Hotel - ibis Sao Luis
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Sao Luis Hotel

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4.0/5 1,058 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in from 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
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Hotel location

Our rooms

  • 174 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 2,627 reviews

Our guest reviews for ibis Sao Luis

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,058 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Business - 03/02/2018
« excellent »

Reservation on record, quick check-in, useful information available, arranged taxi, food available 24 hours, internet efficient and free, clean facilities, my only negatives were very small and single soap available and no blanket in my room.

AccorHotels certified review
Bianca G. Business - 26/01/2018
« Fair cost x benefit »

It is the Ibis quality default: basic room, bathroom ok, poor shower kit, no breakfast. Good location though...

AccorHotels certified review
Edmundo V. N. Business - 25/01/2018
« Good hotel in São Luis »

Good experience in this unit in São Luis. My first time in this Ibis unit. Good room, clean, but i have problem with internet. Low speed. Good service in restaurant and good breakfast.

AccorHotels certified review
Rick S. Business - 24/12/2017
« Uncomfortable rooms »

Uncomfortable room; one unpadded upright chair, no hot water for two days (and no water at all for one day), ridiculously thin and hard foam rubber pillows, breakfast charged separately every day instead of rolled into the room charge, poor breakfast choices, breakfast too expensive and staff apparently only speaks Portuguese. On the plus side, the staff was pleasant and friendly, the room was clean, the internet service is reliable and fast, and the dinners were good value.

AccorHotels certified review
Romulo Solo - 29/11/2017
« Rooms needs remodeling. »

The rooms needs remodeling. No amenities. Rooms look like a cheap motel. expectations were higher for such a hotel like Ibis.

AccorHotels certified review
Craig P. Solo - 29/10/2017
« Fantastic »

I have stayed at several Ibis hotels in Brazil and this was one of the best. Excellent customer service. Regards to everyone there. I will actually be returning tomorrow for a couple pf days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig P., We very much appreciate your comments regarding your stay at the ibis Sao Luis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olavo Vale ibis São Luis - (9… Gerente Geral

AccorHotels certified review
Pedro Business - 23/10/2017
« tranquilo »

normal

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Pedro, Obrigado por participar de nossa pesquisa. Sua avaliação é muito importante para nós, portanto, suas observações serão merecedoras de nossa maior atenção. Esperamos recebe-lo em breve em um de nossos hotéis. Atenciosamente, Olavo Vale ibis São Luis - (9… Gerente Geral

AccorHotels certified review
Andréa Business - 11/10/2017
« Tranquila »

Dentro do esperado

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Andréa Obrigado por participar de nossa pesquisa. Sua opinião é muito importante para nós, portanto, suas avaliações são merecedoras de nossa maior atenção. Esperamos recebe-la em breve em um de nossos hotéis. Atenciosamente, Olavo Vale ibis São Luis - (9… Gerente Geral

AccorHotels certified review
Manfred Couples - 30/08/2017
« ibis sao luis »

We are frequente guests at Ibis Sao Luis and are always satisfied with our stay. Recently though there was a new habit of using room spray in exaggeration. This is hard to stand if you can't open the windows.I don't understand why this chemicals have to be used at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear marluce azevedo A., Thank you for taking the time to tell us about your experience at the ibis Sao Luis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabio Reis Neto ibis São Luis - (9… Gerente Geral

AccorHotels certified review
Gustavo A. R. S. Couples - 29/07/2017
« Well below ibis standard »

This ibis was an unpleasant surprise. We have tried two rooms. The overall hotel smells bad. Both rooms we had tried had problems with the bathroom doors ( not possible to lock) and the bathroom fan didn't work at all. The first room was even worse: the sink was broken and badly fixed. In all, very bad experience, much below the well known ibis standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gustavo Arruda Rafael Da S., Thank you for taking the time to tell us about your experience at the ibis Sao Luis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabio Reis Neto ibis São Luis - (9… Gerente Geral

AccorHotels certified review
Alexandre A. Business - 09/06/2017
« Very good »

It was a short staying. But it was very good as it usually is. The breakfast was nice .Although It was not possible to have dinner I consider this hotel´s restaurant one of the best in Brasil.

AccorHotels certified review
Deise N. S. Business - 29/05/2017
« Problems with invoice »

During my stay everything was ok, but I´m having a real difficult time to get the invoicing correct. Everyone provides me different and contradictory information and no one is willing to help me.

AccorHotels certified review
Anonymous Business - 08/05/2017

Atendeu a expectativa

AccorHotels certified review
Anonymous Business - 21/04/2017

No Free Parking

AccorHotels certified review
Anonymous Couples - 05/04/2017

Excelent bed and pillow. Perfect fresh air from the bedroom.

AccorHotels certified review
Anonymous Business - 31/03/2017

Atendeu as expectativas

AccorHotels certified review
Anonymous Business - 22/03/2017

Expectativas plenamente atendidas

AccorHotels certified review
Anonymous Business - 22/03/2017

Boa experiencia

AccorHotels certified review
Anonymous Couples - 22/02/2017

Legal a estadia! 7983

TripAdvisor review
Couples - 15/02/2017
« Ibis »

Satisfaction for sleeping and room cleaned. Staff of service is very good. I recomend this hotel for my friends. I indend to return, because I stayed just one day in hotel. The bad can be better. I liked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear tatianasantosm, We very much appreciate your comments regarding your stay at the ibis Sao Luis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabio Reis Neto General Manager

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Our other hotels nearby

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Soft Inn Sao Luis managed by AccorHotels (opening November 2017)
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