Hotel - ibis Belfast City Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Belfast City Centre Hotel

4.0/5 1,915 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking  (Nearby)
    • Public indoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access (Paying)
    • Reduced mobility facilities (Paying)
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Each of the hotel's ensuite bedrooms offer flat screen TVs, power shower, hairdryer and tea and coffee making facilities

  • 124 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 9 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Air Cooling System
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 3,320 reviews

Our guest reviews for ibis Belfast City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,915 reviews
Amanda Solo - 05/12/2018 AccorHotels certified review
« Trip »

Great location for what I needed

Kate R. Friends - 05/12/2018 AccorHotels certified review
« Location very good. Rooms clean. »

Enjoyed my overnight stay. Location was very good and I was able to walk around the sights. Room and facilities within were clean. Bathroom has to be seen to be believed - it’s unique. Breakfast very adequate. Hotel is basic but comfortable and clean. Staff very friendly and helpful.

Claire Solo - 05/12/2018 AccorHotels certified review
« Great location friendly staff »

Great place for a city break

Michael H. Solo - 05/12/2018 AccorHotels certified review
« Comfortable »

Very good,the staff were warm welcoming and very helpful.

Anonymous Couples - 04/12/2018 AccorHotels certified review
« Great location and polite and friendly staff »

Rooms were comfortable and spotless. Staff very helpful friendly and polite. The food was your only let down . Food we ordered in the bar arrived burnt and the breakfast on one if our mornings there was overcooked. We were a little disappointed

Our hotel has responded to the review
Our hotel has responded to the review

Dear CATHERINE C., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I would firstly like to apologise for your experience regarding the food in the hotel. I will pass your comments along to the chef as he is grateful for all feedback he receives, this will act as a reminder that all food sent from the kitchen needs to be at the standard that our guests deserve. On a more positive note I am delighted to see you were comfortable in the rooms and found them to be spotless, I will also be passing this feedback onto the housekeeping manager Thank you again for sharing your experience, and we hope to welcome you back to the hotel soon. Sincerely, Emma McElkerney Front Office Supervisor

Anonymous Couples - 04/12/2018 AccorHotels certified review
« Perfect »

Room was comfortable, and overall clean. Maybe laundry services can be effort.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICCARDO P., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found our hotel to be comfortable and clean. Unfortunately we don't have any in house laundry facilities, we do however have an outside service that will come and collect laundry before 8am and return it before 3pm the same day. This is handy for our guests who are staying with us for more than one night. Alternatively there is a coin operated launderette located less than 5 minutes away from the hotel. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Katrina B. Friends - 04/12/2018 AccorHotels certified review
« Short Stay »

Was going to a concert. Handy walking distance to SSE arena. Very clean room. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear KATRINA B., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Its great to see you making full use of you Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us . https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Stephanie C. Families - 03/12/2018 AccorHotels certified review
« Room fine breakfast a lot to be desired »

Chef not accomadating, being a coeliac not a lot of choice on offer

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHANIE S., Thank you for taking the time to tell us about your experience at the ibis Belfast City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Firstly I would like to apologise that you felt there was insufficient options for your particular dietary requirements at our breakfast buffet. At the minute for our guests who stay with us that have coeliac we do offer a selection of bacon, scrambled eggs, gluten free porridge, cornflakes and bread. Alternatively the chef is more than happy to cook items such as omelettes to provide more of an option. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma McElkerney Front Office Supervisor

Anonymous Couples - 03/12/2018 AccorHotels certified review
« Very good value for money »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear GARETH R., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Fiona E. Friends - 03/12/2018 AccorHotels certified review
« Great hotel, wonderful staff, fab location »

Super ..

Our hotel has responded to the review
Our hotel has responded to the review

Dear FIONA E., Firstly I would like to thank you so much for choosing to stay at the Ibis Belfast City Centre, and also thank you so much for completing the guest satisfaction review. I am delighted to see you were impressed by the location of the hotel, Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it with so many beautiful restaurants, well known pubs and lively shopping areas right on our doorstep, we also have so many of the cities famous tourist attractions just a stones throw away. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Shane R. Couples - 03/12/2018 AccorHotels certified review
« Good for quick city visit »

Check in was a little slow, parking was nearby although would have helped to have it described when booking. Location pretty good. Room clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHANE R., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I would firstly like to apologise that you found your check in experience to be a little slow. Unfortunately Saturdays can be our busiest day in the hotel and there can be a bit of a Que at reception but I assure you the reception team work as quickly as possible to cause minimal disruption to our guests experience. I am delighted to see you were impressed by the location of the hotel, Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Garry Business - 03/12/2018 AccorHotels certified review
« Modern facilities close to city centre »

Nice, modern room that is well maintained and clean. Reasonable selection for breakfast in nice environment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GARRYMR S., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found your room to be well maintained and clean. I have passed this feedback onto the housekeeping manager to share with her team. The housekeepers work so hard behind the scenes to ensure the high standards of cleanliness our guests deserve are always met and its nice when they receive acknowledgement for this so thank you for that. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Owen B. Couples - 03/12/2018 AccorHotels certified review
« LOVELY HOTEL AND STAFF. TOO NOSEY »

We always stay in this hotel at least twice a year when we are shopping in belfast but after this stay I don't think we will be returning. Room 612 was our room number and the room next to us was very very noisey and keep us up from 1:30 am till 4:30 am because all they did was shout and fight. We reported this to the reception team, they said sorry but that was it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear OWEN B., Thank you for taking the time to tell us about your experience at the ibis Belfast City Centre. Firstly I would like to sincerely apologise for the experience you had, I understand how frustrating this must have been for you especially at that time of the night. I am also sorry that the issue was not resolved after being reported to the reception team, this is completely unacceptable on our part. I have spoken to the general manager and he has agreed that as you stated you stay with us regularly, should you agree to return to us in the future if you contact the hotel directly we will provide a discounted rate as we would hate for this incident to taint your overall experience with us. If you would like to accept this offer please contact us directly on h7… with the dates you wish to stay and we will contact you with the preferential rate agreed. Alternatively you can contact either myself or the general manager Frankie on 02… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma McElkerney Front Office Supervisor

Patrick Couples - 03/12/2018 AccorHotels certified review
« Clean and comfortable »

Staff friendly, room was clean and comfortable. Breakfast nice too. Hotel near city centre shops and bars.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PATRICK D., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found the staff to be friendly and the room to be clean and comfortable. Its great to see you were impressed by the location of the hotel, Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it with so many beautiful restaurants, well known pubs and lively shopping areas right on our doorstep, we also have so many of the cities famous tourist attractions just a stones throw away. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Linda A. Friends - 02/12/2018 AccorHotels certified review
« Enjoyable weekend break. »

Well situated hotel. Good sized room, with very comfortable beds. Very compact bathroom with walk in shower. Very friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LINDA A., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you were impressed by the location of the hotel, Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it. Its also great to see you found the beds to be comfortable. There's nothing better than coming back from a tiring day of exploring a city as lively of Belfast and being able to relax in a nice comfortable environment. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Grétar Families - 02/12/2018 AccorHotels certified review
« Great location lovely staff »

Great location very helpful and friendly staff nice rooms clean and comfortable beds

Our hotel has responded to the review
Our hotel has responded to the review

Dear GRETAR R., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you were impressed by the location of the hotel, Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it. Its great to see our team were able to contribute to making your stay with us such a positive one. Its great to see you making full use of you Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Peter S. Couples - 02/12/2018 AccorHotels certified review
« I night stay »

Ibis belfast city centre is in an ideal location. The rooms are adequately equipped with all that you would need for a short break . Check in was efficient and quick . We decided to opt to pay for breakfast in the morning at the discount price. The only negative aspect was the breakfast. No choice , no plates and whatever food left was picked over. This was not satisfactory and not what I have experienced in ibis hotels. As a result breakfast was declined and front of hotel staff were informed. Upon.checking out I had to explain to the staff that breakfast was not taken despite informing another staff member! It was as if we tried to checkout.without payment for breakfast !! This was unsatisfactory. Overall a pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER s., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. Firstly I would like to apologise for the incident regarding the breakfast and the lack of communication between the team regarding your breakfast cancellation. I am sorry that you felt the breakfast was inadequate. We do try to provide a range of both continental and fully cooked items to suit the needs of all our guests, I'm sorry this wasn't the case in your experience. Breakfast should have been cancelled from the reservation straight away, I sincerely apologise that it wasn't and you had to re-explain the situation at departure. I completely understand how frustrating this must have been. On a more positive note, I am delighted to see you were impressed by the location of the hotel, Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it. It's great to see your overall experience with us was a pleasant one. Should you ever find yourself in Belfast again we would love it if you stayed with us again. Please contact the hotel directly for best rates guaranteed, Sincerely, Emma McElkerney Front Office Supervisor

Carron E. Friends - 30/11/2018 AccorHotels certified review
« Thoroughly recommended »

Great hotel, lovely friendly staff and the rooms were spotless. The breakfast buffet was great and well worth the money. I would recommend this hotel to anyone looking to spend time in Belfast. It is right in the centre and there is lots to do and see. It's 5 stars from me, I only wish we had stayed longer .

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANN E., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see your experience with us was such a pleasant one. I have passed your comments onto the housekeeping manager who is very pleased you found your room to be spotless, the housekeeping team work so hard behind the scenes to maintain the high level on cleanliness our guests deserve so its great when they are acknowledged for this. I am so pleased to see you would recommend us to anyone who is wanting to stay in Belfast, I hope this means you will be returning to us very soon! I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Joyce M. Friends - 29/11/2018 AccorHotels certified review
« everyone went out of there way to help. »

Brilliant hotel and very central to everything. Very helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOYCE M., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found our hotel to be very central with friendly staff, we love contributing to our guests stay with us to ensure their experience is a positive one. Its great to see you making full use of you Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Wendy S. Business - 29/11/2018 AccorHotels certified review
« very good, better that I had expected »

The room was nice and clean and had everything in it I needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WENDYMS S., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found your room to be clean and well equip to your needs, I have passed this feedback onto the housekeeping manager to share with her team as they work so hard behind the scenes to ensure the hotel maintains the high standards of cleanliness our guests deserve. Its great when they are acknowledged for this. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

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