Hotel - ibis Belfast City Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Belfast City Centre Hotel

4.0/5 1,943 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking  (Nearby)
    • Public indoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access (Paying)
    • Reduced mobility facilities (Paying)
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Each of the hotel's ensuite bedrooms offer flat screen TVs, power shower, hairdryer and tea and coffee making facilities

  • 124 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 9 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Air Cooling System
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 3,493 reviews

Our guest reviews for ibis Belfast City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,943 reviews
Y359EXtomc Business - 10/02/2019 TripAdvisor review
« The Perfect Place to Saty »

A comfortable hotel with friendly staff, ideally positioned for doing business in Belfast. Close to the bus station for Airport links and good restaurants. They also have a deal with the Car Park across the road in you have brought your car

Our hotel has responded to the review
Our hotel has responded to the review

Dear Y359EXtomc, Firstly I would like to thank you for choosing our hotel and for leaving us this outstanding 5 STAR review. I am delighted to see you found our hotel to be comfortable and our team to be friendly. These are two main aspects of any positive hotel experience and its great to see we were able to comply for yourself. I do agree that we are very fortunate to be located right in the heart of Belfast as it means our guests never have far to travel for the beautiful restaurants, well-known pubs and vibrant shopping areas, and we are indeed a less than 5 minute walk from the Great Victoria Street bus and train station where you can catch the number 600 bus to the George Best City Airport or the number 300 to the International Airport. This is handy for our guests as it means they don't have to pull heavy cases down endless streets. It's great that you noticed our deal with the securely monitored 24/7 City Car parks, the car park just opposite the hotel above the Iceland supermarket. This is usually £25 for a 24 hour period but guests at our hotel receive a heavily discounted rate of £6 for 24 hours. We hope based on your experience to welcome you back to the hotel again soon -remember to sign up free of charge to the Accor loyalty membership scheme to avail of exclusive members discounts and various other perks and privileges when you book directly through the Accor website (not just in our hotel but every Accor hotel worldwide). Thank you again for sharing your experience with us on TripAdvisor. Kind regards Emma McElkerney Front Office Supervisor.

Janice B. Friends - 06/02/2019 AccorHotels certified review
« An amazing breakfast, friendly staff and clean room were much appreciated! »

The highlight was breakfast. After staying in several hotels, it has to be the best one of all! Monika was warm and friendly explaining choices and attending to needs of the guests. The front desk workers were so kind and friendly as well willing to help whenever possible. I think the staff is what will make me want to stay at IBIS Belfast any time I am in town.

Patlally Friends - 04/02/2019 AccorHotels certified review

Very comfortable great location black taxi tour was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear PATRICK L., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you were impressed by the location of the hotel, Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it with so many beautiful restaurants, well known pubs and lively shopping areas right on our doorstep It's great to see you took one of the black taxi tours, these tours are highly recommended in Belfast to anyone who wants to get an in depth account of the history of Belfast and visit all the murals and paintings around the area. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Peter S. Solo - 03/02/2019 AccorHotels certified review
« Night away »

The experience was quite positive as a whole . However I had to complain about my head and upper body being scalded in the . This was extremely painful and left red markings on my scalp . The senior receptionist whom I called immediately came up.and apologized . This was dealt with efficiently . For my distress I had breakfast for free in the morning and drinks when I return . The other issue was the sink did not empty of water. The water would not drain . On the morning of departure the hotel tried to.charge me for breakfast. . When I highlighted my experiences from the night before an apology was offered . The duty manager was excellent . The duty manager immediately credited my acore account with 2000 points . And highlighted that I would get free drinks upon.any further checkin . Overall positive and I would have no hesitation in recommending this hotel . Indeed your hotel chain as a whole

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER s., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. Firstly I would like to apologise again on the incident you had when staying with us. I can only imagine how frustrating and of course painful this was. I am however glad to hear that our team were able to assist you in a manor that you deemed acceptable. Being boosted to a Silver member does of course have its advantages such as early check, late check out, room upgrades when available and a welcome drink on arrival. Remember to book directly through the accor website with your membership number to avail of these exclusive members perks. I am delighted to hear that this incident did not taint your overall experience with us and I hope you will return to our hotel in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Amy Friends - 02/02/2019 AccorHotels certified review
« Perfect for a weekend break »

Great hotel, clean and comfortable. Perfect location close to everything. The staff were super friendly and really helpful when we had any questions or requests. No complaints at all!

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMY M., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you were impressed by the location of the hotel, Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it with so many beautiful restaurants, well known pubs and lively shopping areas right on our doorstep I am also very pleased to see you found our team to be helpful and friendly. We at the hotel understand how important our interaction with a guest is when contributing to their overall experience so I am delighted we helped to make yours such a pleasant one Its great to see you making full use of you Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

J. B. Business - 02/02/2019 AccorHotels certified review
« Not bad really. »

Comfortable room and very good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear B. J., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found the room to be comfortable, there's nothing better than coming back from exploring a city as vibrant as Belfast and being able to relax and feel comfy! I am also very pleased that you were impressed by the fully cooked and continental breakfast buffet. Our chef takes pride in everything he prepares so feedback such as your own is very encouraging to him. Its great to see you making full use of you Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Gary N. Business - 02/02/2019 AccorHotels certified review
« Very good »

Very pleasant stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear GARY n., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Peter M. Friends - 31/01/2019 AccorHotels certified review
« It was great staying there very happy »

Very happy with it that all I can say

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER M., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Cees Business - 31/01/2019 AccorHotels certified review
« Convient hotel in center of Belfast. »

My brief stay in Belfast at the IBIS center was very relaxed. A short walk though the pedestrian area and shopping center gave a limited impression of Belfast and a revisit in summer time is an option. The hotel provided a functional spacious room with a wide view over Belfast from the 9th floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEES H., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you were able to leave with such a positive impression of our hotel, I do however completely agree with you that such a short stay was not enough to experience the true feel of Belfast city, Belfast is expanding into such a vibrant exciting city with so much to see and do, I really hope you do make the decision to return in the summer where you allow yourself time to sight see and partake in tourist activies. I also hope we are the hotel you choose upon your return to the city! Its great to see you making full use of you Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

David Friends - 29/01/2019 AccorHotels certified review
« Adequate for what I needed »

The hotel was clean, the staff were the best part, they were pleasant and helpful. If I was to be overly critical I’d say the bathrooms were a little small, but given the price and the level of service that would probably be a little picky.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID C., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found our team at the hotel such an important part of your experience, we do understand how important our interaction with our guests is so feedback such as yours is very encouraging to us. I am however sorry to see you werent impressed by our pod-style bathrooms, unfortunately these bathrooms are brand standard and can be found is most ibis hotels. It is great however that this did not disrupt your overall experience with us. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Anonymous Couples - 29/01/2019 AccorHotels certified review

Over all, the stay at the property was much nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUKE R., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Anonymous Couples - 29/01/2019 AccorHotels certified review
« Good location »

The staff were friendly, bed was comfy and location was handy for walking around. Hotel was a bit overpriced for what we got. Breakfast was not great at all, bread was stale and hard both mornings. Pictures online made the rooms look bigger. Shower head fell off the holder on top of me on one occasion. The ibis branded vending machine also took money of us and didn’t give us any products

Our hotel has responded to the review
Our hotel has responded to the review

Dear URSULA B., Thank you for taking the time to tell us about your experience at the ibis Belfast City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Firstly I would like to apologise that the bread at breakfast was not as fresh as it should have been. I have passed this feedback onto the head of the food and beverage department who will ensure more checks are being done are breakfast to ensure the food is kept fresh and replenished when necessary. I also apologise that the vending machine did not release the products you had paid for, had you made us aware of this at reception we would have been more than happy to rectify this. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma McElkerney Front Office Supervisor

Margaret B. Friends - 29/01/2019 AccorHotels certified review
« Amazing! »

Staff were very helpful and very friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARGARET B., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found our team to be helpful and frendly. We at the hotel understand how important our interaction with a guest is when contributing to their overall experience so I am delighted we helped to make yours such a pleasant one I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Anonymous Couples - 28/01/2019 AccorHotels certified review
« Pleasant short stay »

Comfortable city break

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHARON C., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

H G. Solo - 28/01/2019 AccorHotels certified review
« Excellent service »

Check in was smooth and the staff were very pleasant and extremely helpful. In the evening my room was cold as the heating control did not seem to work so I asked at reception desk for an extra blanket. The kind lady offered to check the temperature controls in my room, provided an additional blanket and gave me the option to change to another room, which I declined as I was only there for one night. Breakfast was acceptable with a varied range for the price. I would have no hesitations staying here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HOWARD WILLIAM G., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I would firstly like to apologise for the issue you faced with your heating controls, this must have been very frustrating especially when the evenings are as cold as they have been you just want to get warm and comfortable as soon as possible! I am pleased however to hear that our reception team were able to offer a solution that you deemed acceptable as quickly as they could to cause minimal disruption to your experience with us. Its great to see you making full use of you Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Stuart Couples - 28/01/2019 AccorHotels certified review
« Nice room, great location, uncomfortable pillows! »

Everything was great but the pillows were very uncomfortable!

Our hotel has responded to the review
Our hotel has responded to the review

Dear STUART H., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I'm sorry to see you weren't impressed by the pillows, I am however delighted to inform you that the hotel will be undergoing a major refurbishment starting this month and one of the items we will be replacing in the rooms is the beds and pillows, I hope you'll come back and visit us when this has been completed. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Alun Families - 28/01/2019 AccorHotels certified review

The staff were helpful and friendly. Nice clean room and central location to get around Belfast City

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALUN C., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found our team to be helpful and friendly. We at the hotel understand how important our interaction with a guest is when contributing to their overall experience so I am delighted we helped to make yours such a pleasant one. . I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

J Couples - 27/01/2019 AccorHotels certified review

Couldn’t fault a thing!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOLENE M., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you could find no faults with your stay -guest satisfaction is the key element of our job role and feedback such as yours is very encouraging to us. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Cecilia O. Friends - 27/01/2019 AccorHotels certified review
« Staff and services excellent »

Rooms comfortable and clean. Reception staff lovely. Breakfast was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear CECILIA O., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see your stay was such a positive one from all aspects. Guest satisfaction is a key element of our job role and feedback such as your own is very encouraging to us. I have also passed your praise onto the breakfast chef who was absolutely delighted with your review. The food and beverage team take great pride in everything they prepare for our guests and its very encouraging when they receive feedback such as yours. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Daniel Solo - 26/01/2019 AccorHotels certified review
« Clean room, helpful staff, great location. »

I could not be more pleased with the attitude of the staff at this hotel. They were pleasant and helpful at all times. The room was warm and comfortable. And anywhere I needed to go was only a short walk away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIEL K., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found our team to be pleasant and helpful. We at the hotel understand how important our interaction with a guest is when contributing to their overall experience so I am delighted we helped to make yours such a pleasant one I am also pleased to see you were impressed by the location of the hotel, Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it with so many beautiful restaurants, well known pubs and lively shopping areas right on our doorstep, we also have so many of the cities famous tourist attractions just a stones throw away. Its great to see you making full use of you Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

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