Hotel - Novotel Suites Luxembourg
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Luxembourg Hotel

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4.0/5 543 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
  • Boutique Gourmande

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 2 bar(s)
  • Room service
    • Opening hours : Week 06:00-12:00
    • Opening hours : Week-end 06:00-12:00
  • Snack & beverage machine

Business services

  • Web Corner
  • Self service business centre
  • Copy/print service available
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Hotel location

Our suites

323 sq. ft (30 m²) modular Suite. Free and unlimited Suite Box service: WIFI and wired Internet access, calls to national land lines, music and video on demand. Equipped with a 63 x 79-inch (160 x 200 cm) double bed, sofa bed, fridge and microwave323 sq. ft (30 m²) Family Suite. Free and unlimited Suite Box service: WIFI and wired Internet access, calls to national land lines, music and video on demand. Equipped with a 63 x 79-inch (160 x 200 cm) double bed, 2 sofa beds, fridge and microwave

  • 110 suites
  • 110 non-smoking suites
  • 2 suites for people with reduced mobility
  • 10 family suites
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • TV with VCR
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 1,801 reviews

Our guest reviews for Novotel Suites Luxembourg

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 543 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 12/02/2018
« Comfortable Environment »

It was an enjoyable 18 days at the Novotel Suites. Everyone who works there is very friendly. My only disappointment was that one of the 2 treadmills in the workout room was broken for about the last 8-10 days I was there. There were several mornings that I was not able to workout on the last treadmill available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg from January, 21st to 31st. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We want to apologize for the treadmils broken in you room during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Sonji Business - 12/02/2018
« good value for price for long stay »

ok, breakfast was boring and always the same.. fruit salad with half canned fruit :( and orange seeds in it. An arabic hotel manager blamed an employee heavily in front of Hotel Guests, this is very unprofessional. Carpet? made of rice paper in the bathroom stainy and not looking clean. as for the rest, good value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs W., Thank you for taking the time to share your feedback concerning your stay from December, 31st to February, 02nd. We hope to welcome you back to our hotel very soon. Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
L Business - 11/02/2018

The location was good. The size and features of the room were great but I would have loved to be able to iron my clothes in my room. Thought the breakfast options could be improved similar to other Novotel stays, e.g. freshly brewed filter coffee for the table (versus coffee machine) and the ability to order from the kitchen, e.g. fried eggs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs K., Thank you for taking the time to share your feedback concerning your stay from February, 04th to 09th. We hope to welcome you back to our hotel very soon. Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Anonymous Business - 09/02/2018
« Great place »

Clean, good food, great personel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg from January, 28th to February, 02nd. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Maria D. V. Business - 05/02/2018
« Confortable hotel for a sports trip »

In overall we had a good experiencia with a few minor issues. We booked five rooms for a team for a competition. The hotel is clean and comfortable with very good size rooms. We had an issue in one of the rooms since there was no heating but it was fixed the next day. Also, the charged us more than the amount of the reservation although they were quick to amend it after I brought it up. Finally the cleaning service did no pass most days until 13:00 or even 16:00 one day which I found was too late and the prices of the 24h vending area are ridiculously high; 4€ for a bottle of water!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr De V., Thank you for taking the time to share your feedback concerning your stay from January, 25th to 29th. We hope to welcome you back to our hotel very soon. Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Michael Business - 02/02/2018
« Nice hotel, hard beds »

Very nice rooms but the bed is hard. Breakfast is OK. Good location if you are visiting one of the EU institutions. Following the introduction of the tram and the cable car to Grund, city centre can also be reached easily. The same goes for Auchan and Coque.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., Thank you for taking the time to share your feedback concerning your stay from January, 22nd to 26th. We hope to welcome you back to our hotel very soon! Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Anonymous Business - 02/02/2018
« a very nice experience »

very helpful and personnel lovely room rich breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr F., We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg from January, 22nd to 26th. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Anonymous Families - 23/01/2018
« Friendly and pleasant hotel »

The staff was friendly. The hotel room (suite) was comfortable and arranged in a practical way. The breakfast was worth the price. The parking fee 17 Euro per day is too expensive for weekend days, we better stayed for free on the street on the main road very close to the hotel (plus there's a big parking lot 10-15 minutes walk). I tried to do the online check-in, but when the system tried to charge me 400 Euro from my credit card (after the full stay including the breakfast was already paid) I stopped the process,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg from January, 19th to 21st. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Derek M. Business - 20/01/2018
« I preferred it to Sofitel and Novotel ! »

Very comfortable and spacious. I have stayed at both Sofitel and Novotel in same complex. I like the suites a lot better, especially for long stays. Rooms are nice and spacious. And I like the firm lower bed a lot more than Sofitel bed. Shower is excellent. Nespresso machine was really nice. Given they are suites designed for families or longer stays, fridge should be bigger. And microwave would be nice if digital so you can tell how long you are setting it for. A corkscrew would be nice too. But I really liked it and am coming back in February !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg from January, 08th to 19th. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Anonymous Business - 17/01/2018
« Kirchberg Novotel »

Well, it was business trip with a family (I was in house-hunting mission, organized by my employer). The overall experience was satisfactory, I appreciated the staff's kindliness and the cleanliness of the space. On the other hand, the car parking exit, with validating ticket in the reception desk each time just before leaving was kind of awkward.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MrJacevski, We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg from January, 08th to 09th. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. All the staff of Novotel Suites Luxembourg wish you all the best for 2018 ! Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Anonymous Families - 15/01/2018
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., Thank you for taking the time to share your feedback concerning your stay from January, 13th to 14th. We hope to welcome you back to our hotel very soon. All the staff of Novotel Suites Luxembourg wish you all the best for 2018 ! Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Nr Families - 09/01/2018
« Quick efficient and a great breakfast »

We have stayed at the hotel on many occasions and always found the staff to be very helpful and service very efficient. the breakfast has improved greatly over the years and is excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg from January, 06th to 07th. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. All the staff of Novotel Suites Luxembourg wish you all the best for 2018 ! Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Avi H. Business - 08/01/2018
« A very pleasant and relaxing stay »

Stuff was really helpful and nice, very good breakfast, quiet and convenient room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg from January, 01st to 06th. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. All the staff of Novotel Suites Luxembourg wish you all the best for 2018 ! Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Martin S. Couples - 07/01/2018
« It was clean, comfortable and spacious. »

We loved the hotel, it was close to the city, breakfast was good, rooms clean and spacious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg from December, 28th to 31st. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. All the staff of Novotel Suites Luxembourg wish you all the best for 2018 ! Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Anonymous Families - 05/01/2018
« Family travel »

Very nice hotel, rooms are suitable for families up to 4 people. It is far beyond the NOVOTEL standard, very brand new, comfortable and very clean. The only bad comment is the breakfast room is quite busy and crowded, the area should be a little bigger to prevent this, indeed the options on the buffet are fair enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg from December, 28th to 29th. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. All the staff of Novotel Suites Luxembourg wish you all the best of 2018 ! Sincerely, Ghislain VAUTRIN, Deputy Manager

TripAdvisor review
Family - 03/01/2018
« Neat room and great service »

Room was clean and staffs were really kind and tried to help whenever we asked helps. It's not walking distance to City centre, but it just took 10-15 minutes by tram/bus to city centre, so was not a big problem. There is no shop nearby, so you would need to ready for foods or etc. (There is bending machine and restaurant at hotel to buy water/snack/etc.. Overall, we were very happy with staying at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We sincerely appreciate you taking the time to give us your feedback about your stay in our hotel on Tripadvisor. We are most concerned with the satisfaction of our guests and your comment is of great value to us. We look foward to welcoming you again. All the staff of Novotel Suites Luxembourg wish you all the best for 2018 ! Best regards, Ghislain VAUTRIN Deputy Manager

AccorHotels certified review
Tanaporn J. Couples - 01/01/2018
« Great stay »

The stay was good but at the reservation time we have mentioned that we are the first time to travel in Luxembourg and cerebrate our 7 years anniversary but there is nothing oragnised.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr J., We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg from December, 26th to 27th. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Unfortunally we want to apologize for the trouble during your reservation concerning your wedding anniversary. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. All the staff of Novotel Suites Luxembourg wish you all the best for 2018 ! Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Anonymous Families - 01/01/2018
« Very friendly staff »

Hotel status was excellent and staffs were very kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg from December, 28th to 31st. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. All the staff of Novotel Suites Luxembourg wish you all the best for 2018 ! Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Nj H. Families - 30/12/2017
« Fantastic short stay »

Amazing relaxing stay. Great staff, made all guests feel at home!

AccorHotels certified review
Tom Business - 21/12/2017
« Different but perfect in almost every way »

Very, very nice rooms... Ikea-principle : every square meter very well used used, comfortable, functional and cosy. Breakfast very high quality. Overall : one of the better hotels in Luxembourg town as far as I am concerned.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Goris, We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg from December, 19th to 20th. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. All the team of Novotel Suites Luxembourg wish you all the best for 2018 ! Sincerely, Ghislain VAUTRIN, Deputy Manager

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