of the issue. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma McElkerney Front Office Supervisor

Brilliant

Customer review rating 4.3/5

Carolann Friends - 06/08/2019 AccorHotels review

Great location and hotel spotless

Dear CAROLANN M., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Its great to see you making full use of your Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

good package for value

Customer review rating 4.3/5

Marcel C. Solo - 06/08/2019 AccorHotels review

typical standard IBIS room, but just what you need. Excellent bed and everything was clean. Breakfast nothing special but ok. Really liked the central place of this hotel and efficient handling at the reception

Dear MARCEL C., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Its great to see you making full use of your Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Room very clean .Hot food a bit cold at breakfast

Customer review rating 4.3/5

Myra O. Couples - 05/08/2019 AccorHotels review

Comfortable overall.Location very good if a bit noisy at night.Parking too expensive.

Dear MYRA P., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you were comfortable in our hotel and were impressed by the location, we are indeed very fortunate to be located so centrally in such a vibrant city. I would however like to apologise that you found the parking to be expensive, unfortunately due to the layout of the hotel when it was built we have no onsite car parking facilities and therefore cannot offer free parking, we do however have a deal with the Car park directly facing the hotel "City Car Parks" where guests of the hotel receive a rate of £6 per 24 hours which is heavily discounted from the standard rate of £25 for non residents. Its great to see you making full use of your Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Perfect

Customer review rating 4.3/5

Anonymous Friends - 05/08/2019 AccorHotels review

Was good

Dear CRAIG D., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Good rooms, good service.

Customer review rating 4.3/5

Anonymous Couples - 05/08/2019 AccorHotels review

The room was satisfactory based on what we paid for.

Dear AUDREY E., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

The best Inis so far

Customer review rating 4.3/5

Anonymous Business - 05/08/2019 AccorHotels review

The room was clean and staff were extremely helpful

Dear PASCHAL F., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Its great to see you making full use of your Gold Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Fantastic location

Customer review rating 4.3/5

Pj -. U. Friends - 04/08/2019 AccorHotels review

Friendly and accommodating staff

Dear PHILLIP J., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found our team to be friendly and accommodating, we are indeed a customer orientated hotel therefore reviews such as yours are very encouraging to us. Its great to see you making full use of your Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.U./UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Good hotel in a good location.

Customer review rating 4.3/5

Michael S. Couples - 04/08/2019 AccorHotels review

Nice clean room, staff friendly and very helpful and a very nice breakfast.

Dear MICHAEL S., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you were impressed by your room and the team we have here at the hotel, I have also passed your feedback onto the breakfast chef who was delighted that you enjoyed your breakfast experience. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor
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