Hotel - ibis Xiamen Kaiyuan
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ibis Xiamen Kaiyuan Hotel

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3.5/5 245 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not serve breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WiFi in your room
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for over 12s (Paying)
  • Air conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Cash machine

Leisure and activities

  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for over 12s (Paying)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

  • 95 rooms
  • 36 non-smoking rooms
  • 1 rooms for people with reduced mobility
    • Air conditioning
    • Emergency exit map
    • Trouser press in room
    • 220/240 V AC
    • WiFi in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • High speed transmission line
    • Shower
    • Sprinkler in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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3.2/5 AccorHotels Rating Based on 40 reviews

Our guest reviews for ibis Xiamen Kaiyuan

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 245 reviews
TripAdvisor review
Business - 29/02/2016
« It is one of the worst stay ever »

firstly. the picture of the hotel, on the booking page, is extremely deceiving. The room has been one very bad, and the staff was extreme inflexible and not helpful. And yet. I have not even got my point credited. And people are smoking on the corridor and even in the lift. You really must be kidding me.

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Anonymous Business - 19/11/2015

the location was perfact as its near to train station.

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Anonymous Business - 10/11/2015

The people at the front desk were great. Stefanie loaned me rnb to pay the taxi until I could change money

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Anonymous Solo - 08/11/2015

Staff were very friendly. But the room condition could hv been improved a bit to meet the IBIS standard.

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Anonymous Couples - 22/10/2015

Advised to charge card in chineses yuan and do not charge in sgd, but still charged in sgx,,,,,Why?

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Anonymous Business - 25/08/2015

Improvement needed for cleanliness at dust and dirt were found on the bedside table; strong cigarette smell!!

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Anonymous Solo - 19/08/2015

Hello, I recently stayed three nights at your Xiamen-Kaiyuan location. Unfortunately, I left a cell phone in the room when I checked out. Also unfortunate was that when my friend called the hotel several hours later, the employee had no record of a phone having been found. When they tried calling the phone, it had been turned off. Please emphasize for the benefit of future guests (who will not include me), that the cleaning staff should concentrate on wiping the dead mosquitos off the wall; sweeping up the fingernail clippings on the floor; remembering to replace the towels with clean ones that don't smell of tobacco, and focus less on customer valuables. Room 109 could use a thorough cleaning from top to bottom. There is an unpleasant smell lingering in the room, and the bathroom has some obvious odor and hygiene issues by itself. The phone that has gone missing is not particularly valuable, but your guests expect a measure of basic decency in these matters. Harry S.

TripAdvisor review
dannyf22 Friends getaway - 14/08/2015
« Room 103 »

I have stayed at this hotel previously and rated the rooms more than satisfactory. But you should avoid any rooms on level 1. I stayed this time in room 103, a dog box, there was no hot water and it was very very noisy. Compliments to the night shift employee Stephanie who was very helpful with directions.

AccorHotels certified review
Anonymous Business - 11/08/2015

Staff friendly as usual - budget accommodation is fine for price - nice and clean rooms and foyer If they are going to charge for breakfast they should supply breakfast - no bread - no milk - no butter - had to ask for all Previously they supplied bread-milk - butter - assorted fruits - boiled eggs - but this time no

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Anonymous Business - 11/08/2015

We stayed for 2 nights. Room wasnt swiped or mopped after 1st night. Reception staff did not know sufficient english and rooms were stinking badly through out our stay.

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Anonymous Families - 27/07/2015

Very friendly staff and helpful. Toilet: Maintenance needed;Rubber lining at shower screen missing and broken tiles at threshold to be replaced to avoid guest getting cut. Improvement if possible. Buffet breakfast : with fried egg and coffee with milk. thanks

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Anonymous Business - 11/07/2015

Premise old & un-kept, poor repair state, smelly, poor hygiene, poor air quality, air conditioning insufficient, very uncomfortable stay.

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Anonymous Business - 09/07/2015

Friendly and Helpful staff, will stay there again on my return.

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Anonymous Solo - 23/06/2015

Warm smiling faces really impressed.

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Anonymous Couples - 31/05/2015

stayed there for a week from May 11 to May 17. The location could not be any better, as others had already mentioned. Service was excellent, front desk staff simply superb. Room was very clean and small (expected, so no surprise here) . Only complain is that shower stall contains mold due to humidity. But this should be corrected. Overall, would recommend to others if location is important.

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Anonymous Friends - 27/05/2015

As expected from an Ibis hotel, staff was prompt and courteous

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Anonymous Friends - 26/05/2015

Location is convenient. Staff is friendly. Overall is good

TripAdvisor review
tanzer1960 Couples - 21/05/2015
« excellent location good service »

recently stayed at this hotel for a week. The location was simply excellent - close to railway station, Wu Chun bus terminal, under 2 minutes walking distance to Walmart, Tesco, Robinson Galleries, and a few more big department stores and shopping centers. Front desk staffs very helpful and pleasant. Only downside is the room size (but expected as for most Ibis hotels) and molds in shower stall (not sure if this is only our room) else room is very clean. Would be nice if there's a mini fridge available.

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Anonymous Families - 06/05/2015

Hotel is well located near Xiamen Main trainstation. Room is clean and tidy for a overnight stay. We are hassle free from shopping and dining around as shopping mall just one step ahead.

TripAdvisor review
Phillip27 Solo travel - 06/05/2015
« Central Location »

Hotel has a great city centre location. Walmart is short 5 minute walk. 5 minute walk to BRT (elevated rapid transit bus system), which will take you down to the waterfront is about 10 minutes for 50 cents. Hotel staff speak English and a very helpful. Cons: Rooms are not fullly sound proofed as claimed on ibis website. You will hear traffic noise from front facing rooms. Ask for one at the back of the building. TV has no international channels, as also claimed on the website. No CNN, BBC etc, but just one Chinese Channel in English.

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