Hotel - Pullman Paris Eiffel Tower
Pullman Hotel Pullman Hotel

Pullman Paris Eiffel Tower Hotel

4.0/5 2,769 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Boat excursions
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours - 7J/7
    • Opening hours : Week-end 24 Hours - 7J/7

Business services

  • 23 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

For your convenience, the hotel is fully equipped with WIFI and there is a connectivity lounge for you to use. Welcomers will be your point of contact throughout your stay with us.

  • 430 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 51 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 5,890 reviews

Our guest reviews for Pullman Paris Eiffel Tower

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,769 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
M. A. Friends - 11/10/2018 AccorHotels certified review
« Very close to the Eiffel Tower »

Lovely modern hotel

Mark M. S. Solo - 10/10/2018 AccorHotels certified review
« Everything wonderful after breakfast! »

I greatly enjoyed my stay at the Pullman Paris Tour Eiffel. The location, staff, and room were all excellent. My only issue involved the situation at the breakfast buffet. The signage was nonexistent, and many folks, like me, had difficulty finding anything in a line that stopped dead in the middle where the omelets were prepared. I would have loved to try your eggs, bacon, etc., but was unable to because it was located past the omelet preparer, and the line was gridlocked...I would assume that a Hotel that serves as many tour groups as you surely can create a more efficient buffet experience.

Hilda Families - 10/10/2018 AccorHotels certified review
« Pleasant »

Personnel from the hotel were very pleasant and amigable. It was my birthday during the stay and they surprise me with gifts in the room and were really helpful to my sister to arrange the surprise also.

Pamela M. Couples - 10/10/2018 AccorHotels certified review
« Wonderful hotel...great view of Eiffel Tower! »

We enjoyed our stay in your hotel...staff was extremely helpful especially since we did not speak French....wonderful location and view!

Narelle Business - 08/10/2018 AccorHotels certified review
« Check in Check out disastrous »

The room is very nice, happy with the stay (although very unhappy with the Accor programme leading into this booking...I managed to book this room $200 cheaper on hotels.com on the same day, Accor would not match because I did not send the email on the day I booked them both...oh well, booking went with hotels.com). However, this new plan of having desks in the middle of the lobby where people just crowd around to check in - TERRIBLE! DISASTER! I see this was also the technique at Pullman Roissy, honestly, I won't be checking in again at a Pullman whilst this is the plan. I will actually ring any Pullman I am thinking about booking to ask if they still have proper front desks.... This ridiculous event has made me forget anything else about the hotel.

Henri I. Couples - 08/10/2018 AccorHotels certified review
« Good experience »

Experienced and friendly staff. On one day our room and bathroom were not cleaned and taken care of as expected.Hotel management corrected situation for rest of the stay. Wardrobe too small, needs to be at least 50% larger! Breakfast very good, restaurant quality and service good.

Anonymous Couples - 08/10/2018 AccorHotels certified review
« Delightful! »

Above standard service and exceptional view. We'll be back!

Business - 08/10/2018 TripAdvisor review
« uncomfortable and rude stay »

We encounter very rude service and uncomfortable stay. Staff were not helpful. Overly rated abs crowded. This property is not 4 or 5 star. I have to wait so long even I’m gold Accor member. It’s a mess.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Excursion545296, We sincerely regret that your stay at the Pullman Paris Tour Eiffel did not meet your expectations. Please accept our sincerest apologies for the issues you met at the lobby. Your experience doesn't reflect the high standards for which our hotel is known. Be assured that we will redouble our vigilance to avoid this from happening again. We hope that you will give us the opportunity to show you that we can also achieve excellence during a next trip in Paris. Sincerely, Rene Angoujard General Manager

David N. Couples - 07/10/2018 AccorHotels certified review
« Best vacation in my life. »

Hotel staff is welcoming and helpfull, beautiful and clean rooms. Breakfast buffet is awesome you have lots of choices. And most important hotel locations is the best, you can see the eiffel tower from your room . Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear David N., We very much appreciate your comments regarding your stay at the Pullman Paris Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rene Angoujard General Manager

David W. Business - 05/10/2018 AccorHotels certified review
« Good visit »

Room was good, staff were friendly, slow service in bar though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David W., Thank you for taking the time to share your experience about Pullman Paris Tour Eiffel. We are glad that you spent an enjoyable moment with us. We take note of your comment regarding the service at the bar and would like to express our sincerest apologies. Be assured that we will take the appropriate measures to avoid this from happening again. We hope to have the opportunity to welcome you again during a next trip in Paris. Sincerely, Rene Angoujard General Manager

Julia B. Business - 05/10/2018 AccorHotels certified review
« Hotel is nice, perfectly located, but service and staff have to be improved. »

slow check in and check out processes confusions with checking in: everything was paid by overall Group Business booking. But one guest was told to pay his room.

Anonymous Families - 05/10/2018 AccorHotels certified review
« easy and comfortable »

easy and comfortable, attentive staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to share your experience about Pullman Paris Tour Eiffel. We are glad that you spent an enjoyable moment with us. Please do not hesitate to give us recommendations so that we can improve our services. Our main purpose is your fully satisfaction ! Looking forward to welcoming you again. Sincerely, Rene Angoujard General Manager

Anonymous Couples - 04/10/2018 AccorHotels certified review
« The hotel has no one in charge! »

Hotel room service was excellent!! Everything on the main floor needs customer service training, in our 10 day staff it was obvious there was no management in the hotel.

Christopher P. Couples - 03/10/2018 AccorHotels certified review
« Great Location »

Overall a good hotel with a fantastic view from our balcony of the Eiffel Tower. The room and bed were very comfortable however, there were a couple of problems. a. There wasn't any hot water while taking a shower on our last day. b. Although there was a bar fridge on our room it could only reasonably be used for the hotels pay to consume items. It was one of those bar fridges that as soon as you lift any of the contents that item is placed on your bill. There was nowhere to keep our bottled water cold or to store fresh milk for our beverages. This isn't good enough on what is supposed to be a premium room in a premium hotel.

Richard Couples - 03/10/2018 AccorHotels certified review
« Disappointing »

The location of the hotel is great but on arrival as a Platinum Accor member there was no drink voucher, it had to be requested, the TV system was not working, the fridge was locked due to an IT problem, there was a big crack in the wall & part of the water temperature handle in the shower fell off. Housekeeping removed both bathrobes one day without replacements & left a dirty pillow case our our clothes. On checkout the staff tried to charge me again for the room saying i had not paid even though i had paid using my points so this delayed checkout. There were many complaints i heard during my stay there so it seems unfortunately it is a great location for the hotel but there are many issues they need to sort out.

Sharan K. Families - 03/10/2018 AccorHotels certified review
« Superb! »

Very satisfying and very good.

Dr. W. T. Couples - 02/10/2018 AccorHotels certified review
« We had a great experience in your elegant hotel and enjoyed interaction with the courteous staff. »

Our experience was overall very positive. The first impression was not so positive and it is not possible to determine whether our negative experience is attributable to the Pullman or Viking Cruises. Upon arrival at the hotel at 10am, after a long and tiresome flight , we were informed that no accommodations were available until 1500 hrs. There was no lounge or other area where one might be able to rest while waiting for the rooms to be available. Some of our group were reprimanded for sitting on the sofas in the relatively empty lower level and falling asleep. Sitting in the lower level was actually recommended by your introductory staff. This was a bit embarrassing. The remainder of our experience was exceptional, thus the 9/10 rating.

Philip S. Couples - 01/10/2018 AccorHotels certified review
« Pullman Paris Tour Eiffel »

Staff were very helpful, room was very neat and clean. Breakfast was excellent. Wi-Fi was quite slow.

Anonymous Couples - 01/10/2018 AccorHotels certified review

Concierge service poor.

Anonymous Couples - 01/10/2018 AccorHotels certified review
« Nice enough rooms, but overpriced. »

All was ok except the concierge. He truly mislead us three times. For example, when asking about transportation to the Ryder Cup, he said it was 2 trains and took an hour. He seemed to encourage us to take a private car from the hotel for €100 each way. We asked someone at check-in the next day. The truth is it was 1 train, took about 30 minutes and cost €12.80. The people at checkin were much more helpful. Also, after two calls to Laundry, asking for our clothes to be picked up for cleaning, no one came. So, we had to take it to the front desk ourselves. Not what we expected given that this was not the first time we had stayed at this hotel.

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