Hotel - ibis Sint Niklaas Centrum
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Sint Niklaas Centrum Hotel

4.0/5 265 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 85 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • RJ 45 outlet
    • Shower
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,591 reviews

Our guest reviews for ibis Sint Niklaas Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 265 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Robert S Solo travel - 18/09/2018 TripAdvisor review
« Ibis Sint Niklaas Centrum, Belgium »

I have stayed here several times before. As always I was welcomed by the friendly staff. My room was ready for me when I arrived. I had an Extra Saver Package that includes breakfast. The breakfast was excellent with a very good choice on offer. The bar is excellent with a good choice of Belgium Beers. I particular liked that there was complimentary cheese and salami on offer at the bar in the evenings. The room was a very good size and was kept clean at all times. I stayed for 3 nights. I wood recommend this hotel to anyone staying in Sint Niklaas.

Business - 10/09/2018 TripAdvisor review
« A TERRIBLE START TO MY STAY! »

Booked on-line a few days before and, as requested, confirmed my booking with my Amex card, giving all details.On checking in, the pleasant young guy dealing with me asked for me to pay there and then. I stated that I much preferred to pay on departure. He agreed but was immediately interrupted by a colleague of his, who stepped over and took on a very unpleasant approach towards both her colleague and me. She contradicted him (right in front of me- so very unprofessional!) and stated that "he" (that is, me, the paying customer, standing right in front of her!) had absolutely to pay there and then. I asked why, and she stated that was how it was. No logical explanation, just a very unpleasant and hostile manner. I had no choice but to accept- and was then refused an invoice! "You will get it in the morning when you leave".All of this in front of her colleague and by now, one or two other guests waiting to check in. No concept at all of correct customer service, and in fact downright nasty. What a great start to my stay! Why ask for all cc details when making the booking if they then force me to pay on arrival? Do I look like a thief or a tramp??? And why work in a service industry like this if you cannot deal nicely with your best customers- who, by the way, have done nothing wrong?As a Platinum cardholder (i.e. minimum 60 nights/year in Accor hotels), I found the whole experience totally unacceptable. I will never stay in this hotel again; my business will require at least 10-12 nights in the Sint Niklaas/Zele area in the next 12 months, but I will not spend one cent more of my money in the Ibis Sint Niklaas!

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We are sorry that your recent stay with us did not meet your expectations. While we understand your frustration, we wish you had given a chance to help you understand our billing policy. However, we would like to let you know that on check in our guest can choose if they prefer to give a guarantee by credit card or directly pay upon arrival. If they guest decide to give a guarantee by credit card, the guests can pay on departure. During check-in, we can give a proof of payment. The official invoice we can be sent by email during the night, or we can hand over during departure. As for our service, we assure you that your satisfaction is very important to us and we always go the extra mile to make sure your stay is comfortable. If you ever change your mind, we would love to welcome you again. Best wishes, Debbie DE CLERCK, General Manager

O. A. Business - 08/09/2018 AccorHotels certified review
« To the point »

Clean and no nonsense

Anonymous Business - 08/09/2018 AccorHotels certified review
« Enjoyed stad very much »

Hotel very clean. Enjoyed stay very much. Restaurants around closes very early during the week. After 9pm nearly impossible to have dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you for taking the time to share your experience with us.<br> We are glad you enjoyed your stay. We are sorry the restaurants opening hours did not satisfy you. We are happy to read that you have appreciated our cleaning service.<br> We hope to welcome you again in a near future. Kind regards,<br> Debbie DE CLERCK, General Manager

Bob G. Solo - 05/09/2018 AccorHotels certified review
« Bob g. »

Having stayed many times at this hotel, This was the worst ever with two complaints to reception First nights sleep ok but the second night the two beds separated with big gap in between so had very little sleep, spoke to reception the following morning, they said they would speak to house keeping , I was in the room when she came in and she knew nothing about it, spoke to reception and it was sorted. I then hasd a very good nights sleep on 3rd night, however on 4th night thev bed looked like it had been very quickly made up and again during the night beds split apart and mattress had big gap between them , something needs to be done to stop beds splitting apart, This was an expensive stay forv 4 nights 2 of which were very poor especially the night when people were on terrace unril 0515. I reported it Saturday morning and again when booking out on Tuesday morning, having had very little sleep. Management first class however messages were not transfereed accross by weekend staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bob, Thank you for taking the time to provide us with your feedback.<br> It is always a pleasure to welcome returning guests, however we are very sorry that your recent stay hasn't been fully satisfying. We have taken good note of your remarks and will be looking into the matter concerning the mattress as well as our team's communication. While we wish that you had a better experience, your feedback is truly appreciated and will allow us to improve our services for the future. We hope that you will return and see these improvements firsthand.<br> Thank you once again. Best regards,<br> Debbie DE CLERCK, General Manager

Kenny W. Business - 28/08/2018 AccorHotels certified review
« Great hotel »

location is good, restaurant around, 10mins to train station.

Earl M. &. H. S. Families - 23/08/2018 AccorHotels certified review
« Very well pleased »

This was not my first time of visiting your facility. BUT, it may be my last. The times I visited was in connection with conventions in Bornem so I received a reduced rate. Now that you do not offer that rate, I probably will go to a hotel that does!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking time to send us some feedback.<br> We would like to believe that we provide comfortable, well-equipped rooms for a reasonable rate in a convenient location. We do try very hard to keep our prices competitive and apologize that we did not meet your satisfaction in this regard.<br> Your patronage is truly appreciated, and we hope to welcome you again in the future. Kind regards,<br> Debbie DE CLERCK, General Manager

Bernard Couples - 16/08/2018 AccorHotels certified review
« A convenient place to break our journey on the way home »

A thoroughly acceptable place to spend the night.

Mrs B. Couples - 16/08/2018 AccorHotels certified review
« Lovely stay »

This is my 4th stay & for purpose of taking part in the Dodentocht. Lovely quiet room, comfy bed & super shower! I was welcomed by Serena and indeed by stay was enhanced by this super lady, she is an enormous asset to this hotel and I look forward to staying again. Thank you Serena!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing such positive opinions about your time at Ibis Sint Niklaas Centrum Hotel.<br> We welcome your warm compliments for Serena - rest assured, we shall forward your comments on to her.<br><br>Thank you for your 10/10 rating!<br> We all look forward to seeing you, again. My best wishes,<br> Debbie DE CLERCK, General Manager

Anonymous Couples - 10/08/2018 AccorHotels certified review
« No problems »

Helpful and pleasant staff

Anonymous Business - 02/08/2018 AccorHotels certified review
« Acceptable »

Rooms were Large and clean. no coffee/tea facility in the room. I had to ask twice for the shampoo/showergel dispenser in the shower to be refilled.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the time you have taken to let us know your opinion about your recent stay.<br> We are glad you were happy with our spacious rooms and that our high standards met your expectations. We regret we do not have tea and coffee making facilities in our rooms, however kettles are available upon request at reception. Please accept my apologies for the incident with the dispensers, this was a regrettable oversight on behalf of our housekeeping department and which I will be addressing this with them.<br> We look forward to seeing you again on a future occasion. Kind regards,<br> Debbie DE CLERCK, General Manager

Anonymous Business - 26/07/2018 AccorHotels certified review
« Good value for money but flaws on invoicing / room configuration / breakfast »

In general I'm satisfied, expect the following: Always need to re-ask to get invoice per email - even if re-asked twice it was not send (but receive the satisfaction survey for the stay by email) Even if booked a single rooms, I got three times a room with three beds (so could not use the desk) Minor: Bananas are in most cases only available before 07:00 and not afterwards

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your valuable review.<br> We are glad that we met your expectations during your stay with us. <br><br>However, we wish it was 100% satisfactory. <br><br>We do apologise for the confusion regarding the room. Online we have 2 roomtypes one standard and one room with extra bed. The reservation was always made with the second roomtype. <br>We only have 4 rooms with extra bed in our hotel, so do not hesitate to ask for a roomchange because we have plenty rooms available with the other standard roomtype. <br><br>We also acknowledge the issue caused due to the different email addresses. We have passed your comment regarding the breakfast, especially fruits, to the relevant department. We aim to provide the best comfort in affordable packages. We will also follow up regarding the invoice.(it is possible that some emails will arrive in your spam) Once again, we thank you for your feedback. They are very important to us and always helps to improve our service quality.<br> We truly hope to welcome you again in the future. Best wishes,<br> Debbie DE CLERCK, General Manager

Greg L. Friends - 15/07/2018 AccorHotels certified review
« Clean and smart. Great serive. »

Perfect. Late checkin. Early breakfast. Very clean and tidy. Good quality food.

Mr J. S. Friends - 29/06/2018 AccorHotels certified review

You should make it clearer you have no onsite parking !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thanks for this review.<br> We take note of your remark and are sorry for this misunderstanding. We don't provide a parking service but there's a public parking Grote Markt nearby ( 100 meters from the hotel).<br> We hope we will have the opportunity to welcome you back in the future.<br> Debbie DE CLERCK, General Manager

T C. Business - 27/06/2018 AccorHotels certified review

Friendly Staff , Good Location

Marie-claire R. Families - 24/06/2018 AccorHotels certified review
« nice hotel, nice room »

We came to Sint-Niklaas to visit relatives. It's the second time we spend a night in Ibis Sint-Niklaas, in the center of the city. The rooms are comfortable, prices are ok, we'll be back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marie-Claire, Thanks for your feedback.<br> It's a pleasure to receive your excellent account of your time at our hotel. It delights us also to know that you felt seduced by the elegant setting of our building. We are pleased you enjoyed our prominent location in the center of Sint Niklaas, close to the Market Square and at walking distance from the railway station. We are glad you considered the rooms to be well-designed, comfortable and of good value.<br> We will be thrilled to welcome you again. Yours sincerely,<br> Debbie DE CLERCK, General Manager

Anonymous Business - 18/06/2018 AccorHotels certified review

Was goed

Elda Business - 16/06/2018 AccorHotels certified review
« First time in St Niklaas... »

Accor hotel is my first choice when I travel. Never been to St. Niklass before, was there on business, this hotel is perfectly located, and you get the usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elda, Thanks for this positive review about your stay in our hotel.<br> We are flattered to read that ouf hotel lived up to your expectations. Thanks for pointing out prominent location in the center of Sint Niklaas, close to the Market Square and at walking distance from the railway station.<br> We would be pleased to welcome you again. <br>Kind regards,<br> Debbie DE CLERCK, General Manager

Manu Families - 09/06/2018 AccorHotels certified review
« First time i was checked as if i was a Crook. »

At the reception deel the manager asked my I D and i gave him my Accor card. I replied asking him if he was a trainee and he replied this is standard procedure- I replied I had better reception in other Ibis brands in london and other cities- at the end he gave me an old box of chocolate but I accepted this with thanks- I told him I booked the hotel and asked him what the deadline line was of breakfast - he told me 11 am. The Sunday I came at the rbreakfast desk at 10.40 and could rapidly grip a coffe , a croissant and a slice of bread and butter- the lady was starting already to take away the rest - at 5 to 11 I asked her if I cannot Uk’s get some fruit salad and some yoghourt to finish my breakfast - she excused that she had only 30 minutes to put everything in fridges and stores. She excused her and I said that in Tilburg f.e there there are 2/3 ladies doing the breakfast shift which is of course easier. I cannot understand that in a big city like st Niklaas only one girl is working for breakfast on a Sunday.Whilst I was talking 3 other Dutch guys grappes some brownies and a coffee and they said that was enough when I asked them to hurry up,being in a similar situation earlier. I think something can be done here. The breakfast lady was ok as well as the reception manager but with previous experiences at other hotels in Holland there is something wrong.Why should one check my I d if one can check my booking reference - my status as a silver member of Accor Group-who is going to take my room in my name? Am I in the middle of something on extra security check for some hotels in some cities? I know for sure I am glad I never took the Ibis membership card but staid at the Accor card!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manu, Please accept our thanks for this opinion about your recent stay.<br> It was a real pleasure to welcome you in our hotel. We inform that in Belgium, the ID card is required to proceed to check-in. Please don’t hesitate to share your concerns at the time; we will be very happy to provide information. As for the breakfast, it is served on weekend from 6.30am to 11am; afterwards our staff has 1h30 to clean the buffet. We are very sorry you did not fully enjoy it. However at 10.40 you still have the time to take advantage of the buffet before our breakfast staff start cleaning it. Thank you for your feedback.<br> We hope to welcome you back on your next stay. Kind regards,<br> Debbie DE CLERCK, General Manager

Philippe Business - 25/05/2018 AccorHotels certified review
« Nice hotel, good welcome. »

Convenient for my professional activities on the west side of Antwepen. Clean and comfortable. Easy parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philippe, Thanks for that point of view concerning your experience with Ibis Sint Niklaas Centrum hotel.<br> We appreciate your compliment about the comfort and cleanliness of your room. We are glad our location in the City Centre of Sint-Niklaas was convenient for you. Thank you for mentioning our parking facility. We are pleased you felt so welcomed during your stay.<br> We hope we have the pleasure to see you on your next visit. Kindest regards,<br> Debbie DE CLERCK, General Manager

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