Hotel - Novotel Suites Luxembourg
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Luxembourg Hotel

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4.0/5 553 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
  • Boutique Gourmande

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 2 bar(s)
  • Room service
    • Opening hours : Week 06:00-12:00
    • Opening hours : Week-end 06:00-12:00
  • Snack & beverage machine

Business services

  • Web Corner
  • Self service business centre
  • Copy/print service available
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Hotel location

Our suites

323 sq. ft (30 m²) modular Suite. Free and unlimited Suite Box service: WIFI and wired Internet access, calls to national land lines, music and video on demand. Equipped with a 63 x 79-inch (160 x 200 cm) double bed, sofa bed, fridge and microwave323 sq. ft (30 m²) Family Suite. Free and unlimited Suite Box service: WIFI and wired Internet access, calls to national land lines, music and video on demand. Equipped with a 63 x 79-inch (160 x 200 cm) double bed, 2 sofa beds, fridge and microwave

  • 110 suites
  • 110 non-smoking suites
  • 2 suites for people with reduced mobility
  • 10 family suites
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • TV with VCR
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 1,889 reviews

Our guest reviews for Novotel Suites Luxembourg

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 553 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Business - 19/04/2018
« Perfect for business travellers »

Well designed, clean and comfortable interior and very good service. It is at an easy distance from the airport, very close to European institutions. Also, I am always grateful for a well supplied coffee/tea amenities in the room, and it looked to be the case here until I saw the cream curdle in my coffee. Even judging by the packaging, the cream had been there for a while. Should not be the case at just under 180€/night. But this is a detail; overall, I can recommend this hotel without reservations.

AccorHotels certified review
Nick Business - 11/04/2018
« Very nice »

Acceptable with this price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., Thank you for taking the time to share your feedback concerning your stay from March, 15th to 20th. We hope to welcome you back to our hotel very soon. Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Anonymous Families - 09/04/2018

I’m very satisfietied with the Novo Hotel suites, very nice service, nice room, everyday clean, very nice bed, very nice breakfast, and the Staff at the reception the are very polite and nice to give you any information. I very strong like Novo Hotel Suites. I will recommend to my family and friends.. thank you very much Guys! I will come back again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr V., We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg from March, 31st to April, 03rd. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Charlotte Business - 06/04/2018
« Great room, great welcome at the reception »

Great welcome at the reception, but strange that I had to fill in info about my ID on paper. Paperless option would be better, looks more professional and is better for the environment. Excellent room: spacey, clean, liked the curtains&screen.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs B., Thank you for taking the time to share your feedback concerning your stay from April, 04th to 05th. We hope to welcome you back to our hotel very soon. Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Natacha Couples - 03/04/2018
« Good stay »

Good room. Bed could be more comfortable and carpet had some stains. Breakfast could be improved. A little bit far from city center, ok for a walk during the day, but not at night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs P., Thank you for taking the time to share your feedback concerning your stay from April, 01st to 02nd. We hope to welcome you back to our hotel very soon! Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Anonymous Families - 28/03/2018
« Nice setup but with unfriendly receptionist and stained bed sheet »

Receptionist was not welcoming at all and the bed Sheet has obvious coffee stain. The setup of the hotel is otherwise very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denton C., Thank you for taking the time to tell us about your experience at the Novotel Suites Luxembourg. We are sorry that your experience did not meet your expectations. Please allow us to express our sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Anonymous Business - 21/03/2018

A neat and clean hotel with good access to public transport. Friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg from March, 15th to 19th. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Anonymous Business - 20/03/2018
« Business as usual »

Excellent location for brief business related stays. However, the array of dishes and meal solutions should be widened and improved, as well as the prices of the laundry service which by the way was not a very good one (shirt often damp and not perfectly ironed)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., Thank you for taking the time to share your feedback concerning your stay from February, 01st to March, 18th. We hope to welcome you back to our hotel very soon. Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Anonymous Business - 18/03/2018
« Ok, but... »

For the executive room price, I expected a better cleaning (mirror was dirty, no toilet paper refill). Furthermore the soap case in the shower was defect and I hurt my hand.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., Thank you for taking the time to tell us about your experience at the Novotel Suites Luxembourg. We are sorry that your experience did not meet your expectations. Please allow us to express our sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Eivind Business - 09/03/2018
« Sstisfied »

Goood

Our hotel has responded to the review
Our hotel has responded to the review

Cher Monsieur Andresen, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Suites Luxembourg. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Ana GODINHO, Gouvernante Générale

AccorHotels certified review
Michaelplumley Couples - 03/03/2018
« Plenty of space in Novotel Suites on Kichberg Plateau »

Close to good transport and Musée Dräi Eechelen. Easy to find and car parking and good catering available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg from February, 23rd to 24th. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Miguel Business - 01/03/2018
« Excellent stay in Luxembourg for a business trip »

It was very kind to have some water, coffee, tea and two muffins in the room. In addition, the bed was very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg from February, 21st to 22nd. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Bryn Families - 27/02/2018
« Excellent stay »

Facilities great - good value and quality. Staff friendly and efficient Great location, both for the city and as a stopover en-route from Europe to UK.

AccorHotels certified review
Keke V. Families - 25/02/2018
« One night in Luxembourg »

Stayed only one night. Arrived when it was already dark. Hotel was easy to find but due the roadworks the parking wasn't that easy, however after we noticed the signs to hotel it was easy. Room was big enough for our 4 persons family and the breakfast was great. So overall great visit.

TripAdvisor review
Family - 25/02/2018
« One night at Luxembourg »

Great short visit to Luxembourg. Room was big enough for 4persons family, beds were good. As weekend, lots of space in parking lot. Due roadworks the hotel wasn't very easy to reach by car but after we noticed the signs to the hotel, there were no problems. Breakfast was great - lots of different varies available

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Bruce G. Business - 24/02/2018
« Mostly a good experience with a few exceptions »

Good > Front desk staff were great, room was clean, and generally a good stay Not so Good > only 1 of 2 treadmills working the entire stay, replacement of items in rooms was haphazard (e.g., at least two days coffee pods were not replaced, same for water, and toiletries) And after 7 days missing accor points from stay (and I know they had my accor points number because I got welcome gift and free drink). My least favourite thing because I have to waste my time checking AND do follow-ups.

AccorHotels certified review
Michelle B. Families - 19/02/2018
« Mrs »

Our room was ready on our arrival. The staff were not very helpful when asking about transport and services in the area so we had to figure it out ourselves. The room did seem to be cleaned later in the afternoon which with a family with children we often wanted to come back to give them a rest in the afternoons which was inconvenient. Room was excellent and clean & comfortable. Lovely to have the mini bar too!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs b., Thank you for taking the time to share your feedback concerning your stay from February, 15th to 18th. We hope to welcome you back to our hotel very soon. Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Anonymous Families - 17/02/2018

The check in was quick, room clean and comfy for our one night stopover before travelling on to Austria.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg from February, 09th to 10th. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Tamas V. Business - 16/02/2018
« One of my favourite business hotels »

All good, please install a self service parking card machine. It is annoying that we need to queue up in the morning when wanna go to work just to put the parking on the room. And please apply the common planet 21 initiative, that every day of no room cleaning gives a 5 euro voucher to be spent in the bar/resto in the hotel. Staff is good, professional, also all fine, I somehow miss some extra as being a platinum member.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr V., Thank you for taking the time to share your feedback concerning your stay from February, 12th to 15th. We hope to welcome you back to our hotel very soon. Sincerely, Ghislain VAUTRIN, Deputy Manager

AccorHotels certified review
Patrick T. Business - 14/02/2018
« great welcome late in the evening ! »

nice room, nice building, nice breakfast all that make a great stay !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg from February, 11th to 12th. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghislain VAUTRIN, Deputy Manager

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