Hotel - Novotel Suites Luxembourg
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Luxembourg Hotel

4.0/5 604 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 129.00 EUR Non member rate
From 122.55 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Boutique Gourmande

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-12:00
    • Opening hours : Week-end 06:00-12:00

Business services

  • Web Corner
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our suites

323 sq. ft (30 m²) modular Suite. Free and unlimited Suite Box service: WIFI and wired Internet access, calls to national land lines, music and video on demand. Equipped with a 63 x 79-inch (160 x 200 cm) double bed, sofa bed, fridge and microwave323 sq. ft (30 m²) Family Suite. Free and unlimited Suite Box service: WIFI and wired Internet access, calls to national land lines, music and video on demand. Equipped with a 63 x 79-inch (160 x 200 cm) double bed, 2 sofa beds, fridge and microwave

  • 110 suites
  • 100% non-smoking hotel
  • 2 suites for people with reduced mobility
  • 10 family suites
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • TV with VCR
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • Automatic temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Microwave in room
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating 2,201 reviews

Our guest reviews for Novotel Suites Luxembourg

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 604 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 05/12/2018 AccorHotels certified review

The room was clean and tidy. Great shower, odd placement of the toilet outside of the bathroom in a tiny closet. Food options were poor. Staff was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. Jonathan, Thank you for the great review of our hotel following to your stay on November 27th 2018. We are glad that you enjoyed your stay, but we note a negative point on our food option. Please be sure that your comment will be transfer to the correct department and the necessary will be done. We remain at your disposal for any further information and wish you in advance a Merry Christmas. Delphine Beaufils Head of Reception

Anonymous Business - 03/12/2018 AccorHotels certified review
« Great breakfast; overall room was nice »

Overall the stay was very nice. However, the floor in the bathroom looked stained and maybe moldy by the shower.

Anonymous Business - 01/12/2018 AccorHotels certified review
« Very good and warm. »

I was well taken care of and the people were friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Patrick M., We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg following to your stay on November 26th 2018. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you a nice day and in advance a Merry Christmas. Delphine Beaufils Head of Reception

Ausra Business - 26/11/2018 AccorHotels certified review
« Homy feeling »

The stay was very short, but very satisfying in a familiar setting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ausra J., We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg for November 22nd 2018. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, We wish you a nice wekeend and in advance Merry Christmas. Delphine Beaufils Head of Reception

Anonymous Business - 23/11/2018 AccorHotels certified review
« satisfied with my stay, but service is rather at a minimum (everything is counted: conditioner, water, coffee: not really attentionate) »

efficient, but not "attentionate". I stayed a full working week, but did not have every day a small bottle of water. also the coffee (soluble) was really counted, one each. Conditioner for hair, again it all came across as every little curtesy was calculated and counted. Despite being Accord Gold, no upgrade was proposed. This is not the first time this happened. It makes me wonder why I keep going to Accor if loyalty is not adequately rewarded.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wiebke J., Thank you for taking the time to tell us about your experience at the Novotel Suites Luxembourg following to your stay on November 11th 2018. I am sorry that your experience did not meet your expectations Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We wish you a nice weekend. Delphine Beaufils Head of Reception

Anonymous Business - 18/11/2018 AccorHotels certified review
« very good stay »

I have lived there for more than two month. to be honest it is the perfect place, perfect service when it come to the room but for a long stay the absence of a kitchen it is very hard. it is very difficult to have everyday a lunch in a restaurant/bistrot and it would be nice to give a little kitchenette to your guest. everything else was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Antonio R., Thank you for taking the time to tell us about your experience at the Novotel Suites Luxembourg following to oyur longstay on September 02nd 2018. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We wish you a nice day Delphine Beaufils Head of Reception

Anonymous Business - 14/11/2018 AccorHotels certified review
« Good »

Hotel room was comfortable, service acceptable but room was not cleaned on Friday 9 November 2018 when we returned in the afternoon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Easvarie N., We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg on November 07th 2018. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a great day. Delphine Beaufils Front office manager

Z. Business - 13/11/2018 AccorHotels certified review
« Average service provided by Novetel »

I have been in Luxembourg several times and stayed in several accor hotels in Luxembourg. But Novotel Suites Luxembourg is the only hotel that I didn't get any Platinum benefits, I am quite disappointed about this. My room was cleaned every day but in different ways. Sometimes I get complementary water, sometimes not. So the service is not consistent and makes the guest uncomfortable. My bed sheet was not changed even once during my 16 days stay which makes strange.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Binkui Z., Thank you for taking the time to tell us about your experience at the Novotel Suites Luxembourg followng to your stay on October 21st 2018. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We wish you a nice day Delphine Beaufils Head of Reception

Julia Families - 12/11/2018 AccorHotels certified review
« Great »

I can recommend this hotel as clean and comfortable, thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julia L., We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg on November 11th 2018. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you a nice day. Delphine Beaufils Head of Reception

L. Business - 04/11/2018 AccorHotels certified review
« Very good »

Very clean and comfortable room, the staff was kind

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hristina L., We very much appreciate yournote regarding your stay at the Novotel Suites Luxembourg on October 27th. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We wish you a nice day Delphine Beaufils Head of Reception

Lavinia Families - 04/11/2018 AccorHotels certified review
« It was great. »

I would like to congratulate the hotel restaurant attendant on Friday night (26th Oct). Unfortunately, I don't know her name. But she was very helpful and caring. Worked with above-average dedication.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Lavinia S., We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg on 25th of October especially regading our staff in our SNACK. It is always a pleasure to receive positive feedback. I will share your comments with her. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We wish you a nice weekend Delphine Beaufils Head of Reception

Jack M. Couples - 21/10/2018 AccorHotels certified review
« Extremely satisfied »

Everything was taken care of in a efficient manner, and the facilities were outstanding. We were welcomed and enjoyed every moment

Dario Friends - 10/10/2018 AccorHotels certified review
« Nice hotel, clean and comfortable. Great breakfast. »

Good, no issues.

Anonymous Couples - 03/10/2018 AccorHotels certified review
« Quality »

The hotel was in a good location, the room was nice and clean. The breakfast was expensive and the was a small problem in the bathroom floor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Luiz P., We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg on September 28th 2018. It is always a pleasure to receive positive feedback. Also we note issue during your stay and for this we would loike to apologies. We will do our best that this king of problem will not appear in the futur. Thank you again for sharing your experience. Have a nice day Delphine Beaufils Head of Reception

Peter Business - 24/09/2018 AccorHotels certified review
« Good brand butclack of control »

In general fine, but lack of soap and shower gel was funny

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B. Petr, Thank you for taking the time to share your feedback following to your stay on September 17th 2018. First of all please accept our apologies regarding the lack of soap in your room. We hope this issue will not leave you a bad experience of our hotel We wish you a nice afternoon. Delphine Beaufils Head of Reception

Przemyslaw Families - 18/09/2018 AccorHotels certified review
« good hotel »

hotel is almost new, it has good facilities and not far from the city centre

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Przemyslaw J., We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg on Sptember 15th 2018. It is always a pleasure to receive positive feedback, and your opinion is really important for us to improve our services. Thank you again for sharing your experience. Have a great day. Delphine Beaufils Head of reception

Anonymous Families - 18/09/2018 AccorHotels certified review
« Clean and upscale, great weekend visit to Lux City. »

Staff was friendly and helpful. Room was clean and well equipped. Beds were comfortable, and the breakfast was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Arthur C., We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg on September 2018. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, Best regards and have a great day. Delphine Beaufils Head of Reception

Raphaël S. Solo - 17/09/2018 AccorHotels certified review
« Really Nice Stay »

Extremly statisfied about my overall stay. Felt really welcome Particular thanks to Joanie et Zen for their kindness and dedicated attention and professionalism Warm Regards

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Raphael S., We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg on September 09th 2018 It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you a nice day. Delphine Beaufils Head of Reception

Business - 17/09/2018 TripAdvisor review
« Something wrong is happening there »

It used to be nice and pretty decent hotel. REcently I was really dissatisfied. I do not feel my platinum status give me abything than a chocolate there. If I compare itt to any other chains - they proceed with loyality way better.

Andrew Families - 11/09/2018 AccorHotels certified review
« Nice room, excellent location. »

Good, prefer overnight for family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Andrew J., Thank you for the great review of our hotel follownig to your stay on Augsut 31st 2018. We are glad that you enjoyed your stay and hope to see you again very soon. We wish you a nice afternoon Delphine Beaufils Head of Reception

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