Hotel - ibis Belfast City Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Belfast City Centre Hotel

4.0/5 1,868 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking  (Nearby)
    • Public indoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access (Paying)
    • Reduced mobility facilities (Paying)
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Each of the hotel's ensuite bedrooms offer flat screen TVs, power shower, hairdryer and tea and coffee making facilities

  • 124 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 9 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Air Cooling System
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 3,055 reviews

Our guest reviews for ibis Belfast City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,868 reviews
A R. Couples - 17/09/2018 AccorHotels certified review
« Relaxing and welcoming »

Easy check in and out and left to enjoy our stay there

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTHONY R., Firstly I would like to thank you so much for choosing to stay at the Ibis Belfast City Centre, and also thank you so much for completing the guest satisfaction review. I am delighted to see you found us to be relaxing and welcoming. We try to make our check in/out procedure as quick and efficient as possible as we know our guests are often eager to get out and begin their exploring of this wonderful city. I am so happy to see how highly you scored us and we hope this has made you more determined to return to us very soon! Its great to see you making full use of you Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience with us and we hope to welcome you back again soon. Sincerely, Emma McElkerney Front Office Supervisor

Anonymous Families - 17/09/2018 AccorHotels certified review
« Comfortable stay and very helpful staff. »

The hotel and room were very clean and comfortable. The staff were friendly and very helpful when one of us wasn’t feeling very well and needed attention from a doctor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LYNDA D., Firstly I would like to thank you so much for choosing to stay at the Ibis Belfast City Centre, and also thank you so much for completing the guest satisfaction review. I am delighted to see you had a comfortable stay with us and you found our team members to be helpful. There's nothing better than coming back to the hotel after a long tiring day of exploring a city as thriving as Belfast and having a clean and comfortable room to relax and wind down in. I am sorry to hear that one of your party were feeling unwell and needed medical attention, I hope all has been resolved now, I'm glad to hear we were able to assist in any way possible, It's hard enough being in a strange city when you're feeling unwell without the added pressure of not having any assistance! We hope we get the opportunity to welcome you back to our hotel again soon as I'm sure the unexpected illness caused disruption to your sightseeing plans. -Make sure to return to us to finish them! Its great to see you making full use of you Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Sincerely, Emma McElkerney Front Office Supervisor

Adrian W. Couples - 16/09/2018 AccorHotels certified review
« Very clean, excellent staff and good value »

Staff very efficient, room ergonomically well designed, clean and a good value package including the breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADRIAN W., Firstly I would like to thank you so much for choosing to stay at the Ibis Belfast City Centre, and also thank you so much for completing the guest satisfaction review. Its great to see you found the hotel to be of good value and the staff to be efficient. We hope you enjoyed your breakfast with us, the chef tries to keep a wide variety of both fully cooked and continental items for our guests to enjoy. Its great to see you making full use of you Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Sincerely, Emma McElkerney Front Office Supervisor

Mary M. Solo - 15/09/2018 AccorHotels certified review
« Very central and all staff very fruendly and very helpful »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARY M., Firstly I would like to thank you so much for choosing to stay at the Ibis Belfast City Centre, and also thank you so much for completing the guest satisfaction review. I am delighted to see you were impressed by the location of the hotel, Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it with so many beautiful restaurants, well known pubs and lively shopping areas right on our doorstep, we also have so many of the cities famous tourist attractions just a stones throw away. I am also pleased to hear you found the staff at our hotel to be friendly and helpful, we each understand how important our interaction with guests is when contributing to their personal experience so we aim for each guest to feel welcomed in our hotel. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Sincerely, Emma McElkerney Front Office Supervisor

Tom Couples - 15/09/2018 AccorHotels certified review
« had to keep asking for basics ie coffee milk et al »

Nice hotel, could do with some older(mature) staff. Room good. no view. Do you need a key to get out of the dining room. Nice to see free paper. Meals expensive to cafes bars etc. in the locality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TOM S., Firstly I would like to thank you so much for choosing to stay at the Ibis Belfast City Centre, and also thank you so much for completing the guest satisfaction review, these reviews are so important to us as they give us a first hand insight into a guests personal experience with us. We do apologise that you had to ask for more tea/coffee, the housekeepers replenish these daily however we are always happy to do so when needed beforehand. I also apologise that your room had no view, unfortunately all our double rooms are at the front of the hotel and have a view, however 205 and the other twin rooms are located on the opposite side of the hotel, which unfortunately is located next to residential apartments. You don't need key to exit the dining area, although as a safety precaution for our guests you do however need to use your room key to open the door that leads to the guests bedrooms. It's great to see you made use of the free newspapers that are located at our reception desk for our guests. Thank you again for sharing your experience with us and we hope to welcome you back to our hotel soon Sincerely, Emma McElkerney Front Office Supervisor

Shannon Couples - 15/09/2018 AccorHotels certified review
« Cheap & cheerful »

We had a great stay, prices were good, the location is central with good parking in the area - good rooms & friendly staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHANNON M., Firstly I would like to thank you so much for choosing to stay at the Ibis Belfast City Centre, and also thank you so much for completing the guest satisfaction review. I am delighted to hear you had a good stay with us and found our team to be friendly, its also great to see you were impressed by the location of the hotel, Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it with so many beautiful restaurants, well known pubs and lively shopping areas right on our doorstep, we also have so many of the cities famous tourist attractions just a stones throw away. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Sincerely, Emma McElkerney Front Office Supervisor

D Business - 14/09/2018 AccorHotels certified review
« Very friendly staff, modern hotel »

The staff were very friendly and helpful, and the hotel was modern and had everything i needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID MR P., Firstly I would like to thank you so much for choosing to stay at the Ibis Belfast City Centre, and also thank you so much for completing the guest satisfaction review. I am delighted to see you found our staff members to be friendly and helpful, we at the hotel know that our interaction with our guests contributes massively to their experience, so its great to read reviews such as your own where they are so positive. It's great to see the hotel had everything you needed, we hope this has made you even more determined to return to us soon. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Sincerely, Emma McElkerney Front Office Supervisor

Marie0812 Families - 14/09/2018 AccorHotels certified review
« Fabulous accessible room! »

My sister is in a wheelchair. We spent 2 weeks in Ireland and NI and were allocated some very questionable 'accessible' rooms before we stayed at the Ibis Belfast City Centre. Here the room was spacious and the bathroom superbly fitted out for wheelchair users, right down to the non-slip flooring. In relation to food, the breakfast buffet was good, with food replenished throughout the morning, and it was great to come in from a day's touring to have a relaxing meal at the on-site restaurant - or a wine at the bar. The staff members (reception, restaurant and housekeeping) were friendly, helpful and efficient. Even our fellow guests went out of their way to assist us - opening doors or moving obstacles in the way of the wheelchair. The location was excellent for us - a short walk to Great Victoria Street station and the City Hall Area where the wonderful i-centre helped us with advice and bookings. All-in-all, an enjoyable experience in a well-managed and well-maintained hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIE B., Firstly I would like to thank you so much for choosing to stay at the Ibis Belfast City Centre, and also thank you so much for completing the guest satisfaction review. I am delighted that you and your sister had such a positive experience with us, and I am also pleased that you were happy with the facilities in our accessible rooms. The chef will be pleased with your comments regarding the breakfast as he takes such pride in everything he prepares and feedback such as your own is so encouraging to him, we also try to stock up the buffet as regularly as possible to keep up with the freshness in quality that our guests expect when they pay. It's great that you made use of our restaurant and bar facilities and you are absolutely right, there's nothing worse than coming back exhausted from exploring a city as vibrant and thriving as Belfast is becoming and having to then get ready to go out all over again in search of somewhere decent to dine. -We're glad you didn't even have to leave the hotel for this! I have passed your comments onto all named departments who were all as delighted to hear them as I was to read them. Guest satisfaction is the key element of our job role and we absolutely love hearing back from our guests, especially when the experiences are as positive as your own. I am glad to see you were impressed by the location of the hotel, Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it with so many beautiful restaurants, well known pubs and lively shopping areas right on our doorstep, we also have so many of the cities famous tourist attractions just a stones throw away. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience with us and we hope we get the opportunity to welcome yourself and your sister back with us very soon. Sincerely, Emma McElkerney Front Office Supervisor

Anonymous Business - 13/09/2018 AccorHotels certified review
« no complaints! »

My stay was quiet, easy and clean. Perfect for an overnight stay with work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MISS IMOGEN W., Firstly I would like to thank you so much for choosing to stay at the Ibis Belfast City Centre, and also thank you so much for completing the guest satisfaction review. I am delighted to see our hotel was everything you needed for a work visit! Quietness and cleanliness are certainly two qualities needed for an enjoyable visit. We're glad you were able to stay with us with no fuss. Hopefully this has made you determined to return to us as a social visit and get some sightseeing done! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Sincerely, Emma McElkerney Front Office Supervisor

Amy Business - 13/09/2018 AccorHotels certified review
« Clean and comfortable »

Excellent hotel for short trips. Clean and comfortable and right in the city center

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMY C., Firstly I would like to thank you so much for choosing to stay at the Ibis Belfast City Centre, and also thank you so much for completing the guest satisfaction review. I am delighted to see how highly you scored us for all aspects of your stay. Its great to hear that you found us to be clean and comfortable, there's nothing better than coming home from a long day of sightseeing in a city as lively as Belfast and having somewhere clean and quiet to relax. I am also pleased to see you were impressed by the location of the hotel, Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it with so many beautiful restaurants, well known pubs and lively shopping areas right on our doorstep, we also have so many of the cities famous tourist attractions just a stones throw away. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Sincerely, Emma McElkerney Front Office Supervisor

Anonymous Business - 12/09/2018 AccorHotels certified review

the room was fine, although compact it was comfortable and clean. the room was in a quiet position which is very important for me the only problem was that there was a fire alarm at about 1am and this really upset my sleeping pattern, and I was quite exhausted the next day

Our hotel has responded to the review
Our hotel has responded to the review

Dear DIANA P., Firstly I would like to thank you so much for choosing to stay at the Ibis Belfast City Centre, and also thank you so much for completing the guest satisfaction review. I am sincerely sorry about the issue with the fire alarm, it was completely unexpected and we did our best to get it switched off as quickly as possible to cause minimal disturbance, although I completely understand how frustrated you would have been after this. We are glad to see you found your room to be comfortable and clean. Its great to have someone relaxing to come back to after a long day exploring a city as thriving as Belfast. Once again I am sorry for the issue with the fire alarm and I really hope you return to us soon to give us an opportunity to restore your faith in us. Sincerely, Emma McElkerney Front Office Supervisor

Vanessa Friends - 12/09/2018 AccorHotels certified review
« Fantastic! »

Clean, basic hotel located downtown and close to the sites. Staff was very helpful! Not a great view from our hotel window... But we got two single beds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VANESSA M., Firstly I would like to thank you so much for choosing to stay at the Ibis Belfast City Centre, and also thank you so much for completing the guest satisfaction review. I am sorry that you weren't impressed by the view from your room, unfortunately the layout of the hotel means that all our standard double rooms are located to the front of the hotel and all our twin rooms/accessible double rooms are located on the opposite side of the hotel and therefore situated next to residential apartments that blocks the view for our guests. Its great to see you found our hotel to be close to the famous tourist sites. Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it with so many beautiful restaurants, well known pubs and lively shopping areas right on our doorstep, we also have so many of the cities famous tourist attractions just a stones throw away. I am delighted to see you found the hotel to be clean and the staff to be helpful, each and every guest's personal experience is so important to us and we love hearing feedback when a guest checks out especially when its as positive as your own. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Sincerely, Emma McElkerney Front Office Supervisor

Jocelyn Families - 12/09/2018 AccorHotels certified review
« We had a good stay »

We had a good stay. Staff were friendly. Our room was small but clean. A central location. We did have to wait a good 5 minutes for checking in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOCELYN R., I would like to thank you so much for choosing to stay at the Ibis Belfast City Centre, and also thank you so much for completing the guest satisfaction review. Firstly please allow me to apologise for the delay during your check in, we do try to get our guests checked in as quickly and efficiently as we can, unfortunately due to our high occupancy lately there may be more of a wait than usual, thank you for your patience during this particular experience. On a more positive note its great to see that you enjoyed your stay with us and I am delighted to see you found our staff to be friendly. Im glad to see you were happy with the location of the hotel, Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it with so many beautiful restaurants, well known pubs and lively shopping areas right on our doorstep, we also have so many of the cities famous tourist attractions just a stones throw away. Thank you again for sharing you experience with us and we hope to welcome you back again soon. Sincerely, Emma McElkerney Front Office Supervisor

Nicky Business - 12/09/2018 AccorHotels certified review
« The stay was comfortable. »

The staff were friendly and helpful. The room was modern, clean and well maintained.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICKYMR W., Firstly I would like to thank you so much for choosing to stay at the Ibis Belfast City Centre, and also thank you so much for completing the guest satisfaction review. I am delighted to see you found the team at our hotel to be friendly and helpful, and have also passed onto the housekeeping department that you found the room to be clean and well maintained. Guest satisfaction is the key element in our job role and feedback such as yours is so important to us. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Sincerely, Emma McElkerney Front Office Supervisor

Happy T. Families - 11/09/2018 AccorHotels certified review
« Great location and service »

Very clean and the hotel staff did everything they could to make our stay very pleasant. The location was great for access to the shops etc. Would recommend and would stay again .. thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear FAITH M., Firstly I would like to thank you so much for choosing to stay at the Ibis Belfast City Centre, and also thank you so much for completing the guest satisfaction review. I have passed your comments onto the housekeeping manager regarding the cleanliness of the hotel, the housekeepers work so hard to maintain the high standards our guests expect and its nice when they are acknowledged for this. The reception team are also delighted they contributed so positively to your experience with us. I am delighted to see you were impressed by the location of the hotel, Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it with so many beautiful restaurants, well known pubs and lively shopping areas right on our doorstep, we also have so many of the cities famous tourist attractions just a stones throw away. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action Sincerely, Emma McElkerney Front Office Supervisor

Dale K. Families - 11/09/2018 AccorHotels certified review
« Good quality for the price range »

Good food, security and peace. Clean rooms and good location. Decent price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DALE K., Firstly I would like to thank you so much for choosing to stay at the Ibis Belfast City Centre, and also thank you so much for completing the guest satisfaction review. I am delighted to see you were impressed by the location of the hotel, Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it with so many beautiful restaurants, well known pubs and lively shopping areas right on our doorstep, we also have so many of the cities famous tourist attractions just a stones throw away. The chef is also delighted to see you were happy with the food that you consumed during your time with us. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for completing the survey and we hope to welcome you back again soon. Sincerely, Emma McElkerney Front Office Supervisor

Thomas Q. Couples - 10/09/2018 AccorHotels certified review
« 2 night stay »

Great service polite helpful peaceful stay room service free breakfast bit dear though had trouble with the card key windows were dirty shower was cracked will be staying again though ice cream was not up to scratch just plain

Our hotel has responded to the review
Our hotel has responded to the review

Dear THOMAS q., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. We are delighted to see you had a peaceful stay and found our staff members to be polite and helpful, guest satisfaction is the key factor of our job role so reviews such as yours are so encouraging to us. I'm sorry to see you found the breakfast to be expensive, we do try to offer a wide variety of both fully cooked and Continental, and we offer a discounted price of £6.95 when added on at check in. I have made a note of your room number (118) and will be passing it onto the maintenance manager in regards to your comments about the cracked shower. We're sorry to see you didn't enjoy the ice cream in the restaurant, we do offer flavors such as Vanilla, Strawberry and chocolate, although when ordered with a dessert such as Chocolate cake or Apple pie we do serve with vanilla unless requested otherwise. Thank you again for completing the survey and we cant wait to welcome you back again soon, make sure you use your classic le club membership to book directly through the Acor website to avail of your exclusive members discounts. Sincerely, Emma McElkerney Front Office Supervisor

Sandra M. Friends - 09/09/2018 AccorHotels certified review
« Stay here »

As soon as you walk through the entrance you’re greeted with friendly smiles which only stop when you have left. Room more than big enough, comfortable bed, a compact bathroom with a surprisingly large shower. Decent food both at breakfast and dinner. The general manager has shown great initiative by hosting a “Meet the Manager” event once a month allowing guests to air grievances or of course compliments. All hotels could follow this example. It is a reasonably priced hotel centrally located.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SANDRA M., Firstly I would like to thank you so much for choosing to stay at the Ibis Belfast City Centre, and also thank you so much for completing the guest satisfaction review. I am delighted to see that you were greeted to our hotel by smiling faces, first impressions are so important to us because they set the tone of your whole experience and we are delighted to see yours was set appropriately. Our "pod-style brand standard bathrooms" do indeed come complete with a spacious power shower as its so important to start/end the day with a powerful shower. The chef if particularly delighted with your review as he takes such pride in everything he prepares and positive feedback is so encouraging to him. Its great that you both attended and were pleased with our "Meet the Manager" iniative that we hold every month, its so important to our General Manager Frankie as it indeed does as you stated give him an opportunity for guests to share their experiences that he may otherwise not have had the chance to hear. Its great to see you making full use of you Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Sincerely, Emma McElkerney Front Office Supervisor

Anonymous Solo - 08/09/2018 AccorHotels certified review

Staff and room were fine. Unfortunately, the Primark was on fire for 3 days

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEAN F., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It's great to see you were happy with your room and the service from our team members. Its a big shame about the primark fire! such a devastating incident in such an old building, the city centre just doesn't feel the same without it! Its great to see you making full use of you Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Sincerely, Emma McElkerney Front Office Supervisor

C.m. Couples - 05/09/2018 AccorHotels certified review

efficient check-in,warm,clean,comfortable room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLARE M., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I'm delighted to see you found the check in to be efficient, we try to get our guests up to their rooms with minimal fuss so they can begin their journey in our beautiful city. Its great you found the rooms to be clean and comfortable, there's nothing better than coming home from a tiring day in a city as vibrant as Belfast and being able to relax and wind down in a place where you feel comfortable. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre Belfast_Northern_Ireland.html I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action Sincerely, Emma McElkerney Front Office Supervisor

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