ibis Belfast City Centre Hotel

The Ibis is well situated for all city centre attractions. The staff are friendly and helpful. The breakfast is good and plentiful. The shower is ok - but couldn't be described as a 'power' shower by any stretch of the imagination. The rooms need drawers rather than shelves, and a safe/security box needs to be provided.

Pleasant stay. Good location. Nice, clean and tidy rooms. Great breakfast.

Air Con didn't work very well so didn't sleep as room was very hot. Could only open the window about 2 inches. The area around the hotel is rather rough. Beggers and undisirables loitering the streets.

Friendly, warm and extremely helpful.

Was as I expected from Ibis hotel, staff were friendly and helpful, room was satisfactory, breakfast was very good

Very lovely check-in by Reception. All staff members were more than helpful.

The service was very helpful and professional. We got all the help we needed regarding the taxi reservations and other tourist-related operations.

From the moment I steeped foot inside the hotel I felt at ease. Your excellent staff couldn’t do enough for us. Beyond polite and helpful. The rooms were amazing so clean didn’t even find any dust. Working in the hotel business myself I know how hard it is to keep a certain standard. Overall the hotel shocked me and my friend we didn’t expect it to be as nice and big as the rooms were. We are already looking for an excuse to stay again so you’ll be seeing us sooner rather than later. We ordered food at like 2am when we got in at 2am unfortunately the pizza wasn’t nice. Only flaw after a marvellous stay.

Upon check in we were informed that we couldn’t eat that evening in the hotel as the restaurant was fully booked. When using the “Lounge” to have a drink the bar was a continuation of the reception check in desk. WeTried to order Prosecco but only 2 small 200mil bottles were available during our whole stay of 2 nights. The guest door to the lift was constantly banging loudly even though fitted with a door closure. The curtains in our room 704 were mismatched bits of rag sewn together and we woke up to rays of light shining through the many holes in them. I then went to have a shower and was unable to have one as the shower mixer only had HOT water. This was rectified during the day by maintenance but ment that we couldn’t shower that day.

My son and I stayed on a Friday night. It was a warm evening the hotel room had been kept cool by an open window but as the window opened onto the street, near a club it had to be closed. The air conditioning worked and cooled us down, just the usual noise. Bed was comfy, pillows were hard and lumpy with no spares available. Breakfast was self service and was fine, nothing exceptional but food was hot and you could eat as much as you wanted. The staff were all helpful and attentive.

Room was exactly what i hoped for. The staff however were the icing on the cake. Very, very helpful and pleasant. Only stayed one night but they helped make memorable for myself and my son. Thank you

Hotel room was very clean, air conditioning was a great help in warmer weather. Bed was comfortable, maybe extra pillows could be available in room if needed. Bathroom was clean, shower was a good size.

It was very brief but pleasant

The staff were helpful, organised and pleasant. Nothing was a problem. Hotel was in a great location and good car parking arrangement. Nice breakfast too.

We had a great 2 days stay in a very comfortable bed any questions were answered and we got everything we needed