Hotel - Pullman Paris Eiffel Tower
Pullman Hotel Pullman Hotel

Pullman Paris Eiffel Tower Hotel

4.0/5 2,850 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • pets allowed 50  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Boat excursions
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours - 7J/7
    • Opening hours : Week-end 24 Hours - 7J/7

Business services

  • 25 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

For your convenience, the hotel is fully equipped with WIFI and there is a connectivity lounge for you to use. Welcomers will be your point of contact throughout your stay with us.

  • 430 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 51 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 5,998 reviews

Our guest reviews for Pullman Paris Eiffel Tower

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,850 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
littlemsmagic Solo travel - 12/12/2018 TripAdvisor review
« Rests its laurels on its location »

A great location, and a good hotel chain, but the *only* stand-out-special aspect is its location. I do not feel the staff goes out of its way to help, bar service is average. Nothing is bad / rude, but nothing is above average.

Howie B. Business - 07/12/2018 AccorHotels certified review
« Great location but not great services! »

I only stayed for one night and although the bedroom was incredibly comfy and an amazing view, I felt that the room had almost a hospital like smell to it, so this needs to be changed. The breakfast room downstairs was very busy, short supply of cooked food, queues and I simply left as I did not like it.

Hafiz J. Couples - 06/12/2018 AccorHotels certified review
« hafiz »

Hotel Pullman paris is the best hotel . I really like and delighted in Pullman hotel because of its strategic location and very close and near to the Eiffel tower . I just walk around 300 meter to the Eiffel tower . The most important I liked about Pullman hotel is my room.My room package is deluxe king room with trocadero view and tour Eiffel from balcony . I love so much my room and and my view . thank you Pullman hotel give me a great experience .

Utku B. Couples - 04/12/2018 AccorHotels certified review
« not a good time to visit Paris »

I sent 2 mails asking stuff before i visited the hotel and they gave me no response at all , also some of the receptionists were not helpful . Although some of them were very friendly and helpful.

Andy Couples - 03/12/2018 AccorHotels certified review
« Wonderful holiday in Paris. »

A very enjoyable 4 day stay. Fantastic location. Excellent service. Very lovely experience.

Anonymous Families - 03/12/2018 AccorHotels certified review

Desk lamp did not work. No outlets to charge iPhone. TV was difficult to use. It cut off in mid program.

Anonymous Couples - 30/11/2018 AccorHotels certified review

Beautiful views

Anonymous Couples - 28/11/2018 AccorHotels certified review
« Adequate »

Had 2 nite stay with Viking and booked another nite but was requirecd to move to a different room during the stay

Vanessa F. Couples - 28/11/2018 AccorHotels certified review
« confused with my experience »

It was our anniversary & first time in Paris. We arrived at the hotel around 10am after a 13hr flight and the front desk gave me a room in the 7th floor. The room was spectacular, until we noticed there was someone taking a shower in the room they gave us & when we look around, the was other people's clothes all over the room. We went back downstairs & I told the front desk that I was concern that this could happen again, and worst, someone else walking into my room like I walked into someone else's. The front desk downgraded me to a 4th floor & " as a courtesy" they gave us 2 free drinks at the bar. I'm staying at a 4 star hotel, I could have bought my drinks!!!

George C. Families - 26/11/2018 AccorHotels certified review
« Great View & Place to Stay! »

Very nice!

Andrew T Couples - 26/11/2018 TripAdvisor review
« Great location, however it lacks customer service »

Customer service definitely needs improving. This was our honeymoon and it didnt feel "special" in any way. The Breakfast staff were the most friendly and accommodating. The front desk staff lacked character and service, simple requests seemed difficult for them to achieve. We asked for a couple of wine glasses to be delivered to our room, and we were informed that would incur a 5 Euro fee....? Then while we were there (7 days total) it seemed that ALL the lifts had mechanical problems...it didnt feel like the "luxury" hotel that they were trying to portray. Good location and a few good staff, other than that nothing overly special for us.

Couples - 25/11/2018 TripAdvisor review
« Expensive hotel, not too good »

I had booked a room with a bottle of wine waiting for me there as a surprise to my fiancee, upon arrival I was told it wasn't a bottle it was a couple glasses and it wouldn't be there for me, I had to order it, it was also said in front of her, so the surprise was completely spoiled. When we got to the room, it was ok, the Eiffel tower however could only be seen if you stretched a bit from the balcony, but I guess that's what it said on the description, the bath was ok, but the bed was THE WORST, I woke up in the morning feeling sick from it, besides that, the phone on the room didn't work, I kept hearing noises in the room, nothing to loud, but certainly annoying, in the end I called for the wine and they wouldn't understand so I ended by giving up on it and basically lost my money since they said they couldn't refund it. All in all, I would greatly recommend you go somewhere else

Chris Business - 21/11/2018 AccorHotels certified review
« Very pleasant, although a little warm »

Loved the Hotel and surroundings, room was lovely and the staff very polite, my only criticism was i found the corridors and rooms a little too warm and stuffy, meaning I had to have the window in my room open quite a lot.

Juan B. Business - 21/11/2018 AccorHotels certified review
« Great service, great hotel! »

From arrival to departure a most enjoyable experience. Thanks to all the friendly staff.

Michelle S. Couples - 21/11/2018 AccorHotels certified review
« Great location »

Room was well equipped and clean. View of tower was excellent and breakfast had lots of choice and very tasty. Unfortunately our room was opposite the lifts and the doors needed wd40 or oiled which disturbed our sleep. I was asked to check online and give credit card details, this was done again when we arrived and there are 2 pending payments ( which I understand one is normal). I raised this at check out

Caryn M. Friends - 20/11/2018 AccorHotels certified review
« Mediocre »

Room was small and extremely dry. Fan needed to be brought to the room to circulate air. Service in breakfast room was not good. Needed to chase waitress for coffee. Omelette station should not bein the middle of the serving line but at the end; location clogged movement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caryn M., Thank you for taking the time to tell us about your experience at Pullman Paris Tour Eiffel. We sincerely regret that your stay did not meet your expectations. Please accept our sincerest apologies for the issues you met. We will not fail to share your comment with our Breakfast Manager so that we can improve this service. Be assured that your satisfaction is essential for our devoted staff whose main purpose is to make you happy. We will redouble our vigilance to avoid this from happening again. Equally, we went into winter mode due to the season's change with high and low temperatures depending on the day and, unfortunately, it is a little bit tricky to satisfy all our customers. That's why we put fans at the disposal of our guests. In any case, your stay was not a true reflection of our standing. We hope that you will give us the opportunity to better serve you during a next trip in Paris. Sincerely, Rene Angoujard General Manager

Pk Business - 20/11/2018 AccorHotels certified review
« comfortable »

efficient service, painting on wall was ripped and very unsettling picture of doorways, TV difficult to use, everything else very nice. fantastic location and balcony view of the Eiffel Tower was amazing.

Kelvin S. Business - 20/11/2018 AccorHotels certified review
« Great location, Staff - Florian - was awesome »

Great stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear kelvin s., We very much appreciate your comments regarding your stay at Pullman Paris Tour Eiffel. It is always a pleasure to receive positive feedback. We will not fail to share your comments with our team, especially with Florian. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rene Angoujard General Manager

Jose A. T. Couples - 19/11/2018 AccorHotels certified review
« Our favourite hotel in Paris! »

The hotel experience was great as always. However, while this does not reflect on my hotel experience, you might want to address it. We love the hotel as well as the FRAME restaurant. This time the food is excellent however the service was much to be desired. The young lady serving us was great. However the communication fell thru when she went home and nothing was said to us therefore being left without any attention. When I asked to speak to the manager, he came to me with an attitude and before I was finished speaking to him, he said, 2 glasses of Champaign . I said I was not interested . He then yelled across the restaurant and asked what room were we at which I said 216. Very unprofessional !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose A T., We are glad that you spent a great stay at Pullman Paris Tour Eiffel. We take note of your comment regarding your experience at Frame Brasserie and would like to express our sincerest apologies. This is certainly not the level of standards we strive to deliver day after day. Be assured that our devoted staff continuously strives to provide our customers with the best service. We hope to have the opportunity to better serve you during a next trip in Paris. Sincerely, Rene Angoujard General Manager

W M. Business - 19/11/2018 AccorHotels certified review
« Booking cancelled »

Because of an early check in, the hotel recommended to book the night before and pay an extra night. Upon arrival, my Associate and I arrived to find that our reservation had been cancelled due to no show (because we had booked the night before for the early check in, but not shown up - again under their advice). They had no rooms available for us and to this day have not received an explantion as to why. For the price paid per night, this is unacceptable service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to inform us regarding the reservation of your guests. Actually, after checking with our team, when they arrived, there was a technical bug on the reservation. Nevertheless, your guests were welcomed and our team found a solution : the firts one had the category of room reserved and the second one was upgraded. They indicated that they were satisfied with this solution. Please receive our sincerest apologies regarding the reservation issue. We appreciate your sharing your concerns, and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rene Angoujard General Manager

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