Hotel - ibis Belfast City Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Belfast City Centre Hotel

4.0/5 1,917 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking  (Nearby)
    • Public indoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access (Paying)
    • Reduced mobility facilities (Paying)
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Each of the hotel's ensuite bedrooms offer flat screen TVs, power shower, hairdryer and tea and coffee making facilities

  • 124 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 9 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Air Cooling System
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 3,336 reviews

Our guest reviews for ibis Belfast City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,917 reviews
Anonymous Couples - 10/12/2018 AccorHotels certified review
« Warm welcome friendly & helpful »

Very enjoyable experience staff fantastic room spotless great view

Our hotel has responded to the review
Our hotel has responded to the review

Dear E J., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I have passed this feedback onto the housekeeping manager to share with her team. The housekeepers work so hard behind the scenes to ensure the high standards of cleanliness our guests deserve are always met and its nice when they receive acknowledgement for this so thank you for that. Its great to see you making full use of you Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Anonymous Couples - 10/12/2018 AccorHotels certified review
« Comfortable with the loveliest friendly staff »

Enjoyed staying here,the location was central the rooms were comfortable and the staff were lovely and so helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIE D., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you were impressed by the location of the hotel, Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it with so many beautiful restaurants, well known pubs and lively shopping areas right on our doorstep. I am also pleased to see you found our team to be lovely and helpful. We at the hotel understand how important our interaction with a guest is when contributing to their overall experience so I am delighted we helped to make yours such a pleasant one. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Damien G. Couples - 10/12/2018 AccorHotels certified review
« Very good location and friendly staff »

Great location. Very pleasant staff. Very quite for a city center hotel. Found the room slightly expensive but overall good

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAMIEN G., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found our team to be pleasant. We at the hotel understand how important our interaction with a guest is when contributing to their overall experience so I am delighted we helped to make yours such a pleasant one. I'm sorry to see you found the room to be quite expensive however we are located right in the city centre and our rates are quite competitive compared to hotels located near us, rates also rise at weekends in all hotels so we apologise that this was inconvenient but glad you enjoyed your stay regardless. Its great to see you making full use of you Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us . https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Anonymous Couples - 10/12/2018 AccorHotels certified review
« Room basic but clean »

Helpful staff, good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEBBIE H., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you were impressed by the location of the hotel, Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it with so many beautiful restaurants, well known pubs and lively shopping areas right on our doorstep. I am delighted to see you found our team to be warm welcoming and helpful. We at the hotel understand how important our interaction with a guest is when contributing to their overall experience so I am delighted we helped to make yours such a pleasant one. Not member- I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Anonymous Solo - 09/12/2018 AccorHotels certified review
« Overall satisfactory »

Room good and clean, location good, customer service at front desk wasn’t great with a receptionist talking on the phone about her night out the previous night as I was waiting to talk to them, I forgot a hairbrush and they didn’t have a comb to purchase - I understand from the receptionist that it was normally available to purchase from a vending machine but they were out of stock. Shops open in the area after 6pm didn’t have one to purchase

Our hotel has responded to the review
Our hotel has responded to the review

Dear LINDSAY M., Thank you for taking the time to tell us about your experience at the ibis Belfast City Centre. I would firstly like to sincerely apologise that you were waiting to speak to a receptionist who continued her personal conversation. We at the hotel always ensure that our guests experience is the most important part of our job role. I was hoping you would be able to provide further details on this incident i.e date and time? I would like to speak to receptionist that was on duty to ensure this never happens again. On a more positive note I am happy to see you were impressed by the location and cleanliness. I sincerely hope you haven't been put of staying in our hotel and I would love if you would return to us in the future to restore your faith in us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma McElkerney Front Office Supervisor

Remilekun O. Couples - 09/12/2018 AccorHotels certified review
« Mr »

I am extremely satisfied with the customer service and the break fast very delicious and superb.

Our hotel has responded to the review
Our hotel has responded to the review

Dear REMILEKUN O., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you were extremely satisfied with customer service you received at our hotel. We at the hotel understand how important our interaction with a guest is when contributing to their overall experience so I am delighted we helped to make yours such a pleasant one. I have also passed your compliments onto the breakfast chef who was absolutely ecstatic with your feedback regarding the breakfast. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us . https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Charlie M. Friends - 09/12/2018 AccorHotels certified review
« Absolutely fantastic has to be 5***** »

Arrived late, room lovely and nice temperature, brilliant shower, The best was still to come THE BREAKFAST good choice between continental and we'll cooked full Irish and as much as you could eat. I stay in hotels regularly but never experienced staff as efficient and polite. Well done IBIS Belfast.

Our hotel has responded to the review
Our hotel has responded to the review

Charlie, Thanks so much for your brilliant review! Delighted you had another great stay and hopefully we get to see you again soon|! If you get a sec could you give us a review on tripadvisor too! :) https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html See you soon! Emma McElkerney Front Office Supervisor

Robert M. Couples - 09/12/2018 AccorHotels certified review
« Brilliant »

Brilliant hotel handy to every where very clean brilliant staff great food

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT m., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you were impressed by the location of the hotel, Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it with so many beautiful restaurants, well known pubs and lively shopping areas right on our doorstep, I am also pleased to see you found our team to be warm welcoming and helpful. We at the hotel understand how important our interaction with a guest is when contributing to their overall experience so I am delighted we helped to make yours such a pleasant one. Its great to see you making full use of you Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Anonymous Couples - 09/12/2018 AccorHotels certified review

Very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear CATHY M., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Not member- I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Shane C. Couples - 08/12/2018 AccorHotels certified review
« Satisfactory »

Overall good. You do need to provide one smaller softer extra pillow as it was difficult for my wife to settle. Breakfast was good but the toasted chicken sandwich ordered one evening was poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHANE C., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am sorry to hear of your wife's discomfort. I can however revel that the hotel will be undergoing refurbishment in January, part of this is that the beds will be replaced -the pillow however is a brand standard ibis pillow but we have decided to purchase a couple of extra soft pillows and use them as requested. I have also passed your feedback onto the food and beverage manager to ensure the kitchen team are taking more caution when sending food out to our guests, its paramount to us that our guests receive the standard of service they deserve Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

S. B. Couples - 08/12/2018 AccorHotels certified review
« Disappointing »

We chose the ibis as we wanted something slightly more luxurious than the ibis budget but we were disappointed with the experience, as it wasn’t worth what we paid. The room was tired, the heating system was loud, the bathroom light was too bright and also loud, the shower pressure wasn’t good and couldn’t be regulated properly so I ended up getting scalded when the water changed without warning, despite the room being at the end of the corridor we were still subjected to external noise, the bed left my husband with terrible back ache after both nights so it clearly wasn’t the Sweet bed by ibis. We paid over £100 a night and because of this experience I really regret not staying in the premier inn and won’t be making the same mistake again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear B. S., Thank you for taking the time to tell us about your experience at the ibis Belfast City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry to hear you were unimpressed y your experience with us. Firstly I would like to apologise that your husband was uncomfortable in our beds, however I am pleased to say the hotel will be undergoing refurbishment in January and one of the items that will be removed and replaced is the beds. I have also made a note of your room (618) and have passed onto the maintenance manager that the heating system was loud and the shower pressure was poor. I really hope you return to us after the hotels refurbishment as I would hate you to be left with a poor impression of us. Thank you for taking the time to pass on your experience and we really hope you give us an opportunity to restore your faith in us. Sincerely, Emma McElkerney Front Office Supervisor

Carmel Friends - 08/12/2018 AccorHotels certified review
« Had a lovely stay at Ibis »

Lovely stay, clean rooms, comfortable beds dressed in pristine linen, fabulous buffet breakfast with lots of choice. The only minor complaint was not enough teabags in room but got some from staff at reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CARMEL Q., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I have passed this feedback onto the housekeeping manager to share with her team. The housekeepers work so hard behind the scenes to ensure the high standards of cleanliness our guests deserve are always met and its nice when they receive acknowledgement for this so thank you for that. I am however sorry you felt there was not enough tea bags in the room. The tea bags are replenished every day by housekeepers but as you stated the reception team are more than happy to restock them if needed before the housekeeping team arrive. Its great to see you making full use of you Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Fiona W. Business - 08/12/2018 AccorHotels certified review
« Pleasant stay »

This was my second visit this year, my first visit was not great due to a faulty window not closing and not sleeping due to noise and cold, I decided to give the hotel a second chance and was pleasantly surprised that I enjoyed my stay second time around.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FIONAMS W., Thank you for taking the time to tell us about your experience at the ibis Belfast City Centre. I'm really sorry that you were unimpressed by our hotel the first time you stayed, I am however absolutely delighted that you decided to give us a second chance and even more pleased that we were able to restore your faith in us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma McElkerney Front Office Supervisor

Pippy Couples - 08/12/2018 AccorHotels certified review
« P G. »

Room clean and adequate, staff friendly one word of caution the laminated flooring was chipped and broken which could have caused a foot injury to an unsuspected guest who wasn't wearing slippers also made the room look shabby and gave a very poor reflection of attitude towards paying guests

Our hotel has responded to the review
Our hotel has responded to the review

Dear PATRICIA G., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I have taken note of your room 806 and have passed this onto the maintenance manager to see if anything can be done regarding the floor. Thank you for bringing this to my attention, this is why these feedback surveys are so important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Amanda Solo - 05/12/2018 AccorHotels certified review
« Trip »

Great location for what I needed

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMANDA T., Firstly I would like to thank you so much for choosing to stay at the Ibis Belfast City Centre, and also thank you so much for completing the guest satisfaction review. I am delighted to see you were impressed by the location of the hotel, Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it with so many beautiful restaurants, well known pubs and lively shopping areas right on our doorstep, we also have so many of the cities famous tourist attractions just a stones throw away. Not member- I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Kate R. Friends - 05/12/2018 AccorHotels certified review
« Location very good. Rooms clean. »

Enjoyed my overnight stay. Location was very good and I was able to walk around the sights. Room and facilities within were clean. Bathroom has to be seen to be believed - it’s unique. Breakfast very adequate. Hotel is basic but comfortable and clean. Staff very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KATHEENL R., Firstly I would like to thank you so much for choosing to stay at the Ibis Belfast City Centre, and also thank you so much for completing the guest satisfaction review. I am delighted to see you were impressed by the location of the hotel, Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it with so many beautiful restaurants, well known pubs and lively shopping areas right on our doorstep I'm sorry you felt the breakfast to be adequate, the chef does try to offer a wide range of both fully cooked and continental items for our guests to enjoy. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Claire Solo - 05/12/2018 AccorHotels certified review
« Great location friendly staff »

Great place for a city break

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLAIRE M., Firstly I would like to thank you so much for choosing to stay at the Ibis Belfast City Centre, and also thank you so much for completing the guest satisfaction review. I am delighted to see you were impressed by the location of the hotel, Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it with so many beautiful restaurants, well known pubs and lively shopping areas right on our doorstep, we also have so many of the cities famous tourist attractions just a stones throw away. I am delighted to see you found our team to be warm welcoming and helpful. We at the hotel understand how important our interaction with a guest is when contributing to their overall experience so I am delighted we helped to make yours such a pleasant one. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Michael H. Solo - 05/12/2018 AccorHotels certified review
« Comfortable »

Very good,the staff were warm welcoming and very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL H., Firstly I would like to thank you so much for choosing to stay at the Ibis Belfast City Centre, and also thank you so much for completing the guest satisfaction review. I am delighted to see you found our team to be warm welcoming and helpful. We at the hotel understand how important our interaction with a guest is when contributing to their overall experience so I am delighted we helped to make yours such a pleasant one. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Anonymous Couples - 04/12/2018 AccorHotels certified review
« Great location and polite and friendly staff »

Rooms were comfortable and spotless. Staff very helpful friendly and polite. The food was your only let down . Food we ordered in the bar arrived burnt and the breakfast on one if our mornings there was overcooked. We were a little disappointed

Our hotel has responded to the review
Our hotel has responded to the review

Dear CATHERINE C., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I would firstly like to apologise for your experience regarding the food in the hotel. I will pass your comments along to the chef as he is grateful for all feedback he receives, this will act as a reminder that all food sent from the kitchen needs to be at the standard that our guests deserve. On a more positive note I am delighted to see you were comfortable in the rooms and found them to be spotless, I will also be passing this feedback onto the housekeeping manager Thank you again for sharing your experience, and we hope to welcome you back to the hotel soon. Sincerely, Emma McElkerney Front Office Supervisor

Anonymous Couples - 04/12/2018 AccorHotels certified review
« Perfect »

Room was comfortable, and overall clean. Maybe laundry services can be effort.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICCARDO P., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you found our hotel to be comfortable and clean. Unfortunately we don't have any in house laundry facilities, we do however have an outside service that will come and collect laundry before 8am and return it before 3pm the same day. This is handy for our guests who are staying with us for more than one night. Alternatively there is a coin operated launderette located less than 5 minutes away from the hotel. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

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  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

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