Hotel - ibis Belfast City Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Belfast City Centre Hotel

4.0/5 1,824 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 65.00 GBP Non member rate
From 61.75 GBP Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking  (Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access (Paying)
    • Reduced mobility facilities (Paying)
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Each of the hotel's ensuite bedrooms offer flat screen TVs, power shower, hairdryer and tea and coffee making facilities

  • 124 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 9 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Air Cooling System
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
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4.3/5 AccorHotels Rating 2,851 reviews

Our guest reviews for ibis Belfast City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,824 reviews
Marek Solo - 17/07/2018 AccorHotels certified review
« Basic, but quite overpriced hotel (like all in Belfast, so no surprise) »

Last minute arrangement, special discounted rate, room as booked, rate as booked. Reception staff nice, professional & polite. Rooms very basic and kind of acceptable if low price paid, if standard price available, this would be waaaaaaay to expensive for what's offered. Different price for breakfast offered online and (lower) in the hotel. Breakfast was nice & tasty. Special parking price as plus, but would be good to have this info when confirmation is sent (didn't notice that there), happened to park in the correct (discounted) car park nearby.

Anonymous Couples - 17/07/2018 AccorHotels certified review
« Great location »

The hotel is right in the city centre and walking distance to everything.

Sheila F. Couples - 17/07/2018 AccorHotels certified review
« A very pleasant stay »

A clean, central hotel. Staff especially Andrew and Daniel and front reception girls, very helpful and extremely helpful . Would not hesitate to recommend the hotel.

Shelley Families - 16/07/2018 AccorHotels certified review
« Business Manager--Higher Ed »

Excellent customer service; friendly front desk personnel--they took very good care of us. Thank you!

William C. Couples - 15/07/2018 AccorHotels certified review
« Excellent stay »

Stayed at Ibis recently could not fault our stay friendly helpful staff, clean an tidy.

Deirdre M. N. Families - 15/07/2018 AccorHotels certified review
« Mrs. »

I stayed at the Ibis for three nights in July, our adult disabled daughter was with us and she is a wheelchair user,the hotel was able to facilitate her needs and did everything they could to help us, the staff were lovely friendly helpful people and nothing was too much trouble for them.The hotel itself was clean and in my opinion well kept, a most pleasant experience for us! I would recommend the Ibis to my family and friends!

David V. Families - 15/07/2018 AccorHotels certified review
« A trip to Belfast »

Very central hotel, friendly staff pity about the rain!

Dave Families - 15/07/2018 AccorHotels certified review
« Good. »

Good value for money and location. However, we had to request for an iron TWICE and it was still late on arrival. We had an appointment to reach and this delayed us. Also, when the iron was finally delivered to the door, the assistant left the iron outside of the room and walked away without knocking to alert us.

Rod Business - 15/07/2018 AccorHotels certified review
« A Good Place to Stay »

The breakfast was good and the staff very friendly and helpful. As the hotel is in the city centre the only complaint I have relates to the slightly noisy air conditioning which can be annoying.

James Couples - 15/07/2018 AccorHotels certified review
« Not one of our better stays »

Good confey rooms but the breakfast was disgusting. We went down for breakfast on our first morning. There was no bread, no milk, no bacon, and no butter. When we went to asked for them there was 3 waiting staff standing around in the kitchen area. When we eventually got our food the sausages and the eggs were half raw. The cheese was curled up at edges. Will not be ordering any food from this hotel again.

I P. Friends - 14/07/2018 AccorHotels certified review
« Good stay in a good location »

Stayed here before and it was just as good this time as the last will use hotel again when back in Belfast

Anonymous Couples - 13/07/2018 AccorHotels certified review
« Nice stay »

Well laid out hotel.

Anonymous Families - 12/07/2018 AccorHotels certified review
« Generally very pleased with our stay. »

Happy with the experience, it was central to Belfast and the accomodation was good. The breakfast was excellent!

Gary K. Families - 12/07/2018 AccorHotels certified review
« Mr »

Very clean comphy and great all round staff, thanks

Martin M. Couples - 11/07/2018 AccorHotels certified review
« comfortable great location to all shops and attractions »

arrived weekend but bar had no draught beer on for some reason. The stay was good and the location of hotel excellent close by to all attractions and town. Staff very nice and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN m., Thank you very much for taking the time to share your valued feedback with us, it is great to see you had a very positive stay with us. I am pleased to see you found our central location ideal for the purpose of your trip. We hope our prime position enabled you to experience some of the local and surrounding attractions as well some of the fantastic bars and eateries. It is rewarding to see our friendly team members made you feel very welcome at Ibis City Centre and we hope this will encourage you to select us on your next stay in Belfast. Make sure you become part of our free Loyalty Membership to ensure you get further discount and perks on your next stay in any Accor property. It is our way of saying thank you for being our loyal guest and you will experience better value for money. Kind Regards Claire Davidson Duty Manager.

Brenda B. Couples - 11/07/2018 AccorHotels certified review
« Fantastic stay would highly recommend your hotel friendly staff and great food and service »

Bedroom clean and brilliant power shower and comfy bed breakfast was great loved the pastries and cooked breakfast yummy friendly staff couldn't do enough for us made us so welcome even gave a complimentary early room and late stay room and food anytime during day was excellent no complaints highly recommend this hotel and airport bus walking distance from hotel only £11 return definitely would return

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRENDA B., Thank you for deciding to share your fantastic feedback with us. We are delighted to see you had such a pleasant stay whilst being our guest and Ibis City Centre will be your number one choice for accommodation on your next trip to Belfast. The chef will be very pleased to see you were more than satisfied with the quality and the wide selection of options available in our buffet breakfast. Our breakfast chef has only recently joined the team so I will be sure to pass on your praise so he can continually provide this consistency. Our front of house members of staff will also be very pleased with your positive compliments regarding their welcoming attitude and helpfulness we hope this made your stay very comfortable with us. Our prime position within the City enables all of our guests to explore the local and surrounding attractions as well as the numerous restaurants and bars we are lucky to have on our doorstep, so it is great to see this was an advantage for you too. We would love to see you again so make sure you join our free Accor Loyalty club to get exclusive discounts and perks, it is our way of thanking you for being a loyal guest of ours. If you need any further information on this please just ask. The team and I would be very grateful if you could share this rewarding review on TripAdvisor to allow other guests to see how you felt about Ibis City Centre. Kind Regards, Claire Davidson Duty Manager

Mrs W. R. Couples - 10/07/2018 AccorHotels certified review
« Staff are really friendly and helpful and nothing was too much trouble. »

We really enjoyed our stay with you. Ideal hotel and very easy to walk into the city centre. Belfast appears to be a very improving city. The only thing which was disappointing was the snack food on an evening, we found that if you had a busy day out and about sight seeing you didn't want to have to go out again to find a substantial evening meal. However the breakfast food was very good. Thank you for everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WENDY r., Thank you for sharing your compliments with us, it is fantastic to see your stay was a very positive experience. I do however apologise you didn't feel our menu was substantial enough for the evening, we hope this didn't cause too much inconvenience and I have made the Food & Beverage department aware for future planning. Our staff will be delighted to read all of your compliments regarding their dedication to the job and welcoming manner, I hope this made you feel very welcome to Ibis City Centre throughout your stay. It is great to see you found our central hotel in an ideal location for a week of exploring the vibrant City, as you mentioned we are lucky to be right in the heart of Belfast and have great access to local attractions by foot and the surrounding landmarks with the City Sightseeing tour and accessible Motorway. We hope you were able to fit in all of the activities you had planned and learnt a lot about our historic and modern attractions. Hopefully if you return to Belfast we will be the only hotel you consider staying in as it was a pleasure meeting you and your husband and we would love to welcome you back on future trips to our City. Make sure you become part of our Loyalty programme to ensure you get discount on your next booking. Kind Regards, Claire Davidson Duty Manager

Anonymous Couples - 10/07/2018 AccorHotels certified review
« Friendly staff, spotless room and no problems. »

We got checked in promptly by lovely staff. The room was clean and had everything we needed. A good night's sleep was had and we were pleased with breakfast selection.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLARE H., Thank you for taking the time to tell us what you thought about our hotel. It is great to see you had a very pleasant experience and didn't find any faults whilst you were staying at Ibis City Centre. It is very pleasing to hear our friendly team of staff provided an efficient service and made you feel very welcome from the moment you checked in until you checked out. The team members will be delighted with your praise and high scores as it shows we are achieving very high standards across each department, this will provide the motivation for the staff to consistently provide this level of service at all times. Thank you for sampling our great value buffet breakfast it is good to know you found plenty to choose from and high quality products so I will let the Chef know to keep up the good work. Our Housekeeping department will also be very pleased with your compliments concerning the cleanliness of the room. We aim to provide a clean and welcoming environment for guests to rest in, after a busy day exploring the busy City, so It is fantastic to see we achieved this and made Ibis City Centre an ideal spot for your getaway to Belfast. As everything was perfect we hope this will encourage you to stay with us again, so when making your next direct booking make sure you join the free Accor Loyalty Club to ensure you get your exclusive discounts for being our loyal guest. We would be very thankful if you could provide this excellent review on TripAdvisor also, you can use this link; https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again. Kind Regards Claire Davidson Duty Manager

Emma Couples - 09/07/2018 AccorHotels certified review
« Good but a little overpriced »

Welcoming host though under supported, friendly reception staff, clean room however smell from drains and toilets often and room was small. Felt overpriced but was only a base to explore belfast from.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EMMA C., Thank you for staying with us on your recent trip to Belfast, we are very pleased that you were able to take the time and share your valued feedback with us. I am disappointed to see you experienced a smell in the bathroom whilst staying with us, I apologise for this inconvenience as it is not indicative of our usual standards, however it is great to see this was not a result of poor housekeeping as you found your room/ bathroom to be of a high standard of cleanliness. Rest assured we have taken note of the room number and housekeeping will ensure there is no smell for the next guest. As you mentioned we are in the middle of the City Centre and encourage our guests to enjoy exploring the surrounding area, so we aim to provide a friendly service and clean surroundings to ensure they have a welcoming and comfortable stay. It is great to see we achieved this during your stay. I can see you felt your room rate was on the higher side so I would encourage you to book direct on your next stay and become part of the loyalty club in order to receive further discounts and perks and therefore getting better value for money. We look forward to your return visit. Kind Regards Claire Davidson Duty Manager

Anonymous Couples - 08/07/2018 AccorHotels certified review
« The air conditioning wasn’t cooling other than that it was good »

The air conditioning wasn’t cooling other than that it was good, receptionists we’re very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MEHRO I., Thank you for staying with us on your recent trip to Belfast, we are very pleased to receive your feedback as it will help us improve all of the services and facilities we provide to ensure all guests leave satisfied. Whilst I am disappointed to see you experienced a few issues whilst being our guest, I am glad to see our friendly team of staff acted immediately and professionally provided you with suitable solutions. Rest assured we are continually working hard to fix these imperfections and will ensure none of them occur again. I am pleased to see our front of house team got a special mention in your review and you found them to welcome you in a very friendly and helpful manner, we hope this added to the enjoyment of your stay. As a City Centre hotel we are right in the middle of all the action, hopefully you had the chance to experience some local activities and attractions and sampled the local culture. We look forward to seeing you again so make sure you book direct to guarantee a cheaper room rate and therefore better value for money. Kind Regards Claire Davidson Duty Manager

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