ibis Belfast City Centre Hotel 3 stars

TripAdvisor rating 4.0/5 2,023 reviews
ibis Belfast City Centre
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Hotel extras

  • Central location and the friendliest staff this side of the River Lagan

  • 124 double and twin bedrooms

  • Snacks and refreshments readily available

  • Hotel amenities include free fibre Wi-Fi

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

ibis Belfast City Centre

100 Castle Street
NORTHERN IRELAND
BT1 1HF
belfast
united kingdom

Tel: +442890238888

Fax: (+44)2890/891890

Contact email

Check-in from 14h00

Check out up to 12h00

  • GREAT VICTORIA STREET :   GREAT VICTORIA

  • By plane

    BELFAST INTL At 25km / 15 miles

  • By train

    GREAT VICTORIA ST At 0km / 0 miles

GPS :54.599304, -5.934798

Our accommodations

Each of the hotel's ensuite bedrooms offer flat screen TVs, power shower, hairdryer and tea and coffee making facilities

Double room with 1 double bed

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Twin room with 2 beds

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

LE RESTAURANT

Type of cuisine: Other cooking style

Our on-site 'Le Restaurant' offers tasty à la carte dishes through the evening, and a range of light bites served 24 hours a day. And our commitment to our neighbourhood's economy means it's all crafted with locally sourced produce wherever possible.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Belfast City Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,691 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,023 reviews

Very comfortable stay.

Customer review rating 4.3/5

Marianne Couples - 14/04/2019 AccorHotels certified review

Ibis in general meets our expectations and Ibis Belfast did just that. Clean, comfortable beds and good service overall. Thank you.

Dear MARIANNE K., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found our beds to be clean and comfortable, we began renovations at the start of the year and the first thing we did was remove and replace all the hotels beds so its great to hear positive feedback on them. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Great hotel, great location for shops, bars ect.

Customer review rating 4.3/5

Anonymous Couples - 12/04/2019 AccorHotels certified review

Hotel very clean, rooms small but very cosy, great breakfast.

Dear SINEAD B., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found the hotel to be clean and cosy, I have passed this feed back along to the housekeeping manager to share with her team as the housekeepers work very hard behind the scenes and its great when they are acknowledged for their efforts. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Extremely satisfied

Customer review rating 4.3/5

M. P. Solo - 12/04/2019 AccorHotels certified review

Room were cozy and all the staff were very helpful and cheerful.

Dear P. M., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found our team to be helpful and cheery. We at the hotel understand how important our interaction with a guest is when contributing to their overall experience so I am delighted we helped to make yours such a pleasant one. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

the staff was very helpful. But

Customer review rating 4.3/5

Val Friends - 11/04/2019 AccorHotels certified review

The staff was very helpful but we had to park across the street. It was difficult to find the hotel.We drove around for HOURS. Hard to figure how to get to the parking spot.

Dear VAL B., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I would like to apologise that you had some issues accessing the car park, if you had of came to the reception desk upon arrival a member of our team would have been more than happy to come and show you exactly where to park as there is 2 car parks facing the hotel and it can get a bit confusing. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Emma McElkerney Front Office Supervisor

Lovely hotel in a great location

Customer review rating 4.3/5

Anonymous Couples - 08/04/2019 AccorHotels certified review

Modern, clean hotel situated right in the city centre, located just off the motorway. Parking only £6 next door for 24 hours. Staff very friendly and breakfast was lovely.

Dear ANGELINA C., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. Its great to see you were able to make full use of our guests arrangement with the 24 hour securely managed multi-storey City Car Parks. Its great that the car park is offered to our guests at a heavily discounted rate from £25 per night to just £6 for 24 hours. Its great to see you making full use of your Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor
Customer review rating 4.3/5

Julie Couples - 08/04/2019 AccorHotels certified review

We really enjoyed our stay at the ibis. The room was clean and spacious. Just two small issues - the bath towels were of poor quality and not big enough to get dried with. And each time our room was cleaned we were unable to access it with our room key card - the card had to be re-activated by a staff member on reception.

Dear JULIE T., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I apologise that you felt the towels to be a bit on thne small side, these are unfortunately Ibis brand standard towels and will be found in every Ibis hotel worldwide. I also apologise about the key cards deactivating, this happens for a number of reasons -they are made with a metal strip inside with leaves them sensitive to items such as mobile phones and bank cards etc. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Emma McElkerney Front Office Supervisor

Great price and location!

Customer review rating 4.3/5

Lynn Couples - 07/04/2019 AccorHotels certified review

Very clean room, exceptionally helpful staff, right in the heart of Belfast, loved it!!

Dear LYNN S., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Very nice stay, very central to everything

Customer review rating 4.3/5

Emma C. Couples - 07/04/2019 AccorHotels certified review

We had a lovely stay in the hotel, I had stayed before and always have had a good experience, only recommendation I would make is let people know what size the pizzas are as we ordered two and couldn't finish the second 1 and they were very dear

Dear EMMA c., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you were pleased with your stay inour hotel, I do however apologise that it wasnt made clear the size of our pizzas, all pizza bases are standard 12" and are suitable for one guest or two guests sharing. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Was okay

Customer review rating 4.3/5

Craig Families - 07/04/2019 AccorHotels certified review

Had to be moved room because of noise. Tap water smelled of sewage. Everything else was fine.

Dear CRAIG B., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I would like to apologise that you experienced an issue in your room but im relieved to hear we were able to resolve this and provide a new room I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Great apart from the sticky floor

Customer review rating 4.3/5

Ar Business - 05/04/2019 AccorHotels certified review

I've stayed in many ibis hotels and they provide exactly what it is needed, a clean good sized room with adequate bathroom facilities and breakfast provision, ibis Belfast was as expected, the staff were friendly but not obtrusive.

Dear ANNE R., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found your room to be clean and of good size, I have passed your comments along to the housekeeping manager to share with her team. Its great to see you making full use of your Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Fine

Customer review rating 4.3/5

Kk Business - 05/04/2019 AccorHotels certified review

it was fine. Although - i was told to provide my address should i leave anything in my room and I am yet to receive a note telling me if i will received my iphone charger in the post?

Dear POONAMMS K., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I would like to apologise for the delay in your charger being sent, I can assure you someone will be in contact with you today to arrange postage. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Emma McElkerney Front Office Supervisor

Fantastic

Customer review rating 4.3/5

Kelly S. Friends - 05/04/2019 AccorHotels certified review

I can’t fault one thing. Amazing room, great staff. Overall a great experience.

Dear KELLY S., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Stayed here so well located

Customer review rating 4.3/5

Mrs E. W. Couples - 04/04/2019 AccorHotels certified review

All staff very friendly and welcoming, very nclran and comfy rooms, food & bar great value, very good located close to all amenities

Dear MARY W., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found our team to be helpful and friendly. We at the hotel understand how important our interaction with a guest is when contributing to their overall experience so I am delighted we helped to make yours such a pleasant one. Its great to see you were impressed by the location of the hotel, Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it with so many beautiful restaurants, well known pubs and lively shopping areas right on our doorstep I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Very good. Nice room. Bed was comfortable but could have done with a harder pillow but thats just being picky.

Customer review rating 4.3/5

Charles B. Business - 04/04/2019 AccorHotels certified review

Staff were extremely helpful and my room was tidy and clean. I did not have a fried breakfast but I really enjoyed other offerings.

Dear CHARLES MR B., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found our team to be extremely helpful. We at the hotel understand how important our interaction with a guest is when contributing to their overall experience so I am delighted we helped to make yours such a pleasant one. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope next time you visit us you will try the fully cooked breakfast. -its lovely! Sincerely, Emma McElkerney Front Office Supervisor

Thanks folks!

Customer review rating 4.3/5

Cheryl Business - 03/04/2019 AccorHotels certified review

Does what it says on the tin: cheap, comfortable, friendly.

Dear CHERYL M., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Good stay, dampened by tryin to overcharge us, while checking out.

Customer review rating 4.3/5

Jamie F. Couples - 03/04/2019 AccorHotels certified review

All in all a good stay, room was clean, bed was comfy etc the only thing that let the experience down was being over charged at checkout. We where asked if we would like to add breakfast on at 6.95 or it would cost 8.95 if we wanted to pay for it on the day. Although we asked for it to be added on, where still billed 8.95. I know it’s only 2quid, but the wife only had a slice of toast, scrambled egg and a cup of tea. Other than the dispute with the bill, which I feel could have maybe been handled a bit more professional, the hotel was clean and tidy.

Dear JAMIE F., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I would firstly like to apologise for the issue you experienced on departure, this of course should never have been disputed and I would like to offer you a full refund on the breakfast amount by way of apology, I tried to contact you using the number on the reservation but unfortunately couldnt get through. If you could contact the hotel on 02… option 3 for reception I will be happy to arrange this for you. Thank you again for sharing your experience, and we hope to welcome you back again soon Sincerely, Emma McElkerney Front Office Supervisor

Extremely satisfied

Customer review rating 4.3/5

David J. Families - 03/04/2019 AccorHotels certified review

We stayed for two nights and were very impressed with the hotel. Staff were friendly and helpful, the room was clean and comfortable; the location was central and for the price we were very happy with the overall experience. Can definitely recommend this hotel and would consider staying here again.

Dear JEANIE J., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Convenient location

TripAdvisor rating 4.0/5

RABI40 Couples - 03/04/2019 TripAdvisor review

A good location within easy reach of the centre of Belfast (City Hall etc) as well as such places at the Opera House, the National Trust's Crown Bar. Friendly and helpful welcome and staff with good breakfast choice. Probably not great for an evening meal, but there are plenty of other places within walking distance.

Dear RAB140, Thank you firstly for choosing our hotel and for sharing your experience with us on tripadvisor. I am delighted to see you found our location to be convenient to the places you wanted to visit, we are indeed very fortunate to be located so centrally. Its great to see our friendly and helpful team were able to contribute to making your experience a positive one, we do offer a wide variety of fully cooked and continental breakfast items, we do also however offer a range of beautiful evening meals also, we hope you'll come back to stay with us again soon and try one. - remember to sign up free of charge to the Accor loyalty membership scheme to avail of the exclusive members discounts and various other perks and privileges when booking directly through the Accor website, (not just in our hotel but every Accor hotel worldwide). Thank you again for sharing your experience with us and we hope to welcome you back again very soon. Kind regards Emma McElkerney Front Office Supervisor.

A Fantastic Stay!!

Customer review rating 4.3/5

John C. Business - 02/04/2019 AccorHotels certified review

I stayed 1 night, and from start to finish no issues, checked in and was allocated a room on the 9th floor, nice and quiet, just perfect, also the staff were able to accommodate a late check out, so I could take my time on the Sunday morning, fantastic service. Room was fantastic, Ibis hold to a great standard, and I wasn't disappointed. I also wanted to congratulate the hotel on reducing environmental impact, far too many hotels have individual bars of soap in plastic wrappers, plus having a fascination with having plastic cups in the bathroom, again surrounded by a plastic wrapper, it baffles me how a hotel with 100+ rooms on average, many more, for a standard double room, uses 4 plastic wrappers per day per room (2 soaps, 2 cups) , that's 145,000+ pieces of plastic wrapper per year, and many of these hotels are in Belfast, and might I say are other hotels in the Ibis brand. So it was encouraging to see when I arrived at my room, that soap was in a dispenser and the 2 cups were paper with 100% biodegradable on the side, without a plastic wrapper in sight, so much so I took a photograph to show some of the other hotels I visit, this is how it's done, there is no reason why they can't hold to the same environmental standard. Overall I'm very much looking forward to my next stay at your hotel.

Dear JOHN C., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you were so impressed by our "Planet 21" initiatives, we do indeed swap plastic for biodegradable paper or ceramic cups whenever possible, we provide Eco-certified soap, shampoo and shower-gel in our rooms and our cleaning products used by the housekeeping team are environmentally friendly. Its great to see you making full use of your Gold Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Good

Customer review rating 4.3/5

Anonymous Friends - 02/04/2019 AccorHotels certified review

Good

Dear SUZANNE E., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor
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