WIFI/Internet Access- Central location and the friendliest staff this side of the River Lagan
- 124 double and twin bedrooms
- Snacks and refreshments readily available
- Hotel amenities include free fibre Wi-Fi
Services in the hotel and nearby
Services and practical information
Paying- WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- Parking (Nearby)
- Public indoor parking
- Bus/coach parking area (Nearby)
- Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access (Paying)
- Reduced mobility facilities (Paying)
- Accessible bathroom
- 100% non-smoking hotel
- Air conditioned
- Air conditioning
- Manual temperature control
- Reception open 24 hours a day
- Early check-in/Late check-out
- EARLY CHECK IN FROM 9AM (Paying)
- LATE CHECK-OUT UP TO 5PM (Paying)
- Dry cleaning / Ironing
Hotel location
100 Castle Street
NORTHERN IRELAND
BT1 1HF
BELFAST
UNITED KINGDOM
- GREAT VICTORIA STREET : GREAT VICTORIA
- BELFAST INTL At 25km / 15.54 miles
- GREAT VICTORIA ST At 0.5km / 0.31 miles
GPS : 54.599304, -5.934798
Our rooms
Each of the hotel's ensuite bedrooms offer flat screen TVs, power shower, hairdryer and tea and coffee making facilities
Double room with 1 double bed
Modern and inviting, the new ibis room has everything you need: an ensuite bathroom, modern decor, queen-size bed, hairdryer, tea/coffee facilities, Internet and a flat-screen TV with all the best channels.
Twin room with 2 beds
Modern and inviting, the new ibis room boasts all the features you want most: an ensuite bathroom, modern decor, 2 cosy beds, hairdryer, tea/coffe facilities, Internet, and a flat-screen TV with all the best channels.
- 124 rooms
- 100% non-smoking hotel
- 7 rooms for people with reduced mobility
- 9 connecting rooms
- Baby bed
Our restaurants and bars
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Our on-site 'Le Restaurant' offers tasty à la carte dishes through the evening, and a range of light bites served 24 hours a day. And our commitment to our neighbourhood's economy means it's all crafted with locally sourced produce wherever possible.
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Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.
Dear OISIN C., Thank you for taking the time to tell us about your experience at the ibis Belfast City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I would firstly like to apologise for the inconvenience with the air conditioning system, unfortunately all A/C units in the hotel have only 2 settings, in the summer they will be set to blow cold air and in the winter they will be set to blow out hot air, if we at reception had of known this was disrupting your stay we would have been happy to turn it off completely in your room and provide you with a fan to cool the room down. On a more positive note I am delighted to see you were impressed by the location of the hotel, Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it with so many beautiful restaurants, well known pubs and lively shopping areas right on our doorstep. Its also great that you were able to make use of our guests deal with the securely monitored 24/7 city car parks. We really hope to welcome you back again soon for a more positive experience. Sincerely, Emma McElkerney Front Office Supervisor
Dear UGUR I., Thank you for taking the time to tell us about your experience at the ibis Belfast City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It's always disappointing for us as a team when a guest feels their experience with us wasn't what it could have been, I'm sorry to see you were unimpressed with the hotel, I am however pleased to let you know the hotel is undergoing some major refurbishments at the end of this month, I hope you come back and see us when this is done so we can change the experience to a positive one. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma McElkerney Front Office Supervisor
Dear ROBERT J J., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you were happy with our team. We at the hotel understand how important our interaction with a guest is when contributing to their overall experience so I am delighted we helped to make yours such a pleasant one. I have also passed your compliments onto the breakfast chef as he takes great pride in everything he serves and feedback such as yours is very encouraging to him. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor
Dear MRS KATRINA D., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor
Dear KLAUDIA M., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you were impressed by the location of the hotel, Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it with so many beautiful restaurants, well known pubs and lively shopping areas right on our doorstep. I have also passed your comments onto the housekeeping team as they work so hard behind the scenes to maintain the levels of cleanliness our guests deserve so its great when they are acknowledged for their efforts. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor
Dear ALMA A., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to read your feedback regarding your experience at our hotel, especially about our friendly staff, we love contributing to our guests experience to ensure its a positive one. We do provide 2 bath towels and 1 hand towel in each room, however at reception we are more than happy to have more delivered to your room upon request. Its great to see you making full use of you Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor
Dear JULIE H., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found your experience with us to be enjoyable and welcoming. We at the hotel strive to keep guest satisfaction the key element of our job role so reviews such as yours are very encouraging to us. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor
Dear LYNN S., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I apologise that your breakfast experience with us was such a negative one, I have passed your comments along to the food and beverage team leader to have a word with the rest of the breakfast team, this will ensure extra checks are being done in the breakfast area to replenish and restock when necessary to ensure maximum freshness for our guests. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Sincerely, Emma McElkerney Front Office Supervisor
Dear STEPHEN g., Thank you for taking the time to tell us about your experience at the ibis Belfast City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have tried to contact your mobile a few times regarding your experience with us. We completely understand how frustrating this must have been for yourself, I have spoken to the general manager regarding the noise issues you experienced and he has agreed as a goodwill gesture for the inconvenience to a credit of 2000 Le club points being added to your Le Club account. This will take you almost to the Silver level of Accor membership, (a silver member has 2500 points) when Silver membership is achieved you are entitled to perks such as complimentary welcome drinks, early check in, late check out, room upgrades when available as well as the usual 10% off food and drink in Accor hotels and discount when booking direct. I would like to discuss this further with you, if you would like to give me a call back on 02… option 3 for reception. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma McElkerney Front Office Supervisor
Dear PHILIP I., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found our team to be friendly and helpful. We at the hotel understand how important our interaction with a guest is when contributing to their overall experience so I am delighted we helped to make yours such a pleasant one. It’s great to see you were able to make full use of the securely monitored 24/7 City Car Parks directly opposite the hotel. Although this isin't our car park we do have a great deal with them where our guests get the heavily discounted rate of £6 per 24 hours (usually £25). I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor
Dear LILIYA H., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor
Dear ALAN H., Firstly thank you for choosing our hotel and also for sharing your experience with us. I am absolutely delighted to hear you speak so fondly of our hotel. I have passed your kind works along to everyone of the team. We at the hotel aspire to keep guest satisfaction as the main element of our job role, reviews such as your own are extremely encouraging to each of us. Another team leader who is delighted with your review is the housekeeping manager. Her housekeepers work so hard behind the scenes to maintain the levels of cleanliness our guests deserve when they stay with us, its great when they are acknowledged for this. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html I really hope your experience means you will return in the future. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor
Dear DAVID MICHAEL H., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you were impressed by our team. We at the hotel understand how important our interaction with a guest is when contributing to their overall experience so I am delighted we helped to make yours such a pleasant one. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor
Dear w. X., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Sincerely, Emma McElkerney Front Office Supervisor
Dear LOUISE O., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found our team to be friendly and helpful. We at the hotel understand how important our interaction with a guest is when contributing to their overall experience so I am delighted we helped to make yours such a pleasant one I am delighted to see you were impressed by the location of the hotel, Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it with so many beautiful restaurants, well known pubs and lively shopping areas right on our doorstep I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor
Dear ETHEL G., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is a pleasure to see you found our front of house team to be a credit to the hotel. We strive for guest satisfaction so reviews such as yours are very encouraging to us. I will pass your comments along to my team. I am however sorry to see you found the room to be a little chilly. I'm sure this was extremely annoying especially as its so cold outside. We at reception would have been more than happy to provide you with extra bedding / and electric blow heater if we had of been aware of this. I really hope it didn't cause too much of a disruption to your overall experience with us. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Sincerely, Emma McElkerney Front Office Supervisor
Dear ABIGAIL R., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to hear you had a quiet enjoyable stay with us in the hotel. Its also great to hear you found the bed to be extremely comfortable We strive to make guest satisfaction our main priority therefore reviews such as yours are very encouraging. Its great to see you making full use of you Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor
Dear HILL G., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to know you found our team to be friendly and helpful. We at the hotel strive for guest satisfaction so reviews such as yours are very encouraging to us. I'm glad to know the hotel was quiet on New Years Eve, we were of course fully booked at the hotel however many beautiful and well known local pubs were holding their own celebrations so the majority of our guests would have been in and around the city centre. We do try to keep noise levels to a minimum at all times so as not to disturb the rest of ours guests who remain in the hotel. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor
Dear SAMUEL C., Firstly I would like to thank you for sharing your experience with us. I have passed your praise on to Monika on the food and beverage team who was delighted her hard work has not gone unnoticed, she truly is an asset to the hotel. I am however sorry to hear about the issues experienced with the air conditioning unit in the bedroom, unfortunately our air-cons are set depending on the season, for example as it winter now they will only blow out warm air and when its summer they will blow out cold air. We do understand this can be inconvenient, however we at reception would have been happy to provide a fan to cool the room down for you if we had of been aware that you were uncomfortable. Thank you again for sharing your experience with us and we hope to see you again soon for a more positive experience. Sincerely, Emma McElkerney Front Office Supervisor
Dear JANE T., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I would firstly like to apologise that the first room you were given was a room that had been smoked in. I am however glad we were able to rectify this situation immediately to ensure minimal disruption to your experience. Our guests satisfaction is a major part of our job role and we always strive to give them the experience they deserve. Its great to see you making full use of you Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate
