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ibis Belfast City Centre Hotel 3 stars

TripAdvisor rating 4.0/5 2,031 reviews
ibis Belfast City Centre
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Hotel extras

  • Central location and the friendliest staff this side of the River Lagan

  • 124 double and twin bedrooms

  • Snacks and refreshments readily available

  • Hotel amenities include free fibre Wi-Fi

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

ibis Belfast City Centre

100 Castle Street
NORTHERN IRELAND
BT1 1HF
belfast
united kingdom

Tel: +442890238888

Fax: (+44)2890/891890

Contact email

Check-in from 14h00

Check out up to 12h00

  • GREAT VICTORIA STREET :   GREAT VICTORIA

  • By plane

    BELFAST INTL At 25km / 15 miles

  • By train

    GREAT VICTORIA ST At 0km / 0 miles

GPS :54.599304, -5.934798

Our accommodations

Each of the hotel's ensuite bedrooms offer flat screen TVs, power shower, hairdryer and tea and coffee making facilities

Double room with 1 double bed

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Twin room with 2 beds

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

LE RESTAURANT

Type of cuisine: Other cooking style

Our on-site 'Le Restaurant' offers tasty à la carte dishes through the evening, and a range of light bites served 24 hours a day. And our commitment to our neighbourhood's economy means it's all crafted with locally sourced produce wherever possible.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Belfast City Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,709 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,031 reviews

Business Stay

Customer review rating 4.3/5

Anonymous Business - 19/04/2019 AccorHotels certified review

My experience was pretty good. Stayed for a conference so was not in the hotel room much. Breakfast was good and room was clean and well kept. One issue is the small breakfast room meant it was difficult to get seated for breakfast.

Ok

Customer review rating 4.3/5

Javier Families - 17/04/2019 AccorHotels certified review

Good check in, recepcionist tried to upsell breakfast. Didn’t ask any open questions, or tried to find out any info about us. Not any map was given to us or recomendation about the city.

Ms

Customer review rating 4.3/5

Kirsty T. Families - 17/04/2019 AccorHotels certified review

Simple to check in, bedroom was clean and tidy. Bed was nice and comfortable also. Shower was lovely and a good size.

Dear KIRSTY T., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Great location but that big sign on the wall!!!!!!!!

Customer review rating 4.3/5

Andrew M. Couples - 17/04/2019 AccorHotels certified review

The hotel location, facilities. room standard and breakfast area was fine, our stay in Belfast coincided with a weather front of fairly strong winds. As a result of these high winds our room allocation of 818 was right beside the big red sign on outside of the hotel. So when the winds are stronger than normal, that big red sign makes a lot of noise and will disrupt your night sleep. If it's windy, watch where the room is compared to this big sign and if you can be moved then ask,

Clean...good staff....central

Customer review rating 4.3/5

Cheryl Solo - 17/04/2019 AccorHotels certified review

I lived staying at the ibis.....I found it very clean .nice breakfast and polite staff

Excellent

Customer review rating 4.3/5

Lesley M. Families - 17/04/2019 AccorHotels certified review

Brilliant comfortable friendly professional

Dear LESLEY M., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Its great to see you making full use of your Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

What we needed

Customer review rating 4.3/5

Anonymous Business - 17/04/2019 AccorHotels certified review

Pleasant

Pleasant stay

Customer review rating 4.3/5

Lynda Couples - 16/04/2019 AccorHotels certified review

Pleasant stay room clean although there seemed to be a tea stain on the bed sheets

Dear LYNDA M., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I'm sorry to see there was stains on the bed linen, I have passed your review onto the housekeeping manager to share with her team as this is of course unacceptable. Thank you again for sharing your experience, and we hope to welcome you back again soon Sincerely, Emma McElkerney Front Office Supervisor

Would stay there again.

Customer review rating 4.3/5

Martina Solo - 16/04/2019 AccorHotels certified review

Very nice overall, friendly staff, super comfy beds, would stay there again!

Dear MARTINA S., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. Its great to see you found the beds to be comfortable, we have just this year completed the removal of every bed in the hotel and replacing them with new ones so I’m very pleased to see they were a hit with yourselves. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Excellent hotel and Reception staff

Customer review rating 4.3/5

Carol A. Families - 15/04/2019 AccorHotels certified review

Very enjoyable and comfortable

Dear CAROL A., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Its great to see you making full use of your Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Great front of house and breakfast

Customer review rating 4.3/5

Nicola J. Business - 15/04/2019 AccorHotels certified review

A very warm welcome to Belfast and at the same time a very quick, efficient check in , which as a business traveller what you need after a long journey. I’d stayed with Ibis before and as a business traveller find the hotels efficient and rooms , on the whole, comfortable . I don’t like the pod designed bathrooms since they don’t circulate air and my room this time, 916, positively stank at times from both the drainage in the sink and the shower. It was putrid. Had I been staying longer I would have asked to change.

Dear NICOLA ANNE J., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I would firstly like to apologise about the issue with your bathroom, I have passed your room number onto the maintenance manager to investigate this so to ensure no further disruption to our guests stays. I am delighted to see you received a warm welcome and your check in was efficient. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Great girls’ weekend

Customer review rating 4.3/5

Flora F. Friends - 15/04/2019 AccorHotels certified review

Convenient to city centre Comfortable beds Delicious breakfast - but where are the wheaten bread and soda farls? Friendly helpful staff Value for money Everyone in the party thorough enjoyed their stay

Dear FLORA F., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I have passed your feedback onto our breakfast chef who was delighted to see you found the breakfast to be excellent, we do provide a fully cooked breakfast unfortunately due to brand standard this is not an Irish breakfast but hopefully in the future this is something we will be able to provide. Its great to see you making full use of your Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Very comfortable stay.

Customer review rating 4.3/5

Marianne Couples - 14/04/2019 AccorHotels certified review

Ibis in general meets our expectations and Ibis Belfast did just that. Clean, comfortable beds and good service overall. Thank you.

Dear MARIANNE K., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found our beds to be clean and comfortable, we began renovations at the start of the year and the first thing we did was remove and replace all the hotels beds so its great to hear positive feedback on them. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Great hotel, great location for shops, bars ect.

Customer review rating 4.3/5

Anonymous Couples - 12/04/2019 AccorHotels certified review

Hotel very clean, rooms small but very cosy, great breakfast.

Dear SINEAD B., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found the hotel to be clean and cosy, I have passed this feed back along to the housekeeping manager to share with her team as the housekeepers work very hard behind the scenes and its great when they are acknowledged for their efforts. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Extremely satisfied

Customer review rating 4.3/5

M. P. Solo - 12/04/2019 AccorHotels certified review

Room were cozy and all the staff were very helpful and cheerful.

Dear P. M., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found our team to be helpful and cheery. We at the hotel understand how important our interaction with a guest is when contributing to their overall experience so I am delighted we helped to make yours such a pleasant one. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

the staff was very helpful. But

Customer review rating 4.3/5

Val Friends - 11/04/2019 AccorHotels certified review

The staff was very helpful but we had to park across the street. It was difficult to find the hotel.We drove around for HOURS. Hard to figure how to get to the parking spot.

Dear VAL B., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I would like to apologise that you had some issues accessing the car park, if you had of came to the reception desk upon arrival a member of our team would have been more than happy to come and show you exactly where to park as there is 2 car parks facing the hotel and it can get a bit confusing. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Emma McElkerney Front Office Supervisor

Lovely hotel in a great location

Customer review rating 4.3/5

Anonymous Couples - 08/04/2019 AccorHotels certified review

Modern, clean hotel situated right in the city centre, located just off the motorway. Parking only £6 next door for 24 hours. Staff very friendly and breakfast was lovely.

Dear ANGELINA C., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. Its great to see you were able to make full use of our guests arrangement with the 24 hour securely managed multi-storey City Car Parks. Its great that the car park is offered to our guests at a heavily discounted rate from £25 per night to just £6 for 24 hours. Its great to see you making full use of your Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor
Customer review rating 4.3/5

Julie Couples - 08/04/2019 AccorHotels certified review

We really enjoyed our stay at the ibis. The room was clean and spacious. Just two small issues - the bath towels were of poor quality and not big enough to get dried with. And each time our room was cleaned we were unable to access it with our room key card - the card had to be re-activated by a staff member on reception.

Dear JULIE T., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I apologise that you felt the towels to be a bit on thne small side, these are unfortunately Ibis brand standard towels and will be found in every Ibis hotel worldwide. I also apologise about the key cards deactivating, this happens for a number of reasons -they are made with a metal strip inside with leaves them sensitive to items such as mobile phones and bank cards etc. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Emma McElkerney Front Office Supervisor

Great price and location!

Customer review rating 4.3/5

Lynn Couples - 07/04/2019 AccorHotels certified review

Very clean room, exceptionally helpful staff, right in the heart of Belfast, loved it!!

Dear LYNN S., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Very nice stay, very central to everything

Customer review rating 4.3/5

Emma C. Couples - 07/04/2019 AccorHotels certified review

We had a lovely stay in the hotel, I had stayed before and always have had a good experience, only recommendation I would make is let people know what size the pizzas are as we ordered two and couldn't finish the second 1 and they were very dear

Dear EMMA c., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you were pleased with your stay inour hotel, I do however apologise that it wasnt made clear the size of our pizzas, all pizza bases are standard 12" and are suitable for one guest or two guests sharing. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor
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