Hotel - ibis Belfast City Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Belfast City Centre Hotel

4.0/5 1,823 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking  (Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access (Paying)
    • Reduced mobility facilities (Paying)
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Each of the hotel's ensuite bedrooms offer flat screen TVs, power shower, hairdryer and tea and coffee making facilities

  • 124 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 9 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Air Cooling System
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
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4.3/5 AccorHotels Rating 2,833 reviews

Our guest reviews for ibis Belfast City Centre

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 1,823 reviews
Anonymous Families - 12/07/2018 AccorHotels certified review
« Generally very pleased with our stay. »

Happy with the experience, it was central to Belfast and the accomodation was good. The breakfast was excellent!

Gary K. Families - 12/07/2018 AccorHotels certified review
« Mr »

Very clean comphy and great all round staff, thanks

Martin M. Couples - 11/07/2018 AccorHotels certified review
« comfortable great location to all shops and attractions »

arrived weekend but bar had no draught beer on for some reason. The stay was good and the location of hotel excellent close by to all attractions and town. Staff very nice and helpful.

Brenda B. Couples - 11/07/2018 AccorHotels certified review
« Fantastic stay would highly recommend your hotel friendly staff and great food and service »

Bedroom clean and brilliant power shower and comfy bed breakfast was great loved the pastries and cooked breakfast yummy friendly staff couldn't do enough for us made us so welcome even gave a complimentary early room and late stay room and food anytime during day was excellent no complaints highly recommend this hotel and airport bus walking distance from hotel only £11 return definitely would return

Mrs W. R. Couples - 10/07/2018 AccorHotels certified review
« Staff are really friendly and helpful and nothing was too much trouble. »

We really enjoyed our stay with you. Ideal hotel and very easy to walk into the city centre. Belfast appears to be a very improving city. The only thing which was disappointing was the snack food on an evening, we found that if you had a busy day out and about sight seeing you didn't want to have to go out again to find a substantial evening meal. However the breakfast food was very good. Thank you for everything.

Anonymous Couples - 10/07/2018 AccorHotels certified review
« Friendly staff, spotless room and no problems. »

We got checked in promptly by lovely staff. The room was clean and had everything we needed. A good night's sleep was had and we were pleased with breakfast selection.

Emma Couples - 09/07/2018 AccorHotels certified review
« Good but a little overpriced »

Welcoming host though under supported, friendly reception staff, clean room however smell from drains and toilets often and room was small. Felt overpriced but was only a base to explore belfast from.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EMMA C., Thank you for staying with us on your recent trip to Belfast, we are very pleased that you were able to take the time and share your valued feedback with us. I am disappointed to see you experienced a smell in the bathroom whilst staying with us, I apologise for this inconvenience as it is not indicative of our usual standards, however it is great to see this was not a result of poor housekeeping as you found your room/ bathroom to be of a high standard of cleanliness. Rest assured we have taken note of the room number and housekeeping will ensure there is no smell for the next guest. As you mentioned we are in the middle of the City Centre and encourage our guests to enjoy exploring the surrounding area, so we aim to provide a friendly service and clean surroundings to ensure they have a welcoming and comfortable stay. It is great to see we achieved this during your stay. I can see you felt your room rate was on the higher side so I would encourage you to book direct on your next stay and become part of the loyalty club in order to receive further discounts and perks and therefore getting better value for money. We look forward to your return visit. Kind Regards Claire Davidson Duty Manager

Anonymous Couples - 08/07/2018 AccorHotels certified review
« The air conditioning wasn’t cooling other than that it was good »

The air conditioning wasn’t cooling other than that it was good, receptionists we’re very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MEHRO I., Thank you for staying with us on your recent trip to Belfast, we are very pleased to receive your feedback as it will help us improve all of the services and facilities we provide to ensure all guests leave satisfied. Whilst I am disappointed to see you experienced a few issues whilst being our guest, I am glad to see our friendly team of staff acted immediately and professionally provided you with suitable solutions. Rest assured we are continually working hard to fix these imperfections and will ensure none of them occur again. I am pleased to see our front of house team got a special mention in your review and you found them to welcome you in a very friendly and helpful manner, we hope this added to the enjoyment of your stay. As a City Centre hotel we are right in the middle of all the action, hopefully you had the chance to experience some local activities and attractions and sampled the local culture. We look forward to seeing you again so make sure you book direct to guarantee a cheaper room rate and therefore better value for money. Kind Regards Claire Davidson Duty Manager

Niamh Couples - 08/07/2018 AccorHotels certified review
« Super »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear NIAMH D., Thank you for taking the time to share your valued feedback with us with regards to Your recent stay we are delighted to see you had a great stay and we will use your information in order to improve our every day operations. Hopefully you enjoyed our excellent position within the City and had the chance to explore the local area, visiting attractions such as the Titanic experience, St. Georges Market and the Cathedral area for dinner and drinks. Make sure you come back to stay with us to explore further. If you do stay in Belfast again, we anticipate that Ibis CIty Centre will be your first choice when it comes to choosing accommodation. Make sure you use your Loyalty Membership and book direct to ensure you receive the best price & your exclusive perks to benefit from better value for money. Kind Regards, Claire Davidson Duty Manager.

Kevin W. Couples - 08/07/2018 AccorHotels certified review
« Titanic weekend »

Fantastic, we had a lovely weekend at the hotel, it was very clean and well situated in Belfast to experience all the things we wanted to do.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEVIN w., Thank you for spending your 2 Night break in Belfast with us at Ibis City Centre., we are delighted to see you had a perfect stayover from check in to check out and did not experience any issues. The team and I are glad to have made you feel welcome during your stay. It is very rewarding to read such lovely compliments with regards to the cleanliness of your room and the public areas. As you mentioned we are right in the centre of the City action so our main focus is to ensure our guests have clean and comfortable surroundings to get some rest after a long day of exploring the vibrant City of Belfast, so it is perfect to hear we provided just that for you and your partner. Hopefully the ideal location enabled you to have access to some of the most famous attractions and landmarks that are all accessible by foot. The Titanic experience is very popular so I assume you had a very interesting and informative experience. We would love to see you return on any future visits to Belfast, so make sure we are the number 1 choice when selecting your hotel and book direct to ensure you get your exclusive discount, to say thanks for being our loyal guest. We would be more than grateful if you could share this feedback on TripAdvisor. You can use this link; https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Kind Regards Claire Davidson Duty Manager

Melissa Couples - 08/07/2018 AccorHotels certified review
« Friendly and comfy »

Staff went above and beyond, nothing was to much and they enjoyed taking 5 minutes out to talk to myself and my partner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MELISSA W., Thank you for staying with us, it is great that you have taken the time to share your valued opinions with us as guest feedback is very important to us. It is very rewarding to see you had such a great time and the services and facilities that were provided were of the highest standard. All of the head of departments will be very pleased you awarded each of the various departments with top marks and didn't come across any faults during your stay. Our staff will be over the moon with the special mention in your feedback concerning their friendly and helpful nature. One of the best aspects about working in Ibis City Centre is getting to meet so many interesting and pleasant guests, so we always have time for a chat (Just Don't tell the bosses in case they think we aren't working!!) so it was a pleasure sharing your experience of Belfast with you and providing local knowledge and suggestions. Hopefully you and your partner enjoyed having a look around Belfast and were able to pack everything in to the short time frame. We would love to welcome you back on any return visits to the City, so make sure you become part of our loyalty program it is a free membership club where we offer discounts and rewards to returning guests, just our way of saying thank you for sticking with the Accor Brand. The team and I would be very thankful if you could possibly post this rewarding review on TripAdvisor so other potential guests can hear all about your 1st hand experience! Thank you again. Kind Regards Claire Davidson Duty Manager

Anonymous Couples - 07/07/2018 AccorHotels certified review
« Excellent »

Lovely staff, very comfortable rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEIRDRE S., Thank you for taking the time to share your valued feedback with us, I am more than delighted to see you had such a pleasant stay with us and felt the performance of the team, services and facilities were all worthy of a 100/100 score. It is very rewarding to see everything went smoothly from check in to check out and you felt our staff provided a very high level of customer service, we hope this added to the enjoyment of your mini break to Belfast. Hopefully our prime position within the City enabled you to explore the local and surrounding landmarks, attractions and City Centre amenities. With so many activities to see and do in Belfast our aim is to provide a clean and comfortable room for guests to rest in after a day of exploring the City, so it is encouraging to see you felt we achieved this. We would love to see you stay with us again so in the mean time please make sure you join our free Accor loyalty membership club to get discount on your next direct booking, we would also really appreciate it if you could post this fantastic review on TripAdvisor for other guests to see. You can use this link; https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for your compliments. Kind Regards Claire Davidson Duty Manager

Eoin W. Couples - 07/07/2018 AccorHotels certified review
« Pleasent and friendly staff »

Staff friendly room clean but a bit old fashioned

Our hotel has responded to the review
Our hotel has responded to the review

Dear EOIN w., Thank you for selecting Ibis City Centre when booking accommodation for your 1 Night stay in Belfast. We are delighted to have received your valued feedback in order continually improve our services and facilities. It is great to see your stay with us was a positive experience and you found everything to be of a high standard from check in to check out. Our team will feel very encouraged to see they were able to provide a friendly and professional service throughout your stay and hopefully this made you feel very welcome to our hotel and added to the enjoyment of your stay. The Managers on duty have recently started carrying out thorough maintenance checks to ensure any rooms that need updated, will be refreshed as soon as possible to ensure every guest has a comfortable stay. I will pass your praise, with regards to the cleanliness, on to the housekeeping department to ensure they are aware their hard work is appreciated. Hopefully you enjoyed Belfast and will return to stay with us. So we can say thank you and reward you for being our loyal guest we would really encourage you to become part of our Accor Loyalty Membership, it is a free club and when you book directly with us you earn points, receive exclusive discounts & benefit from a number of perks. Kind Regards, Claire Davidson Duty Manager

Ann Couples - 06/07/2018 AccorHotels certified review
« Good city centre location »

Good central location. Sparsely but adequately furnished. Comfortable, clean. Good wifi. Street noise at night. Noisy smoke alarm disturbed one of our nights sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANN A., Thank you for choosing Ibis City Centre as your accomodation on your recent 3 night getaway to Belfast. We are more than happy to see we were able to assist you in having a very enjoyable experience whilst in the City. Please accept my apologies with regards to the beeping of the smoke alarm, after reading this review the night staff have been instructed to carry out more frequent floorwalks to ensure everywhere is peaceful so our guests do not experience any disturbances. I am very sorry this happened this occured during your stay but rest assured this will not be a regular occurance now you have brought this to our attention. It is great to see you had a comfortable stay in very clean surroundings, I will be sure to mention this to the Housekeeping Department to let them know their dedication is noticed and appreciated. I have taken note of your comments with regards to the furniture within the room for future planning, however as you mentioned we are very lucky to have such a great position within the City so we try our best to encourage our guests to get out into Belfast and explore all of the fantastic attractions that are accessible by foot. Our aim is to provide a clean and comfortable room so guests can get a great night's sleep after a busy day exploring. We hope you had the chance to fit all of the activities you had planned into your short trip, and had a positive experience of our City, doing so. It is very rewarding to read you found everything satisfactory from check in to check out and hopefully this will encourage you to stay with us again on your next trip to Belfast. Make sure you become part of our free Accor loyalty club to receive discount on your next direct booking, to say thanks for being a loyal guest of ours. Kind Regards Claire Davidson Duty manager

David M. Families - 05/07/2018 AccorHotels certified review
« OK but nothing special »

Well placed near City Centre. But room a bit gloomy. Staff very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID M., Thank you for taking the time to share your valued feedback with regards to your recent stay in Ibis City Centre, we are very grateful and find your opinions very useful with helping improve our daily operations. We apologise that you found your room a little gloomy, I hope it did not affect your stay too much, we also offer Double rooms facing the front of the hotel, so perhaps on your next stay try one of these rooms to get a little more light in. It is great to see you found our central location an advantage, hopefully this highlight enabled you to explore the local area and gave you convenient access to the motorway to see some of the attractions in the surrounding area. Belfast has become very vibrant and interesting in the last few years with so many events, landmarks and attractions to see and do so hopefully you had the chance to experience a few. Our staff will be delighted to hear they received a special mention in your feedback and this will encourage everyone to consistently perform at this level. Hopefully you will return in the future and we can help you have an even better stay than this one. Kind Regards Claire Davidson Duty Manager

Chris Business - 04/07/2018 AccorHotels certified review
« We had an excellent stay »

Good and served our needs

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPHER J., We are delighted to see that Ibis City Centre was an ideal choice for your recent business trip to Belfast and that all of our services and facilities were more than satisfactory for the purpose of your stay. It is always pleasing to receive customer feedback, especially from our valued loyalty members as they are aware of what standards are expected from the Accor/ Ibis Brand. It is very rewarding to see you felt our team performed highly and achieved all of these standards. Hopefully on your next trip to Belfast will be on a leisure stay and you will have the chance to see some of Belfast's famous attractions from our centrally located base. If you could possibly share this feedback on TripAdvisor we would be very grateful, you can use this link: https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html We look forward to seeing you again. Kind Regards, Claire Davidson Duty Manager

Tracey Couples - 04/07/2018 AccorHotels certified review
« Weekend away »

This hotel is in a good location with a good variety of bars , cafes restaurants and a 5 minute walk to city centre.train station an local taxis are also nearby. A few negatives were a badly stained chair in the room and being over charged at the bar

Our hotel has responded to the review
Our hotel has responded to the review

Dear TRACEY J., Thank you for choosing Ibis City Centre when you were planning and booking your City Break to Belfast. It is great to see you had a positive experience with us and found the location to be the main highlight of your trip, as you mentioned we have a prime location within the City and our hotel is within walking distance to the main attractions, shops, restaurants and bars. We hope you had the chance to sample a few of theses facilities and enjoyed the experience. Please allow me to apologies for the confusion at the bar, I would encourage you to contact the hotel directly, so I can personally investigate what happened. The managers on duty are now also carrying out thorough room checks for maintenance and Housekeeping issues as well as the House keeping manager so hopefully this will avoid any future occurrences of poor servicing. Hopefully you enjoyed the CIty and will return on your next stay in Belfast. Kind Regards Claire Davidson Duty manager

Ivan S. Friends - 04/07/2018 AccorHotels certified review
« nice comfortable stay »

nice and clean rooms, and friendly staff. breakfast was very good and central hotel close to many shops.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IVAN S., Thank you for choosing to stay with us, when selecting a hotel for you getaway to Belfast. It is great to receive your feedback as it lets us know what you thought and what you think we could improve on. It is fantastic to see that you had a pleasant experience with us and found your room to be of a high standard of cleanliness throughout your stay, our housekeeping team will be happy with your praise. Thank you for sampling the hotel's menu it is great to see you enjoyed it and I will let the chef know so he can consistently provide this level of service, Our prime location is often a highlight to people's trips to Belfast so it is great to see this was one of yours too, as we are lucky to be situated in the main City action with plenty of things to see and do, eat and drink. We hope you enjoyed Belfast and will return to our hotel on any future trips to Belfast. Make sure you book direct when you make a reservation with us so we can offer you a discounted rate for being our loyal guest. Kind Regards, Claire Davidson Duty Manager.

Sandra C. Couples - 04/07/2018 AccorHotels certified review
« Top class »

Very friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear SANDRA c., Thank you for sharing your excellent feedback with us, we always enjoy hearing how our guests got on and what they thought of the service that was provided. We feel very encouraged to receive your thoughtful praise and are glad to see we served you in a friendly and efficient manner, I hope this made you feel very welcome to Ibis City Centre and made your trip to Belfast even more enjoyable. It is pleasing to see you felt all departments across the hotel were worthy of top marks, our staff will be over the moon to see they exceeded your expectations and you noticed and appreciated their hard work. We love to hear everything ran smoothly from check in to check out and there were no issues during your stay and you found all of our facilities to be suitable for the needs of your visit. We would love to see you return, so make sure you keep using your loyalty membership to get the most discount, if you have any spare time please make sure you provide a review on TripAdvisor to allow other people to see what you thought, you can use this link: https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Kind Regards Claire Davidson Duty Manager.

John C. Business - 03/07/2018 AccorHotels certified review
« A Great First Stay!! »

This was my first time staying in the city centre IBIS, I have stayed previously in the budget IBIS on Dublin Road and the IBIS near Queen's University. With IBIS you know what you're getting with regards rooms and facilities, but I must say the wooden floor was a nice change to carpet, especially in the warm temperature experienced at the weekend. Easy to get to, off the M1, and the parking just beside was very handy, so the logistics of getting to it I will bear in mind as very easy, also close proximity to city centre, a quick 5min walk to city hall, compared to the Dublin Road or University Road. What rounded off a great stay was the the helpfulness of staff, being a Sunday check out I had requested a late checkout and was guaranteed to at least 2pm, but then when I checked in was advised I could have up to 4pm, excellent all round service, and it was very much appreciated to relax and not have to rush on Sunday morning. Also on the Sunday morning, there were no knocks on the door, the communication between reception and house keeping about late checkouts must be exceptional, something the other IBIS options in Belfast are continually struggling with, what is something very simple, but can make or break a stay when having to endlessly explain to housekeeping a late check out, it's in an inconvenience I didn't have at the weekend, so top marks. The only mark down on the questions, which is out of your control, was the price, £150 for a night in Belfast, clearly highlights the need for more hotels to be developed, as the lack of supply is pushing up prices to what 10 years ago you'd expect to pay for a 4 or 5 star hotel, but in Belfast the hotel industry is lacking in rooms, especially on weekends. Overall a great first stay, and I will now have IBIS city centre on my list of options for the future as a result of a great stay on all levels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN C., Thank you for choosing to stay at Ibis City Centre on your recent business trip to Belfast, it is always nice to welcome one of our loyalty members to our property and its is great to see your first time here did not disappoint. I am delighted to see you had a fantastic stay and hopefully we will be your number one hotel for both business and leisure purposes on future visits to the City. Maybe next time you will be able to sample some of the local attractions and City Centre amenities in more detail on your next trip. It is great to see you found our prime location within Belfast an advantage to the needs of your stay, we are lucky to be in the middle of the Centre and also have excellent access to the surrounding areas, thanks to the convenient motorway you have mentioned, we hope this made your plans run smoothly. With so many events and activities on within the City room rates are very expensive across Belfast in 3/4 & 5 star properties, even with your member discount, but we really appreciate that regardless of price you stayed loyal to the Accor brand and were pleased with your choice of accommodation. I would also suggest if you do stay in Belfast numerous times a corporate rate might suit you, if you wish to discuss this option just ring the hotel directly and one of our friendly team will assist you. It is very encouraging to read your comments about our staff and their communication skills, we are lucky to have a very pleasant, hardworking team of knowledgeable staff, so it is lovely to see their dedication to the job was noticed. We hope to see you in the future, if you have time make sure you share this rewarding feedback on TripAdvisor, you can use this link: https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Kind Regards, Claire Davidson Duty manager

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