ibis Belfast City Centre Hotel

Efficient and friendly

Rooms felt a little dated

Broken shower and flush. Not great experience.

Upon checking into the hotel I found my room to smell strongly of cigarette smoke, which was far from ideal especially when I was travelling for work. Once I told the reception this, they were more than happy to reallocate me a new room which was exactly as I would expect from a hotel at this price point. One of the power sockets in this room was broken, but overall I was able to get by without it.

Great staff /close to everything Great breakfast

Food below standard Reception good

The Ibis is well situated for all city centre attractions. The staff are friendly and helpful. The breakfast is good and plentiful. The shower is ok - but couldn't be described as a 'power' shower by any stretch of the imagination. The rooms need drawers rather than shelves, and a safe/security box needs to be provided.

Pleasant stay. Good location. Nice, clean and tidy rooms. Great breakfast.

Air Con didn't work very well so didn't sleep as room was very hot. Could only open the window about 2 inches. The area around the hotel is rather rough. Beggers and undisirables loitering the streets.

Friendly, warm and extremely helpful.

Was as I expected from Ibis hotel, staff were friendly and helpful, room was satisfactory, breakfast was very good

Very lovely check-in by Reception. All staff members were more than helpful.

The service was very helpful and professional. We got all the help we needed regarding the taxi reservations and other tourist-related operations.

From the moment I steeped foot inside the hotel I felt at ease. Your excellent staff couldn’t do enough for us. Beyond polite and helpful. The rooms were amazing so clean didn’t even find any dust. Working in the hotel business myself I know how hard it is to keep a certain standard. Overall the hotel shocked me and my friend we didn’t expect it to be as nice and big as the rooms were. We are already looking for an excuse to stay again so you’ll be seeing us sooner rather than later. We ordered food at like 2am when we got in at 2am unfortunately the pizza wasn’t nice. Only flaw after a marvellous stay.

Upon check in we were informed that we couldn’t eat that evening in the hotel as the restaurant was fully booked. When using the “Lounge” to have a drink the bar was a continuation of the reception check in desk. WeTried to order Prosecco but only 2 small 200mil bottles were available during our whole stay of 2 nights. The guest door to the lift was constantly banging loudly even though fitted with a door closure. The curtains in our room 704 were mismatched bits of rag sewn together and we woke up to rays of light shining through the many holes in them. I then went to have a shower and was unable to have one as the shower mixer only had HOT water. This was rectified during the day by maintenance but ment that we couldn’t shower that day.