Hotel - Aparthotel Adagio Vienna City
Adagio Hotel Adagio Hotel

Aparthotel Adagio Vienna City

4.0/5 968 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Accessibility for people with reduced mobility
    • Apartments for persons with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK-IN (Paying)
    • LATE CHECK-OUT (Paying)
  • Laundry
    • Laundromat (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • Self-service catering
    • Snack & beverage machine (Paying)
    • Drink vending machine

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Our apartments

  • 124 apartments
  • 100% non-smoking hotel
  • 4 apartments for people with reduced mobility
  • 17 family apartments
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Microwave in room
    • Drink vending machine
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our apartments fittings

Your meetings and events

4.3/5 AccorHotels Rating 1,384 reviews

Our guest reviews for Aparthotel Adagio Vienna City

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 968 reviews
Anna Couples - 24/12/2018 AccorHotels certified review
« Good service »

It's a best hotel in Budapest

Mick J. Families - 20/12/2018 AccorHotels certified review
« Mr Mick J. »

The Hotel is in a great location. The staff were very friendly and the Hotel was clean and well maintained. It was great to have a kitchen area to cook some snacks. I thought the price was very reasonable for what we had. A very nice stay. Would definitely use Adagio again.

Mark E. Couples - 15/12/2018 AccorHotels certified review
« Excellent location and good value »

The reception lady was great and nothing was too much trouble

Katrine Friends - 24/11/2018 AccorHotels certified review
« Ok »

Ok, good staff, nice room. Really hard bed and pillow, we could not have stayed there another night. Our backs started to hurt.

Extremely D. G. Business - 23/11/2018 AccorHotels certified review
« Dismally poor or no service by front desk and housekeeping »

In brief, I did not receive one cleaning service despite having stayed 9+ days. Even requests to the front desk for toilet paper on three separate occasions were completely ignored - I had to buy my own while staying at a '4-star hotel'. Interesting isn't it? Furthermore, I was initially told at check-in that the attic room I was initially given because the hotel was fully booked would be changed to a room with a full window which I had requested as I am severely claustrophobic. For each of the next four days of my stay, I queried about the room-change but was always turned away with the reason that the hotel was 'fully booked' and no rooms were available. After the fourth day, I gave up trying especially after an elderly gentleman at the front desk (with a Turkish name) proceeded to inform me by repeating several times (in an embarrassingly loud voice) that I must pack all of my bags and bring them down to the reception between 8 to 9 am of any morning to change my room as my existing room needed to be cleaned first before I could be given another room. Indeed, this is not the first time I have stayed at a hotel and neither is it the first time I have requested a change of rooms, but this was the very first time I was told to pack up my bags like an evicted person to change my rooms, the first time I was made to feel like a neophyte who hasn't a clue how hotels work and the first time I was embarrassed in front of the whole lobby full of other guests. Nevertheless, the reason for the hotel's ability to change my rooms became clear to me on my penultimate day when the front desk person explained that because I had received a 'free' upgrade worth €10 per night, I could not be upgraded further. I ask you, would it not have been better to inform me at the time of check-in that an additional €10/night was required for me to have a room where I was comfortable for my long stay? After all, what's an additional €10/night when I have already paid around €800+. On the contrary, to use the excuse of a 'free' upgrade to deny me even basic services like toilet paper, fresh towels and the promised cleaning is confounding and not befitting the reputation of Accor, Adagio or its claim to '4-Star' hotel rating. What do you think? I think the TripAdvisor and booking.com communities should know what they are getting into and judge for themselves.

Ana K. Couples - 19/11/2018 AccorHotels certified review
« Short but sweet 3 day holiday »

We had a very pleasant stay, good facilities, helpful and friendly staff

Anonymous Couples - 14/11/2018 AccorHotels certified review
« Vienna's hidden gem at the rim of the city limits,---Adagio has it all. »

A warm greeting from the moment we checked in at 2200, to departing at 0400 a few days later. The reception desk staff truly cared about our well being & comfort. The bkft crew certainly put a spark of sunshine in each g'morgen greeting. Bkft selection was delightful,--a european flare while providing a hearty meal to start the day. The rooms were clean & tastefully decorated/functional. And the hotel location was indeed the best by far; a few steps in any direction provided ultimate use of time to discover this beautiful city. We will recommend Adagio to all our friends. And indeed return again in our future travels. Aloha from Honolulu. A.'s

Couples - 18/10/2018 TripAdvisor review
« Great location with excellent staff »

The Aparthotel was in a very convenient location. The staff were very friendly and knowledgeable and nothing was too much trouble. The room was well appointed and comfortable. Access to the laundry was welcome after a few weeks of travelling.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hendohaven! Thank you very much for sharing such a nice review about your recent visit at the Adagio Vienna City Hotel. We are truly delighted you enjoyed your stay with us and looking forward to welcome you back again soon! Kind regards, Leila Sarkinovic - Assistant Manager

Anonymous Couples - 09/10/2018 AccorHotels certified review
« Disappointing »

The hotel is in a great location, within walking distance to major attractions, the train system and many restaurants. Unfortunately the rom we had was less than satisfactory, aircondintioning that didn’t work, pillows and a mattress as hard as concrete and no ability to open a window for fresh air due apparently to government restrictions (our window was missing it’s handle). Staff were pleasant and as helpful as can be expected but in the end we were left to put up with the room and it’s heat as there was no solution to the air con or the ability to move us to a room that did have opening windows!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carmen B., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Vienna City. Thank you for the compliments for the Team, I of course will forward it. We hope you had memorable days in our beautiful city and we are very pleased to welcome you soon at our Aparthotel Adagio Sincerely, Martina Richard, General Manager

Daniela Business - 26/09/2018 AccorHotels certified review
« Very nice surprise, best accomodation I have ever experienced. »

Clean, neat, very comfortable and fully equiped for longer stay.

Frances N. Business - 19/09/2018 AccorHotels certified review
« Enjoyed my stay »

It was great. Staff are friendly and helpful, room was clean and comfortable.

Semih Business - 17/09/2018 AccorHotels certified review
« Nice hotel »

Very nice place to stay if you are visiting Vienna. Walking distance to attractions and a lot of options for transportation.

D. Couples - 17/09/2018 AccorHotels certified review
« Mr »

The accommodation was very well designed (a superior studio apartment) and clean. It was comfortable and quiet and had a view across the canal to the Prater.

Greg Couples - 17/09/2018 AccorHotels certified review
« Absolutely amazing! »

Too short but very, very sweet!

Couples - 17/09/2018 TripAdvisor review
« Easy and convenient »

Firstly must say the front desk staffs are so nice and helpfulRoom was big and amazing..good living room and kitchen.Location wise was excellent to be on this side and the other side of the bridge...Tram was right in front of the apartment...easy access to every where

Anonymous Couples - 11/09/2018 AccorHotels certified review
« Well positioned but drawbacks »

Although reasonably priced and well positioned near main attractions and with good transport links, we would not recommend to friends. Room was well equipped but lack of daylight/outlook made it gloomy. Beds were hard and one limp pillow each was inadequate. When we asked for extras, we were told that many others had done the same. Staff were helpful. We slept badly every night. A rumbling overground train was heard at 5 minute intervals. Carpet was very grubby.

Fiona Couples - 06/09/2018 AccorHotels certified review
« Great having own kitchen facilities. »

Kitchen to make cup of tea and Lovely bathroom. Tram stop and citybikes outside. Can walk to attractions which was handy.

C Business - 30/08/2018 AccorHotels certified review
« Good stay, good breakfast »

Good stay, good breakfast

Anonymous Business - 09/08/2018 AccorHotels certified review
« Enjoyed the very pleasant atmosphere and the good and friendly service. »

Very well organized from check-in to check-out. Spacy and clean rooms with good kitchen facilities.

Joseph Friends - 06/08/2018 AccorHotels certified review
« Clean & Convenient location, super friendly staff »

Clean and convenient location. The front desk staff, Assal was very helpful, professional, friendly and made us feel at home. She is very knowledgeable and guided me and my friend as to where to go and anserwed any questions we had. I felt like she is the hotel manager, she really deserves a raise in salary; and would stay there again just because of her friendliess and feeling welcomed. Thank you Assal

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