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ibis Belfast City Centre Hotel 3 stars

TripAdvisor rating 4.0/5 2,180 reviews
ibis Belfast City Centre
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+ 15 Services
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Room 1

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Hotel extras

  • Central location and the friendliest staff this side of the River Lagan

  • 124 double and twin bedrooms

  • Snacks and refreshments readily available

  • Hotel amenities include free fibre Wi-Fi

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

ibis Belfast City Centre

100 Castle Street
NORTHERN IRELAND
BT1 1HF
belfast
united kingdom

Tel: +442890238888

Fax: (+44)2890/891890

Contact email

Check-in from 14h00

Check out up to 12h00

  • GREAT VICTORIA STREET :   GREAT VICTORIA

  • By plane

    BELFAST INTL At 25km / 15 miles

  • By train

    GREAT VICTORIA ST At 0km / 0 miles

GPS :54.599304, -5.934798

Our accommodations

Each of the hotel's ensuite bedrooms offer flat screen TVs, power shower, hairdryer and tea and coffee making facilities

Double room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV

Twin room with 2 beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

LE RESTAURANT

Type of cuisine: Other cooking style

Our on-site 'Le Restaurant' offers tasty à la carte dishes through the evening, and a range of light bites served 24 hours a day. And our commitment to our neighbourhood's economy means it's all crafted with locally sourced produce wherever possible.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Belfast City Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

4,175 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,180 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice hotel in central location

Customer review rating 4.3/5

Rosaleen S. Friends - 10/09/2019 AccorHotels review

Staff were lovely, breakfast was grand. Room was quiet small and bed wasn't too comfortable

Good value. Spotlessly Clean.

Customer review rating 4.3/5

Quinner Business - 08/09/2019 AccorHotels review

Overall, very pleasant. One thing in particular, the staff are so friendly, typical of the Irish. The hotel is well located at only 5 mins walk from city centre. The room was spotlessly clean, & the bed very comfortable.

Staff was friendly and had a clean room.

Customer review rating 4.3/5

Alisha Couples - 08/09/2019 AccorHotels review

We enjoyed the central location and clean rooms. All the amenities were in good working order and room was very clean. Your staff was very friendly and helpful during our stay. Would consider staying again if back in Belfast.

kevin W.

Customer review rating 4.3/5

K W. C. I. P. A. I. O. Business - 06/09/2019 AccorHotels review

all I WANT IS TO PRINT O. AN INVOICE

very good but with limitations

Customer review rating 4.3/5

Mary A. E. F. Couples - 05/09/2019 AccorHotels review

rd] the plastic pod that served as bathroom rather confounded this as the door was ill fitting and required considerable forcein order to open or close it resulting in an extremely loud bang which i am sure also disturbed other guests.

Nice hotel. Too many emails asking for feedback

Customer review rating 4.3/5

Dave W. Business - 04/09/2019 AccorHotels review

Lovely hotel and great staff. Since staying I have received 6 emails asking for feedback. Please relax. If you concentrate on excellent service, the good feedback will come organically.

Wonderful stay with the hotel

Customer review rating 4.3/5

Jack L. Solo - 03/09/2019 AccorHotels review

Great location as its in the heart of city, walking distance to most places of interest. Staff are friendly. Arrived around 10am and they allowed me for early check-in. Room and toilet is clean and hygiene. Meet my request during my stay. Security is good. Hotel comes with a lobby bar and restaurants which is great and convenient. Shops and supermarkets are everywhere across the streets. Highly recommended.

it was okay

Customer review rating 4.3/5

Sinead H. Couples - 03/09/2019 AccorHotels review

Hotel staff were very friendly and helpful. Room had very cheap interior, i didnt like the wooden floors, I was glad i brought my slippers. The bathroom pod was okay but there was a horrendous smell coming out of it at certain times and had to leave the fan on to try and clear it.. i didnt feel comfortable either in that area where the hotel was situated there were people sitting outside the hotel drinking cans and smoking as we left at night, the last night of our stay, we had drinks at the bar and two gentleman arrived at the door and had an argument with the night porter which the two gentlemen ended up boxing each other at the entrance. Due to all of this We will not be returning and will not be recommending to any of our friends!

stuart thompson

Customer review rating 4.3/5

Stuart Families - 03/09/2019 AccorHotels review

very pleasant stay, all staff friendly and more than happy to help

Mr Roger G.

Customer review rating 4.3/5

Roger G. Couples - 02/09/2019 AccorHotels review

Perfect location all staff particularly reception very friendly. Would stay again and recommend.

Customer review rating 4.3/5

Carol J. Couples - 02/09/2019 AccorHotels review

Very nice, clean room, good facilities and helpful friendly staff. Allowing up to keep our baggage at the hotel before and after we checked out was a great help as we got to Belfast early and left quite late. I would definitely stay again and would recommend Ibis to anyone.

Relaxed and restful

Customer review rating 4.3/5

Jean M. Couples - 02/09/2019 AccorHotels review

Clean room, spacious Breakfast was very good, fresh and lots of it Staff were superb throughout

Very good location, friendly helpful staff, and good rooms

Customer review rating 4.3/5

Sharon B. Couples - 01/09/2019 AccorHotels review

Great location, and very friendly helpful staff to assist you with any questions. Would definitely stay again.

Dear SHARON B., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you were impressed by the location of the hotel and the team we have here at Ibis. We are indeed dedicated to ensuring our guests have hassle free stays with us and are always at hand to provide information and answer questions. I am thrilled to see you would stay at our hotel again, this is the best compliment we as a hotel could hope to receive. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Great location

Customer review rating 4.3/5

Karen Couples - 01/09/2019 AccorHotels review

Staff excellent Breakfast just enough Room very clean

Dear KAREN C., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Perfect overnight stay

Customer review rating 4.3/5

Colin R. Families - 31/08/2019 AccorHotels review

My son & I arrived at the hotel to a warm welcome and directed to our room.in the room a couple of screws were missing from bathroom door, I spoke to reception on the way out & it was fully repaired on our return. The breakfast was plentiful & freshly cooked although the hotel was very busy. We thoroughly enjoyed our stay.

Dear COLIN R., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you received such a warm welcome upon arrival at our hotel. I have also passed your feedback onto the maintenance team who were thrilled to see they were able to fix your issue as quickly as possible to ensure the disturbance caused was minimal. Its great to see you making full use of your Classic Le Club member status and booking directly through the Accor website, Please remember to keep doing this in order to avail of your exclusive members discount and to continue building up those loyalty points! I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Just as required

Customer review rating 4.3/5

Jean Business - 31/08/2019 AccorHotels review

I needed an economical bed for the night and this fitted the bill. The surrounding area was a little down at heel and the lobby smelled slightly of cigarettes. However the room was comfortable and the staff were very good.

Dear JEAN MRS N., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am pleased to see our hotel was exactly what you needed for your short stay in Belfast. I am however sorry to see you found the hotel lobby to smell like cigarette smoke, unfortunately due to the layout of the hotel when built we haven't got a designated onsite smoking area to offer guests, to deter guests from smoking in bedrooms we do provide an ashtray at the main exit of the hotel which we understand can be inconvenient for our non smoking guests as the doors are automatic and can allow the smell to drift into the hotel. Now that the issue has been brought to our attention I can assure you we will keep a closer eye to monitor the situation for our guests comfort. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

David

Customer review rating 4.3/5

David Families - 30/08/2019 AccorHotels review

Local concert and hotel ideally located. Use here all the time. Cool relaxed unpretentious hotel. 5star

Dear DAVID M., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you chose our hotel as your base point and hope you had a great time at the concert. I am also thrilled to see you are a returning guest, this is the best compliment we can hope to receive as a hotel. I did however notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Great service, staff, food and accommodation

Customer review rating 4.3/5

J &. R. A. Couples - 29/08/2019 AccorHotels review

Could not fault anything

Dear JUDITH H., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice you haven't yet signed up to become a member of the Le Club Loyalty Scheme, when you sign up to this you receive your own personal ID number, which comes with so many perks and privileges when you book directly though the Accor website, this is not just for our hotel but any Accor hotel (Ibis, Novotel, Mercure, etc) worldwide. Please click on the link below if you wish to read more about this or sign up for your own free membership. https://s-leclub.accorhotels.com/enrollment-light-form-loyalty1.action I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor

Very good

Customer review rating 4.3/5

Anonymous Friends - 29/08/2019 AccorHotels review

Great value for money

Dear LIBBY G., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor
Customer review rating 4.3/5

John R. Couples - 29/08/2019 AccorHotels review

It was an exceptional stay and I will recommend the hotel. Environment very clean, room very spacious,and hotel staff very helpful in every aspect. Perfect location in the heart of the city

Dear JOHN R., We very much appreciate your comments regarding your stay at the ibis Belfast City Centre. I am delighted to see you had such a good experience in our hotel. Its great that you found our team to be so helpful We at the hotel understand how important our interaction with a guest is when contributing to their overall experience so I am delighted we helped to make yours such a pleasant one. I am delighted to see you were impressed by the location of the hotel, Belfast is expanding into such a vibrant city and we are so fortunate to be located in the heart of it with so many beautiful restaurants, well known pubs and lively shopping areas right on our doorstep I notice from your review that you have previously signed up to become a classic member of the Accor Le Club rewards scheme but did not use the card for this reservation. The classic member status comes with so many perks and privileges you may be unaware of. One of these perks is receiving a 5-10% discount on your reservation when you book directly through the Accor website as opposed to booking.com/expedia etc. If you are unsure of the perks the card comes with or simply unsure of how to use it please don’t hesitate to ask us, we love encouraging our guests to return to us and rewarding their loyalty when they do so. I would be so grateful if you could take a few minutes to also share your experience with us on TripAdvisor to encourage other potential guests to stay with us. https://www.tripadvisor.co.uk/UserReviewEdit-g186470-d15…-Ibis_Belfast_City_Centre-Belfast_Northern_Ireland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma McElkerney Front Office Supervisor
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